Transforming outpatient care

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class="grid-section"> <div > <div class="container"> <div class="row clearfix"> <div class="col-md-6 column"> <div > <h2 class="heading c13-heading ">Transforming outpatient care</h2> <div> <p>Providing care to ‘outpatients’ is central to specialty medicine and the RCP has a key role in the development and improvement of these services. The RCP is setting out new ambitions for outpatient care and the actions we need to take to deliver real change.</p> </div> </div> </div> <div class="col-md-6 column"> <div > <img src="/media/j2ccta13/outpatients-strategy-19-06-23.jpg" alt=""> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="content component usn_cmp_pods c1-bg c1-bg-solid pt-0 " > <div class="component-inner"> <div class="container">  <div class="component-introduction row justify-content-start text-left " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <div class="info col"> <h2 class="heading c1-heading " >Featured</h2> </div> </div>  <div class="component-main row listing listing_basic-grid listing-pods " > <div class="item items-1 col-12 item_text-right usn_pod_textimage text-left " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <div class="inner "> <div class="image "> <picture> <img class="lazyload " src="/media/cfvdj41o/tinywow_720x500px-web__70570182.jpg?width=160&height=120&rnd=133802923838100000" width="800" height="600" data-srcset="/media/cfvdj41o/tinywow_720x500px-web__70570182.jpg?width=800&height=600&rnd=133802923838100000 1x, /media/cfvdj41o/tinywow_720x500px-web__70570182.jpg?width=1600&height=1200&rnd=133802923838100000 2x" alt=""> </picture> </div> <div class="info "> <p class="heading c1-heading " >The release of our new Modern outpatient care guide</p> <div class="text c1-text"> <p>We have released a new Modern outpatient care guide which stresses the need to make planned, specialist care pathways more sustainable for the future.</p> <div class="flex-shrink-0 flex flex-col relative items-end"> <div class="pt-0"> <div class="gizmo-bot-avatar flex h-8 w-8 items-center justify-center overflow-hidden rounded-full"> <div class="relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8">Explore our blog and access the PDF below.</div> <div class="relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8"></div> <div class="relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8"><span class="cta-rte"><a href="/content-items/blog/new-modern-outpatient-care-guide/" title="New modern outpatient care guide">Dr Theresa Barnes on the release of our new Modern outpatient care guide</a></span></div> <div class="relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8"> <div class="relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8"></div> </div> <div class="relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8"></div> <div class="relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8"><span class="cta-rte"><a href="/media/1z2jbu22/rcp-modern-outpatient-care-using-resources-to-add-value-implementation-guide.pdf" title="RCP Modern outpatient care PDF">Modern outpatient care - Using resources to add value</a></span></div> <div></div> <div class="relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8"></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="content component usn_cmp_pods base-bg base-bg-solid " > <div class="component-inner"> <div class="container"> <div class="component-main row listing listing_basic-grid listing-pods " > <div class="item item_has-bg items-3 col-12 item_text-below usn_pod_textimage text-left " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <div class="inner c13-bg c13-bg-solid "> <a href="/content-items/reading/an-update-on-our-work/" > <div class="image "> <picture> <img class="lazyload " src="/media/ewrcoory/aa6asc5u_80x80.jpg?width=160&height=90&rnd=133802923814030000" width="800" height="450" data-srcset="/media/ewrcoory/aa6asc5u_80x80.jpg?width=800&height=450&rnd=133802923814030000 1x, /media/ewrcoory/aa6asc5u_80x80.jpg?width=1600&height=900&rnd=133802923814030000 2x" alt=""> </picture> </div> <div class="info "> <p class="secondary-heading c13-secondary-heading " >News</p> <p class="heading sm c13-heading " >An update on our work</p> <div class="text c13-text"> <p>Providing care to ‘outpatients’ is central to specialty medicine and the RCP has a key role in the development and improvement of these services. The RCP is setting out new ambitions for outpatient care and the actions we need to take to deliver real change.</p> </div> </div> </a> </div> </div> <div class="item item_has-bg items-3 col-12 item_text-below usn_pod_textimage text-left " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <div class="inner c13-bg c13-bg-solid "> <a href="https://www.england.nhs.uk/long-read/outpatient-services-a-clinical-and-operational-improvement-guide/" target="_blank" rel="noreferrer noopener" title="Link will open in a new window/tab" > <div class="image "> <picture> <img class="lazyload " src="/media/fntkcoxk/nhs-logo.png?width=160&height=90&rnd=133743408387300000" width="800" height="450" data-srcset="/media/fntkcoxk/nhs-logo.png?width=800&height=450&rnd=133743408387300000 1x, /media/fntkcoxk/nhs-logo.png?width=1600&height=900&rnd=133743408387300000 2x" alt=""> </picture> </div> <div class="info "> <p class="secondary-heading c13-secondary-heading " >Resource</p> <p class="heading sm c13-heading " >Outpatient services: a clinical and operational improvement guide</p> <div class="text c13-text"> <p>This improvement guide supports clinical and operational teams to improve the outpatient care provided to patients. </p> </div> </div> </a> </div> </div> <div class="item item_has-bg items-3 col-12 item_text-below usn_pod_textimage text-left " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <div class="inner c13-bg c13-bg-solid "> <a href="/content-items/blog/anne-kinderlerer-can-digital-solutions-really-fix-outpatient-care/" > <div class="image "> <picture> <img class="lazyload " src="/media/c5lmo3xs/anne-kinderlerer.jpg?width=160&height=90&rnd=133754628624730000" width="800" height="450" data-srcset="/media/c5lmo3xs/anne-kinderlerer.jpg?width=800&height=450&rnd=133754628624730000 1x, /media/c5lmo3xs/anne-kinderlerer.jpg?width=1600&height=900&rnd=133754628624730000 2x" alt=""> </picture> </div> <div class="info "> <p class="secondary-heading c13-secondary-heading " >Blog</p> <p class="heading sm c13-heading " >Anne Kinderlerer: Can digital solutions really fix outpatient care?