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<!DOCTYPE html> <html dir="ltr" lang="en-US" prefix="og: https://ogp.me/ns#"> <head> <meta charset="UTF-8"> <title>Easy to Use Subscription Cancellation Request Form Template</title>  <meta name="description" content="The Subscription Cancellation Request Form template handles subscription cancellations while collecting feedback that could improve customer retention." /> <meta name="robots" content="max-image-preview:large" /> <meta name="author" content="Kacie Cooper"/> <link rel="canonical" href="https://wpforms.com/templates/subscription-cancellation-request-form-template/" /> <meta name="generator" content="All in One SEO Pro (AIOSEO) 4.7.6" /> <meta property="og:locale" content="en_US" /> <meta property="og:site_name" content="WPForms Form Template Gallery" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Easy to Use Subscription Cancellation Request Form Template" /> <meta property="og:description" content="The Subscription Cancellation Request Form template handles subscription cancellations while collecting feedback that could improve customer retention." /> <meta property="og:url" content="https://wpforms.com/templates/subscription-cancellation-request-form-template/" /> <meta property="og:image" content="https://wpforms.com/templates/wp-content/uploads/2021/05/opengraph-02092021.png" /> <meta property="og:image:secure_url" content="https://wpforms.com/templates/wp-content/uploads/2021/05/opengraph-02092021.png" /> <meta property="og:image:width" content="2500" /> <meta property="og:image:height" content="1407" /> <meta property="article:published_time" content="2024-09-30T18:17:35+00:00" /> <meta property="article:modified_time" content="2024-09-30T18:17:35+00:00" /> <meta property="article:publisher" content="https://facebook.com/wpforms" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:site" content="@easywpforms" /> <meta name="twitter:title" content="Easy to Use Subscription Cancellation Request Form Template" /> <meta name="twitter:description" content="The Subscription Cancellation Request Form template handles subscription cancellations while collecting feedback that could improve customer retention." /> <meta name="twitter:creator" content="@easywpforms" /> <meta name="twitter:image" content="https://wpforms.com/templates/wp-content/uploads/2021/05/opengraph-02092021.png" /> <meta name="twitter:label1" content="Written by" /> <meta name="twitter:data1" content="Kacie Cooper" /> <meta name="twitter:label2" content="Est. reading time" /> <meta name="twitter:data2" content="2 minutes" /> <script type="application/ld+json" class="aioseo-schema"> {"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/wpforms.com\/templates\/subscription-cancellation-request-form-template\/#article","name":"Easy to Use Subscription Cancellation Request Form Template","headline":"Subscription Cancellation Request Form Template","author":{"@id":"https:\/\/wpforms.com\/templates\/author\/kcooper\/#author"},"publisher":{"@id":"https:\/\/wpforms.com\/templates\/#organization"},"image":{"@type":"ImageObject","url":"https:\/\/wpforms.com\/templates\/wp-content\/uploads\/2021\/05\/wpformslogo.png","@id":"https:\/\/wpforms.com\/templates\/#articleImage","width":549,"height":163},"datePublished":"2024-09-30T14:17:35-04:00","dateModified":"2024-09-30T14:17:35-04:00","inLanguage":"en-US","mainEntityOfPage":{"@id":"https:\/\/wpforms.com\/templates\/subscription-cancellation-request-form-template\/#webpage"},"isPartOf":{"@id":"https:\/\/wpforms.com\/templates\/subscription-cancellation-request-form-template\/#webpage"},"articleSection":"Customer Service, Feedback, Service Request, Basic, Elite, Plus, Pro"},{"@type":"BreadcrumbList","@id":"https:\/\/wpforms.com\/templates\/subscription-cancellation-request-form-template\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/wpforms.com\/templates\/#listItem","position":1,"name":"Home","item":"https:\/\/wpforms.com\/templates\/","nextItem":{"@type":"ListItem","@id":"https:\/\/wpforms.com\/templates\/subscription-cancellation-request-form-template\/#listItem","name":"Subscription Cancellation Request Form Template"}},{"@type":"ListItem","@id":"https:\/\/wpforms.com\/templates\/subscription-cancellation-request-form-template\/#listItem","position":2,"name":"Subscription Cancellation Request Form Template","previousItem":{"@type":"ListItem","@id":"https:\/\/wpforms.com\/templates\/#listItem","name":"Home"}}]},{"@type":"FAQPage","@id":"https:\/\/wpforms.com\/templates\/subscription-cancellation-request-form-template\/#faq","url":"https:\/\/wpforms.com\/templates\/subscription-cancellation-request-form-template\/","mainEntity":[{"@type":"Question","name":"How do I use WPForms form templates?","acceptedAnswer":{"@type":"Answer","text":"Our form templates are super easy to use. If you have a WordPress website, you’re ready to start!