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If the airline doesn&#39;t fix the problem, <a href="https://web.archive.org/web/20211122142434/https://www.transportation.gov/airconsumer/file-consumer-complaint">file a complaint with the U.S. Department of Transportation (DOT)</a>.&nbsp;</p></li><li><p><strong>Airline Safety</strong> - Contact the <a href="https://web.archive.org/web/20211122142434/https://hotline.faa.gov/">Federal Aviation Administration (FAA)</a>.</p></li><li><p><strong>Airline Security</strong> - Contact the <a href="https://web.archive.org/web/20211122142434/https://www.tsa.gov/travel/passenger-support/claims">Transportation Security Administration (TSA)</a>.</p></li></ul><p><a href="https://web.archive.org/web/20211122142434/https://www.transportation.gov/airconsumer">Learn about your consumer rights and responsibilities as an air traveler and how to avoid&nbsp;problems</a>.&nbsp;</p><h3>Complaints About Vacation Rental Scams</h3><p>Whether it&#39;s a room rental or a private home or property, it&#39;s easier than ever to find a vacation rental online. It&#39;s also easier than ever to get scammed. Learn how to report and avoid vacation property rental scams.</p><h4>Report a Scam</h4><p>Report a rental scam to the <a href="https://web.archive.org/web/20211122142434/https://www.usa.gov/state-consumer">state consumer protection or attorney general&#39;s office</a>. The <a href="https://web.archive.org/web/20211122142434/https://reportfraud.ftc.gov/#/?pid=B">Federal Trade Commission</a> also takes complaints about vacation rentals. Or, you can report the scam to local law enforcement where the property is located.</p><p>If you found the scam rental ad online or were scammed using the internet, also report it to the website where the listing was posted. In addition, report it using the<a href="https://web.archive.org/web/20211122142434/https://www.ic3.gov/"> FBI Internet Crime Complaint Center</a>.</p><h4>Protect Yourself</h4><p><a href="https://web.archive.org/web/20211122142434/https://www.consumer.ftc.gov/blog/2018/07/getting-vacation-rental-watch-out-scams">Learn how to avoid a vacation rental scam</a> and how to <a href="https://web.archive.org/web/20211122142434/https://www.consumer.ftc.gov/articles/0079-rental-listing-scams">spot common rental scams</a>.</p><p>Do:</p><ul><li><p>Look at pictures of the rental property and maps of the area before you rent the property.</p></li><li><p>Make sure the property is located near the tourist sites and attractions that you want to visit.</p></li><li><p>Make sure that the person renting you the home or property is the actual owner. If not, make sure they have been authorized to rent the property by the owner.</p></li><li><p>Find out if there have been any complaints about the property owner or listing agent. To do so, contact the <a href="https://web.archive.org/web/20211122142434/https://www.usa.gov/state-consumer">state consumer protection office</a>.</p></li><li><p>Contact the real estate licensing agency where the vacation home is located to learn your rental rights.</p></li><li><p>Make sure payment and refund policies are written into your contract. Pay with a credit card so you can dispute the charge for the rental if there is a problem.</p></li><li><p>If you book lodging through an online rental platform, be wary if the host asks you to<a href="https://web.archive.org/web/20211122142434/http://blog.mass.gov/consumer/massconsumer/watch-out-for-the-fake-airbnb/"> pay or communicate outside the rental platform</a>.</p></li></ul><p>Don&rsquo;t:</p><ul><li><p>Don&rsquo;t pay with cash, a cashier&rsquo;s check, or a money transfer until you are sure that the rental is legitimate. Money sent by wire or transfer cannot be refunded.</p></li><li><p>Don&rsquo;t forget to carefully examine pictures of your potential rental. Look for signs of tampering or alterations to make the rental look more appealing.&nbsp;</p></li><li><p>Don&rsquo;t answer odd questions about yourself or your family. Your answers could make it easier for scammers to get your personal information.</p></li><li><p>Don&rsquo;t hesitate to ask for reviews, references, or certifications from the landlord or management company.</p></li><li><p>Don&rsquo;t skip reading the rental contract before you make a deposit.</p></li></ul><h3>Complaints About a Hotel or Motel</h3><p>To complain about service or accommodations at a hotel or motel, attempt to resolve the matter through the company first:</p><ul><li><p>Direct your complaint to the manager or to the customer service line.</p></li><li><p>If you feel like your issue was not resolved, contact the regional manager or another senior executive.</p></li></ul><h3>Complaints About Travel Agents or Travel Agencies</h3><p>File your complaint about a travel agent or agency with the accredited membership organization the agent or agency belongs to:</p><ul><li><p><a href="https://web.archive.org/web/20211122142434/https://www2.arccorp.com/about-us/contact-us/">Airlines Reporting Corporation (ARC)</a></p></li><li><p><a href="https://web.archive.org/web/20211122142434/https://www.asta.org/">American Society of Travel Advisors (ASTA)</a></p></li><li><p><a href="https://web.archive.org/web/20211122142434/https://ntaonline.com/">National Tour Association (NTA)</a></p></li></ul><h3>Complaints About Cruises</h3><p>Learn about your legal rights and how to file a complaint.</p><ul><li><p>Learn about <a href="https://web.archive.org/web/20211122142434/https://www.fmc.gov/resources-services/cruise-passenger-assistance/">cruise lines&rsquo; legal obligations to passengers and how to handle cruise service disputes</a>.</p></li><li><p>Be aware of the <a href="https://web.archive.org/web/20211122142434/https://cruising.org/en/about-the-industry/policy-priorities/cruise-industry-policies/Other">Passenger Bill of Rights</a> that cruise industry members have voluntarily adopted.</p></li><li><p>View <a href="https://web.archive.org/web/20211122142434/https://www.transportation.gov/mission/safety/passenger-cruise-ship-information">passenger cruise ship information</a> that includes vessel safety and crime reports.</p></li></ul>" } }, { "@type": "Question", "name": "Complain about a United States Embassy or Consulate", "acceptedAnswer": { "@type": "Answer", "text": "<p>To complain about waste, fraud, abuse, or misconduct at a <a href="https://web.archive.org/web/20211122142434/https://www.usembassy.gov/">U.S. Embassy or consulate</a>, first try to resolve the issue with that Embassy or consulate.</p><p>If you are unable to do so for any reason, learn <a href="https://web.archive.org/web/20211122142434/https://www.stateoig.gov/hotline/">how to file a complaint</a>&nbsp;with the <a href="https://web.archive.org/web/20211122142434/https://www.stateoig.gov/">Office of Inspector General (OIG)</a> in the U.S. Department of State (DOS).</p>" } } ] } </script><script type="text/javascript" src="/web/20211122142434js_/https://www.usa.gov/js/accordion-from-content.js"></script> <script type="text/javascript"> $(document).ready(function(){ accordionify({id: "item-36532"}); 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href="/web/20211122142434/https://www.usa.gov/forms">Forms, by Agency</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/state-tribal-governments" href="#">State, Local, and Tribal Governments</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/elected-officials">Contact Elected Officials</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-governor">Governors</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/tribes">Indian Tribes and Resources for Native Americans</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/local-governments">Local Governments</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-attorney-general">State Attorneys General</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-consumer">State Consumer Protection Offices</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-emergency-management">State Emergency Management Agencies</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/states-and-territories">State Governments</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-health">State