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<!doctype html><html lang="en"><head><title data-react-helmet="true">FAQ - Taper et transférer | PRESTO</title><meta data-react-helmet="true" name="description" content="Trouvez les réponses à toutes vos questions concernant l&#x27;utilisation de votre carte PRESTO et le transfert entre différentes agences de transport en commun pour un voyage sans encombre."/><meta data-react-helmet="true" name="keywords" content="Utiliser PRESTO, Taper, Voyager, Voyage, Transferts, Transférer, Délai de de transfert, Programme à tarif unique, Tarif unique de l&#x27;Ontario, Tarif unique, Oublier de taper à la fin du trajet, Présentation de carte manquée, Rabais de fidélité, Preuve de paiement, Trajet GO par défaut, Trajet par défaut, transfert gratuit, Questions fréquemment posées, Conseils, FAQ, Suggestions, Informations, Réponses, Aide"/><meta data-react-helmet="true" name="title" content="FAQ - Taper et transférer | PRESTO"/><link data-react-helmet="true" rel="alternate" href="/fr-CA/" hrefLang="fr-CA"/><meta charset="utf-8"><meta name="viewport" content="width=device-width,initial-scale=1,shrink-to-fit=no"><meta name="theme-color" content="#000000"><meta name="format-detection" content="telephone=no"/><meta name="apple-itunes-app" content="app-id=1437927882"><meta name="google-play-app" content="app-id=com.metrolinx.presto.android.consumerapp"><meta name="msapplication-TileImage" content="https://lh3.googleusercontent.com/O3rv-tucK4ZmkMRHILzVykh6VeLdPjrIlHhIN-tThVN33G__WOu-iR07Ej-yNBJS_AU=w300"><link rel="shortcut icon" href="/dist/presto-ui/favicon.ico"><link rel="stylesheet" href="/content/smart-app-banner.css" media="screen"><link href="/dist/presto-ui/static/css/2.e380258a.chunk.css" rel="stylesheet"><link href="/dist/presto-ui/static/css/main.4a646102.chunk.css" rel="stylesheet"></head><body id="body"><iframe src="" height="0" width="0" style="display:none;visibility:hidden" id="tag-manager"></iframe><noscript>You need to enable JavaScript to run this app.</noscript><script src="/scripts/smart-app-banner.js"></script><script type="text/javascript">const url=location.href,{pathname:pathname}=new URL(url);"fr-ca"===pathname.split("/")[1].toLowerCase()?new SmartBanner({daysHidden:15,daysReminder:90,appStoreLanguage:"us",title:"PRESTO",author:"App officielle de Metrolinx",store:{ios:"Sur le App Store",android:"Sur Google Pay",windows:"In Windows store",inAmazonAppStore:"In the Amazon Appstore"},price:{ios:"GRATUIT",android:"GRATUIT",windows:"GRATUIT"},icon:"https://lh3.googleusercontent.com/O3rv-tucK4ZmkMRHILzVykh6VeLdPjrIlHhIN-tThVN33G__WOu-iR07Ej-yNBJS_AU=w300",iconGloss:null,url:null,button:"Voir",scale:"auto",speedIn:300,speedOut:400,daysHidden:15,daysReminder:0,force:null,hideOnInstall:!1,layer:!1,iOSUniversalApp:!0,appendToSelector:"body"}):new SmartBanner({daysHidden:15,daysReminder:90,appStoreLanguage:"us",title:"PRESTO",author:"Official app from Metrolinx",store:{ios:"On the App Store",android:"In Google Play",windows:"In Windows store",inAmazonAppStore:"In the Amazon Appstore"},price:{ios:"FREE",android:"FREE",windows:"FREE"},icon:"https://lh3.googleusercontent.com/O3rv-tucK4ZmkMRHILzVykh6VeLdPjrIlHhIN-tThVN33G__WOu-iR07Ej-yNBJS_AU=w300",iconGloss:null,url:null,button:"VIEW",scale:"auto",speedIn:300,speedOut:400,daysHidden:15,daysReminder:0,force:null,hideOnInstall:!1,layer:!1,iOSUniversalApp:!0,appendToSelector:"body"})</script><div id="root"><div class="skip-overlay" tabindex="0"></div><div class=""></div><div class="newMainPageContent d-none"><section id="sidebar" class="new-pagesidenav"><div class="side-wrapper "><div class="side-menu" role="navigation"><h2>FAQs</h2><div data-e2e-id="graphql-integrated"><ul><li aria-hidden="true" class="divider"><hr/></li><li class=""><a class="" aria-label="Aperçu" target="_self" href="/fr-CA/support/faqs">Aperçu</a></li><li class=""><a class="" aria-label="Nouveau à PRESTO" target="_self" href="/fr-CA/support/faqs/new-to-presto">Nouveau à PRESTO</a></li><li class=""><a class="" aria-label="Gestion de compte" target="_self" href="/fr-CA/support/faqs/account-management">Gestion de compte</a></li><li class=""><a class="" aria-label="Chargement de carte" target="_self" href="/fr-CA/support/faqs/load-card">Chargement de carte</a></li><li class=""><a class="" aria-label="PRESTO dans Google Wallet" target="_self" href="/fr-CA/support/faqs/PRESTO-in-Google-Wallet">PRESTO dans Google Wallet</a></li><li class=""><a class="" aria-label="PRESTO dans Portefeuille Apple" target="_self" href="/fr-CA/support/faqs/PRESTO-in-Apple-Wallet">PRESTO dans Portefeuille Apple</a></li><li class=""><a class="" aria-label="PRESTO sans contact" target="_self" href="/fr-CA/support/faqs/contactless">PRESTO sans contact</a></li><li class="active"><a class="" aria-label="Tapez &amp; transférez" target="_self" href="/fr-CA/support/faqs/tapping-and-transferring">Tapez &amp; transférez</a></li><li class=""><a class="" aria-label="Application PRESTO" target="_self" href="/fr-CA/support/faqs/presto-app">Application PRESTO</a></li><li class=""><a class="" aria-label="Type de tarif" target="_self" href="/fr-CA/support/faqs/fare-type">Type de tarif</a></li><li class=""><a class="" aria-label="Programmes pour les étudiants &amp; bons" target="_self" href="/fr-CA/support/faqs/student-programs">Programmes pour les étudiants &amp; bons</a></li><li class=""><a class="" aria-label="Carte perdue ou