Intranets Articles, Videos, Reports, and Training Courses

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class="article-h1"><strong>Intranets</strong> Articles & Videos</h1> </div> <div class="fixed twelve column grid m-row-gapless clearfix"> <div class="nine wide m-12-wide m-row-1 body-content" id="body-content"> <div class="tab-container"> <span class="tab-target" id="recent"></span> <span class="tab-target" id="videos"></span> <span class="tab-target" id="articles"></span> <div class="tab-content"> <ul class="tabs"> <li class="tab recent-tab default"><a href="#recent">Most Recent</a></li> <li class="tab videos-tab"><a href="#videos">Videos Only</a></li> <li class="tab articles-tab"><a href="#articles">Articles Only</a></li> </ul> <div class="tab-body default" id="recentTabContent"> <ul class="publication-list"> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/intranet-success-metrics/">How to Measure Intranet Performance: 3 Key Success Metrics</a></h2> <time><span class="small large desktop only">August 26, 2024</span><span class="mobile only">Aug 26, 2024</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/intranet-success-metrics/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Intranet_Success_Metrics_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Intranet_Success_Metrics_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Measure your intranet's effectiveness with strategic metrics for usage patterns, employee engagement, and satisfaction ratings. Improve your organization through insightful intranet analysis. </p> </div> <div class="media four-wide"> <a href="/videos/intranet-success-metrics/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Intranet_Success_Metrics_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Intranet_Success_Metrics_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Intranet_Success_Metrics_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/intranet-feedback/">Intranet Feedback Features</a></h2> <time><span class="small large desktop only">April 17, 2024</span><span class="mobile only">Apr 17, 2024</span> | 2 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/intranet-feedback/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Intranet_Feedback_Features_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Intranet_Feedback_Features_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> The input gathered from intranet feedback tools helps to enhance the content, personalize the experience, and signal the need for more in-depth research to keep the intranet employee-centered. </p> </div> <div class="media four-wide"> <a href="/videos/intranet-feedback/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Intranet_Feedback_Features_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Intranet_Feedback_Features_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Intranet_Feedback_Features_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-usability-guidelines/">Intranet Usability Guidelines: New Findings From 57 Intranets</a> </h2> <time><span class="small large desktop only">January 19, 2024</span><span class="mobile only">Jan 19, 2024</span> | Article: 12 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Updated intranet guidelines feature enhanced content practices by teams, refined search design to meet elevated expectations, task-oriented navigation, and standardized design elements for visual consistency.</p> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/ai-intranets-features/">AI on Intranets: 5 Valuable Features</a></h2> <time><span class="small large desktop only">January 8, 2024</span><span class="mobile only">Jan 8, 2024</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/ai-intranets-features/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/AI-Intranet_Features_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/AI-Intranet_Features_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> NN/g’s 2023 Intranet Design Annual winners used AI for chatbots, tool recommendations, career guides, virtual assistants, and personalized communications to boost productivity. </p> </div> <div class="media four-wide"> <a href="/videos/ai-intranets-features/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/AI-Intranet_Features_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/AI-Intranet_Features_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/AI-Intranet_Features_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/ai-intranet-features/">AI Intranet Features: Current and Future</a> </h2> <time><span class="small large desktop only">October 27, 2023</span><span class="mobile only">Oct 27, 2023</span> | Article: 6 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Using AI on an intranet can boost employee productivity, support career growth, and create a more tailored employee experience.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-trends/">The 10 Best Intranets of 2023: Trends in Design and Process</a> </h2> <time><span class="small large desktop only">July 30, 2023</span><span class="mobile only">Jul 30, 2023</span> | Article: 8 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Noteworthy highlights from Intranet Design Annual winners in 2023 include supporting the return to work and hybrid working, fostering employee growth and development, utilizing AI effectively, and minimizing the need for employees to leave the intranet to access additional tools.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-design/">10 Best Intranets of 2023: What Makes Them Great</a> </h2> <time><span class="small large desktop only">July 9, 2023</span><span class="mobile only">Jul 9, 2023</span> | Article: 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Winners of the 2023 Intranet Design Annual span 5 countries and 6 industries. Average team sizes were larger this year compared to those of years past, while collaboration with external agencies played a significant role in executing successful intranet redesigns.