CINXE.COM
Help - Apple (UK)
<!DOCTYPE html> <html class="nojs en seg-consumer gb emea en-gb" lang="en-GB"> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("http://web.archive.org/web"); __wm.wombat("https://www.apple.com/uk/shop/help","20220725025950","http://web.archive.org/","web","/_static/", "1658717990"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <meta name="viewport" content="width=1024"/> <title>Help - Apple (UK)</title> <meta charset="utf-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"/> <meta name="format-detection" content="telephone=no"/> <meta property="og:site_name" content="Apple (UK)"/> <meta property="og:locale" content="en_GB"/> <meta property="og:type" content="product"/> <meta property="og:image" content="http://web.archive.org/web/20220725025950im_/https://as-images.apple.com/is/og-default?wid=1200&hei=630&fmt=jpeg&qlt=95&.v=1525370171638"/> <meta name="twitter:site" content="@apple"/> <meta property="og:description" content="Welcome to Apple Shopping Help. Find the answers to your questions about purchasing, shipping, checking order status, returns and more."/> <meta name="twitter:card" content="summary_large_image"/> <meta property="og:url" content="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/shop/help"/> <meta property="og:title" content="Help"/> <meta name="description" content="Welcome to Apple Shopping Help. Find the answers to your questions about purchasing, shipping, checking order status, returns and more."/> <link rel="canonical" href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/shop/help"/> <link rel="alternate" hreflang="en-ph" href="http://web.archive.org/web/20220725025950/https://www.apple.com/ph/shop/help"/> <link rel="alternate" hreflang="hu-hu" href="http://web.archive.org/web/20220725025950/https://www.apple.com/hu/shop/help"/> <link rel="alternate" hreflang="en-ca" href="http://web.archive.org/web/20220725025950/https://www.apple.com/ca/shop/help"/> <link rel="alternate" hreflang="de-de" href="http://web.archive.org/web/20220725025950/https://www.apple.com/de/shop/help"/> <link rel="alternate" hreflang="ja-jp" href="http://web.archive.org/web/20220725025950/https://www.apple.com/jp/shop/help"/> <link rel="alternate" hreflang="pt-br" href="http://web.archive.org/web/20220725025950/https://www.apple.com/br/shop/help"/> <link rel="alternate" hreflang="zh-hant-hk" href="http://web.archive.org/web/20220725025950/https://www.apple.com/hk-zh/shop/help"/> <link rel="alternate" hreflang="de-at" href="http://web.archive.org/web/20220725025950/https://www.apple.com/at/shop/help"/> <link rel="alternate" hreflang="es-es" href="http://web.archive.org/web/20220725025950/https://www.apple.com/es/shop/help"/> <link rel="alternate" hreflang="fr-ca" href="http://web.archive.org/web/20220725025950/https://www.apple.com/xf/shop/help"/> <link rel="alternate" hreflang="cs-cz" href="http://web.archive.org/web/20220725025950/https://www.apple.com/cz/shop/help"/> <link rel="alternate" hreflang="ko-kr" href="http://web.archive.org/web/20220725025950/https://www.apple.com/kr/shop/help"/> <link rel="alternate" hreflang="en-ie" href="http://web.archive.org/web/20220725025950/https://www.apple.com/ie/shop/help"/> <link rel="alternate" hreflang="en-us" href="http://web.archive.org/web/20220725025950/https://www.apple.com/shop/help"/> <link rel="alternate" hreflang="fi-fi" href="http://web.archive.org/web/20220725025950/https://www.apple.com/fi/shop/help"/> <link rel="alternate" hreflang="en-nz" href="http://web.archive.org/web/20220725025950/https://www.apple.com/nz/shop/help"/> <link rel="alternate" hreflang="es-mx" href="http://web.archive.org/web/20220725025950/https://www.apple.com/mx/shop/help"/> <link rel="alternate" hreflang="fr-be" href="http://web.archive.org/web/20220725025950/https://www.apple.com/be-fr/shop/help"/> <link rel="alternate" hreflang="tr-tr" href="http://web.archive.org/web/20220725025950/https://www.apple.com/tr/shop/help"/> <link rel="alternate" hreflang="th-th" href="http://web.archive.org/web/20220725025950/https://www.apple.com/th/shop/help"/> <link rel="alternate" hreflang="pl-pl" href="http://web.archive.org/web/20220725025950/https://www.apple.com/pl/shop/help"/> <link rel="alternate" hreflang="da-dk" href="http://web.archive.org/web/20220725025950/https://www.apple.com/dk/shop/help"/> <link rel="alternate" hreflang="sv-se" href="http://web.archive.org/web/20220725025950/https://www.apple.com/se/shop/help"/> <link rel="alternate" hreflang="en-sg" href="http://web.archive.org/web/20220725025950/https://www.apple.com/sg/shop/help"/> <link rel="alternate" hreflang="nl-be" href="http://web.archive.org/web/20220725025950/https://www.apple.com/be-nl/shop/help"/> <link rel="alternate" hreflang="en-ae" href="http://web.archive.org/web/20220725025950/https://www.apple.com/ae/shop/help"/> <link rel="alternate" hreflang="en-th" href="http://web.archive.org/web/20220725025950/https://www.apple.com/th-en/shop/help"/> <link rel="alternate" hreflang="ru-ru" href="http://web.archive.org/web/20220725025950/https://www.apple.com/ru/shop/help"/> <link rel="alternate" hreflang="en-gb" href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/shop/help"/> <link rel="alternate" hreflang="en-in" href="http://web.archive.org/web/20220725025950/https://www.apple.com/in/shop/help"/> <link rel="alternate" hreflang="en-au" href="http://web.archive.org/web/20220725025950/https://www.apple.com/au/shop/help"/> <link rel="alternate" hreflang="fr-ch" href="http://web.archive.org/web/20220725025950/https://www.apple.com/ch-fr/shop/help"/> <link rel="alternate" hreflang="en-my" href="http://web.archive.org/web/20220725025950/https://www.apple.com/my/shop/help"/> <link rel="alternate" hreflang="it-it" href="http://web.archive.org/web/20220725025950/https://www.apple.com/it/shop/help"/> <link rel="alternate" hreflang="no-no" href="http://web.archive.org/web/20220725025950/https://www.apple.com/no/shop/help"/> <link rel="alternate" hreflang="fr-lu" href="http://web.archive.org/web/20220725025950/https://www.apple.com/lu/shop/help"/> <link rel="alternate" hreflang="zh-hant-tw" href="http://web.archive.org/web/20220725025950/https://www.apple.com/tw/shop/help"/> <link rel="alternate" hreflang="de-ch" href="http://web.archive.org/web/20220725025950/https://www.apple.com/ch-de/shop/help"/> <link rel="alternate" hreflang="fr-fr" href="http://web.archive.org/web/20220725025950/https://www.apple.com/fr/shop/help"/> <link rel="alternate" hreflang="zh-hans-cn" href="http://web.archive.org/web/20220725025950/https://www.apple.com.cn/shop/help"/> <link rel="alternate" hreflang="pt-pt" href="http://web.archive.org/web/20220725025950/https://www.apple.com/pt/shop/help"/> <link rel="alternate" hreflang="en-hk" href="http://web.archive.org/web/20220725025950/https://www.apple.com/hk/shop/help"/> <link rel="alternate" hreflang="nl-nl" href="http://web.archive.org/web/20220725025950/https://www.apple.com/nl/shop/help"/> <script> document.cookie = "as_sfa=Mnx1a3x1a3x8ZW5fR0J8Y29uc3VtZXJ8aW50ZXJuZXR8MHwwfDE; path=/; domain=apple.com; expires=Sat, 21-Jan-2023 02:59:49 GMT; Secure;"; </script> <script type="application/ld+json">{"@context":"http://web.archive.org/web/20220725025950/https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":"1","name":"Help"}]}</script> <script type="application/json" id="metrics">{"config":{"asMetrics":{"dataMule":"v1","graffitiEnabled":false,"useInitializeArgs":false,"enableSendBeacon":["userInteraction"]},"omniture":{"account":["applestoreww"],"trackingServer":"securemetrics.apple.com","linkInternalFilters":["javascript:","store.apple.com","secure.store.apple.com","secure1.store.apple.com","secure2.store.apple.com","epp.apple.com","secure1.epp.apple.com","storeint.apple.com","secure1.storeint.apple.com","www.apple.com","#"],"internalDomains":["store.apple.com","secure.store.apple.com","secure1.store.apple.com","epp.apple.com","storeint.apple.com","downloads.apple.com","downloads.apple.com","www.apple.com"]},"global":{"cookieDomain":"apple.com"}},"data":{"node":"standard/help","properties":{"isHomePage":false,"encryptedStoreId":"w2YF4JXY4AHCAJCDF","computedPageName":"AOS: help","serverName":"w28593","hier1":"help","characterSetForCountry":"UTF-8","currencyCode":"GBP","computedChannel":"AOS: Help","crossSegmentTrackingVariable":"AOS: GB Consumer: help","storeSegmentVariable":"AOS: GB Consumer","storeFrontId":"12011","computedCustomStoreName":"AOS: UK Consumer","langAttribute":"en-gb","evarDataNodesEnabled":true},"currency":"GBP","area":"shop"}}</script> <script> if (/(iPhone|iPod).*OS ([6-9]|[1-9][0-9]).*AppleWebKit.*Mobile.*Safari/.test(navigator.userAgent)) { var headNode = document.getElementsByTagName("head")[0]; var sbNode = document.createElement('meta'); var url = decodeURI("http://web.archive.org/web/20220725025950/https://www.apple.com/uk/shop/help"); var ses = "; " + document.cookie; var sesParts = ses.split("; s_vi="); ses = sesParts.length == 2 ? sesParts.pop().split(";").shift() : ''; if (ses !== '') { url += url.indexOf('?') >= 0 ? '&' : '?'; url += 'ses=' + encodeURI(ses); } sbNode.name = 'apple-itunes-app'; sbNode.content = 'app-id=375380948, app-argument=' + url; headNode.appendChild(sbNode); } else if (/(iPad).*OS ([6-9]|[1-9][0-9]).*AppleWebKit.*Mobile.