CINXE.COM
Our Approach to AI - Bloomberg Law
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Our business is built on technology that makes our vast collection of legal information searchable, discoverable, and actionable.</p> <p>With more than a decade of experience in applying AI to legal information and workflows, <a href="https://pro.bloomberglaw.com/products/innovative-legal-technology/">we continue to develop new ways for our customers to make data-driven decisions while saving time and resources</a>.</p> </div> </div> </div> </section> </div> <div class="bbg-row-container"> <section class='bbg-row text--black row-padding--top-compact bbg-row--full-bg-bleed' data-anchor='row-674224751bea9' id='overview' > <div class=" bbg-row--content " > <div style="" class='bbg-column'> <div class="bbg-interstitial" aria-label="interstitial" tabindex="0"><style> .bbg-interstitial #card_1.bbg-card_hasCta{ background:#00d2b3; padding: 104px; } .bbg-interstitial #card_1.bbg-card_hasCta .bbg-card__content, .bbg-interstitial #card_1.bbg-card_hasCta .bbg-card__content p{ color:black; } @media (max-width: 768px) { .bbg-interstitial #card_1.bbg-card_hasCta{ padding: 80px; padding-left: 32px; padding-right: 32px; } } @media (max-width: 480px) { .bbg-interstitial #card_1.bbg-card_hasCta{ padding: 80px; padding-left: 18px; padding-right: 18px; } } </style> <div class="wpb_content_element bbg-card bbg-card-dark bbg-card_hasCta has_interstitial" id="card_1" data-card_type="no_image"> <div class="bbg-card__innerwrapper"> <div class="bbg-card__content"> <h3 class="bbg-card__title">Virtual Event: The Truth About AI for Law</h3> <div class="bbg-card__wysiwyg bb-wysiwyg" ><p>View our discussion on how AI can transform your legal practice – without sacrificing your peace of mind.</p> </div> </div> <div id="cta_2778332954867372795" class="wpb_content_element bbg-cta icon icon-arrow" > <div class="bbg-cta-link link-holder" data-links-type="cta-links"> <p class="bbg-cta-p right"> <a class="bbg-cta-link link interstitial_cta " href="https://bbgevent.app/bloomberg-law-truth-about-ai/?trackingcode-cta=BLAW24113582&utm_medium=organic&utm_source=approach&utm_campaign=BLAW_truth_about_AI" target="_blank" rel="" role="button" aria-label="Learn more" data-section-name="" > </a> </p> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="bbg-row-container"> <section class='bbg-row bg--gray text--black row-jump-link-section bbg-row--full-bg-bleed' data-jump-link-label='Overview' data-anchor='row-674224751c78b' id='overview' > <div class=" bbg-row--content " > <div style="" class='bbg-column bbg-column--width-8'> <div class='bb-wysiwyg '> <h2>AI overview for Bloomberg Law</h2> <p>As a leading content and technology service provider to the legal industry, Bloomberg Law continues to create smarter, more focused AI-enhanced applications for our customers. This includes increasing the relevancy of search results, surfacing deep insights from analysis of millions of documents, serving up-to-the-minute news, generating answers, and providing document drafting support.</p> <p>As there continues to be an exponential increase in legal information, sophisticated AI techniques help us deliver the most important insights you need.</p> <p>Our success in building AI-enhanced solutions is due to our dedication in four key areas:</p> <ul> <li>Expertise and accuracy</li> <li>Customer-centric approach</li> <li>Transparency you can trust</li> <li>Differentiated content</li> </ul> </div> </div> </div> </section> </div> <div class="bbg-row-container"> <section class='bbg-row text--black row-padding--bottom-none row-jump-link-section bbg-row--full-bg-bleed' data-jump-link-label='Expertise & Accuracy' data-anchor='row-674224751ce9d' id='expertise' > <div class=" bbg-row--content " > <div style="" class='bbg-column bbg-column--width-8'> <div class='bb-wysiwyg '> <h3>Expertise and accuracy</h3> <p>As an affiliate of Bloomberg L.P., we have access to deep professional experience in the field of AI. Bloomberg Industry Group utilizes hundreds of AI researchers and engineers who are constantly exploring state-of-the-art AI tools and technologies to determine how to apply them in the legal domain.</p> <p>In addition to building and deploying AI models in the company’s solutions, these researchers and engineers also publish multiple research papers each year, putting us at the forefront of AI research and the deployment of AI solutions. As a result of this work, and with the emergence and proliferation of generative AI, we are uniquely positioned to understand both its power and its limitations, so we can build safeguards that foster accuracy in our AI models.