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/castle-framework/">CASTLE Framework for Productivity/Workplace Applications</a> </h2> <time><span class="small large desktop only">January 29, 2023</span><span class="mobile only">Jan 29, 2023</span> | Article: 8 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>The HEART framework is great for B2C products but is lacking for workplace applications where users cannot choose the product. CASTLE offers a complementary assessment framework for UX that focuses on the needs of internal product teams.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-trends/2022-intranet-trends/">The 10 Best Intranets of 2022: Trends in Design and Process</a> </h2> <time><span class="small large desktop only">August 7, 2022</span><span class="mobile only">Aug 7, 2022</span> | Article: 9 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Still challenged by the global pandemic but unwavering, intranet-design teams committed to accessibility and inclusion. Empathy and logic prevailed, resulting in winning intranets that are accepting and supportive of all employees equally.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-design/2022/">10 Best Intranets of 2022: What Makes Them Great</a> </h2> <time><span class="small large desktop only">July 10, 2022</span><span class="mobile only">Jul 10, 2022</span> | Article: 6 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>The 2022 Intranet Design Annual winning teams were small relative to the size of their organizations, yet they produced excellent designs quickly. Teams continued to partner with outside consultants for support in development, project management, design, research, and other areas. A wide variety of industries from only four countries were represented this year.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-search/">Intranet-Search Essentials</a> </h2> <time><span class="small large desktop only">May 22, 2022</span><span class="mobile only">May 22, 2022</span> | Article: 11 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Well-designed intranet search can become the fastest and easiest way for employees to find the information they need to stay productive.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-study-guide/">Intranet & Enterprise Design: Study Guide</a> </h2> <time><span class="small large desktop only">March 27, 2022</span><span class="mobile only">Mar 27, 2022</span> | Article: 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Unsure where to begin? Use this collection of links to our articles and videos to learn about intranets and enterprise to help you derive an excellent design.</p> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/content-management-model/">Content Management Models</a></h2> <time><span class="small large desktop only">January 14, 2022</span><span class="mobile only">Jan 14, 2022</span> | 2 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/content-management-model/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Content_Management_Model_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Content_Management_Model_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> There are 3 ways to structure digital content production in an organization: centralized (a single team owns creation, management, and publication) or decentralized (domain experts manage their own content), as well as hybrids between these two. </p> </div> <div class="media four-wide"> <a href="/videos/content-management-model/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Content_Management_Model_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Content_Management_Model_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Content_Management_Model_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-roadmap/">Johnson & Johnson’s Intranet Consolidation and Roadmap</a> </h2> <time><span class="small large desktop only">November 28, 2021</span><span class="mobile only">Nov 28, 2021</span> | Article: 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Johnson & Johnson’s redesigned intranet centralizes company news and digital-workplace tools on a single platform. Its intranet roadmap focused on problems to solve to improve productivity and boost the intranet’s perception.</p> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/context-adds-value-ux-artifacts/">Context Adds Value to UX Artifacts</a></h2> <time><span class="small large desktop only">November 5, 2021</span><span class="mobile only">Nov 5, 2021</span> | 2 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/context-adds-value-ux-artifacts/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Context_adds_Value_to_UX_Artifacts_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Context_adds_Value_to_UX_Artifacts_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> In a museum, knowing the backstory of an artifact makes it more interesting. Similarly, in a UX project, you can make better decisions when you know the context of your UX artifacts like journey maps and wireframes. </p> </div> <div class="media four-wide"> <a href="/videos/context-adds-value-ux-artifacts/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Context_adds_Value_to_UX_Artifacts_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Context_adds_Value_to_UX_Artifacts_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Context_adds_Value_to_UX_Artifacts_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/enterprise-user-experience/">Enterprise User Experience</a></h2> <time><span class="small large desktop only">October 15, 2021</span><span class="mobile only">Oct 15, 2021</span> | 5 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/enterprise-user-experience/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Enterprise_User_Experience_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Enterprise_User_Experience_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Trends for improving the user experience for enterprise software and other internal design projects. </p> </div> <div class="media four-wide"> <a href="/videos/enterprise-user-experience/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Enterprise_User_Experience_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Enterprise_User_Experience_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Enterprise_User_Experience_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-engagement/">9 Ways to Encourage Employee Sharing and Engagement on an Intranet</a> </h2> <time><span class="small large desktop only">October 10, 2021</span><span class="mobile only">Oct 10, 2021</span> | Article: 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Keysight Technologies uses features such as comments, executive question-and-answer forums, and monthly photo contests to encourage employee-generated content and sharing on the intranet.