\nWhen you find the template you want, click Use Template. We\u2019ll help you to install the WPForms plugin so you can open the template. WPForms is the best form builder plugin for WordPress, and it makes it easy to create forms to grow your business.\nAny template in our gallery can be imported into your WordPress site and published immediately so that you can start to get submissions right away. 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Search for a template and select the one you\u2019d like to use. WPForms will open the template in the form builder for you. From there, you can customize the template and publish it on your WordPress site in just a few clicks.\nReady to build your form? Get started today with the easiest WordPress form builder plugin. WPForms Pro includes hundreds of free templates and offers a 14-day money-back guarantee."}},{"@type":"Question","name":"Can I create a simple contact form using a template?","acceptedAnswer":{"@type":"Answer","text":"Yes! We have a template for a simple contact form. It’s perfect for any WordPress site and it can easily be customized.\nWPForms makes it easy to publish your first form in less than 5 minutes!"}},{"@type":"Question","name":"How do I customize my WordPress form template?","acceptedAnswer":{"@type":"Answer","text":"WPForms makes it easy to customize any form template so it works exactly how you want it to. 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class="aioseo-breadcrumb-separator">›</span><span class="aioseo-breadcrumb"> Subscription Cancellation Request Form Template </span></div> <header class="entry-header no-description"> <h1 class="entry-title title"> Subscription Cancellation Request Form Template </h1> </header> <a href="https://wpforms.com/pricing/" class="button button-large" data-vars-ga-category="Templates Single" data-vars-ga-action="click" data-vars-ga-label="Use This Template (Bottom)">Use This Template</a> </div> </div> <div class="container single-container"> <div id="primary" class="site-content"> <main id="main" class="site-main" role="main"> <article class="post-23802 post type-post status-publish format-standard hentry category-customer-service category-feedback category-service-request-forms license-basic license-elite license-plus license-pro"> <div class="entry-content"> <div class="content-wpform-shortcode"> <div data-nosnippet> <div class="wpforms-container wpforms-container-full form-template-disabled wpforms-container-save-resume wpforms-render-modern" id="wpforms-23801"><form id="wpforms-form-23801" class="wpforms-validate wpforms-form wpforms-ajax-form" data-formid="23801" method="post" enctype="multipart/form-data" action="/templates/subscription-cancellation-request-form-template/" data-token="e31cf8705ddefd388e0428604d6a5794" data-token-time="1740670786"><noscript class="wpforms-error-noscript">Please enable JavaScript in your browser to complete this form.</noscript><div class="wpforms-hidden" id="wpforms-error-noscript">Please enable JavaScript in your browser to complete this form.</div><div class="wpforms-field-container"><div id="wpforms-23801-field_1-container" class="wpforms-field wpforms-field-name" data-field-type="name" data-field-id="1"><fieldset><legend class="wpforms-field-label">Name <span class="wpforms-required-label" aria-hidden="true">*</span></legend><div class="wpforms-field-row wpforms-field-medium"><div class="wpforms-field-row-block wpforms-first wpforms-one-half"><input type="text" id="wpforms-23801-field_1" class="wpforms-field-name-first wpforms-field-required" name="wpforms[fields][1][first]" aria-errormessage="wpforms-23801-field_1-error" required><label for="wpforms-23801-field_1" class="wpforms-field-sublabel after">First</label></div><div class="wpforms-field-row-block wpforms-one-half"><input type="text" id="wpforms-23801-field_1-last" class="wpforms-field-name-last wpforms-field-required" name="wpforms[fields][1][last]" aria-errormessage="wpforms-23801-field_1-last-error" required><label for="wpforms-23801-field_1-last" class="wpforms-field-sublabel after">Last</label></div></div></fieldset></div><div id="wpforms-23801-field_7-container" class="wpforms-field wpforms-field-layout" data-field-type="layout" data-field-id="7"><div class="wpforms-field-layout-rows wpforms-field-large"><div class="wpforms-layout-row"><div class="wpforms-layout-column wpforms-layout-column-50"><div id="wpforms-23801-field_2-container" class="wpforms-field wpforms-field-email" data-field-type="email" data-field-id="2"><label class="wpforms-field-label" for="wpforms-23801-field_2">Email <span class="wpforms-required-label" aria-hidden="true">*</span></label><input type="email" id="wpforms-23801-field_2" class="wpforms-field-medium wpforms-field-required" name="wpforms[fields][2]" spellcheck="false" aria-errormessage="wpforms-23801-field_2-error" required></div></div><div class="wpforms-layout-column wpforms-layout-column-50"><div id="wpforms-23801-field_4-container" class="wpforms-field