endommagée" target="_self" href="/fr-CA/support/faqs/lost-card">Carte perdue ou endommagée</a></li><li class=""><a class="" aria-label="FAQ sur les crédits d’impôt" target="_self" href="/fr-CA/support/faqs/tax-credit">Crédit d’impôt</a></li><li class=""><a class="" aria-label="Confidentialité et sécurité" target="_self" href="/fr-CA/support/faqs/privacy-and-security">Confidentialité et sécurité</a></li></ul></div></div></div></section><section class="new-mainContent"><h1 class="header-title ">Tapez &amp; transférez</h1><div class="subHeader">Vous avez des questions sur la manière d’effectuer une correspondance en utilisant votre carte PRESTO physique, votre carte de crédit ou de débit sans contact, ou encore votre carte PRESTO dans le portefeuille Google? Vous trouverez ici les réponses à certaines de nos questions les plus fréquentes. </div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>Comment puis-je effectuer une correspondence avec PRESTO? </div></p><img alt="" class="" src="data:image/svg+xml;base64,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"/></button></div></div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>Quelle est la durée de la fenêtre de correspondence gratuite?</div></p><img alt="" class="" src="data:image/svg+xml;base64,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"/></button></div></div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>Comment puis-je vérifier combien de temps il me reste avant la fin de ma fenêtre de correspondence?</div></p><img alt="" class="" src="data:image/svg+xml;base64,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"/></button></div></div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>Ai-je droit à une correspondance gratuite si j’utilise un laissez-passer de transport en commun?</div></p><img alt="" class="" src="data:image/svg+xml;base64,PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4NCjxzdmcgd2lkdGg9IjMycHgiIGhlaWdodD0iMzJweCIgdmlld0JveD0iMCAwIDMyIDMyIiB2ZXJzaW9uPSIxLjEiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyIgeG1sbnM6eGxpbms9Imh0dHA6Ly93d3cudzMub3JnLzE5OTkveGxpbmsiPg0KICAgIDx0aXRsZT5JY29uL0NoZXZyb24vRG93bjwvdGl0bGU+DQogICAgPGcgaWQ9Ikljb24vQ2hldnJvbi9Eb3duIiBzdHJva2U9Im5vbmUiIHN0cm9rZS13aWR0aD0iMSIgZmlsbD0ibm9uZSIgZmlsbC1ydWxlPSJldmVub2RkIj4NCiAgICAgICAgPHBhdGggZD0iTTE5LjcxMjU4ODIsMTcuNjkzMDU1NCBMMTMuNjc3ODgwOCwyMy43MTI4OTcxIEMxMy4yOTMxNzY4LDI0LjA5NTcwMSAxMi42NzA2NDcxLDI0LjA5NTcwMSAxMi4yODcxMTgsMjMuNzEyODk3MSBDMTEuOTA0Mjk0LDIzLjMzMDA5MzMgMTEuOTA0Mjk0LDIyLjcwOTEyMTQgMTIuMjg3MTE4LDIyLjMyNjU1MiBMMTcuNjI2OTE0LDE2Ljk5OTg4MjggTDEyLjI4ODA1OCwxMS42NzQxNTEzIEMxMS45MDQyOTQsMTEuMjkxMzQ3NSAxMS45MDQyOTQsMTAuNjcwNjA5OSAxMi4yODgwNTgsMTAuMjg3ODA2MSBDMTIuNjcxNTg3MSw5LjkwNDA2NDYzIDEzLjI5NDExNjgsOS45MDQwNjQ2MyAxMy42Nzc4ODA4LDEwLjI4NzgwNjEgTDE5LjcxMjU4ODIsMTYuMzA3NjQ3OSBDMTkuOTA0NTg3NywxNi40OTg5MzI2IDIwLDE2Ljc0OTA1NjEgMjAsMTYuOTk5ODgyOCBDMjAsMTcuMjUwNzA5NSAxOS45MDQ1ODc3LDE3LjUwMjcwODQgMTkuNzEyNTg4MiwxNy42OTMwNTU0IFoiIGlkPSJGaWxsLTEiIGZpbGw9IiMxOTE5MTkiIHRyYW5zZm9ybT0idHJhbnNsYXRlKDE2LjAwMDAwMCwgMTcuMDAwMDAwKSByb3RhdGUoLTI3MC4wMDAwMDApIHRyYW5zbGF0ZSgtMTYuMDAwMDAwLCAtMTcuMDAwMDAwKSAiPjwvcGF0aD4NCiAgICA8L2c+DQo8L3N2Zz4="/></button></div></div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>Qu’est-ce que le programme à tarif unique de l’Ontario? </div></p><img alt="" class="" src="data:image/svg+xml;base64,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"/></button></div></div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>Comment le tarif unique s'applique-t-il si je voyage avec plus de deux agences de transport en commun ?</div></p><img alt="" class="" src="data:image/svg+xml;base64,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"/></button></div></div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>Que se passe-t-il si j’oublie d’utiliser ma carte en quittant GO Transit?</div></p><img alt="" class="" src="data:image/svg+xml;base64,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"/></button></div></div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>Est-ce que j’obtiendrai toujours mes rabais de fidélité habituels si j’obtiens également des correspondances gratuities?</div></p><img alt="" class="" src="data:image/svg+xml;base64,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"/></button></div></div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>Pourquoi n’ai-je pas obtenu mon transfert gratuit lorsque j’ai transféré à une station de métro de la TTC?</div></p><img alt="" class="" src="data:image/svg+xml;base64,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"/></button></div></div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>Quelle est ma preuve de paiement lorsque j’utilise PRESTO dans le transport en commun? </div></p><img alt="" class="" src="data:image/svg+xml;base64,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"/></button></div></div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>Plusieurs personnes peuvent-elles se déplacer en même temps avec la même carte PRESTO?</div></p><img alt="" class="" src="data:image/svg+xml;base64,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"/></button></div></div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>Que se passe-t-il si j’utilise accidentellement ma carte PRESTO sur un appareil GO Transit ou UP Express? </div></p><img alt="" class="" src="data:image/svg+xml;base64,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"/></button></div></div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>Qu’est-ce qu’un trajet par défaut sur GO Transit et comment puis-je le configure et l’utiliser?