Cisco Customer Contract Experience

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</style> </cds-html> </div> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> </div> </div> </div> </div> </div> </div> </div> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div data-c-version="DM:Experience Fragment V2:V0.0.0" id="luh-guest-chat-enabled" class="cmp-experiencefragment cmp-experiencefragment--let-us-help-"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <cds-styles data-config-metrics-group="sm_luh" class="chaticon aem-GridColumn aem-GridColumn--default--12"><div id="chaticon-69a30b7c41" class="cds-c-luh-container" data-init-chaticon="true" data-c-version="DM:Chat Icon:V2.0.1" data-config-metrics-title="green smiley chat icon" data-config-metrics-group="sm_luh"> <div class="cds-luh__proactive closed" data-config-metrics-group="sm_luh" data-config-metrics-title="green smiley chat icon" data-config-metrics-item="message"> <button class="cds-proactive-chat-close" aria-label="Cisco Proactive Chat Close Button" data-config-metrics-item="close : sm_luh"> <span class="cds-proactive-chat-close__icon"><i class="dmi-app-exit"></i></span> </button> <div class="cds-proactive-chat-div"> <button class="cds-proactive-chat" alt="Contact Cisco" id="luh-proactive-menubutton" aria-controls="inner-menu" aria-haspopup="true"> <span>Hello, how can I help?</span> </button> </div> </div> <div class="cds-luh" data-config-metrics-group="sm_luh" data-config-metrics-title="green smiley chat icon" data-config-metrics-item="icon"> <button class="cds-luh__CA green-pill" alt="Contact Cisco" id="nhbtn" aria-controls="inner-menu" aria-haspopup="true"> </button> </div> </div> <script src="/content/dam/cisco-cdc/site/core/chatbot/chatbot-cloud-green.js"></script> </cds-styles> </div> </div> </div> <div class="breadcrumb aem-GridColumn aem-GridColumn--default--12"> <nav id="breadcrumb-3b9832d532" class="cmp-breadcrumb muse-l-grid" aria-label="Breadcrumb" data-init-breadcrumb="true"> <ol class="cmp-breadcrumb__list" itemscope itemtype="http://schema.org/BreadcrumbList"> <li class="cmp-breadcrumb__item" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="cmp-breadcrumb__item-link" itemprop="item" href="https://www.cisco.com/c/en/us/about.html"> <span itemprop="name">About</span> </a> <meta itemprop="position" content="1"/> </li> <li class="cmp-breadcrumb__item" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="cmp-breadcrumb__item-link" itemprop="item" href="https://www.cisco.com/c/en/us/about/legal.html"> <span itemprop="name">Legal</span> </a> <meta itemprop="position" content="2"/> </li> </ol> </nav> </div> <cds-styles data-config-metrics-group="Alert (V2)" class="cds-c-alerts aem-GridColumn aem-GridColumn--default--12"><div data-c-version="DM:Alert (V2):V2.1.1" id="alert-e5d0c171ff" class="muse-l-grid cds-c-alerts--no-cta"> <div class="cds-c-alerts__wrapper"> <div class="cmp-teaser__content"> <div class="cmp-teaser__description cds-typography"><p><b>Notice: Effective February 5, 2024, Cisco's End User License Agreement (EULA) has been replaced with Cisco's General Terms.</b></p> </div> </div> </div> </div> </cds-styles> <cds-styles data-config-metrics-group="Hero (V2)" class="cds-c-hero cds-c-hero--left-text cds-c-hero__light cds-c-hero__theme--light aem-GridColumn aem-GridColumn--default--12"><div id="hero-2d6f0ec533" class="muse-l-grid cmp-teaser cds-c-hero__bg-image " data-config-metrics-title="Cisco Customer Contract Experience" data-c-version="DM:Hero (V2):V2.1.3"> <div class="cmp-teaser__image"> <picture> <source srcset="/content/dam/cisco-cdc/site/images/heroes/about/legal/legal-index-hero-3200x1312.jpg" media="(min-width:1024px)"/> <source srcset="/content/dam/cisco-cdc/site/images/heroes/about/legal/legal-index-hero-2048x480.jpg" media="(min-width:600px)"/> <source srcset="/content/dam/cisco-cdc/site/images/heroes/about/legal/legal-index-hero-960x296.jpg"/> <img class="cmp-image__image" src="/content/dam/cisco-cdc/site/images/heroes/about/legal/legal-index-hero-3200x1312.jpg"/> </picture> </div> <div class="cmp-teaser__content muse-l-grid"> <h1 class="cmp-teaser__title"> Cisco Customer Contract Experience </h1> <div class="cmp-teaser__description cds-typography"><p>Find the terms that apply to your use of Cisco Offers and Cisco Services.