</p> <p>In fact, many of our engineers have worked on Bloomberg Law for more than a decade, developing deep domain expertise. Their understanding of the legal domain enables them to understand our customers’ problems and apply the appropriate technology to solving them.</p> <p>For our customers, two realities are often in conflict: accuracy is essential, but much of their decision-making is based on interpretations of nuanced statutes, regulations, case law, and more.</p> <p>Our approach to ensuring accuracy in our generative AI tools is equally thorough. We know generative AI can be inconsistent – hallucinations, inaccuracies, and lack of context are all things we work to avoid and correct in our generative AI offerings.</p> <p>We utilize the industry-standard retrieval-augmented generation (RAG) framework, as well as our proprietary guardrail service that leverages our foundational technology, deep legal domain expertise, and content to ensure AI-generated content is grounded in our original content written by legal experts or primary source materials, not the internet at large.</p> <p>We also have an extensive benchmarking process and user acceptance standards. With the help of former attorneys, we evaluate the accuracy of our generative AI at all phases – from development and early internal testing to the beta environment and customer testing, and onward throughout the life of the product. With these guardrails in place, we’re able to continuously tune and fix the model to prevent it from drifting over time or answers becoming less accurate.</p> </div> </div> </div> </section> </div> <div class="bbg-row-container"> <section class='bbg-row text--black row-padding--bottom-none row-jump-link-section bbg-row--full-bg-bleed' data-jump-link-label='Customer Involvement' data-anchor='row-674224751d641' id='customer' > <div class=" bbg-row--content " > <div style="" class='bbg-column bbg-column--width-8'> <div class='bb-wysiwyg '> <h3>Customer-centric approach</h3> <p>It’s in our DNA to be obsessed with providing our customers with cutting-edge technology built on a foundation of trusted news and analysis that makes them more efficient, more effective, and more knowledgeable about the issues that matter most.</p> <p>When we build AI-powered tools, our primary focus is whether they will actually solve our customers’ challenges. We understand that adopting new technologies and workflows can be disruptive, costly, and time consuming. Our mission is to reduce friction and create a natural, incremental transition to using AI.</p> <p>Rather than developing technology that will upend a customer’s entire workflow or create the end work product, we have taken a building-block approach that focuses on addressing one specific task at a time and seamlessly integrating into existing processes. Collectively, these efficiencies add up to a user-empowered workstream with a low barrier to entry.</p> <p>We want our AI to make your job easier – not do it for you.</p> <p>One example of this is <a href="https://pro.bloomberglaw.com/insights/company-news/bloomberg-law-offers-ai-technology-preview-with-new-innovation-studio/">Bloomberg Law’s Innovation Studio</a>, where we develop new AI tools through partnerships with our customers. This allows real users to provide feedback and have direct input on what challenges we address, which solutions we build and how they function, and the degree to which they interact with AI in our product.</p> <p>When interacting with our generative AI experiments, customers can provide immediate feedback to help us evolve our models, ensure accuracy, and fit within their desired workflow.</p> <p>As always, Bloomberg Law will continue to collaborate with our customers and empower them to drive the direction of our product development to best serve their needs.</p> </div> </div> </div> </section> </div> <div class="bbg-row-container"> <section class='bbg-row text--black row-padding--bottom-none row-jump-link-section bbg-row--full-bg-bleed' data-jump-link-label='Transparency' data-anchor='row-674224751dde6' id='transparency' > <div class=" bbg-row--content " > <div style="" class='bbg-column bbg-column--width-8'> <div class='bb-wysiwyg '> <h3>Transparency you can trust</h3> <p>At Bloomberg Law, we believe that transparency is the key ingredient to building trust in our AI.