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mycar Terms and Conditions

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mdc-top-app-bar__navigation-icon--unbounded"> menu </button> </div> <div class="desktop-logo"> <span class="mdc-top-app-bar__title"> <a href="/melbourne.html"> <img class="logo-main" src="/content/dam/linkt/common/logo/logo-header-linkt.svg" alt="Linkt Logo"/></a> </span> </div> <!-- desktop location menu --> <div class="menu-container mdc-menu-surface--anchor locSwitchSectionDiv"> <div class="mdc-touch-target-wrapper"> <button data-menu-id="location" class="menu-button mdc-button mdc-button--touch locationswitch-trigger"> <div class="mdc-button__ripple"></div> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-button__label">Melbourne</span> <i class="material-icons mdc-button__icon" aria-hidden="true">arrow_drop_down</i> <div class="mdc-button__touch"></div> </button> </div> <div id="locationSwitcherContainerId" class="locationSwitcherContainer"> <div class="ls-content"> <div class="ls-title">Choose your location</div> <div class="ls-desc">Toll 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</div> <div class="menu-container mdc-menu-surface--anchor"> <div class="mdc-touch-target-wrapper"> <a href="/pay-for-tolls/melbourne.html"> <button class="menu-button mdc-button mdc-button--touch"> <div class="mdc-button__ripple"></div> <span class="mdc-button__label">Pay for tolls</span> <div class="mdc-button__touch"></div> </button> </a> </div> </div> <div class="menu-container mdc-menu-surface--anchor"> <div class="mdc-touch-target-wrapper"> <button data-menu-id="Using toll roads" class="menu-button mdc-button mdc-button--touch"> <div class="mdc-button__ripple"></div> <span class="mdc-button__label">Using toll roads</span> <i class="material-icons mdc-button__icon" aria-hidden="true">arrow_drop_down</i> <div class="mdc-button__touch"></div> </button> </div> <div class="mdc-menu mdc-menu-surface"> <ul class="mdc-list" role="menu" aria-hidden="true" aria-orientation="vertical" tabindex="-1"> <a href="/using-toll-roads/toll-calculator/melbourne.html"> <li class="mdc-list-item" 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<div class="mdc-touch-target-wrapper"> <button id="btn-help" data-menu-id="help" class="menu-button mdc-button mdc-button--touch helpnav-trigger"> <div class=" mdc-button__ripple"></div> <img class="button-icon help-icon" src="/content/dam/mylo/images/header-footer/nav-icons/help-question.svg" alt="Help icon" aria-hidden="true"/> <span class="mdc-button__label">Help</span> <div class="mdc-button__touch"></div> </button> </div> </div> <div class="menu-container mdc-menu-surface--anchor" id="loggedInState"> <div class="mdc-touch-target-wrapper"> <button data-menu-id="account" class="menu-button mdc-icon-button" aria-expanded="false" aria-label="my-account-menu"> <img class="button-icon account-icon" src="/content/dam/mylo/images/header-footer/nav-icons/mob-logged-in.svg" alt="Logged In icon"/> </button> </div> <div class="mdc-menu mdc-menu-surface menu-account"> <div class="greeting" aria-hidden="true" tabindex="-1" id="loggedInUserFName"> Hi </div> <ul class="mdc-list dark" role="menu" aria-hidden="false" aria-orientation="vertical" tabindex="0"> <li class="mdc-list-item" tabindex="0"> <a href="/my"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/account-home-light.svg" alt="Account Home icon" aria-hidden="true"/> <span class="mdc-list-item__text">Account Home</span> </a> </li> <li class="mdc-list-item" tabindex="0"> <a href="/my/personal-details"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/personal-details-light.svg" alt="My details icon" aria-hidden="true"/> <span class="mdc-list-item__text">My details</span> </a> </li> <hr/> <li class="mdc-list-item logout-trigger" tabindex="0"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/sign-out-light.svg" alt="Sign Out icon" aria-hidden="true"/> <span class="mdc-list-item__text">Sign Out</span> </li> </ul> </div> </div> <div class="button-container" id="unauthState"> <a href="/login"> <button class="mdc-button mdc-button--unelevated"> <div class="mdc-button__ripple"></div> <span class="mdc-button__label">Log in</span> </button> </a> </div> </section> <aside class="mdc-drawer mdc-drawer--modal"> <div class="mdc-drawer__content"> <div class="drawer-header"> <a href="/"> <img class="logo-main" src="/content/dam/linkt/common/logo/logo-header-linkt.svg" alt="Linkt Logo"/> </a> </div> <nav class="mdc-list dark" id="authAside"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <hr/> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </nav> <nav class="mdc-list"> <div class="mdc-custom-list-expand" data-menu-id="menu-expand-mobile-unauth-0"> <a class="mdc-list-item mdc-custom-list-toggle" data-menu-id="menu-expand-mobile-unauth-0" href="#"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Accounts and passes</span> <i class="material-icons mdc-list-item__graphic" aria-hidden="true">arrow_drop_down</i> </a> <div class="mdc-custom-list-expand__inner"> <a class="mdc-list-item" href="/accounts-and-passes/help-me-choose/melbourne.