</div></p><img alt="" class="" src="data:image/svg+xml;base64,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"/></button></div></div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>J’obtiens une correspondance gratuite avec mon agence de transport en commun locale, même s’il n’utilise pas PRESTO. Aurai-je toujours droit à une correspondence gratuite?</div></p><img alt="" class="" src="data:image/svg+xml;base64,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"/></button></div></div><div class=""><div class="accordion-section" id=""><button aria-expanded="false" class="accordion-heading" id="" aria-controls=""><p><div>Pourquoi n’ai-je pas reçu un transfert gratuit lorsque j’ai été transféré de GO Transit à une autre agence de transport en commun au cours de la période de transfert de trois heures de GO Transit?</div></p><img alt="" class="" src="data:image/svg+xml;base64,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"/></button></div></div></section></div><footer 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transférez"},"description":{"value":"Vous avez des questions sur la manière d’effectuer une correspondance en utilisant votre carte PRESTO physique, votre carte de crédit ou de débit sans contact, ou encore votre carte PRESTO dans le portefeuille Google? Vous trouverez ici les réponses à certaines de nos questions les plus fréquentes. "}}},{"uid":"1f7b8bce-f16b-4281-806a-14fd4eb7f33d","componentName":"Accordion","dataSource":"{5BC6001F-CD4C-4A07-86A1-62EDB344B2FA}","params":{},"fields":{"heading":{"value":"Comment puis-je effectuer une correspondence avec PRESTO? "},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003EIl vous suffit d&rsquo;utiliser votre carte lorsque vous montez &agrave; bord d&rsquo;un v&eacute;hicule de correspondance, et le syst&egrave;me v&eacute;rifiera automatiquement si vous avez droit &agrave; une correspondance gratuite. Par exemple, si vous vous d&eacute;placez entre GO Transit et la TTC&nbsp;:\u003C\u002Fp\u003E\n\u003Col\u003E\n \u003Cli\u003EUtilisez votre carte PRESTO pour monter &agrave; bord de GO Transit;\u003C\u002Fli\u003E\n \u003Cli\u003EUtilisez votre carte &agrave; votre dernier arr&ecirc;t avec GO Transit;\u003C\u002Fli\u003E\n \u003Cli\u003E et utilisez votre carte pour effectuer une correspondance vers la TTC. Votre correspondance avec la TTC est gratuite si vous utilisez votre carte pendant la fen&ecirc;tre de correspondance de trois heures de GO Transit.\u003C\u002Fli\u003E\n\u003C\u002Fol\u003E"},"ID":{"value":""},"AccordionId":{"value":""},"CssClass":{"value":""},"IsAccordianWrapper":{"value":false},"accordionOpenState":{"value":false},"AccordionRegionId":{"value":""}}},{"uid":"8c2654e0-8f8d-4a87-ab34-e2dd3f497e1c","componentName":"Accordion","dataSource":"{D4E9AD26-8D20-4CBB-BDD4-5EB9E8527D80}","params":{},"fields":{"heading":{"value":"Quelle est la durée de la fenêtre de correspondence gratuite?"},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003ETous les agences de transport en commun locaux qui utilisent PRESTO disposent d&rsquo;une fen&ecirc;tre de deux heures o&ugrave; vous pouvez effectuer une correspondance gratuite, &agrave; l&rsquo;exception de GO Transit qui offre une fen&ecirc;tre de correspondance de trois heures. \u003C\u002Fp\u003E\n\u003Cp\u003EVotre fen&ecirc;tre de correspondance commence lorsque vous utilisez votre carte PRESTO pour la premi&egrave;re fois. Vos correspondances pendant cette p&eacute;riode seront gratuites, mais si vous utilisez &agrave; nouveau la carte apr&egrave;s que la fen&ecirc;tre de correspondance soit termin&eacute;e, vous devrez payer un nouveau tarif. Si vous avez commenc&eacute; votre trajet avec une agence de transport en commun qui dispose d&rsquo;une fen&ecirc;tre de correspondance de deux heures, mais que vous effectuez ensuite une correspondance avec GO, votre fen&ecirc;tre de correspondance sera r&eacute;initialis&eacute;e et passera &agrave; la fen&ecirc;tre de correspondance de trois heures de GO.\u003C\u002Fp\u003E"},"ID":{"value":""},"AccordionId":{"value":""},"CssClass":{"value":""},"IsAccordianWrapper":{"value":false},"accordionOpenState":{"value":false},"AccordionRegionId":{"value":""}}},{"uid":"38f539f1-d225-4e21-807f-6861aea86337","componentName":"Accordion","dataSource":"{CBA506E8-A0B0-47D5-8BB3-DD0DA006BE42}","params":{},"fields":{"heading":{"value":"Comment puis-je vérifier combien de temps il me reste avant la fin de ma fenêtre de correspondence?"},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003EVotre fen&ecirc;tre de correspondance actuelle appara&icirc;tra chaque fois que vous utiliserez une carte PRESTO physique ou une carte PRESTO dans le portefeuille Google sur un dispositif tarifaire PRESTO. Si vous utilisez une carte PRESTO physique qui a &eacute;t&eacute; ajout&eacute;e &agrave; un compte PRESTO, vous pouvez voir votre fen&ecirc;tre de correspondance en utilisant la fonction &laquo;&nbsp;V&eacute;rifier le solde&nbsp;&raquo; sur l&rsquo;application PRESTO. \u003C\u002Fp\u003E"},"ID":{"value":""},"AccordionId":{"value":""},"CssClass":{"value":""},"IsAccordianWrapper":{"value":false},"accordionOpenState":{"value":false},"AccordionRegionId":{"value":""}}},{"uid":"2e74a1b2-ca93-42ab-9f64-1b92fef2f448","componentName":"Accordion","dataSource":"{8D90A839-4E57-4338-81DE-932F5BF0A27C}","params":{},"fields":{"heading":{"value":"Ai-je droit à une correspondance gratuite si j’utilise un laissez-passer de transport en commun?"