</p> <p>We are committed to providing our customers with clear documentation of:</p> <ul> <li>Where and when our products employ generative AI</li> <li>The sources used by our AI</li> <li>The benchmarking and validation process for our AI</li> </ul> <p>Throughout our history of employing AI in our products, we have never left a user guessing about where information is coming from. For example, our tools that have traditionally used machine learning to suggest related content will indicate why that content is being suggested. Likewise, when generative AI provides an answer or suggests text, it includes links to source material and/or an explanation of why it returned that result.</p> <p>While we understand the power of generative AI, we also recognize its limitations. AI-generated responses are never 100% trustworthy and pose the risk of hallucinations. We do our best to mitigate these risks by beta testing all generative AI tools before releasing them. In addition, our AI doesn’t generate answers on its own – it also looks through our large collection of carefully vetted information to enhance the accuracy and reliability of the responses it provides. In fact, Bloomberg Law’s Answers and AI Assistant features will abstain from answering when there is no available content covering the topic in question or when the search query is outside the legal scope.</p> <p>Our brains and expertise are still needed as part of the equation, so we advise all our customers to validate the responses with primary sources and to use their best judgment.</p> </div> </div> </div> </section> </div> <div class="bbg-row-container"> <section class='bbg-row text--black row-jump-link-section bbg-row--full-bg-bleed' data-jump-link-label='Content' data-anchor='row-674224751e58a' id='differentiated-content' > <div class=" bbg-row--content " > <div style="" class='bbg-column bbg-column--width-8'> <div class='bb-wysiwyg '> <h3>Differentiated content</h3> <p>Bloomberg Law’s cutting-edge AI technology is built on a foundation of:</p> <ul> <li>Comprehensive primary and secondary sources</li> <li>Award-winning unbiased news</li> <li>Expert attorney-written analysis</li> <li>Unparalleled business intelligence</li> </ul> <p>This trove of authoritative content is constantly expanding, including our database of 15.5+ million court opinions that increases by 50,000 per month and our collection of 8,200+ practitioner-written guidance documents that grows to cover new issues as they arise.</p> <p>Our large language models are training on this specialized content, and every answer, summary, or legal document generated is sourced from expert-vetted materials. AI is also applied to this massive collection of information to improve discoverability and allow users to find precisely what they’re looking for in less time.</p> </div> </div> </div> </section> </div> <div class="bbg-row-container"> <section class='bbg-row bg--gray text--black row-jump-link-section bbg-row--full-bg-bleed' data-jump-link-label='AI in Our Products' data-anchor='row-674224751eca4' id='ai-in-our-products' > <div class=" bbg-row--content " > <div style="" class='bbg-column bbg-column--width-8'> <div class='bb-wysiwyg '> <h2>AI in our products</h2> <p>The use of AI makes our content more discoverable, delivers answers and insights to our customers, and unlocks connections across millions of documents to lead users to useful information they might not have considered or found otherwise.</p> <p>Bloomberg Law provides access to information and analytics on various content sets, including:</p> <ul> <li>Nearly 200 million dockets with more than 21 million associated pleadings</li> <li>8,200+ proprietary Practical Guidance documents</li> <li>15.5+ million court opinions</li> <li>5+ million codified statutes and regulations</li> <li>75 million EDGAR filings</li> </ul> <p>To make this mountain of information useful, Bloomberg Law is enhanced by several <a href="https://pro.bloomberglaw.com/products/ai-and-bloomberg-law/">AI applications</a> that help customers maximize efficiency and uncover important, actionable insights.</p> <p>We leverage AI – including machine learning (ML), natural language processing (NLP), information retrieval (IR), recommendation systems, and large language models (LLM) – to help process and organize the ever-increasing volume of information needed to work more quickly and efficiently.