*Safari/.test(navigator.userAgent)) { var headNode = document.getElementsByTagName("head")[0]; var sbNode = document.createElement('meta'); var url = decodeURI("http://web.archive.org/web/20220725025950/https://www.apple.com/uk/shop/help"); var ses = "; " + document.cookie; var sesParts = ses.split("; s_vi="); ses = sesParts.length == 2 ? sesParts.pop().split(";").shift() : ''; if (ses !== '') { url += url.indexOf('?') >= 0 ? '&' : '?'; url += 'ses=' + encodeURI(ses); } sbNode.name = 'apple-itunes-app'; sbNode.content = 'app-id=375380948, app-argument=' + url; headNode.appendChild(sbNode); } </script> <script> window.asUnsupportedBrowserUrl = "http://web.archive.org/web/20220725025950/https://www.apple.com/uk/shop/unsupported"; </script> <script> //replace nojs class with js on html element (function(html){ html.className = html.className.replace(/\bnojs\b/,'js') })(document.documentElement); </script> <link rel="stylesheet" href="http://web.archive.org/web/20220725025950cs_/https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/rs-external/rel/uk/external.css" media="screen, print"/> <link rel="stylesheet" href="http://web.archive.org/web/20220725025950cs_/https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/rs-globalelements/dist/uk/globalelements.css" media="screen, print"/> <link rel="stylesheet" href="http://web.archive.org/web/20220725025950cs_/https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/rs-merch/3/dist/help.css" media="screen, print"/> <link rel="stylesheet" href="http://web.archive.org/web/20220725025950cs_/https://www.apple.com/wss/fonts?families=SF+Pro,v3:200,300,400,500,600|SF+Pro+Icons,v3|Apple+Monochrome+Emoji,v3|Apple+Monochrome+Emoji+Ind,v2|Graphik,v1" media=""/> <script> window.irOn=true; </script> <script> window.ECHO_CONFIG = { metadata: { environment: "", sf: "uk", segment: "Consumer", locale: "en-gb", referer: document.referrer }, config: { "app": "com.apple.www.Store", "delaySendingPageViewDataMS": 500, "nonEssentialEventSampleRatePct": 1.0, "performanceMeasurePollingIntervalMS": 1000, "performanceMeasuresToReport": "".split(','), "resourceDisallowedResourceList": "securemetrics.apple.com".split(','), "resourcePollingIntervalMS": 2000, "sendErrors": true, "sendPageViewData": true, "sendResourceData": true, "url": "http://web.archive.org/web/20220725025950/https://xp.apple.com/report/2/xp_aos_clientperf" } }; </script> <script src="http://web.archive.org/web/20220725025950js_/https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/rs-echo/3/dist/echo-nomodule.min.js" nomodule></script> <script src="http://web.archive.org/web/20220725025950js_/https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/rs-external/rel/unsupportedBrowser.min.js" nomodule></script> <script src="http://web.archive.org/web/20220725025950jm_/https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/rs-echo/3/dist/echo.min.js" type="module" async></script> <script src="http://web.archive.org/web/20220725025950js_/https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/rs-external/rel/external.js"></script> <script src="http://web.archive.org/web/20220725025950js_/https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/rs-vendor/1/dist/react@17.0.1/umd/react.production.min.js"></script> <script src="http://web.archive.org/web/20220725025950js_/https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/rs-vendor/1/dist/react-dom@17.0.1/umd/react-dom.production.min.js"></script> <script src="http://web.archive.org/web/20220725025950js_/https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/rs-globalelements/dist/globalelements.js"></script> <script src="http://web.archive.org/web/20220725025950js_/https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/rs-merch/3/dist/help.js"></script> <script> window.dynamicFootnotesConfig = { dynamicSymbols: ["<sup>±</sup>","<sup>±±</sup>","<sup>†</sup>","<sup>††</sup>","<sup>‡</sup>","<sup>‡‡</sup>","°","°°","<sup>※</sup>","<sup>※※</sup>"], selector: "div.footnotes", footnoteElementType: "p", footnoteElementDataAttr: "data-dynamic-footnote", placeholderRegex: /{footnote\.(.*?)}/g, placeholderIdFindFn: function (str) { return str.split(".")[1].split("}")[0] }, symbolCache: {}, nextSymbolIndex: 0 }; </script> <script> window.dynamicHashConfig = { // should match something like '__hash__' placeholderRegex: /__hash__/g, }; window.dcpConfig = { mzoneUrl: "/uk/shop/personalization", mzoneParamPrefix: "mz", moduleBaseUrl: "/uk/shop/content-module", timeoutMS: 2000, enabled: true, mzoneIdList: [], mzoneMap: {}, dataAttr: 'data-mzone', dynamicDataAttr: 'data-mzone-dynamic-content', acStatusConfigGetter: function () { var acConfig = window.acSetup; if (!acConfig) { return false; } return { merchantIdentifier: acConfig.merchantIdentifier || '', signature: acConfig.signature || '', signedFields: acConfig.signedFields || null }; }, analytics: { attributesToAddToModules: [ { key: "role", value: "listitem", type: "string" }, { key: "data-rule-id", value: "ruleId", type: "moduleProperty" }, { key: "data-module-id", value: "moduleId", type: "moduleProperty" } ], selectorsToIgnore: [".dcp-module-hook", "style", "script", "noscript"], } }; </script> <script> window.atServerDomain = "securemvt.apple.com"; window.astexEndpoint = "http://web.archive.org/web/20220725025950/https://www.apple.com/uk/shop/experience-meta"; window.astexLocalStorageKey = "as_tex"; </script> <script src="http://web.archive.org/web/20220725025950js_/https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/rs-external/rel/at.js"></script> <script> window.chatConfig = {"chat":{"page":[{"name":"WEB_CHAT_COUNTRY","value":"gb"},{"name":"WEB_CHAT_LANGUAGE","value":"en"},{"name":"WEB_CHAT_ORDERNUMBER","value":null},{"name":"WEB_CHAT_GEO","value":"emea"},{"name":"WEB_CHAT_SEGMENT","value":"consumer"},{"name":"WEB_CHAT_SECTION","value":"product selection"},{"name":"WEB_CHAT_SUBSECTION","value":"help"},{"name":"WEB_CHAT_REFER","value":null},{"name":"WEB_CHAT_APP","value":"AOS"},{"name":"WEB_CHAT_PAGE","value":"AOS: help"},{"name":"url","value":"http://web.archive.org/web/20220725025950/https://contactretail.apple.com"}]}}; </script> <script></script> <script> if(!/dssid2/.test(document.cookie) || !/as_dc/.test(document.cookie)) { Event.onDomReady(function() { var ie = document.createElement("IMG"); ie.src = '/uk/shop/dc'; ie.width = ie.height = 1; ie.style.display = "none"; ie.alt = ""; document.body.appendChild(ie); }); } </script> </head> <body class="as-theme-light-heroimage"> <div class="metrics"> <noscript> <img src="http://web.archive.org/web/20220725025950im_/https://securemetrics.apple.com/b/ss/applestoreww/1/H.8--NS/0?pageName=No-Script:AOS%3A+help" height="1" width="1" alt=""/> </noscript> <script></script> <script> window.asMetrics.initialize(); </script> </div> <script> if(!/dssid2/.test(document.cookie) || !/as_dc/.test(document.cookie)) { Event.onDomReady(function() { var ie = document.createElement("IMG"); ie.src = '/uk/shop/dc'; ie.width = ie.height = 1; ie.style.display = "none"; ie.alt = ""; document.body.appendChild(ie); }); } </script> <div id="page"> <meta name="ac-gn-store-key" content="SJHJUH4YFCTTPD4F4"/> <meta name="ac-gn-segmentbar-redirect" content="true"/> <aside id="ac-gn-segmentbar" class="ac-gn-segmentbar" lang="en-GB" dir="ltr" data-strings="{ 'exit': 'Exit', 'view': '{%STOREFRONT%} Store Home', 'segments': { 'smb': 'Business Store Home', 'eduInd': 'Education Store Home', 'other': 'Store Home' } }"></aside> <input type="checkbox" id="ac-gn-menustate" class="ac-gn-menustate"/> <nav id="ac-globalnav" class="no-js" role="navigation" aria-label="Global" data-hires="false" data-analytics-region="global nav" lang="en-GB" dir="ltr" data-www-domain="www.apple.com" data-store-locale="uk" data-store-root-path="/uk" data-store-api="https://www.apple.com/uk/shop/bag/status" data-search-locale="en_GB" data-search-suggestions-api="/search-services/suggestions/" data-search-defaultlinks-api="/search-services/suggestions/defaultlinks/"> <div class="ac-gn-content"> <ul class="ac-gn-header"> <li class="ac-gn-item ac-gn-menuicon"> <a href="#ac-gn-menustate" role="button" class="ac-gn-menuanchor ac-gn-menuanchor-open" id="ac-gn-menuanchor-open"> <span class="ac-gn-menuanchor-label">Global Nav Open Menu</span> </a> <a href="#" role="button" class="ac-gn-menuanchor ac-gn-menuanchor-close" id="ac-gn-menuanchor-close"> <span class="ac-gn-menuanchor-label">Global Nav Close Menu</span> </a> <label class="ac-gn-menuicon-label" for="ac-gn-menustate" aria-hidden="true"> <span class="ac-gn-menuicon-bread ac-gn-menuicon-bread-top"> <span class="ac-gn-menuicon-bread-crust ac-gn-menuicon-bread-crust-top"></span> </span> <span class="ac-gn-menuicon-bread ac-gn-menuicon-bread-bottom"> <span class="ac-gn-menuicon-bread-crust ac-gn-menuicon-bread-crust-bottom"></span> </span> </label> </li> <li class="ac-gn-item ac-gn-apple"> <a class="ac-gn-link ac-gn-link-apple " href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/" data-analytics-title="apple home" id="ac-gn-firstfocus-small"> <span class="ac-gn-link-text">Apple</span> </a> </li> <li class="ac-gn-item ac-gn-bag ac-gn-bag-small" id="ac-gn-bag-small"> <div class="ac-gn-bag-wrapper"> <a class="ac-gn-link ac-gn-link-bag " href="/web/20220725025950/https://www.apple.com/uk/shop/bag" data-analytics-title="bag" data-analytics-click="bag" aria-label="Shopping Bag" data-string-badge="Shopping Bag with item count :"> <span class="ac-gn-link-text">Shopping Bag</span> </a> <span