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GSTC2024 Conference Program | GSTC

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srcset="https://www.gstcouncil.org/wp-content/uploads/GSTC_wb_logo_retina.png 1x, https://www.gstcouncil.org/wp-content/uploads/GSTC_wb_logo_retina.png 2x" width="205.5" height="60" style="max-height:60px;height:auto;" alt="GSTC Logo" data-retina_logo_url="https://www.gstcouncil.org/wp-content/uploads/GSTC_wb_logo_retina.png" class="fusion-standard-logo" /></noscript> <img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20301%2060'%3E%3C/svg%3E" data-lazy-srcset="https://www.gstcouncil.org/wp-content/uploads/GSTC_wb_sml_logo.png 1x, https://www.gstcouncil.org/wp-content/uploads/GSTC_wb_sml_logo_retina.png 2x" width="301" height="60" style="max-height:60px;height:auto;" alt="GSTC Logo" data-retina_logo_url="https://www.gstcouncil.org/wp-content/uploads/GSTC_wb_sml_logo_retina.png" class="fusion-sticky-logo" data-lazy-src="https://www.gstcouncil.org/wp-content/uploads/GSTC_wb_sml_logo.png" /><noscript><img src="https://www.gstcouncil.org/wp-content/uploads/GSTC_wb_sml_logo.png" srcset="https://www.gstcouncil.org/wp-content/uploads/GSTC_wb_sml_logo.png 1x, https://www.gstcouncil.org/wp-content/uploads/GSTC_wb_sml_logo_retina.png 2x" width="301" height="60" style="max-height:60px;height:auto;" alt="GSTC Logo" data-retina_logo_url="https://www.gstcouncil.org/wp-content/uploads/GSTC_wb_sml_logo_retina.png" class="fusion-sticky-logo" /></noscript> </a></div><nav class="fusion-main-menu" aria-label="Main Menu"><ul id="menu-main-menu" class="fusion-menu"><li id="menu-item-2380" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2380 fusion-dropdown-menu" data-item-id="2380"><a class="fusion-background-highlight"><span class="menu-text">ABOUT</span></a><ul class="sub-menu"><li id="menu-item-24369" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-24369 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/about/" class="fusion-background-highlight"><span>About GSTC ></span></a><ul class="sub-menu"><li id="menu-item-2370" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2370" ><a href="https://www.gstcouncil.org/about/" class="fusion-background-highlight"><span>About GSTC</span></a></li><li id="menu-item-2371" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2371" ><a href="https://www.gstcouncil.org/about/gstc-impact/" class="fusion-background-highlight"><span>GSTC Mission &#038; Impacts</span></a></li><li id="menu-item-29713" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-29713" ><a href="https://www.gstcouncil.org/about/gstc-history/" class="fusion-background-highlight"><span>GSTC History</span></a></li><li id="menu-item-1043067" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1043067" ><a href="https://www.gstcouncil.org/market-access-program/" class="fusion-background-highlight"><span>Market Access Program</span></a></li></ul></li><li id="menu-item-2610" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2610 fusion-dropdown-submenu" ><a class="fusion-background-highlight"><span>The People of GSTC ></span></a><ul class="sub-menu"><li id="menu-item-2364" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2364" ><a href="https://www.gstcouncil.org/about/people/gstc-staff/" class="fusion-background-highlight"><span>GSTC Staff</span></a></li><li id="menu-item-2365" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2365" ><a href="https://www.gstcouncil.org/about/people/board-of-directors/" class="fusion-background-highlight"><span>GSTC Board of Directors</span></a></li><li id="menu-item-2368" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2368" ><a href="https://www.gstcouncil.org/about/people/assurance-panel/" class="fusion-background-highlight"><span>Assurance Panel</span></a></li><li id="menu-item-2369" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2369" ><a href="https://www.gstcouncil.org/about/people/gstc-working-groups/" class="fusion-background-highlight"><span>Working Groups</span></a></li><li id="menu-item-2679" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2679" ><a href="https://www.gstcouncil.org/about/sponsors-of-gstc/" class="fusion-background-highlight"><span>GSTC Sponsors</span></a></li><li id="menu-item-26799" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26799" ><a href="https://www.gstcouncil.org/membership/member-search/" class="fusion-background-highlight"><span>GSTC Members</span></a></li><li id="menu-item-522971" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-522971" ><a href="https://www.gstcouncil.org/about/people/recruitment/" class="fusion-background-highlight"><span>Recruitment</span></a></li></ul></li><li id="menu-item-2372" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2372 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/contact-us/" class="fusion-background-highlight"><span>Contact GSTC</span></a></li><li id="menu-item-22758" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-22758 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/about/for-the-press/" class="fusion-background-highlight"><span>GSTC For the Press</span></a></li><li id="menu-item-28777" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-28777 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/donate/" class="fusion-background-highlight"><span>Donate</span></a></li></ul></li><li id="menu-item-2608" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2608 fusion-dropdown-menu" data-item-id="2608"><a class="fusion-background-highlight"><span class="menu-text">CRITERIA</span></a><ul class="sub-menu"><li id="menu-item-2378" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2378 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/" class="fusion-background-highlight"><span>GSTC Criteria Overview ></span></a><ul class="sub-menu"><li id="menu-item-2376" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2376" ><a href="https://www.gstcouncil.org/gstc-criteria/criteria-development-revisions/" class="fusion-background-highlight"><span>Criteria Development &#038; Revisions</span></a></li><li id="menu-item-1351971" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1351971" ><a href="https://www.gstcouncil.org/gstc-criteria/criteria-development-and-revisions-history/" class="fusion-background-highlight"><span>Criteria Development &#038; Revisions History</span></a></li><li id="menu-item-1351863" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1351863" ><a href="https://www.gstcouncil.org/gstc-criteria/feedback/" class="fusion-background-highlight"><span>Feedback</span></a></li><li id="menu-item-1349910" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1349910" ><a href="https://www.gstcouncil.org/gstc-early-adopter-programs/" class="fusion-background-highlight"><span>GSTC Early Adopter Programs</span></a></li><li id="menu-item-2382" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2382" ><a href="https://www.gstcouncil.org/gstc-criteria/glossary/" class="fusion-background-highlight"><span>Sustainable Tourism Glossary</span></a></li><li id="menu-item-22687" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-22687" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-and-sdgs/" class="fusion-background-highlight"><span>SDGs and GSTC Criteria</span></a></li></ul></li><li id="menu-item-2375" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2375 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-industry-criteria/" class="fusion-background-highlight"><span>GSTC Industry Criteria</span></a></li><li id="menu-item-2377" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2377 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-destination-criteria/" class="fusion-background-highlight"><span>GSTC Destination Criteria</span></a></li><li id="menu-item-1067870" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1067870 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-mice-criteria/" class="fusion-background-highlight"><span>GSTC MICE Criteria</span></a></li><li id="menu-item-1354528" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1354528 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-attraction-criteria/" class="fusion-background-highlight"><span>GSTC Attraction Criteria</span></a></li><li id="menu-item-2374" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2374 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/criteria-translations/" class="fusion-background-highlight"><span>Criteria Translations</span></a></li><li id="menu-item-30672" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-30672 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-recognized-standards/" class="fusion-background-highlight"><span>GSTC-Recognized Standards ></span></a><ul class="sub-menu"><li id="menu-item-24917" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-24917" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-recognized-standards-for-hotels/" class="fusion-background-highlight"><span>GSTC-Recognized Standards for Hotels</span></a></li><li id="menu-item-24916" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-24916" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-recognized-standards-for-tour-operators/" class="fusion-background-highlight"><span>GSTC-Recognized Standards for Tour Operators</span></a></li><li id="menu-item-2661" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2661" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-recognized-standards-for-destinations/" class="fusion-background-highlight"><span>GSTC-Recognized Standards for Destinations</span></a></li><li id="menu-item-2708" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2708" ><a href="https://www.gstcouncil.org/certification/achieve-gstc-recognized/" class="fusion-background-highlight"><span>Recognition of Standards (for Standard Owners)</span></a></li></ul></li><li id="menu-item-1027906" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1027906 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-committed/" class="fusion-background-highlight"><span>GSTC-Committed</span></a></li></ul></li><li id="menu-item-27" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-27 fusion-dropdown-menu" data-item-id="27"><a class="fusion-background-highlight"><span class="menu-text">CERTIFICATION</span></a><ul class="sub-menu"><li id="menu-item-2705" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2705 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/certification/become-certified-hotel/" class="fusion-background-highlight"><span>Certification for Hotels</span></a></li><li id="menu-item-2707" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2707 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/certification/become-certified-tour-operator/" class="fusion-background-highlight"><span>Certification for Tour Operator</span></a></li><li id="menu-item-2706" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2706 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/certification/become-certified-destination/" class="fusion-background-highlight"><span>Certification for Destination</span></a></li><li id="menu-item-17798" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-17798 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/certification/accreditation-certification-recognition/" class="fusion-background-highlight"><span>What is Certification? Accreditation? Recognition?</span></a></li></ul></li><li id="menu-item-1348393" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-1348393 fusion-dropdown-menu" data-item-id="1348393"><a href="#" class="fusion-background-highlight"><span class="menu-text">ACCREDITATION</span></a><ul class="sub-menu"><li id="menu-item-1348389" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1348389 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/" class="fusion-background-highlight"><span>GSTC Accreditation</span></a></li><li id="menu-item-22518" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-22518 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/gstc-accredited-certification-bodies/" class="fusion-background-highlight"><span>Accredited Certification Bodies</span></a></li><li id="menu-item-1348392" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1348392 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/accreditation-documents/" class="fusion-background-highlight"><span>Accreditation Documents</span></a></li><li id="menu-item-1350794" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1350794 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/certification-scheme/" class="fusion-background-highlight"><span>CS-CB Framework</span></a></li><li id="menu-item-1348390" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1348390 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/public-consultations/" class="fusion-background-highlight"><span>Public Consultations</span></a></li><li id="menu-item-1348391" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1348391 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/gstc-auditor-training/" class="fusion-background-highlight"><span>GSTC Auditor Training</span></a></li></ul></li><li id="menu-item-28" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-28 fusion-dropdown-menu" data-item-id="28"><a class="fusion-background-highlight"><span class="menu-text">TRAINING</span></a><ul class="sub-menu"><li id="menu-item-2387" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2387 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/" class="fusion-background-highlight"><span>Sustainable Tourism Training Program (STTP)</span></a></li><li id="menu-item-21561" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-21561 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/" class="fusion-background-highlight"><span>Upcoming Courses</span></a></li><li id="menu-item-2383" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2383 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/certificate-in-sustainable-tourism/" class="fusion-background-highlight"><span>Professional Certificate in Sustainable Tourism</span></a></li><li id="menu-item-30696" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-30696 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/certificate-in-sustainable-business-travel/" class="fusion-background-highlight"><span>Professional Certificate in Sustainable Business Travel</span></a></li><li id="menu-item-2388" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2388 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/gstc-trainers-partners/" class="fusion-background-highlight"><span>GSTC Trainers and Partners</span></a></li><li id="menu-item-2384" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2384 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/faq-gstc-training-program/" class="fusion-background-highlight"><span>FAQs: GSTC Training Program</span></a></li></ul></li><li id="menu-item-30" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-30 fusion-dropdown-menu" data-item-id="30"><a class="fusion-background-highlight"><span class="menu-text">MEMBERSHIP</span></a><ul class="sub-menu"><li id="menu-item-17961" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-17961 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/membership/member-search/" class="fusion-background-highlight"><span>GSTC Members</span></a></li><li id="menu-item-2393" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2393 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/become-a-gstc-member/" class="fusion-background-highlight"><span>Become a GSTC Member ></span></a><ul class="sub-menu"><li id="menu-item-2391" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2391" ><a href="https://www.gstcouncil.org/become-a-gstc-member/organizational-membership/" class="fusion-background-highlight"><span>Organization Membership</span></a><ul class="sub-menu"><li id="menu-item-23373" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-23373" ><a href="https://www.gstcouncil.org/become-a-gstc-member/organizational-membership/org-membership-app/" class="fusion-background-highlight"><span>Organization Membership Application</span></a></li></ul></li><li id="menu-item-2926" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2926" ><a href="https://www.gstcouncil.org/become-a-gstc-member/destination-membership/" class="fusion-background-highlight"><span>Destination Membership</span></a><ul class="sub-menu"><li id="menu-item-26966" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26966" ><a href="https://www.gstcouncil.org/become-a-gstc-member/organizational-membership/org-membership-app/" class="fusion-background-highlight"><span>Destination Membership Application</span></a></li></ul></li><li id="menu-item-2390" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-2390" ><a href="https://www.gstcouncil.org/become-a-gstc-member/membership-policy/" class="fusion-background-highlight"><span>Membership Policy</span></a></li><li id="menu-item-2392" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2392" ><a href="https://www.gstcouncil.org/become-a-gstc-member/membership-categories-and-fees/" class="fusion-background-highlight"><span>Membership Categories &#038; Fees</span></a></li><li id="menu-item-2398" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2398" ><a href="https://www.gstcouncil.org/become-a-gstc-member/membership-payment-options/" class="fusion-background-highlight"><span>Membership Payment Options</span></a></li></ul></li><li id="menu-item-2389" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2389 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/membership/upcoming-members-webinars/" class="fusion-background-highlight"><span>Webinars for GSTC Members</span></a></li><li id="menu-item-19800" class="nmr-logged-out menu-item menu-item-type-tml_action menu-item-object-login menu-item-19800 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/membership/login/" class="fusion-background-highlight"><span>Members Log In</span></a></li></ul></li><li