Second Opinion | UCSF Benioff Children's Hospitals

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Learn more.","image":"https://www.ucsfbenioffchildrens.org/-/media/project/ucsf/ucsf-bch/images/article/hero/second-opinion-2x.jpg?rev=0e1a9c3dab8341fab85268c1b0b79958","url":"https://www.ucsfbenioffchildrens.org/second-opinion","author":{"@type":"Organization","name":"UCSF Health"},"dateCreated":"2024-08-09T18:45:09+00:00","dateModified":"2024-08-09T18:49:02+00:00","publisher":{"@type":"Organization","name":"UCSF Health","logo":{"@type":"ImageObject","url":"https://www.ucsfbenioffchildrens.org/-/media/project/ucsf/ucsf-health/ezgifcom-gif-maker.png?rev=b49aee14cf934fb086632358c341cf97"}},"articleBody":"If your child has a complex medical issue or you're facing a difficult treatment decision about their care, getting a second opinion from a leading specialist can provide valuable guidance and peace of mind. A world-class medical center like UCSF Benioff Children's Hospitals has the expertise to help.\nThere are two ways to seek a second opinion from a doctor at UCSF Benioff Children's Hospitals.","articleSection":"Article"} </script> </head> <body class="default-device bodyclass"> <a href="#content" class="skip-to-content">Skip to Main Content</a> <div id="wrapper">  <header> <div id="header" class="container-fluid"> <div class="component rich-text ie-warning-banner"> <div class="component-content"> <p> Looks like you’re visiting Benioff Children's Hospitals on Internet Explorer. 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href="/refer-a-patient">Refer a Patient</a></li> </ul> <div class="mobile-nav-footer"> </div> </div> </div> </div> </div> </div> </div> </div> </header>   <main> <div id="content" class="container"> <div class="component article-hero basic-hero"> <div class="component-content"> <div class="hero-image"> <img src="/-/media/project/ucsf/ucsf-bch/images/article/hero/second-opinion-2x.jpg?h=1112&iar=0&w=2880&rev=0e1a9c3dab8341fab85268c1b0b79958&hash=EFC497355C9D38669972B72A5D49A81D" alt="" width="2880" height="1112" /> </div> <div class="hero-content"> <div class="eyebrow hero-breadcrumb"> <div class="component ucsf-breadcrumb"> <div class="component-content"> </div> </div> </div> <div class="hero-badge-hero"> </div> <h1 class="hero-title display1"> Second Opinion </h1> </div> </div> </div><div class="component clinic-ctas no-links container"> <div class="component-content"> </div> </div><div class="component share-print-email container clinic-share"> <div class="component-content"> <div class="share-component"> <a aria-label="Print Page" href="#" rel="nofollow" class="icon-ui-print" title="Print"></a> <a aria-label="Share Page" data-email-body="Thought you might want to see this:" class="icon-ui-share" data-email-body="Thought you might want to see this:" data-email-subject="Take a look at this link from UCSF"></a> </div> <div class="clearfix"></div> </div> </div><div class="component article-intro column-layout col-2-66-33 container"> <div class="component-content col-2-80-20"> <div class="article-content left-col"> <div class="font-larger article-text rich-text"> <p>If your child has a complex medical issue or you're facing a difficult treatment decision about their care, getting a second opinion from a leading specialist can provide valuable guidance and peace of mind. A world-class medical center like UCSF Benioff Children's Hospitals has the expertise to help.</p> <p>There are two ways to seek a second opinion from a doctor at UCSF Benioff Children's Hospitals.</p> </div> </div> <div class="article-info right-col"> </div> </div> </div> <div class="component content container"> <div class="component-content"> <div class="component cls-info-cards col-xs-12"> <div class="component-content"> <div class="cls-info-cards-columns"><div class="cls-info-cards-column info-cards-column-left"> <div class="component cls-info-card cls-info-card cls-info-card-small col-xs-12"> <div class="component-content"> <div class="cls-info-card-title"><h2 class="field-title">Appointment with a UCSF expert</h2></div><div class="cls-info-card-content field-description"><p>Schedule a doctor visit. The visit takes place in person or, in certain circumstances, can be done via telehealth.</p> <p><a href="#appointment"><button type="button" class="btn btn-tertiary">More about appointments </button></a></p></div> </div> </div> </div><div class="cls-info-cards-column info-cards-column-right"> <div class="component cls-info-card cls-info-card cls-info-card-small col-xs-12"> <div class="component-content"> <div class="cls-info-card-title"><h2 class="field-title">Written opinion from a UCSF expert</h2></div><div class="cls-info-card-content field-description"><p>Submit your medical records and receive a written second opinion. This is done remotely and for a flat fee.</p> <p><a href="#written"><button type="button" class="btn btn-tertiary">More about written opinions</button></a></p></div> </div> </div> </div></div> </div> </div> <div class="component column-layout col-2-66-33 col-xs-12 col-2-80-20"> <div class="component-content"> <div class="left-col"> <div class="component rich-text paragraph1 col-xs-12"> <div class="component-content"> <h2 id="appointment">Appointment with a UCSF expert</h2> <p>Whether or not you already have a diagnosis and recommended course of treatment, you’re welcome to make an appointment with a doctor at UCSF Benioff Children's Hospitals to discuss your child's case and explore your options.