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Salesforce Announces AI-Driven Field Service Innovations - Salesforce
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class="post__header"> <div class="container"> <div class="hero-v2 hero-v2--article hero-v2--no-author"> <div class="hero__taxonomies"> <a href="https://www.salesforce.com/news/topics/digital-transformation/" class="sf-tag topic topic--digital-transformation sf-tag--digital-transformation" aria-label="Filed under Digital Transformation"> Digital Transformation</a> </div> <h1 class="h2">Salesforce Announces AI-Driven Field Service Innovations for Peak Efficiency and Enhanced Customer Experiences</h1> <div class="hero-v2__ornaments-container "> <figure class="hero-v2__image"><span class="img-object-fit"><img src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Salesforce-Unveils-New-Field-Service-AI-and-Data-Innovations-for-Unmatched-Operational-Efficiency.png?w=300" sizes="(min-width: 48em) 500px, 100vw" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Salesforce-Unveils-New-Field-Service-AI-and-Data-Innovations-for-Unmatched-Operational-Efficiency.png 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Salesforce-Unveils-New-Field-Service-AI-and-Data-Innovations-for-Unmatched-Operational-Efficiency.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Salesforce-Unveils-New-Field-Service-AI-and-Data-Innovations-for-Unmatched-Operational-Efficiency.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Salesforce-Unveils-New-Field-Service-AI-and-Data-Innovations-for-Unmatched-Operational-Efficiency.png?w=1024&h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Salesforce-Unveils-New-Field-Service-AI-and-Data-Innovations-for-Unmatched-Operational-Efficiency.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Salesforce-Unveils-New-Field-Service-AI-and-Data-Innovations-for-Unmatched-Operational-Efficiency.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Salesforce-Unveils-New-Field-Service-AI-and-Data-Innovations-for-Unmatched-Operational-Efficiency.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Salesforce-Unveils-New-Field-Service-AI-and-Data-Innovations-for-Unmatched-Operational-Efficiency.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Salesforce-Unveils-New-Field-Service-AI-and-Data-Innovations-for-Unmatched-Operational-Efficiency.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Salesforce-Unveils-New-Field-Service-AI-and-Data-Innovations-for-Unmatched-Operational-Efficiency.png?w=343&h=193 343w" alt="" loading="eager" fetchpriority="high" /></span></figure> <div class="hero-v2__background"> <img src="https://www.salesforce.com/news/wp-content/themes/salesforce-blog/dist/images/hero-legacy-back.png" alt="" fetchpriority="high" loading="eager"/> </div> <div class="hero-v2__foreground"> <img src="https://www.salesforce.com/news/wp-content/themes/salesforce-blog/dist/images/hero-legacy-front.png" alt="" fetchpriority="high" loading="eager"/> </div> </div> <article class="card card--list card--authors card--authors-0"> <div class="card__contents card__contents--row"> <div class="card__meta"> <div class="post__info"> <time class="post__date label" datetime="2024-09-09">September 9, 2024</time> <span class="post__reading-time label">5 min read </span> </div> </div> </div> </article> </div> </div> </header> </div> <section class="layout__column--content"> <p>Salesforce today announced new AI-driven <a href="https://www.salesforce.com/service/field-service-management/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">field service capabilities</a> to help dispatchers, technicians, and field service leaders expedite time-consuming processes and increase operational efficiency. Built on the <a href="https://www.salesforce.com/platform/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Salesforce platform</a> and grounded in a company’s own trusted data through <a href="https://www.salesforce.com/data/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Data Cloud</a>, these latest innovations will also help teams deliver more proactive and satisfying customer experiences. </p> <p><strong>Why it’s relevant:</strong> Field service teams spend just <a href="https://www.salesforce.com/form/service-cloud/field-service-guide-2024/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">32% of their time</a> interacting with the people they serve — the remaining 68% is spent on tasks like manually entering case notes. Field Service leaders want to save their teams time by eliminating the operational tasks that bog them down. They see <a href="https://www.salesforce.com/artificial-intelligence/what-is-ai/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">AI</a> as an answer — <a href="https://www.salesforce.com/form/service-cloud/field-service-guide-2024/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">78%</a> of field service workers in organizations with AI say it saves them time on the job.</p> <aside class="contextual-driver has-text-align-left contextual-driver--einstein"> <header class="tidbit-header"> <h2 class="tidbit-head"> Customer-centric Field Service on the #1 CRM. </h2> </header> <div class="tidbit-body"> <p></p> </div> <p class="tidbit-link label"> <a class="label has-right-arrow has-right-arrow--small" href="https://www.salesforce.com/service/field-service-management/?d=cta-body-promo-8" target="_blank"> <span>GET FIELD SERVICE</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 10"> <path d="M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z" /> </svg> </a> </p> <img class="tidbit img-einstein" srcset=" https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@0.5x.png 84w, https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@1x.png 168w, https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@2x.png 336w " src="https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@1x.png" alt="Illustration of einstein" sizes="(min-width:1024px) 175px, 130px" > </aside> <p><strong>Go deeper:</strong> Salesforce today unveiled the following AI-driven innovations for Field Service:</p> <ul class="wp-block-list"> <li><strong>Agentforce for Dispatchers</strong> empowers dispatchers to quickly address urgent appointments — like ones that involve delays, cancellations, or absences — using a conversational interface. The AI assistant presents a Gantt chart so the dispatcher can easily identify risks and adjust appointments on a single screen, streamlining decision-making and increasing productivity. </li> <li><strong>Field Service Operations Home </strong>equips dispatchers and supervisors with an AI-powered home page experience that uses real-time data to surface key insights. This home page unifies data with Data Cloud and uses Einstein to identify patterns and critical trends, allowing users to quickly see what’s important and take immediate action.