id="menu-item-4577" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-4577 fusion-dropdown-menu" data-item-id="4577"><a class="fusion-background-highlight"><span class="menu-text">EVENTS</span></a><ul class="sub-menu"><li id="menu-item-30219" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-30219 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/membership/upcoming-members-webinars/" class="fusion-background-highlight"><span>Upcoming Webinars</span></a></li><li id="menu-item-733625" class="menu-item menu-item-type-post_type menu-item-object-page current-page-ancestor menu-item-733625 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc2024singapore/" class="fusion-background-highlight"><span>GSTC2024 Singapore, Nov 13-16</span></a></li><li id="menu-item-1283909" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1283909 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/events/upcoming-conferences/" class="fusion-background-highlight"><span>Upcoming Conferences</span></a></li><li id="menu-item-35073" class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-35073 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/topics/news/gstc-conferences/" class="fusion-background-highlight"><span>Past Conferences</span></a></li></ul></li><li id="menu-item-18391" class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-has-children menu-item-18391 fusion-dropdown-menu" data-item-id="18391"><a href="https://www.gstcouncil.org/topics/news/" class="fusion-background-highlight"><span class="menu-text">NEWS</span></a><ul class="sub-menu"><li id="menu-item-35921" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-35921 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/destination-stewardship-report/" class="fusion-background-highlight"><span>Destination Stewardship Report</span></a></li></ul></li><li id="menu-item-wpml-ls-2-en" class="menu-item wpml-ls-slot-2 wpml-ls-item wpml-ls-item-en wpml-ls-current-language wpml-ls-menu-item wpml-ls-first-item wpml-ls-last-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-wpml-ls-2-en" data-classes="menu-item" data-item-id="wpml-ls-2-en"><a title="English" href="https://www.gstcouncil.org/gstc2024singapore/program/" class="fusion-background-highlight wpml-ls-link"><span class="menu-text"><img class="wpml-ls-flag" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="" width=18 height=12 data-lazy-src="https://www.gstcouncil.org/wp-content/plugins/sitepress-multilingual-cms/res/flags/en.png" /><noscript><img class="wpml-ls-flag" src="https://www.gstcouncil.org/wp-content/plugins/sitepress-multilingual-cms/res/flags/en.png" alt="" width=18 height=12 /></noscript><span class="wpml-ls-native" lang="en">English</span></span></a></li><li class="fusion-custom-menu-item fusion-main-menu-search"><a class="fusion-main-menu-icon" href="#" aria-label="Search" data-title="Search" title="Search" role="button" aria-expanded="false"></a><div class="fusion-custom-menu-item-contents"><form role="search" class="searchform fusion-search-form fusion-search-form-classic" method="get" action="https://www.gstcouncil.org/"><div class="fusion-search-form-content"><div class="fusion-search-field search-field"> <label><span class="screen-reader-text">Search for:</span> <input type="search" value="" name="s" class="s" placeholder="Search..." required aria-required="true" aria-label="Search..."/> </label></div><div class="fusion-search-button search-button"> <input type="submit" class="fusion-search-submit searchsubmit" aria-label="Search" value="&#xf002;" /></div></div> <input type='hidden' name='lang' value='en' /></form></div></li></ul></nav><nav class="fusion-main-menu fusion-sticky-menu" aria-label="Main Menu Sticky"><ul id="menu-main-menu-1" class="fusion-menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2380 fusion-dropdown-menu" data-item-id="2380"><a class="fusion-background-highlight"><span class="menu-text">ABOUT</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-24369 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/about/" class="fusion-background-highlight"><span>About GSTC ></span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2370" ><a href="https://www.gstcouncil.org/about/" class="fusion-background-highlight"><span>About GSTC</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2371" ><a href="https://www.gstcouncil.org/about/gstc-impact/" class="fusion-background-highlight"><span>GSTC Mission &#038; Impacts</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-29713" ><a href="https://www.gstcouncil.org/about/gstc-history/" class="fusion-background-highlight"><span>GSTC History</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1043067" ><a href="https://www.gstcouncil.org/market-access-program/" class="fusion-background-highlight"><span>Market Access Program</span></a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2610 fusion-dropdown-submenu" ><a class="fusion-background-highlight"><span>The People of GSTC ></span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2364" ><a href="https://www.gstcouncil.org/about/people/gstc-staff/" class="fusion-background-highlight"><span>GSTC Staff</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2365" ><a href="https://www.gstcouncil.org/about/people/board-of-directors/" class="fusion-background-highlight"><span>GSTC Board of Directors</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2368" ><a href="https://www.gstcouncil.org/about/people/assurance-panel/" class="fusion-background-highlight"><span>Assurance Panel</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2369" ><a href="https://www.gstcouncil.org/about/people/gstc-working-groups/" class="fusion-background-highlight"><span>Working Groups</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2679" ><a href="https://www.gstcouncil.org/about/sponsors-of-gstc/" class="fusion-background-highlight"><span>GSTC Sponsors</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26799" ><a href="https://www.gstcouncil.org/membership/member-search/" class="fusion-background-highlight"><span>GSTC Members</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-522971" ><a href="https://www.gstcouncil.org/about/people/recruitment/" class="fusion-background-highlight"><span>Recruitment</span></a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2372 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/contact-us/" class="fusion-background-highlight"><span>Contact GSTC</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-22758 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/about/for-the-press/" class="fusion-background-highlight"><span>GSTC For the Press</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-28777 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/donate/" class="fusion-background-highlight"><span>Donate</span></a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2608 fusion-dropdown-menu" data-item-id="2608"><a class="fusion-background-highlight"><span class="menu-text">CRITERIA</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2378 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/" class="fusion-background-highlight"><span>GSTC Criteria Overview ></span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2376" ><a href="https://www.gstcouncil.org/gstc-criteria/criteria-development-revisions/" class="fusion-background-highlight"><span>Criteria Development &#038; Revisions</span></a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1351971" ><a href="https://www.gstcouncil.org/gstc-criteria/criteria-development-and-revisions-history/" class="fusion-background-highlight"><span>Criteria Development &#038; Revisions History</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1351863" ><a href="https://www.gstcouncil.org/gstc-criteria/feedback/" class="fusion-background-highlight"><span>Feedback</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1349910" ><a href="https://www.gstcouncil.org/gstc-early-adopter-programs/" class="fusion-background-highlight"><span>GSTC Early Adopter Programs</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2382" ><a href="https://www.gstcouncil.org/gstc-criteria/glossary/" class="fusion-background-highlight"><span>Sustainable Tourism Glossary</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-22687" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-and-sdgs/" class="fusion-background-highlight"><span>SDGs and GSTC Criteria</span></a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2375 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-industry-criteria/" class="fusion-background-highlight"><span>GSTC Industry Criteria</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2377 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-destination-criteria/" class="fusion-background-highlight"><span>GSTC Destination Criteria</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1067870 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-mice-criteria/" class="fusion-background-highlight"><span>GSTC MICE Criteria</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1354528 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-attraction-criteria/" class="fusion-background-highlight"><span>GSTC Attraction Criteria</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2374 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/criteria-translations/" class="fusion-background-highlight"><span>Criteria Translations</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-30672 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-recognized-standards/" class="fusion-background-highlight"><span>GSTC-Recognized Standards ></span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-24917" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-recognized-standards-for-hotels/" class="fusion-background-highlight"><span>GSTC-Recognized Standards for Hotels</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-24916" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-recognized-standards-for-tour-operators/" class="fusion-background-highlight"><span>GSTC-Recognized Standards for Tour Operators</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2661" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-recognized-standards-for-destinations/" class="fusion-background-highlight"><span>GSTC-Recognized Standards for Destinations</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2708" ><a href="https://www.gstcouncil.org/certification/achieve-gstc-recognized/" class="fusion-background-highlight"><span>Recognition of Standards (for Standard Owners)</span></a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1027906 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-committed/" class="fusion-background-highlight"><span>GSTC-Committed</span></a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-27 fusion-dropdown-menu" data-item-id="27"><a class="fusion-background-highlight"><span class="menu-text">CERTIFICATION</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2705 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/certification/become-certified-hotel/" class="fusion-background-highlight"><span>Certification for Hotels</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2707 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/certification/become-certified-tour-operator/" class="fusion-background-highlight"><span>Certification for Tour Operator</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2706 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/certification/become-certified-destination/" class="fusion-background-highlight"><span>Certification for Destination</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-17798 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/certification/accreditation-certification-recognition/" class="fusion-background-highlight"><span>What is Certification? Accreditation? Recognition?</span></a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-1348393 fusion-dropdown-menu" data-item-id="1348393"><a href="#" class="fusion-background-highlight"><span class="menu-text">ACCREDITATION</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1348389 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/" class="fusion-background-highlight"><span>GSTC Accreditation</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-22518 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/gstc-accredited-certification-bodies/" class="fusion-background-highlight"><span>Accredited Certification Bodies</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1348392 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/accreditation-documents/" class="fusion-background-highlight"><span>Accreditation Documents</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1350794 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/certification-scheme/" class="fusion-background-highlight"><span>CS-CB Framework</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1348390 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/public-consultations/" class="fusion-background-highlight"><span>Public Consultations</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1348391 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/gstc-auditor-training/" class="fusion-background-highlight"><span>GSTC Auditor Training</span></a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-28 fusion-dropdown-menu" data-item-id="28"><a class="fusion-background-highlight"><span class="menu-text">TRAINING</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2387 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/" class="fusion-background-highlight"><span>Sustainable Tourism Training Program (STTP)</span></a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-21561 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/" class="fusion-background-highlight"><span>Upcoming Courses</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2383 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/certificate-in-sustainable-tourism/" class="fusion-background-highlight"><span>Professional Certificate in Sustainable Tourism</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-30696 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/certificate-in-sustainable-business-travel/" class="fusion-background-highlight"><span>Professional Certificate in Sustainable Business Travel</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2388 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/gstc-trainers-partners/" class="fusion-background-highlight"><span>GSTC Trainers and Partners</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2384 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/faq-gstc-training-program/" class="fusion-background-highlight"><span>FAQs: GSTC Training Program</span></a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-30 fusion-dropdown-menu" data-item-id="30"><a class="fusion-background-highlight"><span class="menu-text">MEMBERSHIP</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-17961 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/membership/member-search/" class="fusion-background-highlight"><span>GSTC Members</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2393 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/become-a-gstc-member/" class="fusion-background-highlight"><span>Become a GSTC Member ></span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2391" ><a href="https://www.gstcouncil.org/become-a-gstc-member/organizational-membership/" class="fusion-background-highlight"><span>Organization Membership</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-23373" ><a href="https://www.gstcouncil.org/become-a-gstc-member/organizational-membership/org-membership-app/" class="fusion-background-highlight"><span>Organization Membership Application</span></a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2926" ><a href="https://www.gstcouncil.org/become-a-gstc-member/destination-membership/" class="fusion-background-highlight"><span>Destination Membership</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26966" ><a href="https://www.gstcouncil.org/become-a-gstc-member/organizational-membership/org-membership-app/" class="fusion-background-highlight"><span>Destination Membership Application</span></a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-2390" ><a href="https://www.gstcouncil.org/become-a-gstc-member/membership-policy/" class="fusion-background-highlight"><span>Membership Policy</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2392" ><a href="https://www.gstcouncil.org/become-a-gstc-member/membership-categories-and-fees/" class="fusion-background-highlight"><span>Membership Categories &#038; Fees</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2398" ><a href="https://www.gstcouncil.org/become-a-gstc-member/membership-payment-options/" class="fusion-background-highlight"><span>Membership Payment Options</span></a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2389 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/membership/upcoming-members-webinars/" class="fusion-background-highlight"><span>Webinars for GSTC Members</span></a></li><li class="nmr-logged-out menu-item menu-item-type-tml_action menu-item-object-login menu-item-19800 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/membership/login/" class="fusion-background-highlight"><span>Members Log In</span></a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-4577 fusion-dropdown-menu" data-item-id="4577"><a class="fusion-background-highlight"><span class="menu-text">EVENTS</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-30219 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/membership/upcoming-members-webinars/" class="fusion-background-highlight"><span>Upcoming Webinars</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page current-page-ancestor menu-item-733625 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc2024singapore/" class="fusion-background-highlight"><span>GSTC2024 Singapore, Nov 13-16</span></a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1283909 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/events/upcoming-conferences/" class="fusion-background-highlight"><span>Upcoming Conferences</span></a></li><li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-35073 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/topics/news/gstc-conferences/" class="fusion-background-highlight"><span>Past Conferences</span></a></li></ul></li><li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-has-children menu-item-18391 fusion-dropdown-menu" data-item-id="18391"><a href="https://www.gstcouncil.org/topics/news/" class="fusion-background-highlight"><span class="menu-text">NEWS</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-35921 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/destination-stewardship-report/" class="fusion-background-highlight"><span>Destination Stewardship Report</span></a></li></ul></li><li class="menu-item wpml-ls-slot-2 wpml-ls-item wpml-ls-item-en wpml-ls-current-language wpml-ls-menu-item wpml-ls-first-item wpml-ls-last-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-wpml-ls-2-en" data-classes="menu-item" data-item-id="wpml-ls-2-en"><a title="English" href="https://www.gstcouncil.org/gstc2024singapore/program/" class="fusion-background-highlight wpml-ls-link"><span class="menu-text"><img class="wpml-ls-flag" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="" width=18 height=12 data-lazy-src="https://www.gstcouncil.org/wp-content/plugins/sitepress-multilingual-cms/res/flags/en.png" /><noscript><img class="wpml-ls-flag" src="https://www.gstcouncil.org/wp-content/plugins/sitepress-multilingual-cms/res/flags/en.png" alt="" width=18 height=12 /></noscript><span class="wpml-ls-native" lang="en">English</span></span></a></li><li class="fusion-custom-menu-item fusion-main-menu-search"><a class="fusion-main-menu-icon" href="#" aria-label="Search" data-title="Search" title="Search" role="button" aria-expanded="false"></a><div class="fusion-custom-menu-item-contents"><form role="search" class="searchform fusion-search-form fusion-search-form-classic" method="get" action="https://www.gstcouncil.org/"><div class="fusion-search-form-content"><div class="fusion-search-field search-field"> <label><span class="screen-reader-text">Search for:</span> <input type="search" value="" name="s" class="s" placeholder="Search..." required aria-required="true" aria-label="Search..."