Health Departments</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-courts">State, County, and Municipal Courts</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-travel-and-tourism">Travel and Tourism Information, by State</a> </li> </ul> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/history">History and Historical Documents</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/laws" href="#">Laws and Legal Issues</a> <ul> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/complaints" href="#">Complaints</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/complaint-against-government">Complaints Against the Government</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/consumer-complaints">Consumer Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/complaints-by-product">Consumer Complaints by Product Type</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/complaint-letter">Sample Complaint Letter</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/crime-prison" href="#">Crime and Prisons</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/crimes-against-children">Crimes Involving Children</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/prisons">Prisons and Prisoners</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/report-crime">Reporting Crime</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/corrections">State Corrections Departments</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/laws-and-regs" href="#">Federal Laws and Regulations</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/branches-of-government">Branches of the U.S. Government</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/laws-and-regulations">Commonly Requested U.S. Laws and Regulations</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/how-laws-are-made">How Laws Are Made and How to Research Them</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/pollution">Pollution Issues</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/labor-laws">Labor Laws and Issues</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/family" href="#">Personal Legal Issues, Documents, and Family History</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/child-care">Child Support</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/complaints">Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/family-legal">Family Legal Issues</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/genealogy">Genealogy and Family History</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/legal-aid">Lawyers and Legal Advice</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/replace-vital-documents">Replace Your Vital Records</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/scams-and-frauds" href="#">Scams and Frauds</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/common-scams-frauds">Common Scams and Frauds</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-scams">Housing Scams</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/identity-theft">Identity Theft</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/irs-scams">IRS Scams</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/online-safety">Online Safety</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/privacy">Privacy</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/stop-scams-frauds">Report Scams and Frauds</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/government-works">U.S. Government Works</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/voting-laws-history" href="#">Voting and Election Laws and History</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/election-results">Historical Election Results</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/voter-id">Voter ID Requirements</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/voting-laws">Voting and Election Laws</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/who-can-vote">Who Can and Can鈥檛 Vote in U.S. Elections</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/disability-rights">Your Legal Disability Rights</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/life-in-the-us">Learn About Life in the U.S.</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/presidents">Presidents, Vice Presidents, and First Ladies</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/benefits-grants-loans" href="#">Benefits, Grants, Loans</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/finding-home">Affordable Rental Housing</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/benefits">Benefits</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/financial-aid">Financial Aid for Students</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/food-help">Food Assistance</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/grants">Grants and Loans</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/help-with-bills">Help with Bills</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/military-assistance">Military Programs and Benefits</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/retirement">Retirement</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/about-social-security">Social Security Questions</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-social-services">State Social Service Agencies</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/unemployment">Unemployment Help</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/consumer" href="#">Consumer Issues</a> <ul> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/complaints" href="#">Complaints</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/complaint-against-government">Complaints Against the Government</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/consumer-complaints">Consumer Complaints</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/complaints-by-product" href="#">Consumer Complaints by Product Type</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/complaints-lender">Banks and Lender Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/car-complaints">Car Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-complaints">Housing-Related Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/phone-tv-complaints">Phone and TV Complaints</a> </li> <li class="expanded"> <a href="#content" aria-describedby="sr-current-page" data-current-page="true">Travel Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/post-office">U.S. Postal Service Issues</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/complaint-letter">Sample Complaint Letter</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/money" href="#">Money and Taxes</a> <ul> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/benefits-grants-loans" href="#">Benefits, Grants, Loans</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/finding-home">Affordable Rental Housing</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/benefits">Benefits</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/financial-aid">Financial Aid for Students</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/food-help">Food Assistance</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/grants">Grants and Loans</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/help-with-bills">Help with Bills</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/military-assistance">Military Programs and Benefits</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/retirement">Retirement</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/about-social-security">Social Security Questions</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-social-services">State Social Service Agencies</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/unemployment">Unemployment Help</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/credit-and-debt" href="#">Credit and Debt</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/credit">Credit Issues</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/credit-reports">Credit Reports and Scores</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/debt">Dealing with