},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003EOui, si vous avez un laissez-passer de transport en commun pour la TTC, Brampton, Durham ou MiWay, vos correspondances effectuées au cours de la fenêtre de correspondances seront gratuites. Cependant, si vous commencez votre trajet par une agence de transport en commun pour lequel vous avez déjà un laissez-passer, et que vous effectuez ensuite une correspondance avec GO Transit, votre tarif GO ne sera pas réduit.\u003C\u002Fp\u003E"},"ID":{"value":""},"AccordionId":{"value":""},"CssClass":{"value":""},"IsAccordianWrapper":{"value":false},"accordionOpenState":{"value":false},"AccordionRegionId":{"value":""}}},{"uid":"d37bad13-7b77-4779-9abd-d0ea6151b1d5","componentName":"Accordion","dataSource":"{F27E2348-4003-463D-B474-0810553C5889}","params":{},"fields":{"heading":{"value":"Qu’est-ce que le programme à tarif unique de l’Ontario? "},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003EGr&acirc;ce au programme &agrave; tarif unique de l&rsquo;Ontario, les passagers du transport en commun ne paieront qu'une seule fois lorsqu'ils feront un aller-retour &agrave; Brampton Transit, Burlington Transit, Durham Region Transit, DRT Specialized Services, Hamilton Street Railway, MiWay, Oakville Transit, TTC, TTC Wheel Trans, GO Transit, YRT et YRT Mobility On-Request. Il s&rsquo;applique aux tarifs pay&eacute;s avec une carte PRESTO, une carte PRESTO dans le portefeuille Google, ou une carte de credit ou de debit.\u003C\u002Fp\u003E\n\u003Cul style=\"list-style-type: disc;\"\u003E\n \u003Cli\u003EPour les trajets effectu&eacute;s avec la TTC et GO, la partie TTC du trajet sera gratuite. Si vous commencez votre trajet avec la TTC, le co&ucirc;t habituel du tarif de la TTC sera d&eacute;duit de votre tarif du trajet GO final.\u003C\u002Fli\u003E\n \u003Cli\u003EPour les trajets effectu&eacute;s TTC-905, la deuxi&egrave;me partie du trajet sera gratuite.\u003C\u002Fli\u003E\n\u003C\u002Ful\u003E"},"ID":{"value":""},"AccordionId":{"value":""},"CssClass":{"value":""},"IsAccordianWrapper":{"value":false},"accordionOpenState":{"value":false},"AccordionRegionId":{"value":""}}},{"uid":"3b226487-235b-4857-9e47-a18e8a950981","componentName":"Accordion","dataSource":"{8113CC0F-66A9-49A2-8A5F-148EA4F4760C}","params":{},"fields":{"heading":{"value":"Comment le tarif unique s'applique-t-il si je voyage avec plus de deux agences de transport en commun ?"},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003EGr&acirc;ce au programme &agrave; tarif unique de l&rsquo;Ontario, toutes les correspondances effectu&eacute;es pendant la fen&ecirc;tre de correspondance sont gratuites ou b&eacute;n&eacute;ficient d&rsquo;une r&eacute;duction. Par exemple, si vous commencez votre trajet avec GO, que vous passez ensuite &agrave; MiWay, puis &agrave; Oakville Transit, vos correspondances avec MiWay et Oakville seront gratuites si elles ont lieu pendant la fen&ecirc;tre de correspondance de trois heures de GO.\u003C\u002Fp\u003E\n\u003Cp\u003ESi vous effectuez une correspondance entre un transport en commun local et GO Transit, votre tarif GO Transit sera r&eacute;duit du prix du transport en commun local, si la correspondance a lieu pendant la fen&ecirc;tre de correspondance de l&rsquo;agence de transport en commun locale.\u003C\u002Fp\u003E"},"ID":{"value":""},"AccordionId":{"value":""},"CssClass":{"value":""},"IsAccordianWrapper":{"value":false},"accordionOpenState":{"value":false},"AccordionRegionId":{"value":""}}},{"uid":"42a82d25-9ac0-4942-a0b5-39b62e7bbe94","componentName":"Accordion","dataSource":"{D01D613D-2C86-4317-9ECA-EE1F1F15FA49}","params":{},"fields":{"heading":{"value":"Que se passe-t-il si j’oublie d’utiliser ma carte en quittant GO Transit?"},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003ESi vous utilisez GO Transit, que vous avez d&eacute;fini un trajet par d&eacute;faut et que vous utilisez votre carte dans la fen&ecirc;tre de correspondance de trois heures de GO Transit, vous n&rsquo;avez pas besoin d&rsquo;utiliser votre carte pour obtenir une correspondence gratuite.\u003C\u002Fp\u003E\n\u003Cp\u003ESi vous voyagez avec GO Transit sans voyage par d&eacute;faut, vous devez utiliser votre carte en quittant le transport pour obtenir une correspondance gratuite, sinon vous devrez payer le tarif de la destination la plus &eacute;loign&eacute;e sur la ligne que vous avez emprunt&eacute;e et vous devrez payer un nouveau tarif lorsque vous effectuerez une correspondance avec une autre agence de transport en commun. Si vous avez commencé votre voyage en transport en commun local, et vous avez ensuite transféré à GO Transit sans utiliser votre carte à la sortie, vous ne serez pas admissible à des rabais de transfert dans le cadre du programme de tarif unique.\u003C\u002Fp\u003E\n\u003Cp\u003ESi vous vous d&eacute;placez uniquement avec GO Transit et que vous oubliez d&rsquo;utiliser votre carte &agrave; la fin de votre trajet, votre tarif sera calcul&eacute; en fonction de la distance parcourue jusqu&rsquo;&agrave; la destination la plus &eacute;loign&eacute;e sur la ligne que vous avez emprunt&eacute;e. Le tarif sera automatiquement d&eacute;duit du solde de votre carte la prochaine fois que vous la pr&eacute;senterez. Consultez le site \u003Ca rel=\"noopener noreferrer\" href=\"https:\u002F\u002Fwww.gotransit.com\u002Ffr\u002Fcomment-payer\u002Fencore-plus-de-modes-de-paiement-avec-presto\u002Fjai-oublie-de-presenter-ma-carte-a-la-fin-de-mon-trajet\" target=\"_blank\"\u003EWeb de GO Transit\u003C\u002Fa\u003E pour en savoir plus.