/> </label></div><div class="fusion-search-button search-button"> <input type="submit" class="fusion-search-submit searchsubmit" aria-label="Search" value="&#xf002;" /></div></div> <input type='hidden' name='lang' value='en' /></form></div></li></ul></nav><div class="fusion-mobile-navigation"><ul id="menu-main-menu-2" class="fusion-mobile-menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2380 fusion-dropdown-menu" data-item-id="2380"><a class="fusion-background-highlight"><span class="menu-text">ABOUT</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-24369 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/about/" class="fusion-background-highlight"><span>About GSTC ></span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2370" ><a href="https://www.gstcouncil.org/about/" class="fusion-background-highlight"><span>About GSTC</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2371" ><a href="https://www.gstcouncil.org/about/gstc-impact/" class="fusion-background-highlight"><span>GSTC Mission &#038; Impacts</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-29713" ><a href="https://www.gstcouncil.org/about/gstc-history/" class="fusion-background-highlight"><span>GSTC History</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1043067" ><a href="https://www.gstcouncil.org/market-access-program/" class="fusion-background-highlight"><span>Market Access Program</span></a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2610 fusion-dropdown-submenu" ><a class="fusion-background-highlight"><span>The People of GSTC ></span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2364" ><a href="https://www.gstcouncil.org/about/people/gstc-staff/" class="fusion-background-highlight"><span>GSTC Staff</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2365" ><a href="https://www.gstcouncil.org/about/people/board-of-directors/" class="fusion-background-highlight"><span>GSTC Board of Directors</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2368" ><a href="https://www.gstcouncil.org/about/people/assurance-panel/" class="fusion-background-highlight"><span>Assurance Panel</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2369" ><a href="https://www.gstcouncil.org/about/people/gstc-working-groups/" class="fusion-background-highlight"><span>Working Groups</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2679" ><a href="https://www.gstcouncil.org/about/sponsors-of-gstc/" class="fusion-background-highlight"><span>GSTC Sponsors</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26799" ><a href="https://www.gstcouncil.org/membership/member-search/" class="fusion-background-highlight"><span>GSTC Members</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-522971" ><a href="https://www.gstcouncil.org/about/people/recruitment/" class="fusion-background-highlight"><span>Recruitment</span></a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2372 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/contact-us/" class="fusion-background-highlight"><span>Contact GSTC</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-22758 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/about/for-the-press/" class="fusion-background-highlight"><span>GSTC For the Press</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-28777 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/donate/" class="fusion-background-highlight"><span>Donate</span></a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2608 fusion-dropdown-menu" data-item-id="2608"><a class="fusion-background-highlight"><span class="menu-text">CRITERIA</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2378 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/" class="fusion-background-highlight"><span>GSTC Criteria Overview ></span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2376" ><a href="https://www.gstcouncil.org/gstc-criteria/criteria-development-revisions/" class="fusion-background-highlight"><span>Criteria Development &#038; Revisions</span></a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1351971" ><a href="https://www.gstcouncil.org/gstc-criteria/criteria-development-and-revisions-history/" class="fusion-background-highlight"><span>Criteria Development &#038; Revisions History</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1351863" ><a href="https://www.gstcouncil.org/gstc-criteria/feedback/" class="fusion-background-highlight"><span>Feedback</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1349910" ><a href="https://www.gstcouncil.org/gstc-early-adopter-programs/" class="fusion-background-highlight"><span>GSTC Early Adopter Programs</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2382" ><a href="https://www.gstcouncil.org/gstc-criteria/glossary/" class="fusion-background-highlight"><span>Sustainable Tourism Glossary</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-22687" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-and-sdgs/" class="fusion-background-highlight"><span>SDGs and GSTC Criteria</span></a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2375 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-industry-criteria/" class="fusion-background-highlight"><span>GSTC Industry Criteria</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2377 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-destination-criteria/" class="fusion-background-highlight"><span>GSTC Destination Criteria</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1067870 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-mice-criteria/" class="fusion-background-highlight"><span>GSTC MICE Criteria</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1354528 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-attraction-criteria/" class="fusion-background-highlight"><span>GSTC Attraction Criteria</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2374 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/criteria-translations/" class="fusion-background-highlight"><span>Criteria Translations</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-30672 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-recognized-standards/" class="fusion-background-highlight"><span>GSTC-Recognized Standards ></span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-24917" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-recognized-standards-for-hotels/" class="fusion-background-highlight"><span>GSTC-Recognized Standards for Hotels</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-24916" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-recognized-standards-for-tour-operators/" class="fusion-background-highlight"><span>GSTC-Recognized Standards for Tour Operators</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2661" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-recognized-standards-for-destinations/" class="fusion-background-highlight"><span>GSTC-Recognized Standards for Destinations</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2708" ><a href="https://www.gstcouncil.org/certification/achieve-gstc-recognized/" class="fusion-background-highlight"><span>Recognition of Standards (for Standard Owners)</span></a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1027906 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc-criteria/gstc-committed/" class="fusion-background-highlight"><span>GSTC-Committed</span></a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-27 fusion-dropdown-menu" data-item-id="27"><a class="fusion-background-highlight"><span class="menu-text">CERTIFICATION</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2705 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/certification/become-certified-hotel/" class="fusion-background-highlight"><span>Certification for Hotels</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2707 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/certification/become-certified-tour-operator/" class="fusion-background-highlight"><span>Certification for Tour Operator</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2706 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/certification/become-certified-destination/" class="fusion-background-highlight"><span>Certification for Destination</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-17798 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/certification/accreditation-certification-recognition/" class="fusion-background-highlight"><span>What is Certification? Accreditation? Recognition?</span></a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-1348393 fusion-dropdown-menu" data-item-id="1348393"><a href="#" class="fusion-background-highlight"><span class="menu-text">ACCREDITATION</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1348389 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/" class="fusion-background-highlight"><span>GSTC Accreditation</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-22518 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/gstc-accredited-certification-bodies/" class="fusion-background-highlight"><span>Accredited Certification Bodies</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1348392 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/accreditation-documents/" class="fusion-background-highlight"><span>Accreditation Documents</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1350794 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/certification-scheme/" class="fusion-background-highlight"><span>CS-CB Framework</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1348390 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/public-consultations/" class="fusion-background-highlight"><span>Public Consultations</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1348391 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/accreditation/gstc-auditor-training/" class="fusion-background-highlight"><span>GSTC Auditor Training</span></a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-28 fusion-dropdown-menu" data-item-id="28"><a class="fusion-background-highlight"><span class="menu-text">TRAINING</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2387 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/" class="fusion-background-highlight"><span>Sustainable Tourism Training Program (STTP)</span></a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-21561 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/" class="fusion-background-highlight"><span>Upcoming Courses</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2383 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/certificate-in-sustainable-tourism/" class="fusion-background-highlight"><span>Professional Certificate in Sustainable Tourism</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-30696 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/certificate-in-sustainable-business-travel/" class="fusion-background-highlight"><span>Professional Certificate in Sustainable Business Travel</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2388 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/gstc-trainers-partners/" class="fusion-background-highlight"><span>GSTC Trainers and Partners</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2384 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/sustainable-tourism-training/faq-gstc-training-program/" class="fusion-background-highlight"><span>FAQs: GSTC Training Program</span></a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-30 fusion-dropdown-menu" data-item-id="30"><a class="fusion-background-highlight"><span class="menu-text">MEMBERSHIP</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-17961 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/membership/member-search/" class="fusion-background-highlight"><span>GSTC Members</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2393 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/become-a-gstc-member/" class="fusion-background-highlight"><span>Become a GSTC Member ></span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2391" ><a href="https://www.gstcouncil.org/become-a-gstc-member/organizational-membership/" class="fusion-background-highlight"><span>Organization Membership</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-23373" ><a href="https://www.gstcouncil.org/become-a-gstc-member/organizational-membership/org-membership-app/" class="fusion-background-highlight"><span>Organization Membership Application</span></a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2926" ><a href="https://www.gstcouncil.org/become-a-gstc-member/destination-membership/" class="fusion-background-highlight"><span>Destination Membership</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26966" ><a href="https://www.gstcouncil.org/become-a-gstc-member/organizational-membership/org-membership-app/" class="fusion-background-highlight"><span>Destination Membership Application</span></a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-2390" ><a href="https://www.gstcouncil.org/become-a-gstc-member/membership-policy/" class="fusion-background-highlight"><span>Membership Policy</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2392" ><a href="https://www.gstcouncil.org/become-a-gstc-member/membership-categories-and-fees/" class="fusion-background-highlight"><span>Membership Categories &#038; Fees</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2398" ><a href="https://www.gstcouncil.org/become-a-gstc-member/membership-payment-options/" class="fusion-background-highlight"><span>Membership Payment Options</span></a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2389 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/membership/upcoming-members-webinars/" class="fusion-background-highlight"><span>Webinars for GSTC Members</span></a></li><li class="nmr-logged-out menu-item menu-item-type-tml_action menu-item-object-login menu-item-19800 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/membership/login/" class="fusion-background-highlight"><span>Members Log In</span></a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-4577 fusion-dropdown-menu" data-item-id="4577"><a class="fusion-background-highlight"><span class="menu-text">EVENTS</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-30219 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/membership/upcoming-members-webinars/" class="fusion-background-highlight"><span>Upcoming Webinars</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page current-page-ancestor menu-item-733625 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/gstc2024singapore/" class="fusion-background-highlight"><span>GSTC2024 Singapore, Nov 13-16</span></a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1283909 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/events/upcoming-conferences/" class="fusion-background-highlight"><span>Upcoming Conferences</span></a></li><li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-35073 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/topics/news/gstc-conferences/" class="fusion-background-highlight"><span>Past Conferences</span></a></li></ul></li><li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-has-children menu-item-18391 fusion-dropdown-menu" data-item-id="18391"><a href="https://www.gstcouncil.org/topics/news/" class="fusion-background-highlight"><span class="menu-text">NEWS</span></a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-35921 