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Help me choose</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/accounts/melbourne.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Open an account</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/passes/melbourne.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Buy a pass</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/rewards/melbourne.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Rewards</span> </a> </div> </div> <a class="mdc-list-item" tabindex="0" href="/pay-for-tolls/melbourne.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Pay for tolls</span> </a> <div class="mdc-custom-list-expand" data-menu-id="menu-expand-mobile-unauth-2"> <a class="mdc-list-item mdc-custom-list-toggle" data-menu-id="menu-expand-mobile-unauth-2" href="#"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Using toll roads</span> <i class="material-icons mdc-list-item__graphic" aria-hidden="true">arrow_drop_down</i> </a> <div class="mdc-custom-list-expand__inner"> <a class="mdc-list-item" href="/using-toll-roads/toll-calculator/melbourne.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Toll calculator</span> </a> <a class="mdc-list-item" href="/using-toll-roads/trip-compare/melbourne.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Trip Compare</span> </a> <a class="mdc-list-item" href="/using-toll-roads/news/melbourne.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">News</span> </a> <a class="mdc-list-item" href="/using-toll-roads/safety/melbourne.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Safety and sustainability</span> </a> <a class="mdc-list-item" href="/using-toll-roads/about-toll-roads/melbourne.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">About toll roads</span> </a> <a class="mdc-list-item" href="/using-toll-roads/traffic-and-roadworks/melbourne.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Traffic and roadworks</span> </a> </div> </div> </nav> </div> <div class="mdc-drawer--closebutton"> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/cross-icon.svg" alt=""/> </div> </aside> <div class="mdc-drawer-scrim"></div> <section class="app-bar-small mdc-top-app-bar__section mdc-top-app-bar__section--align-end"> <!-- mobile location menu --> <div class="menu-container mdc-menu-surface--anchor mlocSwitchSectionDiv"> <div class="mdc-touch-target-wrapper"> <button data-menu-id="location-mobile" class="menu-button mdc-button mdc-button--touch"> <div class="mdc-button__ripple"></div> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-button__label">VIC</span> <div class="mdc-button__touch"></div> </button> </div> <div class="mdc-menu mdc-menu-surface menu-account"> <div> <div class="ls-content"> <div class="ls-title">Choose your location</div> <div class="ls-desc">Toll options vary depending on your location</div> <div> <div class="ls-locations"> <ul class="mdc-list" role="menu" aria-hidden="true" aria-orientation="vertical" tabindex="-1"> <li class="mdc-list-item"> <a href="/legal/rewards/mycar/sydney.html"> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-list-item__text">Sydney, NSW</span> </a> </li> <li class="mdc-list-item"> <a href="/legal/rewards/mycar/brisbane.html"> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-list-item__text">Brisbane, QLD</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> <!