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<!DOCTYPE HTML> <html prefix="og: http://ogp.me/ns#" prefix="og: https://ogp.me/ns#" lang="el-gr" dir="ltr" data-config='{"twitter":1,"plusone":0,"facebook":1,"style":"default"}'> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta charset="utf-8" /> <base href="https://collectives.gr/" /> <meta name="keywords" content="Collaboration, Informatics, Management, Programming, Software, Consulting, Telecommunication, Databases, Πληροφορική, Προγραμματισμός, Τηλεπικοινωνίες, Βάσεις, Τηλεφωνικά Κέντρα, Ελλάδα, Greece, Προγράμματα" /> <meta name="rights" content="collectives | all rights reserved" /> <meta name="twitter:card" content="summary" /> <meta name="twitter:site" content="CollectivesInfo" /> <meta name="twitter:creator" content="CollectivesInfo" /> <meta name="twitter:url" content="https://collectives.gr/" /> <meta name="twitter:title" content="Collectives" /> <meta name="twitter:description" content="&amp;Epsilon;ί&amp;mu;&amp;alpha;&amp;sigma;&amp;tau;&amp;epsilon; &amp;mu;&amp;iota;&amp;alpha; &amp;omicron;&amp;mu;ά&amp;delta;&amp;alpha; &amp;epsilon;&amp;pi;&amp;iota;&amp;sigma;&amp;tau;&amp;eta;&amp;mu;ό&amp;nu;&amp;omega;&amp;nu; &amp;alpha;&amp;pi;ό &amp;tau;&amp;omicron; &amp;chi;ώ&amp;rho;&amp;omicron; &amp;tau;&amp;eta;&amp;sigmaf; &amp;pi;&amp;lambda;&amp;eta;&amp;rho;&amp;omicron;&amp;phi;&amp;omicron;&amp;rho;&amp;iota;&amp;kappa;ή&amp;sigmaf;, &amp;tau;&amp;omega;&amp;nu; &amp;tau;&amp;eta;&amp;lambda;&amp;epsilon;&amp;pi;&amp;iota;&amp;kappa;&amp;omicron;&amp;iota;&amp;nu;&amp;omega;&amp;nu;&amp;iota;ώ&amp;nu;, &amp;tau;&amp;omicron;&amp;upsilon; Project Management &amp;kappa;&amp;alpha;&amp;iota; &amp;tau;&amp;omicron;&amp;upsilon; Business Consulting. &amp;Pi;&amp;iota;&amp;sigma;&amp;tau;&amp;epsilon;ύ&amp;omicron;&amp;upsilon;&amp;mu;&amp;epsilon; ό&amp;tau;&amp;iota; έ&amp;chi;&amp;omicron;&amp;upsilon;&amp;mu;&amp;epsilon; &amp;nu;&amp;alpha; &amp;pi;&amp;rho;&amp;omicron;&amp;sigma;&amp;phi;έ&amp;rho;&amp;omicron;&amp;upsilon;&amp;mu;&amp;epsilon; &amp;kappa;ά&amp;tau;&amp;iota; &amp;nu;έ&amp;omicron;, &amp;sigma;&amp;tau;&amp;eta;&amp;nu; &amp;alpha;&amp;gamma;&amp;omicron;&amp;rho;ά &amp;tau;&amp;omega;&amp;nu; &amp;mu;&amp;epsilon;&amp;gamma;ά&amp;lambda;&amp;omega;&amp;nu; &amp;omicron;&amp;rho;&amp;gamma;&amp;alpha;&amp;nu;&amp;iota;&amp;sigma;&amp;mu;ώ&amp;nu; &amp;kappa;&amp;alpha;&amp;iota; &amp;epsilon;&amp;pi;&amp;iota;&amp;chi;&amp;epsilon;&amp;iota;&amp;rho;ή&amp;sigma;&amp;epsilon;&amp;omega;&amp;nu;." /> <meta name="twitter:image" content="https://collectives.gr/images/article-images/polykanaliko.jpg" /> <meta name="robots" content="max-snippet:-1, max-image-preview:large, max-video-preview:-1" /> <meta name="description" content="Είμαστε μια ομάδα επιστημόνων από το χώρο της πληροφορικής, των τηλεπικοινωνιών, του Project Management και του Business Consulting. 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su-column-size-medium-1-4"><div class="su-column-inner"><div class="su-column-content"> <div id="suc67422be1c588a" data-sr="enter top and move 50px after wait 0.7s" class="su-counter-wrapper clearfix su-counter-top " data-id="suc67422be1c588a" data-from="1" data-to="801" data-speed="7" data-separator="no" data-prefix="" data-suffix=""> <div class="su-counter-desc"> <div id="suc67422be1c588a_count" class="su-counter-number"> </div> <div class="su-counter-text">Ψηφιοποιημένες Υπηρεσίες στον Οδηγό του Πολίτη</div> </div> </div> </div></div></div> <div id="sucol67422be1c58ed" class="su-column su-column-size-small-1-2 su-column-size-medium-1-4"><div class="su-column-inner"><div class="su-column-content"> <div id="suc67422be1c5916" data-sr="enter top