fusion-dropdown-submenu" ><a href="https://www.gstcouncil.org/destination-stewardship-report/" class="fusion-background-highlight"><span>Destination Stewardship Report</span></a></li></ul></li><li class="menu-item wpml-ls-slot-2 wpml-ls-item wpml-ls-item-en wpml-ls-current-language wpml-ls-menu-item wpml-ls-first-item wpml-ls-last-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-wpml-ls-2-en" data-classes="menu-item" data-item-id="wpml-ls-2-en"><a title="English" href="https://www.gstcouncil.org/gstc2024singapore/program/" class="fusion-background-highlight wpml-ls-link"><span class="menu-text"><img class="wpml-ls-flag" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="" width=18 height=12 data-lazy-src="https://www.gstcouncil.org/wp-content/plugins/sitepress-multilingual-cms/res/flags/en.png" /><noscript><img 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style="max-width:100%;"><section id="content" class="full-width"><div id="post-1348913" class="post-1348913 page type-page status-publish has-post-thumbnail hentry"> <span class="entry-title rich-snippet-hidden">GSTC2024 Conference Program</span><span class="vcard rich-snippet-hidden"><span class="fn"><a href="https://www.gstcouncil.org/author/jultab/" title="Posts by Julieta Battilana" rel="author">Julieta Battilana</a></span></span><span class="updated rich-snippet-hidden">2024-11-26T12:19:48+08:00</span><div class="post-content"><div class="fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background my-sticky-container hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-sticky-container" 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menu-item-1337119 awb-menu__li awb-menu__main-li awb-menu__main-li_regular" data-item-id="1337119"><span class="awb-menu__main-background-default awb-menu__main-background-default_fade"></span><span class="awb-menu__main-background-active awb-menu__main-background-active_fade"></span><a href="https://www.gstcouncil.org/gstc2024singapore/sponsorship/" class="awb-menu__main-a awb-menu__main-a_regular"><span class="menu-text">Sponsorship</span></a></li></ul></nav></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-bottom:20px;--awb-margin-top:30px;--awb-margin-bottom:0px;" ><div class="fusion-builder-row fusion-row"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-bottom:0px;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-1"><h1 class="fusion-responsive-typography-calculated" style="text-align: center; --fontsize: 34; line-height: 1.4;" data-fontsize="34" data-lineheight="47.600002px">GSTC2024 Conference Program</h1><p>The GSTC2024 Global Conference in Resorts World Sentosa, Singapore, will take place during November 13th to 16th. Explore below the schedule of the conference.</p></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-bottom:0px;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-aligncenter"><a class="fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type" target="_self" href="https://docs.google.com/document/d/1VoHmriRvzvcoR38wU9cxvF8JtrdtC228ZjC_T2Zw-_8/edit?usp=drive_link"><span class="fusion-button-text">E-BOOKLET</span></a></div><div class="fusion-clearfix"></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-3 has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;" ><div class="fusion-builder-row fusion-row"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height" style="--awb-bg-size:cover;--awb-margin-bottom:0px;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-2"><h1 style="text-align: center;">Conference Schedule</h1></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last" style="--awb-bg-size:cover;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy"><div class="table-1 fusion-no-small-visibility"><table style="height: 373px;" width="910"><tbody><tr><td colspan="3"><h3><b>Wednesday, 13th November</b></h3></td></tr><tr><td><strong>Time</strong></td><td colspan="2"><strong>Activity</strong></td></tr><tr><td>10:30 &#8211; 15:00</td><td colspan="2">Meeting with Certification Bodies<br /> <em>(by invitation only)</em></td></tr><tr><td>15:00 &#8211; 16:45</td><td colspan="2"><span style="font-weight: 400;">GSTC Government &amp; Destination Members Meeting<br /> <em>(by invitation only)</em></span></td></tr><tr><td>18:15</td><td colspan="2"><strong>Welcome Reception<br /> </strong>at One15 Marina Sentosa Cove <em>(limited availability)</em></td></tr></tbody></table></div><div class="fusion-menu-anchor" id="day1"></div><div class="fusion-sep-clear"></div><div class="fusion-separator fusion-full-width-sep" style="margin-left: auto;margin-right: auto;margin-top:40px;margin-bottom:40px;width:100%;"><div class="fusion-separator-border sep-single sep-solid" style="--awb-height:20px;--awb-amount:20px;border-color:#e0dede;border-top-width:1px;"></div></div><div class="fusion-sep-clear"></div><div class="table-1 fusion-no-small-visibility"><table style="height: 3329px;" width="910"><tbody><tr><td colspan="3"><h3><b>Thursday, 14th November &#8211; Conference Day 1</b></h3></td></tr><tr><td><strong>Time</strong></td><td colspan="2"><strong>Activity</strong></td></tr><tr><td><span style="font-weight: 400;">8:30 &#8211; 9:30</span></td><td colspan="2"><span style="font-weight: 400;">Registration</span></td></tr><tr><td><span style="font-weight: 400;">9:30 &#8211; 10:00 </span></td><td colspan="2"><strong>Opening Ceremony</strong></p><p><span style="font-weight: 400;">Mr. Alvin Tan Minister of State, Ministry of Trade and Industry &amp; Ministry of Culture, Community and Youth</span></p><p>Luigi Cabrini &#8211; Chair, GSTC</td></tr><tr><td><span style="font-weight: 400;">10:00 &#8211; 10:45</span></p><p><em>@ Cinnamon(plenary)</em></td><td colspan="2"><strong>GSTC’s Global Mission and Current Activities<br /> </strong><span style="font-weight: 400;">Randy Durband &#8211; CEO, GSTC</span><strong>GSTC Accreditation<br /> </strong>Dr. Mihee Kang &#8211; Global Assurance Director, GSTC</td></tr><tr><td><span style="font-weight: 400;">10:45 &#8211; 11:30</span></p><p><em>@ Equarius Foyer</em></td><td colspan="2"><strong>Refreshment Break and Networking</strong></td></tr><tr><td><span style="font-weight: 400;">11:30 &#8211; 11:45</span></p><p><em>@ Cinnamon(plenary)</em></td><td colspan="2"><strong>Keynote</strong></p><p><span style="font-weight: 400;">Caesar Indra &#8211; President, Traveloka</span></td></tr><tr><td><span style="font-weight: 400;">11:45 &#8211; 12:45</span></p><p><em>@ Cinnamon(plenary)</em></td><td colspan="2"><b> Getting Everyone on Board: Strategies for Hotel Chains </b></p><p><span style="font-weight: 400;">The session will look into strategies that hotel brands are using in order to promote adherence to sustainable tourism standards and external verification with clear accreditation certification targets. Speakers will provide examples of applicable actions for engaging teams and stakeholders throughout the different and diverse locations where they operate. This includes the pursuit of certification by GSTC-Accredited Certification Bodies.</span></p><p>Moderator: Kingston Khoo – President, Eco-STEPS Malaysia [<a href="https://www.gstcouncil.org/wp-content/uploads/Kingston-Khoo.pdf">presentation</a>]<ul><li>Jeffery Smith – Vice President Sustainability, Six Senses [<a href="https://www.gstcouncil.org/wp-content/uploads/Jeff-Smith.pdf">presentation</a>]</li><li>Siew Kim Beh – Chief Financial &amp; Sustainability Officer / Managing Director Japan and Korea, The Ascott Limited [<a href="https://www.gstcouncil.org/wp-content/uploads/Beh-Siew-Kim.pdf">presentation</a>]</li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Rod Simpson, Managing Director, Operations – APAC, BWH Hotel Group [<a href="https://www.gstcouncil.org/wp-content/uploads/Rodney-Simpson.pdf">presentation</a>]</span></li></ul></td></tr><tr><td><span style="font-weight: 400;">12:45 &#8211; 14:00</span></p><p><em>@ Equarius Foyer</em></td><td colspan="2"><b>Lunch and Networking</b></td></tr><tr><td><span style="font-weight: 400;">14:00 &#8211; 15:15</span></p><p><em>@ Cinnamon</em></p><p><em>(breakout room)</em></td><td colspan="2"><p style="font-weight: 400;"><strong>Driving Profitable Sustainability: Business Opportunities in ASEAN&#8217;s Sustainable Tourism</strong></p><p style="font-weight: 400;">Discuss the intersection of sustainability and profitability in the tourism industry, highlighting emerging business opportunities, market trends, and consumer demand for sustainable tourism experiences in ASEAN. It will address how private sector leaders can leverage sustainability as a competitive advantage, innovate new revenue streams, and meet the evolving expectations of environmentally and socially conscious travelers. The discussion will encompass strategies for integrating sustainability into business models, enhancing customer experiences, and capitalizing on the growing market for sustainable tourism products and services in the ASEAN.</p><p><span style="font-weight: 400;">Moderator: </span><span style="font-weight: 400;">Koko Tang &#8211; Founder, Colorful Earth; GSTC Board Member</span></p><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Edison Chen &#8211; Vice President, Trip.com Group [<a href="https://www.gstcouncil.org/wp-content/uploads/Edison-Chen.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Gerald Ng &#8211; Vice President, Regulatory Affairs and Sustainability, Changi Airport Group [<a href="https://www.gstcouncil.org/wp-content/uploads/Gerald-Ng.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Ralph Dixon &#8211; Executive Director of Sustainability, YTL Group [<a href="https://www.gstcouncil.org/wp-content/uploads/Ralph-Dixon.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Loic Dujardin &#8211; Head of Sustainability &#8211; Traveloka [<a href="https://www.gstcouncil.org/wp-content/uploads/Loic-Dujardin.pdf">presentation</a>]</span></li></ul></td></tr><tr><td><span style="font-weight: 400;">14:00 &#8211; 15:15</span></p><p><em>@ Tamarind</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Sustainable Visitor Economy and Liveability</b></p><p><span style="font-weight: 400;">This session will address issues related to sustainability of the visitor economy in which visitors, locals and tourists interact. Speakers will discuss approaches to sustainable tourism and livability, showcasing strategies that benefit both visitors and locals.</span></p><p><span style="font-weight: 400;">Moderator: </span><span style="font-weight: 400;">Linda Mannerby &#8211; Sustainability Manager, AcadeMedia</span></p><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Huey Hong Ong &#8211; Chief Sustainability Officer, Singapore Tourism Board [<a href="https://www.gstcouncil.org/wp-content/uploads/Huey-Hong-Ong-.pdf">presentation</a>]</span></li><li aria-level="1"><span style="font-weight: 400;">Joel Katz &#8211; Managing Director, Australasia, Cruise Lines International Association/CLIA [<a href="https://www.gstcouncil.org/wp-content/uploads/Joel-Katz.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Kevin Fsadni &#8211; Deputy CEO, Product &amp; Regulatory, Malta Tourism Authority [<a href="https://www.gstcouncil.org/wp-content/uploads/Kevin-Fsadni.pdf">presentation</a>]</span></li><li aria-level="1"><span style="font-weight: 400;">David Ermen &#8211; Managing Director, Destination Capacity [<a href="https://www.gstcouncil.org/wp-content/uploads/David-Ermen.pdf">presentation</a>]</span></li></ul></td></tr><tr><td><span style="font-weight: 400;">14:00 &#8211; 15:15</span></p><p><em>@ Turmeric</em></p><p><em>(breakout room)</em></td><td colspan="2"><p style="font-weight: 400;"><strong>I</strong><b>nnovation in Hotel Sustainability</b></p><p>Innovation in hotel sustainability offers hotels new avenues to enhance operations and guest experiences while minimizing environmental impact. This session will showcase how digital solutions promote sustainable practices like energy efficiency, water conservation, and waste reduction. Panelists, including hotel industry leaders, technology innovators, and sustainability specialists, will share insights on cutting-edge approaches and discuss the challenges and opportunities that arise in implementing these transformative solutions. Join us to explore the future of sustainable hospitality and the role of innovation in driving meaningful change.</p><p>Moderator: Jasline Ng – Sustainability Manager, Greenview</p><ul><li>Marc Zornes – Founder, Winnow [<a href="https://www.gstcouncil.org/wp-content/uploads/Marc-Zornes_.pdf">presentation</a>]</li><li>Iris Lam – Director of Sustainability, Global Development, Mandarin Oriental Hotel Group [<a href="https://www.gstcouncil.org/wp-content/uploads/Marc-Zornes_.pdf">presentation</a>]</li><li><span style="font-weight: 400;">Jen Ong &#8211; Assistant Director &#8211; Sustainability, Resorts World Sentosa [<a href="https://www.gstcouncil.org/wp-content/uploads/Jen-Ong-innovation.pdf">presentation</a>]</span></li></ul></td></tr><tr><td><span style="font-weight: 400;">14:00 &#8211; 15:15</span></p><p><em>@ Saffron</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Accessibility in Tourism</b></p><p>Accessibility is a central element of any responsible and sustainable development policy, and it is referred to in the GSTC Criteria (GSTC Industry Criteria‘s criterion A7.4; GSTC Destination Criteria‘s criterion B8). Addressing accessibility and inclusivity, tourism businesses and destinations can tap into a significant market segment, expand their customer base, and increase their revenue. Moreover, it contributes to building a more diverse and tolerant society, where everyone has the freedom to explore and participate in travel experiences without limitations. Panelists will share insights and discuss best practices in promoting accessibility in tourism and offer strategies for advancing these objectives.</p><p>Moderator: Andrew Leary – Principal, Coraggio Group</p><ul><li>Martin Heng – Accessible &amp; Inclusive Travel Expert; Head of Content, Vacant [<a href="https://www.gstcouncil.org/wp-content/uploads/Martin-Heng-1.pdf">presentation</a>]</li><li>Dr. Pavlina McGrady &#8211; Associate Professor and Sustainable Tourism Management Program Coordinator, Southern Oregon University [<a href="https://www.gstcouncil.org/wp-content/uploads/Pavlina-McGrady.pdf">presentation</a>]</li><li>Ku Geok Boon – CEO, SG Enable <a href="https://www.gstcouncil.org/wp-content/uploads/Ku-Geok-Boon.pdf">[presentation</a>]</li><li>Neha Arora &#8211; Founder, Planet Abled</li></ul></td></tr><tr><td><span style="font-weight: 400;">15:15 &#8211; 16:00</span></p><p><em>@ Equarius Foyer</em></td><td colspan="2"><b><strong>Refreshment Break and Networking</strong></b></td></tr><tr><td><span style="font-weight: 400;">16:00 &#8211; 17:15</span></p><p><em>@ Cinnamon</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Management and Coexistence of Urban and Nature Systems</b></p><p>Challenges and opportunities of integrating urban development with natural ecosystems, highlighting successful coexistence models and strategies for sustainable urban-nature interactions.</p><p><span style="font-weight: 400;">Moderator: </span><span style="font-weight: 400;">CB Ramkumar &#8211; Vice Chair, GSTC</span></p><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Mafila Richard Malesu &#8211; Sustainable Tourism Expert [<a href="https://www.gstcouncil.org/wp-content/uploads/Richard-Malesu.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Agustini Rahayu &#8211; Director of Strategic Review, Ministry of Tourism and Creative Economy Indonesia [<a href="https://www.gstcouncil.org/wp-content/uploads/Agustini-Rahayu.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Rohaya Saharom</span><span style="font-weight: 400;"> &#8211; Vice President, Sustainable Solutions, Mandai Wildlife Group [<a href="https://www.gstcouncil.org/wp-content/uploads/Rohaya-Saharom.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Oudad Kheir &#8211; COO, El Gouna [<a href="https://www.gstcouncil.org/wp-content/uploads/Oudad-Kheir.pdf">presentation</a>]</span></li></ul></td></tr><tr><td><span style="font-weight: 400;">16:00 &#8211; 17:15</span></p><p><em>@ Tamarind</em></p><p><em>(breakout room)</em></td><td colspan="2"><span lang="EN-US"><b>Tour Operators and Local Culture</b></span></p><p><span lang="EN-US">The session will explore the role of TOs in promoting and preserving local cultures – highlighting best practices, strategies and challenges for fostering cultural sustainability through tourism. For example, by actively engaging and empowering local communities in the tours (which can take different shapes); or by developing partnerships with local organisations to ensure the tourism business makes a positive impact on the local communities, etc.</span></p><p><span style="font-weight: 400;">Moderator: </span><span style="font-weight: 400;">Randy Durband &#8211; CEO, GSTC</span></p><ul><li>Kenny Onishi – General Manager Japan, Intrepid Travel</li><li>Sri Mujiyati (Uji) – Director, Viavia Tour &amp; Travel Jogja</li><li>Takeharu Kato – CEO, Yamabushido/Megurun [<a href="https://www.gstcouncil.org/wp-content/uploads/Takeharu-Kato.pdf">presentation</a>]</li><li><span style="font-weight: 400;">Nigel Wong Chun Teim &#8211; President, Malaysian Association of Tour and Travel Agents (MATTA) [<a href="https://www.gstcouncil.org/wp-content/uploads/Nigel-Wong.pdf">presentation</a>]</span></li></ul></td></tr><tr><td><span style="font-weight: 400;">16:00 &#8211; 17:15</span></p><p><em>@ Turmeric</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Alternative Accommodations</b></p><p>Sustainable accommodations must come in all forms, from mainstream to creative, innovative, and the unconventional. This session will explore unique and sustainable lodging options beyond traditional hotels. Experts will share insights into glamping, homestays, aparthotels and their role in promoting sustainable tourism. Attendees will gain knowledge on minimizing environmental impact, supporting local communities, and preserving cultural heritage through these accommodations. Challenges, opportunities, regulatory frameworks, marketing strategies, and quality standards will also be discussed, empowering attendees to embrace innovative solutions catering to conscious travelers.