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SUSE Technical Support handbook | SUSE

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"https://www.suse.com/sector/technology/"> <div> <span>Technology &amp; Software</span> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__federal"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.ranchergovernment.com/"> <div> <span>Federal</span> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__pharma"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/sector/pharma/"> <div> <span>Pharma</span> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__energy"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/sector/energy/"> <div> <span>Energy</span> </div> </a> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="outer support"> <div class="mnavback"><i class="fa fa-angle-left fa-2x"></i> <span class="goback">Back</span></div> <div class="dropdown"> <div class="container-fluid l-flex l-flex--align-stretch"> <div class="col-xs-12"> <div class="col-sm-4"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> Support </div> <ul class="dropdown__product-nav"> <li class="dropdown__support-nav-item dropdown__prod_support"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://scc.suse.com/home"> <div> <span>Product Support</span> <p> SUSE Customer Center </p> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__premium_support"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/services/premium/"> <div> <span>Premium Support Services</span> <p> Dedicated support services from a premium team </p> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__long_term_support"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/products/long-term-service-pack-support/"> <div> <span>Long Term Services Support</span> <p> Stay on your existing product version </p> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__renew_subscription"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/renewals/"> <div> <span>Renew Your Support Subscription</span> <p> Partners with cloud providers </p> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__aws_amazon"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://aws.amazon.com/marketplace/search/results?searchTerms=suse"> <img src="https://www.suse.com/assets/img/icons/320px-Amazon3.svg" alt="AWS"/> <div> <span></span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__microsoft_azure"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://azure.microsoft.com/en-us/solutions/linux-on-azure/suse/"> <img src="https://www.suse.com/assets/img/icons/Microsoft_Azure3.svg" alt="Microsoft Azure"/> <div> <span></span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__google"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://console.cloud.google.com/marketplace/browse?q=SUSE"> <img src="https://www.suse.com/assets/img/icons/lockup_GoogleCloud_FullColor_rgb_139x24px 1.svg" alt="Google"/> <div> <span></span> </div> </a> </div> </div> </li> </ul> </div> </div> <div class="col-sm-4"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> Services </div> <ul class="dropdown__product-nav"> <li class="dropdown__support-nav-item dropdown__consulting"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/services/"> <div> <span>Consulting Services</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__training"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/training/"> <div> <span>Training &amp; Certification</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__premium_technical"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/services/premium-technical-advisory/"> <div> <span>Premium Technical Advisory Services</span> </div> </a> </div> </div> </li> </ul> </div> </div> <div class="col-sm-4"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> Resources </div> <ul class="dropdown__product-nav"> <li class="dropdown__support-nav-item dropdown__user_guide"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/support/handbook/"> <div> <span>SUSE Support User Guide</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__patches"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://download.suse.com/patch/finder/"> <div> <span>Patches &amp; Updates</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__documentation"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://documentation.suse.com/"> <div> <span>Product Documentation</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__knowledgebase"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/support/kb/"> <div> <span>Knowledgebase</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__lifecycle"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/lifecycle/"> <div> <span>Product Support Life Cycle</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__package_hub"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://packagehub.suse.com/"> <div> <span>Package