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href="https://www.microsoft.com/en-us/store/b/sale?icid=gm_nav_L0_salepage" data-m='{"cN":"CatNav_Deals_nav","id":"n7c6c4c1m1r1a1","sN":7,"aN":"c6c4c1m1r1a1"}'>Deals</a> </li> <li class="single-link js-nav-menu uhf-menu-item"> <a id="l0_SmallBusiness" class="c-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/business" data-m='{"cN":"CatNav_Small Business_nav","id":"n8c6c4c1m1r1a1","sN":8,"aN":"c6c4c1m1r1a1"}'>Small Business</a> </li> <li class="single-link js-nav-menu uhf-menu-item"> <a id="l1_support" class="c-uhf-nav-link" href="https://support.microsoft.com/en-us" data-m='{"cN":"CatNav_Support_nav","id":"n9c6c4c1m1r1a1","sN":9,"aN":"c6c4c1m1r1a1"}'>Support</a> </li> <li id="overflow-menu" class="overflow-menu x-hidden uhf-menu-item"> <div class="c-uhf-menu js-nav-menu"> <button data-m='{"pid":"More","id":"nn10c6c4c1m1r1a1","sN":10,"aN":"c6c4c1m1r1a1"}' type="button" aria-label="More" aria-expanded="false">More</button> <ul id="overflow-menu-list" aria-hidden="true" class="overflow-menu-list"> </ul> </div> </li> </ul> </nav> <div class="c-uhfh-actions" data-m='{"cN":"Header actions_cont","cT":"Container","id":"c7c4c1m1r1a1","sN":7,"aN":"c4c1m1r1a1"}'> <div class="wf-menu"> <nav id="uhf-c-nav" aria-label="All Microsoft menu" data-m='{"cN":"GlobalNav_cont","cT":"Container","id":"c1c7c4c1m1r1a1","sN":1,"aN":"c7c4c1m1r1a1"}'> <ul class="js-paddle-items"> <li> <div class="c-uhf-menu js-nav-menu"> <button type="button" class="c-button-logo all-ms-nav" aria-expanded="false" data-m='{"cN":"GlobalNav_More_nonnav","id":"nn1c1c7c4c1m1r1a1","sN":1,"aN":"c1c7c4c1m1r1a1"}'> <span>All Microsoft</span></button> <ul class="f-multi-column f-multi-column-6" aria-hidden="true" data-m='{"cN":"More_cont","cT":"Container","id":"c2c1c7c4c1m1r1a1","sN":2,"aN":"c1c7c4c1m1r1a1"}'> <li class="c-w0-contr c-w0-contr-desktop-hidden"> <h2 class="c-uhf-sronly">Global</h2> <ul class="c-w0"> <li class="js-nav-menu single-link" data-m='{"cN":"M365_cont","cT":"Container","id":"c1c2c1c7c4c1m1r1a1","sN":1,"aN":"c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_0-mo" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/microsoft-365" data-m='{"cN":"W0Nav_M365_nav","id":"n1c1c2c1c7c4c1m1r1a1","sN":1,"aN":"c1c2c1c7c4c1m1r1a1"}'>Microsoft 365</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Teams_cont","cT":"Container","id":"c2c2c1c7c4c1m1r1a1","sN":2,"aN":"c2c1c7c4c1m1r1a1"}'> <a id="l0_Teams-mo" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/microsoft-teams/group-chat-software" data-m='{"cN":"W0Nav_Teams_nav","id":"n1c2c2c1c7c4c1m1r1a1","sN":1,"aN":"c2c2c1c7c4c1m1r1a1"}'>Teams</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Copilot_cont","cT":"Container","id":"c3c2c1c7c4c1m1r1a1","sN":3,"aN":"c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_2-mo" class="js-subm-uhf-nav-link" href="https://copilot.microsoft.com/" data-m='{"cN":"W0Nav_Copilot_nav","id":"n1c3c2c1c7c4c1m1r1a1","sN":1,"aN":"c3c2c1c7c4c1m1r1a1"}'>Copilot</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Windows_cont","cT":"Container","id":"c4c2c1c7c4c1m1r1a1","sN":4,"aN":"c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_3-mo" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/windows/" data-m='{"cN":"W0Nav_Windows_nav","id":"n1c4c2c1c7c4c1m1r1a1","sN":1,"aN":"c4c2c1c7c4c1m1r1a1"}'>Windows</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Surface_cont","cT":"Container","id":"c5c2c1c7c4c1m1r1a1","sN":5,"aN":"c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_4-mo" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/surface" data-m='{"cN":"W0Nav_Surface_nav","id":"n1c5c2c1c7c4c1m1r1a1","sN":1,"aN":"c5c2c1c7c4c1m1r1a1"}'>Surface</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Xbox_cont","cT":"Container","id":"c6c2c1c7c4c1m1r1a1","sN":6,"aN":"c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_5-mo" class="js-subm-uhf-nav-link" href="https://www.xbox.com/" data-m='{"cN":"W0Nav_Xbox_nav","id":"n1c6c2c1c7c4c1m1r1a1","sN":1,"aN":"c6c2c1c7c4c1m1r1a1"}'>Xbox</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Deals_cont","cT":"Container","id":"c7c2c1c7c4c1m1r1a1","sN":7,"aN":"c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_6-mo" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/sale?icid=gm_nav_L0_salepage" data-m='{"cN":"W0Nav_Deals_nav","id":"n1c7c2c1c7c4c1m1r1a1","sN":1,"aN":"c7c2c1c7c4c1m1r1a1"}'>Deals</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Small Business_cont","cT":"Container","id":"c8c2c1c7c4c1m1r1a1","sN":8,"aN":"c2c1c7c4c1m1r1a1"}'> <a id="l0_SmallBusiness-mo" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/business" data-m='{"cN":"W0Nav_Small Business_nav","id":"n1c8c2c1c7c4c1m1r1a1","sN":1,"aN":"c8c2c1c7c4c1m1r1a1"}'>Small Business</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Support_cont","cT":"Container","id":"c9c2c1c7c4c1m1r1a1","sN":9,"aN":"c2c1c7c4c1m1r1a1"}'> <a id="l1_support-mo" class="js-subm-uhf-nav-link" href="https://support.microsoft.com/en-us" data-m='{"cN":"W0Nav_Support_nav","id":"n1c9c2c1c7c4c1m1r1a1","sN":1,"aN":"c9c2c1c7c4c1m1r1a1"}'>Support</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c10c2c1c7c4c1m1r1a1","sN":10,"aN":"c2c1c7c4c1m1r1a1"}'> <span id="uhf-navspn-shellmenu_10-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c10c2c1c7c4c1m1r1a1","sN":1,"aN":"c10c2c1c7c4c1m1r1a1"}'>Software</span> <button id="uhf-navbtn-shellmenu_10-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c10c2c1c7c4c1m1r1a1","sN":2,"aN":"c10c2c1c7c4c1m1r1a1"}'>Software</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_10-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_WindowsApps_cont","cT":"Container","id":"c3c10c2c1c7c4c1m1r1a1","sN":3,"aN":"c10c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_11" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/apps/windows?icid=CNavAppsWindowsApps" data-m='{"cN":"GlobalNav_More_Software_WindowsApps_nav","id":"n1c3c10c2c1c7c4c1m1r1a1","sN":1,"aN":"c3c10c2c1c7c4c1m1r1a1"}'>Windows