Trello Status - Incident History

<?xml version="1.0" encoding="UTF-8"?> <rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"> <channel> <title>Trello Status - Incident History</title> <link>https://trello.status.atlassian.com</link> <description>Statuspage</description> <pubDate>Wed, 19 Feb 2025 08:52:20 -0500</pubDate> <item> <title>The Trello Desktop app is re-directing users to the home page</title> <description> Feb <var data-var='date'>13</var>, <var data-var='time'>23:02</var> EST Resolved - Following a period of monitoring, we have confirmed that the issue affecting the MacOS and Windows Desktop Apps is resolved. Please update to the latest version for the latest fix. For any further issues please contact our Support team. Thank you for your patience.Feb <var data-var='date'>13</var>, <var data-var='time'>20:29</var> EST Monitoring - Our engineering team has successfully released a fix for both the MacOS and Windows Desktop Apps. To benefit from this fix, users are required to update to the latest version of the app. If you continue to experience any issues, particularly with redirection, please reach out to us through our Support channels for further assistance. Thank you for your patience and understanding as we worked to resolve this issue.Feb <var data-var='date'>13</var>, <var data-var='time'>17:17</var> EST Update - We're still working on a fix for the Trello Desktop. We'll provide a new update soon.Feb <var data-var='date'>13</var>, <var data-var='time'>12:54</var> EST Update - We're still working on a fix for the Trello Desktop. We'll provide a new update soon.Feb <var data-var='date'>13</var>, <var data-var='time'>10:54</var> EST Identified - We've identified an issue that's causing users to be re-directed to the Home page when using the Trello Desktop app. We'll provide a new update soon. </description> <pubDate>Thu, 13 Feb 2025 23:02:15 -0500</pubDate> <link>https://trello.status.atlassian.com/incidents/8l3zvbmfj6pr</link> <guid>https://trello.status.atlassian.com/incidents/8l3zvbmfj6pr</guid> </item> <item> <title>Users aren't able to create new repeats or run existing ones when using the Card Repeater Power-Up</title> <description> Dec <var data-var='date'>11</var>, <var data-var='time'>12:59</var> EST Resolved - A fix was released for the Card Repeater Power-up, and the repeats and new ones are working as intended.Dec <var data-var='date'>11</var>, <var data-var='time'>11:35</var> EST Identified - Our recent change hasn鈥檛 fixed the existing issue with the Card Repeater Power-Up. We鈥檒l keep investigating the problem, and a new update will be provided soon.Dec <var data-var='date'>11</var>, <var data-var='time'>11:24</var> EST Monitoring - A fix has been implemented and we're currently monitoring it.Dec <var data-var='date'>11</var>, <var data-var='time'>10:45</var> EST Identified - We've identified the issue that's causing issues with the repeats, and we're working now on a fix.Dec <var data-var='date'>11</var>, <var data-var='time'>10:27</var> EST Investigating - We鈥檙e currently investigating reports that users can鈥檛 create new repeats while using the Card Repeater and that existing repeats aren鈥檛 being executed. </description> <pubDate>Wed, 11 Dec 2024 12:59:47 -0500</pubDate> <link>https://trello.status.atlassian.com/incidents/q2by1ng3724v</link> <guid>https://trello.status.atlassian.com/incidents/q2by1ng3724v</guid> </item> <item> <title>Boards are demonstrating slow performance for Workspace Guests</title> <description> Oct <var data-var='date'>15</var>, <var data-var='time'>18:25</var> EDT Resolved - On October 15th, we identified that some boards were performing slowly for Workspace Guests. A fix has been released to all affected users, and the slow performance issue is fixed. No further impact has been observed.Oct <var data-var='date'>15</var>, <var data-var='time'>17:48</var> EDT Monitoring - On October 15th, we identified that some boards were performing slowly for Workspace Guests. We have taken action to mitigate this issue and we will continue to monitor for the next 30 minutes before marking the incident as resolved.Oct <var data-var='date'>15</var>, <var data-var='time'>17:08</var> EDT Identified - We've identified the issue that caused the issue for slow performance for boards when loading them and opening cards for Workspace Guests, and we're now working on a fix for the problem and will provide a new