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href="http://twitter.com/intent/tweet?text=From%20%40BennettInst%20%E2%80%94https%3A%2F%2Fwww.bennettinstitute.cam.ac.uk%2Fpublications%2Funderstanding-progress%2F" target="_blank" rel="nofollow" title="Share this on Twitter" ><i class="fab fa-x-twitter fa-lg"></i><span>Tweet</span></a> <a class="" href="http://linkedin.com/shareArticle?url=https%3A%2F%2Fwww.bennettinstitute.cam.ac.uk%2Fpublications%2Funderstanding-progress%2F" target="_blank" rel="nofollow" title="Share this on LinkedIn" ><i class="fab fa-linkedin-in fa-lg"></i><span>Share</span></a> </div> </div> </div> <div class="meta categories flex"> <a class="tag" href="https://www.bennettinstitute.cam.ac.uk/publications/types/report/">Report</a> </div> <h1>Understanding progress in a changing society</h1> <article> <p class="text-large"><strong>How has digital technology affected two key aspects of daily life, transport and finance? New report by Diane Coyle, Stephanie Diepeveen and Sumedha Deshmukh looks behind the statistics to explore people’s life experiences.</strong></p> <div id="download" class="download pb-1"> <a class="btn btn-secondary" href="https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2023/04/Understanding-progress-in-a-changing-society.pdf" target="_blank">Download Publication</a> </div> <script> (function() { window.addEventListener("load", function() { var $ = window.___$hermes; $("#download .btn").on("click", function() { if (window.gtag) { try { window.gtag('event', 'click', { "event_category": 'PublicationDownload', "event_label": 'Understanding progress in a changing society' }); } catch (e) {} } }); }); })(); </script> <figure class="featured-image"><img width="1440" height="810" src="https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2023/04/Understanding-Progress-card-1-1440x810.webp" class="attachment-classic-image size-classic-image wp-post-image" alt="" decoding="async" loading="lazy" srcset="https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2023/04/Understanding-Progress-card-1-1440x810.webp 1440w, https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2023/04/Understanding-Progress-card-1-300x169.webp 300w, https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2023/04/Understanding-Progress-card-1-1024x576.webp 1024w, https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2023/04/Understanding-Progress-card-1-720x405.webp 720w, https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2023/04/Understanding-Progress-card-1.jpg 1920w" sizes="auto, (max-width: 1440px) 100vw, 1440px" /></figure> <p>This <a href="https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2023/04/Understanding-progress-in-a-changing-society.pdf" target="_blank" rel="noreferrer noopener">report </a>explores what fundamental difference digital technologies are and could make to the daily experience of life, and how progress might be measured in the digital economy. It focusses on the domains of transport and FinTech – both of which have experienced significant changes in provision and business models due to the use of data and digital tools, but not everybody has benefitted.</p> <p>The authors say there needs to be a focus on the benefits of the technology to be widely shared, and for the technologies to enhance people’s opportunities rather than restrict them. This in turn will enable economic and social progress.</p> <p>They highlight three broad themes that need to be addressed if there is to be broad-based trust in the progress of the digital economy for the common good.</p> <p>Firstly, a key area is measuring the value created through <strong>data generation, access and use</strong>. Who can access and use the vast amounts of data being collected, and who benefits from the resulting services? Little attention has so far been paid to missed opportunities and forms of exclusion in measures of progress – to those who are digitally less visible.</p> <p>A second challenge concerns the need to think in terms of network models, and the resulting <strong>wedge between private and social value</strong>. The report looks at how external benefits from network effects are captured by private providers and distributed, and suggests to benefit all parties to some extent there should be a key coordinating role for public bodies.</p> <p>Thirdly, <strong>geographic distribution</strong> is important when looking to understand the effects of digital services in relation to where people live and the opportunities available to them because of where they are. Technology offers the potential to reduce place-based inequalities but may actually reinforce them if this is not addressed.