wpforms-field-text" data-field-type="text" data-field-id="4"><label class="wpforms-field-label" for="wpforms-23801-field_4">Subscription ID</label><input type="text" id="wpforms-23801-field_4" class="wpforms-field-medium" name="wpforms[fields][4]" aria-errormessage="wpforms-23801-field_4-error" ></div></div></div><div class="wpforms-layout-row"><div class="wpforms-layout-column wpforms-layout-column-50"><div id="wpforms-23801-field_6-container" class="wpforms-field wpforms-field-date-time" data-field-type="date-time" data-field-id="6"><label class="wpforms-field-label" for="wpforms-23801-field_6">Preferred Cancellation Date <span class="wpforms-required-label" aria-hidden="true">*</span></label><div class="wpforms-datepicker-wrap"><input type="text" id="wpforms-23801-field_6" class="wpforms-field-date-time-date wpforms-datepicker wpforms-field-required wpforms-field-medium" data-date-format="m/d/Y" data-disable-past-dates="0" data-input="true" name="wpforms[fields][6][date]" aria-errormessage="wpforms-23801-field_6-error" required><a title="Clear Date" data-clear class="wpforms-datepicker-clear" style="display:none;"></a></div></div></div><div class="wpforms-layout-column wpforms-layout-column-50"><div id="wpforms-23801-field_5-container" class="wpforms-field wpforms-field-select wpforms-field-select-style-classic" data-field-type="select" data-field-id="5"><label class="wpforms-field-label" for="wpforms-23801-field_5">Reason for Cancellation</label><select id="wpforms-23801-field_5" class="wpforms-field-medium" name="wpforms[fields][5]"><option value="Too expensive" >Too expensive</option><option value="Not using the service" >Not using the service</option><option value="Dissatisfied with the product" >Dissatisfied with the product</option><option value="Found a better alternative" >Found a better alternative</option><option value="Service quality issues" >Service quality issues</option><option value="Technical problems" >Technical problems</option><option value="Lack of features" >Lack of features</option><option value="Change in personal circumstances" >Change in personal circumstances</option><option value="Temporary pause, not permanent cancellation" >Temporary pause, not permanent cancellation</option><option value="Other" >Other</option></select></div></div></div></div></div><div id="wpforms-23801-field_3-container" class="wpforms-field wpforms-field-textarea" data-field-type="textarea" data-field-id="3"><label class="wpforms-field-label" for="wpforms-23801-field_3">Feedback on Service</label><textarea id="wpforms-23801-field_3" class="wpforms-field-medium" name="wpforms[fields][3]" aria-errormessage="wpforms-23801-field_3-error" ></textarea></div> <div id="wpforms-23801-field_10-container" class="wpforms-field wpforms-field-text" data-field-type="text" data-field-id="10" > <label class="wpforms-field-label" for="wpforms-23801-field_10" >Subscription Preferred in</label> <input type="text" id="wpforms-23801-field_10" class="wpforms-field-medium" name="wpforms[fields][10]" > </div> <div id="wpforms-23801-field_8-container" class="wpforms-field wpforms-field-checkbox wpforms-list-2-columns" data-field-type="checkbox" data-field-id="8"><fieldset><legend class="wpforms-field-label">Would You Consider Re-subscribing in the Future? <span class="wpforms-required-label" aria-hidden="true">*</span></legend><ul id="wpforms-23801-field_8" class="wpforms-field-required" data-choice-limit="1"><li class="choice-1 depth-1"><input type="checkbox" id="wpforms-23801-field_8_1" data-rule-check-limit="true" name="wpforms[fields][8][]" value="Yes" aria-errormessage="wpforms-23801-field_8_1-error" required ><label class="wpforms-field-label-inline" for="wpforms-23801-field_8_1">Yes</label></li><li class="choice-2 depth-1"><input type="checkbox" id="wpforms-23801-field_8_2" data-rule-check-limit="true" name="wpforms[fields][8][]" value="No" aria-errormessage="wpforms-23801-field_8_2-error" required ><label class="wpforms-field-label-inline" for="wpforms-23801-field_8_2">No</label></li></ul></fieldset></div><div id="wpforms-23801-field_9-container" class="wpforms-field wpforms-field-checkbox" data-field-type="checkbox" data-field-id="9"><fieldset><legend class="wpforms-field-label">Confirmation <span class="wpforms-required-label" aria-hidden="true">*</span></legend><ul id="wpforms-23801-field_9" class="wpforms-field-required"><li class="choice-1 depth-1"><input type="checkbox" id="wpforms-23801-field_9_1" name="wpforms[fields][9][]" value="By checking this box, I confirm that I would like to cancel my subscription and understand that this action cannot be undone." aria-errormessage="wpforms-23801-field_9_1-error" required ><label class="wpforms-field-label-inline" for="wpforms-23801-field_9_1">By checking this box, I confirm that I would like to cancel my subscription and understand that this action cannot be undone.