update here soon.Oct <var data-var='date'>15</var>, <var data-var='time'>12:58</var> EDT Update - We鈥檙e continuing to investigating issues with boards that are experiencing slow performance when loading them and opening cards for Workspace Guests, and we will provide updates here soonOct <var data-var='date'>15</var>, <var data-var='time'>10:56</var> EDT Update - We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.Oct <var data-var='date'>14</var>, <var data-var='time'>17:12</var> EDT Update - We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.Oct <var data-var='date'>14</var>, <var data-var='time'>15:23</var> EDT Update - We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.Oct <var data-var='date'>14</var>, <var data-var='time'>14:43</var> EDT Investigating - We are investigating issues with some large boards that are experiencing poor performance when loading them and opening cards, and we will provide updates here soon. </description> <pubDate>Tue, 15 Oct 2024 18:25:10 -0400</pubDate> <link>https://trello.status.atlassian.com/incidents/37cnbg16jcvh</link> <guid>https://trello.status.atlassian.com/incidents/37cnbg16jcvh</guid> </item> <item> <title>Email to Board feature isn't working as expected for some customers</title> <description> Sep <var data-var='date'>25</var>, <var data-var='time'>17:32</var> EDT Resolved - On September 25th, we identified a temporary outage with the Email-to-Board feature. The affected feature is now back online, and no further impact has been observed.Sep <var data-var='date'>25</var>, <var data-var='time'>16:53</var> EDT Monitoring - On Sept 25 we identified that our email-to-board feature was failing for some users. We have taken action to mitigate this issue and we will continue to monitor for the next 30 minutes before marking the incident as resolved.Sep <var data-var='date'>25</var>, <var data-var='time'>15:58</var> EDT Identified - We've identified the issue that caused the issues with the Email-to-Board feature not working correctly, and we're now working on a fix for the problem and will provide a new update here soon.Sep <var data-var='date'>25</var>, <var data-var='time'>15:51</var> EDT Update - We are continuing to investigate issues with Email-to-Board feature not working for some customers and will provide updates as we learn more.Sep <var data-var='date'>25</var>, <var data-var='time'>15:22</var> EDT Investigating - We are investigating issues with Email-to-Board feature not working for some customers and will provide updates here soon. </description> <pubDate>Wed, 25 Sep 2024 17:32:30 -0400</pubDate> <link>https://trello.status.atlassian.com/incidents/58r3l27hnb7g</link> <guid>https://trello.status.atlassian.com/incidents/58r3l27hnb7g</guid> </item> <item> <title>Users are experiencing reCaptcha errors while signing up</title> <description> Sep <var data-var='date'>11</var>, <var data-var='time'>23:28</var> EDT Resolved - This issue has been resolved.Sep <var data-var='date'>11</var>, <var data-var='time'>22:40</var> EDT Monitoring - We have identified the root cause and the issue appears to be resolved.Sep <var data-var='date'>11</var>, <var data-var='time'>22:08</var> EDT Investigating - Users attempting to sign up are encountering reCaptcha errors that are preventing a successful signup. </description> <pubDate>Wed, 11 Sep 2024 23:28:58 -0400</pubDate> <link>https://trello.status.atlassian.com/incidents/bl4fk7h4qppx</link> <guid>https://trello.status.atlassian.com/incidents/bl4fk7h4qppx</guid> </item> <item> <title>Issue with search and moving cards for some users</title> <description> Jul <var data-var='date'>25</var>, <var data-var='time'>16:27</var> EDT Resolved - We previously identified the issue with moving cards and searching for cards in Trello. The issue has been resolved and Trello is operating normally.Jul <var data-var='date'>25</var>, <var data-var='time'>16:00</var> EDT Identified - We鈥檝e identified the issue causing problems with moving and searching for cards on Trello. We鈥檙e currently working on implementing a fix, and a new update will be shared soon.Jul <var data-var='date'>25</var>, <var data-var='time'>15:31</var> EDT Update - We are investigating reports of intermittent errors for some Trello customers when moving cards between boards or searching for cards. We will provide more details once we identify the root causeJul <var data-var='date'>25</var>, <var