</p> </div> </div> </div> </cds-styles> <cds-styles data-config-metrics-group="Features Accordion" class="features-accordion aem-GridColumn aem-GridColumn--default--12"> <cds-features-accordion data-config-metrics-title="Understanding Cisco's contracts" data-c-version="DM:Features Accordion (V2):V2.1.1" id="features-accordion-a5907aa965"> <div slot="title" class="cds-c-features-accordion__title"> <div class="title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-a7645fcdca" class="cmp-title cds-typography "> <h2 class="cmp-title__text ">Understanding Cisco's contracts</h2> </div> </div> </div> <cds-features-accordion-item slot="feature" data-config-metrics-title="Cisco Offers" data-c-version="DM:Features Accordion Item (V2):V2.1.0" id="features-accordion-item-3a8bb79caa"> <div slot="feature-title"> <div class="title cds-c-features-accordion-item__title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-c9516d8346" class="cmp-title cds-typography "> <h3 class="cmp-title__text ">Cisco Offers</h3> </div> </div> </div> <div slot="feature-desc" class="cds-c-features-accordion-item__description-wrapper"> <div class="text cds-c-features-accordion-item__description"> <div data-c-version="DM:Text:V1.1.1" id="text-6fa3f1e13e" class="cmp-text cds-typography "> <p>When you purchase a Cisco Offer, one or more sets of terms will apply to you: General Terms, Supplemental Terms, and Offer Descriptions. See the tabs below to learn about the various types of contract terms.</p> </div> </div> </div> <picture slot="feature-img"> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/contract-overview-ultra-1568x882.png" media="(min-width:1440px)"/> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/contract-overview-desktop-1117x628.png" media="(min-width:1024px)"/> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/contract-overview-tablet-906x566.png" media="(min-width:768px)"/> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/contract-overview-mobile-470x324.png"/> <img class="cds-c-features-accordion-item__img" src="/content/dam/cisco-cdc/site/images/photography/about/legal/contract-overview-mobile-470x324.png" loading="lazy" alt="Contract Terms"/> </picture> </cds-features-accordion-item> <cds-features-accordion-item slot="feature" data-config-metrics-title="General Terms" data-c-version="DM:Features Accordion Item (V2):V2.1.0" id="features-accordion-item-4f4b5aadf8"> <div slot="feature-title"> <div class="title cds-c-features-accordion-item__title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-1fb92b959d" class="cmp-title cds-typography "> <h3 class="cmp-title__text ">General Terms</h3> </div> </div> </div> <div slot="feature-desc" class="cds-c-features-accordion-item__description-wrapper"> <div class="text cds-c-features-accordion-item__description"> <div data-c-version="DM:Text:V1.1.1" id="text-d867ebf284" class="cmp-text cds-typography "> <p>Cisco's <a href="https://www.cisco.com/c/dam/en_us/about/doing_business/legal/Cisco_General_Terms.pdf">General Terms (PDF)</a> are the base terms that apply to all Cisco hardware, software, cloud services, subscriptions, and technical support and maintenance included in a Cisco Offer. These General Terms replace Cisco's <a href="https://www.cisco.com/c/en/us/about/legal/cloud-and-software/archived-software-terms.html">End User License Agreement (EULA)</a>.</p> </div> </div> </div> <picture slot="feature-img"> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/contract-general-terms-ultra-1568x882.png" media="(min-width:1440px)"/> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/contract-general-terms-desktop-1117x628.png" media="(min-width:1024px)"/> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/contract-general-terms-tablet-906x566.png" media="(min-width:768px)"/> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/contract-general-terms-mobile-470x324.png"/> <img class="cds-c-features-accordion-item__img" src="/content/dam/cisco-cdc/site/images/photography/about/legal/contract-general-terms-mobile-470x324.png" loading="lazy" alt="General Terms"/> </picture> </cds-features-accordion-item> <cds-features-accordion-item slot="feature" data-config-metrics-title="Supplemental Terms" data-c-version="DM:Features Accordion Item (V2):V2.1.0" id="features-accordion-item-307c67fee7"> <div slot="feature-title"> <div class="title cds-c-features-accordion-item__title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-d3b50adcdf" class="cmp-title cds-typography "> <h3 class="cmp-title__text ">Supplemental Terms</h3> </div> </div> </div> <div slot="feature-desc" class="cds-c-features-accordion-item__description-wrapper"> <div class="text cds-c-features-accordion-item__description"> <div data-c-version="DM:Text:V1.1.1" id="text-faf8563b40" class="cmp-text cds-typography "> <p><a href="https://www.cisco.com/c/en/us/about/legal/cloud-and-software/software-terms.html">Supplemental Terms</a> apply in certain countries (namely, Australia, Italy, and Japan), to specific types of Cisco Offers (e.g., hardware as a service), or for buying programs.</p> </div> </div> </div> <picture slot="feature-img"> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/supplemental-terms-ultra-1568x882.png" media="(min-width:1440px)"/> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/supplemental-terms-desktop-1117x628.png" media="(min-width:1024px)"/> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/supplemental-terms-tablet-906x566.png" media="(min-width:768px)"/> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/supplemental-terms-mobile-470x324.png"/> <img class="cds-c-features-accordion-item__img" src="/content/dam/cisco-cdc/site/images/photography/about/legal/supplemental-terms-mobile-470x324.png" loading="lazy" alt="Supplemental Terms"/> </picture> </cds-features-accordion-item> <cds-features-accordion-item slot="feature" data-config-metrics-title="Offer Descriptions" data-c-version="DM:Features Accordion Item (V2):V2.1.0" id="features-accordion-item-34637c2913"> <div slot="feature-title"> <div class="title cds-c-features-accordion-item__title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-4cff1ba2ae" class="cmp-title cds-typography "> <h3 class="cmp-title__text ">Offer Descriptions</h3> </div> </div> </div> <div slot="feature-desc" class="cds-c-features-accordion-item__description-wrapper"> <div class="text cds-c-features-accordion-item__description"> <div data-c-version="DM:Text:V1.1.1" id="text-ab929ff8d7" class="cmp-text cds-typography "> <p><a href="https://www.cisco.com/c/en/us/about/legal/cloud-and-software/software-terms.html">Offer Descriptions</a> apply to certain Cisco Offers, and they provide essential product-specific information such as unique use terms, support, and where to find data protection materials.</p> </div> </div> </div> <picture slot="feature-img"> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/offer-descriptions-ultra-1568x882.png" media="(min-width:1440px)"/> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/offer-descriptions-desktop-1117x628.png" media="(min-width:1024px)"/> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/offer-descriptions-tablet-906x566.png" media="(min-width:768px)"/> <source srcset="/content/dam/cisco-cdc/site/images/photography/about/legal/offer-descriptions-mobile-470x324.png"/> <img class="cds-c-features-accordion-item__img" src="/content/dam/cisco-cdc/site/images/photography/about/legal/offer-descriptions-mobile-470x324.png" loading="lazy" alt="Offer Descriptions"/> </picture> </cds-features-accordion-item> <div slot="cta"> <span class="cds-c-cta__wrapper"> <button data-c-version="DM:Button (V2):V2.4.1" type="button" id="button-bd948d4165" class=" "> </button> </span> </div> </cds-features-accordion> </cds-styles> <cds-styles data-config-metrics-group="Category Listing Additional Offering (V2)" class="additionaloffering aem-GridColumn aem-GridColumn--default--12"><div id="additionaloffering-706ba4b647" class="cds-c-additional-offering cds-c-additional-offering--thirds-div-icon" data-config-metrics-title="Cisco Services and Buying Programs" data-c-version="DM:Category Listing Additional Offering (V2):V2.2.1"> <div class="muse-l-grid"> <hr class="cds-c-additional-offering__separator-hr"/> <div class="cds-c-additional-offering__head"> <div class="title cds-c-additional-offering__title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-ae4c034288" class="cmp-title cds-typography "> <h2 class="cmp-title__text ">Cisco Services and Buying Programs</h2> </div> </div> </div> <div class="cds-c-additional-offering__grid-wrapper"> <div data-c-version="DM:Container:V1.0.1" id="container-5ae56c1cc0" class="cmp-container "> <cds-styles class="cds-c-cards__wrapper"> <div id="card-2dde452307" class="cds-c-cards cmp-teaser " data-config-metrics-title="Cisco Services" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-2dde452307"> <h3 class="cmp-teaser__title"> Cisco Services </h3> <div class="cmp-teaser__description cds-typography"><p>If you are purchasing a Cisco service that is not part of a Cisco subscription offering, visit our Service Descriptions page to learn more.