class="ac-gn-bag-badge" aria-hidden="true" data-analytics-title="bag" data-analytics-click="bag"> <span class="ac-gn-bag-badge-separator"></span> <span class="ac-gn-bag-badge-number"></span> <span class="ac-gn-bag-badge-unit">+</span> </span> </div> <span class="ac-gn-bagview-caret ac-gn-bagview-caret-large"></span> </li> </ul> <div class="ac-gn-search-placeholder-container" role="search"> <div class="ac-gn-search ac-gn-search-small"> <a id="ac-gn-link-search-small" class="ac-gn-link" href="/web/20220725025950/https://www.apple.com/uk/search" data-analytics-title="search" data-analytics-intrapage-link aria-label="Search apple.com"> <div class="ac-gn-search-placeholder-bar"> <div class="ac-gn-search-placeholder-input"> <div class="ac-gn-search-placeholder-input-text" aria-hidden="true"> <div class="ac-gn-link-search ac-gn-search-placeholder-input-icon"></div> <span class="ac-gn-search-placeholder">Search apple.com</span> </div> </div> <div class="ac-gn-searchview-close ac-gn-searchview-close-small ac-gn-search-placeholder-searchview-close"> <span class="ac-gn-searchview-close-cancel" aria-hidden="true">Cancel</span> </div> </div> </a> </div> </div> <ul class="ac-gn-list"> <li class="ac-gn-item ac-gn-apple"> <a class="ac-gn-link ac-gn-link-apple " href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/" data-analytics-title="apple home" id="ac-gn-firstfocus"> <span class="ac-gn-link-text">Apple</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-store"> <a class="ac-gn-link ac-gn-link-store " href="/web/20220725025950/https://www.apple.com/uk/store" data-analytics-title="store"> <span class="ac-gn-link-text">Store</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-mac"> <a class="ac-gn-link ac-gn-link-mac " href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/mac/" data-analytics-title="mac"> <span class="ac-gn-link-text">Mac</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-ipad"> <a class="ac-gn-link ac-gn-link-ipad " href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/ipad/" data-analytics-title="ipad"> <span class="ac-gn-link-text">iPad</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-iphone"> <a class="ac-gn-link ac-gn-link-iphone " href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/iphone/" data-analytics-title="iphone"> <span class="ac-gn-link-text">iPhone</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-watch"> <a class="ac-gn-link ac-gn-link-watch " href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/watch/" data-analytics-title="watch"> <span class="ac-gn-link-text">Watch</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-airpods"> <a class="ac-gn-link ac-gn-link-airpods " href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/airpods/" data-analytics-title="airpods"> <span class="ac-gn-link-text">AirPods</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-tvhome"> <a class="ac-gn-link ac-gn-link-tvhome " href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/tv-home/" data-analytics-title="tv and home"> <span class="ac-gn-link-text">TV & Home</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-onlyonapple"> <a class="ac-gn-link ac-gn-link-onlyonapple " href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/services/" data-analytics-title="only on apple"> <span class="ac-gn-link-text">Only on Apple</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-accessories"> <a class="ac-gn-link ac-gn-link-accessories current" href="/web/20220725025950/https://www.apple.com/uk/shop/accessories/all" data-analytics-title="accessories"> <span class="ac-gn-link-text">Accessories</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-support"> <a class="ac-gn-link ac-gn-link-support " href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/support/" data-analytics-title="support"> <span class="ac-gn-link-text">Support</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-search" role="search"> <a id="ac-gn-link-search" class="ac-gn-link ac-gn-link-search " href="/web/20220725025950/https://www.apple.com/uk/search" data-analytics-title="search" data-analytics-intrapage-link aria-label="Search apple.com"></a> </li> <li class="ac-gn-item ac-gn-bag" id="ac-gn-bag"> <div class="ac-gn-bag-wrapper"> <a class="ac-gn-link ac-gn-link-bag " href="/web/20220725025950/https://www.apple.com/uk/shop/bag" data-analytics-title="bag" data-analytics-click="bag" aria-label="Shopping Bag" data-string-badge="Shopping Bag with item count : {%BAGITEMCOUNT%}"> <span class="ac-gn-link-text">Shopping Bag</span> </a> <span class="ac-gn-bag-badge" aria-hidden="true" data-analytics-title="bag" data-analytics-click="bag"> <span class="ac-gn-bag-badge-separator"></span> <span class="ac-gn-bag-badge-number"></span> <span class="ac-gn-bag-badge-unit">+</span> </span> </div> <span class="ac-gn-bagview-caret ac-gn-bagview-caret-large"></span> </li> </ul> <aside id="ac-gn-searchview" class="ac-gn-searchview" role="search" data-analytics-region="search"> <div class="ac-gn-searchview-content"> <div class="ac-gn-searchview-bar"> <div class="ac-gn-searchview-bar-wrapper"> <form id="ac-gn-searchform" class="ac-gn-searchform" action="/web/20220725025950/https://www.apple.com/uk/search" method="get"> <div class="ac-gn-searchform-wrapper"> <input id="ac-gn-searchform-input" class="ac-gn-searchform-input" type="text" aria-label="Search apple.com" placeholder="Search apple.com" autocorrect="off" autocapitalize="off" autocomplete="off" spellcheck="false" role="combobox" aria-autocomplete="list" aria-expanded="true" aria-owns="quicklinks suggestions"/> <input id="ac-gn-searchform-src" type="hidden" name="src" value="globalnav"/> <button id="ac-gn-searchform-submit" class="ac-gn-searchform-submit" type="submit" disabled aria-label="Submit Search"> </button> <button id="ac-gn-searchform-reset" class="ac-gn-searchform-reset" type="reset" disabled aria-label="Clear Search"> <span class="ac-gn-searchform-reset-background"></span> </button> </div> </form> <button id="ac-gn-searchview-close-small" class="ac-gn-searchview-close ac-gn-searchview-close-small" aria-label="Cancel Search"> <span class="ac-gn-searchview-close-cancel" aria-hidden="true"> Cancel </span> </button> </div> </div> <aside id="ac-gn-searchresults" class="ac-gn-searchresults" data-string-quicklinks="Quick Links" data-string-suggestions="Suggested Searches" data-string-noresults></aside> </div> <button id="ac-gn-searchview-close" class="ac-gn-searchview-close" aria-label="Cancel Search"> <span class="ac-gn-searchview-close-wrapper"> <span class="ac-gn-searchview-close-left"></span> <span class="ac-gn-searchview-close-right"></span> </span> </button> </aside> <aside class="ac-gn-bagview" data-analytics-region="bag"> <div class="ac-gn-bagview-scrim"> <span class="ac-gn-bagview-caret ac-gn-bagview-caret-small"></span> </div> <div class="ac-gn-bagview-content" id="ac-gn-bagview-content"> </div> </aside> </div> </nav> <div class="ac-gn-blur"></div> <div id="ac-gn-curtain" class="ac-gn-curtain"></div> <div id="ac-gn-placeholder" class="ac-nav-placeholder"></div> <div class="localnav-wrapper gh-show-below"> <div class="localnav-expandable"> <div class="localnav"> <div class="localnav-header" data-autom="localnavHeader"> <span class="localnav-title"><a href="/web/20220725025950/https://www.apple.com/uk/shop/help" data-feature-name="local nav" data-display-name="Shopping Help" class="localnav-title">Shopping Help</a></span> </div> <input type="checkbox" id="localnav-disclosure" class="localnav-disclosure a11y"> <div class="localnav-persistent"> <label for="localnav-disclosure" class="localnav-head-disclosure" role="presentation"> <span class="localnav-disclosure-button hide-outline" role="button" tabindex="0" aria-controls="localnav-tray" aria-haspopup="true"> <span class="disclosure-text">View all topics</span> <span class="localnav-chevron" aria-hidden="true"></span> </span> </label> </div> <div class="localnav-tray-wrapper" aria-hidden="true" id="localnav-tray"> <div class="localnav-tray"> <div class="as-localnav-browseall as-localnav-tray-content row" id="as-localnav-tray-content"> <ul class="localnav-links as-localnav-browsealllist as-localnav-categorylist as-localnav-display4rows"> <li class="column as-localnav-item-0 as-localnav-browsealllistitem"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/shipping_delivery" data-feature-name="local nav" data-display-name="Delivery & Pickup" class="localnav-link">Delivery & Pickup</a> </li> <li class="column as-localnav-item-1 as-localnav-browsealllistitem"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/your_account" data-feature-name="local nav" data-display-name="Your Account & Apple ID" class="localnav-link">Your Account & Apple ID</a> </li> <li class="column as-localnav-item-2 as-localnav-browsealllistitem"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/orderstatus" data-feature-name="local nav" data-display-name="Order Status" class="localnav-link">Order Status</a> </li> <li class="column as-localnav-item-3 as-localnav-browsealllistitem"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/payments" data-feature-name="local nav" data-display-name="Payment & VAT" class="localnav-link">Payment & VAT</a> </li> <li class="column as-localnav-item-4 as-localnav-browsealllistitem"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/returns_refund" data-feature-name="local nav" data-display-name="Returns & Refund" class="localnav-link">Returns & Refund</a> </li> <li class="column as-localnav-item-5 as-localnav-browsealllistitem"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/viewing_changing_orders" data-feature-name="local nav" data-display-name="Manage your order" class="localnav-link">Manage your order</a> </li> <li class="column as-localnav-item-6 as-localnav-browsealllistitem"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/iphone" data-feature-name="local nav" data-display-name="iPhone & Support" class="localnav-link">iPhone & Support</a> </li> <li class="column as-localnav-item-7 as-localnav-browsealllistitem"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/shopping_experience" data-feature-name="local nav" data-display-name="Shopping Experience" class="localnav-link">Shopping Experience</a> </li> <li class="column as-localnav-item-8 as-localnav-browsealllistitem"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/print_products" data-feature-name="local nav" data-display-name="Apple Print Products" class="localnav-link">Apple Print Products</a> </li> <li class="column as-localnav-item-9 as-localnav-browsealllistitem"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/downloads" data-feature-name="local nav" data-display-name="Software Downloads" class="localnav-link">Software Downloads</a> </li> <li class="column as-localnav-item-10 as-localnav-browsealllistitem"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/questions_and_answers" data-feature-name="local nav" data-display-name="Questions & Answers" class="localnav-link">Questions & Answers</a> </li> <li class="column as-localnav-item-11 as-localnav-browsealllistitem"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/gifting" data-feature-name="local nav" data-display-name="Gifting" class="localnav-link">Gifting</a> </li> <li class="column as-localnav-item-12 as-localnav-browsealllistitem"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/communication" data-feature-name="local nav" data-display-name="We keep you informed" class="localnav-link">We keep you informed</a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="as-localnav-placeholder"></div> <div class="as-localnav-curtain"></div> <script> document.addEventListener('DOMContentLoaded', function() { new as.LocalNav('body', { stickyClass: 'is-sticking', maxElement: '#ac-globalnav', exploreElement: '#localnav-disclosure' ,isSticky: true }); }); </script> <div role="main"> <div id="root"></div> <noscript> <div class="as-l-container"> <div class="rf-help-page"> <div class="rf-help-header row"> <div class="rf-help-leftheader column large-8 small-12"> <div> <h1 class="rf-help-headertitle"><span>How can we help?</span></h1> <p class="rf-help-headerdescription">We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, checking order status, returns, and more.</p> </div> </div> <div class="rf-help-rightheader column large-4 small-12"> <div class="rf-help-yourself"><h2 class="rf-help-yourselftitle">Help yourself.</h2> <p class="rf-help-yourselfdescription">Check order status, track or change your order, return items and more.</p> <a href="http://web.archive.org/web/20220725025950/https://secure.store.apple.com/uk/shop/order/list" data-slot-name="TopSection" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus" class="icon icon-chevronright rf-help-orderslink">Go to your order</a></div> </div> </div> <div class="rf-help-content"> <ol class="rf-help-categorylist row"> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> Delivery & Pickup </h2> <ul class="bullet-list"> <li>Dispatch and delivery times</li> <li>Delivery costs and methods</li> <li>Changes to your order</li> <li>Tracking your order</li> <li>Problems with your order</li> </ul> <div class="rf-help-learnmore"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/shipping_delivery" data-slot-name="MainSection" data-display-name="Learn more<span class="visuallyhidden">about shipping and delivery</span>" data-autom="learnMore_0" class="icon icon-after icon-chevronright">Learn more<span class="visuallyhidden">about shipping and delivery</span></a> </div> </div> </li> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> Your Account & Apple ID </h2> <ul class="bullet-list"> <li>What is an Apple ID</li> <li>Benefits of an Apple ID</li> <li>Modify your Apple ID Account</li> <li>Reset your Apple ID Password</li> </ul> <div class="rf-help-learnmore"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/your_account" data-slot-name="MainSection" data-display-name="Learn more<span class="visuallyhidden">about your account</span>" data-autom="learnMore_1" class="icon icon-after icon-chevronright">Learn more<span class="visuallyhidden">about your account</span></a> </div> </div> </li> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> Order Status </h2> <ul class="bullet-list"> <li>Your order has reached Apple</li> <li>The estimated delivery date</li> <li>Cancel and change your order</li> <li>Using Online Self Service</li> </ul> <div class="rf-help-learnmore"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/orderstatus" data-slot-name="MainSection" data-display-name="Learn More<span class="visuallyhidden">about your order status</span>" data-autom="learnMore_2" class="icon icon-after icon-chevronright">Learn More<span class="visuallyhidden">about your order status</span></a> </div> </div> </li> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> Payment & VAT </h2> <ul class="bullet-list"> <li>Paying with cards</li> <li>Apple Gift Card</li> <li>Apple Financial Services</li> <li>Reprinting your invoice</li> <li>Promotions, Rebates, and Coupons</li> </ul> <div class="rf-help-learnmore"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/payments" data-slot-name="MainSection" data-display-name="Learn more<span class="visuallyhidden">about payments</span>" data-autom="learnMore_3" class="icon icon-after icon-chevronright">Learn more<span class="visuallyhidden">about payments</span></a> </div> </div> </li> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> Returns & Refund </h2> <ul class="bullet-list"> <li>How to return an item</li> <li>Returns: Step-by-Step Guide</li> <li>Processing your refund</li> <li>Trouble with your new Apple Product</li> </ul> <div class="rf-help-learnmore"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/returns_refund" data-slot-name="MainSection" data-display-name="Learn more<span class="visuallyhidden">about refunds and returns</span>" data-autom="learnMore_4" class="icon icon-after icon-chevronright">Learn more<span class="visuallyhidden">about refunds and returns</span></a> </div> </div> </li> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> Manage your order </h2> <ul class="bullet-list"> <li>Reauthorise your card</li> <li>Cancel an item from your order</li> <li>Change your delivery or billing address</li> <li>Change iPod personalisation</li> <li>Initiate a return</li> </ul> <div class="rf-help-learnmore"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/viewing_changing_orders" data-slot-name="MainSection" data-display-name="Learn more<span class="visuallyhidden">about changing and viewing your orders</span>" data-autom="learnMore_5" class="icon icon-after icon-chevronright">Learn more<span class="visuallyhidden">about changing and viewing your orders</span></a> </div> </div> </li> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> iPhone & Support </h2> <ul class="bullet-list"> <li>iPhone Availability</li> <li>iPhone Features</li> <li>Online Support</li> </ul> <div class="rf-help-learnmore"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/iphone" data-slot-name="MainSection" data-display-name="Learn more<span class="visuallyhidden">about iPhones</span>" data-autom="learnMore_6" class="icon icon-after icon-chevronright">Learn more<span class="visuallyhidden">about iPhones</span></a> </div> </div> </li> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> Shopping Experience </h2> <ul class="bullet-list"> <li>Ratings & Reviews</li> <li>Security Policy</li> <li>Enabling Cookies</li> <li>Saving Items & Cards</li> <li>Where to buy</li> </ul> <div class="rf-help-learnmore"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/shopping_experience" data-slot-name="MainSection" data-display-name="Learn more<span class="visuallyhidden">about the shopping experience on Apple Online Store</span>" data-autom="learnMore_7" class="icon icon-after icon-chevronright">Learn more<span class="visuallyhidden">about the shopping experience on Apple Online Store</span></a> </div> </div> </li> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> Software Downloads </h2> <ul class="bullet-list"> <li>MPEG-2 Playback Component</li> <li>Your iWork Activation key</li> <li>AirPort Extreme 802.11n* Enabler</li> </ul> <div class="rf-help-learnmore"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/downloads" data-slot-name="MainSection" data-display-name="Learn more<span class="visuallyhidden">about downloadable software</span>" data-autom="learnMore_8" class="icon icon-after icon-chevronright">Learn more<span class="visuallyhidden">about downloadable software</span></a> </div> </div> </li> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> Gifting </h2> <ul class="bullet-list"> <li>Gift Messaging & Package</li> <li>Engrave your iPod </li> <li>Apple Gift Card</li> <li>Corporate Gifts</li> <li>Send gifts throughout Europe</li> </ul> <div