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name="apple-mobile-web-app-title" content="Lesprom Network"> <meta name="application-name" content="Lesprom Network"> <meta property="og:site_name" content="Lesprom Network"> <meta name="msapplication-TileColor" content="#248761"> <meta name="theme-color" content="#ffffff"> <meta name="facebook-domain-verification" content="me30zbbe5yrnxw1oyjmcowisxqx56o" /> <link href="/assets/wj/bootstrap/bootstrap.min.css?t=1658411164" rel="stylesheet" type="text/css"> <link href="https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700;900&display=swap" rel="stylesheet" type="text/css"> <link href="/assets/wide/css/default.css?t=1721771863" rel="stylesheet" type="text/css"> <link href="/assets/wide/css/header.css?t=1724074259" rel="stylesheet" type="text/css"> <link href="/assets/wide/css/controls.css?t=1729134416" rel="stylesheet" type="text/css"> <link href="/assets/wide/css/popup-windows-new.css?t=1701372228" rel="stylesheet" type="text/css"> <link 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id="navbar"> <div class="hamburger-menu"> <i class="fal fa-bars"></i> </div> <a class="navbar-brand" href="/en/"> <img src="/assets/wide/img/logo_lesprom.svg" /> </a> <div class="navbar-search"></div> <ul class="navbar-nav"> <li class="nav-item nav-reg"> <a class="btn btn--text--bgd" href="/en/register/" role="button">Registration</a> </li> <li class="nav-item nav-auth"> <a class="btn btn-orange" href="/en/auth/">Login</a> </li> </ul> </div> </nav> </div> </header> <div id="main_content" class="container main-fixed"> <div id="main_content_layout" class="dflex"> <div class="dropdown-menu-cont"> <div class="dropdown-menu-left"> <a class="dropdown-item" href="/en/trade/"><b class="icon icon-trade"></b> <span>Trading</span></a> <a class="dropdown-item" href="/en/members/"><b class="icon icon-firms"></b> <span>Suppliers</span></a> <a class="dropdown-item" href="/en/news/"><b class="icon icon-news"></b> <span>News</span></a> <a class="dropdown-item" href="/en/analytics/"><b class="icon icon-research"></b> <span>Analytics</span></a> <a class="dropdown-item" href="/en/job/"><b class="icon icon-jobs"></b> <span>Jobs</span></a> <a class="dropdown-item" href="/en/info/advert/"><b class="icon icon-advert"></b> <span>Advertising</span></a> <a class="dropdown-item" href="/en/newsroom/help/"><b class="icon icon-info"></b> <span>Lesprom</span></a> </div> </div> <div id="main_content_center" class="content-center" style="min-width:100%;"> <div class="column_container"> <div class="mobile-header"> <div class="mobile-header__action mobile-header__icon" id="mobile-header-action"></div> <div class="navbar mobile-header__company"></div> </div> <div class="column-left" id="column-left-menu"> <div class="column-left__scroll"> <div class="column-left__sidebar"> <div class="column-left__header header-mobile"> <div class="column-left__hamburger mobile-header__icon"></div> <div> <span