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Accessibility Evaluation on Ethiopian and South African Airlines Website and Mobile Applications
<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Accessibility Evaluation on Ethiopian and South African Airlines Website and Mobile Applications</title> <!-- common meta tags --> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta http-equiv="X-UA-Compatible" content="ie=edge"> <meta name="title" content="Accessibility Evaluation on Ethiopian and South African Airlines Website and Mobile Applications"> <meta name="description" content="Air transport is one of the major transportation modes in Africa. It has been showing a growth due to significant increase of tourist flights and intercontinental flights. Ethiopian Airlines and South African Airlines are the leading airlines in Africa in terms of working capacity and annual profit. Both Ethiopian and South African Airlines have a website that lets their customers search and book a flight. They also have a mobile application for both android and iOS platforms. The airline industry in Africa is facing market competition from different airlines outside the continent. The competition is getting intense due to the usage of different technological artifacts in the air transport infrastructure by competitors. The development of an accessible and usable website and mobile application for flight booking and related services can help African airlines to compete well. This paper is about evaluating the accessibility of Ethiopian and South African airlines’ websites and mobile applications using manual and automatic accessibility evaluation techniques. As per the evaluation result, both airlines shall work hard to inclusively design their interactive online reservation systems. To do so, they need to consider the seven principles of Universal Design whenever they enhance their interactive systems."/> <meta name="keywords" content="Universal Design, Universally-designed Interactive Systems, Accessibility Evaluation, Air Reservation Systems "/> <!-- end common meta tags --> <!-- INDEX meta tags --> <meta name="google-site-verification" content="t8rHIcM8EfjIqfQzQ0IdYIiA9JxDD0uUZAitBCzsOIw" /> <meta name="yandex-verification" content="e3d2d5a32c7241f4" /> <!-- end INDEX meta tags --> <style type="text/css"> a{ color:white; text-decoration:none; } ul li a{ font-weight:bold; color:#000; list-style:none; text-decoration:none; size:10px;} .imagess { height:90px; text-align:left; margin:0px 5px 2px 8px; float:right; border:none; } #left p { font-family:CALIBRI; font-size:0.90pc; margin-left: 20px; } .right { margin-right: 20px; } #button{ float: left; font-size: 17px; margin-left: 10px; height: 28px; width: 100px; background-color: #1e86c6; } </style> <link rel="icon" type="image/ico" href="/favicon.ico"/> <link rel="stylesheet" type="text/css" href="../current.css" /> </head> <body> <div id="wap"> <div id="page"> <div id="top"> <table width="100%" cellspacing="0" cellpadding="0" > <tr><td colspan="3" valign="top"><img src="../ijwest.jpg" /></td></tr> </table> </div> <div id="menu"> <a href="http://www.airccse.org/journal/ijwest/ijwest.html">Home</a> <a href="http://www.airccse.org/journal/ijwest/editorialboard.html">Editorial</a> <a href="http://www.airccse.org/journal/ijwest/papersub.html">Submission</a> <a href="http://www.airccse.org/journal/ijwest/indexing.html">Indexing</a> <a href="http://www.airccse.org/journal/ijwest/specialissue.html">Special Issue</a> <a href="http://www.airccse.org/journal/ijwest/contact.html">Contacts</a> <a href="http://airccse.org" target="_blank">AIRCC</a></div> <div id="content"> <div id="left"> <h2>Volume 13, Number 4</h2> <h4 style="text-align:center;"><a>Accessibility Evaluation on Ethiopian and South African Airlines Website and Mobile Applications</a></h4> <h3> Authors</h3> <p class="#left">Bisrat Betru<sup>1</sup> and Uchenna Kelechi Ogbonna<sup>2</sup>, <sup>1</sup>Kesed IT Solutions, Ethiopia, <sup> 2</sup>Oslo Metropolitan University, Norway </p> <h3> Abstract</h3> <p class="#left right" style="text-align:justify">Air transport is one of the major transportation modes in Africa. It has been showing a growth due to significant increase of tourist flights and intercontinental flights. Ethiopian Airlines and South African Airlines are the leading airlines in Africa in terms of working capacity and annual profit. Both Ethiopian and South African Airlines have a website that lets their customers search and book a flight. They also have a mobile application for both android and iOS platforms. <br><br> The airline industry in Africa is facing market competition from different airlines outside the continent. The competition is getting intense due to the usage of different technological artifacts in the air transport infrastructure by competitors. The development of an accessible and usable website and mobile application for flight booking and related services can help African airlines to compete well.<br><br> This paper is about evaluating the accessibility of Ethiopian and South African airlines’ websites and mobile applications using manual and automatic accessibility evaluation techniques. As per the evaluation result, both airlines shall work hard to inclusively design their interactive online reservation systems. To do so, they need to consider the seven principles of Universal Design whenever they enhance their interactive systems. </p> <h3> Keywords</h3> <p class="#left right" style="text-align:justify">Universal Design, Universally-designed Interactive Systems, Accessibility Evaluation, Air Reservation Systems.</p> <br> <button type="button" id="button"><a target="blank" href="http://aircconline.com/ijwest/V13N4/13422ijwest01.pdf">Full Text</a></button> <button type="button" id="button"><a href="http://www.airccse.org/journal/ijwest/vol13.html">Volume 13</a></button> <br><br><br><br><br> </div> <div id="right"> <div class="menu_right"> <ul> <li><a href="http://www.airccse.org/journal/ijwest/archives.html">Archives</a></li> </ul> </div><br /> <p align="center"> </p> <p align="center"> </p> </div> <div class="clear"></div> <div id="footer"><table width="100%" ><tr><td height="25" colspan="2"><br /><p align="center">® All Rights Reserved - AIRCC</p></td></table> </div> </div> </div> </div> </body> </html>