</li> <li><strong>Multi-Modal Field Tech Support </strong>helps technicians complete tasks faster using AI text and image recognition. Technicians can photograph their issue with the Field Service Mobile application, and Einstein will interpret the image and provide effective troubleshooting steps that are generated using the on-device large language model (LLM). This LLM allows Einstein to generate accurate responses even when the device is offline.</li> <li><strong>Data Capture </strong>enables technicians to quickly collect field data with dynamic forms in the Field Service Mobile App — online or offline. Users enter data using drop-down menus, images, and files, with forms adjusting dynamically to ensure only relevant details are entered. This saves valuable time on every entry. </li> <li><strong>Asset Service Prediction </strong>lets field service organizations proactively address issues for assets before problems occur. Using an AI model that analyzes historical service data from Data Cloud, Asset Service Prediction can identify the time of — and reason for — a likely asset failure, enabling technicians to avoid downtime and costly truck-rolls. </li> <li><strong>Salesforce’s Mobile SDK</strong> now supports building apps for VisionOS on Apple Vision Pro. This new capability enables developers to quickly bring all their Salesforce data to spatial computing in compelling ways. Salesforce continues to partner with Apple and Deloitte Digital to deliver Field Service innovation.</li> </ul> <div class="wp-block-jetpack-slideshow" data-effect="slide"><div class="wp-block-jetpack-slideshow_container swiper-container"><ul class="wp-block-jetpack-slideshow_swiper-wrapper swiper-wrapper"><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img fetchpriority="high" decoding="async" width="1925" height="1098" alt="Agentforce for Dispatchers empowers dispatchers to easily identify risks and adjust appointments using a conversational interface." class="wp-block-jetpack-slideshow_image wp-image-80992" data-id="80992" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Agentforce-for-Dispatchers.png?w=1024" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Agentforce-for-Dispatchers.png 1925w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Agentforce-for-Dispatchers.png?w=300&h=171 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Agentforce-for-Dispatchers.png?w=768&h=438 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Agentforce-for-Dispatchers.png?w=1024&h=584 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Agentforce-for-Dispatchers.png?w=1536&h=876 1536w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Agentforce-for-Dispatchers.png?w=264&h=151 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Agentforce-for-Dispatchers.png?w=500&h=285 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Agentforce-for-Dispatchers.png?w=678&h=387 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Agentforce-for-Dispatchers.png?w=150&h=86 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Agentforce-for-Dispatchers.png?w=338&h=193 338w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Agentforce-for-Dispatchers.png?w=1218&h=695 1218w" sizes="(max-width: 1925px) 100vw, 1925px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">Agentforce for Dispatchers empowers dispatchers to easily identify risks and adjust appointments using a conversational interface.</figcaption></figure></li><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img decoding="async" width="2013" height="2048" alt="Field Service Operations Home is an AI-powered home page experience that uses real-time data to surface key insights." class="wp-block-jetpack-slideshow_image wp-image-80995" data-id="80995" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Field-Service-Operations-Home.png?w=1007" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Field-Service-Operations-Home.png 2013w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Field-Service-Operations-Home.png?w=295&h=300 295w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Field-Service-Operations-Home.png?w=768&h=781 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Field-Service-Operations-Home.png?w=1007&h=1024 1007w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Field-Service-Operations-Home.png?w=1510&h=1536 1510w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Field-Service-Operations-Home.png?w=259&h=264 259w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Field-Service-Operations-Home.png?w=359&h=365 359w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Field-Service-Operations-Home.png?w=678&h=690 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Field-Service-Operations-Home.png?w=147&h=150 147w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Field-Service-Operations-Home.png?w=190&h=193 190w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Field-Service-Operations-Home.png?w=1218&h=1239 1218w" sizes="(max-width: 2013px) 100vw, 2013px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">Field Service Operations Home is an AI-powered home page experience that uses real-time data to surface key insights.</figcaption></figure></li><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img decoding="async" width="945" height="2048" alt="Multi-Modal Field Tech Support helps technicians complete tasks faster using AI text and image recognition." class="wp-block-jetpack-slideshow_image wp-image-80996" data-id="80996" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Multi-Modal-Field-Tech-Support.png?w=473" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Multi-Modal-Field-Tech-Support.png 945w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Multi-Modal-Field-Tech-Support.png?w=138&h=300 138w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Multi-Modal-Field-Tech-Support.png?w=768&h=1664 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Multi-Modal-Field-Tech-Support.png?w=473&h=1024 473w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Multi-Modal-Field-Tech-Support.png?w=709&h=1536 709w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Multi-Modal-Field-Tech-Support.png?w=122&h=264 122w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Multi-Modal-Field-Tech-Support.png?w=168&h=365 168w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Multi-Modal-Field-Tech-Support.png?w=678&h=1469 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Multi-Modal-Field-Tech-Support.png?w=69&h=150 69w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Multi-Modal-Field-Tech-Support.png?w=89&h=193 89w" sizes="(max-width: 945px) 100vw, 945px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">Multi-Modal Field Tech Support helps technicians complete tasks faster using AI text and image recognition.