class="rf-help-learnmore"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/gifting" data-slot-name="MainSection" data-display-name="Learn more<span class="visuallyhidden">about gifting</span>" data-autom="learnMore_9" class="icon icon-after icon-chevronright">Learn more<span class="visuallyhidden">about gifting</span></a> </div> </div> </li> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> We keep you informed </h2> <ul class="bullet-list"> <li>Order Acknowledgement</li> <li>Order Confirmation</li> <li>Shipping Notification</li> <li>Proactive Notifications</li> </ul> <div class="rf-help-learnmore"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help/communication" data-slot-name="MainSection" data-display-name="Learn More<span class="visuallyhidden">about how Apple keeps you informed</span>" data-autom="learnMore_10" class="icon icon-after icon-chevronright">Learn More<span class="visuallyhidden">about how Apple keeps you informed</span></a> </div> </div> </li> </ol> </div> </div> </div> </noscript> </div> <div class="as-footnotes " data-nosnippet> <div class="as-footnotes-content"> <div class="as-footnotes-sosumi"> <div class="footnotes" role="list" aria-label="footnotes"> </div> †† We use your location to show you delivery options faster. We found your location using your IP address or because you entered it during a previous visit to Apple. </div> </div> </div> <footer class="as-globalfooter no-js" id="apple-footer"> <div class="as-globalfooter-content"> <nav class="as-globalfooter-breadcrumbs" aria-label="Breadcrumbs" role="navigation"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/" data-feature-name="Breadcrumb" data-display-name="Apple" class="as-globalfooter-breadcrumbs-home" data-autom="footer"> <span class="as-globalfooter-breadcrumbs-home-icon" aria-hidden="true"></span> <span class="as-globalfooter-breadcrumbs-home-label">Apple</span> </a> <div class="as-globalfooter-breadcrumbs-path"> <ol class="as-globalfooter-breadcrumbs-list" typeof="BreadcrumbList"> <li class="as-globalfooter-breadcrumbs-item" property="itemListElement" typeof="ListItem"> <span property="item">Help</span> <meta property="position" content="1"/> </li> </ol> </div> </nav> <nav role="navigation" aria-label="More Apple Store Links" class="as-globalfooter-directory with-5-columns"> <div class="as-globalfooter-directory-column"> <input class="as-globalfooter-directory-column-section-state" type="checkbox" id="as-globalfooter-state-section-one"/> <div class="as-globalfooter-directory-column-section"> <label class="as-globalfooter-directory-column-section-label" for="as-globalfooter-state-section-one" data-asext-evar="eVar6" data-asext-feature="footer" data-asext-part="Shop and Learn" data-asext-action="expand" data-asext-action-toggle="collapse"> <h3 class="as-globalfooter-directory-column-section-title">Shop and Learn</h3> </label> <a href="#as-globalfooter-state-section-one" class="as-globalfooter-directory-column-section-anchor as-globalfooter-directory-column-section-anchor-open"><span class="as-globalfooter-directory-column-section-anchor-label">Open Menusection-one</span></a> <a href="#" class="as-globalfooter-direcotry-column-section-anchor as-globalfooter-directory-column-section-anchor-close"><span class="as-globalfooter-directory-column-section-anchor-label">Close Menusection-one</span></a> <ul class="as-globalfooter-directory-column-section-list"> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/mac/" data-slot-name="section1" data-feature-name="Footer Navigation" data-display-name="Mac" class="as-globalfooter-directory-column-section-link" data-autom="Mac-footer-link"> Mac </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/ipad/" data-slot-name="section1" data-feature-name="Footer Navigation" data-display-name="iPad" class="as-globalfooter-directory-column-section-link" data-autom="iPad-footer-link"> iPad </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/iphone/" data-slot-name="section1" data-feature-name="Footer Navigation" data-display-name="iPhone" class="as-globalfooter-directory-column-section-link" data-autom="iPhone-footer-link"> iPhone </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/watch/" data-slot-name="section1" data-feature-name="Footer Navigation" data-display-name="Watch" class="as-globalfooter-directory-column-section-link" data-autom="Watch-footer-link"> Watch </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/airpods/" data-slot-name="section1" data-feature-name="Footer Navigation" data-display-name="AirPods" class="as-globalfooter-directory-column-section-link" data-autom="AirPods-footer-link"> AirPods </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/tv/" data-slot-name="section1" data-feature-name="Footer Navigation" data-display-name="TV & Home" class="as-globalfooter-directory-column-section-link" data-autom="TV & Home-footer-link"> TV & Home </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/airtag/" data-slot-name="section1" data-feature-name="Footer Navigation" data-display-name="AirTag" class="as-globalfooter-directory-column-section-link" data-autom="AirTag-footer-link"> AirTag </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/accessories/all" data-slot-name="section1" data-feature-name="Footer Navigation" data-display-name="Accessories" class="as-globalfooter-directory-column-section-link" data-autom="Accessories-footer-link"> Accessories </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/gift-cards" data-slot-name="section1" data-feature-name="Footer Navigation" data-display-name="Gift Cards" class="as-globalfooter-directory-column-section-link" data-autom="Gift Cards-footer-link"> Gift Cards </a> </li> </ul> </div> </div> <div class="as-globalfooter-directory-column"> <input class="as-globalfooter-directory-column-section-state" type="checkbox" id="as-globalfooter-state-section-two-0"/> <div class="as-globalfooter-directory-column-section"> <label class="as-globalfooter-directory-column-section-label" for="as-globalfooter-state-section-two-0" data-asext-evar="eVar6" data-asext-feature="footer" data-asext-part="Services" data-asext-action="expand" data-asext-action-toggle="collapse"> <h3 class="as-globalfooter-directory-column-section-title">Services</h3> </label> <a href="#as-globalfooter-state-section-two-0" class="as-globalfooter-directory-column-section-anchor as-globalfooter-directory-column-section-anchor-open"><span class="as-globalfooter-directory-column-section-anchor-label">Open Menusection-two-0</span></a> <a href="#" class="as-globalfooter-direcotry-column-section-anchor as-globalfooter-directory-column-section-anchor-close"><span class="as-globalfooter-directory-column-section-anchor-label">Close Menusection-two-0</span></a> <ul class="as-globalfooter-directory-column-section-list"> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/apple-music/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple Music" class="as-globalfooter-directory-column-section-link" data-autom="Apple Music-footer-link"> Apple Music </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/apple-tv-plus/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple TV+" class="as-globalfooter-directory-column-section-link" data-autom="Apple TV+-footer-link"> Apple TV+ </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/apple-fitness-plus/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple Fitness+" class="as-globalfooter-directory-column-section-link" data-autom="Apple Fitness+-footer-link"> Apple Fitness+ </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/apple-news/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple News+ " class="as-globalfooter-directory-column-section-link" data-autom="Apple News+ -footer-link"> Apple News+ </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/apple-arcade/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple Arcade" class="as-globalfooter-directory-column-section-link" data-autom="Apple Arcade-footer-link"> Apple Arcade </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/icloud/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="iCloud+" class="as-globalfooter-directory-column-section-link" data-autom="iCloud+-footer-link"> iCloud+ </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/apple-one/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple One" class="as-globalfooter-directory-column-section-link" data-autom="Apple One-footer-link"> Apple One </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/apple-pay/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple Pay" class="as-globalfooter-directory-column-section-link" data-autom="Apple Pay-footer-link"> Apple Pay </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/apple-books/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple Books" class="as-globalfooter-directory-column-section-link" data-autom="Apple Books-footer-link"> Apple Books </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/apple-podcasts/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple Podcasts" class="as-globalfooter-directory-column-section-link" data-autom="Apple Podcasts-footer-link"> Apple Podcasts </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/app-store/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="App Store" class="as-globalfooter-directory-column-section-link" data-autom="App Store-footer-link"> App Store </a> </li> </ul> </div> <input