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data-country="in"> <a href="/en-in/robot-guide" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ie"> <a href="/en-gb/robot-guide" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="it"> <a href="/it-it/robot-guide" class="mod-languageswitch__language-link"><span>Italiano / Italian</span></a> </li> <li class="mod-languageswitch__list-item " data-country="jp"> <div class="mod-languageswitch__language-link js-country-select-handling" data-href="/ja-jp/robot-guide"><span>Japonés / Japanese</span></div> </li> <li class="mod-languageswitch__list-item " data-country="my"> <a href="/en-my/robot-guide" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="my"> <div class="mod-languageswitch__language-link js-country-select-handling" 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class="mod-languageswitch__list-item " data-country="se"> <a href="/en-se/robot-guide" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/de-ch/robot-guide" class="mod-languageswitch__language-link"><span>Alemán / German</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/en-ch/robot-guide" class="mod-languageswitch__language-link"><span>Inglés / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/fr-ch/guide-robot" class="mod-languageswitch__language-link"><span>Francés / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="th"> <a href="/th-th/robot-guide" class="mod-languageswitch__language-link"><span>Tailandés / Thai</span></a> </li> <li class="mod-languageswitch__list-item " data-country="tw"> <a href="/zh-tw/robot-guide" class="mod-languageswitch__language-link"><span>Chino / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="tr"> <a href="/tr-tr/robot-guide" class="mod-languageswitch__language-link"><span>Turco / Turkish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="vi"> <div class="mod-languageswitch__language-link js-country-select-handling" data-href="/vi-vn/robot-guide"><span>Vietnamita / Vietnamese</span></div> </li> </ul> </div> </div> </div> <div class="mod mod-search a-search o-header__flyout hidden-print"> <div class="container"> <form action="/es-mx/search-results-page" class="row" method="GET"> <fieldset class="mod-search__input-wrapper offset-md-1 col-md-10 offset-lg-2 col-lg-8"> <input class="a-search__input a-input__field a-input__field--lateral-indent js-searchfield" type="search" id="header-search" placeholder="Su término de búsqueda" name="q" tabindex="-1" /> <button class="a-link a-search__submit-btn icon-search" type="submit" aria-label="start search"></button> </fieldset> </form> </div> <div class="mod mod-headerteaser position-search"> <a class="row" href="/es-mx/gu%c3%ada-de-robots"> <div class="mod-headerteaser_left col col-md-6"> <div class="mod-headerteaser_img"> <div class="mod-headerteaser_img-container" style="background-image:url(/-/media/kuka-corporate/images/guided-selling/navi-teaser-image.png?rev=-1&w=767&hash=AB0EB7BA8A1AD0538CF3E4828BBA7940)"></div> </div> </div> <div class="mod-headerteaser_right col col-md-6"> <div> <div class="h4">Guía de robots KUKA</div> <div class="mod-headerteaser_text">Encuentra en esta guía de robots el robot adecuado y ejemplos de caso de éxito reales según tu industria y aplicación</div> <div class="copy"><span class="show-more">Empieza a investigar con la nueva Guía de Robots</span></div> </div> </div> </a> </div> </div> <div class="mod mod-login a-login m-flyout hidden-print" data-url="/api/login/GetMyKukaLogin"> <div class="container mod-login__flyout"> <div class="mod-login__flyout__box"> <div class="h3 box__headline"> my.KUKA: Su portal de cliente digital </div> <ul class="list-unstyled box__list"> <li>Compra de productos online</li> <li>Visualización de los datos y la disponibilidad del producto.</li> <li>Registro y gestión de los productos adquiridos.</li> <li>Uso de software basado en la nube.