</figcaption></figure></li><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img loading="lazy" decoding="async" width="1080" height="757" alt="Data Capture enables technicians to quickly collect field data with dynamic forms in the Field Service Mobile App — online or offline." class="wp-block-jetpack-slideshow_image wp-image-80994" data-id="80994" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Data-Capture.gif?w=1024"/><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">Data Capture enables technicians to quickly collect field data with dynamic forms in the Field Service Mobile App — online or offline.</figcaption></figure></li><li class="wp-block-jetpack-slideshow_slide swiper-slide"><figure><img loading="lazy" decoding="async" width="2048" height="1152" alt="Asset Service Prediction lets field service organizations proactively address issues for assets before problems occur." class="wp-block-jetpack-slideshow_image wp-image-80993" data-id="80993" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Asset-Service-Prediction.png?w=1024" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Asset-Service-Prediction.png 2048w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Asset-Service-Prediction.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Asset-Service-Prediction.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Asset-Service-Prediction.png?w=1024&h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Asset-Service-Prediction.png?w=1536&h=864 1536w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Asset-Service-Prediction.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Asset-Service-Prediction.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Asset-Service-Prediction.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Asset-Service-Prediction.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Asset-Service-Prediction.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Asset-Service-Prediction.png?w=343&h=193 343w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Asset-Service-Prediction.png?w=1414&h=796 1414w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Asset-Service-Prediction.png?w=1218&h=685 1218w" sizes="(max-width: 2048px) 100vw, 2048px" /><figcaption class="wp-block-jetpack-slideshow_caption gallery-caption">Asset Service Prediction lets field service organizations proactively address issues for assets before problems occur.</figcaption></figure></li></ul><a class="wp-block-jetpack-slideshow_button-prev swiper-button-prev swiper-button-white" role="button"></a><a class="wp-block-jetpack-slideshow_button-next swiper-button-next swiper-button-white" role="button"></a><a aria-label="Pause Slideshow" class="wp-block-jetpack-slideshow_button-pause" role="button"></a><div class="wp-block-jetpack-slideshow_pagination swiper-pagination swiper-pagination-white"></div></div></div> <p><strong>The Salesforce perspective: </strong>“The future of field service centers on the seamless integration of AI, data, and human expertise. Anticipating customer needs and acting quickly is now critical for every organization. Our new AI-powered capabilities enable dispatchers, technicians, and operations leaders to work with unmatched efficiency and precision, setting new standards in productivity and service delivery.” – Paul Whitelam, GM & SVP, Salesforce Field Service</p> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>With Salesforce Field Service, we’re harnessing these technologies to unlock unprecedented efficiency, keeping our teams ahead of the curve, and delivering exceptional service every time.</p> <cite>Rudi Khoury, Chief Digital Officer at Fisher & Paykel</cite></blockquote> <p><strong>The customer perspective: </strong>“Embracing AI and data-driven insights isn’t just progress — it’s a leap into the future of field service. With Salesforce Field Service, we’re harnessing these technologies to unlock unprecedented efficiency, keeping our teams ahead of the curve, and delivering exceptional service every time.” – Rudi Khoury, Chief Digital Officer at Fisher & Paykel</p> <h4 class="wp-block-heading" id="h-availability-nbsp"><strong>Availability </strong></h4> <ul class="wp-block-list"> <li>Agentforce Assistant for Dispatchers and Field Service Operations Home will be generally available in October 2024. </li> <li>Data Capture is in beta starting October 2024.</li> <li>Multi-Modal Field Tech Support is in pilot starting December 2024.</li> <li>Asset Service Prediction is in beta starting October 2024.</li> </ul> <aside class="more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic"> <div class="more-from-block__content"> <h4 class="more-from-block__title">Related</h4> <div class="more-from-block__cards more-from-block__cards--2" > <article itemscope="" itemtype="https://schema.org/Article" 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latest <a href="https://www.salesforce.com/news/stories/service-cloud-dreamforce-24/" target="_blank" rel="noreferrer noopener">Service Cloud innovations</a></li> <li>Attend <a href="https://www.salesforce.com/dreamforce/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Dreamforce</a> September 17 – 19, 2024 in-person or on <a href="https://www.salesforce.com/plus/experience/dreamforce_2024/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Salesforce+</a> <ul class="wp-block-list"> <li>On September 18, watch the <a href="https://reg.salesforce.com/flow/plus/df24/sessioncatalog/page/catalog/session/1718915943970001QtFn/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Service Keynote</a> at 11 a.m. PT and the <a href="https://reg.salesforce.com/flow/plus/df24/sessioncatalog/page/catalog/session/1718915936226001Qyfo/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Field Service Main Breakout</a> at 2:45 p.m. PT</li> <li>Stop by the Service Lodge at Dreamforce to experience cutting-edge solutions for field service, including an Apple Vision Pro demo enabling remote experts to guide technicians through complex scenarios</li> <li>Join our <a href="https://reg.salesforce.com/flow/plus/df24/sessioncatalog/page/catalog/session/1719944689025001PSNF">Apple in Field Service session</a> at Dreamforce highlighting the new Salesforce iPhone and iPad apps supporting iOS 18 and the new Salesforce SDK for Apple Vision Pro</li> </ul> </li> </ul> <p><em>Any unreleased services or features referenced here are not currently available and may not be delivered on time or at all. 