-- end mobile location menu --> <div class="menu-container mdc-menu-surface--anchor"> <div class="mdc-touch-target-wrapper"> <button id="btn-help-mobile" data-menu-id="help" class="menu-button mdc-button mdc-button--touch helpnav-trigger"> <div class="mdc-button__ripple"></div> <img class="button-icon help-icon" src="/content/dam/mylo/images/header-footer/nav-icons/help-question.svg" alt="Help icon" aria-label="Help"/> <div class="mdc-button__touch"></div> </button> </div> </div> <div class="menu-container mdc-menu-surface--anchor" id="loggedInMobState"> <div class="mdc-touch-target-wrapper"> <button data-menu-id="account_mobile" class="menu-button mdc-icon-button" aria-expanded="false" aria-label="my-account-menu"> <img class="button-icon account-icon" src="/content/dam/mylo/images/header-footer/nav-icons/mob-logged-in.svg" alt="Logged In icon"/> </button> </div> <div class="mdc-menu mdc-menu-surface menu-account"> <div class="greeting" aria-hidden="true" tabindex="-1" id="loggedInUserFName"> Hi </div> <ul class="mdc-list dark" role="menu" aria-hidden="false" aria-orientation="vertical" tabindex="0"> <li class="mdc-list-item" tabindex="0"> <a href="/my"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/account-home-light.svg" alt="Account Home icon" aria-hidden="true"/> <span class="mdc-list-item__text">Account Home</span> </a> </li> <li class="mdc-list-item" tabindex="0"> <a href="/my/personal-details"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/personal-details-light.svg" alt="My details icon" aria-hidden="true"/> <span class="mdc-list-item__text">My details</span> </a> </li> <hr/> <li class="mdc-list-item logout-trigger" tabindex="0"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/sign-out-light.svg" alt="/content/dam/mylo/images/header-footer/nav-icons/sign-out-light.svg icon" aria-hidden="true"/> <span class="mdc-list-item__text">Sign Out</span> </li> </ul> </div> </div> <div id="unauthMobState" class="menu-container mdc-menu-surface--anchor"> <div class="mdc-touch-target-wrapper"> <a href="/login"> <button class="menu-button mdc-icon-button mdc-button mdc-button--touch"> <div class="mdc-button__ripple"></div> <img class="mdc-list-item__graphic button-icon account-icon" src="/content/dam/mylo/images/header-footer/nav-icons/mob-logged-out.svg" alt="Logged Out icon"/> </button> </a> </div> </div> </section> </div> </div> <div class="help-nav-content"> <div id="funnelback" tabindex="-1" role="main" class="funnelback-concierge"> <div class="header-search__common" style="height: auto; display: block"> <form action="/site-search-results/melbourne" style="height: 70px"> <div class="input-container"> <label class="mdc-text-field mdc-text-field--filled mdc-text-field--with-leading-icon help-search-input" for="q"> <span class="mdc-text-field__ripple"></span> <span class="mdc-floating-label" id="help-input-label">Search</span> <i class="material-icons mdc-text-field__icon mdc-text-field__icon--leading help-search-input__icon">search</i> <input id="header_input_search" class="mdc-text-field__input" type="text" aria-labelledby="help-input-label" name="q" title="header_input_search" placeholder="Search Linkt" autocomplete="off"/> <span class="mdc-line-ripple"></span> </label> </div> <input name="pop-results-url" type="hidden" id="pop-results-url" value="https://transurban-search.clients.funnelback.com/s/search.html"/> <input name="pop-search-collection" type="hidden" id="pop-search-collection" value="linkt"/> <input name="pop-search-form" type="hidden" id="pop-search-form" value="conciergemelbourne&amp;profile=linkt_web_melbourne"/> <input name="pop-search-nos" type="hidden" id="pop-search-nos" value="5"/> <input name="search-key" type="hidden" id="search-key" value="aFZZQW42SHhVWHlicjQybVdXc1U"/> <input name="search-collection" type="hidden" id="search-collection" value="linkt"/> <input name="search-url" type="hidden" id="search-url" value="https://transurban-search.clients.funnelback.com/s/suggest.json"/> <input name="results-url" type="hidden" id="results-url" value="https://transurban-search.clients.funnelback.com/s/search.html"/> <input name="popular-params" type="hidden" id="popular-params" value="conciergemelbourne&amp;profile=linkt_web_melbourne"/> <input name="search-profile" type="hidden" id="search-profile" value="linkt_web_melbourne"/> <input name="drop-down-nos" type="hidden" id="drop-down-nos" value="5"/> <input name="siteSearch" type="hidden" id="siteSearch"/> <input name="searchFilterDomain" type="hidden" id="searchFilterDomain" value="/site-search-results/melbourne"/> <button href="#" class="fn_btn-go header-search__submit btn btn--primary vhidden" type="submit"> <span class="icon--theme icon--medium icon--search" style="background-image: none"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32"> <path class="fill" d="M31.284 27.812l-7.176-7.175a13.204 13.204 0 10-3.472 3.471l7.176 7.176a2.455 2.455 0 003.472-3.472zM7.337 19.068a8.296 8.296 0 1111.732 0 8.305 8.305 0 01-11.732 0z"> </path> </svg> </span> </button> </form> <div class="autocomplete-suggestions-new"> <h4 class="popular-searches"> Popular searches </h4> <div class="autocomplete-suggestion-search"></div> <div class="autocomplete-popular-container"> <!