</p><p>Moderator: Koko Tang – Founder, Colorful Earth; GSTC Board Member [<a href="https://www.gstcouncil.org/wp-content/uploads/Koko-Tang_A.pdf">presentation</a>]<ul><li>Willem Niemeijer – CEO, YAANA Ventures [<a href="https://www.gstcouncil.org/wp-content/uploads/Willem-Niemeijer.pdf">presentation</a>]</li><li>Adeline Phua – Managing lyf Partner [<a href="https://www.gstcouncil.org/wp-content/uploads/Adeline-Phua.pdf">presentation</a>]</li><li>Jeff Yeo – Co-Founder, Big Tiny [<a href="https://www.gstcouncil.org/wp-content/uploads/Jeff-Yeo.pdf">presentation</a>]</li><li>Premruethai (Dtor) Tosermkit &#8211; Founder and Manager, Harmony@Huailan Home Ecolodge [<a href="https://www.gstcouncil.org/wp-content/uploads/Dtor-Tosemrkit.pdf">presentation</a>]</li></ul></td></tr><tr><td><span style="font-weight: 400;">16:00 &#8211; 17:15</span></p><p><em>@ Saffron</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Destination Roadmaps and Sustainability Plans</b></p><p>Establishing a roadmap with clearly defined goals and priorities, is crucial for destinations that aim to improve their sustainability. This session will feature insights from experts representing various destinations and organizations. Attendees will learn about long-term sustainable tourism plans from Sentosa and Singapore, a sustainability improvement project in the Turkish village of Birgi, and Tahiti’s tourism development strategy, Fari&#8217;ira&#8217;a Manihini 2027. A policy framework for sustainable tourism in the Pacific region will also be shared. Through these presentations and moderated discussion, the session will explore pathways for sustainable tourism development and management of destinations.<span class="screenreader-hidden-offscreen"> </span></p><p>Moderator: Matthias Beyer – CEO, Mascontour; GSTC Board Member [<a href="https://www.gstcouncil.org/wp-content/uploads/Matthias-Beyer.pdf">presentation</a>]<ul><li>Penny Spoelder – Senior Associate, TRC Tourism [<a href="https://www.gstcouncil.org/wp-content/uploads/Penny-Spoelder.pdf">presentation</a>]</li><li><span style="font-weight: 400;">Anthony Tan &#8211; Director, Sustainability, Sentosa Development Corporation [<a href="https://www.gstcouncil.org/wp-content/uploads/Anthony-Tan.pdf">presentation</a>]</span></li><li><span style="font-weight: 400;">Erwin Eperania &#8211; Sustainable Tourism Officer, Tahiti Tourisme [<a href="https://www.gstcouncil.org/wp-content/uploads/Erwis-Eperania.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Aslı Çakın Dağlı &#8211; Project Manager, Inclusive and Sustainable Growth, UNDP Türkiye [<a href="https://www.gstcouncil.org/wp-content/uploads/Asli-Cakin.pdf">presentation</a>]</span></li></ul></td></tr><tr><td><span style="font-weight: 400;">17:15 &#8211; 17:30</span></td><td colspan="2"><strong>End of Conference Day 1</strong></td></tr></tbody></table></div><div class="fusion-sep-clear"></div><div class="fusion-separator fusion-full-width-sep" style="margin-left: auto;margin-right: auto;margin-top:40px;margin-bottom:40px;width:100%;"><div class="fusion-separator-border sep-single sep-solid" style="--awb-height:20px;--awb-amount:20px;border-color:#e0dede;border-top-width:1px;"></div></div><div class="fusion-sep-clear"></div><div class="table-2 fusion-no-small-visibility"><table style="height: 5233px;" width="910"><tbody><tr><td colspan="3"><h3>Friday, 15th November – Conference Day 2</h3></td></tr><tr><td><strong>Time</strong></td><td colspan="2"><strong>Activity</strong></td></tr><tr><td>9:00 &#8211; 9:30</td><td colspan="2"><strong>Registration</strong></td></tr><tr><td>9:30 &#8211; 10:45</p><p><em>@ Cinnamon </em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Measurement &amp; Evaluation</b></p><p>Measurement and evaluation is a crucial part of sustainability in tourism and is often mentioned in the suggested performance indicators of the GSTC Criteria. Join industry leaders and experts as we navigate the complex landscape of sustainability measurement and evaluation, learning from a comprehensive discussion that includes stats, trends, and useful examples. This session will provide insights into effective evaluation techniques that drive continual improvement in sustainability practices, ensuring a responsible and measurable approach to tourism.</p><p>Moderator: Jason Lin – Co-founder &amp; CEO, Hotelzero</p><ul><li>Eric Ricaurte – Founder &amp; CEO, Greenview [<a href="https://www.gstcouncil.org/wp-content/uploads/Eric-Ricaurte.pdf">presentation</a>]</li><li>Saba Kauser – Behavior Change Specialist, BehaviorSMART [<a href="https://www.gstcouncil.org/wp-content/uploads/Saba-Kauser.pdf">presentation</a>]</li><li>Matt Callaghan – Chief Operating Officer, easyJet holidays [<a href="https://www.gstcouncil.org/wp-content/uploads/Matt-Callaghan.pdf">presentation</a>]</li><li>Roger Simons – Sustainability Director, Marina Bay Sands</li></ul></td></tr><tr><td>9:30 &#8211; 10:45</p><p><em>@ Tamarind</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Sustainable Events</b></p><p>The new GSTC MICE Criteria was launched earlier this year, which is divided into three sub-sectors: Venues, Event Organizers, and Events &amp; Exhibitions. This session will explore strategies for advancing sustainability within the MICE (Meetings, Incentives, Conferences, and Exhibitions) sector with a focus on sustainable events. Experts will share insights on implementing sustainable practices throughout the event lifecycle, from venue selection and waste management to catering and transportation. Attendees will gain valuable knowledge on minimizing the environmental impact of events while enhancing social and economic benefits for local communities. Case studies and best practices will highlight relevant models for hosting sustainable MICE events.</p><p><span style="font-weight: 400;">Moderator: </span><span style="font-weight: 400;">Edward Koh &#8211; Executive Director, Conventions, Meetings &amp; Incentive Travel, Singapore Tourism Board</span></p><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Ian Gan &#8211; Chief Sustainability Officer, Singapore EXPO; Vice President Center Management, Constellar [<a href="https://www.gstcouncil.org/wp-content/uploads/Ian-Gan.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Adam Piperdy &#8211; Founder &amp; Chief Experience Officer, Unearthed Production [<a href="https://www.gstcouncil.org/wp-content/uploads/Adam-Piperdy.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Kaori Pereyra-Lago &#8211; Head of Strategic Meetings Management, APAC &amp; EMEA, Global Business Development &amp; Strategy, American Express Global Business Travel [<a href="https://www.gstcouncil.org/wp-content/uploads/Kaori-Pereyra-Lago.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Ingeborg Fallet Kristensen &#8211; Managing Director, Krabi Spesialisten / Wedding in Thailand [<a href="https://www.gstcouncil.org/wp-content/uploads/Ingeborg-Kristensen.pdf">presentation</a>]</span></li></ul></td></tr><tr><td>9:30 &#8211; 10:45</p><p><em>@ Turmeric</em></p><p><em>(breakout room)</em></td><td colspan="2"><strong>Sustainable Tourism in Japan</strong></p><p>This session will explore the approaches and initiatives that are shaping sustainable tourism in Japan. This session will provide an overview and discussion with examples from important sustainable tourism initiatives in Japan, highlighting how the country is integrating sustainability into its travel and tourism sectors. Attendees will gain valuable insights into current strategies that can be applied globally.</p><p>Moderator: Emi Kaiwa – Manager – Asia Pacific, GSTC</p><ul><li>Chizuko Nishimatsu &#8211; Chief Sustainability Officer, JTB Corp. [<a href="https://www.gstcouncil.org/wp-content/uploads/Chizuko-Nishimatsu.pptx.pdf">presentation</a>]</li><li>Kentaro Dobashi &#8211; Special Appointive Vice President, Sales and Marketing Division, Japan Airlines [<a href="https://www.gstcouncil.org/wp-content/uploads/Kentaro-Dobashi.pptx.pdf">presentation</a>]</li><li>Emiko Minami &#8211; Strategy and Partnerships Director, Tokyo Convention &amp; Visitors Bureau [<a href="https://www.gstcouncil.org/wp-content/uploads/Emiko-minami.pdf">presentation</a>]</li><li>Fuyuki Oki &#8211; Manager, Rakuten Travel [<a href="https://www.gstcouncil.org/wp-content/uploads/Fuyuki-Oki.pptx.pdf">presentation</a>]</li></ul></td></tr><tr><td>9:30 &#8211; 10:45</p><p><em>@ Saffron</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Roadmaps for Destination Sustainability Workshop </b>[<a href="https://www.gstcouncil.org/wp-content/uploads/Roadmap-to-Destination-Sustainability.pdf">presentation</a>]<p>This workshop will provide a comprehensive overview of how destinations can embark on the path to sustainability using the GSTC framework. Participants will explore the essential steps involved, from initial assessments and stakeholder engagement to implementing sustainable practices that drive continuous improvement.</p><p>Key elements of the session will include an introduction to the Destination Stewardship Starter Kit, a valuable resource designed to support destination managers, policymakers, and other stakeholders in transitioning towards a stewardship approach. The workshop will also cover practical tools and strategies for managing tourism impacts effectively and fostering collaboration across sectors.</p><p>Attendees will leave with actionable insights and a clear roadmap to help their destinations thrive while advancing towards sustainability goals.</p><p>Facilitators:</p><ul><li>Dr. Kelly Bricker – Director, Center for Sustainable Tourism, Arizona State University; GSTC Vice-Chair</li><li>Tiffany Chan – Destination Program Manager, GSTC</li></ul></td></tr><tr><td><span style="font-weight: 400;">9:30 &#8211; 10:45</span></p><p><em>@ Cumin</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Food Heritage in Tourism</b></p><p>Exploring food tourism, with a backdrop of Singapore’s rich food heritage and its UNESCO recognition, understanding how culinary traditions contribute to cultural sustainability, tourism experiences, and community identity.</p><p>Moderator: CB Ramkumar – Vice Chair, GSTC</p><ul><li>Elif Balcı Fisunoğlu – Vice General Manager, Tourism Operations and Development, Türkiye Tourism Promotion and Development Agency (TGA) [<a href="https://www.gstcouncil.org/wp-content/uploads/Elif-B_.pdf">presentation</a>]</li><li>Cornelius Tan – President, Chinatown Complex Hawker Association [<a href="https://www.gstcouncil.org/wp-content/uploads/Cornelius-Tan.pdf">presentation</a>]</li><li><span style="font-weight: 400;">Thiam Wei Toh &#8211; Founder, Indie Singapore Tours [<a href="https://www.gstcouncil.org/wp-content/uploads/Thiam-Wei-Toh_.pdf">presentation</a>]</span></li><li><span style="font-weight: 400;">Daren Moodely &#8211; Head of projects, Mauritius Tourism Authority [<a href="https://www.gstcouncil.org/wp-content/uploads/Daren-Moodely_.pdf">presentation</a>]</span></li></ul></td></tr><tr><td><span style="font-weight: 400;">10:45 &#8211; 11:30</span></p><p><em>@ Equarius Foyer</em></td><td colspan="2"><strong>Refreshment Break and Networking</strong></td></tr><tr><td>11:30 &#8211; 12:45</p><p><em>@ Cinnamon </em></p><p><em>(breakout room)</em></td><td colspan="2"><b>The Role of Distributors in Advancing Sustainability</b></p><p>Despite not owning the products or services, distributors, including online travel agencies (OTAs), have a significant responsibility to influence and impact sustainability in the tourism industry. This session will examine how distributors leverage the GSTC framework to promote sustainable practices. Attendees will learn how distributors can highlight verified sustainable options, influence their supply chains by requirements, goals, and phase in preferential contracting of certified businesses, as well as supporting education and skills development. Key examples from GSTC Members will illustrate effective strategies for integrating sustainability into distribution channels, ultimately driving positive change in the industry.</p><p>Moderator: Roi Ariel – General Manager, GSTC</p><ul><li><span style="font-weight: 400;">Rebecca Keiller &#8211; Senior Manager &#8211; Sustainability, Klook [<a href="https://www.gstcouncil.org/wp-content/uploads/Rebecca-Keiller.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">David Noe &#8211; Senior Manager, Sustainability Strategy, Booking.com</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Justin Ong &#8211; Regional Manager en APAC, HBX Group [<a href="https://www.gstcouncil.org/wp-content/uploads/Justin-Ong.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Jonathan Kao &#8211; Managing Director North Asia, BCD Travel [<a href="https://www.gstcouncil.org/wp-content/uploads/Jonathan-Kao.pdf">presentation</a>]</span></li></ul></td></tr><tr><td>11:30 &#8211; 12:45</p><p><em>@ Tamarind</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Sustainability in Attractions</b></p><p>Attractions are a critical component of the tourism industry, with millions of visitors visiting popular destinations worldwide, and therefore play an important role in shaping experiences. Attractions have the power to promote sustainable practices, preserve cultural heritage, and protect natural resources. Sustainable management practices in attractions can minimize these impacts while providing a quality visitor experience. In addition, attractions can act as ambassadors for sustainability and inspire visitors to engage in sustainable behaviors. Sustainable management in attractions includes a range of strategies, from efficient resource management to promoting local cultures and heritage. Through discussion and case studies, the panel will explore best practices, challenges, and opportunities for creating sustainable attractions that benefit both visitors and local communities.</p><p><span style="font-weight: 400;">Moderator: </span><span style="font-weight: 400;">Dr. Ioannis Pappas &#8211; Mediterranean Program Director, GSTC</span></p><ul><li><span style="font-weight: 400;">Addison Goh &#8211; Senior Director Business Development &amp; Sustainability Office, Gardens by the Bay [<a href="https://www.gstcouncil.org/wp-content/uploads/Addison-Goh_compressed.pdf">presentation</a>] </span></li><li><span style="font-weight: 400;">Jen Ong &#8211; Assistant Director &#8211; Sustainability, Resorts World Sentosa [<a href="https://www.gstcouncil.org/wp-content/uploads/Jen-Ong.pdf">presentation</a>]</span></li><li><span style="font-weight: 400;">Wei Bin Ong &#8211; Senior Manager, Sustainable Solutions, Mandai Wildlife Group [<a href="https://www.gstcouncil.org/wp-content/uploads/ONG-WEI-BIN.pdf">presentation</a>] </span></li><li><span style="font-weight: 400;">János Handó &#8211; Founder &amp; Owner, Ladybird Farm Leisure Center [<a href="https://www.gstcouncil.org/wp-content/uploads/Janos-Hando.pdf">presentation</a>]</span></li></ul></td></tr><tr><td>11:30 &#8211; 12:45</p><p><em>@ Turmeric</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Sustainability Innovation and Leadership in Destinations</b></p><p>The session will explore innovative strategies and leadership approaches to drive sustainability in destination management. It will cover topics such as sustainable tourism development and the role of strategic leadership in fostering innovation, all from the perspectives of different stakeholders. The discussion will highlight the importance of collaboration across sectors to implement sustainable practices and position destinations as leaders in the shift toward more responsible tourism.</p><p><span style="font-weight: 400;">Moderator: </span><span style="font-weight: 400;">Tiffany Chan, GSTC Destinations Program Manager</span></p><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Cheh Hsien Lee &#8211; Assistant Chief Executive, Sentosa Development Corporation [<a href="https://www.gstcouncil.org/wp-content/uploads/Cheh-Hsien-Lee.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Nils Persson &#8211; Chief Marketing Officer, Visit Sweden [<a href="https://www.gstcouncil.org/wp-content/uploads/Nils-Persson.pdf">presentation</a>]</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Enric Casals &#8211; Regional Vice President, Southeast Asia, Agoda </span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Andrew Leary &#8211; Principal, Coraggio Group [<a href="https://www.gstcouncil.org/wp-content/uploads/Andrew-Leary.pdf">presentation</a>]</span></li></ul></td></tr><tr><td>11:30 &#8211; 12:45</p><p><em>@ Saffron</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>F&amp;B Criteria </b><b>Workshop</b></p><p><span style="font-weight: 400;">Facilitator: So Young Lee &#8211;  <span style="color: #000000;">Project Manager</span>, GSTC [<a href="https://www.gstcouncil.org/wp-content/uploads/FB-Criteria-development.pdf">presentation</a>]</span></td></tr><tr><td>11:30 &#8211; 12:45</p><p><em>@ Cumin</em></p><p><em>(breakout room)</em></td><td colspan="2"><strong>Destination Storytelling Workshop<b> (by GDS Movement)</b></strong></p><p><span style="text-decoration: underline;">The Head, Heart, and Hands of Your Sustainability Story</span><br /> Unlock the transformative power of storytelling in your sustainability initiatives. In this engaging, hands-on workshop, we’ll explore how impactful communication can drive meaningful change in today’s volatile, uncertain, and complex world. This session will feature inspiring case studies and actionable insights, offering practical tools to translate your organization&#8217;s sustainability efforts and data into compelling narratives. Discover how to build trust with your audiences, enhance societal impact, and convert leads into meaningful business growth through regenerative campaigns. Designed for destination, event and leisure tourism  professionals, this interactive experience invites you to listen, share, and collaborate with peers to co-create your next sustainability success story.