Debt</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/currency">Currency</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/housing" href="#">Housing</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/finding-home">Affordable Rental Housing</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/foreclosure">Foreclosure</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/buying-home">Help Buying a Home</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-help-audiences">Housing Help</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-scams">Housing Scams</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-complaints">Housing-Related Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/mortgages">Mortgages</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/moving">Moving</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/repairing-home">Repairing and Improving a Home</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/post-office">U.S. Postal Service Issues</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/retirement">Retirement</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/spend-save-invest" href="#">Spending, Saving and Investing</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/cars">Car Complaints and Motor Vehicle Services</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/donate-to-charity">Donating to Charity</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/mortgages">Mortgages</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/retirement">Retirement</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/taxes" href="#">Taxes</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/covid-stimulus-checks">Advance Child Tax Credit and Economic Impact Payments - Stimulus Checks</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/filing-taxes-topics">Filing Your Taxes</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/irs-scams">IRS Scams</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/resolve-tax-disputes">Resolve Tax Disputes</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/business-taxes">Small Business Taxes</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-taxes">State and Local Taxes</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/check-tax-status">Tax Return Status</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/check-tax-withholding">Tax Withholding</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/unclaimed-money">Unclaimed Money from the Government</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/recalls">Recalled Products</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/scams-and-frauds" href="#">Scams and Frauds</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/common-scams-frauds">Common Scams and Frauds</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-scams">Housing Scams</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/identity-theft">Identity Theft</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/irs-scams">IRS Scams</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/online-safety">Online Safety</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/privacy">Privacy</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/stop-scams-frauds">Report Scams and Frauds</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-consumer">State Consumer Protection Offices</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/telemarketing">Telemarketing and Unwanted Mail</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/coronavirus" href="#">COVID-19</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/covid-stimulus-checks">Advance Child Tax Credit and Economic Impact Payments - Stimulus Checks</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/covid-vaccine-and-testing">COVID-19 Health Information, Vaccines, and Testing</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/covid-small-business-loans">COVID-19 Small Business Loans and Assistance</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/covid-unemployment-benefits">COVID-19 Unemployment Benefits</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/covid-financial-help-from-the-government">Financial Assistance for Food, Housing, and Bills</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/federal-covid-response">Government Response to Coronavirus, COVID-19</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/covid-passports-and-travel">Passports and Travel During the COVID-19 Pandemic</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/covid-scams">Scams Related to COVID-19</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/disability-services" href="#">Disability Services</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/disability-benefits-insurance">Benefits and Insurance</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/disability-caregiver">Caregiver Support</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/disability-financial-support">Financial Assistance and Support Services</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/disability-programs">Government and Local Disability Programs</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/disability-jobs-education">Jobs and Education</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/disability-veterans-benefits">Veterans Disability Benefits</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/disability-rights">Your Legal Disability Rights</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/disasters-and-emergencies" href="#">Disasters and Emergencies</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/after-disaster">After a Disaster</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/disaster-financial-help" href="#">Disaster Financial Assistance</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/disaster-help-workers-businesses">Disaster Financial Assistance for Workers and Small Business Owners</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/disaster-help-food-housing-bills">Disaster Financial Assistance with Food, Housing, and Bills</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/disaster-area-help">Financial Assistance Within Designated Natural Disaster Areas</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/help-disaster-survivors">Help Survivors of a Disaster</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-emergency-management">State Emergency Management Agencies</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/education" href="#">Education</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/higher-education">College and Higher Education</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/financial-aid">Financial Aid for Students</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/study-in-US">Learn English and Attend College in the U.S.</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/libraries">Libraries and Archives</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/student-loans">Manage and Repay Student Loans</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/agencies" href="#">Government Agencies and Elected Officials</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/federal-agencies">A-Z Index of U.S. Government Agencies</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/about-the-us" href="#">About the U.S.</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/flag">American Flag</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/branches-of-government">Branches of the U.S. Government</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/budget">Budget of the U.S. Government</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/statistics">Data and Statistics About the U.S.