class="column-left__name-hdr">Lesprom Network</span> </div> <div class="column-left__close mobile-header__icon"></div> </div> <ul class="column-left__list column-left__list-drop"> <li class="column-left__drop column-left__no-drop column-left__item--home"> <a href="/en/dashboard/" class="column-left__name"><span>Overview</span></a> </li> <li class="column-left__drop column-left__item--orders"> <div class="column-left__name">Orders</div> <ul class="column-left__list"> <li><a href="/en/dashboard/orders/?tab=active">Current orders</a></li> <li><a href="/en/dashboard/orders/">All orders</a></li> </ul> </li> <li class="column-left__drop column-left__item--sales"> <div class="column-left__name">Sales</div> <ul class="column-left__list"> <li><a href="/en/dashboard/ofs/">Products on sale</a></li> </ul> </li> <li class="column-left__drop column-left__item--buy"> <div class="column-left__name">Procurements</div> <ul class="column-left__list"> <li><a href="/en/rfq/">All RFQ</a></li> <li><a href="/en/dashboard/rfq/">My RFQ</a></li> </ul> </li> <li class="column-left__drop column-left__item--analytics"> <div class="column-left__name">Analytics</div> <ul class="column-left__list"> <li><a href="/en/analytics/">Lesprom Analytics</a></li> </ul> </li> </ul> </div> <ul class="column-left__list"> <li class="column-left__item column-left__item--settings column-left__split"> <a href="/en/mylesprom/settings/"> <span class="menu-text">Settings</span> </a> </li> <li class="column-left__item column-left__item--reference active"> <a href="/en/newsroom/help/"> <span class="menu-text">Help</span> </a> </li> <li class="column-left__item column-left__item--tariff"> <a href="/en/pricing/"> <span class="menu-text">Plans & Pricing</span> </a> </li> <li class="column-left__item column-left__item--docs"> <a href="/en/legal/"> <span class="menu-text">Legal docs</span> </a> </li> </ul> </div> </div> <div class="column_center"> <div class="widjet"> <h1 class="section-title">Help</h1><section class="topics"><ul class="topics"> <li><a href="?topic=1"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 38.34 39.3"><defs><style>.help-marketplace-1{fill:#b9b9b9;}.help-marketplace-1,.help-marketplace-2{fill-rule:evenodd;}.help-marketplace-2{fill:#60c439;}</style></defs><title>Ресурс 3</title><g id="Слой_2" data-name="Слой 2"><g id="Слой_1-2" data-name="Слой 1"><path class="help-marketplace-1" d="M24,36.42h0V39.3H14.38V36.42H8.63V39.3H0V31.63H38.34V39.3H29.72V36.42Z"></path><path class="help-marketplace-2" d="M21.09,22.05H35.47v6.71H21.09ZM3.83,0H18.21V7.67H3.83ZM21.09,0H35.47V7.67H21.09Zm0,11.5H35.47v6.71H21.09Zm-17.26-1H18.21v7.67H3.83Zm0,11.51H18.21v6.71H3.83Z"></path></g></g></svg><h3>Marketplace</h3></a></li> <li><a href="?topic=7"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 34.51 42.18"><defs><style>.help-suppliers-1{fill:#60c439;}.help-suppliers-1,.help-suppliers-2{fill-rule:evenodd;}.help-suppliers-2{fill:#b9b9b9;}</style></defs><title>Ресурс 