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FAQ (Frequently Asked Questions) :: WinSCP

<!DOCTYPE html> <html lang="en"> <head> <title>FAQ (Frequently Asked Questions) :: WinSCP</title> <meta charset="utf-8" /> <meta name="viewport" content="width=device-width, initial-scale=1" /> <link rel="stylesheet" href="https://winscp-static-746341.c.cdn77.org/assets/css/bootstrap-modified.css?v=101" /> <link rel="stylesheet" href="https://winscp-static-746341.c.cdn77.org/assets/js/slick/slick.css?v=101" /> <link rel="stylesheet" href="https://winscp-static-746341.c.cdn77.org/assets/css/styles-all.css?v=101" /> <link rel="schema.DCTERMS" href="http://purl.org/dc/terms/" /> <meta name="robots" content="index,follow" /> <meta name="DCTERMS.modified" content="2023-12-14T15:01:41+0000" /> <meta name="generator" content="DokuWiki" /> <link rel="start" href="/eng/docs/" /> <link rel="canonical" href="https://winscp.net/eng/docs/faq" /> <meta name="keywords" content="file manager,sftp client,scp client,ftp client,windows,secure file transfer,ftp,freeware" /> <meta name="description" 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<h1>FAQ (Frequently Asked Questions)</h1> <div class="secedit"><form class="button" method="post" action="/eng/docs/faq"><input type="hidden" name="do" value="edit" /><input type="hidden" name="rev" value="" /><input type="submit" value="Edit this page" class="button" title="Edit this page (Alt+Shift+E)" accesskey="e" /></form></div> </header> <ul class="list-unstyled toc"> <li><a href="#using">Using WinSCP</a></li> <li><a href="#connecting">Connecting to the Server</a></li> <li><a href="#transferring">Transferring Files</a></li> <li><a href="#configuring_session">Configuring the Session</a></li> <li><a href="#scripting">Scripting/Automation</a></li> <li><a href="#synchronization">Synchronization</a></li> <li><a href="#ios">Working with iPhone, iPod Touch or iPad</a></li> <li><a href="#misc">Miscellaneous</a></li> </ul> <div class="promo-block"> <p class="promo-block-content"> <em>Advertisement</em> <script async src="//pagead2.googlesyndication.com/pagead/js/adsbygoogle.js"></script> <ins class="adsbygoogle" style="display:block;min-height: 90px" data-ad-client="ca-pub-1682759925159355" data-ad-slot="5314776528" data-ad-format="auto"></ins> <script> (adsbygoogle = window.adsbygoogle || []).push({}); </script> </p> </div> <section id="using_winscp" class="upper-divider"> <header class="content-editable header-and-meta"> <h2 id="using">Using WinSCP</h2> <div class="secedit"><form class="button" method="post" action="/eng/docs/faq"><input type="hidden" name="do" value="edit" /><input type="hidden" name="lines" value="2-6" /><input type="submit" value="Edit" class="button" title="Edit" /></form></div> </header> <ul> <li><a href="/eng/docs/faq_remote_drive">How do I change drive on the remote panel?</a></li> <li><a href="/eng/docs/faq_owner">Why can&#8217;t I change the owner and the group of a file?</a> </li> <li><a href="/eng/docs/faq_environment">Why WinSCP does not work in a new environment (operating system, machine, user account, network), when it works for me in a different environment already?</a></li> </ul> </section> <section id="connecting_to_the_server" class="upper-divider"> <header class="content-editable header-and-meta"> <h2 id="connecting">Connecting to the Server</h2> <div class="secedit"><form class="button" method="post" action="/eng/docs/faq"><input type="hidden" name="do" value="edit" /><input type="hidden" name="lines" value="7-23" /><input type="submit" value="Edit" class="button" title="Edit" /></form></div> </header> <ul> <li><a href="/eng/docs/faq_username">Where do I get a username and password?</a></li> <li><a href="/eng/docs/faq_login">Why can&#8217;t I connect or login to my server?</a> </li> <li><a href="/eng/docs/faq_connection_refused">Why is WinSCP not able to connect to a server, when other clients are?