</p><p>Facilitated by: Guy Bigwood – CEO and Chief Changemaker, GDS Movement [<a href="https://www.gstcouncil.org/wp-content/uploads/Guy-bigwood.pdf">presentation</a>]</td></tr><tr><td><span style="font-weight: 400;">12:45 &#8211; 14:00</span></p><p><em>@ Equarius Foyer</em></td><td colspan="2"><b>Lunch and Networking</b></td></tr><tr><td>14:00 &#8211; <span style="font-weight: 400;">15:15</span></p><p><em>@ Cinnamon </em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Leveraging Tourism for Community Development</b></p><p>This session explores how tourism can be leveraged to achieve socially positive outcomes, emphasizing contributions to social development and cultural preservation. Discussions will highlight strategies for ensuring tourism benefits local societies sustainably and meaningfully, fostering community well-being and preserving cultural heritage.</p><p>Moderator: Peter Richards – Responsible Tourism Specialist</p><ul><li>Bhummikitti Ruktaengam– President, Sustainable Tourism Development Foundation (Phuket) [<a href="https://www.gstcouncil.org/wp-content/uploads/Bhummikitti-R.pdf">presentation</a>]</li><li><span style="font-weight: 400;">Aditi Chanchani &#8211; Chair of the GSTC India Working Group [<a href="https://www.gstcouncil.org/wp-content/uploads/Aditi-Chanchani.pdf">presentation</a>]</span></li><li>Ewaldo Reis Amaral – Sr Manager Organization, People Development, ESG, Tiket.com [<a href="https://www.gstcouncil.org/wp-content/uploads/Ewaldo-Reis-Amaral.pdf">presentation</a>]</li><li><span style="font-weight: 400;">Charlotte Piffard &#8211; EXO Foundation Leader, EXO Travel [<a href="https://www.gstcouncil.org/wp-content/uploads/Charlotte-Piffard.pdf">presentation</a>]</span></li></ul></td></tr><tr><td>14:00 &#8211; <span style="font-weight: 400;">15:15</span></p><p><em>@ Tamarind</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Coastal Destination Management</b></p><p>This session will discuss sustainable practices for coastal destinations relevant to public, private, and non-governmental sectors. This session will cover essential topics, including conservation efforts, community engagement, and strategies to balance tourism development with environmental protection. Participants will explore risk management approaches to mitigate tourism’s impact on coastal ecosystems while addressing the importance of fostering collaboration among stakeholders to enhance sustainability and resilience in coastal tourism.</p><p>Moderator: Dr. Kelly Bricker – Associate Dean and Director of the Hainan University-Arizona State University International College; GSTC Vice-Chair</p><ul><li>Rosa Harris – Director of Tourism, Cayman Islands [<a href="https://www.gstcouncil.org/wp-content/uploads/Rosa-Harris.pdf">presentation</a>]</li><li>Sunishma Singh – Sustainability Officer, Tourism Fiji [<a href="https://www.gstcouncil.org/wp-content/uploads/Sunishma-Singh.pdf">presentation</a>]</li><li>Cher Chua – Founder, Tengah Island Conservation [<a href="https://www.gstcouncil.org/wp-content/uploads/Cher-Chua.pdf">presentation</a>]</li><li>Jayne MacDougall – Executive Director, Phuket Hotels Association [<a href="https://www.gstcouncil.org/wp-content/uploads/Jayne-McDougall.pdf">presentation</a>]</li></ul></td></tr><tr><td>14:00 &#8211; <span style="font-weight: 400;">15:15</span></p><p><em>@ Turmeric</em></p><p><em>(breakout room)</em></td><td colspan="2"><div class="table-2 fusion-no-small-visibility"><p><b>Sustainable Luxury Resorts</b></p><p>Luxury hotels and resorts cater to increasingly sophisticated consumers that demand only the most exclusive, authentic and environmental-friendly experiences. Many hotels have implemented a green policy, by using sustainable construction materials, recycling waste materials, conserving water, or preserving fragile ecosystems. Sustainability doesn’t mean compromising on luxury: several of the world’s most luxurious hotel brands see sustainability as a core of their offering. In this session we will hear from offering luxury hospitality with embedded sustainability.</p><p>Resorts cater to increasingly sophisticated consumers that demand only the most exclusive, authentic and environmental-friendly experiences. Many hotels have implemented a green policy, by using sustainable construction materials, recycling waste materials, conserving water, or preserving fragile ecosystems. Sustainability doesn’t mean compromising on quality: several of the world’s most known hotel brands see sustainability as a core of their offering. In this session we will discuss the aspect of sustainability in resorts.</p><p>Moderator: Andrew Jones – Guardian, Sanctuary Resorts</p><ul><li><span style="font-weight: 400;">Grace Hu &#8211; Chief Sustainability Officer, Dossen Group [<a href="https://www.gstcouncil.org/wp-content/uploads/Grace-Hu.pdf">presentation</a>]</span></li><li>Mark Wong – Senior Vice President Asia Pacific, Small Luxury Hotels of the World (SLH) [<a href="https://www.gstcouncil.org/wp-content/uploads/Mark-Wong_.pdf">presentation</a>]</li><li>Uzair Jaffer – ESG Manager, Four Seasons Hotels and Resorts [<a href="https://www.gstcouncil.org/wp-content/uploads/Uzair-Jaffer.pdf">presentation</a>]</li><li><span style="font-weight: 400;">Desak Made Intan Sari &#8211; Director of Hygiene Safety and Sustainability, The Apurva Kempinski Bali [<a href="https://www.gstcouncil.org/wp-content/uploads/Intan-Desak.pdf">presentation</a>]</span></li></ul></div></td></tr><tr><td>14:00 &#8211; <span style="font-weight: 400;">15:15</span></p><p><em>@ Saffron</em></p><p><em>(breakout room)</em><span style="color: #ffffff;"><em>()</em></span></td><td colspan="2"><b>Industry Criteria Consultation Workshop </b></p><p><span style="font-weight: 400;">Facilitator: </span><span style="font-weight: 400;">Dr. Mihee Kang, Global Assurance Director, GSTC [<a href="https://www.gstcouncil.org/wp-content/uploads/Industry-Criteria.pdf">presentation</a>]</span></td></tr><tr><td><span style="font-weight: 400;">15:15 &#8211; 16:00</span></td><td colspan="2"><strong>Refreshment Break and Networking</strong></td></tr><tr><td><span style="font-weight: 400;">16:00 &#8211; 17:00</span></p><p><em>@</em> <em>Cinnamon(plenary)</em></td><td colspan="2"><b>Pathways to Sustainability</b></p><p>GSTC continues to support programs and initiatives that use stages from zero to the final stage. This includes national programs with stages of compliance such as the 3-stage <a href="https://www.gstcouncil.org/turkiye-national-sustainable-tourism-program/">Türkiye Sustainable Tourism Program</a> (which is the first mandatory national program for accommodations based on the GSTC Criteria and GSTC Assurance program), company-led programs such as <a href="https://www.gstcouncil.org/hostelword-joins-forces-with-gstc-sustainability-framework/">Hostelworld’s Staircase to Sustainability</a>, and association-led programs such as the 3-stage <a href="https://www.gstcouncil.org/gstc-partners-wttc-strengthen-global-hospitality-standards/">WTTC Hotel Sustainability Basics</a>. Having hotels continue on their sustainability path in a comprehensive, step-by-step, and achievable manner is crucial to a more sustainable sector.</p><p>Moderator: Luigi Cabrini – Chairman, GSTC</p><ul><li>Elif Balcı Fisunoğlu – Vice General Manager, Tourism Operations and Development, Türkiye Tourism Promotion and Development Agency (TGA) [<a href="https://www.gstcouncil.org/wp-content/uploads/Elif-B-pathways.pdf">presentation</a>]</li><li>Liz Ortiguera – Managing Director of Asia-Pacific and Sr Advisor to the CEO, World Travel &amp; Tourism Council (WTTC) [<a href="https://www.gstcouncil.org/wp-content/uploads/Liz-Ortiguera.pdf">presentation</a>]</li><li>Catherine Gilvarry – Head of Supply, Hostelworld [<a href="https://www.gstcouncil.org/wp-content/uploads/Catherine-Gilvarry_.pdf">presentation</a>]</li></ul></td></tr><tr><td><span style="font-weight: 400;">17:00 &#8211; </span><span style="font-weight: 400;">17:15</span></p><p><em>@</em> Cinnamon<em>(plenary)</em></td><td colspan="2"><b> Closing Session</b></td></tr><tr><td><span style="font-weight: 400;">17:30 &#8211; 18:30</span></td><td colspan="2"><b>Sensoryscape Tour to Village Hotel</b></p><p>or</p><p><strong>Shuttle Bus to Village Hotel (18:15)</strong></td></tr><tr><td><span style="font-weight: 400;">18:30</span><span style="font-weight: 400;"> &#8211; 22:00</span></td><td colspan="2"><b>Farewell dinner at Village Hotel Sentosa</b></p><p><em>(limited availability)</em></td></tr></tbody></table></div><div class="fusion-sep-clear"></div><div class="fusion-separator fusion-full-width-sep" style="margin-left: auto;margin-right: auto;margin-top:40px;margin-bottom:40px;width:100%;"><div class="fusion-separator-border sep-single sep-solid" style="--awb-height:20px;--awb-amount:20px;border-color:#e0dede;border-top-width:1px;"></div></div><div class="fusion-sep-clear"></div><div class="table-1 fusion-no-small-visibility"><table style="height: 105px;" width="528"><tbody><tr><td colspan="3"><h3><b>Saturday, 16th November</b>: Post-conference tour</h3></td></tr><tr><td>Varying times</td><td colspan="2"><a href="https://www.gstcouncil.org/gstc2024singapore/post-conference-tour/">Post-Conference Guided Tour</a></td></tr></tbody></table></div><div class="fusion-sep-clear"></div><div class="fusion-separator fusion-full-width-sep" style="margin-left: auto;margin-right: auto;margin-top:40px;margin-bottom:40px;width:100%;"><div class="fusion-separator-border sep-single sep-solid" style="--awb-height:20px;--awb-amount:20px;border-color:#e0dede;border-top-width:1px;"></div></div><div class="fusion-sep-clear"></div><div class="fusion-clearfix"></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right-small:-20px;--awb-padding-left-small:-20px;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start" style="max-width:1144px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="table-1 fusion-no-medium-visibility fusion-no-large-visibility"><table class="table-1" style="height: 373px; width: 100%;"><tbody><tr><td colspan="3"><h3><b>Wednesday, 13th November</b></h3></td></tr><tr><td><strong>Time</strong></td><td colspan="2"><strong>Activity</strong></td></tr><tr><td>10:30 &#8211; 15:00</td><td colspan="2">Meeting with Certification Bodies<br /> <em>(by invitation only)</em></td></tr><tr><td>15:00 &#8211; 16:45</td><td colspan="2"><span style="font-weight: 400;">GSTC Government &amp; Destination Members Meeting<br /> <em>(by invitation only)</em></span></td></tr><tr><td>18:15</td><td colspan="2"><strong>Welcome Reception<br /> </strong>at One15 Marina Sentosa Cove <em>(limited availability)</em></td></tr></tbody></table></div><div class="table-1 fusion-no-medium-visibility fusion-no-large-visibility"><table class="table-1" style="height: 3329p; width: 100%;"><tbody><tr><td colspan="3"><h3><b>Thursday, 14th November &#8211; Conference Day 1</b></h3></td></tr><tr><td><strong>Time</strong></td><td colspan="2"><strong>Activity</strong></td></tr><tr><td><span style="font-weight: 400;">8:30 &#8211; 9:30</span></td><td colspan="2"><span style="font-weight: 400;">Registration</span></td></tr><tr><td><span style="font-weight: 400;">9:30 &#8211; 10:00 </span></td><td colspan="2"><strong>Opening Ceremony</strong></td></tr><tr><td><span style="font-weight: 400;">10:00 &#8211; 10:45</span></p><p><em>@ Cinnamon(plenary)</em></td><td colspan="2"><strong>GSTC’s Global Mission and Current Activities<br /> </strong><span style="font-weight: 400;">Randy Durband &#8211; CEO, GSTC</span><strong>GSTC Accreditation<br /> </strong>Dr. Mihee Kang &#8211; Global Assurance Director, GSTC</td></tr><tr><td><span style="font-weight: 400;">10:45 &#8211; 11:30</span></p><p><em>@ Equarius Foyer</em></td><td colspan="2"><strong>Refreshment Break and Networking</strong></td></tr><tr><td><span style="font-weight: 400;">11:30 &#8211; 11:45</span></p><p><em>@ Cinnamon(plenary)</em></td><td colspan="2"><strong>Keynote</strong></p><p><span style="font-weight: 400;">Caesar Indra &#8211; President, Traveloka</span></td></tr><tr><td><span style="font-weight: 400;">11:45 &#8211; 12:45</span></p><p><em>@ Cinnamon(plenary)</em></td><td colspan="2"><b> Getting Everyone on Board: Strategies for Hotel Chains </b></p><p><span style="font-weight: 400;">The session will look into strategies that hotel brands are using in order to promote adherence to sustainable tourism standards and external verification with clear accreditation certification targets. Speakers will provide examples of applicable actions for engaging teams and stakeholders throughout the different and diverse locations where they operate. This includes the pursuit of certification by GSTC-Accredited Certification Bodies.</span></p><p>Moderator: Kingston Khoo – President, Eco-STEPS Malaysia</p><ul><li>Jeffery Smith – Vice President Sustainability, Six Senses</li><li>Siew Kim Beh – Chief Financial &amp; Sustainability Officer / Managing Director Japan and Korea, The Ascott Limited</li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Rod Simpson, Managing Director, Operations – APAC, BWH Hotel Group</span></li></ul></td></tr><tr><td><span style="font-weight: 400;">12:45 &#8211; 14:00</span></p><p><em>@ Equarius Foyer</em></td><td colspan="2"><b>Lunch and Networking</b></td></tr><tr><td><span style="font-weight: 400;">14:00 &#8211; 15:15</span></p><p><em>@ Cinnamon</em></p><p><em>(breakout room)</em></td><td colspan="2"><p style="font-weight: 400;"><strong>Driving Profitable Sustainability: Business Opportunities in ASEAN&#8217;s Sustainable Tourism</strong></p><p style="font-weight: 400;">Discuss the intersection of sustainability and profitability in the tourism industry, highlighting emerging business opportunities, market trends, and consumer demand for sustainable tourism experiences in ASEAN. It will address how private sector leaders can leverage sustainability as a competitive advantage, innovate new revenue streams, and meet the evolving expectations of environmentally and socially conscious travelers. The discussion will encompass strategies for integrating sustainability into business models, enhancing customer experiences, and capitalizing on the growing market for sustainable tourism products and services in the ASEAN.</p><p><span style="font-weight: 400;">Moderator: </span><span style="font-weight: 400;">Koko Tang &#8211; Founder, Colorful Earth; GSTC Board Member</span><span style="font-weight: 400;"> </span></p><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Edison Chen &#8211; Vice President, Trip.com Group</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Gerald Ng &#8211; Vice President, Regulatory Affairs and Sustainability, Changi Airport Group</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Ralph Dixon &#8211; Executive Director of Sustainability, YTL Group</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Loic Dujardin &#8211; Head of Sustainability &#8211; Traveloka </span></li></ul></td></tr><tr><td><span style="font-weight: 400;">14:00 &#8211; 15:15</span></p><p><em>@ Tamarind</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Sustainable Visitor Economy and Liveability</b></p><p><span style="font-weight: 400;">This session will address issues related to sustainability of the visitor economy in which visitors, locals and tourists interact. Speakers will discuss approaches to sustainable tourism and livability, showcasing strategies that benefit both visitors and locals.</span></p><p><span style="font-weight: 400;">Moderator: </span><span style="font-weight: 400;">Linda Mannerby &#8211; Sustainability Manager, AcadeMedia</span></p><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Huey Hong Ong &#8211; Chief Sustainability Officer, Singapore Tourism Board</span></li><li aria-level="1"><span style="font-weight: 400;">Joel Katz &#8211; Managing Director, Australasia, Cruise Lines International Association/CLIA</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Kevin Fsadni &#8211; Deputy CEO, Product &amp; Regulatory, Malta Tourism Authority </span></li><li aria-level="1"><span style="font-weight: 400;">David Ermen &#8211; Managing Director, Destination Capacity</span></li></ul></td></tr><tr><td><span style="font-weight: 400;">14:00 &#8211; 15:15</span></p><p><em>@ Turmeric</em></p><p><em>(breakout room)</em></td><td colspan="2"><p style="font-weight: 400;"><strong>I</strong><b>nnovation in Hotel Sustainability</b></p><p>Innovation in hotel sustainability offers hotels new avenues to enhance operations and guest experiences while minimizing environmental impact. This session will showcase how digital solutions promote sustainable practices like energy efficiency, water conservation, and waste reduction. Panelists, including hotel industry leaders, technology innovators, and sustainability specialists, will share insights on cutting-edge approaches and discuss the challenges and opportunities that arise in implementing these transformative solutions. Join us to explore the future of sustainable hospitality and the role of innovation in driving meaningful change.