Apps</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_AI_cont","cT":"Container","id":"c4c10c2c1c7c4c1m1r1a1","sN":4,"aN":"c10c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_12" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/ai" data-m='{"cN":"GlobalNav_More_Software_AI_nav","id":"n1c4c10c2c1c7c4c1m1r1a1","sN":1,"aN":"c4c10c2c1c7c4c1m1r1a1"}'>AI</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Outlook_cont","cT":"Container","id":"c5c10c2c1c7c4c1m1r1a1","sN":5,"aN":"c10c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_13" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook" data-m='{"cN":"GlobalNav_More_Software_Outlook_nav","id":"n1c5c10c2c1c7c4c1m1r1a1","sN":1,"aN":"c5c10c2c1c7c4c1m1r1a1"}'>Outlook</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_OneDrive_cont","cT":"Container","id":"c6c10c2c1c7c4c1m1r1a1","sN":6,"aN":"c10c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_14" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/microsoft-365/onedrive/online-cloud-storage" data-m='{"cN":"GlobalNav_More_Software_OneDrive_nav","id":"n1c6c10c2c1c7c4c1m1r1a1","sN":1,"aN":"c6c10c2c1c7c4c1m1r1a1"}'>OneDrive</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Microsoft Teams_cont","cT":"Container","id":"c7c10c2c1c7c4c1m1r1a1","sN":7,"aN":"c10c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_15" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/microsoft-teams/group-chat-software" data-m='{"cN":"GlobalNav_More_Software_Microsoft Teams_nav","id":"n1c7c10c2c1c7c4c1m1r1a1","sN":1,"aN":"c7c10c2c1c7c4c1m1r1a1"}'>Microsoft Teams</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_OneNote_cont","cT":"Container","id":"c8c10c2c1c7c4c1m1r1a1","sN":8,"aN":"c10c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_16" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/microsoft-365/onenote/digital-note-taking-app" data-m='{"cN":"GlobalNav_More_Software_OneNote_nav","id":"n1c8c10c2c1c7c4c1m1r1a1","sN":1,"aN":"c8c10c2c1c7c4c1m1r1a1"}'>OneNote</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Edge_cont","cT":"Container","id":"c9c10c2c1c7c4c1m1r1a1","sN":9,"aN":"c10c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_17" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/edge" data-m='{"cN":"GlobalNav_More_Software_Edge_nav","id":"n1c9c10c2c1c7c4c1m1r1a1","sN":1,"aN":"c9c10c2c1c7c4c1m1r1a1"}'>Microsoft Edge</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Skype_cont","cT":"Container","id":"c10c10c2c1c7c4c1m1r1a1","sN":10,"aN":"c10c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_18" class="js-subm-uhf-nav-link" href="https://www.skype.com/en/" data-m='{"cN":"GlobalNav_More_Software_Skype_nav","id":"n1c10c10c2c1c7c4c1m1r1a1","sN":1,"aN":"c10c10c2c1c7c4c1m1r1a1"}'>Skype</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cN":"PCsAndDevices_cont","cT":"Container","id":"c11c2c1c7c4c1m1r1a1","sN":11,"aN":"c2c1c7c4c1m1r1a1"}'> <span id="uhf-navspn-shellmenu_19-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"cN":"GlobalNav_PCsAndDevices_nonnav","id":"nn1c11c2c1c7c4c1m1r1a1","sN":1,"aN":"c11c2c1c7c4c1m1r1a1"}'>PCs & Devices </span> <button id="uhf-navbtn-shellmenu_19-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"cN":"GlobalNav_PCsAndDevices_nonnav","id":"nn2c11c2c1c7c4c1m1r1a1","sN":2,"aN":"c11c2c1c7c4c1m1r1a1"}'>PCs & Devices </button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_19-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_PCsAndTablets_cont","cT":"Container","id":"c3c11c2c1c7c4c1m1r1a1","sN":3,"aN":"c11c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_20" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/pc?icid=CNavDevicesPC" data-m='{"cN":"GlobalNav_More_PCsAndDevices_PCsAndTablets_nav","id":"n1c3c11c2c1c7c4c1m1r1a1","sN":1,"aN":"c3c11c2c1c7c4c1m1r1a1"}'>Computers</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_ShopXbox_cont","cT":"Container","id":"c4c11c2c1c7c4c1m1r1a1","sN":4,"aN":"c11c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_21" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/xbox?icid=CNavDevicesXbox" data-m='{"cN":"GlobalNav_More_PCsAndDevices_ShopXbox_nav","id":"n1c4c11c2c1c7c4c1m1r1a1","sN":1,"aN":"c4c11c2c1c7c4c1m1r1a1"}'>Shop Xbox</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_Accessories_cont","cT":"Container","id":"c5c11c2c1c7c4c1m1r1a1","sN":5,"aN":"c11c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_22" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/accessories?icid=CNavDevicesAccessories" data-m='{"cN":"GlobalNav_More_PCsAndDevices_Accessories_nav","id":"n1c5c11c2c1c7c4c1m1r1a1","sN":1,"aN":"c5c11c2c1c7c4c1m1r1a1"}'>Accessories</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_VMAndMixedReality_cont","cT":"Container","id":"c6c11c2c1c7c4c1m1r1a1","sN":6,"aN":"c11c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_23" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/virtualreality?icid=CNavVirtualReality" data-m='{"cN":"GlobalNav_More_PCsAndDevices_VMAndMixedReality_nav","id":"n1c6c11c2c1c7c4c1m1r1a1","sN":1,"aN":"c6c11c2c1c7c4c1m1r1a1"}'>VR & mixed reality</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevicesCertifiedRefurbished_cont","cT":"Container","id":"c7c11c2c1c7c4c1m1r1a1","sN":7,"aN":"c11c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_24" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/certified-refurbished-products" data-m='{"cN":"GlobalNav_More_PCsAndDevicesCertifiedRefurbished_nav","id":"n1c7c11c2c1c7c4c1m1r1a1","sN":1,"aN":"c7c11c2c1c7c4c1m1r1a1"}'>Certified Refurbished</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_Trade-in-for-cash_cont","cT":"Container","id":"c8c11c2c1c7c4c1m1r1a1","sN":8,"aN":"c11c2c1c7c4c1m1r1a1"}'> <a id="shellmenu_25" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/microsoft-trade-in" 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class="microsoft-template-layout-container" tabindex="-1"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> </div> </div> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="layout-container