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-content-process/">ConocoPhillips’s Improved Intranet Content-Management Process</a> </h2> <time><span class="small large desktop only">September 12, 2021</span><span class="mobile only">Sep 12, 2021</span> | Article: 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>ConocoPhillips included publishers in its intranet redesign to improve content processes and offer new tools to create high-quality information for employees.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-discovery-design/">Structuring Intranet Discovery & Design Research</a> </h2> <time><span class="small large desktop only">September 5, 2021</span><span class="mobile only">Sep 5, 2021</span> | Article: 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Commonwealth Care Alliance began its intranet redesign with discovery research that continued into detailed design and development. Involving employees early generated excitement and contributed to the new intranet’s success.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-fast-design-small-teams/">Remarkable Organizations and Challenges, Fast Development, and Small Teams Define the 2021 Intranet Design Annual Winners</a> </h2> <time><span class="small large desktop only">June 20, 2021</span><span class="mobile only">Jun 20, 2021</span> | Article: 11 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Winning intranets were created quickly; and all winners welcomed expertise and assistance from outside agencies.</p> </div> </div> </li> <li class="pagination"> <span><span class="show-for-medium-up only small large desktop">Previous « </span> <span class="show-for-small-down mobile only">Prev « </span></span> <span class="currentpage"> 1 </span> <a href="?page=2"> 2 </a> <a href="?page=3"> 3 </a> <a href="?page=4"> 4 </a> <a href="?page=5"> 5 </a> <a href="?page=2"><span> » Next</span></a> </li> </ul> </div> <div class="tab-body" id="videosTabContent"> <ul class="publication-list"> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/intranet-success-metrics/">How to Measure Intranet Performance: 3 Key Success Metrics</a></h2> <time><span class="small large desktop only">August 26, 2024</span><span class="mobile only">Aug 26, 2024</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/intranet-success-metrics/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Intranet_Success_Metrics_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Intranet_Success_Metrics_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Measure your intranet's effectiveness with strategic metrics for usage patterns, employee engagement, and satisfaction ratings. Improve your organization through insightful intranet analysis. </p> </div> <div class="media four-wide"> <a href="/videos/intranet-success-metrics/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Intranet_Success_Metrics_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Intranet_Success_Metrics_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Intranet_Success_Metrics_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/intranet-feedback/">Intranet Feedback Features</a></h2> <time><span class="small large desktop only">April 17, 2024</span><span class="mobile only">Apr 17, 2024</span> | 2 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/intranet-feedback/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Intranet_Feedback_Features_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Intranet_Feedback_Features_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> The input gathered from intranet feedback tools helps to enhance the content, personalize the experience, and signal the need for more in-depth research to keep the intranet employee-centered. </p> </div> <div class="media four-wide"> <a href="/videos/intranet-feedback/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Intranet_Feedback_Features_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Intranet_Feedback_Features_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Intranet_Feedback_Features_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/ai-intranets-features/">AI on Intranets: 5 Valuable Features</a></h2> <time><span class="small large desktop only">January 8, 2024</span><span class="mobile only">Jan 8, 2024</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/ai-intranets-features/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/AI-Intranet_Features_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/AI-Intranet_Features_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> NN/g’s 2023 Intranet Design Annual winners used AI for chatbots, tool recommendations, career guides, virtual assistants, and personalized communications to boost productivity. </p> </div> <div class="media four-wide"> <a href="/videos/ai-intranets-features/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/AI-Intranet_Features_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/AI-Intranet_Features_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/AI-Intranet_Features_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/content-management-model/">Content Management Models</a></h2> <time><span class="small large desktop only">January 14, 2022</span><span class="mobile only">Jan 14, 2022</span> | 2 