</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/history">History and Historical Documents</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/laws" href="#">Laws and Legal Issues</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/complaints">Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/crime-prison">Crime and Prisons</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/laws-and-regs">Federal Laws and Regulations</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/labor-laws">Labor Laws and Issues</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/family">Personal Legal Issues, Documents, and Family History</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/scams-and-frauds">Scams and Frauds</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/government-works">U.S. Government Works</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/voting-laws-history">Voting and Election Laws and History</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/disability-rights">Your Legal Disability Rights</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/life-in-the-us">Learn About Life in the U.S.</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/presidents">Presidents, Vice Presidents, and First Ladies</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/branches-of-government">Branches of the U.S. Government</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/budget">Budget of the U.S. Government</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/buy-from-government" href="#">Buying from the U.S. Government</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/auctions-and-sales">Auctions and Sales</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-surplus-sales">Surplus Sales by State</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/elected-officials">Contact Elected Officials</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/forms">Forms, by Agency</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/state-tribal-governments" href="#">State, Local, and Tribal Governments</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/elected-officials">Contact Elected Officials</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-governor">Governors</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/tribes">Indian Tribes and Resources for Native Americans</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/local-governments">Local Governments</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-attorney-general">State Attorneys General</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-consumer">State Consumer Protection Offices</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-emergency-management">State Emergency Management Agencies</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/states-and-territories">State Governments</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-health">State Health Departments</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-courts">State, County, and Municipal Courts</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-travel-and-tourism">Travel and Tourism Information, by State</a> </li> </ul> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/health" href="#">Health</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/doctors">Doctors and Medical Facilities</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/health-resources">Health Information from the Government</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/health-insurance" href="#">Health Insurance</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/finding-health-insurance">Finding Health Insurance</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/medicaid">Medicaid and CHIP</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/medicare">Medicare</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/paying-for-medical">Paying for Medical Care</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/medicine">Medications</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/mental-health-substance-abuse">Mental Health and Substance Abuse</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-health">State Health Departments</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/vaccinations">Vaccines and Immunizations</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/housing" href="#">Housing</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/finding-home">Affordable Rental Housing</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/foreclosure">Foreclosure</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/buying-home">Help Buying a Home</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-help-audiences">Housing Help</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-scams">Housing Scams</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-complaints">Housing-Related Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/mortgages">Mortgages</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/moving">Moving</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/repairing-home">Repairing and Improving a Home</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/post-office">U.S. Postal Service Issues</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/jobs-and-unemployment" href="#">Jobs and Unemployment</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/labor-laws">Labor Laws and Issues</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/job-search" href="#">Looking for a New Job</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/government-jobs">Find a Federal Government Job</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/find-a-job">Find a Job</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/retirement">Retirement</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/business" href="#">Small Business</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/business-search">Business Keyword Search</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/funding-options">Finance Your Business</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/import-export">Importing and Exporting</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/government-contracting-for-beginners" href="#">Introduction to Government Contracting</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/expand-business">Get Help with Government Contracting</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/find-government-contracts">The Contract Opportunities Search Tool on beta.SAM.gov</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/business-taxes">Small Business Taxes</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/start-business">Start Your Own Business</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-business">State Business Resources</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/federal-employees" href="#">U.S. Government Employees</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/government-jobs">Find a Federal Government Job</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/benefits-for-federal-employees">Pay and Benefits for Federal Employees</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/safer-federal-workforce">Protecting the Federal Workforce from COVID-19</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/unemployment">Unemployment Help</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/laws" href="#">Laws and Legal Issues</a> <ul> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/complaints" href="#">Complaints</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/complaint-against-government">Complaints Against the Government</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/consumer-complaints">Consumer Complaints</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/complaints-by-product" href="#">Consumer Complaints by Product Type</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/complaints-lender">Banks and Lender Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/car-complaints">Car Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-complaints">Housing-Related Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/phone-tv-complaints">Phone and TV Complaints</a> </li> <li class="expanded"> <a href="#content" aria-describedby="sr-current-page" data-current-page="true">Travel Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/post-office">U.S. Postal Service Issues</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/complaint-letter">Sample Complaint Letter</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/crime-prison" href="#">Crime and Prisons</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/crimes-against-children">Crimes