responsivegrid aem-GridColumn aem-GridColumn--default--12" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uiddd64 heading-bg-color-layout-container-uiddd64" data-automation-test-id="layout-container-uiddd64"> <style data-automation-test-id="headingColor-layout-container-uiddd64"> .heading-bg-color-layout-container-uiddd64{ background-color: !important; } </style> <div class="container" id="layout-container-uiddd64" data-componentName="layout-container-uiddd64"> <div class="feature mt-0 mb-0 aem-GridColumn aem-GridColumn--default--12" data-component-id="2fd48590f7ee0f47e8136e5a945f96ee"> <script type="text/javascript" src="/etc.clientlibs/microsoft/components/content/feature/v1/feature/clientlibs/site.min.ACSHASH348b07e6e2c5729e9e932ba2765bdf43.js" defer></script><script type="text/javascript" src="/etc.clientlibs/microsoft/components/content/dynamic-feature/v1/dynamic-feature/clientlibs/site.min.ACSHASH37b952122cee4823c81ab365efd9779f.js" defer></script> <section id="feature-uideb2e" class="feature-card" data-componentName="feature-uideb2e" data-automation-test-id="FeatureSection-feature-uideb2e" style="overflow: hidden;"> <div data-automation-test-id="FeatureBaseDivCardClass-feature-uideb2e" class="card mx-ng mx-md-0"> <div class="row no-gutters material-surface material-color-light justify-content-center text-center" data-automation-test-id="FeatureBaseDivRow-feature-uideb2e"> <div class="d-flex col-md-6 " data-automation-test-id="FeatureBaseDivDflex-feature-uideb2e"> <div class="card-body align-self-center p-4 p-md-5" data-automation-test-id="FeatureBodyDiv-feature-uideb2e"> <h1 data-automation-test-id="heading-feature-uideb2e" class="component-heading h2 " id="heading-feature-uideb2e"> Microsoft Experience Centers </h1> </div> </div> </div> </div> </section> </div> </div> </div></div> </div> </div> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="sticky-tabs tabs aem-GridColumn aem-GridColumn--default--12" data-component-id="f56663107b7fc147ac488be575ee0989"> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/sticky-tabs/v1/sticky-tabs/clientlibs/sites.min.ACSHASH6b32703de8a47c97d39e82ac0d96635c.css" type="text/css"> <span class="edit-mode"></span> <div class="cmp-tabs" data-cmp-is="tabs" data-previous-price-aria-label="Full price was {0} now..." data-automation-test-id="StickyTabs-9c8cc430-8abf-46d8-90e9-a120d2226536"> <div data-mount="fixed-sticky" data-direction="top" data-smooth-transition class="bg-body stickyRoot" data-automation-test-id="StickyType-9c8cc430-8abf-46d8-90e9-a120d2226536"> <div class="sticky-show-stuck my-3" data-automation-test-id="StickyBar-9c8cc430-8abf-46d8-90e9-a120d2226536"> <div class="container" data-automation-test-id="StickyBarContainer-9c8cc430-8abf-46d8-90e9-a120d2226536"> <div class="row" data-automation-test-id="StickyBarRow-9c8cc430-8abf-46d8-90e9-a120d2226536"> <div class="col-6 d-none d-sm-block" data-automation-test-id="StickyBarHeadingWrapper-9c8cc430-8abf-46d8-90e9-a120d2226536"> <h2 class="h3 my-0" id="title" aria-hidden="true" data-automation-test-id="StickyBarHeading-9c8cc430-8abf-46d8-90e9-a120d2226536"> </h2> </div> <div class="col-12 col-sm-6 text-left text-sm-right font-weight-semibold" data-automation-test-id="StickyBarPriceWrapper-9c8cc430-8abf-46d8-90e9-a120d2226536"> <p class="d-inline-block my-0 mr-2" aria-hidden="true" id="buyBoxPrice" data-automation-test-id="StickyBarBuyBoxPrice-9c8cc430-8abf-46d8-90e9-a120d2226536"> <span id="subtotalPrefix" class="font-weight-semibold" data-automation-test-id="StickyBarSubtotalPrefix-9c8cc430-8abf-46d8-90e9-a120d2226536"></span> <span id="previousPrice" class="text-line-through text-muted" data-automation-test-id="StickyBarPreviousPrice-9c8cc430-8abf-46d8-90e9-a120d2226536"></span> <span id="currentPrice" class="font-weight-semibold" data-automation-test-id="StickyBarCurrentPrice-9c8cc430-8abf-46d8-90e9-a120d2226536"></span> <span id="eddMessage" class="font-weight-normal" data-automation-test-id="StickyBarEddMessage-9c8cc430-8abf-46d8-90e9-a120d2226536"></span> </p> <span id="ctaRoot" data-automation-test-id="StickyBarCtaRoot-9c8cc430-8abf-46d8-90e9-a120d2226536"></span> <span class="product-id d-none" data-automation-test-id="StickyBarProductID-9c8cc430-8abf-46d8-90e9-a120d2226536"></span> <span class="sku-id d-none" data-automation-test-id="StickyBarSkuId-9c8cc430-8abf-46d8-90e9-a120d2226536"></span> </div> </div> </div> </div> </div> <div class="container mt-0" data-automation-test-id="StickyTabContentContainer-9c8cc430-8abf-46d8-90e9-a120d2226536"> <div class="row" data-automation-test-id="StickyTabContentRow-9c8cc430-8abf-46d8-90e9-a120d2226536"> <div class="col-12" data-automation-test-id="StickyTabContentColumn-9c8cc430-8abf-46d8-90e9-a120d2226536"> <div class="tab-panel-group mt-0 mb-5" data-automation-test-id="StickyTabPanel-9c8cc430-8abf-46d8-90e9-a120d2226536"> <div class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" id="tab09c8cc430-8abf-46d8-90e9-a120d2226536" data-automation-test-id="StickyTabPanelItem0-9c8cc430-8abf-46d8-90e9-a120d2226536"><div class="layout-container responsivegrid" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uidbd68 heading-bg-color-layout-container-uidbd68" data-automation-test-id="layout-container-uidbd68"> <style data-automation-test-id="headingColor-layout-container-uidbd68"> .heading-bg-color-layout-container-uidbd68{ background-color: !important; } </style> <div class="container" id="layout-container-uidbd68" data-componentName="layout-container-uidbd68"> <div class="feature mb-5 aem-GridColumn aem-GridColumn--default--12" data-component-id="2fd48590f7ee0f47e8136e5a945f96ee"> <script type="text/javascript" src="/etc.clientlibs/microsoft/components/content/feature/v1/feature/clientlibs/site.min.ACSHASH348b07e6e2c5729e9e932ba2765bdf43.js" defer></script><script type="text/javascript" src="/etc.clientlibs/microsoft/components/content/dynamic-feature/v1/dynamic-feature/clientlibs/site.min.ACSHASH37b952122cee4823c81ab365efd9779f.js" defer></script> <section