Hub</span> <p> Community packages for SUSE Linux Enterprise Server </p> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__drivers"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://drivers.suse.com/"> <div> <span>Driver Search</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__forums"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://forums.suse.com/forum.php"> <div> <span>Support Forums</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__dev_services"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/services/support-offerings/developer-services/"> <div> <span>Developer Services</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__beta"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/betaprogram/"> <div> <span>Beta Program</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__security"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/support/security/"> <div> <span>Security</span> </div> </a> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="outer partners"> <div class="mnavback"><i class="fa fa-angle-left fa-2x"></i> <span class="goback">Back</span></div> <div class="dropdown"> <div class="container-fluid l-flex l-flex--align-stretch"> <div class="col-xs-12"> <div class="col-sm-12"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> Partners </div> <ul class="dropdown__product-nav"> <li class="dropdown__partners-nav-item dropdown__partners"> <div class="dropdown__partners l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__partners-nav-link" href = "https://www.suse.com/partners/"> <div> <span>Partner Program</span> </div> </a> </div> </div> </li> <li class="dropdown__partners-nav-item dropdown__find_partner"> <div class="dropdown__partners l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__partners-nav-link" href = "https://www.suse.com/partners/find-partner/"> <div> <span>Find a Partner</span> </div> </a> </div> </div> </li> <li class="dropdown__partners-nav-item dropdown__become_partner"> <div class="dropdown__partners l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__partners-nav-link" href = "https://www.suse.com/partners/become-partner/"> <div> <span>Become a Partner</span> </div> </a> </div> </div> </li> <li class="dropdown__partners-nav-item dropdown__partner_portal"> <div class="dropdown__partners l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__partners-nav-link" href = "https://partner.suse.com/"> <div> <span>Login to the SUSE Partner Portal</span> </div> </a> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="outer communities"> <div class="mnavback"><i class="fa fa-angle-left fa-2x"></i> <span class="goback">Back</span></div> <div class="dropdown"> <div class="container-fluid l-flex l-flex--align-stretch"> <div class="col-xs-12"> <div class="col-sm-12"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> Communities </div> <ul class="dropdown__product-nav"> <li class="dropdown__communities-nav-item dropdown__blog"> <div class="dropdown__communities l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__communities-nav-link" href = "https://www.suse.com/c/blog/"> <div> <span>Blog</span> </div> </a> </div> </div> </li> <li class="dropdown__communities-nav-item dropdown__forum"> <div class="dropdown__communities l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__communities-nav-link" href = "https://forums.suse.com/forum.php"> <div> <span>Forum</span> </div> </a> </div> </div> </li> <li class="dropdown__communities-nav-item dropdown__open_source"> <div class="dropdown__communities l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__communities-nav-link" href = "http://opensource.suse.com/"> <div> <span>Open Source Projects</span> </div> </a> </div> </div> </li> <li class="dropdown__communities-nav-item dropdown__open_suse"> <div class="dropdown__communities l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__communities-nav-link" href = "https://www.opensuse.org/"> <div> <span>openSUSE.org</span> </div> </a> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="outer about"> <div class="mnavback"><i class="fa fa-angle-left fa-2x"></i> <span class="goback">Back</span></div> <div class="dropdown"> <div class="container-fluid l-flex l-flex--align-stretch"> <div class="col-xs-12"> <div class="col-sm-12"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> About </div> <ul class="dropdown__product-nav"> <li class="dropdown__about-nav-item dropdown__about"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.suse.com/company/about/"> <div> <span>About</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__leadership"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.suse.com/leadership/"> <div> <span>Leadership</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__careers"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://jobs.suse.com/"> <div> <span>Careers</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__newsroom"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.suse.com/news/"> <div> <span>Newsroom</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__success"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.suse.com/success/"> <div> <span>Success