data-var='time'>15:31</var> EDT Investigating - We are investigating reports of intermittent errors for some Trello customers when moving cards between boards or searching for cards. We will provide more details once we identify the root cause. </description> <pubDate>Thu, 25 Jul 2024 16:27:39 -0400</pubDate> <link>https://trello.status.atlassian.com/incidents/nz23zc08jkfx</link> <guid>https://trello.status.atlassian.com/incidents/nz23zc08jkfx</guid> </item> <item> <title>Some users may experience delays in receiving email notifications</title> <description> Jul <var data-var='date'>10</var>, <var data-var='time'>04:54</var> EDT Resolved - Between 12:00am 9th July to 08:00am 10th July, we experienced email deliverability issues for some recipient domains for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, and Jira Product Discovery. The issue has been resolved and future emails will flow normally.Jul <var data-var='date'> 9</var>, <var data-var='time'>21:06</var> EDT Identified - We continue to work on resolving the Email Notifications for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, and Jira Product Discovery. We have identified the root cause.Jul <var data-var='date'> 9</var>, <var data-var='time'>20:49</var> EDT Investigating - We are investigating reports of intermittent errors whilst sending Email Notifications for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, and Jira Product Discovery Cloud customers. We will provide more details once we identify the root cause. </description> <pubDate>Wed, 10 Jul 2024 04:54:15 -0400</pubDate> <link>https://trello.status.atlassian.com/incidents/k0x32kxc5ppx</link> <guid>https://trello.status.atlassian.com/incidents/k0x32kxc5ppx</guid> </item> <item> <title>Some products are hard down</title> <description> Jul <var data-var='date'> 3</var>, <var data-var='time'>20:42</var> EDT Resolved - Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for Trello. The issue has been resolved and the service is operating normally.Jul <var data-var='date'> 3</var>, <var data-var='time'>17:45</var> EDT Monitoring - We have mitigated the problem and continue looking into the root cause. The outage was between 8:08pm 03/07 UTC - 08:31pm 03/07 UTC We are now monitoring closely.Jul <var data-var='date'> 3</var>, <var data-var='time'>16:51</var> EDT Investigating - We are investigating an issue with <FUNCTIONALITY IMPACTED> that is impacting <SOME/ALL> Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provide more details within the next hour. </description> <pubDate>Wed, 03 Jul 2024 20:42:24 -0400</pubDate> <link>https://trello.status.atlassian.com/incidents/3s5sgfn9qtfr</link> <guid>https://trello.status.atlassian.com/incidents/3s5sgfn9qtfr</guid> </item> <item> <title>Issues with the Jira powerup</title> <description> Jun <var data-var='date'>27</var>, <var data-var='time'>04:35</var> EDT Resolved - The issues with the Jira powerup have been resolved!Jun <var data-var='date'>27</var>, <var data-var='time'>03:57</var> EDT Identified - Users of the Jira powerup for Trello may be experiencing errors when installing and using the powerup on their boards. The team is working to resolve this issue as quickly as possible. </description> <pubDate>Thu, 27 Jun 2024 04:35:30 -0400</pubDate> <link>https://trello.status.atlassian.com/incidents/2mpg3ctq1jkk</link> <guid>https://trello.status.atlassian.com/incidents/2mpg3ctq1jkk</guid> </item> <item> <title>Intermittent error accessing content</title> <description> Jun <var data-var='date'>20</var>, <var data-var='time'>22:47</var> EDT Resolved - Between 2024-06-20 22:04 UTC to 2024-06-20 22:28 UTC, we experienced intermittent issue for users to access the services for some Atlassian Cloud customers. The issue has been resolved and the service is operating normally.Jun <var data-var='date'>20</var>, <var data-var='time'>21:31</var> EDT Monitoring - We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring closely.Jun <var data-var='date'>20</var>, <var data-var='time'>20:18</var> EDT Investigating - We are investigating an intermittent issue with accessing Atlassian Cloud services that is impacting some Atlassian Cloud customers. We will provide more details once we identify the root cause. </description> <pubDate>Thu, 20 Jun 2024 22:47:46 -0400</pubDate> <link>https://trello.status.atlassian.com/incidents/fdbxzjph0969</link> <guid>https://trello.status.atlassian.com/incidents/fdbxzjph0969</guid> </item> <item> <title>Error