id="feature-uidbca1" class="feature-card" data-componentName="feature-uidbca1" data-automation-test-id="FeatureSection-feature-uidbca1" style="overflow: hidden;"> <div data-automation-test-id="FeatureBaseDivCardClass-feature-uidbca1" class="card mx-ng mx-md-0"> <div class="row no-gutters material-surface default " data-automation-test-id="FeatureBaseDivRow-feature-uidbca1"> <div class="d-flex col-md " data-automation-test-id="FeatureBaseDivDflex-feature-uidbca1"> <div class="card-body align-self-center p-4 p-md-5" data-automation-test-id="FeatureBodyDiv-feature-uidbca1"> <h2 data-automation-test-id="heading-feature-uidbca1" class="component-heading h3 " id="heading-feature-uidbca1"> Microsoft Experience Center - Fifth Avenue </h2> <div data-automation-test-id="FeatureBodyText-feature-uidbca1" class="mb-3 "> <p>677 Fifth Avenue<br> New York, NY 10022-4210<br> <a href="https://www.bing.com/maps?q=microsoft+experience+center+new+york&cvid=10982b41265b4a6e83af05c0091b9221&aqs=edge..69i57j0l4j69i60j69i64.7751j0j4&FORM=ANAB01&PC=U531" class="ms-rte-link" aria-label="Find us in Microsoft Experience Center New York.">Find us</a> on Fifth Avenue, between 53rd and 54th Streets. Closest parking is available in the ICON Parking Garage located on 53rd and 54th (entrance on both sides) and between 5th and 6th Avenues. Parking not validated.</p> <p><a href="tel:2128243100" class="ms-rte-link" aria-label="Call us at 212-824-3100">(212) 824-3100</a><br> <b></b></p> <p><b>Opening Hours:<br> </b>Mon to Sat: 10:00 AM to 8:00 PM<br> Sun: 11:00 AM to 6:00 PM<br> <br> <b>Upcoming Holiday Hours:<br> </b>Nov 28th: Closed<br> Nov 29-30: 9:00AM – 8:00PM<br> Dec 1st: 10:00AM – 6:00PM<br> Dec 16th – 21st: 9:00AM – 8:00PM<br> Dec 22nd: 10:00AM-7:00PM<br> Dec 23rd: 9:00AM-8:00PM<br> Dec 24th: 9:00AM-6:00PM<br> Dec 25th: Closed<br> Dec 31st – Jan 1st: 11:00AM – 6:00PM</p> </div> </div> </div> <div class="col-md-6" data-automation-test-id="FeatureMedia-feature-uidbca1"> <picture data-automation-test-id="FeatureImagePictureImageLazyLoad-feature-uidbca1"> <source data-automation-test-id="FeatureImageSourcesmXLargeImageLazyLoad-feature-uidbca1" srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Highlight-Microsoft-Brick-and-Mortar-Store-en-us:VP5-1842x1036" media="(min-width: 1400px)"/> <source data-automation-test-id="FeatureImageSourcesmLargeImageLazyLoad-feature-uidbca1" srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Highlight-Microsoft-Brick-and-Mortar-Store-en-us:VP4-1468x826" media="(min-width: 1084px)"/> <source data-automation-test-id="FeatureImageSourcesmXLargeImageLazyLoad-feature-uidbca1" srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Highlight-Microsoft-Brick-and-Mortar-Store-en-us:VP3-1236x1236" media="(min-width: 860px)"/> <source data-automation-test-id="FeatureImageSourcesmSmallImageLazyLoad-feature-uidbca1" srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Highlight-Microsoft-Brick-and-Mortar-Store-en-us:VP2-1718x966" media="(min-width: 540px)"/> <img data-automation-test-id="FeatureImgImageLazyLoad-feature-uidbca1" src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Highlight-Microsoft-Brick-and-Mortar-Store-en-us:VP1-1078x606" loading="lazy" class="card-img img-object-cover" alt="Microsoft storefront in New York."/> </picture> </div> </div> </div> </section> </div> <div class="content-card carouselbase carousel mt-md-5 mb-5 aem-GridColumn aem-GridColumn--default--12" data-component-id="e4caa97101f9f7cf8317c819b353e6ed"> <script type="text/javascript" src="/etc.clientlibs/microsoft/components/content/content-card/v1/content-card/clientlibs/site.min.ACSHASH92ba1cb9da3dd68605f38095fc34ba98.js" defer></script> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/content-card/v1/content-card/clientlibs/site.min.ACSHASHb1fbaca9eb9d84ec1091d5085f72ae7f.css" type="text/css"> <section id="content-card-uidfe19" data-componentName="content-card-uidfe19"> <div class="row row-cols-1 row-cols-md-3 "> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/content-card-item/v3/content-card-item/clientlibs/site.min.ACSHASH7e98ce1d1fb3c40effe0a57430c1371c.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/content-card-item/v1/content-card-item/clientlibs/site.min.ACSHASH5eb7940588edeff2b13a25b0bd1cb864.css" type="text/css"> <div class="col mb-5 mb-md-0 " clickgroup-telemetry-enabled> <div class="card material-card h-100 " data-target-uri="https://www.microsoft.com/en-us/store/answer-desk" data-bi-ecN="Book an appointment" data-bi-cT="Content Card" data-bi-pA="body" data-bi-ehN="Expert support experience like no other" data-bi-assetid="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/CC-Microsoft-Drop-Off-Service?wid=517&hei=291&fit=crop" data-bi-bhvr="0" data-bi-hN="Expert support experience like no other" data-bi-compNm="Content card vertical 3 up - depth" data-bi-cN="Book an appointment"> <picture> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/CC-Microsoft-Drop-Off-Service?wid=517&hei=291&fit=crop" media="(min-width: 1400px)"/> <source srcset=" https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/CC-Microsoft-Drop-Off-Service?wid=404&hei=228&fit=crop" media="(min-width: 1084px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/CC-Microsoft-Drop-Off-Service?wid=337&hei=190&fit=crop" media="(min-width: 860px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/CC-Microsoft-Drop-Off-Service?wid=834&hei=470&fit=crop" media="(min-width: 540px)"/> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/CC-Microsoft-Drop-Off-Service?wid=834&hei=470&fit=crop" loading="lazy" class="card-img" alt="Microsoft Store associate helping customer with their Surface device."/> </picture> <!-- If any of the cards in a group contain a badge, all cards should include a card header --> <div class="card-body px-4 pt-4"> <h2 class="component-heading h3 "> Expert support experience like no other </h2> <div> Book an appointment online, bring your Surface, Windows PC, or Xbox device, and get the answers you need. For help with other products, visit our online support options.