and move 50px after wait 0.9s" class="su-counter-wrapper clearfix su-counter-top " data-id="suc67422be1c5916" data-from="1" data-to="11500" data-speed="6" data-separator="no" data-prefix="" data-suffix=""> <div class="su-counter-desc"> <div id="suc67422be1c5916_count" class="su-counter-number"> </div> <div class="su-counter-text">Κλήσεις Εξυπηρέτησης / Ημέρα</div> </div> </div> </div></div></div> </div> </div></div></div> </section> </div> </div> <div class="top-b-wrapper tm-padding-no" id="tmTopB"> <div class="uk-container uk-container-center"> <section class="tm-top-b uk-grid" data-uk-grid-match="{target:'> div > .uk-panel'}" data-uk-grid-margin> <div class="uk-width-1-1"><div class="uk-panel"><div class="panel-content"><div class="mod-sppagebuilder sp-page-builder" data-module_id="364"> <div class="page-content"> <div id="section-id-1634304651788" class="sppb-section sppb-element-lazy" data-sppb-parallax="on"><div class="sppb-row-overlay"></div><div class="sppb-container-inner"><div class="sppb-row"><div class="sppb-col-md-6" id="column-wrap-id-1634304651814"><div id="column-id-1634304651814" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-wrapper-1634115128056" class="sppb-addon-wrapper"><div id="sppb-addon-1634115128056" class=" sppb-wow flipInX clearfix sppb-positioned-addon" data-sppb-wow-duration="300ms" data-rowid="1634304651788" data-colid="1634304651814"><div class="sppb-addon sppb-addon-animated-heading headerAnime sppb-text-left"><h3 class="sppb-addon-title "><span class="animated-heading-before-part">Πολυκαναλικό Σύστημα Ενημέρωσης και Εξυπηρέτησης </span><span class="animated-heading-highlighted-wrap"><span class="animated-heading-highlighted-text shape-underline">Πολιτών</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 500 150" preserveAspectRatio="none"> <path d="M7.7,145.6C109,125,299.9,116.2,401,121.3c42.1,2.2,87.6,11.8,87.3,25.7"></path> </svg></span></h3></div></div></div><div id="sppb-addon-wrapper-1634113566297" class="sppb-addon-wrapper"><div id="sppb-addon-1634113566297" class=" sppb-wow fadeInLeft clearfix sppb-positioned-addon" data-sppb-wow-delay="100ms" data-rowid="1634304651788" data-colid="1634304651814"><div class="sppb-addon sppb-addon-text-block sppb-text-left "><div class="sppb-addon-content"><h2><span style="color: #ffffff;">Αξιοποιώντας μέρος ή το σύνολο των υποσυστημάτων της λύσης, δημιουργείτε το Ψηφιακό Εγχειρίδιο Εξυπηρέτησης και Διαδικασιών του Φορέα σας, εξασφαλίζοντας το δικαίωμα να αυξομειώνετε ανάλογα με τις ανάγκες σας τα διαθέσιμα κανάλια ενημέρωσης ή/και εξυπηρέτησης.</span></h2></div></div></div></div><div id="sppb-addon-wrapper-1634113566298" class="sppb-addon-wrapper"><div id="sppb-addon-1634113566298" class=" sppb-wow fadeInUp clearfix sppb-positioned-addon" data-rowid="1634304651788" data-colid="1634304651814"><div class="sppb-text-left"><a href="https://collectives.gr/collectives-s-a-solutions-smart-government" id="btn-1634113566298" class="sppb-btn sppb-btn-custom sppb-btn-rounded sppb-btn-flat">Περισσότερα</a></div></div></div></div></div></div><div class="sppb-col-md-6" id="column-wrap-id-1634304651818"><div id="column-id-1634304651818" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-wrapper-1634304851323" class="sppb-addon-wrapper"><div id="sppb-addon-1634304851323" class=" sppb-wow fadeInRight clearfix " data-sppb-wow-delay="100ms" ><div class="sppb-addon sppb-addon-single-image sppb-text-center "><div class="sppb-addon-content"><div class="sppb-addon-single-image-container"><a href="https://collectives.gr/collectives-s-a-solutions-smart-government"><img class="sppb-img-responsive