class="as-globalfooter-directory-column-section-state" type="checkbox" id="as-globalfooter-state-section-two-1"/> <div class="as-globalfooter-directory-column-section"> <label class="as-globalfooter-directory-column-section-label" for="as-globalfooter-state-section-two-1" data-asext-evar="eVar6" data-asext-feature="footer" data-asext-part="Account" data-asext-action="expand" data-asext-action-toggle="collapse"> <h3 class="as-globalfooter-directory-column-section-title">Account</h3> </label> <a href="#as-globalfooter-state-section-two-1" class="as-globalfooter-directory-column-section-anchor as-globalfooter-directory-column-section-anchor-open"><span class="as-globalfooter-directory-column-section-anchor-label">Open Menusection-two-1</span></a> <a href="#" class="as-globalfooter-direcotry-column-section-anchor as-globalfooter-directory-column-section-anchor-close"><span class="as-globalfooter-directory-column-section-anchor-label">Close Menusection-two-1</span></a> <ul class="as-globalfooter-directory-column-section-list"> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://appleid.apple.com/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Manage Your Apple ID" class="as-globalfooter-directory-column-section-link" data-autom="Manage Your Apple ID-footer-link"> Manage Your Apple ID </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://secure.store.apple.com/uk/shop/account/home" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple Store Account" class="as-globalfooter-directory-column-section-link" data-autom="Apple Store Account-footer-link"> Apple Store Account </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.icloud.com/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="iCloud.com" class="as-globalfooter-directory-column-section-link" data-autom="iCloud.com-footer-link"> iCloud.com </a> </li> </ul> </div> </div> <div class="as-globalfooter-directory-column"> <input class="as-globalfooter-directory-column-section-state" type="checkbox" id="as-globalfooter-state-section-three"/> <div class="as-globalfooter-directory-column-section"> <label class="as-globalfooter-directory-column-section-label" for="as-globalfooter-state-section-three" data-asext-evar="eVar6" data-asext-feature="footer" data-asext-part="Apple Store" data-asext-action="expand" data-asext-action-toggle="collapse"> <h3 class="as-globalfooter-directory-column-section-title">Apple Store</h3> </label> <a href="#as-globalfooter-state-section-three" class="as-globalfooter-directory-column-section-anchor as-globalfooter-directory-column-section-anchor-open"><span class="as-globalfooter-directory-column-section-anchor-label">Open Menusection-three</span></a> <a href="#" class="as-globalfooter-direcotry-column-section-anchor as-globalfooter-directory-column-section-anchor-close"><span class="as-globalfooter-directory-column-section-anchor-label">Close Menusection-three</span></a> <ul class="as-globalfooter-directory-column-section-list"> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/retail/" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Find a Store" class="as-globalfooter-directory-column-section-link" data-autom="Find a Store-footer-link"> Find a Store </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/retail/geniusbar/" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Genius Bar" class="as-globalfooter-directory-column-section-link" data-autom="Genius Bar-footer-link"> Genius Bar </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/retail/learn/" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Today at Apple" class="as-globalfooter-directory-column-section-link" data-autom="Today at Apple-footer-link"> Today at Apple </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/today/camp/" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Apple Summer Camp" class="as-globalfooter-directory-column-section-link" data-autom="Apple Summer Camp-footer-link"> Apple Summer Camp </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://itunes.apple.com/gb/app/apple-store/id375380948?mt=8" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Apple Store App" class="as-globalfooter-directory-column-section-link" data-autom="Apple Store App-footer-link"> Apple Store App </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/refurbished" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Refurbished and Clearance" class="as-globalfooter-directory-column-section-link" data-autom="Refurbished and Clearance-footer-link"> Refurbished and Clearance </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/browse/finance/PaypalFinancingLandingPage" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Financing" class="as-globalfooter-directory-column-section-link" data-autom="Financing-footer-link"> Financing </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/trade-in" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Apple Trade In" class="as-globalfooter-directory-column-section-link" data-autom="Apple Trade In-footer-link"> Apple Trade In </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://secure.store.apple.com/uk/shop/order/list" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Order Status" class="as-globalfooter-directory-column-section-link" data-autom="Order Status-footer-link"> Order Status </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/help" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Shopping Help" class="as-globalfooter-directory-column-section-link" data-autom="Shopping Help-footer-link"> Shopping Help </a> </li> </ul> </div> </div> <div class="as-globalfooter-directory-column"> <input class="as-globalfooter-directory-column-section-state" type="checkbox" id="as-globalfooter-state-section-four-0"/> <div class="as-globalfooter-directory-column-section"> <label class="as-globalfooter-directory-column-section-label" for="as-globalfooter-state-section-four-0" data-asext-evar="eVar6" data-asext-feature="footer" data-asext-part="For Business" data-asext-action="expand" data-asext-action-toggle="collapse"> <h3 class="as-globalfooter-directory-column-section-title">For Business</h3> </label> <a href="#as-globalfooter-state-section-four-0" class="as-globalfooter-directory-column-section-anchor as-globalfooter-directory-column-section-anchor-open"><span class="as-globalfooter-directory-column-section-anchor-label">Open Menusection-four-0</span></a> <a href="#" class="as-globalfooter-direcotry-column-section-anchor as-globalfooter-directory-column-section-anchor-close"><span class="as-globalfooter-directory-column-section-anchor-label">Close Menusection-four-0</span></a> <ul class="as-globalfooter-directory-column-section-list"> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/business/" data-slot-name="section4" data-feature-name="Footer Navigation" data-display-name="Apple and Business" class="as-globalfooter-directory-column-section-link" data-autom="Apple and Business-footer-link"> Apple and Business </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/retail/business/" data-slot-name="section4" data-feature-name="Footer Navigation" data-display-name="Shop for Business" class="as-globalfooter-directory-column-section-link" data-autom="Shop for Business-footer-link"> Shop for Business </a> </li> </ul> </div> <input class="as-globalfooter-directory-column-section-state" type="checkbox" id="as-globalfooter-state-section-four-1"/> <div class="as-globalfooter-directory-column-section"> <label class="as-globalfooter-directory-column-section-label" for="as-globalfooter-state-section-four-1" data-asext-evar="eVar6" data-asext-feature="footer" data-asext-part="For Education" data-asext-action="expand" data-asext-action-toggle="collapse"> <h3 class="as-globalfooter-directory-column-section-title">For Education</h3> </label> <a href="#as-globalfooter-state-section-four-1" class="as-globalfooter-directory-column-section-anchor as-globalfooter-directory-column-section-anchor-open"><span class="as-globalfooter-directory-column-section-anchor-label">Open Menusection-four-1</span></a> <a href="#" class="as-globalfooter-direcotry-column-section-anchor as-globalfooter-directory-column-section-anchor-close"><span class="as-globalfooter-directory-column-section-anchor-label">Close Menusection-four-1</span></a> <ul class="as-globalfooter-directory-column-section-list"> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/education/" data-slot-name="section4" data-feature-name="Footer Navigation" data-display-name="Apple and Education" class="as-globalfooter-directory-column-section-link" data-autom="Apple and Education-footer-link"> Apple and Education </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="/web/20220725025950/https://www.apple.com/uk/shop/education-pricing" data-slot-name="section4" data-feature-name="Footer Navigation" data-display-name="Shop for University" class="as-globalfooter-directory-column-section-link" data-autom="Shop for University-footer-link"> Shop for University </a> </li> </ul> </div> <input class="as-globalfooter-directory-column-section-state" type="checkbox" id="as-globalfooter-state-section-four-2"/> <div class="as-globalfooter-directory-column-section"> <label class="as-globalfooter-directory-column-section-label" for="as-globalfooter-state-section-four-2" data-asext-evar="eVar6" data-asext-feature="footer" data-asext-part="For Healthcare" data-asext-action="expand" data-asext-action-toggle="collapse"> <h3 