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/content-management-model/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Content_Management_Model_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Content_Management_Model_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> There are 3 ways to structure digital content production in an organization: centralized (a single team owns creation, management, and publication) or decentralized (domain experts manage their own content), as well as hybrids between these two. </p> </div> <div class="media four-wide"> <a href="/videos/content-management-model/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Content_Management_Model_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Content_Management_Model_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Content_Management_Model_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/context-adds-value-ux-artifacts/">Context Adds Value to UX Artifacts</a></h2> <time><span class="small large desktop only">November 5, 2021</span><span class="mobile only">Nov 5, 2021</span> | 2 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/context-adds-value-ux-artifacts/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Context_adds_Value_to_UX_Artifacts_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Context_adds_Value_to_UX_Artifacts_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> In a museum, knowing the backstory of an artifact makes it more interesting. Similarly, in a UX project, you can make better decisions when you know the context of your UX artifacts like journey maps and wireframes. </p> </div> <div class="media four-wide"> <a href="/videos/context-adds-value-ux-artifacts/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Context_adds_Value_to_UX_Artifacts_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Context_adds_Value_to_UX_Artifacts_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Context_adds_Value_to_UX_Artifacts_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/enterprise-user-experience/">Enterprise User Experience</a></h2> <time><span class="small large desktop only">October 15, 2021</span><span class="mobile only">Oct 15, 2021</span> | 5 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/enterprise-user-experience/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Enterprise_User_Experience_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Enterprise_User_Experience_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Trends for improving the user experience for enterprise software and other internal design projects. </p> </div> <div class="media four-wide"> <a href="/videos/enterprise-user-experience/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Enterprise_User_Experience_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Enterprise_User_Experience_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Enterprise_User_Experience_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/intranet-vision/">Intranet Vision</a></h2> <time><span class="small large desktop only">February 5, 2021</span><span class="mobile only">Feb 5, 2021</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/intranet-vision/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Intranet_Visions_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Intranet_Visions_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> A clear vision gives the team something to aim for, and this is especially important for intranet projects, which often involve contributors from many different departments or functions. </p> </div> <div class="media four-wide"> <a href="/videos/intranet-vision/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Intranet_Visions_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Intranet_Visions_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Intranet_Visions_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/10-best-intranets-2020/">10 Best Intranets of 2020</a></h2> <time><span class="small large desktop only">April 3, 2020</span><span class="mobile only">Apr 3, 2020</span> | 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/10-best-intranets-2020/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/10_Best_Intranets_of_2020_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/10_Best_Intranets_of_2020_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Overview of the year's 10 award-winning intranet designs, including better search, connecting employees, team information, and content management. </p> </div> <div class="media four-wide"> <a href="/videos/10-best-intranets-2020/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/10_Best_Intranets_of_2020_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/10_Best_Intranets_of_2020_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/10_Best_Intranets_of_2020_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/10-best-intranets-2019/">10 Best Intranets of 2019</a></h2> <time><span class="small large desktop only">February 8, 2019</span><span class="mobile only">Feb 8, 2019</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/10-best-intranets-2019/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/10_Best_Intranets_of_2019_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/10_Best_Intranets_of_2019_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> The winners of the Intranet Design Annual award improve digital workplace support through better (often federated) search, surfacing data, and actionable visual design as well as easier access to key apps and business tools. </p> </div> <div class="media four-wide"> <a href="/videos/10-best-intranets-2019/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/10_Best_Intranets_of_2019_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/10_Best_Intranets_of_2019_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/10_Best_Intranets_of_2019_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/10-intranet-tips-executives-should-know/">10 Things Executives Should Know About Intranets</a></h2> <time><span class="small large desktop only">June 8, 2018</span><span class="mobile only">Jun 8, 2018</span> | 5 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/10-intranet-tips-executives-should-know/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/10_internet_tips_executives_should_know_Kara.