</li> <li>Acceso continuo a diferentes herramientas de KUKA</li> </ul> <div class="box__btns"> <form method="POST"> <button class="a-btn a-btn--primary" type="submit">Login</button> </form> <a href="/es-mx/servicios/my-kuka" target="" class="a-btn a-btn--tertiary">Saber más</a> </div> </div> </div> <script type="text/template" id="login-tpl"> <div class="m-flyout__wrapper"> <div class="m-flyout__overlay js-overlay"> <div class="m-flyout__list m-flyout__list--container"> [[ if(isAuthenticated) { ]] <div class="row"> <div class="col-12 mod-login__salutation">Hello <span class="username-placeholder">[[= username 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This gives you access to information and individual support for your robot applications at any time and from anywhere.</p></div> <span class="mod-login__show-more">Visit my.KUKA</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href="https://my.kuka.com/s/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/marketplace-login-menu.png?rev=-1&w=600&hash=E0D94E8D77455927089B0F941BCEA885" /></div> <div class="mod-login__headline">Your online shop for KUKA products</div> <div class="copy"><ul> <li><strong>Spare parts: </strong>Find more than 25,000 spare parts for your industrial robots.</li> <li><strong>Software:</strong> Order KUKA Xpert or the KUKA.DeviceConnector.</li> <li><strong>Products:</strong> Order all KUKA products, such as industrial robots, Cell4 or positioners.</li> <li><strong>KUKA services:</strong> You will also find digital support services in our comprehensive service catalog.</li> </ul></div> <span class="mod-login__show-more">Visit Marketplace</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href="https://xpert.kuka.com/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/xpert-login-menu.png?rev=-1&w=600&hash=017E79E0C41680CDB079C8E79C88D3E8" /></div> <div class="mod-login__headline">KUKA Xpert: digital manual with instructions and documentation for KUKA products</div> <div class="copy"><p>A digital knowledge database for all KUKA products, accessible at any time and from anywhere: KUKA Xpert offers comprehensive technical information especially for service technicians, planners, programmers, operators, and commissioning engineers.</p></div> <span class="mod-login__show-more">Visit KUKA Xpert</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href=" https://load.kuka.com/app/#/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/compose-login-menu.png?rev=-1&w=600&hash=554CC4D16CA381E118F9C282C82339E7" /></div> <div class="mod-login__headline">Payload analysis to find the right robot for your needs</div> <div class="copy"><p>Perform payload analyses with KUKA Compose. The free software offers extra search filters as well as the option of comparing up to three robots simultaneously to find the ideal robot model for your requirements.</p></div> <span class="mod-login__show-more">Visit KUKA.Load</span></a> </div> </div> </div> <div class="row"> <div class="col-12 col-md-6 col-lg-3"> <div class="mod-login__logout-btn"> <a data-logout="true"> <span class="a-btn a-btn--tertiary a-btn--sm">Logout</span> </a> </div> </div> </div> [[ } ]] <div class="row"> [[ if(!isAuthenticated) { ]] <form method="POST"> <button class="a-btn a-btn--primary a-btn--sm" type="submit">Login</button> </form> [[ } ]] </div> </div> </div> </div> </script> </div> <div class="a-site-overlay js-site-overlay"></div> </header> <div id="browserWarning" class="mod mod-browser-warning" data-ignore="true" hidden> <div class="container h-tbl"> <div class="mod-browser-warning__copy intro h-tbl__cell"> <p>Está utilizando una versión de <strong>Internet Explorar</strong> desfasada.<br>Actualice su navegador para obtener una visualización óptima.</p> </div> </div> </div> <script type="text/javascript"> if (document.documentMode) { var element = document.getElementById('browserWarning'); element.style.display = 'block'; } </script> <main class="container js-anchorbar-trigger"> <div class="row"> <div class="col-sm-10 offset-sm-1"> <div class="row"> <div class="col-sm-12"> <section class="mod mod-page-intro h-margin-top-0 text-center"> <div class="row h-pull-row-right-1 h-pull-row-left-1 mod-page-intro__bd l-page-intro"> <section class="mod-breadcrumb-container mod-subpage-container"> <div class="row"> </div> </section> <div class="col-md-10 offset-md-1 col-lg-8 offset-lg-2"> <h1 class="mod-page-intro__headline">Guía de robots KUKA</h1> <p class="intro">Bienvenido a la Guía de Robots KUKA. Solo con responder a estas preguntas podrá descubrir casos de éxito, vídeos de aplicaciones y robots KUKA que se ajustan a sus necesidades, industria y mercado.