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data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Kitts and Nevis </option> <option value="Saint Lucia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Lucia </option> <option value="Saint Pierre and Miquelon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Pierre and Miquelon </option> <option value="Saint Vincent and the Grenadines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Vincent and the Grenadines </option> <option value="Samoa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Samoa </option> <option value="San Marino" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> San Marino </option> <option value="Sao Tome and Principe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sao Tome and Principe </option> <option value="Saudi Arabia" 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data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Aruba </option> <option value="Australia" data-privacy-url="https://www.salesforce.com/au/company/privacy/"> Australia </option> <option value="Austria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Austria </option> <option value="Azerbaijan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Azerbaijan </option> <option value="Bahamas" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bahamas </option> <option value="Bahrain" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bahrain </option> <option value="Bangladesh" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bangladesh </option> <option value="Barbados" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Barbados </option> <option value="Belarus" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belarus </option> <option value="Belgium" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belgium </option> <option value="Belize" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belize </option> <option value="Benin" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Benin </option> <option value="Bermuda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bermuda </option> <option value="Bhutan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bhutan </option> <option value="Bolivia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bolivia </option> <option value="Bosnia and Herzegovina" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bosnia and Herzegovina </option> <option value="Botswana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Botswana </option> <option value="Brazil" data-privacy-url="https://www.salesforce.com/br/company/privacy/full_privacy/"> Brazil </option> <option value="British Indian Ocean Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> British Indian Ocean Territory </option> <option value="British Virgin Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> British Virgin Islands </option> <option value="Brunei" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Brunei </option> <option value="Bulgaria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bulgaria </option> <option value="Burkina Faso" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Burkina Faso </option> <option value="Burundi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Burundi </option> <option value="Cambodia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cambodia </option> <option value="Cameroon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cameroon </option> <option value="Cape Verde" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cape Verde </option> <option value="Cayman Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cayman Islands </option> <option value="Central African Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Central African Republic </option> <option value="Chad" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Chad </option> <option value="Chile" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Chile </option> <option value="China" data-privacy-url="https://www.salesforce.com/cn/company/privacy/full_privacy/"> China </option> <option value="Christmas Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Christmas Island </option> <option value="Cocos (Keeling) Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cocos (Keeling) Islands </option> <option value="Colombia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Colombia </option> <option value="Comoros" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Comoros </option> <option value="Congo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Congo </option> <option value="Cook Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cook Islands </option> <option value="Costa Rica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Costa Rica </option> <option value="Croatia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Croatia </option> <option value="Cuba" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cuba </option> <option value="Curaçao" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Curaçao </option> <option value="Cyprus" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cyprus </option> <option value="Czech Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Czech Republic </option> <option value="Côte d’Ivoire" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Côte d’Ivoire </option> <option value="Democratic Republic of the Congo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Democratic Republic of the Congo </option> <option value="Denmark" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Denmark </option> <option value="Djibouti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Djibouti </option> <option value="Dominica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Dominica </option> <option value="Dominican Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Dominican Republic </option> <option value="Ecuador" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ecuador </option> <option value="Egypt" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Egypt </option> <option value="El Salvador" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> El Salvador </option> <option value="Equatorial Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Equatorial Guinea </option> <option value="Eritrea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Eritrea </option> <option value="Estonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Estonia </option> <option value="Ethiopia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ethiopia </option> <option value="Falkland Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Falkland Islands </option> <option value="Faroe Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Faroe Islands </option> <option value="Fiji" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Fiji </option> <option value="Finland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Finland </option> <option value="France" data-privacy-url="https://www.salesforce.com/fr/company/privacy/full_privacy.jsp"> France </option> <option value="French