--<sly data-sly-list.popSearchList=""> <div class="autocomplete-suggestion-popular"> <a href=""> <span class="helper-text-primary"></span> </a> </div> </sly>--> </div> <div class="autocomplete-suggestions-categories" style="display: block"> <h4>Help categories</h4> <div class="autocomplete-suggestions-categories-row"> <a href="/help/toll-payments/melbourne.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-tollinvoices.svg" alt="Payments and toll invoices icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Payments and toll invoices </div> </a> <a href="/help/travelling-toll-roads/melbourne.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-tags.svg" alt="Travelling on toll roads icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Travelling on toll roads </div> </a> <a href="/help/accounts-billing/melbourne.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-manageaccount.svg" alt="Accounts and billing icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Accounts and billing </div> </a> <a href="/help/security/melbourne.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-security.svg" alt="Scams and fraud icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Scams and fraud </div> </a> <a href="/help/support-services/melbourne.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/helping-hands.svg" alt="Support services icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Support services </div> </a> <div class="autocomplete-suggestions-help"> <span class="icon--theme icon--small icon--home" style="background-image: none"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-home.svg" alt="Go to help icon"/> </span> <span class="label"> <a href="/help/melbourne.html" class="inline autocomplete-suggestions-help-link">Go to help</a> </span> </div> </div> </div> </div> </div> </div> </div> <div class="side-nav-background"></div> <div class="side-navigation--outer"> <div class="side-navigation"> <div class="side-nav-elements"> <nav class="nav-elements"> <div role="list"> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> </div> <hr/> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </nav> </div> </div> </div> </div> <script src="/etc.clientlibs/digitalselfservice/clientlibs/clientlib-common-components.lc-d1c58ca78f00e37df11ac7b51a6976d9-lc.min.js"></script> </div> </div> </div> </div> </div> </div> <div> </div> <div> </div> <div> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="banner aem-GridColumn aem-GridColumn--default--12"> <div class="content-banner content-banner--bg-theme content-banner--white content-banner--h-align-left "> <div class="content-banner__wrapper"> <div class="content-banner__image-container " style="background-image: url('/content/dam/linkt/common/banner/banner.png')"></div> <div class="content-banner__content-container fn_content-banner"> <div class="content-banner__content-wrapper"> <div class="content-banner__title"> <h1>Legal</h1> </div> <div class="content-banner__subtitle"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="layout-grid responsivegrid aem-GridColumn aem-GridColumn--default--12"><div class="layout l-two-column-right l-two-column-right--bordered cf aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="content-header-wrapper aem-GridColumn aem-GridColumn--default--12"><div class="module module--content-header"> <div class="module__content l-full-width"> <div class="content-header"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> </div> </div> </div> </div></div> <div class="content-container-wrapper aem-GridColumn aem-GridColumn--default--12"> <div class="content-container cf"> <div role="complementary" class="aside"> <!-- START page-nav module wrapper --> <div class="module module--page-nav"> <div class="module__content l-full-width"> <!-- Hotfix for CMS-171 Production Bug --> <div class="fn_page-nav page-nav page-nav--collapsed"> <div class="page-nav__header"> <div class="page-nav__title"> <!