<sup><a href="#1footnote_us" class="ms-rte-link" aria-label="Footnote 1">1</a></sup> </div> </div> <div class="card-footer pt-3 px-4 pb-4"> <div class="link-group" data-automation-test-id="LinkGroupDiv-"> <a data-bi-cn="Book an appointment" data-bi-ecn="Book an appointment" data-bi-ct="cta" data-bi-pa="body" class=" cta text-primary " data-target-uri="https://www.microsoft.com/en-us/store/answer-desk" data-bi-bhvr="0" data-bi-assetid="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/CC-Microsoft-Drop-Off-Service?wid=517&hei=291&fit=crop" data-bi-mto data-automation-test-id="cta1-" data-bi-ehn="Expert support experience like no other" data-bi-hn="Expert support experience like no other" data-bi-compnm="Content card vertical 3 up - depth" data-original-text="Book an appointment" role=" " aria-label="Book an appointment at Microsoft Experience Center" target="_self" href="https://www.microsoft.com/en-us/store/answer-desk"> Book an appointment <span class="glyph" aria-hidden="true"></span> </a> </div> </div> </div> </div> <script type="text/javascript" src="/etc.clientlibs/microsoft/components/content/content-card-item/v3/content-card-item/clientlibs/site.min.ACSHASHd41d8cd98f00b204e9800998ecf8427e.js" defer></script><script type="text/javascript" src="/etc.clientlibs/microsoft/components/content/content-card-item/v1/content-card-item/clientlibs/site.min.ACSHASHd41d8cd98f00b204e9800998ecf8427e.js" defer></script> <div class="col mb-5 mb-md-0 " clickgroup-telemetry-enabled> <div class="card material-card h-100 " data-target-uri="https://www.microsoft.com/en-us/store/workshops-training-and-events/locations/new-york" data-bi-ecN="Register today" data-bi-cT="Content Card" data-bi-pA="body" data-bi-ehN="In-store events in New York City" data-bi-assetid="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Content-Card-Store-Product-Expert-Four-MEC-Associates?wid=517&hei=291&fit=crop" data-bi-bhvr="0" data-bi-hN="In-store events in New York City" data-bi-compNm="Content card vertical 3 up - depth" data-bi-cN="Register today"> <picture> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Content-Card-Store-Product-Expert-Four-MEC-Associates?wid=517&hei=291&fit=crop" media="(min-width: 1400px)"/> <source srcset=" https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Content-Card-Store-Product-Expert-Four-MEC-Associates?wid=404&hei=228&fit=crop" media="(min-width: 1084px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Content-Card-Store-Product-Expert-Four-MEC-Associates?wid=337&hei=190&fit=crop" media="(min-width: 860px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Content-Card-Store-Product-Expert-Four-MEC-Associates?wid=834&hei=470&fit=crop" media="(min-width: 540px)"/> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Content-Card-Store-Product-Expert-Four-MEC-Associates?wid=834&hei=470&fit=crop" loading="lazy" class="card-img" alt="Four Microsoft Experience Center associates in colorful uniform shirts."/> </picture> <!-- If any of the cards in a group contain a badge, all cards should include a card header --> <div class="card-body px-4 pt-4"> <h2 class="component-heading h3 "> In-store events in New York City </h2> <div> Check out our schedule of events at the Microsoft Experience Center in New York City.<sup><a href="#2footnote_us" class="ms-rte-link" aria-label="Footnote 2">2</a></sup> </div> </div> <div class="card-footer pt-3 px-4 pb-4"> <div class="link-group" data-automation-test-id="LinkGroupDiv-"> <a data-bi-cn="Register today" data-bi-ecn="Register today" data-bi-ct="cta" data-bi-pa="body" class=" cta " data-target-uri="https://www.microsoft.com/en-us/store/workshops-training-and-events/locations/new-york" data-bi-bhvr="0" data-bi-assetid="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Content-Card-Store-Product-Expert-Four-MEC-Associates?wid=517&hei=291&fit=crop" data-bi-mto data-automation-test-id="cta1-" data-bi-ehn="In-store events in New York City" data-bi-hn="In-store events in New York City" data-bi-compnm="Content card vertical 3 up - depth" data-original-text="Register today" role=" " aria-label="Live events and training from New York" target="_self" href="https://www.microsoft.com/en-us/store/workshops-training-and-events/locations/new-york"> Register today <span class="glyph" aria-hidden="true"></span> </a> </div> </div> </div> </div> <script type="text/javascript" src="/etc.clientlibs/microsoft/components/content/content-card-item/v3/content-card-item/clientlibs/site.min.ACSHASHd41d8cd98f00b204e9800998ecf8427e.js" defer></script><script type="text/javascript" src="/etc.clientlibs/microsoft/components/content/content-card-item/v1/content-card-item/clientlibs/site.min.ACSHASHd41d8cd98f00b204e9800998ecf8427e.js" defer></script> <div class="col " clickgroup-telemetry-enabled> <div class="card material-card h-100 " data-target-uri="https://www.microsoft.com/en-us/surface" data-bi-ecN="Learn More" data-bi-cT="Content Card" data-bi-pA="body" data-bi-ehN="Best in class devices" data-bi-assetid="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Content-Card-Surface-Laptop-7-Pro-11-Platinum-Black-MC001?wid=517&hei=291&fit=crop" data-bi-bhvr="0" data-bi-hN="Best in class devices" data-bi-compNm="Content card vertical 3 up - depth" data-bi-cN="Learn More"> <picture> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Content-Card-Surface-Laptop-7-Pro-11-Platinum-Black-MC001?wid=517&hei=291&fit=crop" media="(min-width: 1400px)"/> <source srcset=" https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Content-Card-Surface-Laptop-7-Pro-11-Platinum-Black-MC001?wid=404&hei=228&fit=crop" media="(min-width: 1084px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Content-Card-Surface-Laptop-7-Pro-11-Platinum-Black-MC001?wid=337&hei=190&fit=crop" media="(min-width: 860px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Content-Card-Surface-Laptop-7-Pro-11-Platinum-Black-MC001?wid=834&hei=470&fit=crop" media="(min-width: 540px)"/> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Content-Card-Surface-Laptop-7-Pro-11-Platinum-Black-MC001?wid=834&hei=470&fit=crop" loading="lazy" class="card-img" alt="A Surface Laptop, 7 Edition, and a Surface Pro, 11 Edition, Copilot+PCs."