</p> <p>In some cases, if preferred and if eligible, the appointment may be done via telehealth. Otherwise, all appointments take place in person in the San Francisco Bay Area.</p> </div> </div> </div> <div class="right-col"> </div> </div> </div> <div class="component free-floating-link-button btn col-xs-12 btn-primary"> <div class="component-content"> <div><a href="/find-a-doctor"><p class="field-buttontext">Find a doctor</p></a></div> </div> </div> <div class="component free-floating-link-button btn col-xs-12 btn-secondary"> <div class="component-content"> <div><a><span class="icon-ui-phone"></span><p class="field-buttontext">(877) 822-4453</p></a></div> </div> </div> <div class="component column-layout col-2-66-33 col-xs-12 col-2-80-20"> <div class="component-content"> <div class="left-col"> <div class="component rich-text paragraph1 col-xs-12"> <div class="component-content"> <h2 id="written">Written opinion from a UCSF expert</h2> <p>UCSF Benioff Children's Hospitals has partnered with Summus to provide a written second opinion service. A dedicated team from Summus will guide you through the second opinion process, help collect medical records relevant to your child's diagnosis, select the right UCSF doctor to review your child's case and help answer any questions you have along the way.</p> <p>A specialist at UCSF Benioff Children's Hospitals – selected for expertise that matches your needs – will review your child's medical records, images and history, then provide you with a second opinion in writing.</p> <p>The time required to deliver a second opinion varies, but once all medical records are assembled, the UCSF expert’s written opinion is typically provided in about seven to 10 days.</p> <p>A remote second opinion from UCSF Benioff Children's Hospitals costs $900.</p> <p>For additional details, see the <a rel="noopener noreferrer" href="https://app.summusglobal.com/UCSFRemoteSecondOpinion#FAQs" target="_blank">UCSF written second opinion FAQs</a> on the Summus website.</p> </div> </div> <div class="component free-floating-link-button btn col-xs-12 btn-primary"> <div class="component-content"> <div><a href="https://app.summusglobal.com/UCSFRemoteSecondOpinion" rel="noopener noreferrer" title="Request a written second opinion" target="_blank"><p class="field-buttontext">Request a written second opinion</p></a></div> </div> </div> </div> <div class="right-col"> </div> </div> </div> <div class="component column-layout col-2-66-33 col-xs-12 col-2-80-20"> <div class="component-content"> <div class="left-col"> <div class="component rich-text paragraph1 col-xs-12"> <div class="component-content"> <h2>Comparison chart: Appointment vs. written opinion</h2> <br /> <table> <tbody> <tr> <td style="background-color: #c6d9f0;"> </td> <td style="background-color: #c6d9f0;"><strong>Appointment</strong></td> <td style="background-color: #c6d9f0;"><strong>Written opinion</strong> </td> </tr> <tr> <td>Speak with doctor</td> <td>Yes</td> <td>No</td> </tr> <tr> <td>Offered remotely</td> <td>In some cases</td> <td>Yes, 100% remote</td> </tr> <tr> <td>Payment</td> <td>Through insurance or out-of-pocket</td> <td>Out-of-pocket flat fee</td> </tr> <tr> <td>Facilitation</td> <td>UCSF Benioff Children's Hospitals</td> <td>Summus, in partnership with UCSF Benioff Children's Hospitals</td> </tr> <tr> <td>Further information</td> <td>Search our <a href="/find-a-doctor">UCSF pediatric doctors</a> and <a href="/clinics">UCSF pediatric clinics</a> online. If you need live help finding a doctor and scheduling an appointment, call (877) 822-4453.</td> <td>First, please read the <a rel="noopener noreferrer" href="https://app.summusglobal.com/UCSFRemoteSecondOpinion#FAQs" target="_blank">UCSF written second opinion FAQs</a> on the Summus website. If you still have questions after that, call (917) 565-8540 and select option 5. </td> </tr> </tbody> </table> <br /> <p><strong>Note:</strong> Do not use the second opinion service for medical emergencies or if your child needs immediate treatment guidance. If your child may be having a medical emergency, please call your local emergency service number (911 in the United States) or go to the nearest emergency room.</p> <br /> <br /> <h2>Second opinions for medical professionals</h2> <p>If you’re a physician looking for a second opinion from a UCSF Benioff Children's Hospitals doctor, please visit our <a href="/medical-professionals/request-a-consultation">Request a Consultation</a> page.</p> </div> </div> </div> <div class="right-col"> </div> </div> </div> <div class="component bys-moment col-xs-12"> <div class="component-content"> <div class="bys-moment-content"> <p class="bys-moment-eyebrow"> Saving future lives </p> <h2 class="bys-moment-headline"> 500+ UCSF investigators are researching cures for hundreds of childhood and adult diseases. </h2> </div> <div class="bys-moment-image"> <img loading="lazy" 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