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/10_internet_tips_executives_should_know_Kara.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> A good intranet increases productivity and can be an excellent motivational tool. Intranets are vital to an organization's success and requires executive support. Learn what management can do to support better intranets. </p> </div> <div class="media four-wide"> <a href="/videos/10-intranet-tips-executives-should-know/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/10_internet_tips_executives_should_know_Kara.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/10_internet_tips_executives_should_know_Kara.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/10_internet_tips_executives_should_know_Kara.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/persuasive-techniques-b2b-intranets/">Persuasive Techniques for B2B and Intranets</a></h2> <time><span class="small large desktop only">June 1, 2018</span><span class="mobile only">Jun 1, 2018</span> | 2 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/persuasive-techniques-b2b-intranets/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Persuasive_techniques_for_B2B_and_intranets_Therese.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Persuasive_techniques_for_B2B_and_intranets_Therese.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Tips for simplifying decision-making and engagement on B2B and intranet sites. </p> </div> <div class="media four-wide"> <a href="/videos/persuasive-techniques-b2b-intranets/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Persuasive_techniques_for_B2B_and_intranets_Therese.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Persuasive_techniques_for_B2B_and_intranets_Therese.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Persuasive_techniques_for_B2B_and_intranets_Therese.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/industries-impacted-most-ux-jakob-nielsen/">Industries Impacted Most by UX (Jakob Nielsen)</a></h2> <time><span class="small large desktop only">April 27, 2018</span><span class="mobile only">Apr 27, 2018</span> | 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/industries-impacted-most-ux-jakob-nielsen/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Industries_impacted_most_by_UX_Jakob.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Industries_impacted_most_by_UX_Jakob.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Industries such as technology and ecommerce have reaped the rewards of good UX. Other sectors such as B2B and Intranets are following suit. </p> </div> <div class="media four-wide"> <a href="/videos/industries-impacted-most-ux-jakob-nielsen/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Industries_impacted_most_by_UX_Jakob.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Industries_impacted_most_by_UX_Jakob.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Industries_impacted_most_by_UX_Jakob.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/intranet-design-trends-2018/">Best Intranet Design Trends of 2018</a></h2> <time><span class="small large desktop only">February 24, 2018</span><span class="mobile only">Feb 24, 2018</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/intranet-design-trends-2018/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/best_intranet_design_trends_of_2018-kara.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/best_intranet_design_trends_of_2018-kara.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> This year's intranet design winners focus on simplified designs, large headline text, and links to social sites. </p> </div> <div class="media four-wide"> <a href="/videos/intranet-design-trends-2018/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/best_intranet_design_trends_of_2018-kara.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/best_intranet_design_trends_of_2018-kara.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/best_intranet_design_trends_of_2018-kara.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="pagination"> </li> </ul> </div> <div class="tab-body" id="articlesTabContent"> <ul class="publication-list"> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-usability-guidelines/">Intranet Usability Guidelines: New Findings From 57 Intranets</a> </h2> <time><span class="small large desktop only">January 19, 2024</span><span class="mobile only">Jan 19, 2024</span> | Article: 12 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Updated intranet guidelines feature enhanced content practices by teams, refined search design to meet elevated expectations, task-oriented navigation, and standardized design elements for visual consistency.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/ai-intranet-features/">AI Intranet Features: Current and Future</a> </h2> <time><span class="small large desktop only">October 27, 2023</span><span class="mobile only">Oct 27, 2023</span> | Article: 6 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Using AI on an intranet can boost employee productivity, support career growth, and create a more tailored employee experience.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-trends/">The 10 Best Intranets of 2023: Trends in Design and Process</a> </h2> <time><span class="small large desktop only">July 30, 2023</span><span class="mobile only">Jul 30, 2023</span> | Article: 8 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Noteworthy highlights from Intranet Design Annual winners in 2023 include supporting the return to work and hybrid working, fostering employee growth and development, utilizing AI effectively, and minimizing the need for employees to leave the intranet to access additional tools.