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Zoom Video SDK crops the video preview with sharedArrayBuffer enabled - Web - Zoom Developer Forum
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After enabling ShareArrayBuffer, we observed that the preview video with blur appears cropped to a square size in Canvas. This issue reproduces randomly but occurs consistently almost every time. Here’s the code snippet we use to start the video track: if (newBlurValue) { await videoTrack.start(videoCanvasRef, { imageUrl: 'blur' }); } else { await videoTrack.start(videoRef); } What We’re Seeing: The preview video is cropped unexpectedly This issue use..." /> <meta name="twitter:description" content="Hello! After enabling ShareArrayBuffer, we observed that the preview video with blur appears cropped to a square size in Canvas. This issue reproduces randomly but occurs consistently almost every time. Here’s the code snippet we use to start the video track: if (newBlurValue) { await videoTrack.start(videoCanvasRef, { imageUrl: 'blur' }); } else { await videoTrack.start(videoRef); } What We’re Seeing: The preview video is cropped unexpectedly This issue use..." /> <meta property="og:article:section" content="Video SDK" /> <meta property="og:article:section:color" content="0088CC" /> <meta property="og:article:section" content="Web" /> <meta property="og:article:section:color" content="652D90" /> <meta property="og:article:tag" content="video-sdk" /> <meta name="twitter:label1" value="Reading time" /> <meta name="twitter:data1" value="1 mins 🕑" /> <meta name="twitter:label2" value="Likes" /> <meta name="twitter:data2" value="4 ❤" /> <meta property="article:published_time" content="2024-11-11T16:27:07+00:00" /> <meta property="og:ignore_canonical" content="true" /> <script type="application/ld+json">{"@context":"http://schema.org","@type":"QAPage","name":"Zoom Video SDK crops the video preview with sharedArrayBuffer enabled","mainEntity":{"@type":"Question","name":"Zoom Video SDK crops the video preview with sharedArrayBuffer enabled","text":"Hello! After enabling ShareArrayBuffer, we observed that the preview video with blur appears cropped to a square size in Canvas. This issue reproduces randomly but occurs consistently almost every time.\n\nHere’s the code snippet we use to start the video track:\n\nif (newBlurValue) {\n\nawait…","upvoteCount":2,"answerCount":0,"datePublished":"2024-11-11T16:27:07.616Z","author":{"@type":"Person","name":"andriy1","url":"https://devforum.zoom.us/u/andriy1"}}}</script> </head> <body class="crawler browser-update"> <header> <a href="/"> Zoom Developer Forum </a> </header> <div id="main-outlet" class="wrap" role="main"> <div id="topic-title"> <h1> <a href="/t/zoom-video-sdk-crops-the-video-preview-with-sharedarraybuffer-enabled/120708">Zoom Video SDK crops the video preview with sharedArrayBuffer enabled</a> </h1> <div class="topic-category" itemscope itemtype="http://schema.org/BreadcrumbList"> <span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a href="/c/video-sdk/web/31" class="badge-wrapper bullet" itemprop="item"> <span class='badge-category-bg' style='background-color: #0088CC'></span> <span class='badge-category clear-badge'> <span class='category-name' itemprop='name'>Video SDK</span> </span> </a> <meta itemprop="position" content="1" /> </span> <span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a href="/c/video-sdk/web/31" class="badge-wrapper bullet" itemprop="item"> <span class='badge-category-bg' style='background-color: #652D90'></span> <span class='badge-category clear-badge'> <span class='category-name' itemprop='name'>Web</span> </span> </a> <meta itemprop="position" content="2" /> </span> </div> <div class="topic-category"> <div class='discourse-tags list-tags'> <a href='https://devforum.zoom.us/tag/video-sdk' class='discourse-tag' rel="tag">video-sdk</a> </div> </div> </div> <div itemscope itemtype='http://schema.org/DiscussionForumPosting'> <meta itemprop='headline' content='Zoom Video SDK crops the video preview with sharedArrayBuffer enabled'> <link itemprop='url' href='https://devforum.zoom.us/t/zoom-video-sdk-crops-the-video-preview-with-sharedarraybuffer-enabled/120708'> <meta itemprop='datePublished' content='2024-11-11T16:27:07Z'> <meta itemprop='articleSection' content='Web'> <meta itemprop='keywords' content='video-sdk'> <div itemprop='publisher' itemscope itemtype="http://schema.org/Organization"> <meta itemprop='name' content='Zoom Video Communications, Inc.'