-- category title--> <a href="/legal/melbourne.html">Legal</a> </div> </div> <ul class="page-nav__links-list page-nav__links-list--level-1"> <li> <a href="#childnavitem-0" class="js-ec-link expandcollapse "> Policies and agreements <span class="subtext">See 16 articles</span> </a> <div id="childnavitem-0" class="js-ec-grouped expandcollapse-content" data-ec-scroll="false"> <ul class="page-nav__links-list page-nav__links-list--level-2"> <li> <a href="/legal/policies/transurban-statement-of-notifiable-matters/melbourne.html"> Transurban Statement of Notifiable Matters </a> </li> <li> <a href="/legal/policies/europcar-offer-privacy-statement/melbourne.html"> Linkt Europcar Offer Privacy Collection Statement </a> </li> <li> <a href="/legal/policies/starcarwash-offer-privacy-statement/melbourne.html"> Linkt Star Car Wash Offer Privacy Collection Statement </a> </li> <li> <a href="/legal/policies/transurban-privacy-policy/melbourne.html"> Transurban Privacy Policy </a> </li> <li> <a href="/legal/policies/transurban-hardship-policy/melbourne.html"> Transurban Hardship Policy </a> </li> <li> <a href="/legal/policies/terms-of-use/melbourne.html"> Website Terms of use </a> </li> <li> <a href="/legal/policies/fuel-offer-privacy-statement/melbourne.html"> Linkt Fuel Offer Privacy Collection Statement </a> </li> <li> <a href="/legal/policies/transurban-credit-reporting-policy/melbourne.html"> Transurban Credit Reporting Policy </a> </li> <li> <a href="/legal/policies/linkt-assist-privacy-collection-statement/melbourne.html"> Linkt Assist Privacy Collection Statement </a> </li> <li> <a href="/legal/policies/terms-linkt-app/melbourne.html"> Terms for the Linkt app </a> </li> <li> <a href="/legal/policies/direct-debit-request-service-agreement/melbourne.html"> Direct Debit Request Service Agreement </a> </li> <li> <a href="/legal/policies/bookingcom-offer-privacy-statement/melbourne.html"> Linkt Booking.com Privacy Collection Statement </a> </li> <li> <a href="/legal/policies/mycar-offer-privacy-policy/melbourne.html"> mycar tyre &amp; auto Offer Privacy Collection Statement </a> </li> <li> <a href="/legal/policies/global-escapes-privacy-policy/melbourne.html"> Global Escapes Offer Privacy Collection Statement </a> </li> <li> <a href="/legal/policies/supercheapauto-offer-privacy-policy/melbourne.html"> Supercheap Auto Offer Privacy Collection Statement </a> </li> </ul> </div> </li> <li> <a href="#childnavitem-1" class="js-ec-link expandcollapse "> Customer service agreements <span class="subtext">See 17 articles</span> </a> <div id="childnavitem-1" class="js-ec-grouped expandcollapse-content" data-ec-scroll="false"> <ul class="page-nav__links-list page-nav__links-list--level-2"> <li> <a href="/legal/csa/passes-customer-service-agreement/melbourne.html"> Passes Customer Service Agreement </a> </li> <li> <a href="/legal/csa/direct-debit-request-service-agreement/melbourne.html"> Direct Debit Request Service Agreement </a> </li> <li> <a href="/legal/csa/commercial/melbourne.html"> Commercial Account Customer Service Agreement </a> </li> <li> <a href="/legal/csa/postpaid/melbourne.html"> Postpaid Account Customer Service Agreement </a> </li> <li> <a href="/legal/csa/prepaid/melbourne.html"> Prepaid Account Customer Service Agreement </a> </li> <li> <a href="/legal/csa/citylink-passes/melbourne.html"> Passes Customer Service Agreement </a> </li> <li> <a href="/legal/csa/visitors-pass/melbourne.html"> Visitor&#39;s Pass Customer Service Agreement </a> </li> </ul> </div> </li> <li> <a href="#childnavitem-2" class="js-ec-link expandcollapse "> Fees <span class="subtext">See 14 articles</span> </a> <div id="childnavitem-2" class="js-ec-grouped expandcollapse-content" data-ec-scroll="false"> <ul class="page-nav__links-list page-nav__links-list--level-2"> <li> <a href="/legal/fees/citylink-passes/melbourne.html"> Linkt CityLink Pass fees </a> </li> <li> <a href="/legal/fees/commercial/melbourne.html"> Commercial Account fees </a> </li> <li> <a href="/legal/fees/prepaid/melbourne.html"> Prepaid Account fees </a> </li> <li> <a href="/legal/fees/visitors-pass/melbourne.html"> Visitor&#39;s Pass fees </a> </li> <li> <a href="/legal/fees/postpaid/melbourne.html"> Postpaid Account fees </a> </li> </ul> </div> </li> <li> <a href="#childnavitem-3" class="js-ec-link expandcollapse "> Promotions <span class="subtext">See 3 articles</span> </a> <div id="childnavitem-3" class="js-ec-grouped expandcollapse-content" data-ec-scroll="false"> <ul class="page-nav__links-list page-nav__links-list--level-2"> <li> <a href="/legal/promotions/charge-up-your-savings/melbourne.html"> Charge up your savings Terms and Conditions </a> </li> <li> <a href="/legal/promotions/win-choose-fly-terms/melbourne.html"> Win. Choose. Fly! Terms and Conditions </a> </li> <li> <a href="/legal/promotions/driveaway-terms/melbourne.html"> Drive Away Terms &amp; Conditions </a> </li> </ul> </div> </li> <li> <a href="#childnavitem-4" class="js-ec-link expandcollapse "> Rewards <span class="subtext">See 10 articles</span> </a> <div id="childnavitem-4" class="js-ec-grouped expandcollapse-content" data-ec-scroll="false"> <ul class="page-nav__links-list page-nav__links-list--level-2"> <li> <a href="/legal/rewards/bookingcom/melbourne.html"> Booking.com Offer Terms and Conditions </a> </li> <li> <a href="/legal/rewards/europcar/melbourne.html"> Europcar Discount Terms and Conditions </a> </li> <li> <a href="/legal/rewards/starcarwash/melbourne.html"> Star Car Wash Discount Terms and Conditions </a> </li> <li> <a href="/legal/rewards/fuel-offer/melbourne.html"> Fuel Offer Discount Terms and Conditions </a> </li> <li> <a href="/legal/rewards/customer-rewards/melbourne.html"> Linkt Rewards Terms and Conditions </a> </li> <li> <a href="/legal/rewards/mycar/melbourne.html" class="is-current fn_current"> mycar Terms and Conditions </a> </li> <li> <a href="/legal/rewards/global-escapes/melbourne.html"> Global Escapes Terms and Conditions </a> </li> <li> <a href="/legal/rewards/supercheapauto/melbourne.html"> Supercheap Auto Terms and Conditions </a> </li> </ul> </div> </li> </ul> <!-- If the depth is greater than 5, add the little back button, we could change this to a page property --> <div class="page-nav__btn-back-container"> <!-- button to go back to the page with all help categories --> <!-- this will display on the category nav --> <!-- link text must be content manageable--> <a href="/content/linkt/en_au/content.html" class="btn btn--link-back page-nav__btn-back"> <span class="icon icon--arrow-left" data-grunticon-embed=""></span> Content </a> <!-- button to go up a level --> <!-- note href here needs to be dynamically populated --> <!-- this will display on the article nav --> <!-- first part of link must be content manageable--> <a href="/legal/melbourne.html" class="btn btn--link-back page-nav__btn-back--mobile"> <span class="icon icon--arrow-left" data-grunticon-embed=""></span> Legal </a> </div> </div> <!--END child page nav--> <!-- END page-nav module content --> </div> </div> <!-- END page-nav module wrapper --> </div> <div class="content-column"> <div id="main" tabindex="-1" role="main" class="main"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="title aem-GridColumn aem-GridColumn--default--12"><div class="l-padding"> <!--<sly data-sly-test="false"> <div class="page-heading"> <h1>mycar Terms and Conditions</h1> </div> </sly>--> <div class="page-heading"> <h1>mycar Offer Terms and Conditions (Terms and Conditions) </h1> </div> </div></div> <div class="richtext aem-GridColumn aem-GridColumn--default--12"><div class="module module--rich-text "> <div class="module__content l-padding"> <div class="rich-text "> <p>Last updated: 8 October 2024 | <a class="fn_print">Print as PDF</a></p> <ol><li>The Offer is promoted by CityLink Melbourne Limited (ABN 65 070 810 678) (&#34;Linkt&#34;) and fulfilled by Tyre &amp; Auto Pty Ltd trading as mycar Tyre &amp; Auto (ABN 57 164 707 484) WA Lic. No. MRB5465 (“mycar”).</li><li>The term of the Offer remains open until withdrawn by mycar or Linkt (&#34;Offer Period&#34;). Linkt will notify earlier withdrawal or expiry of the Offer Period by providing prior notice on its website, in its App(s) or through an email to its customers.</li><li>An ongoing discount on automotive servicing and inspections at all mycar stores and mobile units across Australia will be made available to individuals as determined by Linkt (“Offer”). The rate of discount and relevant use period will be as set out in the Linkt App, LinktGO App and Linkt website during the Offer Period and will be subject to the Exceptions at clause 5 below.</li><li>The following Offers will be made available during the Offer Period for redemption at all mycar service centres across Australia:<ol type="a"><li>$20 discount off RRP on automotive fixed price essential servicing at mycar service centres across Australia when booked and paid online through the Offer Landing page.</li><li>$40 discount off RRP on automotive logbook services at mycar service centres across Australia when booked and paid online through the Offer Landing page.</li><li>$37 discount off RRP on mobile pre purchase car inspections with mycar mobile in Brisbane, Melbourne, Sydney metropolitan areas only when booked and paid online through the Offer Landing page.</li></ol> </li><li><b>Exceptions:</b><ol type="a"><li>Discount does not cover repairs, purchase/installation of tyres, batteries, wipers or wheel alignments.