</p> <div class="text c13-text"> <p>Changing the way we work is only possible with digital clinical systems that are designed to make tasks easier to complete.</p> </div> </div> </a> </div> </div> </div> </div> </div> </section> <section class="content component usn_cmp_pods c6-bg c6-bg-solid pt-0 " > <div class="component-inner"> <div class="container">  <div class="component-introduction row justify-content-start text-left " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <div class="info col"> <h2 class="heading c6-heading " >Blogs and Case Studies</h2> </div> </div>  <div class="component-main row listing listing_basic-grid listing-pods " > <div class="item items-2 col-12 item_text-below usn_pod_textimage text-left " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <div class="inner "> <a href="/case-studies/" > <div class="image "> <picture> <img class="lazyload " src="/media/hyobykxr/rcp9418.jpg?width=160&height=90&rnd=133498030529200000" width="800" height="450" data-srcset="/media/hyobykxr/rcp9418.jpg?width=800&height=450&rnd=133498030529200000 1x, /media/hyobykxr/rcp9418.jpg?width=1600&height=900&rnd=133498030529200000 2x" alt=""> </picture> </div> <div class="info "> <p class="heading c6-heading " >Case studies</p> <div class="text c6-text"> <p>Explore outpatient care improvement projects.</p> </div> <p class="link"> <span class="btn base-btn-bg base-btn-bg-solid base-btn-bg-hover-solid base-btn-text base-btn-borders"> <span></span> Case studies </span> </p> </div> </a> </div> </div> <div class="item items-2 col-12 item_text-below usn_pod_textimage text-left " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <div class="inner "> <a href="/blogs/" > <div class="image "> <picture> <img class="lazyload " src="/media/v1kpdlz1/rcp3021.jpg?width=160&height=90&rnd=133602612616000000" width="800" height="450" data-srcset="/media/v1kpdlz1/rcp3021.jpg?width=800&height=450&rnd=133602612616000000 1x, /media/v1kpdlz1/rcp3021.jpg?width=1600&height=900&rnd=133602612616000000 2x" alt=""> </picture> </div> <div class="info "> <p class="heading c6-heading " >Blogs</p> <div class="text c6-text"> <p>Expert opinion on the future of outpatient care.</p> </div> <p class="link"> <span class="btn base-btn-bg base-btn-bg-solid base-btn-bg-hover-solid base-btn-text base-btn-borders"> <span></span> Blogs </span> </p> </div> </a> </div> </div> </div> </div> </div> </section> <section class="content component usn_cmp_splitcomponent c12-bg c12-bg-solid " > <div class="component-inner"> <div class="container"> <div class="component-main row justify-content-between align-items-center"> <div class="item item_block usn_cmp_gallery align-self-center col-xl-6 col-md-6 order-md-1 order-1 col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <div class="component-main row listing listing_basic-grid listing_gallery" > <div class="item items-1 col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <div class="image "> <a href="/media/02wbcvvg/rcp8799.jpg" data-toggle="lightbox" data-type="image" data-gallery="galleryname_2c9df4d2-416c-4053-8805-6679b8b607f9" > <picture> <img class="lazyload " src="/media/02wbcvvg/rcp8799.jpg?width=160&height=90&rnd=133498030372430000" width="800" height="450" data-srcset="/media/02wbcvvg/rcp8799.jpg?width=800&height=450&rnd=133498030372430000 1x, /media/02wbcvvg/rcp8799.jpg?width=1600&height=900&rnd=133498030372430000 2x" alt=""> </picture> </a> </div> </div> </div> </div> <div class="item item_block usn_cmp_text align-self-center col-xl-6 col-md-6 order-md-2 order-2 col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <div class="info text-left"> <h2 class="heading c12-heading " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s" >Outpatient Summits</h2> <div class="text c12-text " data-os-animation="fadeIn" data-os-animation-delay="0s"> <p>There have been four summits addressing different aspects of outpatient care.</p> </div> <p class="link " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a class="btn base-btn-bg base-btn-bg-solid base-btn-bg-hover-solid base-btn-text base-btn-borders" href="/transforming-outpatient-care/outpatient-summits/" > <span></span> Outpatient summits </a> </p> </div> </div> </div> </div> </div> </section> <section class="content component usn_cmp_pods c12-bg c12-bg-solid " > <div class="component-inner"> <div class="container">  <div class="component-introduction row justify-content-start text-left " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <div class="info col"> <h2 class="heading c12-heading " >Further Resources</h2> </div> </div>  <div class="component-main row listing listing_basic-grid listing-pods " > <div class="item usn_pod_links items-3 col-12 "> <div class="inner"> <div class="component-main row listing listing_links listing_links-mini " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s">  <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://medicalcare.rcp.ac.uk/media/bemfa4cv/cqid_qi_modern-outpatient-care_0.pdf" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> Modern outpatient care: Principles and practice for patient-centred outpatient care<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>   <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://medicalcare.rcp.ac.uk/media/slkptgwx/6-clinicallyledspecialtyoutpatientguideapr23final-v1-1.pdf" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> Clinically-led Specialty Outpatient Guidance<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>   <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://medicalcare.rcp.ac.uk/media/4qnpugot/4-rebuilding-the-nhs-policy_outpatients_202006_rcp_rcgp_principles_recommendations_0.pdf" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> Rebuilding the NHS Resetting outpatient services for the 21st century in the context of COVID-19<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>   <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://medicalcare.rcp.ac.uk/media/u2bbilxj/5-engineering-better-outpatient-services-surrey-heartlands.pdf" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> Engineering Better Outpatient Services<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>   <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://medicalcare.rcp.ac.uk/media/plckbovl/gpsc_working_better_together_0323.pdf" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> General practice and secondary care: Working better together<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>  </div> </div> </div> <div class="item usn_pod_links items-3 col-12 "> <div class="inner"> <div class="component-main row listing listing_links listing_links-mini " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s">  <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://medicalcare.rcp.ac.uk/media/ondllp0k/3-next-steps-for-integrating-primary-care-fuller-stocktake-report.pdf" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> Next steps for integrating primary care: Fuller stocktake report<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>   <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://www.kingsfund.org.uk/insight-and-analysis/blogs/radical-reform-staring-nhs-in-the-face" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> The radical reform that’s been staring the NHS in the face<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>   <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://www.kingsfund.org.uk/insight-and-analysis/blogs/radical-reform-staring-nhs-in-the-face" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> Patient-initiated follow-up: does it work, why it matters, and can it help the NHS recover?<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>   <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://medicalcare.rcp.ac.uk/media/wkylzlju/eyecare-pathway-transformation-story-so-far-1805.pdf" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> NHSE eyecare pathway transformation - the story so far<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>   <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://www.patients-association.org.uk/blog/kindness-reasonable-adjustments-and-consistency-needed-across-outpatients" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> Kindness, reasonable adjustments and consistency needed across outpatients<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>  </div> </div> </div> <div class="item usn_pod_links items-3 col-12 "> <div class="inner"> <div class="component-main row listing listing_links listing_links-mini " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s">  <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://www.hse.ie/eng/about/who/acute-hospitals-division/outpatient-services-performance-improvement-programme/strategy-for-the-design-of-integrated-outpatient-services-2016-2010.pdf" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> Strategy for the Design of Integrated Outpatient Services 2016-2020<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>   <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://medicalcare.rcp.ac.uk/media/qjkog1n0/outpatient-patient-panel-project-report-2-access-june-2023-final-updated_.pdf" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> The Patients Association: Report on feedback in Patient Panel Two<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>   <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://www.patients-association.org.uk/blog/personalising-care-and-offering-patients-choice" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> Personalising care and offering patients choice<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>   <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://www.patients-association.org.uk/blog/kindness-reasonable-adjustments-and-consistency-needed-across-outpatients" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> Kindness, reasonable adjustments and consistency needed across outpatients<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>   <div class="item items-1 item_links col-12 " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://www.patients-association.org.uk/blog/what-patients-want-from-an-outpatient-strategy" title="Link will open in a new window/tab" target="_blank" rel="noreferrer noopener"> What patients want from an outpatient strategy<i class="icon usn_ion-md-open c12-highlight after"></i> </a> </div>  </div> </div> </div> </div> </div> </div> </section> </main>   <footer id="site-footer" class="footer-bg footer-bg-solid"> <div class="container">  <div class="row listing"> <div class="item footer-item usn_pod_image col-lg-3 col-md-3 col-12 col slim-banner"> <div class="inner"> <div class="image " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s"> <a href="https://medicalcare.rcp.ac.uk/" > <picture> <img class="lazyload" src="/media/uq5dlux5/mc-vr3.png?width=37&height=11" width="189" height="55" data-srcset="/media/uq5dlux5/mc-vr3.png?width=189&height=55 1x, /media/uq5dlux5/mc-vr3.png?width=378&height=110 2x" 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Transforming outpatient care