</a></li> <li><a href="/eng/docs/faq_new_session">WinSCP suddenly opens with two local panels with seemingly no option to open a connection to my server. What do I do?</a></li> <li><a href="/eng/docs/faq_ftp">Can I connect to an FTP server?</a></li> <li><a href="/eng/docs/faq_security">How do I know if the connection is secure?</a></li> <li><a href="/eng/docs/faq_hostkey">Where do I get SSH host key fingerprint to authorize the server?</a></li> <li><a href="/eng/docs/faq_sftp_large_packet">I get the message &#8220;Received too large (??? B) SFTP packet&#8221; when I login. What is the problem?</a></li> <li><a href="/eng/docs/faq_ip">Where should I type the IP address of my remote host?</a></li> <li><a href="/eng/docs/faq_passphrase">How can I connect without entering private key passphrase each time?</a></li> <li><a href="/eng/docs/faq_password_prompt">Why does WinSCP keep on asking me for a session password?</a></li> <li><a href="/eng/docs/faq_password_reject">Why is WinSCP rejecting my session password?</a></li> <li><a href="/eng/docs/faq_password_reset">Can you reset my password?</a></li> <li><a href="/eng/docs/faq_mainframe">Can I connect to a mainframe server? (e.g. VMS, MVS, AS/400)</a></li> <li><a href="/eng/docs/faq_root_path">How to connect to a server that does not allow an access to the root path?</a></li> </ul> <div class="promo-block"> <p class="promo-block-content"> <em>Advertisement</em> <script async src="//pagead2.googlesyndication.com/pagead/js/adsbygoogle.js"></script> <ins class="adsbygoogle" style="display:block;min-height: 90px" data-ad-client="ca-pub-1682759925159355" data-ad-slot="9772896285" data-ad-format="auto"></ins> <script> (adsbygoogle = window.adsbygoogle || []).push({}); </script> </p> </div> </section> <section id="transferring_files" class="upper-divider"> <header class="content-editable header-and-meta"> <h2 id="transferring">Transferring Files</h2> <div class="secedit"><form class="button" method="post" action="/eng/docs/faq"><input type="hidden" name="do" value="edit" /><input type="hidden" name="lines" value="24-36" /><input type="submit" value="Edit" class="button" title="Edit" /></form></div> </header> <ul> <li><a href="/eng/docs/faq_fxp">Can I transfer files between two remote servers with WinSCP?</a></li> <li><a href="/eng/docs/faq_slow">File transfer speed is very low. WinSCP does not utilize all available bandwidth. How do I improve the transfer speed?</a></li> <li><a href="/eng/docs/faq_not_owner">I need to overwrite a remote file that isn&#8217;t owned by me, but I&#8217;m member of its group. The file has write permission for group. After transfer I get a message like &#8220;Upload of file &lt;filename&gt; was successful, but error occurred while setting the permissions and/or timestamp&#8221;</a></li> <li><a href="/eng/docs/faq_transfer_mode">Where can I change the file transfer mode (binary, ascii) or enable the auto-select transfer mode option?</a></li> <li><a href="/eng/docs/faq_timestamp">Why is the timestamp of uploaded/downloaded file different from the timestamp of the source file?</a></li> <li><a href="/eng/docs/faq_4gb">Can I transfer file larger than 4 GB (or 2 GB)?</a></li> <li><a href="/eng/docs/faq_scp_not_found">When I attempt to copy files, I get an Error 127. What does this mean?</a></li> <li><a href="/eng/docs/faq_transfer_size_change">Why does file size and/or content change during transfer?</a></li> <li><a href="/eng/docs/faq_line_breaks">Why are text file line breaks wrong, after the file is transferred or edited?</a></li> <li><a href="/eng/docs/faq_uploaded_file_missing">Why is uploaded file not showing in a remote directory or showing with a different name?</a></li> <li><a href="/eng/docs/faq_upload_empty">Why are all uploaded files empty?