\u003C\u002Fp\u003E"},"ID":{"value":""},"AccordionId":{"value":""},"CssClass":{"value":""},"IsAccordianWrapper":{"value":false},"accordionOpenState":{"value":false},"AccordionRegionId":{"value":""}}},{"uid":"9938ba64-8101-4345-b4c1-a75ae4276f4e","componentName":"Accordion","dataSource":"{37045229-207F-448D-BDEF-0FB491761E7C}","params":{},"fields":{"heading":{"value":"Est-ce que j’obtiendrai toujours mes rabais de fidélité habituels si j’obtiens également des correspondances gratuities?"},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003EVos rabais de fid&eacute;lit&eacute; s&rsquo;appliqueront toujours lorsque vous vous d&eacute;placerez sur les r&eacute;seaux des agences de transport en commun qui offrent des programmes de fid&eacute;lisation. \u003C\u002Fp\u003E"},"ID":{"value":""},"AccordionId":{"value":""},"CssClass":{"value":""},"IsAccordianWrapper":{"value":false},"accordionOpenState":{"value":false},"AccordionRegionId":{"value":""}}},{"uid":"9661cc82-50ba-4209-b299-68e76e0b7d06","componentName":"Accordion","dataSource":"{84CF3FDE-B5CE-4AD3-83EC-C918C366A14C}","params":{},"fields":{"heading":{"value":"Pourquoi n’ai-je pas obtenu mon transfert gratuit lorsque j’ai transféré à une station de métro de la TTC?"},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003ESi votre carte PRESTO a un solde n&eacute;gatif, les appareils PRESTO aux barri&egrave;res tarifaires des stations de m&eacute;tro de la TTC peuvent refuser un transfert gratuit. Pour &ecirc;tre s&ucirc;r d&rsquo;obtenir votre transfert gratuit &agrave; une station de m&eacute;tro de la TTC, votre solde de carte PRESTO doit &ecirc;tre sup&eacute;rieur &agrave; 0,00 $.\u003C\u002Fp\u003E\n\u003Cp\u003EVoici certaines fa&ccedil;ons de charger des fonds instantan&eacute;ment, si vous voulez votre transfert gratuit :\u003C\u002Fp\u003E\n\u003Cul\u003E\n \u003Cli\u003EL&rsquo;option Charger maintenant sur l&rsquo;\u003Ca href=\"\u002Ffr-CA\u002Fabout\u002Fpresto-app\"\u003Eapplication PRESTO\u003C\u002Fa\u003E charge instantan&eacute;ment des fonds sur votre carte avec la CCP.\u003C\u002Fli\u003E\n \u003Cli\u003E&Agrave; un \u003Ca href=\"\u002Ffr-CA\u002Ffind-an-outlet\u002Ffare-vending-machines\"\u003ENouveaux distributeur automatique de billets\u003C\u002Fa\u003E&nbsp;(disponible &agrave; chaque station de m&eacute;tro de la TTC)\u003C\u002Fli\u003E\n \u003Cli\u003EEn personne &agrave; un \u003Ca href=\"\u002Ffr-CA\u002Ffind-an-outlet\u002Fcustomer-service-outlets\"\u003EPoint de service &agrave; la client&egrave;le\u003C\u002Fa\u003E\u003C\u002Fli\u003E\n\u003C\u002Ful\u003E\n\u003Cp\u003E&nbsp;\u003C\u002Fp\u003E"},"ID":{"value":""},"AccordionId":{"value":""},"CssClass":{"value":""},"IsAccordianWrapper":{"value":false},"accordionOpenState":{"value":false},"AccordionRegionId":{"value":""}}},{"uid":"d7c8fff0-4a2a-4f95-bc47-2ea5f0c491e6","componentName":"Accordion","dataSource":"{2F55F7FE-59D4-4BA1-A1D4-9178E9686B60}","params":{},"fields":{"heading":{"value":"Quelle est ma preuve de paiement lorsque j’utilise PRESTO dans le transport en commun? "},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003EVotre preuve de paiement est le moyen de paiement que vous avez utilis&eacute;. Si un agent de contr&ocirc;le des tarifs vous demande une preuve de paiement, il vous suffit de taper votre mode de paiement sur leur lecteur portable pour v&eacute;rifier que votre carte est valide et que vous l&rsquo;avez utilis&eacute;e au d&eacute;but de votre trajet. Votre carte ne sera pas d&eacute;bit&eacute;e lorsque vous la pr&eacute;senterez sur un appareil de contr&ocirc;le tarifaire.\u003C\u002Fp\u003E\n\u003Cp\u003ESi vous &ecirc;tre admissible aux tarifs r&eacute;duits (p. ex. jeunes et personnes &acirc;g&eacute;es), assurez-vous de vous munir d&rsquo;une pi&egrave;ce d&rsquo;identit&eacute; prouvant que vous &ecirc;tes admissible &agrave; ces tariffs. \u003C\u002Fp\u003E"},"ID":{"value":""},"AccordionId":{"value":""},"CssClass":{"value":""},"IsAccordianWrapper":{"value":false},"accordionOpenState":{"value":false},"AccordionRegionId":{"value":""}}},{"uid":"25d471be-0dc0-49d7-bfd7-acc539d54c9a","componentName":"Accordion","dataSource":"{01610313-CEB5-497F-A160-64E1D86805F1}","params":{},"fields":{"heading":{"value":"Plusieurs personnes peuvent-elles se déplacer en même temps avec la même carte PRESTO?"},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003E\u003Cspan style=\"color: black;\"\u003EVous pouvez utiliser le solde de votre carte PRESTO pour acheter des billets papier pour des passagers suppl&eacute;mentaires lorsque vous vous d&eacute;placez avec les agences de transport en commun suivantes&nbsp;: \u003C\u002Fspan\u003E\u003C\u002Fp\u003E\n\u003Cul style=\"list-style-type: disc;\"\u003E\n \u003Cli\u003EBrampton Transit \u003C\u002Fli\u003E\n \u003Cli\u003E Burlington Transit \u003C\u002Fli\u003E\n \u003Cli\u003EHamilton Street Railway \u003C\u002Fli\u003E\n \u003Cli\u003EOakville Transit \u003C\u002Fli\u003E\n \u003Cli\u003EOC Transpo \u003C\u002Fli\u003E\n\u003C\u002Ful\u003E\n\u003Cp\u003EPour acheter des billets papier suppl&eacute;mentaires avec le solde de votre carte PRESTO, adressez-vous au conducteur lorsque vous montez dans le v&eacute;hicule.