</p> <div class="mod-page-intro__functions hidden-print"> <hr> </div> </div> </div> </section> <div class="mod mod-html" data-ignore="true"> <div id="mfe-guidedselling" data-detect-language="true" data-briefing-url="/api/playbook/getlist?searchrootpath=2E476CFA6FF54057A02024F04487F781"></div> <script src="https://apps.kuka.com/mfe-guidedselling/static/js/runtime-main.js"></script> <script src="https://apps.kuka.com/mfe-guidedselling/static/js/0.chunk.js"></script> <script src="https://apps.kuka.com/mfe-guidedselling/static/js/main.chunk.js"></script> <link rel="stylesheet" href="https://apps.kuka.com/mfe-guidedselling/static/css/main.chunk.css" type="text/css" /> <p> </p> <p> </p> <p> </p> <p> </p> <style> main { overflow: initial !important; } </style> </div> </div> </div> </div> <div class="mod mod-backtop hidden"><span class=icon-up></span></div> </div> </main> <footer class="l-footer h-expand-background h-expand-background--white"> <div id="contact" class="mod mod-contact container text-center" data-ignore="true"> <div class="row mod-contact__img-row h-margin-bottom-20"> <div class="mod-contact__img-col col-md-2 offset-md-5"> <figure class="mod-contact__img h-rounded"> <img src="/-/media/kuka-corporate/images/system/contact_images/kontakt-kuka-ag.svg?rev=fbfa9be2a2e948f19c25594d7558f0a1&w=250&hash=EE5DA2B36D845AFDAFD4F85156DBC502" alt="" loading=lazy width="150" height="150" /> </figure> </div> </div> <div class="row"> <div class="col-12"> <p class="intro h-margin-bottom-20"> <strong>KUKA de México S. de R.L. de C.V.</strong><br> </p> <p class="caption"> KUKA de Mexico S. de RL. de C.V., Av Eje 104 150-B, 78395 San Luis Potosí / Col. 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href="/es-mx/empresa/acerca-de-kuka" target="">Acerca de KUKA</a> </li> <li class="list__linkItem"> <a href="/es-mx/empresa/sedes-de-kuka" target="">Sedes de KUKA</a> </li> <li class="list__linkItem"> <a href="/es-mx/empresa/prensa" target="">Prensa</a> </li> <li class="list__linkItem"> <a href="/es-mx/empresa/iimagazine" target="">iiMagazine</a> </li> </ul> </div> </div> </div> <div class="mod-footer__bottom-container clearfix h-pos-relative"> <div class="mod-footer__socialwrap"> <ul class="mod-footer__list mod-footer__socialmedialist"> <li class="mod-footer__list-item mod-footer__socialmedialist-item"> <a class="a-btn--img-toggle" href="https://www.youtube.com/c/KukaRobotGroup/?sub_confirmation=1" rel="nofollow" target="_blank" > <figure> <img class="mod-footer__socialmedialist-img" src="/-/media/kuka-corporate/images/system/social-media-icons/youtube.png?rev=-1&hash=D50E360D91B54786FE665895FBCEDA23" loading=lazy 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class="mod-footer__socialmedialist-img" src="/-/media/kuka-corporate/images/system/social-media-icons/linkedin.png?rev=-1&hash=B534F51C75A3805E14B2AB7C8CC6FD84" loading=lazy data-src-toggle="/-/media/kuka-corporate/images/system/social-media-icons/linkedin2.png?rev=e5c9a283bc254ed6b08a8f9a7e6fcd13&hash=C119B77E0B95937999E845352C5F0EB9" alt="LinkedIn" width="32" height="32" /> </figure> </a> </li> <li class="mod-footer__list-item mod-footer__socialmedialist-item"> <a class="a-btn--img-toggle" href="https://twitter.com/KUKA_Press" rel="nofollow" target="_blank" > <figure> <img class="mod-footer__socialmedialist-img" src="/-/media/kuka-corporate/images/system/social-media-icons/x_social-media1.png?rev=-1&hash=CA4FAA3C5C2513D5BB1361EF6D9C23CE" loading=lazy data-src-toggle="/-/media/kuka-corporate/images/system/social-media-icons/x_social-media.png?rev=-1&hash=6028E7B20576A58E1C827218DB65BBCB" alt="X" width="32" height="32" /> </figure> </a> </li> <li class="mod-footer__list-item mod-footer__socialmedialist-item"> <a