</a></li> </ul> </section> <section id="configuring_the_session" class="upper-divider"> <header class="content-editable header-and-meta"> <h2 id="configuring_session">Configuring the Session</h2> <div class="secedit"><form class="button" method="post" action="/eng/docs/faq"><input type="hidden" name="do" value="edit" /><input type="hidden" name="lines" value="37-40" /><input type="submit" value="Edit" class="button" title="Edit" /></form></div> </header> <ul> <li><a href="/eng/docs/faq_dir_default">How can I configure the default local or remote directory for the session?</a></li> <li><a href="/eng/docs/faq_store_session">How do I save a session, so that I don&#8217;t need to fill in all the login information every time I start WinSCP?</a></li> </ul> </section> <section id="scripting_automation" class="upper-divider"> <header class="content-editable header-and-meta"> <h2 id="scripting">Scripting/Automation</h2> <div class="secedit"><form class="button" method="post" action="/eng/docs/faq"><input type="hidden" name="do" value="edit" /><input type="hidden" name="lines" value="41-53" /><input type="submit" value="Edit" class="button" title="Edit" /></form></div> </header> <ul> <li><a href="/eng/docs/faq_scheduler">My script works fine when executed manually, but fails or hangs when run by Windows Scheduler, SSIS or other automation service. What am I doing wrong?</a></li> <li><a href="/eng/docs/faq_script_ini">How do I configure site, transfer and/or any other settings for which there are no script commands?</a></li> <li><a href="/eng/docs/faq_script_result">How do I know that script completed successfully?</a></li> <li><a href="/eng/docs/faq_batch_file">Why are some WinSCP scripting commands specified in a batch file not executed/failing?</a></li> <li><a href="/eng/docs/faq_script_modified_files">How do I transfer new/modified files only?</a></li> <li><a href="/eng/docs/faq_delete_synchronized_files">How do I create script that synchronizes files and deletes synchronized files from source afterward?</a></li> <li><a href="/eng/docs/faq_script_switch">Why the switches do not work in my script?</a></li> <li><a href="/eng/docs/faq_script_vs_gui">Why I cannot connect/transfer using script, when I can using GUI (or vice versa)?</a></li> <li><a href="/eng/docs/faq_exit_code">Why is WinSCP returning non zero exit code?</a></li> <li><a href="/eng/docs/faq_script_non_recursive">How do I transfer (or synchronize) directory non-recursively?</a></li> <li><a href="/eng/docs/faq_library_parameters">Why are options provided to WinSCP .NET assembly methods in PowerShell being ignored?</a></li> </ul> </section> <section class="upper-divider"> <header class="content-editable header-and-meta"> <h2 id="synchronization">Synchronization</h2> <div class="secedit"><form class="button" method="post" action="/eng/docs/faq"><input type="hidden" name="do" value="edit" /><input type="hidden" name="lines" value="54-57" /><input type="submit" value="Edit" class="button" title="Edit" /></form></div> </header> <ul> <li><a href="/eng/docs/faq_synchronize">Synchronization or keep remote directory up to date functions are not working. Why?</a></li> <li><a href="/eng/docs/faq_synch_direction">What do direction options (local, remote, both) for Synchronization mean?</a></li> </ul> <div class="promo-block"> <p class="promo-block-content"> <em>Advertisement</em> <script async src="//pagead2.googlesyndication.com/pagead/js/adsbygoogle.js"></script> <ins class="adsbygoogle" style="display:block;min-height: 90px" data-ad-client="ca-pub-1682759925159355" data-ad-slot="9772896285" data-ad-format="auto"></ins> <script> (adsbygoogle = window.adsbygoogle || []).push({}); </script> </p> </div> </section> <section id="working_with_iphone_ipod_touch_or_ipad" class="upper-divider"> <header class="content-editable header-and-meta"> <h2 id="ios">Working with iPhone, iPod Touch or iPad</h2> <div class="secedit"><form class="button" method="post" action="/eng/docs/faq"><input type="hidden" name="do" value="edit" /><input type="hidden" name="lines" value="58-61" /><input type="submit" value="Edit" class="button" title="Edit" /></form></div> </header> <ul> <li><a href="/eng/docs/faq_iphone">How do I connect to my iPhone, iPod Touch or iPad?