sppb-element-lazy" src="https://res.cloudinary.com/joomshaper/image/upload/v1582107175/placeholder.svg" data-large="/images/slider-elements/responsive-odigos.png" alt="Image" title="" loading="lazy" width="800" height="542"/></a></div></div></div></div></div></div></div></div></div></div></div> </div> </div> </div></div></div> </section> </div> </div> <div class="top-c-wrapper tm-padding-no" id="tmTopC"> <div class="uk-container uk-container-center"> <section class="tm-top-c uk-grid" data-uk-grid-match="{target:'> div > .uk-panel'}" data-uk-grid-margin> <div class="uk-width-1-1"><div class=""><div class="panel-content"><div class="mod-sppagebuilder sp-page-builder" data-module_id="368"> <div class="page-content"> <div id="section-id-1636991363199" class="sppb-section sppb-element-lazy" data-sppb-parallax="on"><div class="sppb-row-overlay"></div><div class="sppb-container-inner"><div class="sppb-row"><div class="sppb-col-md-6" id="column-wrap-id-1636991363199"><div id="column-id-1636991363199" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-wrapper-1636991363204" class="sppb-addon-wrapper"><div id="sppb-addon-1636991363204" class="clearfix " ><div id="sppb-modal-1636991363204" class="mfp-hide popup-image-block"><div class="modal-inner-block"><img class="mfp-img" src="/images/slider-elements/responsive-odigos-smaller.png" alt="responsive-odigos-smaller.png"></div></div><div class=" sppb-text-left"><a class="sppb-modal-selector sppb-magnific-popup" data-popup_type="inline" data-mainclass="mfp-no-margins mfp-with-zoom" href="#sppb-modal-1636991363204" id="sppb-modal-1636991363204-selector"><img class="sppb-element-lazy" src="/media/com_sppagebuilder/placeholder/responsive-odigos-smaller.png" alt="responsive-odigos-smaller.png" data-large="https://collectives.gr/images/slider-elements/responsive-odigos-smaller.png" loading="lazy"></a></div></div></div></div></div></div><div class="sppb-col-md-6" id="column-wrap-id-1636991363203"><div id="column-id-1636991363203" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-wrapper-1636991363204" class="sppb-addon-wrapper"><div id="sppb-addon-1636991363204" class="clearfix " ><div class="sppb-addon sppb-addon-animated-heading sppb-text-center"><h2 class="sppb-addon-title "><span class="animated-heading-highlighted-wrap"><span class="animated-heading-highlighted-text shape-dubl-underline">Οδηγός</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 500 150" preserveAspectRatio="none"> <path d="M5,125.4c30.5-3.8,137.9-7.6,177.3-7.6c117.2,0,252.2,4.7,312.7,7.6"></path> <path d="M26.9,143.8c55.1-6.1,126-6.3,162.2-6.1c46.5,0.2,203.9,3.2,268.9,6.4"></path> </svg></span><span class="animated-heading-after-part">του Πολίτη</span></h2></div></div></div><div id="sppb-addon-wrapper-1636991363201" class="sppb-addon-wrapper"><div id="sppb-addon-1636991363201" class="clearfix " ><div class="sppb-addon sppb-addon-text-block sppb-text-left "><div class="sppb-addon-content"><h2><span style="color: #ffffff;">Ο Οδηγός του Πολίτη είναι ένα ψηφιακό εγχειρίδιο αρμοδιοτήτων και διαδικασιών για κάθε οργανωτική μονάδα κάθε υπηρεσίας, διαρκώς προσαρμοζόμενο στις πραγματικές θεσμικές και λειτουργικές ανάγκες του Οργανισμού.</span></h2></div></div></div></div><div id="sppb-addon-wrapper-1636991363202" class="sppb-addon-wrapper"><div id="sppb-addon-1636991363202" class="clearfix sppb-positioned-addon" data-rowid="1636991363199" data-colid="1636991363203"><div class="sppb-text-left"><a href="https://collectives.gr/collectives-sa-products-odigos-tou-politi" id="btn-1636991363202" class="sppb-btn sppb-btn-custom sppb-btn-rounded sppb-btn-flat">Περισσότερα</a></div></div></div></div></div></div></div></div></div> </div> </div> </div></div></div> </section> </div> </div> <div class="top-d-wrapper tm-padding-no" id="tmTopD"> <div