</p><p>Moderator: Jasline Ng – Sustainability Manager, Greenview</p><ul><li>Marc Zornes – Founder, Winnow</li><li>Iris Lam – Director of Sustainability, Global Development, Mandarin Oriental Hotel Group</li><li><span style="font-weight: 400;">Jen Ong &#8211; Assistant Director &#8211; Sustainability, Resorts World Sentosa</span></li><li>Benjamin Lephilibert &#8211; CEO, LightBlue Consulting; Co-founder, The PLEDGE on Food Waste</li></ul></td></tr><tr><td><span style="font-weight: 400;">14:00 &#8211; 15:15</span></p><p><em>@ Saffron</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Accessibility in Tourism</b></p><p>Accessibility is a central element of any responsible and sustainable development policy, and it is referred to in the GSTC Criteria (GSTC Industry Criteria‘s criterion A7.4; GSTC Destination Criteria‘s criterion B8). Addressing accessibility and inclusivity, tourism businesses and destinations can tap into a significant market segment, expand their customer base, and increase their revenue. Moreover, it contributes to building a more diverse and tolerant society, where everyone has the freedom to explore and participate in travel experiences without limitations. Panelists will share insights and discuss best practices in promoting accessibility in tourism and offer strategies for advancing these objectives.</p><p>Moderator: Andrew Leary – Principal, Coraggio Group</p><ul><li>Martin Heng – Accessible &amp; Inclusive Travel Expert; Head of Content, Vacant</li><li>Dr. Pavlina McGrady &#8211; Associate Professor and Sustainable Tourism Management Program Coordinator, Southern Oregon University</li><li>Ku Geok Boon – CEO, SG Enable</li><li>Neha Arora &#8211; Founder, Planet Abled</li></ul></td></tr><tr><td><span style="font-weight: 400;">15:15 &#8211; 16:00</span></p><p><em>@ Equarius Foyer</em></td><td colspan="2"><b><strong>Refreshment Break and Networking</strong></b></td></tr><tr><td><span style="font-weight: 400;">16:00 &#8211; 17:15</span></p><p><em>@ Cinnamon</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Management and Coexistence of Urban and Nature Systems</b></p><p>Challenges and opportunities of integrating urban development with natural ecosystems, highlighting successful coexistence models and strategies for sustainable urban-nature interactions.</p><p><span style="font-weight: 400;">Moderator: </span><span style="font-weight: 400;">CB Ramkumar &#8211; Vice Chair, GSTC</span></p><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Mafila Richard Malesu &#8211; Sustainable Tourism Expert</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Agustini Rahayu &#8211; Director of Strategic Review, Ministry of Tourism and Creative Economy Indonesia</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Rohaya Saharom</span><span style="font-weight: 400;"> &#8211; Vice President, Sustainable Solutions, Mandai Wildlife Group</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Oudad Kheir &#8211; COO, El Gouna</span></li></ul></td></tr><tr><td><span style="font-weight: 400;">16:00 &#8211; 17:15</span></p><p><em>@ Tamarind</em></p><p><em>(breakout room)</em></td><td colspan="2"><span lang="EN-US"><b>Tour Operators and Local Culture</b></span></p><p><span lang="EN-US">The session will explore the role of TOs in promoting and preserving local cultures – highlighting best practices, strategies and challenges for fostering cultural sustainability through tourism. For example, by actively engaging and empowering local communities in the tours (which can take different shapes); or by developing partnerships with local organisations to ensure the tourism business makes a positive impact on the local communities, etc.</span></p><p><span style="font-weight: 400;">Moderator: </span><span style="font-weight: 400;">Randy Durband &#8211; CEO, GSTC</span></p><ul><li>Kenny Onishi – General Manager Japan, Intrepid Travel</li><li>Sri Mujiyati (Uji) – Director, Viavia Tour &amp; Travel Jogja</li><li>Takeharu Kato – CEO, Yamabushido/Megurun</li><li><span style="font-weight: 400;">Nigel Wong Chun Teim &#8211; President, Malaysian Association of Tour and Travel Agents (MATTA)</span></li></ul></td></tr><tr><td><span style="font-weight: 400;">16:00 &#8211; 17:15</span></p><p><em>@ Turmeric</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Alternative Accommodations</b></p><p>Sustainable accommodations must come in all forms, from mainstream to creative, innovative, and the unconventional. This session will explore unique and sustainable lodging options beyond traditional hotels. Experts will share insights into glamping, homestays, aparthotels and their role in promoting sustainable tourism. Attendees will gain knowledge on minimizing environmental impact, supporting local communities, and preserving cultural heritage through these accommodations. Challenges, opportunities, regulatory frameworks, marketing strategies, and quality standards will also be discussed, empowering attendees to embrace innovative solutions catering to conscious travelers.</p><p>Moderator: Koko Tang – Founder, Colorful Earth; GSTC Board Member</p><ul><li>Willem Niemeijer – CEO, YAANA Ventures</li><li>Adeline Phua – Managing lyf Partner</li><li>Jeff Yeo – Co-Founder, Big Tiny</li><li>Premruethai (Dtor) Tosermkit &#8211; Founder and Manager, Harmony@Huailan Home Ecolodge</li></ul></td></tr><tr><td><span style="font-weight: 400;">16:00 &#8211; 17:15</span></p><p><em>@ Saffron</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Destination Roadmaps and Sustainability Plans</b></p><p>Establishing a roadmap with clearly defined goals and priorities, is crucial for destinations that aim to improve their sustainability. This session will feature insights from experts representing various destinations and organizations. Attendees will learn about long-term sustainable tourism plans from Sentosa and Singapore, a sustainability improvement project in the Turkish village of Birgi, and Tahiti’s tourism development strategy, Fari&#8217;ira&#8217;a Manihini 2027. A policy framework for sustainable tourism in the Pacific region will also be shared. Through these presentations and moderated discussion, the session will explore pathways for sustainable tourism development and management of destinations.<span class="screenreader-hidden-offscreen"> </span></p><p>Moderator: Matthias Beyer – CEO, Mascontour; GSTC Board Member</p><ul><li>Penny Spoelder – Senior Associate, TRC Tourism</li><li><span style="font-weight: 400;">Anthony Tan &#8211; Director, Sustainability, Sentosa Development Corporation</span></li><li><span style="font-weight: 400;">Erwin Eperania &#8211; Sustainable Tourism Officer, Tahiti Tourisme</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Aslı Çakın Dağlı &#8211; Project Manager, Inclusive and Sustainable Growth, UNDP Türkiye</span></li></ul></td></tr><tr><td><span style="font-weight: 400;">17:15 &#8211; 17:30</span></td><td colspan="2"><strong>End of Conference Day 1</strong></td></tr></tbody></table></div><div class="table-1 fusion-no-medium-visibility fusion-no-large-visibility"><table class="table-1" style="height: 5233px; width: 100%;"><tbody><tr><td colspan="3"><h3>Friday, 15th November – Conference Day 2</h3></td></tr><tr><td><strong>Time</strong></td><td colspan="2"><strong>Activity</strong></td></tr><tr><td>9:00 &#8211; 9:30</td><td colspan="2"><strong>Registration</strong></td></tr><tr><td>9:30 &#8211; 10:45</p><p><em>@ Cinnamon </em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Measurement &amp; Evaluation</b></p><p>Measurement and evaluation is a crucial part of sustainability in tourism and is often mentioned in the suggested performance indicators of the GSTC Criteria. Join industry leaders and experts as we navigate the complex landscape of sustainability measurement and evaluation, learning from a comprehensive discussion that includes stats, trends, and useful examples. This session will provide insights into effective evaluation techniques that drive continual improvement in sustainability practices, ensuring a responsible and measurable approach to tourism.</p><p>Moderator: Jason Lin – Co-founder &amp; CEO, Hotelzero</p><ul><li>Eric Ricaurte – Founder &amp; CEO, Greenview</li><li>Saba Kauser – Behavior Change Specialist, BehaviorSMART</li><li>Matt Callaghan – Chief Operating Officer, easyJet holidays</li><li>Roger Simons – Sustainability Director, Marina Bay Sands</li></ul></td></tr><tr><td>9:30 &#8211; 10:45</p><p><em>@ Tamarind</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Sustainable Events</b></p><p>The new GSTC MICE Criteria was launched earlier this year, which is divided into three sub-sectors: Venues, Event Organizers, and Events &amp; Exhibitions. This session will explore strategies for advancing sustainability within the MICE (Meetings, Incentives, Conferences, and Exhibitions) sector with a focus on sustainable events. Experts will share insights on implementing sustainable practices throughout the event lifecycle, from venue selection and waste management to catering and transportation. Attendees will gain valuable knowledge on minimizing the environmental impact of events while enhancing social and economic benefits for local communities. Case studies and best practices will highlight relevant models for hosting sustainable MICE events.</p><p><span style="font-weight: 400;">Moderator: </span><span style="font-weight: 400;">Edward Koh &#8211; Executive Director, Conventions, Meetings &amp; Incentive Travel, Singapore Tourism Board</span></p><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Ian Gan &#8211; Chief Sustainability Officer, Singapore EXPO; Vice President Center Management, Constellar</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Adam Piperdy &#8211; Founder &amp; Chief Experience Officer, Unearthed Production </span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Kaori Pereyra-Lago &#8211; Head of Strategic Meetings Management, APAC &amp; EMEA, Global Business Development &amp; Strategy, American Express Global Business Travel</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Ingeborg Fallet Kristensen &#8211; Managing Director, Krabi Spesialisten / Wedding in Thailand</span></li></ul></td></tr><tr><td>9:30 &#8211; 10:45</p><p><em>@ Turmeric</em></p><p><em>(breakout room)</em></td><td colspan="2"><strong>Sustainable Tourism in Japan</strong></p><p>This session will explore the approaches and initiatives that are shaping sustainable tourism in Japan. This session will provide an overview and discussion with examples from important sustainable tourism initiatives in Japan, highlighting how the country is integrating sustainability into its travel and tourism sectors. Attendees will gain valuable insights into current strategies that can be applied globally.</p><p>Moderator: Emi Kaiwa – Manager – Asia Pacific, GSTC</p><ul><li>Chizuko Nishimatsu &#8211; Chief Sustainability Officer, JTB Corp.</li><li>Kentaro Dobashi &#8211; Special Appointive Vice President, Sales and Marketing Division, Japan Airlines</li><li>Emiko Minami &#8211; Strategy and Partnerships Director, Tokyo Convention &amp; Visitors Bureau</li><li>Fuyuki Oki &#8211; Manager, Rakuten Travel</li></ul></td></tr><tr><td>9:30 &#8211; 10:45</p><p><em>@ Saffron</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Roadmaps for Destination Sustainability Workshop </b></p><p>This workshop will provide a comprehensive overview of how destinations can embark on the path to sustainability using the GSTC framework. Participants will explore the essential steps involved, from initial assessments and stakeholder engagement to implementing sustainable practices that drive continuous improvement.</p><p>Key elements of the session will include an introduction to the Destination Stewardship Starter Kit, a valuable resource designed to support destination managers, policymakers, and other stakeholders in transitioning towards a stewardship approach. The workshop will also cover practical tools and strategies for managing tourism impacts effectively and fostering collaboration across sectors.</p><p>Attendees will leave with actionable insights and a clear roadmap to help their destinations thrive while advancing towards sustainability goals.</p><p>Facilitators:</p><ul><li>Dr. Kelly Bricker – Director, Center for Sustainable Tourism, Arizona State University; GSTC Vice-Chair</li><li>Tiffany Chan – Destination Program Manager, GSTC</li></ul></td></tr><tr><td><span style="font-weight: 400;">9:30 &#8211; 10:45</span></p><p><em>@ Cumin</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Food Heritage in Tourism</b></p><p>Exploring food tourism, with a backdrop of Singapore’s rich food heritage and its UNESCO recognition, understanding how culinary traditions contribute to cultural sustainability, tourism experiences, and community identity.</p><p>Moderator: CB Ramkumar – Vice Chair, GSTC</p><ul><li>Elif Balcı Fisunoğlu – Vice General Manager, Tourism Operations and Development, Türkiye Tourism Promotion and Development Agency (TGA)</li><li>Cornelius Tan – President, Chinatown Complex Hawker Association</li><li><span style="font-weight: 400;">Thiam Wei Toh &#8211; Founder, Indie Singapore Tours</span></li><li><span style="font-weight: 400;">Daren Moodely &#8211; Head of projects, Mauritius Tourism Authority</span></li></ul></td></tr><tr><td><span style="font-weight: 400;">10:45 &#8211; 11:30</span></p><p><em>@ Equarius Foyer</em></td><td colspan="2"><strong>Refreshment Break and Networking</strong></td></tr><tr><td>11:30 &#8211; 12:45</p><p><em>@ Cinnamon </em></p><p><em>(breakout room)</em></td><td colspan="2"><b>The Role of Distributors in Advancing Sustainability</b></p><p>Despite not owning the products or services, distributors, including online travel agencies (OTAs), have a significant responsibility to influence and impact sustainability in the tourism industry. This session will examine how distributors leverage the GSTC framework to promote sustainable practices. Attendees will learn how distributors can highlight verified sustainable options, influence their supply chains by requirements, goals, and phase in preferential contracting of certified businesses, as well as supporting education and skills development. Key examples from GSTC Members will illustrate effective strategies for integrating sustainability into distribution channels, ultimately driving positive change in the industry.</p><p>Moderator: Roi Ariel – General Manager, GSTC</p><ul><li><span style="font-weight: 400;">Rebecca Keiller &#8211; Senior Manager &#8211; Sustainability, Klook</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">David Noe &#8211; Senior Manager, Sustainability Strategy, Booking.com</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Justin Ong &#8211; Regional Manager en APAC, HBX Group</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Jonathan Kao &#8211; Managing Director North Asia, BCD Travel</span></li></ul></td></tr><tr><td>11:30 &#8211; 12:45</p><p><em>@ Tamarind</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Sustainability in Attractions</b></p><p>Attractions are a critical component of the tourism industry, with millions of visitors visiting popular destinations worldwide, and therefore play an important role in shaping experiences. Attractions have the power to promote sustainable practices, preserve cultural heritage, and protect natural resources. Sustainable management practices in attractions can minimize these impacts while providing a quality visitor experience. In addition, attractions can act as ambassadors for sustainability and inspire visitors to engage in sustainable behaviors. Sustainable management in attractions includes a range of strategies, from efficient resource management to promoting local cultures and heritage. Through discussion and case studies, the panel will explore best practices, challenges, and opportunities for creating sustainable attractions that benefit both visitors and local communities.</p><p><span style="font-weight: 400;">Moderator: </span><span style="font-weight: 400;">Dr. Ioannis Pappas &#8211; Mediterranean Program Director, GSTC</span></p><ul><li><span style="font-weight: 400;">Addison Goh &#8211; Senior Director Business Development &amp; Sustainability Office, Gardens by the Bay<br /> </span></li><li><span style="font-weight: 400;">Jen Ong &#8211; Assistant Director &#8211; Sustainability, Resorts World Sentosa</span></li><li><span style="font-weight: 400;">Wei Bin Ong &#8211; Senior Manager, Sustainable Solutions, Mandai Wildlife Group<br /> </span></li><li><span style="font-weight: 400;">János Handó &#8211; Founder &amp; Owner, Ladybird Farm Leisure Center</span></li></ul></td></tr><tr><td>11:30 &#8211; 12:45</p><p><em>@ Turmeric</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Sustainability Innovation and Leadership in Destinations</b></p><p>The session will explore innovative strategies and leadership approaches to drive sustainability in destination management. It will cover topics such as sustainable tourism development and the role of strategic leadership in fostering innovation, all from the perspectives of different stakeholders. The discussion will highlight the importance of collaboration across sectors to implement sustainable practices and position destinations as leaders in the shift toward more responsible tourism.</p><p><span style="font-weight: 400;">Moderator: </span><span style="font-weight: 400;">Tiffany Chan, GSTC Destinations Program Manager</span></p><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Cheh Hsien Lee &#8211; Assistant Chief Executive, Sentosa Development Corporation</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Nils Persson &#8211; Chief Marketing Officer, Visit Sweden</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Enric Casals &#8211; Regional Vice President, Southeast Asia, Agoda</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Andrew Leary &#8211; Principal, Coraggio Group</span></li></ul></td></tr><tr><td>11:30 &#8211; 12:45</p><p><em>@ Saffron</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>F&amp;B Criteria </b><b>Workshop</b></p><p><span style="font-weight: 400;">Facilitator: So Young Lee &#8211;  <span style="color: #000000;">Project Manager</span>, GSTC</span></td></tr><tr><td>11:30 &#8211; 12:45</p><p><em>@ Cumin</em></p><p><em>(breakout room)</em></td><td colspan="2"><strong>Destination Storytelling Workshop<b> (by GDS Movement)</b></strong></p><p><span style="text-decoration: underline;">The Head, Heart, and Hands of Your Sustainability Story</span><br /> Unlock the transformative power of storytelling in your sustainability initiatives. In this engaging, hands-on workshop, we’ll explore how impactful communication can drive meaningful change in today’s volatile, uncertain, and complex world. This session will feature inspiring case studies and actionable insights, offering practical tools to translate your organization&#8217;s sustainability efforts and data into compelling narratives. Discover how to build trust with your audiences, enhance societal impact, and convert leads into meaningful business growth through regenerative campaigns. Designed for destination, event and leisure tourism  professionals, this interactive experience invites you to listen, share, and collaborate with peers to co-create your next sustainability success story.