Involving Children</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/prisons">Prisons and Prisoners</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/report-crime">Reporting Crime</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/corrections">State Corrections Departments</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/laws-and-regs" href="#">Federal Laws and Regulations</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/branches-of-government">Branches of the U.S. Government</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/laws-and-regulations">Commonly Requested U.S. Laws and Regulations</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/how-laws-are-made">How Laws Are Made and How to Research Them</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/pollution">Pollution Issues</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/labor-laws">Labor Laws and Issues</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/family" href="#">Personal Legal Issues, Documents, and Family History</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/child-care">Child Support</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/complaints" href="#">Complaints</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/complaint-against-government">Complaints Against the Government</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/consumer-complaints">Consumer Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/complaints-by-product">Consumer Complaints by Product Type</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/complaint-letter">Sample Complaint Letter</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/family-legal">Family Legal Issues</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/genealogy">Genealogy and Family History</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/legal-aid">Lawyers and Legal Advice</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/replace-vital-documents">Replace Your Vital Records</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/scams-and-frauds" href="#">Scams and Frauds</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/common-scams-frauds">Common Scams and Frauds</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-scams">Housing Scams</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/identity-theft">Identity Theft</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/irs-scams">IRS Scams</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/online-safety">Online Safety</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/privacy">Privacy</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/stop-scams-frauds">Report Scams and Frauds</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/government-works">U.S. Government Works</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/voting-laws-history" href="#">Voting and Election Laws and History</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/election-results">Historical Election Results</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/voter-id">Voter ID Requirements</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/voting-laws">Voting and Election Laws</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/who-can-vote">Who Can and Can鈥檛 Vote in U.S. Elections</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/disability-rights">Your Legal Disability Rights</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/military-and-veterans" href="#">Military and Veterans</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/join-military">Join the Military</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/military-personnel-and-installations">Locate Military Members, Units, and Facilities</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/education-military-veterans">Military and Veterans Education Benefits</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/military-pay">Military Pay and Pensions</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/military-assistance">Military Programs and Benefits</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/military-records">Military Records and Identification</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/selective-service">Selective Service (the Draft)</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/veteran-burial-benefits">Veterans Burial and Survivor Benefits</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/veteran-health">Veterans Health Benefits and Issues</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/veteran-housing">Veterans Housing Help</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/veteran-employment">Veterans Jobs and Training</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/money" href="#">Money and Taxes</a> <ul> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/benefits-grants-loans" href="#">Benefits, Grants, Loans</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/finding-home">Affordable Rental Housing</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/benefits">Benefits</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/financial-aid">Financial Aid for Students</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/food-help">Food Assistance</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/grants">Grants and Loans</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/help-with-bills">Help with Bills</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/military-assistance">Military Programs and Benefits</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/retirement">Retirement</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/about-social-security">Social Security Questions</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-social-services">State Social Service Agencies</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/unemployment">Unemployment Help</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/consumer" href="#">Consumer Issues</a> <ul> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/complaints" href="#">Complaints</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/complaint-against-government">Complaints Against the Government</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/consumer-complaints">Consumer Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/complaints-by-product">Consumer Complaints by Product Type</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/complaint-letter">Sample Complaint Letter</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/recalls">Recalled Products</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/scams-and-frauds" href="#">Scams and Frauds</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/common-scams-frauds">Common Scams and Frauds</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-scams">Housing Scams</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/identity-theft">Identity Theft</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/irs-scams">IRS Scams</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/online-safety">Online Safety</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/privacy">Privacy</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/stop-scams-frauds">Report Scams and Frauds</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-consumer">State Consumer Protection Offices</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/telemarketing">Telemarketing and Unwanted Mail</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/credit-and-debt" href="#">Credit and Debt</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/credit">Credit Issues</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/credit-reports">Credit Reports and Scores</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/debt">Dealing with Debt</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/currency">Currency</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/housing" href="#">Housing</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/finding-home">Affordable Rental Housing</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/foreclosure">Foreclosure</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/buying-home">Help