> <div itemprop='logo' itemscope itemtype="http://schema.org/ImageObject"> <meta itemprop='url' content='https://global.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/3/43ef015449c0e78580a4cedc611827e0d5a5b31a.png'> </div> </div> <div id='post_1' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/andriy1'><span itemprop='name'>andriy1</span></a> (Andriy) </span> <link itemprop="mainEntityOfPage" href="https://devforum.zoom.us/t/zoom-video-sdk-crops-the-video-preview-with-sharedarraybuffer-enabled/120708"> <span class="crawler-post-infos"> <time datetime='2024-11-11T16:27:07Z' class='post-time'> November 11, 2024, 4:27pm </time> <meta itemprop='dateModified' content='2024-11-11T16:27:07Z'> <span itemprop='position'>1</span> </span> </div> <div class='post' itemprop='text'> <p>Hello! After enabling ShareArrayBuffer, we observed that the preview video with blur appears cropped to a square size in Canvas. This issue reproduces randomly but occurs consistently almost every time.</p> <p>Here’s the code snippet we use to start the video track:</p> <pre><code class="lang-auto"> if (newBlurValue) { await videoTrack.start(videoCanvasRef, { imageUrl: 'blur' }); } else { await videoTrack.start(videoRef); } </code></pre> <p><strong>What We’re Seeing:</strong></p> <ul> <li>The preview video is cropped unexpectedly</li> <li>This issue used to happen occasionally without ShareArrayBuffer, but now it is constant.</li> </ul> <p><strong>Expected Outcome</strong>: We need the preview video to display in an uncropped 16:9 resolution.</p> <p><a class="mention" href="/u/zoom">@zoom</a>/videosdk 1.12.10, Chrome 130.0.6723.92 (Official Build) (arm64), MacOs</p> <p>Could you please provide any insights or guidance on how to resolve this behavior? Also is the WebRTC implementation date known and can it help with that?</p> <p>Thanks in advance!</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="2" /> <span class='post-likes'>2 Likes</span> </div> </div> <div id='post_2' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/samuelhgf'><span itemprop='name'>samuelhgf</span></a> (Samuel) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-11-12T16:48:54Z' class='post-time'> November 12, 2024, 4:48pm </time> <meta itemprop='dateModified' content='2024-11-12T16:48:54Z'> <span itemprop='position'>2</span> </span> </div> <div class='post' itemprop='text'> <p>I’m facing this issue too. But when a stop the camera and start again it load correctly, without cropping.</p> <p>The crop only happens in the first camera load.</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="1" /> <span class='post-likes'>1 Like</span> </div> </div> <div id='post_3' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/mauro.barrionuevo'><span itemprop='name'>mauro.barrionuevo</span></a> (Mauro) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-11-14T18:23:57Z' class='post-time'> November 14, 2024, 6:23pm </time> <meta itemprop='dateModified' content='2024-11-14T18:23:57Z'> <span itemprop='position'>3</span> </span> </div> <div class='post' itemprop='text'> <p>I’m facing the same issue too. In our case, we’ve seen a pattern for this behaviour on the led camera indicator of our laptops. When starting video on a canvas, with our without a background effect, led indicator turns on when requested to startVideo, turns off for a fraction of a second and then turns on again. Here’s when 4:3 aspect ratio video is shown. When led turns on and doesn’t turn off, it works fine. For video element it works always good. Led inicator keeps on the entire process.</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="1" /> <span class='post-likes'>1 Like</span> </div> </div> </div> <div id="related-topics" class="more-topics__list " role="complementary" aria-labelledby="related-topics-title"> <h3 id="related-topics-title" class="more-topics__list-title"> Related topics </h3> <div class="topic-list-container" itemscope itemtype='http://schema.org/ItemList'> <meta itemprop='itemListOrder' content='http://schema.org/ItemListOrderDescending'> <table class='topic-list'> <thead> <tr> <th>Topic</th> <th></th> <th class="replies">Replies</th> <th class="views">Views</th> <th>Activity</th> </tr> </thead> <tbody> <tr class="topic-list-item" id="topic-list-item-58409"> <td class="main-link" itemprop='itemListElement' itemscope 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