</label></li></ul></fieldset></div><script> ( function() { const style = document.createElement( 'style' ); style.appendChild( document.createTextNode( '#wpforms-23801-field_10-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-23801-field_10-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-23801-field_10-container label { counter-increment: none; }' ) ); document.head.appendChild( style ); document.currentScript?.remove(); } )(); </script></div><div class="wpforms-submit-container" ><input type="hidden" name="wpforms[id]" value="23801"><input type="hidden" name="page_title" value="Subscription Cancellation Request Form Template"><input type="hidden" name="page_url" value="https://wpforms.com/templates/subscription-cancellation-request-form-template/"><input type="hidden" name="page_id" value="23802"><input type="hidden" name="wpforms[post_id]" value="23802"><button type="submit" name="wpforms[submit]" id="wpforms-submit-23801" class="wpforms-submit" data-alt-text="Sending..." data-submit-text="Submit" aria-live="assertive" value="wpforms-submit">Submit</button><img src="https://wpforms.com/templates/wp-content/plugins/wpforms/assets/images/submit-spin.svg" class="wpforms-submit-spinner" style="display: none;" width="26" height="26" alt="Loading"></div></form></div>  <div class="block-required-plan block"> <div class="block-container"> <a href="https://wpforms.com/pricing/" class="plan-notice-box"> <div class="plan-badge-holder"> <span class="plan-badge">basic</span> </div> <span>This template includes features available in WPForms Basic. <span class="plan-compare">Compare Plans</span></span> </a> </div> </div> </div> </div> <div class="single-template-content"> <p>While retaining customers is a top priority for any subscription-based business, making the cancellation process straightforward is equally important. The Subscription Cancellation Request Form template is a user-friendly tool designed to simplify the cancellation experience for your customers while gathering valuable feedback to help improve your service.</p> <h3>How Does the Subscription Cancellation Request Form Template Work?</h3> <p>Let’s break down how this form can be used effectively on your website:</p> <ul> <li><strong>Customer Identification</strong>: The form starts by capturing essential details like the user’s name, email, and subscription ID. These fields ensure the customer’s subscription is correctly identified, minimizing the risk of processing errors during cancellation.</li> <li><strong>Preferred Cancellation Date</strong>: This field offers flexibility to customers, allowing them to choose when their subscription ends through a simple date picker. This gives them control over the cancellation timeline, which can enhance the customer experience.</li> <li><strong>Reason for Cancellation</strong>: Understanding why customers are canceling is critical to improving retention in the future. This form includes a dropdown menu with options such as “Too expensive” or other reasons, providing businesses with insights into common pain points.</li> <li><strong>Feedback on Service</strong>: The form also includes an open-ended section where customers can provide feedback on the service. This is invaluable for collecting qualitative data and understanding what went right—or wrong—with their experience.</li> <li><strong>Future Re-subscription</strong>: Asking whether the customer would consider re-subscribing in the future through checkboxes (Yes or No) helps gauge loyalty and the potential for future business. This small addition could help inform future marketing efforts or win-back strategies.</li> <li><strong>Final Confirmation</strong>: To ensure clarity and prevent accidental cancellations, the form includes a mandatory checkbox where customers confirm their intent to cancel, acknowledging that this action cannot be undone.</li> </ul> <p>Offering a clear and easy cancellation process is crucial for maintaining a positive brand image, even when customers decide to leave. The Subscription Cancellation Request Form template allows you to handle subscription cancellations efficiently while collecting valuable feedback that could improve customer retention strategies.</p> </div> </div> </article> </main> </div> </div> <div class="container wpf-pro-cta"> <a href="https://wpforms.com/pricing/" class="button button-large" data-vars-ga-category="Templates Single" data-vars-ga-action="click" data-vars-ga-label="Get WPForms Pro (Bottom)">Get WPForms Pro</a> </div> <div class="related-templates-wrap"> <h2 class="title">Looking for something else?</h2> <p>Here are some other <a href="https://wpforms.com/templates/category/customer-service">Customer Service form templates</a></p> <div class="related-templates-grid templates-list"> <div class="template-demo-block "> <div class="thumb-template"> <a href="https://wpforms.com/templates/product-sample-request-form-template/"><img 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