Stories</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__ir"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://ir.suse.com/"> <div> <span>Investor Relations</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__social_impact"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.suse.com/esg/"> <div> <span>Social Impact</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__brand"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://brand.suse.com/"> <div> <span>SUSE Logo and Brand</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__events"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.suse.com/events/"> <div> <span>Events</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__merchandise"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.susemerchandise.com/"> <div> <span>Merchandise Store</span> </div> </a> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </nav> </header> <!-- Google Tag Manager (noscript) --> <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-D64V" height="0" width="0" style="display: none; visibility: hidden"></iframe> </noscript> <!-- End Google Tag Manager (noscript) --> <!-- SUSE include: END --><!-- SUSE include: END --> <main role="main" class=""> <div class="sidebar-page-wrap support_matrix_wrap"> <!-- sidebar mobile nav title - visible only for small screens --> <div class="mobile-sidebar-btn-wrap"> <span>JUMP TO</span></br> <button class="mobile-sidebar-btn">Choose section</button> <div class="sidebar-mob-content"></div> </div> <div class="l-container support_matrix_container"> <div class="sidebar-page-menu u-padding-top-mid-50 u-padding-bottom-mid-50"> <div id="accordion"> <h3 class="sidebar-menu-title t1-paragraph">Support Handbook</h3> <div class="sidebar-menu-list-wrap"> <ul class="sidebar-menu-list"> <li class="sidebar-menu-item"><a href="/support/handbook/" class="active">Support User Guide</a> </li> </ul> </div> <h3 class="sidebar-menu-title t1-paragraph">Types of Support</h3> <div class="sidebar-menu-list-wrap"> <ul class="sidebar-menu-list"> <li class="sidebar-menu-item"><a href="/support/handbook/what-is-technical-support/" class="">Types of Technical Support &amp; What is Technical Support</a> </li> <li class="sidebar-menu-item"><a href="/support/handbook/standard-entitlement/" class="">Standard Entitlement</a> </li> <li class="sidebar-menu-item"><a href="/support/handbook/priority-entitlement/" class="">Priority Entitlement</a> </li> <li class="sidebar-menu-item"><a href="/support/handbook/premium-support-services/" class="">Premium Support</a> </li> <li class="sidebar-menu-item"><a href="/support/handbook/level-3-subscriptions/" class="">Partner Support (Level 3 Subscription)</a> </li> <li class="sidebar-menu-item"><a href="/support/handbook/support-business-hours/" class="">Support Business Hours</a> </li> </ul> </div> <h3 class="sidebar-menu-title t1-paragraph">Scope of Support</h3> <div class="sidebar-menu-list-wrap"> <ul class="sidebar-menu-list"> <li class="sidebar-menu-item"><a href="/support/handbook/what-is-supported/" class="">What is Supported</a> </li> <li class="sidebar-menu-item"><a href="/support/handbook/what-is-not-supported/" class="">What is Not Supported</a> </li> <li class="sidebar-menu-item"><a href="/support/rancher-prime//" class="">Support and Maintenance for Rancher Prime</a> </li> </ul> </div> <h3 class="sidebar-menu-title t1-paragraph">Severity Types</h3> <div class="sidebar-menu-list-wrap"> <ul class="sidebar-menu-list"> <li class="sidebar-menu-item"><a href="/support/handbook/severity-types/" class="">Severity Types</a> </li> </ul> </div> <h3 class="sidebar-menu-title t1-paragraph">Working With Support</h3> <div class="sidebar-menu-list-wrap"> <ul class="sidebar-menu-list"> <li class="sidebar-menu-item"><a href="/support/handbook/how-to-effectively-work-with-support/" class="">How to effectively work with support</a> </li> <li class="sidebar-menu-item"><a href="/support/handbook/opening-a-support-case/" class="">Opening a support case</a> </li> <li class="sidebar-menu-item"><a href="/support/handbook/closing-a-support-case/" class="">Closing a support case</a> </li> <li class="sidebar-menu-item"><a href="/support/handbook/escalations/" class="">Escalations</a> </li> <li class="sidebar-menu-item"><a href="/support/handbook/support-contact-numbers/" class="">Support contact numbers</a> </li> <li class="sidebar-menu-item"><a href="/support/handbook/helpful-links/" class="">Helpful links</a> </li> </ul> </div> <h3 class="sidebar-menu-title t1-paragraph">Additional Services</h3> <div class="sidebar-menu-list-wrap"> <ul class="sidebar-menu-list"> <li class="sidebar-menu-item"><a