responses across multiple Cloud products</title> <description> Jun <var data-var='date'> 3</var>, <var data-var='time'>20:31</var> EDT Resolved - Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. The issue has been resolved and the service is operating normally.Jun <var data-var='date'> 3</var>, <var data-var='time'>19:11</var> EDT Identified - We are investigating an issue with error responses for some Cloud customers across multiple products. We have identified the root cause and expect recovery shortly. </description> <pubDate>Mon, 03 Jun 2024 20:31:06 -0400</pubDate> <link>https://trello.status.atlassian.com/incidents/1vwmyw2ygcd4</link> <guid>https://trello.status.atlassian.com/incidents/1vwmyw2ygcd4</guid> </item> <item> <title>Card Repeater Power-Up failing to repeat</title> <description> May <var data-var='date'>23</var>, <var data-var='time'>19:06</var> EDT Resolved - Our engineering team has resolved this issue, and the Card Repeater Power-Up is working again. Cards that missed their scheduled repeat will run at their next scheduled time.May <var data-var='date'>23</var>, <var data-var='time'>13:56</var> EDT Investigating - Our engineering team identified an incident affecting the Card Repeater Power-Up service which caused an issue while repeating cards and we're currently investigating. </description> <pubDate>Thu, 23 May 2024 19:06:16 -0400</pubDate> <link>https://trello.status.atlassian.com/incidents/4gd6fhryhz55</link> <guid>https://trello.status.atlassian.com/incidents/4gd6fhryhz55</guid> </item> <item> <title>Managing workspace members is failing for some workspace administrators</title> <description> Apr <var data-var='date'> 9</var>, <var data-var='time'>16:02</var> EDT Resolved - A fix has been deployed. Thank you for your patience.Apr <var data-var='date'> 9</var>, <var data-var='time'>14:16</var> EDT Identified - We have identified the root cause and are working towards releasing a fix.Apr <var data-var='date'> 9</var>, <var data-var='time'>13:24</var> EDT Investigating - We are currently investigating this issue. </description> <pubDate>Tue, 09 Apr 2024 16:02:30 -0400</pubDate> <link>https://trello.status.atlassian.com/incidents/4vtlhqx1fnsy</link> <guid>https://trello.status.atlassian.com/incidents/4vtlhqx1fnsy</guid> </item> <item> <title>Admin Portal Feature Access Issue</title> <description> Apr <var data-var='date'> 3</var>, <var data-var='time'>06:23</var> EDT Resolved - Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating normally.Apr <var data-var='date'> 3</var>, <var data-var='time'>05:52</var> EDT Identified - We are investigating an issue causing failures in accessing some features from the Admin Portal, which is impacting some of our Cloud customers. We have identified the root cause and anticipate recovery shortly. </description> <pubDate>Wed, 03 Apr 2024 06:23:40 -0400</pubDate> <link>https://trello.status.atlassian.com/incidents/951yvk8bq3yj</link> <guid>https://trello.status.atlassian.com/incidents/951yvk8bq3yj</guid> </item> <item> <title>Some paginated queries in Forge hosted storage kept repeating the last page</title> <description> Mar <var data-var='date'>25</var>, <var data-var='time'>23:17</var> EDT Resolved - We have identified and resolved a problem with Forge hosted storage, where some paginated queries kept repeating the last page. The incident was detected by our internal monitoring and was resolved quickly after detection by reverting the deployment. Activating changes recently made to the query cursors for paginated queries introduced a bug that impacted some apps. A small number of requests were impacted over a 16-minute window, while the incident lasted. Timeline: - 25/Mar/24 10:08 p.m. UTC - Impact started, when the changes were deployed to production - 25/Mar/24 10:09 p.m. UTC - Incident was detected - 25/Mar/24 10:24 p.m. UTC - Incident was resolved and impact ended The impact of this incident has been completely mitigated and our monitoring tools confirm that query operations are back to the pre-incident behaviour. We have also resolved the underlying bug and deployed the fix to production, completely eliminating the cause of this incident. We apologise for any inconvenience this may have caused to our customers and our developer community. </description> <pubDate>Mon, 25 Mar 2024 23:17:55 -0400</pubDate> <link>https://trello.status.atlassian.com/incidents/77j8718hqxsk</link> <guid>https://trello.status.atlassian.com/incidents/77j8718hqxsk</guid> </item> <item> <title>Investigating new product purchasing</title> <description> Feb <var data-var='date'>28</var>, <var data-var='time'>21:53</var> EST Resolved - Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with new product purchasing for all products. All new sign up products have been successfully provision and confirmed issue has been resolved and the service is operating normally.Feb <var data-var='date'>28</var>, <var data-var='time'>20:27</var> EST Investigating - We are investigating an issue with new product purchasing that is impacting for all products. Customers adding new cloud products may have experienced a long waiting page or an error page after attempting to add a product. We have mitigated the root cause and are working to resolve impact for customers who attempted to add a product during the impact period. We will provide more details within the next hour. </description> <pubDate>Wed, 28 Feb 2024 21:53:17 -0500</pubDate> <link>https://trello.status.atlassian.com/incidents/zf2v2vn3tq5s</link> <guid>https://trello.status.atlassian.com/incidents/zf2v2vn3tq5s</guid> </item> <item> <title>Service Disruptions Affecting Atlassian Products</title> <description> Feb <var data-var='date'>14</var>, <var data-var='time'>18:32</var> EST Resolved - We experienced increased errors on Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira Align, Jira Product Discovery, Atlas, Compass, and Atlassian Analytics. The issue has been resolved and the services are operating normally.Feb <var data-var='date'>14</var>, <var data-var='time'>17:55</var> EST Monitoring - We have identified the root cause of the Service Disruptions affecting all Atlassian products and have mitigated the problem. We are now monitoring this closely.Feb <var data-var='date'>14</var>, <var data-var='time'>17:31</var> EST Identified - We have identified the root cause of the increased errors and have mitigated the problem. We continue to work on resolving the issue and monitoring this closely.Feb <var data-var='date'>14</var>, <var data-var='time'>16:57</var> EST Investigating - We are investigating reports of intermittent errors for all Cloud Customers across all Atlassian products. We will provide more details once we identify the root cause. </description> <pubDate>Wed, 14 Feb 2024 18:32:18 -0500</pubDate> <link>https://trello.status.atlassian.com/incidents/nwtpdd286qgk</link> <guid>https://trello.status.atlassian.com/incidents/nwtpdd286qgk</guid> </item> <item> <title>Trello is slow or unavailable</title> <description> Feb <var data-var='date'>13</var>, <var data-var='time'>06:46</var> EST Resolved - Trello is now available. Thank you for your patience.Feb <var data-var='date'>13</var>, <var data-var='time'>06:40</var> EST Monitoring - We've identified an issue that was causing slowness in Trello and put a fix in place. We're seeing things improving for all our customers and we'll keep monitoring this latest fix for now. Once again, we appreciate your understanding!Feb <var data-var='date'>13</var>, <var data-var='time'>06:03</var> EST Update - Our team is still looking into the issue causing Trello to be slow or unavailable. Thank you for your understanding, we're working to have Trello back up and running as quickly as possible.Feb <var data-var='date'>13</var>, <var data-var='time'>05:12</var> EST Update - We're still investigating the root cause of this problem, and a new update will be shared soon! Thanks for your patience!Feb <var data-var='date'>13</var>, <var data-var='time'>04:30</var> EST Update - Our team is still investigating the issue that's causing Trello to be slow or unavailable, and working to bring Trello back up to speed as quickly as possible. Thanks for your patience and understanding!Feb <var data-var='date'>13</var>, <var data-var='time'>03:57</var> EST Investigating - We've noticed that Trello is responding slowly. This will be present in both the web and mobile apps. Our engineering team is actively investigating this incident and working to bring Trello back up to speed as quickly as possible. We'll keep you posted with further updates on this page. </description> <pubDate>Tue, 13 Feb 2024 06:46:31 -0500</pubDate> <link>https://trello.status.atlassian.com/incidents/r1fz52194pcx</link> <guid>https://trello.status.atlassian.com/incidents/r1fz52194pcx</guid> </item> <item> <title>Billing