ACCE | Dynamic Chamber Benchmarking

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.grid-x > .large-12, .grid-x > .large-2, .grid-x > .large-3, .grid-x > .large-4, .grid-x > .large-5, .grid-x > .large-6, .grid-x > .large-7, .grid-x > .large-8, .grid-x > .large-9, .grid-x > .large-shrink { flex:0 0 auto } .grid-x > .large-shrink { width:auto } .grid-x > .large-1 { width:8.33333% } .grid-x > .large-2 { width:16.66667% } .grid-x > .large-3 { width:25% } .grid-x > .large-4 { width:33.33333% } .grid-x > .large-5 { width:41.66667% } .grid-x > .large-6 { width:50% } .grid-x > .large-7 { width:58.33333% } .grid-x > .large-8 { width:66.66667% } .grid-x > .large-9 { width:75% } .grid-x > .large-10 { width:83.33333% } .grid-x > .large-11 { width:91.66667% } .grid-x > .large-12 { width:100% } } </style> <section class="basicContent content wrapper"> <div class="grid-container grid-x contentRow"> <div class="contentBody"> <div class="sectionHeader"><h2>Dynamic Chamber Benchmarking</h2></div> <h3>FY2024 Surveys Now Open!</h3> <p>The FY2024 surveys in Dynamic Chamber Benchmarking are now open. Complete the Operations Survey by Friday, March 14, 2025 to get free access to results once they are released this spring.</p> <p><a href="https://acceprod.my.site.com/LightningMemberPortal/s/"><span class="editorbutton button lightBlue">Log in via the Member Portal</span></a></p> <hr /> <p>ACCE’s Dynamic Chamber Benchmarking (DCB) helps chamber leaders evaluate, benchmark and improve their organizations. Members use our free benchmarking tools to monitor trends, benchmark performance and <a href="articles/operations-and-finance/the-benefits-of-benchmarking/" target="_blank" rel="noopener noreferrer">make better decisions</a>.</p> <p>DCB collects data from hundreds of chambers and provides access to customizable reports that can help your chamber:</p> <ul> <li>Inform strategic planning efforts and support board presentations</li> <li>Make the case for adjusting staffing levels and salary ranges</li> <li>Track key operations and financial metrics over time</li> <li>Benchmark data against similar sized organizations </li> </ul> <p>Complete the surveys to ensure you have free access to our dynamic results and publications.</p> <hr /> <h3><a id="support"></a>Support Resources</h3> <h6 class="expandableSectionHeader">DCB Demo Videos</h6> <p>Learn to navigate DCB through our new <a href="https://youtube.com/playlist?list=PLUjrSeaYsPYJmcCivf-3uh6b3wIFWlQYQ&si=sRJwVqZIyqmyDjR2">playlist of demo videos</a>.</p> <ul> <li><a href="https://youtu.be/6FfZqXcudRA?si=28m48zutKY4r7QMa">Logging In</a></li> <li><a href="https://youtu.be/z76WUC_ffvc?si=qahsu0xlUpP8RtoS">Navigating the Platform</a></li> <li><a href="https://youtu.be/RB_5PRfokJQ?si=oZ6HBgGxY3GDYOVH">Data Entry</a></li> <li><a href="https://youtu.be/r26YB0FWYHs?si=fsMXweT2MGalh5IP">Metric Comparisons</a></li> <li><a href="https://youtu.be/uwGrTEOFaDY?si=oVAWtXdHhuIXgjst">Benchmarking Reports</a></li> <li><a href="https://youtu.be/EyxNe1WxYl4?si=VG0Talp8RU5ZtwZv">Filtering Results</a></li> <li><a href="https://youtu.be/PlmzOYvxQiQ?si=Vmpoub3Vine8TFvR">Peer Clusters</a></li> </ul> <h6 class="expandableSectionHeader">User Support Guide</h6> <p>Review the user support guide to get more familiar with DCB.</p> <p><a href="clientuploads/DCB/DCB_Support_Guide_2025.pdf" target="_blank" rel="noopener noreferrer"><span class="editorbutton button lightBlue">Download the Guide</span></a></p> <h6 class="expandableSectionHeader">Contact Us</h6> <p>If you have further questions or encounter technical difficulties, email <a href="/cdn-cgi/l/email-protection#88c9fbe3c9cbcbcdc8e9ebebeda6e7faef"><span class="__cf_email__" data-cfemail="2061534b6163636560414343450e4f5247">[email protected]</span></a>.</p> <p><span class="expandableSectionEnd"> </span></p> <h3>FAQs</h3> <h6 class="expandableSectionHeader"><span class="expandableSectionEnd">How do I access the benchmarking platform?</span></h6> <p>ACCE members access Dynamic Chamber Benchmarking directly through their <a href="https://acceprod.my.site.com/LightningMemberPortal/s/" target="_blank" rel="noopener noreferrer">Member Portal</a>. Once logged into the portal, select "<strong>Benchmarking</strong>" from the top navigation bar to be directed to the benchmarking platform.</p> <p><a href="https://youtu.be/6FfZqXcudRA?si=VC-n73wz2iEjxFXr" target="_blank" rel="noopener noreferrer"><span class="editorbutton button lightBlue">Login Demonstration</span></a></p> <p style="text-align: left;"><a href="clientuploads/DCB/Accessing_Dynamic_Chamber_Benchmarking.pdf" target="_blank" rel="noopener noreferrer"><span class="editorbutton button lightBlue">Access Instructions</span></a></p> <h6 class="expandableSectionHeader">When do the surveys open?