5</title><g id="Слой_2" data-name="Слой 2"><g id="Слой_1-2" data-name="Слой 1"><path class="help-suppliers-1" d="M7.67,3.83c1.92-1,5.75-2.87,9.58-1,5.76,2.87,7.67,6.71,15.34,1,1,0,1.92,0,1.92,1V20.13c0,1-1,1.92-1.92,2.88a11,11,0,0,1-6.71,2.87c-3.83,0-8.63-4.79-12.46-4.79-1.92,0-4.79,1-5.75,1.92a1.34,1.34,0,0,1-1.92,0V6.71C5.75,5.75,6.71,4.79,7.67,3.83Z"></path><path class="help-suppliers-2" d="M2.88,0C1,0,0,1,0,1.92v1A3.5,3.5,0,0,1,1,5.75V40.26a2.06,2.06,0,0,0,1.92,1.92c1,0,1-1,1-1.92V5.75c0-1,1-1.92,1-2.87v-1A2.06,2.06,0,0,0,2.88,0Z"></path></g></g></svg><h3>Suppliers Directory</h3></a></li> <li><a href="?topic=5"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 34.51 35.47"><defs><style>.help-account-1{fill:#b9b9b9;fill-rule:evenodd;}.help-account-2{fill:#fff;}</style></defs><title>Ресурс 9</title><g id="Слой_2" data-name="Слой 2"><g id="Слой_1-2" data-name="Слой 1"><path class="help-account-1" d="M17.25,0A17.18,17.18,0,0,1,34.51,17.25c0,10.55-7.67,18.22-17.26,18.22S0,27.8,0,17.25A17.18,17.18,0,0,1,17.25,0Z"></path><polygon class="help-account-2" points="11.5 18.21 11.5 13.42 20.13 13.42 20.13 25.88 23 25.88 23 29.71 11.5 29.71 11.5 25.88 14.38 25.88 14.38 18.21 11.5 18.21"></polygon><path class="help-account-2" d="M14.38,8.63c0-1,0-1.92,1-1.92,1-1,1-1,1.91-1a3.53,3.53,0,0,1,2.88,1,3.35,3.35,0,0,1,1,1.92,3.31,3.31,0,0,1-1,1.91,3.53,3.53,0,0,1-2.88,1c-.95,0-.95,0-1.91-1C14.38,10.54,14.38,9.59,14.38,8.63Z"></path></g></g></svg><h3>Lesprom Network Account</h3></a></li> <li><a href="?topic=2"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32.59 44.09"><defs><style>.help-news-1{fill:#60c439;}.help-news-2{fill:#b9b9b9;fill-rule:evenodd;}</style></defs><title>Ресурс 4</title><g id="Слой_2" data-name="Слой 2"><g id="Слой_1-2" data-name="Слой 1"><path class="help-news-1" d="M16.3,31.63h-1c-1,0-1,0-2.88-1-1,0-1.92-1-3.83-1.91-1-1-2.88-1.92-3.84-3.84-1-1-1.91-3.83-1.91-5.75-1-2.87-1-4.79,1-7.67,1-1.91,1.92-4.79,4.8-5.75A10.85,10.85,0,0,1,16.3,2.88a15.41,15.41,0,0,1,8.62,2.87c1.92,1,3.84,3.84,4.8,5.75a21.32,21.32,0,0,1,1,7.67c-1,1.92-1.91,4.79-2.87,5.75-1,1.92-2.88,2.88-3.84,3.84a7.2,7.2,0,0,1-3.83,1.91,3.53,3.53,0,0,1-2.88,1h2.88c1,0,2.88-1,4.79-1.91,1-1,2.88-1.92,3.84-3.84a15.52,15.52,0,0,0,3.83-6.71,26.55,26.55,0,0,0-1-8.63,14.86,14.86,0,0,0-5.75-7.66A7.25,7.25,0,0,0,22.05,1,12.16,12.16,0,0,0,16.3,0c-1.92,0-3.84,0-4.8,1A7.33,7.33,0,0,0,6.71,2.88,14.86,14.86,0,0,0,1,10.54a26.55,26.55,0,0,0-1,8.63,15.52,15.52,0,0,0,3.83,6.71c1,1.92,2.88,2.88,4.8,3.84a7.3,7.3,0,0,0,3.83,1.91H16.3Z"></path><path class="help-news-1" d="M16.3,27.8h-1a.94.94,0,0,1-1-1,3.53,3.53,0,0,1-2.88-1A7.3,7.3,0,0,1,9.59,23c-1-1-1.92-1.92-1.92-2.88,0-1.92,0-3.83,1-4.79A13.25,13.25,0,0,1,11.5,11.5a7.33,7.33,0,0,1,4.8-1.91,7.32,7.32,0,0,1,4.79,1.91C23,12.46,24,13.42,24,15.34c1,1,1,2.87,1,4.79,0,1-1,1.92-1,2.88-.95,1.91-1.91,1.91-2.87,2.87a3,3,0,0,1-1.92,1,3,3,0,0,1-1.92,1h1.92a9.67,9.67,0,0,1,2.88-1c1-1,1.91-1,2.87-2.88a5,5,0,0,0,1.92-3.83,6.1,6.1,0,0,0,0-5.75A20.07,20.07,0,0,0,23,8.63,13.87,13.87,0,0,0,16.3,6.71,17.7,17.7,0,0,0,9.59,8.63a19.91,19.91,0,0,0-3.84,5.75v5.75A5,5,0,0,0,7.67,24c1,1.92,2.87,1.92,3.83,2.88,1,0,1.92,1,2.88,1H16.3Z"></path><path