class="a-btn--img-toggle" href="https://www.instagram.com/kuka_americas/" rel="nofollow" target="_blank" > <figure> <img class="mod-footer__socialmedialist-img" src="/-/media/kuka-corporate/images/system/social-media-icons/instragram.png?rev=f175d42fb54c4306b47fe27ba546f90d&hash=C68280FC973D87B177DF6E3A70EDED7D" loading=lazy data-src-toggle="/-/media/kuka-corporate/images/system/social-media-icons/instragram-1.png?rev=b8747b584b804caf96cd2047558e7ddb&hash=C0CC2B6A94B92D63B9ABC962AC46F50C" alt="Instagram" width="32" height="32" /> </figure> </a> </li> </ul> </div> <ul class="mod-footer__list mod-footer__list--imprint"> <li class="mod-footer__list-item caption"> © KUKA AG 2024 </li> <li class="mod-footer__list-item caption"> <a href="/es-mx/aviso-legal" rel="nofollow" >Aviso legal</a> </li> <li class="mod-footer__list-item caption"> <a href="/es-mx/protecci%c3%b3n-de-datos" rel="nofollow" >Política de privacidad</a> </li> <li class="mod-footer__list-item caption"> <a href="#null" rel="nofollow" data-cc="c-settings">Configuración de cookies</a> </li> </ul> <figure class="mod-footer__logo"> <picture class="h-ratio h-ratio1-1"> <img src="/-/media/kuka-corporate/images/system/footer/kuka_bm_srgb_hellgrau_151026_scz.svg?rev=-1&hash=877B879452E147C5C9CB8FB2B2ABBD7B" loading=lazy alt="" /> </picture> </figure> <p class="mod-footer__language caption text-right">español  -  México</p> </div> </div> <div class="mod mod-fab hidden-print" data-show-overlay="true" data-connectors="toggle"> <div class="mod-fab--buttons"> <div class="mod-fab--actions" id="fab-mobile"> <div class="visible-xs h4">¿Cómo podemos ayudarle?</div> <div class="visible-xs fab-intro">Póngase en contacto con nosotros o comparta nuestra página</div> <div class="a-fab-action a-fab-action--first a-btn a-btn--icon a-btn--primary data-event" for="fab-contact" title="Contacto" data-event="/event/data" data-event-data="FAB contact"> <span class="icon-mail"></span> <div class="visible-xs">Contacto</div> </div> <div class="a-fab-action a-btn a-btn--icon a-btn--secondary ignore-toggle data-event" title="Boletín de noticias" data-event="/event/data" data-event-data="FAB newsletter"> <span data-href="/es-mx/empresa/contacto/newsletterform" class="js-masked-link" > <span class="icon-paper"></span> <div class="visible-xs">Boletín de noticias</div> </span> </div> <div class="a-fab-action a-btn a-btn--icon a-btn--secondary data-event" for="fab-share" title="Compartir" data-event="/event/data" data-event-data="FAB share"> <span class="icon-share"></span> <div class="visible-xs">Compartir</div> </div> <div class="a-fab-action a-btn a-btn--icon a-btn--secondary ignore-toggle data-event" title="Imprimir" data-event="/event/data" data-event-data="FAB print"> <a href="javascript:window.print();" rel="nofollow noopener" > <span class="icon-printer"></span> <div class="visible-xs">Imprimir</div> </a> </div> <div id="fab-contact" class="mod-fab--actions mod-fab--single-container"> <div class="mod_footer__fab--close icon-backward"></div> <div class="mod-fab--contact-container"> <div class="h4" data-content="KUKA de México S. de R.L. de C.V."></div> <div class="fab-intro" data-content="KUKA de Mexico S. de RL. de C.V., Av Eje 104 150-B, 78395 San Luis Potosí / Col. Zona Industrial, México"></div> <div class="mod-fab__contact-row"> <div class="mod-fab__contact-img-row"> <figure class="mod-fab__contact-img h-rounded"> <img alt="KUKA de México S. de R.L. de C.V." src="/-/media/kuka-corporate/images/system/contact_images/kontakt-kuka-ag.svg?rev=fbfa9be2a2e948f19c25594d7558f0a1&w=250&hash=EE5DA2B36D845AFDAFD4F85156DBC502" loading=lazy /> </figure> </div> <div class="mod-fab--share"> <div class="mod-fab--share-item"> <a href="tel:+52 (444) 500-3400" class="a-btn a-btn--icon a-btn--tertiary h-margin-bottom-10" data-event="/event/data" data-event-data="FAB Contact Phone+52 (444) 500-3400" > <span class="icon-phone"></span> </a> +52 (444) 500-3400 </div> <div class="mod-fab--share-item"> <span data-href="/es-mx/empresa/contacto/contacto?contacts=8C5B442A6C28463197620B5D7C49BDB8" class="js-masked-link a-btn a-btn--icon a-btn--tertiary h-margin-bottom-10" data-event="/event/data" data-event-data="FAB Contact Mail KUKA de México S. de R.L. de C.V." > <span class="icon-mail"></span> </span> Correo electrónico </div> </div> </div> </div> </div> <div id="fab-share" class="mod-fab--single-container mod-fab--actions"> <div class="mod_footer__fab--close icon-backward"></div> <div class="h4">Comparta la página</div> <div class="fab-intro">Compartir la página o enviarla a un amigo.