class="uk-container uk-container-center"> <section class="tm-top-d uk-grid" data-uk-grid-match="{target:'> div > .uk-panel'}" data-uk-grid-margin> <div class="uk-width-1-1"><div class=""><div class="panel-content"><div class="mod-sppagebuilder sp-page-builder" data-module_id="367"> <div class="page-content"> <div id="section-id-1636978178785" class="sppb-section sppb-element-lazy" data-sppb-parallax="on"><div class="sppb-row-overlay"></div><div class="sppb-container-inner"><div class="sppb-row"><div class="sppb-col-md-6" id="column-wrap-id-1636978178788"><div id="column-id-1636978178788" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-wrapper-1636978178788" class="sppb-addon-wrapper"><div id="sppb-addon-1636978178788" class="clearfix " ><div class="sppb-addon sppb-addon-animated-heading sppb-text-center"><h2 class="sppb-addon-title "><span class="animated-heading-before-part">Citizen Mobile</span><span class="animated-heading-highlighted-wrap"><span class="animated-heading-highlighted-text shape-circle">App</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 500 150" preserveAspectRatio="none"> <path d="M325,18C228.7-8.3,118.5,8.3,78,21C22.4,38.4,4.6,54.6,5.6,77.6c1.4,32.4,52.2,54,142.6,63.7 c66.2,7.1,212.2,7.5,273.5-8.3c64.4-16.6,104.3-57.6,33.8-98.2C386.7-4.9,179.4-1.4,126.3,20.7"> </path> </svg></span></h2></div></div></div><div id="sppb-addon-wrapper-1636978178790" class="sppb-addon-wrapper"><div id="sppb-addon-1636978178790" class="clearfix " ><div class="sppb-addon sppb-addon-text-block sppb-text-left "><div class="sppb-addon-content"><h2><span style="color: #ffffff;">Το Citizen App της Collectives αποτελεί ένα ολοκληρωμένο, σύγχρονο&nbsp;και δυναμικό εργαλείο ενημέρωσης κι εξυπηρέτησης των πολιτών μέσα από&nbsp;τη συσκευή που χρησιμοποιούν περισσότερο.</span></h2></div></div></div></div><div id="sppb-addon-wrapper-1636978178797" class="sppb-addon-wrapper"><div id="sppb-addon-1636978178797" class="clearfix " ><div class="sppb-addon sppb-addon-animated-heading sppb-text-center"><h2 class="sppb-addon-title "><span class="animated-heading-before-part">Το</span><span class="animated-heading-highlighted-wrap"><span class="animated-heading-highlighted-text shape-zigzag-underline">Κινητό Τηλέφωνο</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 500 150" preserveAspectRatio="none"> <path d="M9.3,127.3c49.3-3,150.7-7.6,199.7-7.4c121.9,0.4,189.9,0.4,282.3,7.2C380.1,129.6,181.2,130.6,70,139 c82.6-2.9,254.2-1,335.9,1.3c-56,1.4-137.2-0.3-197.1,9"></path> </svg></span></h2></div></div></div><div id="sppb-addon-wrapper-1636978178791" class="sppb-addon-wrapper"><div 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data-mainclass="mfp-no-margins mfp-with-zoom" href="#sppb-modal-1636978178793" id="sppb-modal-1636978178793-selector"><img class="sppb-element-lazy" src="/media/com_sppagebuilder/placeholder/responsive-citizen-smaller.png" alt="responsive-citizen-smaller.png" data-large="https://collectives.gr/images/slider-elements/responsive-citizen-smaller.png" loading="lazy"></a></div></div></div></div></div></div></div></div></div> </div> </div> </div></div></div> </section> </div> </div> <div class="mainbody-wrapper" id="tmMainBody"> <div class="uk-container uk-container-center"> <div class="tm-middle uk-grid" data-uk-grid-match data-uk-grid-margin> <div class="tm-main uk-width-medium-1-1"> <main class="tm-content"> <div id="system-message-container"> </div> <article class="uk-article" > <div> </div> </article> </main> </div> </div> </div> </div> <div class="bottom-b-wrapper" id="tmBottomB"> <div class="uk-container uk-container-center"> <section class="tm-bottom-b uk-grid uk-grid-divider" 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