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-design/">10 Best Intranets of 2023: What Makes Them Great</a> </h2> <time><span class="small large desktop only">July 9, 2023</span><span class="mobile only">Jul 9, 2023</span> | Article: 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Winners of the 2023 Intranet Design Annual span 5 countries and 6 industries. Average team sizes were larger this year compared to those of years past, while collaboration with external agencies played a significant role in executing successful intranet redesigns.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/castle-framework/">CASTLE Framework for Productivity/Workplace Applications</a> </h2> <time><span class="small large desktop only">January 29, 2023</span><span class="mobile only">Jan 29, 2023</span> | Article: 8 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>The HEART framework is great for B2C products but is lacking for workplace applications where users cannot choose the product. CASTLE offers a complementary assessment framework for UX that focuses on the needs of internal product teams.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-trends/2022-intranet-trends/">The 10 Best Intranets of 2022: Trends in Design and Process</a> </h2> <time><span class="small large desktop only">August 7, 2022</span><span class="mobile only">Aug 7, 2022</span> | Article: 9 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Still challenged by the global pandemic but unwavering, intranet-design teams committed to accessibility and inclusion. Empathy and logic prevailed, resulting in winning intranets that are accepting and supportive of all employees equally.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-design/2022/">10 Best Intranets of 2022: What Makes Them Great</a> </h2> <time><span class="small large desktop only">July 10, 2022</span><span class="mobile only">Jul 10, 2022</span> | Article: 6 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>The 2022 Intranet Design Annual winning teams were small relative to the size of their organizations, yet they produced excellent designs quickly. Teams continued to partner with outside consultants for support in development, project management, design, research, and other areas. A wide variety of industries from only four countries were represented this year.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-search/">Intranet-Search Essentials</a> </h2> <time><span class="small large desktop only">May 22, 2022</span><span class="mobile only">May 22, 2022</span> | Article: 11 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Well-designed intranet search can become the fastest and easiest way for employees to find the information they need to stay productive.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-study-guide/">Intranet & Enterprise Design: Study Guide</a> </h2> <time><span class="small large desktop only">March 27, 2022</span><span class="mobile only">Mar 27, 2022</span> | Article: 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Unsure where to begin? Use this collection of links to our articles and videos to learn about intranets and enterprise to help you derive an excellent design.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/intranet-roadmap/">Johnson & Johnson’s Intranet Consolidation and Roadmap</a> </h2> <time><span class="small large desktop only">November 28, 2021</span><span class="mobile only">Nov 28, 2021</span> | Article: 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Johnson & Johnson’s redesigned intranet centralizes company news and digital-workplace tools on a single platform. 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Intranet</a> </h2> <time><span class="small large desktop only">May 30, 2021</span><span class="mobile only">May 30, 2021</span> | Article: 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Wellcome Trust’s winning intranet, Trustnet, is the product of a user-centered design, a clear product vision, in-house development capabilities, and Agile development.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/united-nations-intranet/">Intranet Design Annual Winner Preview: The UN Intranet-iSeek</a> </h2> <time><span class="small large desktop only">May 9, 2021</span><span class="mobile only">May 9, 2021</span> | Article: 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>The United Nations’ intranet, The UN Intranet-iSeek, consolidated many separate intranets to align 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only">Sep 27, 2020</span> | Article: 9 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Carefully examine the user’s context, task at hand, and next steps when deciding whether to open links to documents and external sites in the same or a new browser tab.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/covid19-intranet-ia/">How to Organize COVID-19 Information on Your Intranet</a> </h2> <time><span class="small large desktop only">May 31, 2020</span><span class="mobile only">May 31, 2020</span> | Article: 7 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Interviews with intranet designers and case-study analyses show that designers are positioning COVID-19 content on intranets all in one place and are making it easy to find and consume.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/user-centered-intranet-redesign-steps/">User-Centered Intranet Redesign: Set Up for Success in 11 Steps</a> </h2> <time><span class="small large desktop only">May 30, 2020</span><span class="mobile only">May 30, 2020</span> | Article: 10 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Before designing an intranet, appoint a leader, align with stakeholders, get user feedback, derive an intranet vision, create user-related artifacts, and assemble the right team.</p> </div> </div> </li> <li class="pagination"> <span><span class="show-for-medium-up only small large desktop">Previous « </span> <span class="show-for-small-down mobile only">Prev « </span></span> <span class="currentpage"> 1 </span> <a href="?apage=2#articles"> 2 </a> <a href="?apage=3#articles"> 3 </a> <a href="?apage=4#articles"> 4 </a> 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