</div> <div class="mod-fab--share mod mod-sharing"> <div class="mod-fab--share-item"> <a href="https://www.facebook.com/sharer/sharer.php?u=" data-href="https://www.facebook.com/sharer/sharer.php?u=" data-target="_blank" rel="nofollow noopener" class="js-share-action mod-fab__link a-btn a-btn--icon a-btn--tertiary a-btn--img-toggle" data-event="/event/data" data-event-data="FAB Share Facebook" > <figure class="mod-fab__image"> <img src="/-/media/kuka-corporate/images/system/social-media-icons/facebook_pos_g100.png?rev=-1&hash=ED796D5EDC5BCFF57781232D0272256B" loading=lazy data-src-toggle="/-/media/kuka-corporate/images/system/social-media-icons/facebook_pos_o.png?rev=-1&hash=D46CB7ECBAF103263EF561294A1AACC4" alt="" /> </figure> </a> <span>Facebook</span> </div> <div class="mod-fab--share-item"> <a href="https://www.linkedin.com/shareArticle?mini=true&url=" data-href="https://www.linkedin.com/shareArticle?mini=true&url=" data-target="_blank" rel="nofollow noopener" class="js-share-action mod-fab__link a-btn a-btn--icon a-btn--tertiary a-btn--img-toggle" data-event="/event/data" data-event-data="FAB Share LinkedIn" > <figure class="mod-fab__image"> <img src="/-/media/kuka-corporate/images/system/social-media-icons/linkedin_pos_g100.png?rev=-1&hash=70A607C654BAF106C27824F2A8DD7869" loading=lazy data-src-toggle="/-/media/kuka-corporate/images/system/social-media-icons/linkedin_pos_o.png?rev=-1&hash=FCF69093C26FE5BBAF738B851E34AF6A" alt="" /> </figure> </a> <span>LinkedIn</span> </div> <div class="mod-fab--share-item"> <a href="https://twitter.com/intent/tweet?url=" data-href="https://twitter.com/intent/tweet?url=" data-target="_blank" rel="nofollow noopener" class="js-share-action mod-fab__link a-btn a-btn--icon a-btn--tertiary a-btn--img-toggle" data-event="/event/data" data-event-data="FAB Share Twitter" > <figure class="mod-fab__image"> <img src="/-/media/kuka-corporate/images/system/social-media-icons/x_social-media1.png?rev=-1&hash=CA4FAA3C5C2513D5BB1361EF6D9C23CE" loading=lazy data-src-toggle="/-/media/kuka-corporate/images/system/social-media-icons/x_social-media.png?rev=-1&hash=6028E7B20576A58E1C827218DB65BBCB" alt="" /> </figure> </a> <span>Twitter</span> </div> <div class="mod-fab--share-item"> <a href="mailto:?body=" data-href="mailto:?body=" target="_blank" rel="nofollow noopener" class="js-share-action a-btn a-btn--icon a-btn--tertiary" data-event="/event/data" data-event-data="FAB Share Mail" > <span class="icon-mail"></span> </a> E-Mail </div> </div> </div> </div> <div class="a-fab-action a-fab-action--mobileTrigger a-btn a-btn--icon a-btn--primary data-event" for="fab-mobile" data-event="/event/data" data-event-data="FAB mobile" > <a href="#more" aria-label="show more contact options"><span class="icon-help"></span></a> </div> </div> </div> </footer> <link rel="stylesheet" href="/dist/cookieconsent.kuka.css" /> <script defer src="/assets/cookieconsent/cookieconsent.js"></script> <script> document.body.classList.add('cc-kuka'); // Do not remove! document.body.classList.add('cc-kuka'); // cc-kuka, cc-swisslog, cc-healthcare, cc-translogic window.addEventListener('load', function () { const cc = initCookieConsent(); const options = { autoclear_cookies: true, // autorun: true, // default: true cookie_domain: '.kuka.com', // Enter base domain // cookie_expiration: 182, // default: 182 (days) cookie_name: 'gdpr_settings', // default: 'gdpr_settings' // cookie_necessary_only_expiration: 182 // default: disabled // cookie_path: '/', // default: root // cookie_same_site: 'Lax', // default: 'Lax' current_lang: 'es-MX', // Required, adapt to fit your needs // hide_from_bots: true, // default: true languages: {}, // Required, do not remove page_scripts: true, // Required, do not remove // How consent and settings modals are displayed: gui_options: { consent_modal: { layout: 'cloud', // box / cloud / bar position: 'bottom center', // left / right / center + top / middle / bottom transition: 'zoom' // slide / zoom }, settings_modal: { layout: 'box', // bar / box // position: 'left', // left / right transition: 'zoom' // slide / zoom } }, // Dispatch events when user interacts with the consent modal: onAccept: (cookie) => { const acceptEvent = new CustomEvent('cookieConsentAccept', { detail: { cookie, cc: window.cc } }); document.dispatchEvent(acceptEvent); }, onChange: (cookie, changed_categories) => { const changeEvent = new CustomEvent('cookieConsentChange', { detail: { cookie, changed_categories, cc: window.cc } }); document.dispatchEvent(changeEvent); }, }; fetch(`/api/cookieconsent/kuka?sc_lang=${options.current_lang}`) .then(response => response.json()) .then(data => { options.languages[options.current_lang] = data; cc.run(options); window.cc = cc; // Make cc available after it has executed. }) .catch(error => { console.error('Error in fetching Cookie Consent config:', error); }); }); </script> <script type="text/javascript" src="/frontend/dist/app.js?v=5.9.0" async></script> <script type="text/javascript"> document.addEventListener('cookieConsentChange', function(e) { console.info('Cookie Consent Changed'); window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': "consentUpdate", 'consent': e.detail.cc.allowedCategory('marketing') ? 'granted' : 'denied' }); }); </script><style type='text/css'> .embeddedServiceHelpButton .helpButton .uiButton { background-color: #FF5800; font-family: "KUKA Bulo", sans-serif; } .embeddedServiceHelpButton .helpButton .uiButton:focus { outline: 1px solid #FF5800; } .chasitor.chat-content[c-lwcchatpack_lwcchatpack] { background: #FF5800; } embeddedservice-chat-header button.closeButton, embeddedservice-chat-header button.minimizeButton { padding-left: 6px; padding-right: 6px; } @media screen and (max-width: 767px) { .embeddedServiceHelpButton .helpButton { left: 12px; right: auto; } } </style> <script type='text/javascript' src='https://service.force.com/embeddedservice/5.0/esw.min.js'></script> <script type='text/javascript'> var initESW = function(gslbBaseURL) { embedded_svc.settings.displayHelpButton = true; //Or false embedded_svc.settings.language = ''; //For example, enter 'en' or 'en-US' //embedded_svc.settings.defaultMinimizedText = '...'; //(Defaults to Chat with an Expert) //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline) //embedded_svc.settings.loadingText = ''; //(Defaults to Loading) //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session) // Settings for Chat //embedded_svc.settings.directToButtonRouting = function(prechatFormData) { // Dynamically changes the button ID based on what the visitor enters in the pre-chat form. // Returns a valid button ID. //}; //embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us) embedded_svc.settings.enabledFeatures = ['LiveAgent']; embedded_svc.settings.entryFeature = 'LiveAgent'; //JFK: ADDED AVATARS TO SALESFORCE-GENERATED FILE ON 08-JUL-2021 embedded_svc.settings.avatarImgURL = "https://kuka.secure.force.com/resource/avatar_agent" embedded_svc.settings.chatbotAvatarImgURL = "https://kuka.secure.force.com/resource/avatar_robot" embedded_svc.init( 'https://kuka.my.salesforce.com', 'https://my.kuka.com/', gslbBaseURL, '00D58000000OybT', 'RoBot_ESD', { baseLiveAgentContentURL: 'https://c.la1-c2-cdg.salesforceliveagent.com/content', deploymentId: '5721i000000PJD5', buttonId: '5731i000000TVnx', baseLiveAgentURL: 'https://d.la1-c2-cdg.salesforceliveagent.com/chat', eswLiveAgentDevName: 'RoBot_Queue', isOfflineSupportEnabled: false } ); }; if (!window.embedded_svc) { var s = document.createElement('script'); s.setAttribute('src', 'https://kuka.my.salesforce.com/embeddedservice/5.0/esw.min.js'); s.onload = function() { initESW(null); }; document.body.appendChild(s); } else { initESW('https://service.force.com'); } </script> </body> </html>