\u003C\u002Fp\u003E\n\u003Cp\u003EToutefois, les billets papier ne donnent pas droit &agrave; des correspondances gratuites dans le cadre du programme &agrave; tarif unique. Si vous voulez vous assurer que les personnes avec lesquelles vous vous d&eacute;placez peuvent obtenir des correspondances gratuites avec d&rsquo;autres agences de transport en commun pendant votre trajet, chaque client devra utiliser sa propre carte PRESTO, sa carte de d&eacute;bit ou sa carte de credit.\u003C\u002Fp\u003E"},"ID":{"value":""},"AccordionId":{"value":""},"CssClass":{"value":""},"IsAccordianWrapper":{"value":false},"accordionOpenState":{"value":false},"AccordionRegionId":{"value":""}}},{"uid":"02b4c177-6b62-473c-9d54-9a7a4ed4e9ea","componentName":"Accordion","dataSource":"{3B2A0A3E-1651-43AC-AD8C-F3032211FDDA}","params":{},"fields":{"heading":{"value":"Que se passe-t-il si j’utilise accidentellement ma carte PRESTO sur un appareil GO Transit ou UP Express? "},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003EPas de soucis! Vous pouvez annuler votre transaction dans les 15&nbsp;minutes qui suivent l&rsquo;utilisation d&rsquo;UP Express, et dans les 45&nbsp;minutes qui suivent l&rsquo;utilisation de GO Transit. Il vous suffit de taper une fois sur le bouton &laquo;&nbsp;Mode&nbsp;&raquo; d&rsquo;un dispositif UP Express ou deux fois sur un dispositif GO Transit pour acc&eacute;der &agrave; l&rsquo;&eacute;cran &laquo;&nbsp;Annuler le tarif&nbsp;&raquo;. Utilisez ensuite votre mode de paiement comme vous le feriez normalement. L&rsquo;&eacute;cran du dispositif confirmera que le paiement de votre tarif a &eacute;t&eacute; annul&eacute;. L&rsquo;annulation du tarif appara&icirc;tra &eacute;galement dans votre historique de transaction. \u003C\u002Fp\u003E"},"ID":{"value":""},"AccordionId":{"value":""},"CssClass":{"value":""},"IsAccordianWrapper":{"value":false},"accordionOpenState":{"value":false},"AccordionRegionId":{"value":""}}},{"uid":"82ff7f1c-1317-4678-b015-16d0db3eee0d","componentName":"Accordion","dataSource":"{F71096E1-3A36-4F81-836A-DFFEDB8646AB}","params":{},"fields":{"heading":{"value":"Qu’est-ce qu’un trajet par défaut sur GO Transit et comment puis-je le configure et l’utiliser?"},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003EUn trajet par d&eacute;faut est une fonction pratique qui vous permet de gagner du temps en pr&eacute;d&eacute;finissant votre trajet le plus courant avec le train GO. Lorsque vous utilisez votre carte en montant &agrave; bord, le syst&egrave;me vous facture automatiquement le tarif de votre trajet par d&eacute;faut, de sorte que vous n&rsquo;avez pas &agrave; utiliser &agrave; nouveau votre carte lorsque vous descendez &agrave; votre destination par d&eacute;faut. Cela signifie que PRESTO permet de gagner plus de temps.\u003C\u002Fp\u003E\n\u003Cp\u003EVous pouvez configurer un trajet par d&eacute;faut GO pour une carte PRESTO physique, une carte PRESTO dans un portefeuillemobile, des cartes de cr&eacute;dit\u002Fd&eacute;bit physiques et une carte de cr&eacute;dit dans un portefeuille mobile.\u003C\u002Fp\u003E\n\u003Cp\u003EPour configurer un trajet GO par d&eacute;faut sur l&rsquo;application PRESTO :\u003C\u002Fp\u003E\n\u003Col\u003E\n \u003Cli\u003EConnectez-vous &agrave; votre compte PRESTO\u003C\u002Fli\u003E\n \u003Cli\u003ES&eacute;lectionnez l&rsquo;ic&ocirc;ne du menu &laquo; Hamburger &raquo; en haut &agrave; gauche de l&rsquo;&eacute;cran d&rsquo;accueil.\u003C\u002Fli\u003E\n \u003Cli\u003ES&eacute;lectionnez &laquo; Trajet GO par d&eacute;faut &raquo; et choisissez la carte pour laquelle vous souhaitez configurer un trajet par d&eacute;faut.\u003C\u002Fli\u003E\n \u003Cli\u003ES&eacute;lectionnez les gares GO o&ugrave; vous commencez et terminez votre trajet GO habituel.\u003C\u002Fli\u003E\n \u003Cli\u003EAppuyez sur le bouton &laquo; configurer le trajet par d&eacute;faut &raquo;\u003C\u002Fli\u003E\n \u003Cli\u003ESi vous avez une carte PRESTO physique, suivez les instructions pour tenir votre carte contre le dos de votre t&eacute;l&eacute;phone, et c&rsquo;est tout!\u003C\u002Fli\u003E\n\u003C\u002Fol\u003E\n\u003Cp\u003EPour ajouter un trajet GO par d&eacute;faut &agrave; une carte de cr&eacute;dit\u002Fd&eacute;bit sans contact, vous pouvez &eacute;galement utiliser le site web PRESTO.\u003C\u002Fp\u003E\n\u003Cp\u003ESi vous souhaitez voyager d&rsquo;une de vos gares par d&eacute;faut &agrave; une autre gare, vous devrez utiliser la fonction &laquo; surpasser &raquo; sur l&rsquo;appareil PRESTO. Appuyez une fois sur le bouton &laquo; Mode &raquo; de l&rsquo;appareil PRESTO, puis pr&eacute;senter votre carte PRESTO pour annuler votre trajet par d&eacute;faut. Lorsque vous arrivez &agrave; votre destination, assurez-vous de pr&eacute;senter la carte sur l&rsquo;appareil.Si vous oubliez de taper votre carte &agrave; la fin de votre trajet sur GO Transit, vous pourriez &ecirc;tre factur&eacute; jusqu&rsquo;&agrave; la fin de la ligne GO et un frais intitul&eacute; &laquo; Ajustement tarifaire &mdash; pr&eacute;sentation non d&eacute;tect&eacute;e de la carte &agrave; la fin du trajet &raquo; pourrait appara&icirc;tre dans l&rsquo;historique des transactions de votre carte PRESTO.