Buying a Home</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-help-audiences">Housing Help</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-scams">Housing Scams</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/housing-complaints">Housing-Related Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/mortgages">Mortgages</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/moving">Moving</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/repairing-home">Repairing and Improving a Home</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/post-office">U.S. Postal Service Issues</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/retirement">Retirement</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/spend-save-invest" href="#">Spending, Saving and Investing</a> <ul> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/cars" href="#">Car Complaints and Motor Vehicle Services</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/car-complaints">Car Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/motor-vehicle-services">Motor Vehicle Services</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/donate-to-charity">Donating to Charity</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/mortgages">Mortgages</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/retirement">Retirement</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/taxes" href="#">Taxes</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/covid-stimulus-checks">Advance Child Tax Credit and Economic Impact Payments - Stimulus Checks</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/filing-taxes-topics" href="#">Filing Your Taxes</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/who-needs-to-file-taxes">Do You Need to File a Tax Return?</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/help-with-taxes">Get Help with Your Taxes</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/get-tax-forms">Get Your Tax Forms</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/file-taxes">How to File Your Federal Taxes</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/business-taxes">Small Business Taxes</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-taxes">State and Local Taxes</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/tax-benefits">Tax Credits and Deductions</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/irs-scams">IRS Scams</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/resolve-tax-disputes">Resolve Tax Disputes</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/business-taxes">Small Business Taxes</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-taxes">State and Local Taxes</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/check-tax-status">Tax Return Status</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/check-tax-withholding">Tax Withholding</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/unclaimed-money">Unclaimed Money from the Government</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/business" href="#">Small Business</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/business-search">Business Keyword Search</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/funding-options">Finance Your Business</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/import-export">Importing and Exporting</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/government-contracting-for-beginners" href="#">Introduction to Government Contracting</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/expand-business">Get Help with Government Contracting</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/find-government-contracts">The Contract Opportunities Search Tool on beta.SAM.gov</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/business-taxes">Small Business Taxes</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/start-business">Start Your Own Business</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-business">State Business Resources</a> </li> </ul> </li> <li class="open has-open-item"> <a aria-describedby="sr-previous" aria-expanded="false" data-href="/travel-and-immigration" href="#" data-critical-path="true">Travel and Immigration</a> <ul> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/immigration-and-citizenship" href="#">Immigration and Citizenship</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/deportation">Deportation</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/green-cards">Green Cards and Permanent Residence in the U.S.</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/become-us-citizen">How to Apply for U.S. Citizenship</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/enter-us">How to Enter the U.S.</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/renounce-lose-citizenship">Renounce or Lose Your U.S. Citizenship</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/travel-abroad" href="#">Passports and International Travel</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/passport">Getting or Renewing a U.S. Passport</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/americans-abroad">International Travel Issues</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/family-outside-us">Issues with Family Outside the U.S.</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/covid-passports-and-travel">Passports and Travel During the COVID-19 Pandemic</a> </li> <li class="expanded"> <a href="#content" aria-describedby="sr-current-page" data-current-page="true">Travel Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/passport-problems">U.S. Passport Fees, Facilities or Problems</a> </li> </ul> </li> <li class="open expanded"> <a aria-describedby="sr-expanded" data-href="/recreation-and-travel" href="/web/20211122142434/https://www.usa.gov/recreation-and-travel" data-critical-path="true">Recreation and Travel within the U.S.</a> <ul> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/cars" href="#">Car Complaints and Motor Vehicle Services</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/car-complaints">Car Complaints</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/motor-vehicle-services">Motor Vehicle Services</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/recreation">Recreational Areas and Activities</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-travel-and-tourism">Travel and Tourism Information, by State</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/plane-travel">Travel by Plane</a> </li> <li class="expanded"> <a href="#content" aria-describedby="sr-current-page" data-current-page="true">Travel Complaints</a> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/visas-and-visitors" href="#">Visas and Visiting the U.S.</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/visas">Apply for Nonimmigrant Visas to the U.S.</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/visitors-driving">Foreign Nationals Driving in the U.S.</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/study-in-US">Learn English and Attend College in the U.S.</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/visa-problems">Visa Status, Renewals, or Problems</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/visitors">Visitors Living in the U.S.</a> </li> </ul> </li> </ul> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/voting" href="#">Voting and Elections</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/midterm-state-and-local-elections">Congressional, State, and Local Elections</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/voter-research">Decide Who to Vote For</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/election-office">Find My State or Local Election Office Website</a> </li> <li class=""> <a aria-describedby="sr-next" aria-expanded="false" data-href="/how-to-vote" href="#">How, Where, and When to Vote</a> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/absentee-voting">Absentee and Early Voting</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/voting-political-party">Do You Have to Vote for the Party You're Registered With?