</li><li>Offers are available to consumer customers only and is not available to fleet, government or wholesale customers.</li><li>Offers cannot be used in conjunction each other or with any other discount offer or price matching. Offer is subject to availability across mycar’s national store network and mobile regional network.</li><li>Services for certain vehicle brands are unable to be booked and are excluded from this Offer. Excluded vehicle brands include BMW, MINI, Mercedes-Benz, Land Rover, MG, Porsche, Mercedes-AMG, BMW M, Tesla, Ferrari, Aston Martin, Bentley, Lamborghini, Rolls Royce, McLaren, BYD.</li></ol> </li><li>If any aspect of this Offer cannot proceed as expected, for any reason including as a result of computer viruses, communications network or technical failure, unauthorised intervention, fraud or any cause beyond the control of Linkt or mycar, then Linkt or mycar may in its sole discretion cancel, terminate, modify, or suspend the Offer.</li><li>From time to time mycar may make available limited time promotions with greater discount or other benefits which will have additional conditions (“Additional Offers”). Linkt will publish details of Additional Offers on the Linkt website, the Linkt App and the LinktGO App. Linkt may also email you with details of the Additional Offer(s) if you are opted in to receive marketing communications from Linkt. Additional Offers are subject to these Terms and Conditions.</li><li>To receive the Offer, you must:<ol type="a"><li>agree to these Terms and Conditions;</li><li>be a Linkt Rewards Program member or an active LinktGO consumer customer with an active account (the Offer is not available to commercial account customers or customers whose accounts are suspended);</li><li>consent to mycar sharing your redemption information with Linkt in accordance with the <a href="/legal/policies/mycar-offer-privacy-policy/app-melbourne.html">Offer Privacy Collection Statement provided</a> in the Linkt App, LinktGO App and the Linkt website, these Terms and Conditions and the mycar Privacy Statements at <a href="http://www.mycar.com.au/policies/privacy-policy" target="_blank" rel="noopener noreferrer">www.mycar.com.au/policies/privacy-policy</a>; and</li><li>comply with the redemption steps set out below to be eligible to claim the Offer.</li></ol> </li><li>To redeem an Offer you must, within the Offer Period:<ol type="a"><li>log in to your active Linkt account via the Linkt App or LinktGO App (as applicable);</li><li>agree to the disclosure of your redemption information from mycar to Linkt;</li><li>click on:<ol type="i"><li>the “Redeem Offer” button which will redirect you to the Offer Landing page on the mycar website;</li></ol> </li><li>On the Offer Landing page, proceed with the following steps:<ol type="i"><li>a list of servicing options will appear which you can choose from;</li><li>select location, services, enter your personal details and complete the booking through mycar; and</li><li>the applicable discount will automatically be applied to your booking, subject to the Exceptions outlined above.</li></ol> </li></ol> </li><li>You can redeem the Offer as many times as you like during the Offer Period by clicking on the “Redeem Offer” link via your account in the Linkt App or LinktGO App.</li><li>Linkt reserves the right to vary, amend or replace these Terms and Conditions at any time.</li><li>You agree and acknowledge that the conditions (including any exceptions) that apply to your use of this Offer under these Terms and Conditions will be those that apply as at the time of redeeming the Offer.</li><li>You agree and acknowledge that you have read these Terms and Conditions and that claiming the Offer is deemed to be acceptance of these Terms and Conditions.</li><li>Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Terms and Conditions restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).</li><li>The governing law and jurisdiction of these Terms and Conditions is Victoria, Australia.</li><li>The following Additional Offer will be made available between 10am, Tuesday 8 October 2024 and<b> </b>4pm Monday 21 October 2024.<b> (Additional Offer Period)</b> for redemption at mycar service centres across Australia:<ol type="a"><li>100 off RRP applied to any available Logbook Service (Logbook Offer) at mycar stores and mobile units across Australia when booked and paid online through the Offer Landing page.</li><li>You must book and pay between 10am, Tuesday 8 October 2024 and<b> </b>4pm Monday 21 October 2024 (Logbook Offer Period) to receive a $100 discount off your logbook service. The Logbook Offer is only valid if the Offer Logbook Service is completed by close of business on 1 November 2024.