/> </picture> <!-- If any of the cards in a group contain a badge, all cards should include a card header --> <div class="card-body px-4 pt-4"> <h2 class="component-heading h3 "> Best in class devices </h2> <div> Explore Microsoft products and services for your home and business and get hands on with the latest Surface devices and accessories. </div> </div> <div class="card-footer pt-3 px-4 pb-4"> <div class="link-group" data-automation-test-id="LinkGroupDiv-"> <a data-bi-cn="Learn More" data-bi-ecn="Learn More" data-bi-ct="cta" data-bi-pa="body" class=" cta " data-target-uri="https://www.microsoft.com/en-us/surface" data-bi-bhvr="0" data-bi-assetid="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Content-Card-Surface-Laptop-7-Pro-11-Platinum-Black-MC001?wid=517&hei=291&fit=crop" data-bi-mto data-automation-test-id="cta1-" data-bi-ehn="Best in class devices" data-bi-hn="Best in class devices" data-bi-compnm="Content card vertical 3 up - depth" data-original-text="Learn More" role=" " aria-label="Learn More about class devices" target="_self" href="https://www.microsoft.com/en-us/surface"> Learn More <span class="glyph" aria-hidden="true"></span> </a> </div> </div> </div> </div> <script type="text/javascript" src="/etc.clientlibs/microsoft/components/content/content-card-item/v3/content-card-item/clientlibs/site.min.ACSHASHd41d8cd98f00b204e9800998ecf8427e.js" defer></script><script type="text/javascript" src="/etc.clientlibs/microsoft/components/content/content-card-item/v1/content-card-item/clientlibs/site.min.ACSHASHd41d8cd98f00b204e9800998ecf8427e.js" defer></script> </div> </section> </div> <div class="areaheading dynamic-price-container mt-md-5 mb-4 aem-GridColumn aem-GridColumn--default--12" data-component-id="60bf9066c3eebdbf5a6e3f039c9b54ab"> <!--TEMPORARY to keep area heading working as is while feature flag is disabled for testing other components (will switch back to feature control once flag is enabled)--> <script type="text/javascript" src="/etc.clientlibs/microsoft/components/content/areaheading/v1/areaheading/clientlibs/site.min.ACSHASH6fc8affca0d3b2c5bdc78e27c9425bce.js" defer></script> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/areaheading/v1/areaheading/clientlibs/site.min.ACSHASH8396009a793fda25f0ad1c495ec773f4.css" type="text/css"> <div id="areaheading-uid61f9" data-componentName="areaheading-uid61f9" class="area-heading " data-automation-test-id="Areaheading-areaheading-uid61f9" style="background-color: null"> <div class="row"> <div class="col-12 col-md-8 " data-automation-test-id="AreaheadingHeadingText-areaheading-uid61f9" style="color:"> <h2 data-automation-test-id="heading-areaheading-uid61f9" class="component-heading " id="heading-areaheading-uid61f9"> Frequently asked questions </h2> </div> </div> </div> </div> <div class="accordion-component mb-0 aem-GridColumn aem-GridColumn--default--12" data-component-id="d1066cdd92ea0387ea952c8bfec54e1f"> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/accordion/v1/accordion/clientlibs/site.min.ACSHASH846bf9325a1abc09a4697e5597045ecf.css" type="text/css"> <div id="accordion-uid14a6" data-componentName="accordion-uid14a6" class="btn-group align-items-center mb-g" role="group" data-mount="collapse-controls" data-target="#accordionf0f6f9b5-bebd-44b8-92ab-5e8955847356" data-automation-test-id="AccordianCollapseControls-accordion-uid14a6"> <button type="button" class="btn btn-link" data-action="expand" aria-label="Top questions Expand All" aria-pressed="false" aria-disabled="false" data-automation-test-id="AccordianExpandAllBtn-accordion-uid14a6" data-bi-cN="Expand All" data-bi-ecN="Expand All" data-bi-cT="Link" data-bi-bhvr="7" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>Expand All</button> <span aria-hidden="true"> | </span> <button type="button" class="btn btn-link" data-action="collapse" aria-label="Top questions Collapse All" aria-pressed="false" aria-disabled="false" data-automation-test-id="AccordianCollapseAllBtn-accordion-uid14a6" data-bi-cN="Collapse All" data-bi-ecN="Collapse All" data-bi-cT="Link" data-bi-bhvr="8" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>Collapse All</button> </div> <ul class="accordion" id="accordionf0f6f9b5-bebd-44b8-92ab-5e8955847356" data-automation-test-id="AccordianUnorderedList-accordion-uid14a6"> <li data-automation-test-id="AccordianListItem0-accordion-uid14a6"> <h3 data-automation-test-id="AccordianListItemQuestionHeading0-accordion-uid14a6" class="accordion-header"> <button class="btn btn-collapse collapsed" data-mount="collapse" data-target="#collapse26690dc0-3867-4b02-83fc-4bfad2bec620" aria-expanded="false" aria-controls="collapse26690dc0-3867-4b02-83fc-4bfad2bec620" data-automation-test-id="AccordianListItemHeadingBtnQuestionText0-accordion-uid14a6" data-bi-cN="What is a Microsoft Experience Center?" data-bi-ecN="What is a Microsoft Experience Center?" data-bi-cT="Link" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>What is a Microsoft Experience Center? </button> </h3> <div id="collapse26690dc0-3867-4b02-83fc-4bfad2bec620" class="collapse " data-automation-test-id="AccordianListItemAnswerText0-accordion-uid14a6"> <div class="accordion-body" data-automation-test-id="AccordianListItemAnswerBody0-accordion-uid14a6"> We have three Microsoft Experience Centers around the world. In New York City, Sydney and London these spaces serve all customers and enable them to experience our products and services with the opportunity to purchase select Microsoft products onsite. </div> </div> </li> <li data-automation-test-id="AccordianListItem1-accordion-uid14a6"> <h3 data-automation-test-id="AccordianListItemQuestionHeading1-accordion-uid14a6" class="accordion-header"> <button class="btn btn-collapse