</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/election-day">Voting on Election Day</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/who-can-vote">Who Can and Can鈥檛 Vote in U.S. Elections</a> </li> </ul> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/inauguration">Inauguration of the President of the United 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Results</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/voter-id">Voter ID Requirements</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/voting-laws">Voting and Election Laws</a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/who-can-vote">Who Can and Can鈥檛 Vote in U.S. Elections</a> </li> </ul> </li> </ul> </li> </ul> </li> </ul> <ul class="usa-nav-primary usa-accordion usa-accordion-escapable"> <li> <a class="usa-nav-link" href="/web/20211122142434/https://www.usa.gov/#tpcs"> <span>All Topics and Services</span> </a> </li> <li> <button class="usa-accordion-button usa-nav-link" aria-expanded="false" aria-controls="megamenu-1"> <span>About the U.S.</span> </button><ul class="usa-nav-submenu usa-megamenu usa-grid-full" id="megamenu-1"> <li class="usa-megamenu-col"> <ul><li><a href="/web/20211122142434/https://www.usa.gov/branches-of-government">Branches of the U.S. Government</a></li><li><a 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id="megamenu-3"> <li class="usa-megamenu-col"> <ul><li><a href="/web/20211122142434/https://www.usa.gov/federal-agencies">A-Z Index of U.S. Government Agencies</a></li><li><a href="/web/20211122142434/https://www.usa.gov/state-tribal-governments">State, Local, and Tribal Governments</a></li><li><a href="/web/20211122142434/https://www.usa.gov/elected-officials">Contact Elected Officials</a></li></ul> </li> <li class="usa-megamenu-col"> <ul><li><a href="/web/20211122142434/https://www.usa.gov/forms">Forms, by Agency</a></li><li><a href="/web/20211122142434/https://www.usa.gov/buy-from-government">Buying from the U.S. Government</a></li><li><a href="/web/20211122142434/https://www.usa.gov/about-the-us">About the U.S.</a></li></ul> </li> <li class="usa-megamenu-col"> <ul><li><a href="/web/20211122142434/https://www.usa.gov/branches-of-government">Branches of the U.S. Government</a></li><li><a href="/web/20211122142434/https://www.usa.gov/budget">Budget of the U.S. Government</a></li> </ul> </li> <li class="topic-link topic-nav-agencies"> <a class="usa-button" href="/web/20211122142434/https://www.usa.gov/agencies">Government Agencies and Elected Officials</a> </li> </ul> </li> <li> <button class="usa-accordion-button usa-nav-link" aria-expanded="false" aria-controls="megamenu-4"> <span>Jobs and Unemployment</span> </button><ul class="usa-nav-submenu usa-megamenu usa-grid-full" id="megamenu-4"> <li class="usa-megamenu-col"> <ul><li><a href="/web/20211122142434/https://www.usa.gov/job-search">Looking for a New Job</a></li><li><a href="/web/20211122142434/https://www.usa.gov/unemployment">Unemployment Help</a></li><li><a href="/web/20211122142434/https://www.usa.gov/labor-laws">Labor Laws and Issues</a></li></ul> </li> <li class="usa-megamenu-col"> <ul><li><a href="/web/20211122142434/https://www.usa.gov/federal-employees">U.S. Government Employees</a></li><li><a href="/web/20211122142434/https://www.usa.gov/retirement">Retirement</a></li><li><a href="/web/20211122142434/https://www.usa.gov/business">Small Business</a></li> </ul> </li> <li class="topic-link topic-nav-job"> <a class="usa-button" href="/web/20211122142434/https://www.usa.gov/jobs-and-unemployment">Jobs and Unemployment</a> </li> </ul> </li> <li> <button class="usa-accordion-button usa-nav-link" aria-expanded="false" aria-controls="megamenu-5"> <span>Money and Taxes</span> </button><ul class="usa-nav-submenu usa-megamenu usa-grid-full" id="megamenu-5"> <li class="usa-megamenu-col"> <ul><li><a href="/web/20211122142434/https://www.usa.gov/taxes">Taxes</a></li><li><a href="/web/20211122142434/https://www.usa.gov/credit-and-debt">Credit and Debt</a></li><li><a href="/web/20211122142434/https://www.usa.gov/spend-save-invest">Spending, Saving and Investing</a></li></ul> </li> <li class="usa-megamenu-col"> <ul><li><a href="/web/20211122142434/https://www.usa.gov/unclaimed-money">Unclaimed Money from the Government</a></li><li><a href="/web/20211122142434/https://www.usa.gov/currency">Currency</a></li><li><a href="/web/20211122142434/https://www.usa.gov/benefits-grants-loans">Benefits, Grants, Loans</a></li></ul> </li> <li class="usa-megamenu-col"> <ul><li><a href="/web/20211122142434/https://www.usa.gov/consumer">Consumer Issues</a></li><li><a href="/web/20211122142434/https://www.usa.gov/housing">Housing</a></li><li><a href="/web/20211122142434/https://www.usa.gov/retirement">Retirement</a></li> </ul> </li> <li class="topic-link topic-nav-tax"> <a class="usa-button" href="/web/20211122142434/https://www.usa.gov/money">Money and Taxes</a> </li> </ul> </li> <li> <button class="usa-accordion-button usa-nav-link" aria-expanded="false" aria-controls="megamenu-6"> <span>Travel and Immigration</span> </button><ul class="usa-nav-submenu usa-megamenu usa-grid-full" id="megamenu-6"> <li class="usa-megamenu-col"> <ul><li><a href="/web/20211122142434/https://www.usa.gov/travel-abroad">Passports and International Travel</a></li><li><a href="/web/20211122142434/https://www.usa.gov/immigration-and-citizenship">Immigration and Citizenship</a></li><li><a href="/web/20211122142434/https://www.usa.gov/visas-and-visitors">Visas and Visiting the U.S.</a></li></ul> </li> <li class="usa-megamenu-col"> <ul><li><a href="/web/20211122142434/https://www.usa.gov/recreation-and-travel">Recreation and Travel within the U.S.</a></li> </ul> </li> <li class="topic-link topic-nav-globe"> <a class="usa-button" href="/web/20211122142434/https://www.usa.gov/travel-and-immigration">Travel and Immigration</a> </li> </ul> </li> </ul> </div> </nav> </header><div class="usa-overlay"></div> <span> <main id="content"><div class="container clearfix"><nav aria-label="Recreation and Travel within the U.S. - leftnav" class="col-md-3 leftnav"> <div aria-label="File a Travel Complaint"> <div class="shade"> <header> <h2> <a href="/web/20211122142434/https://www.usa.gov/recreation-and-travel" class="url"> <span>Recreation and Travel within the U.S.</span> </a> </h2> </header> <ul> <li> <a href="/web/20211122142434/https://www.usa.gov/cars" class="url"> <span>Car Complaints and Motor Vehicle Services</span> </a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/recreation" class="url"> <span>Recreational Areas and Activities</span> </a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/state-travel-and-tourism" class="url"> <span>Travel and Tourism Information, by State</span> </a> </li> <li> <a href="/web/20211122142434/https://www.usa.gov/plane-travel" class="url"> <span>Travel by Plane</span> </a> </li> <li class="slctd"> <a> <span>Travel Complaints</span> </a> </li></ul> </div> </div> </nav>  <div class="col-md-9 col-sm-12 rightnav"> <header> <h1 id="page-title">File a Travel Complaint</h1> <p>Find out how to file a complaint about an airline, travel agency, hotel, or U.S. Embassy or Consulate.</p> </header> <div class="wotp"> <header> <h2>On This Page</h2> </header> <div class="clearfix"> <ul> <li> <a href="#item-36532" onclick="document.getElementById('item-36532').focus();">Complaints About Travel </a> </li> <li> <a href="#item-34807" onclick="document.getElementById('item-34807').focus();">Complain about a United States Embassy or Consulate </a> </li> </ul> </div> </div> <article role="complementary" aria-labelledby="item-36532"> <header> <h2 id="item-36532">Complaints About Travel</h2> </header><p>You can direct most complaints related to travel to:</p><ul><li><p>Your <a href="https://web.archive.org/web/20211122142434/https://www.usa.gov/state-consumer">state consumer protection office</a></p></li><li><p>The <a href="https://web.archive.org/web/20211122142434/https://reportfraud.ftc.gov/#/?pid=B">Federal Trade Commission (FTC)</a></p></li><li><p>Your local <a href="https://web.archive.org/web/20211122142434/https://www.bbb.org/bbb-directory">Better Business Bureau</a></p></li></ul><p>Consult a licensed attorney, or file a case in a local small claims court if the complaint is severe.