</li><li>Eligible bookings must be made within the Logbook Offer period and service must take place by 1 November 2024.</li><li>The Logbook Offer will no longer be applicable on any Offer Logbook Service that is cancelled, or that is rescheduled to a date or completed after 1 November 2024, and any cost difference will be payable at the time of service.</li><li>You must select the correct logbook interval (by months or kilometres travelled, in accordance with your logbook) when booking their Offer Logbook Service. If, upon inspection of your vehicle/logbook/records, mycar finds that the interval has been incorrectly selected, the cost may be adjusted to reflect the correct service cost which may involve you paying a difference or receiving a partial refund.</li><li>Offer Logbook Service bookings are subject to availability.</li><li>The Logbook Offer cannot be applied to a booking already confirmed or serviced prior to the Logbook Offer Period.</li></ol> </li></ol> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> <div id="react-components-root"></div> <div> <div class="xfpage page basicpage"> <div id="container-59a321e258" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="common-footer aem-GridColumn aem-GridColumn--default--12"> <footer id="common-footer" class="common-footer"> <div class="footer-wrap"> <div class="footer-left"> <div class="footer-logo"> <div class="text">Operated by</div> <a href="https://www.transurban.com/" target="_blank"><img src="/content/dam/mylo/images/header-footer/logo-Transurban.png" alt="Transurban Logo" class="logo"/></a> </div> </div> <div class="footer-center"> <div class="footer-content"> <div class="footer-navigation"> <ul> <li> <a href="/about-us/melbourne.html">About us</a> </li> <li> <a href="/legal/policies/transurban-privacy-policy/melbourne.html">Privacy</a> </li> <li> <a href="/legal/melbourne.html">Legal</a> </li> <li> <a href="/contact-us/melbourne.html">Contact us</a> </li> <li> <a href="/help/melbourne.html">Help</a> </li> </ul> </div> <div class="footer-copy"> <p>Linkt and Linkt Melbourne are trade marks of Transurban Limited used under license by CityLink Melbourne ABN 65 070 810 678.</p> <p> <a href="https://play.google.com/store/apps/details?id=com.transurban.linkt" title="Download the Linkt app on Google Play"> <img style="padding-right: 5px;" src="/content/dam/mylo/images/header-footer/btn-playstore-178x53.svg" alt="Download the Linkt app on Google Play"/> </a> <a href="https://itunes.apple.com/app/apple-store/id1166823295" title="Download the Linkt app on the App Store"> <img style="padding-right: 5px;" src="/content/dam/mylo/images/header-footer/App_Store_Badge_135x40.svg" alt="Download the Linkt app on the App Store"/> </a> </p> </div> </div> </div> <div class="footer-right"> <div class="footer-social-links"> <ul class="social-links-list"> <li> <a href="https://www.facebook.com/TransurbanLinkt" class="social-links-link"> <div class="icon--social-media facebook" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/facebook.svg" alt="Facebook" class="social-media"/> </div> <span class="text">Facebook</span> </a> </li> <li> <a href="https://www.youtube.com/c/linkttollroads" class="social-links-link"> <div class="icon--social-media facebook" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/youtube.svg" alt="Youtube" class="social-media"/> </div> <span class="text">Youtube</span> </a> </li> </ul> </div> </div> </footer> </div> <div class="ghost aem-GridColumn aem-GridColumn--default--12"> </div> </div> </div> </div> </div> </div> </div> <div id="modal"> <div class="modal-bg"></div> </div> <!--<script src="/etc.clientlibs/digitalcms/clientlibs/assets/resources/js/libs/jquery.min.js"></script>--> <input type="hidden" id="pageLocation" value="melbourne,sydney,brisbane"/> <!--<script src="/etc.clientlibs/digitalcms/clientlibs/assets/resources/js/redirectcookie.js"></script>--> <link href="/etc.clientlibs/digitalcms/clientlibs/legacy.ui/resources/img/svgs/svgs.css" rel="stylesheet"/> <script src="/etc.clientlibs/digitalcms/clientlibs/legacy.ui.lc-846c3a32123e6ddcde53c5b66f14b5a9-lc.min.js"></script> <!-- if the CMS is in Page View/Edit mode:--> <script src="https://code.jquery.com/jquery-migrate-3.1.0.js"></script> <script> $(function() { $.smartbanner({ daysHidden: 120, daysReminder: 120, title: "Linkt " }); 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