Netiquette | McGill University Health Centre

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href="https://muhc.ca/" name="Home">Home</a> </li> <li> <a href="#" aria-current="page"> Netiquette </a> </li> </ol> </nav> </div> </div> </div> </section> </div> </div> <div class="clearfix"> <main class="main-content col" id="content" role="main"> <section class="section"> <a id="main-content" tabindex="-1"></a> <div class="container container-large"> <div class="row"> <div class="col-sm-12"> <div id="block-pagetitle" class="block block-core block-page-title-block"> <div class="content"> <div class="title left"> <h1 class="page-title"><span property="schema:name" class="field field--name-title field--type-string field--label-hidden">Netiquette</span> </h1> </div> </div> </div> <div id="block-cusm-theme-content" class="block block-system block-system-main-block"> <div class="content"> <article data-history-node-id="54338" about="https://muhc.ca/netiquette" typeof="schema:WebPage" class="node node--type-page node--view-mode-full clearfix"> <header> <span property="schema:name" content="Netiquette" class="rdf-meta hidden"></span> </header> <div class="node__content clearfix"> <div class="field field--name-field-landingp-builder field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph lp-banniere pb-3 pb-md-5 p-0 paragraph--type--landingp-pt-banniere2 paragraph--view-mode--default"> <div class="banniere-img"> <div class="field field--name-field-landingp-img field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/landing-page/2025/netiquette_banner_web.png" width="1800" height="450" alt="Social media and netiquette" typeof="foaf:Image" /> </div> </div> <div class="banniere-txt jumbotron d-flex flex-column justify-content-center left_aligned text-black prop50"> <div class="title"> <h2 class="h1-like text-uppercase">Social media and netiquette</h2> </div> </div> </div> </div> <div class="field__item"><style> .wrapper { padding-bottom: 40px; } .divider { position: relative; margin-top: 40px; height: 1px; } .div-transparent:before { content: ""; position: absolute; top: 0; left: 5%; right: 5%; width: 90%; height: 1px; background-image: linear-gradient(to right, transparent, rgb(48,49,51), transparent); } </style> <div class="wrapper"> <div class="divider div-transparent"></div> </div> </div> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><p>In an era dominated by digital engagement, social media has become an integral part of our daily lives. As such, MUHC healthcare workers use these platforms to connect with their communities or loved ones and share their thoughts and experiences.</p><p>Social media used within a healthcare setting requires a fine balance between communicating your message and maintaining the confidentiality of the subject matter and the MUHC鈥檚 reputation. The MUHC communications team believes that it鈥檚 important to use social media in a responsible, professional and ethical manner. To keep the conversation positive and enjoyable for everyone, we ask that all comments and replies remain respectful, constructive and follow our Netiquette.  </p><p>Thank you for helping us create a welcoming online space!</p></div> </div> </div> </div> <div class="field__item"> <div class="paragraph lp-imgtxt py-3 py-md-5 container container-large paragraph--type--landingp-pt-imgtxt paragraph--view-mode--default"> <div class="row justify-content-center"> <div class="imgtxt-img col-lg-6 col-md-5 px-5 pb-md-5 pb-lg-1 left_aligned"> <img class="img-fluid" src="/sites/default/files/landing-page/2025/netiquette_image_web.png"/> </div> <div class="imgtxt-txt col-lg-6 col-md-7 px-5"> <div class="title"> <a style="text-decoration:none; color:#343a40;" href="" alt=""> <h2 class="pt-1">Netiquette</h2> </a> </div> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><ul><li>Please keep comments, language, images and replies respectful, appropriate and relevant to the topic posted on MUHC鈥檚 social media.</li><li>No personal medical advice or questions about patient records will be discussed on our social media accounts.</li><li>If you have a complaint or concern about an individual or service, please reach out directly to the team鈥檚 manager or contact the MUHC <a href="/node/54150">Ombudsman</a>.</li></ul></div> <div class="node_en"> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><p>Any comment, language or images of the following nature will be deleted:</p><ul><li>violating patient confidentiality</li><li>offensive, hateful, insulting, misleading, rude, abusive, threatening, harassing, violent, explicit or inappropriate</li><li>discriminatory toward race, ethnicity, age, gender, marital status, socio-economic status, disability or sexual orientation</li><li>personal attacks or defamatory statements, including regarding patients, colleagues or the MUHC</li><li>serious accusations that are unproven, unsupported or inaccurate</li><li>published for commercial, political, religious or propaganda purposes</li><li>engaging in online conflicts or intense debates</li><li>violating copyrights</li><li>encouraging illegal activity</li><li>compromising public safety or operations</li><li>misrepresenting or impersonating someone else</li><li>containing spam, posted anonymously or generated by bots</li><li>unintelligible or otherwise disruptive to the conversation</li></ul></div> </div> </div> </div> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><p><span>Thank you for helping us create a respectful and positive online environment!</span></p></div> </div> </div> </div> </div> <div class="field field--name-field-img-gallery field--type-image field--label-hidden field__items"> </div> </div> </article> </div> </div> </div> </div> </div> </section> </main> </div> </div> </div> </div> </div> </div> <footer> <div class="wrapfooter"> <div class="purplebox"> <div class="container-fluid"> <div class="row"> <div class="col-lg-7 offset-lg-1 col-md-11 offset-md-1"> <h6>About the MUHC</h6> <div class="row"> <div class="col-md-6"> <ul> <li> <a href="https://muhc.ca/muhc-glance">MUHC at a Glance</a> </li> <li> <a href="https://muhc.ca/muhc-logo-guidelines">MUHC Logo Guidelines</a> </li> <li> <a href="https://muhc.ca/vision-mission-values">Vision, mission and values</a> </li> <li> <a href="https://muhc.ca/corporate-leadership">Corporate leadership</a> </li> <li> <a href="https://muhc.ca/media-contact">Media contact</a> </li> <li> <a href="https://muhc.ca/netiquette">Social media and netiquette</a> </li> </ul> </div> <div class="col-md-6"> <ul> <li> <a href="https://muhc.ca/sites/default/files/2024-11/Reglement-document_SQ_CUSM-MUHC_12-01-24_HPO.pdf">R猫glement int茅rieur de l鈥櫭﹖ablissement de Sant茅 Qu茅bec - 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