collapsed" data-mount="collapse" data-target="#collapse40036a0b-9267-451e-bea1-029ec5bebd33" aria-expanded="false" aria-controls="collapse40036a0b-9267-451e-bea1-029ec5bebd33" data-automation-test-id="AccordianListItemHeadingBtnQuestionText1-accordion-uid14a6" data-bi-cN="What can I do at the Microsoft Experience Centers?" data-bi-ecN="What can I do at the Microsoft Experience Centers?" data-bi-cT="Link" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>What can I do at the Microsoft Experience Centers? </button> </h3> <div id="collapse40036a0b-9267-451e-bea1-029ec5bebd33" class="collapse " data-automation-test-id="AccordianListItemAnswerText1-accordion-uid14a6"> <div class="accordion-body" data-automation-test-id="AccordianListItemAnswerBody1-accordion-uid14a6"> <p>At the Microsoft Experience Centers in New York, London, and Sydney, you can browse products, see product demos, learn about our technology, and purchase products. And we can do more than just find the right device for you. From setup to training, our product experts are here to provide in-depth, one-on-one help when you need it.</p> <p>Feel free to bring in a device for service and repairs at our Answer Desk. You can book an Answer Desk appointment <a href="https://aka.ms/AA979a" class="ms-rte-link" aria-label="Microsoft Experience Center support">online</a>.<br /> </p> </div> </div> </li> <li data-automation-test-id="AccordianListItem2-accordion-uid14a6"> <h3 data-automation-test-id="AccordianListItemQuestionHeading2-accordion-uid14a6" class="accordion-header"> <button class="btn btn-collapse collapsed" data-mount="collapse" data-target="#collapse57921467-e7af-4163-8b9c-56eff1def72d" aria-expanded="false" aria-controls="collapse57921467-e7af-4163-8b9c-56eff1def72d" data-automation-test-id="AccordianListItemHeadingBtnQuestionText2-accordion-uid14a6" data-bi-cN="How do I get help if I am unable to come in to the Microsoft Experience Center?" data-bi-ecN="How do I get help if I am unable to come in to the Microsoft Experience Center?" data-bi-cT="Link" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>How do I get help if I am unable to come in to the Microsoft Experience Center? </button> </h3> <div id="collapse57921467-e7af-4163-8b9c-56eff1def72d" class="collapse " data-automation-test-id="AccordianListItemAnswerText2-accordion-uid14a6"> <div class="accordion-body" data-automation-test-id="AccordianListItemAnswerBody2-accordion-uid14a6"> <p>We’re here to help when you need it. If you have a question about an experience, service, or purchase made at the Microsoft Experience Center in New York, you can contact us directly at (212) 824-3100.</p> <p>You can also contact our Microsoft Store customer service team for help with quick questions and existing Microsoft Store orders. Get help at <a href="https://support.microsoft.com/en-US/microsoft-store-and-billing?OCID=MEC23_NYC_FAQ" class="ms-rte-link">Microsoft Store</a>.</p> </div> </div> </li> <li data-automation-test-id="AccordianListItem3-accordion-uid14a6"> <h3 data-automation-test-id="AccordianListItemQuestionHeading3-accordion-uid14a6" class="accordion-header"> <button class="btn btn-collapse collapsed" data-mount="collapse" data-target="#collapse0bd3ab95-3a31-4103-afc7-0d017810b624" aria-expanded="false" aria-controls="collapse0bd3ab95-3a31-4103-afc7-0d017810b624" data-automation-test-id="AccordianListItemHeadingBtnQuestionText3-accordion-uid14a6" data-bi-cN="Can I return products at the Microsoft Experience Center?" data-bi-ecN="Can I return products at the Microsoft Experience Center?" data-bi-cT="Link" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>Can I return products at the Microsoft Experience Center? </button> </h3> <div id="collapse0bd3ab95-3a31-4103-afc7-0d017810b624" class="collapse " data-automation-test-id="AccordianListItemAnswerText3-accordion-uid14a6"> <div class="accordion-body" data-automation-test-id="AccordianListItemAnswerBody3-accordion-uid14a6"> Yes, we’re able to assist customers with returns of items purchased at the Microsoft Experience Center. Returns for products purchased on <a href="https://aka.ms/AA979e">microsoft.com</a> can also be processed through <a href="https://aka.ms/AA979f" class="ms-rte-link">Microsoft Support</a>. Our Microsoft Experience Center associates are happy to answer your questions about the return process if needed. </div> </div> </li> <li data-automation-test-id="AccordianListItem4-accordion-uid14a6"> <h3 data-automation-test-id="AccordianListItemQuestionHeading4-accordion-uid14a6" class="accordion-header"> <button class="btn btn-collapse collapsed" data-mount="collapse" data-target="#collapse12623a3e-936c-42ff-815e-eb3a8131de3c" aria-expanded="false" aria-controls="collapse12623a3e-936c-42ff-815e-eb3a8131de3c" data-automation-test-id="AccordianListItemHeadingBtnQuestionText4-accordion-uid14a6" data-bi-cN="Can I purchase products? Or buy-online-pickup-in-store (BOPIS)? " data-bi-ecN="Can I purchase products? Or buy-online-pickup-in-store (BOPIS)? " data-bi-cT="Link" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>Can I purchase products? Or buy-online-pickup-in-store (BOPIS)? </button> </h3> <div id="collapse12623a3e-936c-42ff-815e-eb3a8131de3c" class="collapse " data-automation-test-id="AccordianListItemAnswerText4-accordion-uid14a6"> <div class="accordion-body" data-automation-test-id="AccordianListItemAnswerBody4-accordion-uid14a6"> Yes, customers will be able to purchase select Microsoft products onsite. For additional products not available at the Microsoft Experience Center, our team of associates will help customers purchase online at <a href="https://aka.ms/AA979e">microsoft.com</a>. At this time, we do not offer buy-online-pickup-in-store at any of our Microsoft Experience Centers. </div> </div> </li> <li data-automation-test-id="AccordianListItem5-accordion-uid14a6"> <h3 data-automation-test-id="AccordianListItemQuestionHeading5-accordion-uid14a6" class="accordion-header"> <button class="btn btn-collapse