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<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=Edge"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta name="robots" content="noindex, nofollow, noarchive"> <title>Chat</title> <style> /** Custom colors from widget setting, applied in the widget stylesheet */ html { --color-background: #F9F9F9; --color-head: #005D95; --color-button: #FFFFFF; } </style> <link rel="stylesheet" media="screen" href="https://netdna.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css" /> <link rel="stylesheet" media="screen" href="https://static-assets-eu.libanswers.com/css2.74.3/dist/LibAnswers_widget.min.css" /> <link rel="stylesheet" media="screen" href="https://static-assets-eu.libanswers.com/css2.74.3/dist/libchatwidget.css" /> <script> var springSpace = springSpace || {}; springSpace.la = springSpace.la || {}; </script> </head> <body class="s-la-widget" data-widget-id="10248"> <div class="widget_base container"> <div id="libauth"></div> <div id="autoload" class="chatpane hidden"></div> <div id="login" class="chatpane hidden"></div> <div id="away" class="chatpane hidden"></div> <div id="chat" class="chatpane hidden"></div> <div id="file" class="chatpane hidden"></div> <div id="qform" class="chatpane hidden"></div> <div id="bform" class="chatpane hidden"></div> <div id="offline" class="chatpane hidden"></div> <audio id="sound" src="https://d115jpn9r81ew0.cloudfront.net/data/libchat/chat_msg.mp3"></audio> </div> <script src="https://static-assets-eu.libanswers.com/js2.74.3/dist/jquery.min.js"></script> <script src="https://static-assets-eu.libanswers.com/js2.74.3/dist/templates/libchatwidget.js"></script> <script type="module" src="https://static-assets-eu.libanswers.com/js2.74.3/dist/libchatwidget.min.js"></script> <script> var cascadeServer = 'https\u003A\/\/chat\u002Deu.libanswers.com'; var altCascadeServer = 'https\u003A\/\/zbw.libanswers.com'; var socketIoUrl = "https\u003A\/\/chat\u002Deu.libanswers.com\/js2.74.3\/socket.io\/socket.io.min.js"; /** * Model for the patron. */ var sessionData = {"iid":1782,"referer":"","widget":"ZBW Homepage \/ Chat","consortium":[],"peel":"","region":"prod_eu","fallbacks":[{"u":0,"d":[2893],"c":""},{"u":0,"d":[2894],"c":""}],"name":"","client_contact":""}; /** * Array of ops involved in the chat. */ var operatorsList = []; /** * Model for the widget and its settings. */ var settings = {"id":10248,"iid":1782,"hash":"14329cf0e80b02fe2f1c36c99c8e2925","name":"ZBW Homepage \/ Chat","key":"c7f6d353acfa442","queue_id":2338,"chat_title":"Fragen Sie uns!","byeMsg":"Danke f\u00fcr den Chat!","dept_label":"Select Department:","name_label":"Bitte lesen Sie unsere <a href=\"https:\/\/www.econbiz.de\/eb\/de\/impressum\/datenschutz\" target=\"blank\">Hinweise zum Datenschutz<\/a>.<br\/><br\/>Name (optional)","name_default":"","guest_label":"Guest","contact_label":"Contact Info","width":"50%","height":"340","chat_button":"Chat starten","press_enter":"Press ENTER to send","submit_button":"Senden","email_trans":"Chat-Digalog per E-Mail","offline_text":"Ask us!","offline_url":"https:\/\/www.econdesk.de","slidebutton_url":"","slidebutton_url_off":"","slidebutton_text":"Chat starten!","slidebutton_text_off":"Aus technischen Gruenden ist der Chat offline.","slidebutton_position":"r","slidebutton_bcolor":"#005D95","slidebutton_color":"#FFFFFF","slidebutton_bcolor_off":"#9C9EA1","slidebutton_color_off":"#FFFFFF","slidebutton_width":"","slidebutton_height":"","la_hide":true,"la_hide_msg":"Der Chat ist offline. 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