Systems Maintenance</title> <description> Feb <var data-var='date'> 7</var>, <var data-var='time'>01:14</var> EST Completed - The scheduled maintenance on the Trello Billing system is complete. Thank you for your patience.Feb <var data-var='date'> 6</var>, <var data-var='time'>23:40</var> EST Update - The maintenance is still in progress and taking longer than anticipated. Trello billing features remain unavailable for the time being.Feb <var data-var='date'> 6</var>, <var data-var='time'>19:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 1</var>, <var data-var='time'>10:40</var> EST Scheduled - Trello billing features will be down for maintenance. Starting a free trial, subscription changes, and other billing features such as viewing invoices will be unavailable during this time. </description> <pubDate>Wed, 07 Feb 2024 01:14:48 -0500</pubDate> <maintenanceEndDate>Tue, 06 Feb 2024 22:00:00 -0500</maintenanceEndDate> <link>https://trello.status.atlassian.com/incidents/tq6mp01mp5l0</link> <guid>https://trello.status.atlassian.com/incidents/tq6mp01mp5l0</guid> </item> <item> <title>Intermittent issues viewing and loading attachments</title> <description> Dec <var data-var='date'> 7</var>, <var data-var='time'>14:20</var> EST Resolved - This incident has been resolved.Dec <var data-var='date'> 6</var>, <var data-var='time'>16:36</var> EST Monitoring - A fix has been implement and we are monitoring the results.Dec <var data-var='date'> 6</var>, <var data-var='time'>15:45</var> EST Investigating - Some users may see intermittent issues viewing and loading attachments. We are investigating the cause - for now, refreshing your browser may fix the issue. We will update this page with more information as it is discovered. </description> <pubDate>Thu, 07 Dec 2023 14:20:37 -0500</pubDate> <link>https://trello.status.atlassian.com/incidents/x2wzzptwzjlg</link> <guid>https://trello.status.atlassian.com/incidents/x2wzzptwzjlg</guid> </item> <item> <title>Egress connectivity timing out</title> <description> Dec <var data-var='date'> 4</var>, <var data-var='time'>12:15</var> EST Resolved - The systems are stable after the fix and monitoring for a specified durationDec <var data-var='date'> 4</var>, <var data-var='time'>11:59</var> EST Monitoring - The issue was identified and a fix implemented. We are monitoring currently.Dec <var data-var='date'> 4</var>, <var data-var='time'>11:54</var> EST Update - We are currently investigating an incident that result in outbound connections from Atlassian cloud in us-east-1 intermittently timing out. This affects Jira, Trello, Confluence, Ecosystem products. The features affected for these products are those that require opening a connection from Atlassian Cloud to public endpoints on the InternetDec <var data-var='date'> 4</var>, <var data-var='time'>11:43</var> EST Update - Including Atlassian DeveloperDec <var data-var='date'> 4</var>, <var data-var='time'>11:33</var> EST Identified - We are currently investigating an incident that result in connection time outs on service egress proxy. This affects Jira, JSM, Confluence, BitBucket, Trello, Ecosystem products. The features affected for these products are those that require a connection to service egress. </description> <pubDate>Mon, 04 Dec 2023 12:15:04 -0500</pubDate> <link>https://trello.status.atlassian.com/incidents/ryrwhxkdbkzd</link> <guid>https://trello.status.atlassian.com/incidents/ryrwhxkdbkzd</guid> </item> <item> <title>Trello is unavailable</title> <description> Nov <var data-var='date'>30</var>, <var data-var='time'>12:37</var> EST Resolved - The fix we released was successful, and all the issues our users were experiencing with Trello have been resolved. Thank you for your patience and understanding!Nov <var data-var='date'>30</var>, <var data-var='time'>12:14</var> EST Monitoring - We've implemented a new fix to the issue affecting our database, and we're now seeing signs of recovery for all users on Trello. We'll keep monitoring this latest fix for now. Once again, we appreciate your understanding!Nov <var data-var='date'>30</var>, <var data-var='time'>11:35</var> EST Identified - Our engineering team has identified an issue with Trello's database, and we're now working on implementing a fix to restore Trello's availability to all users. We appreciate everyone's understanding!Nov <var