</p><p>Facilitated by: Guy Bigwood – CEO and Chief Changemaker, GDS Movement</td></tr><tr><td><span style="font-weight: 400;">12:45 &#8211; 14:00</span></p><p><em>@ Equarius Foyer</em></td><td colspan="2"><b>Lunch and Networking</b></td></tr><tr><td>14:00 &#8211; <span style="font-weight: 400;">15:15</span></p><p><em>@ Cinnamon </em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Leveraging Tourism for Community Development</b></p><p>This session explores how tourism can be leveraged to achieve socially positive outcomes, emphasizing contributions to social development and cultural preservation. Discussions will highlight strategies for ensuring tourism benefits local societies sustainably and meaningfully, fostering community well-being and preserving cultural heritage.</p><p>Moderator: Peter Richards – Responsible Tourism Specialist</p><ul><li>Bhummikitti Ruktaengam– President, Sustainable Tourism Development Foundation (Phuket)</li><li><span style="font-weight: 400;">Aditi Chanchani &#8211; Chair of the GSTC India Working Group</span></li><li>Ewaldo Reis Amaral – Sr Manager Organization, People Development, ESG, Tiket.com</li><li><span style="font-weight: 400;">Charlotte Piffard &#8211; EXO Foundation Leader, EXO Travel</span></li></ul></td></tr><tr><td>14:00 &#8211; <span style="font-weight: 400;">15:15</span></p><p><em>@ Tamarind</em></p><p><em>(breakout room)</em></td><td colspan="2"><b>Coastal Destination Management</b></p><p>This session will discuss sustainable practices for coastal destinations relevant to public, private, and non-governmental sectors. This session will cover essential topics, including conservation efforts, community engagement, and strategies to balance tourism development with environmental protection. Participants will explore risk management approaches to mitigate tourism’s impact on coastal ecosystems while addressing the importance of fostering collaboration among stakeholders to enhance sustainability and resilience in coastal tourism.</p><p>Moderator: Dr. Kelly Bricker – Associate Dean and Director of the Hainan University-Arizona State University International College; GSTC Vice-Chair</p><ul><li>Rosa Harris – Director of Tourism, Cayman Islands</li><li>Sunishma Singh – Sustainability Officer, Tourism Fiji</li><li>Cher Chua – Founder, Tengah Island Conservation</li><li>Jayne MacDougall – Executive Director, Phuket Hotels Association</li></ul></td></tr><tr><td>14:00 &#8211; <span style="font-weight: 400;">15:15</span></p><p><em>@ Turmeric</em></p><p><em>(breakout room)</em></td><td colspan="2"><div class="table-1 fusion-no-medium-visibility fusion-no-large-visibility"><p><b>Sustainable Luxury Resorts</b></p><p>Luxury hotels and resorts cater to increasingly sophisticated consumers that demand only the most exclusive, authentic and environmental-friendly experiences. Many hotels have implemented a green policy, by using sustainable construction materials, recycling waste materials, conserving water, or preserving fragile ecosystems. Sustainability doesn’t mean compromising on luxury: several of the world’s most luxurious hotel brands see sustainability as a core of their offering. In this session we will hear from offering luxury hospitality with embedded sustainability.</p><p>Resorts cater to increasingly sophisticated consumers that demand only the most exclusive, authentic and environmental-friendly experiences. Many hotels have implemented a green policy, by using sustainable construction materials, recycling waste materials, conserving water, or preserving fragile ecosystems. Sustainability doesn’t mean compromising on quality: several of the world’s most known hotel brands see sustainability as a core of their offering. In this session we will discuss the aspect of sustainability in resorts.</p><p>Moderator: Andrew Jones – Guardian, Sanctuary Resorts</p><ul><li><span style="font-weight: 400;">Grace Hu &#8211; Chief Sustainability Officer, Dossen Group</span></li><li>Mark Wong – Senior Vice President Asia Pacific, Small Luxury Hotels of the World (SLH)</li><li>Uzair Jaffer – ESG Manager, Four Seasons Hotels and Resorts</li><li><span style="font-weight: 400;">Desak Made Intan Sari &#8211; Director of Hygiene Safety and Sustainability, The Apurva Kempinski Bali</span></li></ul></div></td></tr><tr><td>14:00 &#8211; <span style="font-weight: 400;">15:15</span></p><p><em>@ Saffron</em></p><p><em>(breakout room)</em><span style="color: #ffffff;"><em>()</em></span></td><td colspan="2"><b>Industry Criteria Consultation Workshop </b></p><p><span style="font-weight: 400;">Facilitator: </span><span style="font-weight: 400;">Dr. Mihee Kang, Global Assurance Director, GSTC</span></td></tr><tr><td><span style="font-weight: 400;">15:15 &#8211; 16:00</span></td><td colspan="2"><strong>Refreshment Break and Networking</strong></td></tr><tr><td><span style="font-weight: 400;">16:00 &#8211; 17:00</span></p><p><em>@</em> <em>Cinnamon(plenary)</em></td><td colspan="2"><b>Pathways to Sustainability</b></p><p>GSTC continues to support programs and initiatives that use stages from zero to the final stage. This includes national programs with stages of compliance such as the 3-stage <a href="https://www.gstcouncil.org/turkiye-national-sustainable-tourism-program/">Türkiye Sustainable Tourism Program</a> (which is the first mandatory national program for accommodations based on the GSTC Criteria and GSTC Assurance program), company-led programs such as <a href="https://www.gstcouncil.org/hostelword-joins-forces-with-gstc-sustainability-framework/">Hostelworld’s Staircase to Sustainability</a>, and association-led programs such as the 3-stage <a href="https://www.gstcouncil.org/gstc-partners-wttc-strengthen-global-hospitality-standards/">WTTC Hotel Sustainability Basics</a>. Having hotels continue on their sustainability path in a comprehensive, step-by-step, and achievable manner is crucial to a more sustainable sector.</p><p>Moderator: Luigi Cabrini – Chairman, GSTC</p><ul><li>Elif Balcı Fisunoğlu – Vice General Manager, Tourism Operations and Development, Türkiye Tourism Promotion and Development Agency (TGA)</li><li>Liz Ortiguera – Managing Director of Asia-Pacific and Sr Advisor to the CEO, World Travel &amp; Tourism Council (WTTC)</li><li>Catherine Gilvarry – Head of Supply, Hostelworld</li></ul></td></tr><tr><td><span style="font-weight: 400;">17:00 &#8211; </span><span style="font-weight: 400;">17:15</span></p><p><em>@</em> Cinnamon<em>(plenary)</em></td><td colspan="2"><b> Closing Session</b></td></tr><tr><td><span style="font-weight: 400;">18:30</span><span style="font-weight: 400;"> &#8211; 22:00</span></td><td colspan="2"><b>Farewell dinner at Village Hotel Sentosa</b></p><p><em>(limited availability)</em></td></tr></tbody></table></div><div class="table-1 fusion-no-medium-visibility fusion-no-large-visibility"><table class="table-1" style="height: 167px; width: 100%;"><tbody><tr><td colspan="3"><h3><b>Saturday, 16th November</b>: Post-conference tour</h3></td></tr><tr><td>Varying times</p><p><a href="https://www.gstcouncil.org/gstc2024singapore/post-conference-tour/">Post-Conference Guided Tour</a></td></tr></tbody></table></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-5 has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:0px;--awb-margin-bottom:40px;" ><div class="fusion-builder-row fusion-row"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-bottom:0px;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-3"><h2 style="text-align: center;">Supported by</h2></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last" style="--awb-bg-blend:overlay;--awb-bg-size:cover;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-4"><p><img class="aligncenter wp-image-34468 " src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20168%20137'%3E%3C/svg%3E" alt="" width="168" height="137" data-lazy-src="https://www.gstcouncil.org/wp-content/uploads/STB-Corporate-Logo-sml-200x164.png" /><noscript><img class="aligncenter wp-image-34468 " src="https://www.gstcouncil.org/wp-content/uploads/STB-Corporate-Logo-sml-200x164.png" alt="" width="168" height="137" /></noscript></p></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-bottom:0px;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-5"><h2 style="text-align: center;">Main Conference Sponsors</h2></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first" style="--awb-bg-size:cover;--awb-margin-bottom:-15px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-6"><p><img class="aligncenter wp-image-1287074 " src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20267%2094'%3E%3C/svg%3E" alt="" width="267" height="94" data-lazy-src="https://www.gstcouncil.org/wp-content/uploads/Sentosa-Logo-8-May-2-scaled-e1719921478401-600x211.jpg" /><noscript><img class="aligncenter wp-image-1287074 " src="https://www.gstcouncil.org/wp-content/uploads/Sentosa-Logo-8-May-2-scaled-e1719921478401-600x211.jpg" alt="" width="267" height="94" /></noscript></p></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last" style="--awb-bg-blend:overlay;--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-7" style="--awb-margin-top:25px;"><p><img class="aligncenter wp-image-1268852 " src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20314%2062'%3E%3C/svg%3E" alt="" width="314" height="62" data-lazy-src="https://www.gstcouncil.org/wp-content/uploads/RWS_logotype_EN_overseas-market-002-300x59.png" /><noscript><img class="aligncenter wp-image-1268852 " src="https://www.gstcouncil.org/wp-content/uploads/RWS_logotype_EN_overseas-market-002-300x59.png" alt="" width="314" height="62" /></noscript></p></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first" style="--awb-bg-blend:overlay;--awb-bg-size:cover;width:48%; margin-right: 4%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-8"><h2 style="text-align: center;">Official Venue Partner</h2></div><div class="fusion-text fusion-text-9" style="--awb-margin-top:25px;"><p><span style="color: #ffffff;">–</span></p><p><img class="aligncenter wp-image-1268852 " src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20330%2065'%3E%3C/svg%3E" alt="" width="330" height="65" data-lazy-src="https://www.gstcouncil.org/wp-content/uploads/RWS_logotype_EN_overseas-market-002-300x59.png" /><noscript><img class="aligncenter wp-image-1268852 " src="https://www.gstcouncil.org/wp-content/uploads/RWS_logotype_EN_overseas-market-002-300x59.png" alt="" width="330" height="65" /></noscript></p></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-bottom:0px;width:48%;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-10"><h2 style="text-align: center;">Event Partner</h2></div><div class="fusion-text fusion-text-11" style="--awb-margin-top:25px;"><p><a href="https://unearthedproductions.com.sg/"><img class="aligncenter wp-image-1354255" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20332%20129'%3E%3C/svg%3E" alt="" width="332" height="129" data-lazy-src="https://www.gstcouncil.org/wp-content/uploads/UP-HORIZONTAL-RED-1.png" /><noscript><img class="aligncenter wp-image-1354255" src="https://www.gstcouncil.org/wp-content/uploads/UP-HORIZONTAL-RED-1.png" alt="" width="332" height="129" /></noscript></a></p></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-bottom:0px;width:48%; margin-right: 4%;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-12"><h2 style="text-align: center;">Welcome Dinner Sponsor</h2></div><div class="fusion-text fusion-text-13" style="--awb-margin-top:25px;"><p><img class="aligncenter wp-image-1352716 " src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20295%2091'%3E%3C/svg%3E" alt="" width="295" height="91" data-lazy-src="https://www.gstcouncil.org/wp-content/uploads/ONE15-SC-FC-Horizontal-300x93.png" /><noscript><img class="aligncenter wp-image-1352716 " src="https://www.gstcouncil.org/wp-content/uploads/ONE15-SC-FC-Horizontal-300x93.png" alt="" width="295" height="91" /></noscript></p></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-bottom:0px;width:48%;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-14"><h2 style="text-align: center;">Farewell Dinner Sponsor</h2></div><div class="fusion-text fusion-text-15" style="--awb-margin-top:25px;"><p><img class="aligncenter wp-image-1352722 " src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20217%2083'%3E%3C/svg%3E" alt="" width="217" height="83" data-lazy-src="https://www.gstcouncil.org/wp-content/uploads/VHS-Gold-Horizontal-higher-res-300x115.png" /><noscript><img class="aligncenter wp-image-1352722 " src="https://www.gstcouncil.org/wp-content/uploads/VHS-Gold-Horizontal-higher-res-300x115.png" alt="" width="217" height="83" /></noscript></p></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-top:50px;--awb-margin-bottom:0px;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-16"><h2 style="text-align: center;">Carbon Footprint Calculation &amp; Offset</h2></div><div class="fusion-text fusion-text-17" style="--awb-margin-top:5px;"><p><a href="https://green-evolution.eu" target="_blank" rel="noopener"><img class="aligncenter wp-image-31540" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20276%20115'%3E%3C/svg%3E" alt="" width="276" height="115" data-lazy-src="https://www.gstcouncil.org/wp-content/uploads/Training-Partner_GreenEvolution_LOGO_300.jpg" /><noscript><img class="aligncenter wp-image-31540" src="https://www.gstcouncil.org/wp-content/uploads/Training-Partner_GreenEvolution_LOGO_300.jpg" alt="" width="276" height="115" /></noscript></a></p></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-top:20px;--awb-margin-bottom:0px;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-18"><h2 style="text-align: center;">Media Partners</h2></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-bottom:0px;width:30.6666%; margin-right: 4%;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-19"><p><a href="https://destinasian.com" target="_blank" rel="noopener"><br /> <img class="aligncenter wp-image-1337620" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20222%2030'%3E%3C/svg%3E" alt="https://destinasian.com" width="222" height="30" data-lazy-src="https://www.gstcouncil.org/wp-content/uploads/DA_logo_Black-.png" /><noscript><img class="aligncenter wp-image-1337620" src="https://www.gstcouncil.org/wp-content/uploads/DA_logo_Black-.png" alt="https://destinasian.com" width="222" height="30" /></noscript></a></p></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_3 1_3 fusion-one-third" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-bottom:0px;width:30.6666%; margin-right: 4%;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-20"><p><a href="https://www.asiasustainabletravel.com/" target="_blank" rel="noopener"><img class="aligncenter wp-image-1348299" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20228%20100'%3E%3C/svg%3E" alt="asiasustainabletravel.com" width="228" height="100" data-lazy-src="https://www.gstcouncil.org/wp-content/uploads/AST-logo.png" /><noscript><img class="aligncenter wp-image-1348299" src="https://www.gstcouncil.org/wp-content/uploads/AST-logo.png" alt="asiasustainabletravel.com" width="228" height="100" /></noscript></a></p></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-bottom:0px;width:30.6666%;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-21"><p><a href="https://www.hoteljolt.com/" target="_blank" rel="noopener"><br /> <img class="aligncenter wp-image-1348432" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20215%2064'%3E%3C/svg%3E" alt="https://www.hoteljolt.com/" width="215" height="64" data-lazy-src="https://www.gstcouncil.org/wp-content/uploads/hotel_jolt_logo.png" /><noscript><img class="aligncenter wp-image-1348432" src="https://www.gstcouncil.org/wp-content/uploads/hotel_jolt_logo.png" alt="https://www.hoteljolt.com/" width="215" height="64" /></noscript></a></p></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-bottom:0px;width:30.6666%; margin-right: 4%;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-22" style="--awb-margin-top:5px;"><p><a href="https://sustainablehotelnews.com/" target="_blank" rel="noopener"><img 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rel="noopener"><img class="aligncenter wp-image-1349368" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20253%2062'%3E%3C/svg%3E" alt="" width="253" height="62" data-lazy-src="https://www.gstcouncil.org/wp-content/uploads/TWA-LOGO-200x49.png" /><noscript><img class="aligncenter wp-image-1349368" src="https://www.gstcouncil.org/wp-content/uploads/TWA-LOGO-200x49.png" alt="" width="253" height="62" /></noscript></a></p></div><div class="fusion-clearfix"></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-bottom:0px;width:30.6666%;"><div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy"><div class="fusion-text fusion-text-24" style="--awb-margin-top:5px;"><p><a href="http://www.meetings-conventions-asia.com" target="_blank" rel="noopener"><img class="aligncenter 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