href="/support/handbook/additional-support-options/" class="">Additional support options</a> </li> <li class="sidebar-menu-item"><a href="/services/premium//" class="">Premium support services</a> </li> <li class="sidebar-menu-item"><a href="/services//" class="">Consulting services</a> </li> <li class="sidebar-menu-item"><a href="/training//" class="">Training</a> </li> </ul> </div> <h3 class="sidebar-menu-title t1-paragraph">Support Policies</h3> <div class="sidebar-menu-list-wrap"> <ul class="sidebar-menu-list"> <li class="sidebar-menu-item"><a href="/support/handbook/support-self-help/" class="">Support self-help</a> </li> <li class="sidebar-menu-item"><a href="/support/handbook/language-support/" class="">Language support</a> </li> <li class="sidebar-menu-item"><a href="/support/handbook/support-level-definitions/" class="">Support level definitions</a> </li> <li class="sidebar-menu-item"><a href="/support/handbook/general-information/" class="">General Information</a> </li> </ul> </div> </div> </div> <div id="result" class="p-style sidebar-page-content u-padding-top-bottom-mid-60"> <section class="p-style-typography"> <div class="versions-containe versions-custom-header"> <H1 id="el-53642" class="t1-heading-2 u-margin-bottom-medium">SUSE Technical Support Handbook</H1> <p>This Support Handbook is your guide to working with SUSE Technical Support. Topics include, but are not limited to: </p> <style type="text/css">.t1-list li{list-style-type: none;} </style> <ul class="menu-links t1-list"> <li><a class="t1-link" href="/support/handbook/severity-types">Determining Severity Levels</a></li> <li><a class="t1-link" href="/support/handbook/what-is-supported">Scope of Support</a></li> <li><a class="t1-link" href="/support/handbook/opening-a-support-case">Opening a Support Case</a></li> </ul> <p>We also invite you to stay up to date with SUSE by accessing and contributing to our <a class="t1-link" href="https://community.suse.com/">SUSE &amp; Rancher Community</a></p> </div> </section> </div> </div> </div> </main> <!--back to top--> <div class="container-fluid" style="height:0;"> <div class="row"> <div class="col-xs-12"> <div id="scrollTop"> <span class="fa fa-chevron-circle-up" onclick="backToTop()"></span> </div> </div> </div> </div> <footer class="t-work"> <div class="footer-start-line"></div> <div class="container-fluid "> <div class="row"> <div class="footer"> <div class="l-flex l-flex--justify-start u-margin-bottom-medium"> <img class="logo" alt="SUSE Logo" src="https://www.suse.com/assets/img/suse-white-logo-green.svg" /> <div class="foot-nav"> <ul class="l-flex l-flex--justify-start"> <li > <a href="https://jobs.suse.com/" title="Careers" class="" rel="nofollow" > Careers </a> </li> <li > <a href="https://www.suse.com/company/legal/" title="Legal" class="" > Legal </a> </li> <li id="anti-slavery" > <a href="https://links.imagerelay.com/cdn/3404/ql/811b4f2364b94ff18eb15e315b3e263d/suse_anti_slavery_statement.pdf" title="Anti-Slavery Statement" class="" > Anti-Slavery Statement </a> </li> <li > <a href="https://www.suse.com/legal/anti-slavery/" title="Anti-slavery" class="" > Anti-slavery </a> </li> <li > <a href="https://www.suse.com/company/about/" title="About" class="" > About </a> </li> <li > <a href="https://www.suse.com/company/subscribe/" title="Communications Preferences" class="" > Communications Preferences </a> </li> <li > <a href="https://www.suse.com/contact/" title="Contact Us" class="" > Contact Us </a> </li> <li > <a href="#footer-chat-now" title="Let&#039;s Chat" class="chat" target="_self" oncontextmenu="return false;" > Let&#039;s Chat </a> </li> <li id="feedback-footer"></li> </ul> </div> <div class="social"> <ul class="l-flex l-flex--justify-start"> <li><a href="https://www.youtube.com/channel/UCHTfqIzPKz4f_dri36lAQGA " rel="nofollow"><img src="https://www.suse.com/assets/img/youtube.png" alt="" /></a></li> <li><a href="https://www.facebook.com/SUSEWorldwide" rel="nofollow"><img src="https://www.suse.com/assets/img/fn-fbook-ico-white.png" alt="" /></a></li> <li class="twitter"><a href="https://www.twitter.com/SUSE" rel="nofollow"><img src="https://www.suse.com/assets/img/logo-black.png" width="30" alt="" /></a></li> <li><a href="https://www.linkedin.com/company/suse" rel="nofollow"><img src="https://www.suse.com/assets/img/fn-link-ico-white.png" alt="" /></a></li> <li id="social-cn"><a href="#" class="wechat-logo" id="wechat"><img src="https://www.suse.com/assets/img/icons/WeChat.png" width="39" alt="WeChat"/></a></li> </ul> </div> <div class="wechat-qr-modal" id="wechat-qr"> <span class="close-qr"></span> <div class="wechat-qr-wrap"><img src="https://www.suse.com/assets/img/icons/qrcode_for_gh_91d12717ed53_430.jpg" alt="WeChat QR"/></div> </div> <script type="text/javascript"> $(document).ready(function() { var path = window.location.pathname.split("/"); 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