collapsed" data-mount="collapse" data-target="#collapsece97d6d5-e896-4907-b99d-4a7c65fbda88" aria-expanded="false" aria-controls="collapsece97d6d5-e896-4907-b99d-4a7c65fbda88" data-automation-test-id="AccordianListItemHeadingBtnQuestionText5-accordion-uid14a6" data-bi-cN="Will you reopen any other stores? " data-bi-ecN="Will you reopen any other stores? " data-bi-cT="Link" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>Will you reopen any other stores? </button> </h3> <div id="collapsece97d6d5-e896-4907-b99d-4a7c65fbda88" class="collapse " data-automation-test-id="AccordianListItemAnswerText5-accordion-uid14a6"> <div class="accordion-body" data-automation-test-id="AccordianListItemAnswerBody5-accordion-uid14a6"> We are focused on our existing Microsoft Experience Centers and investing in our ongoing digital transformation journey to create a best-in-class experience for our customers. We have no plans to reopen physical retail stores. </div> </div> </li> <li data-automation-test-id="AccordianListItem6-accordion-uid14a6"> <h3 data-automation-test-id="AccordianListItemQuestionHeading6-accordion-uid14a6" class="accordion-header"> <button class="btn btn-collapse collapsed" data-mount="collapse" data-target="#collapse90ac3a2f-46b2-4328-8bfe-a3ff846316d6" aria-expanded="false" aria-controls="collapse90ac3a2f-46b2-4328-8bfe-a3ff846316d6" data-automation-test-id="AccordianListItemHeadingBtnQuestionText6-accordion-uid14a6" data-bi-cN="Will the gaming floors reopen to customers?" data-bi-ecN="Will the gaming floors reopen to customers?" data-bi-cT="Link" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>Will the gaming floors reopen to customers? </button> </h3> <div id="collapse90ac3a2f-46b2-4328-8bfe-a3ff846316d6" class="collapse " data-automation-test-id="AccordianListItemAnswerText6-accordion-uid14a6"> <div class="accordion-body" data-automation-test-id="AccordianListItemAnswerBody6-accordion-uid14a6"> Our gaming lounge will be open to the public with limited hours, and we will continue to follow health and public safety experts and guidance from local governments. </div> </div> </li> <li data-automation-test-id="AccordianListItem7-accordion-uid14a6"> <h3 data-automation-test-id="AccordianListItemQuestionHeading7-accordion-uid14a6" class="accordion-header"> <button class="btn btn-collapse collapsed" data-mount="collapse" data-target="#collapse92cc631f-c13b-4072-bcef-60e3f71e597b" aria-expanded="false" aria-controls="collapse92cc631f-c13b-4072-bcef-60e3f71e597b" data-automation-test-id="AccordianListItemHeadingBtnQuestionText7-accordion-uid14a6" data-bi-cN="What are you doing to ensure employees and customers are safe at work?" data-bi-ecN="What are you doing to ensure employees and customers are safe at work?" data-bi-cT="Link" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>What are you doing to ensure employees and customers are safe at work? </button> </h3> <div id="collapse92cc631f-c13b-4072-bcef-60e3f71e597b" class="collapse " data-automation-test-id="AccordianListItemAnswerText7-accordion-uid14a6"> <div class="accordion-body" data-automation-test-id="AccordianListItemAnswerBody7-accordion-uid14a6"> Our greatest priority is the health and safety of our employees and customers. We are implementing additional safety measures based on the guidance of health officials. These include limiting the number of customers within Microsoft Experience Centers and providing clear signage and instruction to facilitate safe distancing, eliminating in person events, providing masks and gloves to customers as needed, implementing additional cleaning procedures, and adding hand sanitation stands. </div> </div> </li> <li data-automation-test-id="AccordianListItem8-accordion-uid14a6"> <h3 data-automation-test-id="AccordianListItemQuestionHeading8-accordion-uid14a6" class="accordion-header"> <button class="btn btn-collapse collapsed" data-mount="collapse" data-target="#collapseeac5ca31-32d5-4a69-8721-654ea22ec63a" aria-expanded="false" aria-controls="collapseeac5ca31-32d5-4a69-8721-654ea22ec63a" data-automation-test-id="AccordianListItemHeadingBtnQuestionText8-accordion-uid14a6" data-bi-cN="How do I redeem a gift card that can only be used in the physical Microsoft Store?" data-bi-ecN="How do I redeem a gift card that can only be used in the physical Microsoft Store?" data-bi-cT="Link" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>How do I redeem a gift card that can only be used in the physical Microsoft Store? </button> </h3> <div id="collapseeac5ca31-32d5-4a69-8721-654ea22ec63a" class="collapse " data-automation-test-id="AccordianListItemAnswerText8-accordion-uid14a6"> <div class="accordion-body" data-automation-test-id="AccordianListItemAnswerBody8-accordion-uid14a6"> Customers who have a Microsoft Store gift card can contact support at <a href="tel:1-877-696-7786" class="ms-rte-link">1-877-696-7786</a> for a refund of the remaining value of the card. </div> </div> </li> </ul> <script src="/etc.clientlibs/microsoft/components/content/accordion/v1/accordion/clientlibs/site.min.ACSHASH7a250bccdecea73ef18c154f9d245cb4.js"></script> </div> <div class="footnotes-component aem-GridColumn aem-GridColumn--default--12" data-component-id="5aae1cc391ba1be81238febb88e2ef7b"> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/footnotes/v1/footnotes/clientlibs/site.min.ACSHASH40203e0bb3e24fd4626d84825f55e9c5.css" type="text/css"> <div id="footnotes-uid2c81" data-componentName="footnotes-uid2c81" class="row " style="background-color: null"> <section class="col-12 mt-5 " aria-label="Footnotes and disclaimers."> <ul class="list-unstyled small mb-0"> <li class="py-2"> <a class="superscript" aria-label="Return to footnote 1 referrer" href="#1_us" id="1footnote_us" data-bi-cn="1" data-bi-ecn="1" data-bi-bhvr="0" data-bi-ct="Link" data-bi-pa="Body" data-bi-compnm="Footnotes">[1]</a> <span>Answer Desk services limited to Windows troubleshooting and reinstallation on Surface and Xbox devices. 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