data-var='date'>30</var>, <var data-var='time'>10:56</var> EST Update - Our teams are still investigating the issue affecting Trello's availability, and a new update will be provided soon. We appreciate your understanding!Nov <var data-var='date'>30</var>, <var data-var='time'>10:22</var> EST Update - Our team is still investigating the issue that's affecting Trello's availability, and we'll provide a new update soon. Thanks for your patience and understanding!Nov <var data-var='date'>30</var>, <var data-var='time'>09:52</var> EST Update - We're still investigating the root cause of this problem, and a new update will be shared soon! Thanks for your patience!Nov <var data-var='date'>30</var>, <var data-var='time'>09:21</var> EST Investigating - We're currently investigating an issue that's causing Trello to be slow or unavailable to our users. A new update will be shared soon. </description> <pubDate>Thu, 30 Nov 2023 12:37:32 -0500</pubDate> <link>https://trello.status.atlassian.com/incidents/gtyfsmrpb4nc</link> <guid>https://trello.status.atlassian.com/incidents/gtyfsmrpb4nc</guid> </item> <item> <title>Forge Function Invocations outage impacting Smartlinks</title> <description> Nov <var data-var='date'>28</var>, <var data-var='time'>22:00</var> EST Resolved - Forge Invocations had an 8 minute outage between 2023-11-29 03:05:13 UTC to 2023-11-29 03:13:27 UTC resulting in Smart Links failing. This service has recovered post this time period. </description> <pubDate>Tue, 28 Nov 2023 22:00:00 -0500</pubDate> <link>https://trello.status.atlassian.com/incidents/zh18wwy1l59c</link> <guid>https://trello.status.atlassian.com/incidents/zh18wwy1l59c</guid> </item> <item> <title>Degraded experience for some of Trello's users</title> <description> Nov <var data-var='date'>16</var>, <var data-var='time'>18:58</var> EST Resolved - This incident has been resolved. If you're still seeing issues, please reach out at https://trello.com/contact/Nov <var data-var='date'>16</var>, <var data-var='time'>18:32</var> EST Monitoring - Our Engineers have rolled out a fix and have seen services recovering. We're now monitoring it.Nov <var data-var='date'>16</var>, <var data-var='time'>17:52</var> EST Identified - Our Engineers have identified the issue and are working on a fix. We have found the following services to be affected: - Inability to create new Automation commands - Card changes not saving - Some file uploads failingNov <var data-var='date'>16</var>, <var data-var='time'>17:37</var> EST Investigating - We are currently investigating an issue affecting some of Trello's services. We have identified that some users may experience trouble with the following service: - Automations commands not running - Card changes not saving </description> <pubDate>Thu, 16 Nov 2023 18:58:22 -0500</pubDate> <link>https://trello.status.atlassian.com/incidents/f5c69wmg9npq</link> <guid>https://trello.status.atlassian.com/incidents/f5c69wmg9npq</guid> </item> <item> <title>Trello is down</title> <description> Nov <var data-var='date'>10</var>, <var data-var='time'>11:19</var> EST Resolved - We want to let you know that the changes we made on our side fixed all the connection issues our users were experiencing with Trello, and all services are functional right now. We appreciate your patience and understanding.Nov <var data-var='date'>10</var>, <var data-var='time'>10:47</var> EST Monitoring - The changes we released have fixed the connection issues our users were experiencing when connecting to Trello. We're now monitoring it.Nov <var data-var='date'>10</var>, <var data-var='time'>10:05</var> EST Update - We've identified the root cause of the issue, and we made some adjustments, which should bring Trello's functionalities back soon.Nov <var data-var='date'>10</var>, <var data-var='time'>09:45</var> EST Update - We are continuing to work on a fix for this issue.Nov <var data-var='date'>10</var>, <var data-var='time'>09:43</var> EST Identified - We've identified an issue on Trello that's affecting multiple users to connect to our servers. We'll provide a new update soon. </description> <pubDate>Fri, 10 Nov 2023 11:19:19 -0500</pubDate> <link>https://trello.status.atlassian.com/incidents/m1pqvkhrnkbv</link> <guid>https://trello.status.atlassian.com/incidents/m1pqvkhrnkbv</guid> </item> </channel> </rss>

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Trello Status - Incident History