</p> <p>The report raises the fundamental concern that progress requires a balance between individual and community interests which has not yet been found; only when this is achieved will digital innovation improve the economy and peoples’ life experiences.</p> <hr class="wp-block-separator has-alpha-channel-opacity"/> <p>News: <em><a href="https://www.bennettinstitute.cam.ac.uk/blog/understanding-progress/">What difference are digital technologies making?</a></em></p> </article> </div> </section> <section data-section="archive"> <div class="layout"> <div class="title-container" data-theme="light"> <div class="layout"> <div class="group flex-align-center"> <div class="md:col-8"> <h3 class="notch-primary pl-1">Authors</h3> </div> </div> </div> </div> <div class="group"> <div class="post-item person-wide col-12 md:col-6"> <div class="card flex-shift-center"> <a href="https://www.bennettinstitute.cam.ac.uk/about-us/person/diane-coyle/" class="figure"> <figure class="media media-square opacity-11"> <img width="720" height="485" src="https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2020/12/Diane_Coyle_2018_landscape-720x485.webp" class="attachment-classic-image-feed size-classic-image-feed wp-post-image" alt="Diane Coyle 2018" decoding="async" loading="lazy" srcset="https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2020/12/Diane_Coyle_2018_landscape-720x485.webp 720w, https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2020/12/Diane_Coyle_2018_landscape-300x202.webp 300w, https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2020/12/Diane_Coyle_2018_landscape-1024x689.webp 1024w, https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2020/12/Diane_Coyle_2018_landscape-1204x810.webp 1204w" sizes="auto, (max-width: 720px) 100vw, 720px" /> </figure> </a> <article> <h4><a href="https://www.bennettinstitute.cam.ac.uk/about-us/person/diane-coyle/"> Professor Diane Coyle </a></h4> <h5 class="text-bold text-small">Bennett Professor of Public Policy and Co-Director of the Bennett Institute for Public Policy</h5> <div class="content"><p>Diane Coyle is the Bennett Professor of Public Policy at the University of Cambridge. She co-directs the Bennett Institute where she heads research under the themes of progress and productivity. Diane’s new...</p></div> <div class="cta"> <a href="https://www.bennettinstitute.cam.ac.uk/about-us/person/diane-coyle/" class="tag"><span>Read more</span><i class="far fa-chevron-right"></i></a> </div> </article> </div> </div> <div class="post-item person-wide col-12 md:col-6"> <div class="card flex-shift-center"> <a href="https://www.bennettinstitute.cam.ac.uk/about-us/person/stephanie-diepeveen/" class="figure"> <figure class="media media-square opacity-11"> <img width="300" height="365" src="https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2020/12/Stephanie_Diepeveen_2.png" class="attachment-classic-image-feed size-classic-image-feed wp-post-image" alt="" decoding="async" loading="lazy" srcset="https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2020/12/Stephanie_Diepeveen_2.png 300w, https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2020/12/Stephanie_Diepeveen_2-247x300.webp 247w" sizes="auto, (max-width: 300px) 100vw, 300px" /> </figure> </a> <article> <h4><a href="https://www.bennettinstitute.cam.ac.uk/about-us/person/stephanie-diepeveen/"> Dr Stephanie Diepeveen </a></h4> <h5 class="text-bold text-small">Alumni</h5> <div class="content"><p>Dr Stephanie Diepeveen was a Research Associate with the Bennett Institute. Her work focuses on the social and political implications of an increasingly digital world. 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She is currently a PhD student at the University of Cambridge and working on research projects related to...</p></div> <div class="cta"> <a href="https://www.bennettinstitute.cam.ac.uk/about-us/person/sumedha-deshmukh/" class="tag"><span>Read more</span><i class="far fa-chevron-right"></i></a> </div> </article> </div> </div> </div> </div> </section> <section data-section="archive"> <div class="layout"> <div class="title-container" data-theme="light"> <div class="layout"> <div class="group flex-align-center"> <div class="md:col-8"> <h3 class="notch-primary pl-1">Related Articles</h3> </div> </div> </div> </div> <div class="group"> <div class="post-item col-12 sm:col-8 md:col-6 lg:col-3"> <div class="card"> <span class="tag">Podcast</span> <a href="https://www.bennettinstitute.cam.ac.uk/blog/digital-technology/" class="media opacity-11"> <img width="720" height="405" src="https://www.bennettinstitute.cam.ac.uk/wp-content/uploads/2022/09/episode-1-season-2-1-720x405.webp" 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