Guiana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Guiana </option> <option value="French Polynesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Polynesia </option> <option value="French Southern Territories" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Southern Territories </option> <option value="Gabon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gabon </option> <option value="Gambia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gambia </option> <option value="Georgia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Georgia </option> <option value="Germany" data-privacy-url="https://www.salesforce.com/de/company/privacy/full_privacy.jsp"> Germany </option> <option value="Ghana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ghana </option> <option value="Gibraltar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gibraltar </option> <option value="Greece" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Greece </option> <option value="Greenland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Greenland </option> <option value="Grenada" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Grenada </option> <option value="Guadeloupe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guadeloupe </option> <option value="Guam" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guam </option> <option value="Guatemala" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guatemala </option> <option value="Guernsey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guernsey </option> <option value="Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea </option> <option value="Guinea-Bissau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea-Bissau </option> <option value="Guyana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guyana </option> <option value="Haiti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Haiti </option> <option value="Honduras" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Honduras </option> <option value="Hong Kong S.A.R. China" data-privacy-url="https://www.salesforce.com/hk/company/privacy/full-privacy/"> Hong Kong S.A.R. China </option> <option value="Hungary" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Hungary </option> <option value="Iceland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iceland </option> <option value="India" data-privacy-url="https://www.salesforce.com/in/company/privacy/"> India </option> <option value="Indonesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Indonesia </option> <option value="Iran" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iran </option> <option value="Iraq" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iraq </option> <option value="Ireland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ireland </option> <option value="Isle of Man" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Isle of Man </option> <option value="Israel" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Israel </option> <option value="Italy" data-privacy-url="https://www.salesforce.com/it/company/privacy/full_privacy.jsp"> Italy </option> <option value="Jamaica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jamaica </option> <option value="Japan" data-privacy-url="https://www.salesforce.com/jp/company/privacy/full_privacy.jsp"> Japan </option> <option value="Jersey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jersey </option> <option value="Jordan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jordan </option> <option value="Kazakhstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kazakhstan </option> <option value="Kenya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kenya </option> <option value="Kiribati" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kiribati </option> <option value="Kuwait" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kuwait </option> <option value="Kyrgyzstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kyrgyzstan </option> <option value="Laos" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Laos </option> <option value="Latvia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Latvia </option> <option value="Lebanon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lebanon </option> <option value="Lesotho" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lesotho </option> <option value="Liberia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liberia </option> <option value="Libya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Libya </option> <option value="Liechtenstein" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liechtenstein </option> <option value="Lithuania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lithuania </option> <option value="Luxembourg" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Luxembourg </option> <option value="Macao S.A.R. China" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macao S.A.R. China </option> <option value="Macedonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macedonia </option> <option value="Madagascar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Madagascar </option> <option value="Malawi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malawi </option> <option value="Malaysia" data-privacy-url="https://www.salesforce.com/my/company/privacy/full_privacy/"> Malaysia </option> <option value="Maldives" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Maldives </option> <option value="Mali" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mali </option> <option value="Malta" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malta </option> <option value="Marshall Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Marshall Islands </option> <option value="Martinique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Martinique </option> <option value="Mauritania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritania </option> <option value="Mauritius" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritius </option> <option value="Mayotte" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mayotte </option> <option value="Mexico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mexico </option> <option value="Micronesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Micronesia </option> <option value="Moldova" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Moldova </option> <option value="Monaco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Monaco </option> <option value="Mongolia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mongolia </option> <option value="Montenegro" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montenegro </option> <option value="Montserrat" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montserrat </option> <option