class="as-globalfooter-directory-column-section-title">For Healthcare</h3> </label> <a href="#as-globalfooter-state-section-four-2" class="as-globalfooter-directory-column-section-anchor as-globalfooter-directory-column-section-anchor-open"><span class="as-globalfooter-directory-column-section-anchor-label">Open Menusection-four-2</span></a> <a href="#" class="as-globalfooter-direcotry-column-section-anchor as-globalfooter-directory-column-section-anchor-close"><span class="as-globalfooter-directory-column-section-anchor-label">Close Menusection-four-2</span></a> <ul class="as-globalfooter-directory-column-section-list"> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/healthcare/" data-slot-name="section4" data-feature-name="Footer Navigation" data-display-name="Apple in Healthcare" class="as-globalfooter-directory-column-section-link" data-autom="Apple in Healthcare-footer-link"> Apple in Healthcare </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/healthcare/apple-watch/" data-slot-name="section4" data-feature-name="Footer Navigation" data-display-name="Health on Apple Watch" class="as-globalfooter-directory-column-section-link" data-autom="Health on Apple Watch-footer-link"> Health on Apple Watch </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/healthcare/health-records/" data-slot-name="section4" data-feature-name="Footer Navigation" data-display-name="Health Records on iPhone" class="as-globalfooter-directory-column-section-link" data-autom="Health Records on iPhone-footer-link"> Health Records on iPhone </a> </li> </ul> </div> </div> <div class="as-globalfooter-directory-column"> <input class="as-globalfooter-directory-column-section-state" type="checkbox" id="as-globalfooter-state-section-five-0"/> <div class="as-globalfooter-directory-column-section"> <label class="as-globalfooter-directory-column-section-label" for="as-globalfooter-state-section-five-0" data-asext-evar="eVar6" data-asext-feature="footer" data-asext-part="Apple Values" data-asext-action="expand" data-asext-action-toggle="collapse"> <h3 class="as-globalfooter-directory-column-section-title">Apple Values</h3> </label> <a href="#as-globalfooter-state-section-five-0" class="as-globalfooter-directory-column-section-anchor as-globalfooter-directory-column-section-anchor-open"><span class="as-globalfooter-directory-column-section-anchor-label">Open Menusection-five-0</span></a> <a href="#" class="as-globalfooter-direcotry-column-section-anchor as-globalfooter-directory-column-section-anchor-close"><span class="as-globalfooter-directory-column-section-anchor-label">Close Menusection-five-0</span></a> <ul class="as-globalfooter-directory-column-section-list"> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/accessibility/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Accessibility" class="as-globalfooter-directory-column-section-link" data-autom="Accessibility-footer-link"> Accessibility </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/environment/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Environment" class="as-globalfooter-directory-column-section-link" data-autom="Environment-footer-link"> Environment </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/privacy/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Privacy" class="as-globalfooter-directory-column-section-link" data-autom="Privacy-footer-link"> Privacy </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/supplier-responsibility/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Supplier Responsibility" class="as-globalfooter-directory-column-section-link" data-autom="Supplier Responsibility-footer-link"> Supplier Responsibility </a> </li> </ul> </div> <input class="as-globalfooter-directory-column-section-state" type="checkbox" id="as-globalfooter-state-section-five-1"/> <div class="as-globalfooter-directory-column-section"> <label class="as-globalfooter-directory-column-section-label" for="as-globalfooter-state-section-five-1" data-asext-evar="eVar6" data-asext-feature="footer" data-asext-part="About Apple" data-asext-action="expand" data-asext-action-toggle="collapse"> <h3 class="as-globalfooter-directory-column-section-title">About Apple</h3> </label> <a href="#as-globalfooter-state-section-five-1" class="as-globalfooter-directory-column-section-anchor as-globalfooter-directory-column-section-anchor-open"><span class="as-globalfooter-directory-column-section-anchor-label">Open Menusection-five-1</span></a> <a href="#" class="as-globalfooter-direcotry-column-section-anchor as-globalfooter-directory-column-section-anchor-close"><span class="as-globalfooter-directory-column-section-anchor-label">Close Menusection-five-1</span></a> <ul class="as-globalfooter-directory-column-section-list"> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/newsroom/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Newsroom" class="as-globalfooter-directory-column-section-link" data-autom="Newsroom-footer-link"> Newsroom </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/leadership/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Apple Leadership" class="as-globalfooter-directory-column-section-link" data-autom="Apple Leadership-footer-link"> Apple Leadership </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/jobs/uk/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Career Opportunities" class="as-globalfooter-directory-column-section-link" data-autom="Career Opportunities-footer-link"> Career Opportunities </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/legal/warranty/statutoryrights.html" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Warranty" class="as-globalfooter-directory-column-section-link" data-autom="Warranty-footer-link"> Warranty </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://investor.apple.com/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Investors" class="as-globalfooter-directory-column-section-link" data-autom="Investors-footer-link"> Investors </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/compliance" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Ethics & Compliance" class="as-globalfooter-directory-column-section-link" data-autom="Ethics & Compliance-footer-link"> Ethics & Compliance </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/apple-events/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Events" class="as-globalfooter-directory-column-section-link" data-autom="Events-footer-link"> Events </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/job-creation/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="European Job Creation" class="as-globalfooter-directory-column-section-link" data-autom="European Job Creation-footer-link"> European Job Creation </a> </li> <li class="as-globalfooter-directory-column-section-item"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/contact/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Contact Apple" class="as-globalfooter-directory-column-section-link" data-autom="Contact Apple-footer-link"> Contact Apple </a> </li> </ul> </div> </div> </nav> <section class="as-globalfooter-mini" data-nosnippet> <div class="as-globalfooter-mini-shop"> <p></p> <br/> <p>More ways to shop: <span class="nowrap"><a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/retail" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Find an Apple Store">Find an Apple Store</a></span> or <a href="http://web.archive.org/web/20220725025950/https://locate.apple.com/gb/en" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="other retailer">other retailer</a> near you. Or <span class="nowrap">call <span>0800 048 0408</span></span>.</p> </div> <div class="as-globalfooter-mini-locale"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/choose-your-country" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Country Selector" class="as-globalfooter-mini-locale-link" data-autom="footer"> UK </a> </div> <div class="as-globalfooter-mini-legal"> <div class="as-globalfooter-mini-legal-copyright"> Copyright © 2022 Apple Inc. All rights reserved. </div> <div class="as-globalfooter-mini-legal-links"> <a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/privacy/privacy-policy" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Privacy Policy" class="as-globalfooter-mini-legal-link" data-autom="footer">Privacy Policy</a><a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/privacy/use-of-cookies" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Use of Cookies" class="as-globalfooter-mini-legal-link" data-autom="footer">Use of Cookies</a><a href="http://web.archive.org/web/20220725025950/https://apple.com/legal/internet-services/terms/site.html" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Terms of Use" class="as-globalfooter-mini-legal-link" data-autom="footer">Terms of Use</a><a href="/web/20220725025950/https://www.apple.com/uk/shop/open/salespolicies" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Sales and Refunds" class="as-globalfooter-mini-legal-link" target="new" data-autom="footer">Sales and Refunds</a><a href="http://web.archive.org/web/20220725025950/https://www.apple.com/uk/legal" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Legal" class="as-globalfooter-mini-legal-link" data-autom="footer">Legal</a><a href="/web/20220725025950/https://www.apple.com/uk/shop/browse/sitemap" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Sitemap" class="as-globalfooter-mini-legal-link" data-autom="footer">Site