\u003C\u002Fp\u003E"},"ID":{"value":""},"AccordionId":{"value":""},"CssClass":{"value":""},"IsAccordianWrapper":{"value":false},"accordionOpenState":{"value":false},"AccordionRegionId":{"value":""}}},{"uid":"368ae852-d279-4ee3-86a7-3c171f4019d3","componentName":"Accordion","dataSource":"{C75C72A7-FA63-4701-9D95-045E36B49EE3}","params":{},"fields":{"heading":{"value":"J’obtiens une correspondance gratuite avec mon agence de transport en commun locale, même s’il n’utilise pas PRESTO. Aurai-je toujours droit à une correspondence gratuite?"},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003E\u003Cspan style=\"color: black;\"\u003ELes passagers qui effectuent une correspondance avec l&rsquo;une des agences de transport en commun ci-dessous recevront une correspondance gratuite vers une gare GO ou un arr&ecirc;t d&rsquo;autobus GO lorsqu&rsquo;ils pr&eacute;senteront leur carte PRESTO. Visitez le site Web de l&rsquo;agence de transport en commun pour en savoir plus.\u003C\u002Fspan\u003E\u003C\u002Fp\u003E\n\u003Cul style=\"list-style-type: disc;\"\u003E\n \u003Cli\u003E\u003Ca rel=\"noopener noreferrer\" href=\"https:\u002F\u002Fwww.grt.ca\u002Fen\u002Findex.aspx\" target=\"_blank\"\u003EGrand River Transit\u003C\u002Fa\u003E\n \u003Cspan class=\"external-image\"\u003E\u003Csvg viewbox=\"0 0 12 12\" fill=\"#000000\" width=\"12px\" height=\"12px\" aria-label=\"Opens in a new tab.\"\u003E\n \u003Ctitle\u003EIcon\u002FExternalLink\u003C\u002Ftitle\u003E\n \u003Cg id=\"Screens\" stroke=\"none\" stroke-width=\"1\"\u003E\u003Cg id=\"Footer\u002FLarge_WithLinks\" transform=\"translate(-647.000000, -70.000000)\"\u003E\u003Cg id=\"Icon\u002FExternalLink\" transform=\"translate(645.000000, 68.000000)\"\u003E\n \u003Cpath d=\"M12.0042826,13.0012043 C12.0042826,13.2766816 11.7809642,13.5 11.505487,13.5 L2.99879567,13.5 C2.72331843,13.5 2.5,13.2766816 2.5,13.0012043 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L8.49386833,8.32235769 C8.25907623,8.55647871 7.89135463,8.55771258 7.65813696,8.3251624 C7.4249202,8.09261131 7.42615761,7.72594072 7.66094971,7.4918197 L7.66094971,7.4918197 L11.4923299,3.6713903 L8.41684011,3.68170997 C8.09920612,3.69944244 7.83267216,3.43367028 7.83379708,3.10033338 C7.81815113,2.78371941 8.08648496,2.51615253 8.42077733,2.51503083 L8.42077733,2.51503083 Z\" id=\"Combined-Shape\"\u003E\u003C\u002Fpath\u003E\n \u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fsvg\u003E\u003C\u002Fspan\u003E\u003C\u002Fli\u003E\n \u003Cli\u003E\u003Ca rel=\"noopener noreferrer\" href=\"https:\u002F\u002Fwww.milton.ca\u002Fen\u002Fliving-in-milton\u002Fgo-transit-fare-integration.aspx\" target=\"_blank\"\u003EMilton Transit\u003C\u002Fa\u003E\n \u003Cspan class=\"external-image\"\u003E\u003Csvg viewbox=\"0 0 12 12\" fill=\"#000000\" width=\"12px\" height=\"12px\" aria-label=\"Opens in a new tab.\"\u003E\n 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\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fsvg\u003E\u003C\u002Fspan\u003E\u003C\u002Fli\u003E\n \u003Cli\u003E\u003Ca rel=\"noopener noreferrer\" href=\"https:\u002F\u002Fguelph.ca\u002Fliving\u002Fgetting-around\u002Fbus\u002Ffares-and-passes\u002Fguelph-transit-and-go-transit-fare-integration-2\u002F\" target=\"_blank\"\u003EGuelph Transit\u003C\u002Fa\u003E\n \u003Cspan class=\"external-image\"\u003E\u003Csvg viewbox=\"0 0 12 12\" fill=\"#000000\" width=\"12px\" height=\"12px\" aria-label=\"Opens in a new tab.\"\u003E\n \u003Ctitle\u003EIcon\u002FExternalLink\u003C\u002Ftitle\u003E\n \u003Cg id=\"Screens\" stroke=\"none\" stroke-width=\"1\"\u003E\u003Cg id=\"Footer\u002FLarge_WithLinks\" transform=\"translate(-647.000000, -70.000000)\"\u003E\u003Cg id=\"Icon\u002FExternalLink\" transform=\"translate(645.000000, 68.000000)\"\u003E\n \u003Cpath d=\"M12.0042826,13.0012043 C12.0042826,13.2766816 11.7809642,13.5 11.505487,13.5 L2.99879567,13.5 C2.72331843,13.5 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L12.3084776,4.51865122 L8.49386833,8.32235769 C8.25907623,8.55647871 7.89135463,8.55771258 7.65813696,8.3251624 C7.4249202,8.09261131 7.42615761,7.72594072 7.66094971,7.4918197 L7.66094971,7.4918197 L11.4923299,3.6713903 L8.41684011,3.68170997 C8.09920612,3.69944244 7.83267216,3.43367028 7.83379708,3.10033338 C7.81815113,2.78371941 8.08648496,2.51615253 8.42077733,2.51503083 L8.42077733,2.51503083 Z\" id=\"Combined-Shape\"\u003E\u003C\u002Fpath\u003E\n \u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fsvg\u003E\u003C\u002Fspan\u003E \u003C\u002Fli\u003E\n \u003Cli\u003E\u003Ca rel=\"noopener noreferrer\" href=\"https:\u002F\u002Fwww.townofbwg.com\u002Fen\u002Findex.aspx\" target=\"_blank\"\u003EBradford West Gwillimbury Transit\u003C\u002Fa\u003E\n \u003Cspan class=\"external-image\"\u003E\u003Csvg viewbox=\"0 0 12 12\" fill=\"#000000\" width=\"12px\" height=\"12px\" aria-label=\"Opens in a new tab.