</a></li> <li><a href="/eng/docs/faq_iphone_task">How do I do &#8230; on iPhone, iPod Touch or iPad?</a></li> </ul> </section> <section id="miscellaneous" class="upper-divider"> <header class="content-editable header-and-meta"> <h2 id="misc">Miscellaneous</h2> <div class="secedit"><form class="button" method="post" action="/eng/docs/faq"><input type="hidden" name="do" value="edit" /><input type="hidden" name="lines" value="62-" /><input type="submit" value="Edit" class="button" title="Edit" /></form></div> </header> <ul> <li><a href="/eng/docs/faq_su">How do I change user after login (e.g. su root)?</a></li> <li><a href="/eng/docs/faq_breaks_permissions">Why WinSCP breaks permissions (jail, chroot)?</a></li> <li><a href="/eng/docs/faq_utf8">How do I make WinSCP show localized and/or UTF-8 encoded (Unicode) filenames correctly?</a></li> <li><a href="/eng/docs/faq_web_cache">Why are the changes, I upload to webserver, not visible in the web browser?</a></li> <li><a href="/eng/docs/faq_map_drive">Can I map a remote directory as a network drive in Windows?</a></li> <li><a href="/eng/docs/faq_error_code">What is error code 4?</a></li> <li><a href="/eng/docs/faq_transfer_config">How do I transfer my settings to another computer? How do I import/export my settings?</a></li> <li><a href="/eng/docs/faq_panel_font">I cannot read the file panel font. How can I make the panel font bigger?</a></li> <li><a href="/eng/docs/faq_commandline">What command-line parameters can be used with WinSCP?</a></li> <li><a href="/eng/docs/faq_chroot">How to keep the user in a specified directory on the server? (chroot session)</a></li> <li><a href="/eng/docs/faq_editor">Can the internal editor be better (e.g. syntax highlighting)?</a></li> <li><a href="/eng/docs/faq_api">Is there some API that I can use to add file transfer functionality to my application?</a></li> <li><a href="/eng/docs/faq_eccn_fips">Can you provide us with export control information / FIPS certification for WinSCP?</a></li> <li><a href="/eng/docs/faq_licenses">How many WinSCP licenses has our company bought?</a></li> <li><a href="/eng/docs/faq_password">Can I recover password stored in WinSCP session?</a></li> <li><a href="/eng/docs/faq_undelete">Can I undelete remote file removed with WinSCP?</a></li> <li><a href="/eng/docs/faq_error_codes">Where is documentation for error codes?</a></li> <li><a href="/eng/docs/faq_no_window">Why is WinSCP window not showing after I start the program? Only a taskbar button appears.</a></li> <li><a href="/eng/docs/faq_local_folders">Why I cannot see some local folders?</a></li> </ul> </section> <!-- cachefile ./../data/data/.cache/bc726124a9d5f7bfb07ca4f988eb33c9 used --> <!-- wikipage stop --> </section> <aside class="col-md-3 sidebar"> <section class="donations"> <div class="row"> <h2 class="pull-left">Contribute</h2> <p class="pull-right"> <img src="https://winscp-static-746341.c.cdn77.org/assets/images/paypal.svg?v=101" alt="PayPal" style="height: 1.5em; vertical-align: -0.4em; padding-left: 0.1em;"/> </p> </div> <p> <a href="/eng/donate.php" class="btn btn-primary btn-lg">Donate</a> </p> <ul class="list-inline"> <li><a href="/eng/donate.php?amount=19&amp;currency=USD&amp;class=S" title="Donate $19 via PayPal" rel="nofollow">$19</a></li> <li><a href="/eng/donate.php?amount=29&amp;currency=USD&amp;class=S" title="Donate $29 via PayPal" rel="nofollow">$29</a></li> <li><a href="/eng/donate.php?amount=49&amp;currency=USD&amp;class=S" 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