</p><h3>Complaints About an Airline</h3><p>The kind of complaint you have determines the agency you should contact.</p><ul><li><p><strong>Service or Discrimination</strong> - First, attempt to resolve your complaint with the airline. If the airline doesn't fix the problem, <a href="https://web.archive.org/web/20211122142434/https://www.transportation.gov/airconsumer/file-consumer-complaint">file a complaint with the U.S. Department of Transportation (DOT)</a>. </p></li><li><p><strong>Airline Safety</strong> - Contact the <a href="https://web.archive.org/web/20211122142434/https://hotline.faa.gov/">Federal Aviation Administration (FAA)</a>.</p></li><li><p><strong>Airline Security</strong> - Contact the <a href="https://web.archive.org/web/20211122142434/https://www.tsa.gov/travel/passenger-support/claims">Transportation Security Administration (TSA)</a>.</p></li></ul><p><a href="https://web.archive.org/web/20211122142434/https://www.transportation.gov/airconsumer">Learn about your consumer rights and responsibilities as an air traveler and how to avoid problems</a>. </p><h3>Complaints About Vacation Rental Scams</h3><p>Whether it's a room rental or a private home or property, it's easier than ever to find a vacation rental online. It's also easier than ever to get scammed. Learn how to report and avoid vacation property rental scams.</p><h4>Report a Scam</h4><p>Report a rental scam to the <a href="https://web.archive.org/web/20211122142434/https://www.usa.gov/state-consumer">state consumer protection or attorney general's office</a>. The <a href="https://web.archive.org/web/20211122142434/https://reportfraud.ftc.gov/#/?pid=B">Federal Trade Commission</a> also takes complaints about vacation rentals. Or, you can report the scam to local law enforcement where the property is located.</p><p>If you found the scam rental ad online or were scammed using the internet, also report it to the website where the listing was posted. In addition, report it using the<a href="https://web.archive.org/web/20211122142434/https://www.ic3.gov/"> FBI Internet Crime Complaint Center</a>.</p><h4>Protect Yourself</h4><p><a href="https://web.archive.org/web/20211122142434/https://www.consumer.ftc.gov/blog/2018/07/getting-vacation-rental-watch-out-scams">Learn how to avoid a vacation rental scam</a> and how to <a href="https://web.archive.org/web/20211122142434/https://www.consumer.ftc.gov/articles/0079-rental-listing-scams">spot common rental scams</a>.</p><p>Do:</p><ul><li><p>Look at pictures of the rental property and maps of the area before you rent the property.</p></li><li><p>Make sure the property is located near the tourist sites and attractions that you want to visit.</p></li><li><p>Make sure that the person renting you the home or property is the actual owner. If not, make sure they have been authorized to rent the property by the owner.</p></li><li><p>Find out if there have been any complaints about the property owner or listing agent. To do so, contact the <a href="https://web.archive.org/web/20211122142434/https://www.usa.gov/state-consumer">state consumer protection office</a>.</p></li><li><p>Contact the real estate licensing agency where the vacation home is located to learn your rental rights.</p></li><li><p>Make sure payment and refund policies are written into your contract. Pay with a credit card so you can dispute the charge for the rental if there is a problem.</p></li><li><p>If you book lodging through an online rental platform, be wary if the host asks you to<a href="https://web.archive.org/web/20211122142434/http://blog.mass.gov/consumer/massconsumer/watch-out-for-the-fake-airbnb/"> pay or communicate outside the rental platform</a>.</p></li></ul><p>Don’t:</p><ul><li><p>Don’t pay with cash, a cashier’s check, or a money transfer until you are sure that the rental is legitimate. Money sent by wire or transfer cannot be refunded.</p></li><li><p>Don’t forget to carefully examine pictures of your potential rental. Look for signs of tampering or alterations to make the rental look more appealing. </p></li><li><p>Don’t answer odd questions about yourself or your family. Your answers could make it easier for scammers to get your personal information.</p></li><li><p>Don’t hesitate to ask for reviews, references, or certifications from the landlord or management company.</p></li><li><p>Don’t skip reading the rental contract before you make a deposit.</p></li></ul><h3>Complaints About a Hotel or Motel</h3><p>To complain about service or accommodations at a hotel or motel, attempt to resolve the matter through the company first:</p><ul><li><p>Direct your complaint to the manager or to the customer service line.</p></li><li><p>If you feel like your issue was not resolved, contact the regional manager or another senior executive.</p></li></ul><h3>Complaints About Travel Agents or Travel Agencies</h3><p>File your complaint about a travel agent or agency with the accredited membership organization the agent or agency belongs to:</p><ul><li><p><a href="https://web.archive.org/web/20211122142434/https://www2.arccorp.com/about-us/contact-us/">Airlines Reporting Corporation (ARC)</a></p></li><li><p><a href="https://web.archive.org/web/20211122142434/https://www.asta.org/">American Society of Travel Advisors (ASTA)</a></p></li><li><p><a href="https://web.archive.org/web/20211122142434/https://ntaonline.com/">National Tour Association (NTA)</a></p></li></ul><h3>Complaints About Cruises</h3><p>Learn about your legal rights and how to file a complaint.</p><ul><li><p>Learn about <a href="https://web.archive.org/web/20211122142434/https://www.fmc.gov/resources-services/cruise-passenger-assistance/">cruise lines’ legal obligations to passengers and how to handle cruise service disputes</a>.</p></li><li><p>Be aware of the <a href="https://web.archive.org/web/20211122142434/https://cruising.org/en/about-the-industry/policy-priorities/cruise-industry-policies/Other">Passenger Bill of Rights</a> that cruise industry members have voluntarily adopted.</p></li><li><p>View <a href="https://web.archive.org/web/20211122142434/https://www.transportation.gov/mission/safety/passenger-cruise-ship-information">passenger cruise ship information</a> that includes vessel safety and crime reports.</p></li></ul> </article> <article role="complementary" aria-labelledby="item-34807"> <header> <h2 id="item-34807">Complain about a United States Embassy or Consulate</h2> </header><p>To complain about waste, fraud, abuse, or misconduct at a <a href="https://web.archive.org/web/20211122142434/https://www.usembassy.gov/">U.S. Embassy or consulate</a>, first try to resolve the issue with that Embassy or consulate.</p><p>If you are unable to do so for any reason, learn <a href="https://web.archive.org/web/20211122142434/https://www.stateoig.gov/hotline/">how to file a complaint</a> with the <a href="https://web.archive.org/web/20211122142434/https://www.stateoig.gov/">Office of Inspector General (OIG)</a> in the U.S. Department of State (DOS).</p> </article> <div id="sm-share"><span id="share-page">Share This Page:</span> <div> <a id="fcb" href="https://web.archive.org/web/20211122142434/https://www.facebook.com/sharer/sharer.php?u=https://www.usa.gov/travel-complaint&v=3" aria-labelledby="fcb share-page"> <img src="/web/20211122142434im_/https://www.usa.gov/images/Icon_Connect_Facebook.png" alt="Facebook"/> </a> <a id="twr" href="https://web.archive.org/web/20211122142434/https://twitter.com/intent/tweet?source=webclient&text=File a Travel Complainthttps://www.usa.gov/travel-complaint" aria-labelledby="twr share-page"> <img src="/web/20211122142434im_/https://www.usa.gov/images/Icon_Connect_Twitter.png" alt="Twitter"/> </a> <a id="em" href="https://web.archive.org/web/20211122142434/mailto:/?subject=File a Travel Complaint&body=https://www.usa.gov/travel-complaint" aria-labelledby="em share-page"> <img src="/web/20211122142434im_/https://www.usa.gov/images/Icon_Connect_Email.png" alt="Email"/> </a> </div> </div>  <div id="cntctbx"> <h2 id="">Do you have a question?</h2> <p> Ask a real person any government-related question for free. 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