\"\u003E\n \u003Ctitle\u003EIcon\u002FExternalLink\u003C\u002Ftitle\u003E\n \u003Cg id=\"Screens\" stroke=\"none\" stroke-width=\"1\"\u003E\u003Cg id=\"Footer\u002FLarge_WithLinks\" transform=\"translate(-647.000000, -70.000000)\"\u003E\u003Cg id=\"Icon\u002FExternalLink\" transform=\"translate(645.000000, 68.000000)\"\u003E\n \u003Cpath d=\"M12.0042826,13.0012043 C12.0042826,13.2766816 11.7809642,13.5 11.505487,13.5 L2.99879567,13.5 C2.72331843,13.5 2.5,13.2766816 2.5,13.0012043 L2.5,4.52310772 C2.5,4.43101877 2.52488428,4.34474185 2.56829543,4.27063439 C2.65467438,4.12213496 2.81514417,4.02288232 2.99879567,4.02288232 L6.00300755,4.02288232 C6.27848479,4.02288232 6.50180322,4.24620075 6.50180322,4.52167799 C6.50180322,4.79715523 6.27848479,5.02047366 6.00300755,5.02047366 L3.5,5.02 L3.5,12.502 L11.003,12.502 L11.0038318,10.0098601 C11.0038318,9.7335932 11.2277904,9.50963466 11.5040572,9.50963466 C11.7803241,9.50963466 12.0042826,9.7335932 12.0042826,10.0098601 L12.0042826,13.0012043 L12.0042826,13.0012043 Z M12.900295,2.5 C13.0506704,2.51616208 13.2009332,2.56565785 13.3175424,2.68193254 C13.4341504,2.79820848 13.5005589,2.9313189 13.4999965,3.09798735 L13.4999965,3.09798735 L13.4849225,7.56470179 C13.4843601,7.73137024 13.4170516,7.86492934 13.2996562,7.98199049 C13.1822595,8.09905036 13.0483176,8.16616643 12.8811714,8.16672728 C12.5635374,8.18445974 12.2970035,7.91868758 12.2981284,7.58535069 L12.2981284,7.58535069 L12.3084776,4.51865122 L8.49386833,8.32235769 C8.25907623,8.55647871 7.89135463,8.55771258 7.65813696,8.3251624 C7.4249202,8.09261131 7.42615761,7.72594072 7.66094971,7.4918197 L7.66094971,7.4918197 L11.4923299,3.6713903 L8.41684011,3.68170997 C8.09920612,3.69944244 7.83267216,3.43367028 7.83379708,3.10033338 C7.81815113,2.78371941 8.08648496,2.51615253 8.42077733,2.51503083 L8.42077733,2.51503083 Z\" id=\"Combined-Shape\"\u003E\u003C\u002Fpath\u003E\n \u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fsvg\u003E\u003C\u002Fspan\u003E \u003C\u002Fli\u003E\n \u003Cli\u003E\u003Ca rel=\"noopener noreferrer\" href=\"https:\u002F\u002Fwww.barrie.ca\u002F\" target=\"_blank\"\u003EBarrie Transit\u003C\u002Fa\u003E\n \u003Cspan class=\"external-image\"\u003E\u003Csvg viewbox=\"0 0 12 12\" fill=\"#000000\" width=\"12px\" height=\"12px\" aria-label=\"Opens in a new tab.\"\u003E\n \u003Ctitle\u003EIcon\u002FExternalLink\u003C\u002Ftitle\u003E\n \u003Cg id=\"Screens\" stroke=\"none\" stroke-width=\"1\"\u003E\u003Cg id=\"Footer\u002FLarge_WithLinks\" transform=\"translate(-647.000000, -70.000000)\"\u003E\u003Cg id=\"Icon\u002FExternalLink\" transform=\"translate(645.000000, 68.000000)\"\u003E\n \u003Cpath d=\"M12.0042826,13.0012043 C12.0042826,13.2766816 11.7809642,13.5 11.505487,13.5 L2.99879567,13.5 C2.72331843,13.5 2.5,13.2766816 2.5,13.0012043 L2.5,4.52310772 C2.5,4.43101877 2.52488428,4.34474185 2.56829543,4.27063439 C2.65467438,4.12213496 2.81514417,4.02288232 2.99879567,4.02288232 L6.00300755,4.02288232 C6.27848479,4.02288232 6.50180322,4.24620075 6.50180322,4.52167799 C6.50180322,4.79715523 6.27848479,5.02047366 6.00300755,5.02047366 L3.5,5.02 L3.5,12.502 L11.003,12.502 L11.0038318,10.0098601 C11.0038318,9.7335932 11.2277904,9.50963466 11.5040572,9.50963466 C11.7803241,9.50963466 12.0042826,9.7335932 12.0042826,10.0098601 L12.0042826,13.0012043 L12.0042826,13.0012043 Z M12.900295,2.5 C13.0506704,2.51616208 13.2009332,2.56565785 13.3175424,2.68193254 C13.4341504,2.79820848 13.5005589,2.9313189 13.4999965,3.09798735 L13.4999965,3.09798735 L13.4849225,7.56470179 C13.4843601,7.73137024 13.4170516,7.86492934 13.2996562,7.98199049 C13.1822595,8.09905036 13.0483176,8.16616643 12.8811714,8.16672728 C12.5635374,8.18445974 12.2970035,7.91868758 12.2981284,7.58535069 L12.2981284,7.58535069 L12.3084776,4.51865122 L8.49386833,8.32235769 C8.25907623,8.55647871 7.89135463,8.55771258 7.65813696,8.3251624 C7.4249202,8.09261131 7.42615761,7.72594072 7.66094971,7.4918197 L7.66094971,7.4918197 L11.4923299,3.6713903 L8.41684011,3.68170997 C8.09920612,3.69944244 7.83267216,3.43367028 7.83379708,3.10033338 C7.81815113,2.78371941 8.08648496,2.51615253 8.42077733,2.51503083 L8.42077733,2.51503083 Z\" id=\"Combined-Shape\"\u003E\u003C\u002Fpath\u003E\n \u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fsvg\u003E\u003C\u002Fspan\u003E\u003C\u002Fli\u003E\n\u003C\u002Ful\u003E"},"ID":{"value":""},"AccordionId":{"value":""},"CssClass":{"value":""},"IsAccordianWrapper":{"value":false},"accordionOpenState":{"value":false},"AccordionRegionId":{"value":""}}},{"uid":"a1c4b743-6188-4782-8515-ad06b247d7fc","componentName":"Accordion","dataSource":"{C9F4F6D5-2846-4D95-A3D9-9999054D546E}","params":{},"fields":{"heading":{"value":"Pourquoi n’ai-je pas reçu un transfert gratuit lorsque j’ai été transféré de GO Transit à une autre agence de transport en commun au cours de la période de transfert de trois heures de GO Transit?"},"headingA11y":{"value":""},"description":{"value":"\u003Cp\u003EHabituellement, c&rsquo;est parce que votre transfert &agrave; GO Transit &eacute;tait gratuit. Lorsque cela se produit, votre p&eacute;riode de transfert ne sera pas prolong&eacute;e jusqu&rsquo;&agrave; la p&eacute;riode de trois heures de GO Transit. Si vous passez ensuite de GO &agrave; une autre agence de transport en commun locale apr&egrave;s la fin de votre p&eacute;riode de transfert initiale de deux heures, vous devrez payer un nouveau tarif, au lieu d&rsquo;obtenir un transfert de tarif unique gratuit. \u003C\u002Fp\u003E\n\u003Cp\u003EVoici un exemple de situation o&ugrave; cela pourrait se produire :\u003C\u002Fp\u003E\n\u003Cul\u003E\n \u003Cli\u003EVous utilisez le transport en commun local et payez un tarif sup&eacute;rieur au tarif minimum de 3,70 $ de GO Transit.\u003C\u002Fli\u003E\n \u003Cli\u003EEnsuite, vous transf&eacute;rez &agrave; un court trajet sur GO Transit qui co&ucirc;te au moins 3,70 $ (ou votre trajet GO a &eacute;t&eacute; r&eacute;duit par votre fid&eacute;lit&eacute; GO). Dans ce cas, dans le cadre du transfert de tarif unique vers GO, un petit montant de fonds sera ajout&eacute; &agrave; votre carte. 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