</h6> <p>The annual surveys in Dynamic Chamber Benchmarking open at the beginning of each calendar year. The FY2024 Operations and Salary Surveys opened in January 2025 and will continue to capture data on a rolling basis.</p> <p>The Salary Survey is only visible to chamber CEOs and their designees. To assign a new designee, CEOs can email our team at <a href="/cdn-cgi/l/email-protection#4e0f3d250f0d0d0b0e2f2d2d2b60213c29" target="_blank" rel="noopener noreferrer"><span class="__cf_email__" data-cfemail="cf8ebca48e8c8c8a8faeacacaae1a0bda8">[email protected]</span></a>.</p> <h6 class="expandableSectionHeader">How do I access the survey results?</h6> <p>Results are available to organizations that have completed all required data points in the annual benchmarking surveys. Results can be found in the "Metric Comparisons" and "Reports" tabs of the platform. Detailed instructions are available in our library of <a href="https://www.acce.org/pages/dcb#support">DCB support resources</a>.</p> <p>The most recent results available are from FY2023, which reflect data collected throughout calendar year 2024.</p> <h6 class="expandableSectionHeader">Where are my organization's data and reports prior to FY2022?</h6> <p>Benchmarking data and reports prior to FY2022 have been archived. To request historical benchmarking information, email our team at <a href="/cdn-cgi/l/email-protection#7637051d37353533361715151358190411" target="_blank" rel="noopener noreferrer"><span class="__cf_email__" data-cfemail="5514263e1416161015343636307b3a2732">[email protected]</span></a>.</p> <p><span class="expandableSectionEnd"> </span></p> <h3>Benchmarking Publications</h3> <p><strong><a href="https://www.pathlms.com/acce/courses/71491" target="_blank" rel="noopener noreferrer">2023 Chamber Operations Survey Report</a>:</strong> ACCE’s annual publication highlighting trends and analysis gathered from Dynamic Chamber Benchmarking FY2023 Operations Survey participants. This report explores organizational structure, function, governance, staffing, finance and membership data. Members who completed the FY2023 Operations Survey can <a href="clientuploads/DCB/Accessing_Dynamic_Chamber_Benchmarking.pdf">log back into the benchmarking platform</a> for access to dynamic reports, metric comparisons and a complimentary copy of this report. ACCE Horizon Investors and All-Access pass members may login at <a href="https://www.pathlms.com/acce/courses/71491" target="_blank" rel="noopener noreferrer">point of purchase</a> to download the publication for free.<strong><br /></strong></p> <p><strong><a href="https://www.pathlms.com/acce/courses/76531" target="_blank" rel="noopener noreferrer">2023 Salary and Benefits Survey Report</a>: </strong>ACCE’s annual publication on current CEO compensation packages, salaries for non-CEO staff in various disciplines, organizational personnel expenses and employee benefits. This report reflects data from the FY2023 Salary Survey within Dynamic Chamber Benchmarking (DCB). Members who completed the FY2023 Salary Survey can <a href="clientuploads/DCB/Accessing_Dynamic_Chamber_Benchmarking.pdf">log back into the benchmarking platform</a> for access to dynamic reports, metric comparisons and a complimentary copy of this report. ACCE Horizon Investors and All-Access pass members may login at <a href="https://www.pathlms.com/acce/courses/76531" target="_blank" rel="noopener noreferrer">point of purchase</a> to download the publication for free.</p> </div> <div class="contentSidebar"> <div id="subMenu" class="sidebarMenu"> <div id="subMenuTitle">Resources</div> <ul class="sub_menu" class="" > <li class="item1" ><a class="first" href="pages/resourceguides/">Resource Guides </a></li> <li class="item2" ><a href="pages/thoughtleadership/">Thought Leadership Center </a></li> <li class="item3" ><a href="pages/askacce/">AskACCE </a></li> <li class="menuItemHighlight item4" ><a class="current" href="pages/dcb/">Benchmarking </a></li> <li class="item5" ><a href="pages/research/">Research </a></li> <li class="item6" ><a href="knowledge-exchange/">Knowledge Exchange </a></li> <li class="item7" ><a href="articles/">Blog </a></li> <li class="item8" ><a href="pages/future-of-chambers/">Future of Chambers </a></li> <li 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