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How to Ask The Cisco Community for Help | Balaji Bandi

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href="https://www.balajibandi.com/wp-content/uploads/2018/11/cropped-bb-192x192.jpg" sizes="192x192" /> <link rel="apple-touch-icon" href="https://www.balajibandi.com/wp-content/uploads/2018/11/cropped-bb-180x180.jpg" /> <meta name="msapplication-TileImage" content="https://www.balajibandi.com/wp-content/uploads/2018/11/cropped-bb-270x270.jpg" /> <script type='text/javascript' src='https://www.balajibandi.com/wp-content/plugins/wp-spamshield/js/jscripts.php'></script> </head> <body class="post-template-default single single-post postid-1507 single-format-standard"> <div class="container"> <header> <a id="blog-name" href="https://www.balajibandi.com/" rel="home">Balaji Bandi</a> <p id="description">Learning Never Endsssssssssssss!</p> <nav role="navigation"> <ul id="menu-about-me" class="menu"><li id="menu-item-2214" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-2214"><a href="https://www.balajibandi.com">BLOG</a></li> <li id="menu-item-745" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-745"><a href="https://www.balajibandi.com/?page_id=2">About Me</a></li> </ul> </nav> </header><div id="content-holder" class="row" role="main"> <div class="col-md-8"> <article id="post-1507" class="post-1507 post type-post status-publish format-standard hentry category-uncategorized"> <h1 id="post-title">How to Ask The Cisco Community for Help</h1> <p class="post-meta"> February 12, 2021 / Balaji Bandi / 0 Comments </p> <p>I have been actively contributing to Cisco Community last 4 years and have learned a lot with community questions and answered by myself and other community legends and mates over there.</p> <p>Community means &#8211; There is no Money involvement, its just pure volunteered services &#8211; and their personal time(that we can calculate the cost for that)</p> <p>so I was thinking to write a blog &#8211; about how one can help this Cisco community by asking questions and providing a good amount of information, which can save a lot of time who read the post and answer the post in a quick manner.</p> <ul class="wp-block-list"><li>Before asking the question, have you spent some time googled the problem encountered in your situation (rather than dumping the question on hundreds of people&#8217;s heads to think about your issue)?</li></ul> <ul class="wp-block-list"><li>Have you posted the issue on the right Forum &#8211; if not it will take ages for the community to understand the issue and address the issue.</li></ul> <figure class="wp-block-image size-full"><img fetchpriority="high" decoding="async" width="957" height="269" src="https://www.balajibandi.com/wp-content/uploads/2022/04/image.png" alt="" class="wp-image-1508" srcset="https://www.balajibandi.com/wp-content/uploads/2022/04/image.png 957w, https://www.balajibandi.com/wp-content/uploads/2022/04/image-300x84.png 300w, https://www.balajibandi.com/wp-content/uploads/2022/04/image-768x216.png 768w, https://www.balajibandi.com/wp-content/uploads/2022/04/image-705x198.png 705w" sizes="(max-width: 957px) 100vw, 957px" /></figure> <ul class="wp-block-list"><li>Describe the problem in a manner so the community can understand it easily and address the problem incorrect way.<ul><li>Device Model.</li><li>IOS code running on the device.</li><li> What is the issue in brief in your own way of description?</li><li>The upgrade-related issue, what was the old version &#8211; what version are you upgrading to.</li><li>Configuration issue &#8211; post a simple network diagram for us to understand your network so easily that one can understand and suggest a better way to your problem.</li><li>Provide the configuration where possible (most of the time) by removing sensitive information.</li><li>post some output with show commands.</li></ul></li></ul> <p></p> <p>Note: Sometimes some of the issues may be Major &#8211; the community may not have a reply in time, in this situation we always suggest contacting Cisco TAC for emergency issues. 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