value="Morocco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Morocco </option> <option value="Mozambique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mozambique </option> <option value="Myanmar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Myanmar </option> <option value="Namibia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Namibia </option> <option value="Nauru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nauru </option> <option value="Nepal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nepal </option> <option value="Netherlands" data-privacy-url="https://www.salesforce.com/nl/company/privacy/full_privacy.jsp"> Netherlands </option> <option value="New Caledonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Caledonia </option> <option value="New Zealand" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Zealand </option> <option value="Nicaragua" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nicaragua </option> <option value="Niger" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niger </option> <option value="Nigeria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nigeria </option> <option value="Niue" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niue </option> <option value="Norfolk Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norfolk Island </option> <option value="North Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> North Korea </option> <option value="Northern Mariana Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Northern Mariana Islands </option> <option value="Norway" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norway </option> <option value="Oman" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Oman </option> <option value="Pakistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pakistan </option> <option value="Palau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palau </option> <option value="Palestinian Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palestinian Territory </option> <option value="Panama" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Panama </option> <option value="Papua New Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Papua New Guinea </option> <option value="Paraguay" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Paraguay </option> <option value="Peru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Peru </option> <option value="Philippines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Philippines </option> <option value="Pitcairn" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pitcairn </option> <option value="Poland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Poland </option> <option value="Portugal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Portugal </option> <option value="Puerto Rico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Puerto Rico </option> <option value="Qatar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Qatar </option> <option value="Romania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Romania </option> <option value="Russia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Russia </option> <option value="Rwanda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Rwanda </option> <option value="Réunion" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Réunion </option> <option value="Saint Barthélemy" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Barthélemy </option> <option value="Saint Helena" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Helena </option> <option value="Saint Kitts and Nevis" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Kitts and Nevis </option> <option value="Saint Lucia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Lucia </option> <option value="Saint Pierre and Miquelon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Pierre and Miquelon </option> <option value="Saint Vincent and the Grenadines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Vincent and the Grenadines </option> <option value="Samoa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Samoa </option> <option value="San Marino" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> San Marino </option> <option value="Sao Tome and Principe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sao Tome and Principe </option> <option value="Saudi Arabia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saudi Arabia </option> <option value="Senegal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Senegal </option> <option value="Serbia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Serbia </option> <option value="Seychelles" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Seychelles </option> <option value="Sierra Leone" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sierra Leone </option> <option value="Singapore" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Singapore </option> <option value="Slovakia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovakia </option> <option value="Slovenia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovenia </option> <option value="Solomon Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Solomon Islands </option> <option value="Somalia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Somalia </option> <option value="South Africa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Africa </option> <option value="South Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> South Korea </option> <option value="South Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Sudan </option> <option value="Spain" data-privacy-url="https://www.salesforce.com/es/company/privacy/full_privacy.jsp"> Spain </option> <option value="Sri Lanka" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sri Lanka </option> <option value="Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sudan </option> <option value="Suriname" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Suriname </option> <option value="Svalbard and Jan Mayen" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Svalbard and Jan Mayen </option> <option value="Swaziland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Swaziland </option> <option value="Sweden" data-privacy-url="https://www.salesforce.com/se/company/privacy/full_privacy.jsp"> Sweden </option> <option value="Switzerland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Switzerland </option> <option value="Syria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Syria </option> <option value="Taiwan" data-privacy-url="https://www.salesforce.com/tw/company/privacy/full-privacy/"> Taiwan </option> <option value="Tajikistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tajikistan </option> <option 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