</p> <p>Bloomberg Law uses AI in three broad areas:</p> <ul> <li>Extraction</li> <li>Search</li> <li>Summarization</li> </ul> </div> <div class='bb-wysiwyg '> <h3 id="extraction">Extraction</h3> <p>Machine learning and natural language processing algorithms are used to read various documents – including dockets, company filings, contracts, and laws – and extract semantic meaning from them. Extracting and normalizing such information with accuracy and low latency requires training, fine-tuning, and then optimizing for speed.</p> <p>AI is essential to the collection of information that powers our best-in-class <strong><a href="https://pro.bloomberglaw.com/products/court-dockets-search/">Docket Search</a>, </strong>comprehensive <strong>Litigation Analytics</strong>, and award-winning <strong>Points of Law</strong> tool.</p> <p>For example, by applying machine learning to our database of dockets and court opinions, we extract insights and connections that improve the speed and comprehensiveness of case law research.</p> <p>Similarly, Bloomberg Law’s court opinion citator, <strong>BCITE</strong>, uses machine learning and natural language processing to allow users to quickly determine whether the holding of a court opinion is still valid law.</p> <p>Additionally, we use machine learning to automatically parse and save contract clauses into a searchable library and extract key contract terms and obligations to improve oversight and discoverability through <strong><a href="https://pro.bloomberglaw.com/products/contract-solutions/">Bloomberg Law Contract Solutions</a>.</strong></p> </div> <div class='bb-wysiwyg '> <h3>Search</h3> <p>With the help of AI, you can find the information you need within the wide variety of news, analysis, and additional primary and secondary sources that Bloomberg Law provides. AI enables us to deliver a comprehensive search experience for the entire platform, allowing you to easily discover what is particularly relevant to you.</p> <p>Users can simply type phrases or ask questions in natural language to search across all resources. Our AI also supports the use of traditional Boolean search structure, which we know many of our users prefer. Search results will provide the information you want or point you to resources where you can do deeper research to find the answer.</p> <p>Within our market-leading <a href="https://pro.bloomberglaw.com/products/court-dockets-search"><strong>docket search</strong></a> feature, we use machine learning to make it easy to narrow searches to exactly the types of pleadings, motions, and briefs you need. The algorithm helps surface the filings users are looking for, not those that merely mention the keyword.</p> </div> <div class='bb-wysiwyg '> <h3 id="summarization">Summarization</h3> <p>To help speed up your consumption of news and research, Bloomberg Law’s generative AI condenses the most important information into short, easy-to-absorb answers. This approach enables you to quickly understand key themes and points within a large volume of documents.</p> <p>For example, <a href="https://pro.bloomberglaw.com/insights/company-news/bloomberg-law-answers-streamlines-legal-research-with-generative-ai/"><strong>Bloomberg Law Answers</strong></a> generates a response or summary to your question or keyword utilizing primary and secondary source documents. The feature also provides citations and links to supporting authorities and source documents that were used when generating the answer.</p> <p>Likewise, our <strong>AI Assistant</strong> is a chat-based efficiency and discovery tool, allowing users to complete their research faster and discover resources and tools on the Bloomberg Law platform to facilitate their legal work.</p> <p>Generative AI technologies are also used in our <a href="https://pro.bloomberglaw.com/insights/company-news/bloomberg-law-unveils-complaint-summaries-accelerating-federal-and-state-case-assessment-with-ai-powered-innovation/"><strong>Complaint Summaries</strong></a> tool, which generates a brief explanation of the facts and allegations of a complaint directly in docket alert emails, and <a href="https://pro.bloomberglaw.com/insights/company-news/bloomberg-law-introduces-clause-adviser-ai-powered-contract-enhancement/"><strong>Clause Adviser</strong></a>, which helps legal professionals save time and 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