Map</a> </div> </div> </section> </div> </footer> </div> <script> window.pageLevelData = window.pageLevelData || {}; window.pageLevelData.helpData = {"sectionTitle":"Choose a topic:","tiles":{"topics":{"items":[{"index":0,"value":{"link":{"url":"/uk/shop/help/shipping_delivery","text":"Learn more<span class=\"visuallyhidden\">about shipping and delivery</span>","dataVar":{},"omnitureData":{"slotName":"MainSection","linkText":"Learn more<span class=\"visuallyhidden\">about shipping and delivery</span>","commitCodeId":0},"newTab":false,"link":"/uk/shop/help/shipping_delivery"},"header":"Delivery & Pickup","description":"<ul class=\"bullet-list\">\n\t<li>Dispatch and delivery times</li>\n\t<li>Delivery costs and methods</li>\n\t<li>Changes to your order</li>\n\t<li>Tracking your order</li>\n\t<li>Problems with your order</li>\n</ul>","id":null},"last":false,"position":1,"first":true,"even":true},{"index":1,"value":{"link":{"url":"/uk/shop/help/your_account","text":"Learn more<span class=\"visuallyhidden\">about your account</span>","dataVar":{},"omnitureData":{"slotName":"MainSection","linkText":"Learn more<span class=\"visuallyhidden\">about your account</span>","commitCodeId":0},"newTab":false,"link":"/uk/shop/help/your_account"},"header":"Your Account & Apple ID","description":"<ul class=\"bullet-list\">\n<li>What is an Apple ID</li>\n<li>Benefits of an Apple ID</li>\n<li>Modify your Apple ID Account</li>\n<li>Reset your Apple ID Password</li>\n</ul>","id":null},"last":false,"position":2,"first":false,"even":false},{"index":2,"value":{"link":{"url":"/uk/shop/help/orderstatus","text":"Learn More<span class=\"visuallyhidden\">about your order status</span>","dataVar":{},"omnitureData":{"slotName":"MainSection","linkText":"Learn More<span class=\"visuallyhidden\">about your order status</span>","commitCodeId":0},"newTab":false,"link":"/uk/shop/help/orderstatus"},"header":"Order Status","description":"<ul class=\"bullet-list\">\n<li>Your order has reached Apple</li>\n<li>The estimated delivery date</li>\n<li>Cancel and change your order</li>\n<li>Using Online Self Service</li>\n</ul>","id":null},"last":false,"position":3,"first":false,"even":true},{"index":3,"value":{"link":{"url":"/uk/shop/help/payments","text":"Learn more<span class=\"visuallyhidden\">about payments</span>","dataVar":{},"omnitureData":{"slotName":"MainSection","linkText":"Learn more<span class=\"visuallyhidden\">about payments</span>","commitCodeId":0},"newTab":false,"link":"/uk/shop/help/payments"},"header":"Payment & VAT","description":"<ul class=\"bullet-list\">\n\t\t<li>Paying with cards</li>\n <li>Apple Gift Card</li>\n\t\t<li>Apple Financial Services</li>\n\t\t<li>Reprinting your invoice</li>\n\t\t<li>Promotions, Rebates, and Coupons</li>\n</ul>","id":null},"last":false,"position":4,"first":false,"even":false},{"index":4,"value":{"link":{"url":"/uk/shop/help/returns_refund","text":"Learn more<span class=\"visuallyhidden\">about refunds and returns</span>","dataVar":{},"omnitureData":{"slotName":"MainSection","linkText":"Learn more<span class=\"visuallyhidden\">about refunds and returns</span>","commitCodeId":0},"newTab":false,"link":"/uk/shop/help/returns_refund"},"header":"Returns & Refund","description":"<ul class=\"bullet-list\">\n<li>How to return an item</li>\n<li>Returns: Step-by-Step Guide</li>\n<li>Processing your refund</li>\n<li>Trouble with your new Apple Product</li>\n</ul>","id":null},"last":false,"position":5,"first":false,"even":true},{"index":5,"value":{"link":{"url":"/uk/shop/help/viewing_changing_orders","text":"Learn more<span class=\"visuallyhidden\">about changing and viewing your orders</span>","dataVar":{},"omnitureData":{"slotName":"MainSection","linkText":"Learn more<span class=\"visuallyhidden\">about changing and viewing your orders</span>","commitCodeId":0},"newTab":false,"link":"/uk/shop/help/viewing_changing_orders"},"header":"Manage your order","description":"<ul class=\"bullet-list\">\n <li>Reauthorise your card</li>\n <li>Cancel an item from your order</li>\n <li>Change your delivery or billing address</li>\n <li>Change iPod personalisation</li>\n <li>Initiate a return</li>\n</ul>","id":null},"last":false,"position":6,"first":false,"even":false},{"index":6,"value":{"link":{"url":"/uk/shop/help/iphone","text":"Learn more<span class=\"visuallyhidden\">about iPhones</span>","dataVar":{},"omnitureData":{"slotName":"MainSection","linkText":"Learn more<span class=\"visuallyhidden\">about iPhones</span>","commitCodeId":0},"newTab":false,"link":"/uk/shop/help/iphone"},"header":"iPhone & Support","description":"<ul class=\"bullet-list\">\n<li>iPhone Availability</li>\n<li>iPhone Features</li>\n<li>Online Support</li>\n</ul>","id":null},"last":false,"position":7,"first":false,"even":true},{"index":7,"value":{"link":{"url":"/uk/shop/help/shopping_experience","text":"Learn more<span class=\"visuallyhidden\">about the shopping experience on Apple Online Store</span>","dataVar":{},"omnitureData":{"slotName":"MainSection","linkText":"Learn more<span class=\"visuallyhidden\">about the shopping experience on Apple Online Store</span>","commitCodeId":0},"newTab":false,"link":"/uk/shop/help/shopping_experience"},"header":"Shopping Experience","description":"<ul class=\"bullet-list\">\n\t\t<li>Ratings & Reviews</li>\n\t\t<li>Security Policy</li>\n\t\t<li>Enabling Cookies</li>\n\t\t<li>Saving Items & Cards</li>\n\t\t<li>Where to buy</li>\n</ul>","id":null},"last":false,"position":8,"first":false,"even":false},{"index":8,"value":{"link":{"url":"/uk/shop/help/downloads","text":"Learn more<span class=\"visuallyhidden\">about downloadable software</span>","dataVar":{},"omnitureData":{"slotName":"MainSection","linkText":"Learn more<span class=\"visuallyhidden\">about downloadable software</span>","commitCodeId":0},"newTab":false,"link":"/uk/shop/help/downloads"},"header":"Software Downloads","description":"<ul class=\"bullet-list\">\n<li>MPEG-2 Playback Component</li>\n<li>Your iWork Activation key</li>\n<li>AirPort Extreme 802.11n* Enabler</li>\n</ul>","id":null},"last":false,"position":9,"first":false,"even":true},{"index":9,"value":{"link":{"url":"/uk/shop/help/gifting","text":"Learn more<span class=\"visuallyhidden\">about gifting</span>","dataVar":{},"omnitureData":{"slotName":"MainSection","linkText":"Learn more<span class=\"visuallyhidden\">about gifting</span>","commitCodeId":0},"newTab":false,"link":"/uk/shop/help/gifting"},"header":"Gifting","description":"<ul class=\"bullet-list\">\n<li>Gift Messaging & Package</li>\n<li>Engrave your iPod </li>\n<li>Apple Gift Card</li>\n<li>Corporate Gifts</li>\n<li>Send gifts throughout Europe</li>\n</ul>","id":null},"last":false,"position":10,"first":false,"even":false},{"index":10,"value":{"link":{"url":"/uk/shop/help/communication","text":"Learn More<span class=\"visuallyhidden\">about how Apple keeps you informed</span>","dataVar":{},"omnitureData":{"slotName":"MainSection","linkText":"Learn More<span class=\"visuallyhidden\">about how Apple keeps you informed</span>","commitCodeId":0},"newTab":false,"link":"/uk/shop/help/communication"},"header":"We keep you informed","description":"<ul class=\"bullet-list\">\n<li>Order Acknowledgement</li>\n<li>Order Confirmation</li>\n<li>Shipping Notification</li>\n<li>Proactive Notifications</li>\t\t\n</ul>","id":null},"last":true,"position":11,"first":false,"even":true}],"size":11}}}; window.pageLevelData.helpTopSection = {"helpTopLeftSection":"<div>\n <h1 class=\"rf-help-headertitle\"><span>How can we help?</span></h1>\n\t\t<p class=\"rf-help-headerdescription\">We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, checking order status, returns, and more.</p>\n</div>","helpTopRightSection":"<div class=\"rf-help-yourself\"><h2 class=\"rf-help-yourselftitle\">Help yourself.</h2> <p class=\"rf-help-yourselfdescription\">Check order status, track or change your order, return items and more.</p> <a href=\"https://secure.store.apple.com/uk/shop/order/list\" data-slot-name=\"TopSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: OrderStatus\" class=\"icon icon-chevronright rf-help-orderslink\">Go to your order</a></div>"}; window.pageLevelData.eolOverlay = "<div class=\"redirect-notification\">\n <h2 class=\"redirect-notification-header\"><span>Looking for something?</span></h2>\n <div class=\"redirect-notification-body\"><span><p>We thought so. The page you’re looking for, however, is no longer available at apple.com. </p><p>We do have some similar information to share with you.</p></span></div>\n <button type=\"button\" class=\"redirect-notification-button button rect cancel\">\n <span><span>OK</span></span>\n </button>\n</div>"; </script> <div id="help-info-overlay" hidden> </div> <script>dciddstr = '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';</script> </body> </html> <!-- FILE ARCHIVED ON 02:59:50 Jul 25, 2022 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 22:52:14 Dec 13, 2024. JAVASCRIPT APPENDED BY WAYBACK MACHINE, COPYRIGHT INTERNET ARCHIVE. ALL OTHER CONTENT MAY ALSO BE PROTECTED BY COPYRIGHT (17 U.S.C. SECTION 108(a)(3)). --> <!-- playback timings (ms): captures_list: 0.528 exclusion.robots: 0.024 exclusion.robots.policy: 0.016 esindex: 0.01 cdx.remote: 59.087 LoadShardBlock: 306.844 (3) PetaboxLoader3.datanode: 100.454 (4) PetaboxLoader3.resolve: 307.307 (2) load_resource: 107.101 -->