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How to Ask The Cisco Community for Help | Balaji Bandi
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href="https://www.balajibandi.com/wp-content/uploads/2018/11/cropped-bb-192x192.jpg" sizes="192x192" /> <link rel="apple-touch-icon" href="https://www.balajibandi.com/wp-content/uploads/2018/11/cropped-bb-180x180.jpg" /> <meta name="msapplication-TileImage" content="https://www.balajibandi.com/wp-content/uploads/2018/11/cropped-bb-270x270.jpg" /> <script type='text/javascript' src='https://www.balajibandi.com/wp-content/plugins/wp-spamshield/js/jscripts.php'></script> </head> <body class="post-template-default single single-post postid-1507 single-format-standard"> <div class="container"> <header> <a id="blog-name" href="https://www.balajibandi.com/" rel="home">Balaji Bandi</a> <p id="description">Learning Never Endsssssssssssss!</p> <nav role="navigation"> <ul id="menu-about-me" class="menu"><li id="menu-item-2214" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-2214"><a href="https://www.balajibandi.com">BLOG</a></li> <li id="menu-item-745" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-745"><a href="https://www.balajibandi.com/?page_id=2">About Me</a></li> </ul> </nav> </header><div id="content-holder" class="row" role="main"> <div class="col-md-8"> <article id="post-1507" class="post-1507 post type-post status-publish format-standard hentry category-uncategorized"> <h1 id="post-title">How to Ask The Cisco Community for Help</h1> <p class="post-meta"> February 12, 2021 / Balaji Bandi / 0 Comments </p> <p>I have been actively contributing to Cisco Community last 4 years and have learned a lot with community questions and answered by myself and other community legends and mates over there.</p> <p>Community means – There is no Money involvement, its just pure volunteered services – and their personal time(that we can calculate the cost for that)</p> <p>so I was thinking to write a blog – about how one can help this Cisco community by asking questions and providing a good amount of information, which can save a lot of time who read the post and answer the post in a quick manner.</p> <ul class="wp-block-list"><li>Before asking the question, have you spent some time googled the problem encountered in your situation (rather than dumping the question on hundreds of people’s heads to think about your issue)?</li></ul> <ul class="wp-block-list"><li>Have you posted the issue on the right Forum – if not it will take ages for the community to understand the issue and address the issue.</li></ul> <figure class="wp-block-image size-full"><img fetchpriority="high" decoding="async" width="957" height="269" src="https://www.balajibandi.com/wp-content/uploads/2022/04/image.png" alt="" class="wp-image-1508" srcset="https://www.balajibandi.com/wp-content/uploads/2022/04/image.png 957w, https://www.balajibandi.com/wp-content/uploads/2022/04/image-300x84.png 300w, https://www.balajibandi.com/wp-content/uploads/2022/04/image-768x216.png 768w, https://www.balajibandi.com/wp-content/uploads/2022/04/image-705x198.png 705w" sizes="(max-width: 957px) 100vw, 957px" /></figure> <ul class="wp-block-list"><li>Describe the problem in a manner so the community can understand it easily and address the problem incorrect way.<ul><li>Device Model.</li><li>IOS code running on the device.</li><li> What is the issue in brief in your own way of description?</li><li>The upgrade-related issue, what was the old version – what version are you upgrading to.</li><li>Configuration issue – post a simple network diagram for us to understand your network so easily that one can understand and suggest a better way to your problem.</li><li>Provide the configuration where possible (most of the time) by removing sensitive information.</li><li>post some output with show commands.</li></ul></li></ul> <p></p> <p>Note: Sometimes some of the issues may be Major – the community may not have a reply in time, in this situation we always suggest contacting Cisco TAC for emergency issues. 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