id="radio-tower-7-icon" class="help-news-2" d="M14.38,36.42c1-1,1-3.83,1.92-5.75.95,1.92,1.91,4.8,2.87,5.75ZM19.17,23a3,3,0,0,1,1-1.92c0-1,1-1.92,1-2.88,0-1.91-1.92-3.83-4.79-3.83-1.92,0-4.8,1.92-4.8,3.83,0,1,1,1.92,1.92,2.88a3.35,3.35,0,0,0,1,1.92C12.46,31.63,9.59,38.34,3.83,44.09h4.8c1.91-1.91,4.79-3.83,7.67-3.83h0c3.83,0,5.75,1.92,7.66,3.83h5.76C24,38.34,20.13,31.63,19.17,23Z"></path></g></g></svg><h3>News</h3></a></li> <li><a href="?topic=10"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 39.3 39.3"><defs><style>.help-events-1{fill:#60c439;}.help-events-1,.help-events-2{fill-rule:evenodd;}.help-events-2{fill:#b9b9b9;}</style></defs><title>Ресурс 10</title><g id="Слой_2" data-name="Слой 2"><g id="Слой_1-2" data-name="Слой 1"><path class="help-events-1" d="M9.59,9.59h.95c1,0,1-1,1-1.92V1.92c0-1,0-1.92-1-1.92H9.59c-1,0-1,1-1,1.92V7.67C8.63,8.63,8.63,9.59,9.59,9.59Z"></path><path class="help-events-1" d="M29.72,9.59h1a3.35,3.35,0,0,0,1-1.92V1.92a3.35,3.35,0,0,0-1-1.92h-1A2.06,2.06,0,0,0,27.8,1.92V7.67A2.06,2.06,0,0,0,29.72,9.59Z"></path><path class="help-events-2" d="M37.38,3.83H33.55V7.67a3.05,3.05,0,0,1-2.88,2.87h-1a2.54,2.54,0,0,1-2.88-2.87V3.83H13.42V7.67a3.05,3.05,0,0,1-2.88,2.87H9.59A3.05,3.05,0,0,1,6.71,7.67V3.83H2.88C1,3.83,0,4.79,0,5.75V36.42A3.07,3.07,0,0,0,2.88,39.3h34.5c1,0,1.92-1.92,1.92-2.88V5.75A2.06,2.06,0,0,0,37.38,3.83Zm0,32.59H2.88v-23h34.5v23Z"></path><path class="help-events-2" d="M21.09,21.09h4.79V16.3H21.09v4.79Z"></path><path class="help-events-2" d="M28.76,21.09h4.79V16.3H28.76a.94.94,0,0,0-1,.95v3.84Z"></path><path class="help-events-2" d="M6.71,27.8h3.83c1,0,1,0,1-1V23H5.75v3.83A.94.94,0,0,0,6.71,27.8Z"></path><path class="help-events-2" d="M21.09,27.8h4.79V23H21.09V27.8Z"></path><path class="help-events-2" d="M28.76,27.8h4.79V23H27.8v3.83A.94.94,0,0,0,28.76,27.8Z"></path><path class="help-events-2" d="M10.54,29.72H5.75v3.83H11.5V29.72Z"></path><path class="help-events-2" d="M18.21,29.72H13.42v3.83h4.79V29.72Z"></path><path class="help-events-2" d="M25.88,29.72H21.09v3.83h4.79V29.72Z"></path><path class="help-events-2" d="M33.55,29.72H27.8v3.83h5.75V29.72Z"></path><polygon class="help-events-1" points="16.3 21.09 17.25 23 20.13 23.96 18.21 25.88 18.21 27.8 16.3 26.84 13.42 27.8 14.38 25.88 12.46 23.96 14.38 23 16.3 21.09"></polygon></g></g></svg><h3>Events</h3></a></li> <li><a href="?topic=11"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 40.26 37.38"><defs><style>.help-jobs-1{fill:#b9b9b9;}.help-jobs-1,.help-jobs-2{fill-rule:evenodd;}.help-jobs-2{fill:#60c439;}</style></defs><title>Ресурс 8</title><g id="Слой_2" data-name="Слой 2"><g id="Слой_1-2" data-name="Слой 1"><path class="help-jobs-1" 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