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta-text cds-c-cta-text--primary " href="https://www.cisco.com/c/en/us/about/legal/service-descriptions.html" target="_self"><span class="cmp-button__text">See Service Descriptions</span></a> </span> </div> </div> </div> </cds-styles> <cds-styles class="cds-c-cards__wrapper"> <div id="card-61ccb6e39f" class="cds-c-cards cmp-teaser " data-config-metrics-title="Cisco Buying Programs" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-61ccb6e39f"> <h3 class="cmp-teaser__title"> Cisco Buying Programs </h3> <div class="cmp-teaser__description cds-typography"><p>Learn about our enterprisewide programs for software and cloud services.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta-text cds-c-cta-text--primary " href="/site/us/en/buy/enterprise-agreement/index.html" target="_self"><span class="cmp-button__text">Explore Enterprise Agreements</span></a> </span> </div> </div> </div> </cds-styles> </div> </div> </div> </div></cds-styles> <cds-styles data-config-metrics-group="Ordering Information (V2)" class="orderinfo teaser aem-GridColumn aem-GridColumn--default--12"><div id="orderinfo-94651f2e04" class="cds-c-orderinfo cds-c-orderinfo--without-additional-info cmp-teaser" data-config-metrics-title="How to buy Cisco Offers and Cisco Services" data-c-version="DM:Ordering Information:V2.2.0"> <div class="cmp-teaser__content muse-l-grid cds-c-orderinfo__head"> <div class="muse-l-grid"> <h2 class="cmp-teaser__title"> How to buy Cisco Offers and Cisco Services </h2> <div class="cds-c-orderinfo__cta-wrapper"> <div class="cmp-teaser__description cds-typography"><p>Please contact your Cisco partner to place orders or ask questions about Cisco Offers and Cisco Services.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta cds-c-cta--primary " href="https://www.cisco.com/c/en/us/buy.html" target="_self"><span class="cmp-button__text">Learn about buying</span></a> </span> </div> <div class='cds-c-orderinfo__description--long-text'> </div> </div> </div> </div> </div> </cds-styles> <cds-styles data-config-metrics-group="FAQ (V2)" class="cds-c-faq aem-GridColumn aem-GridColumn--default--12"><div id="faq-d37dbb0444" class="muse-l-grid" data-config-metrics-title="Related contract resources" data-c-version="DM:FAQ V2:V2.2.0"> <div class="cds-c-faq__title-container"> <div class="title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-7892fe03a0" class="cmp-title cds-typography "> <h2 class="cmp-title__text ">Related contract resources</h2> </div> </div> </div> <div class="cds-c-faq__body-container"> <div class="text"> </div> </div> <div class="cds-c-faq__accordion-container"> <div class="accordion panelcontainer"> <div data-c-version="DM:Core-Accordion:V0.0.0" id="accordion-05bcb59015" class="cmp-accordion" data-cmp-is="accordion" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="accordion-05bcb59015-item-29609b87e2"> <h3 class="cmp-accordion__header"> <button id="accordion-05bcb59015-item-29609b87e2-button" class="cmp-accordion__button" aria-controls="accordion-05bcb59015-item-29609b87e2-panel" data-cmp-hook-accordion="button" aria-label="Trust Portal"> <span class="cmp-accordion__title">Trust Portal</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-05bcb59015-item-29609b87e2-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-05bcb59015-item-29609b87e2-button"><div class="text"> <div data-c-version="DM:Text:V1.1.1" id="text-29609b87e2" class="cmp-text cds-typography "> <p>Visit the <a href="https://trustportal.cisco.com/c/r/ctp/home.html">Trust Portal</a> for information about how Cisco uses and secures data, including how we process personal data under the Data Protection Agreement, Privacy Data Sheets, and the Information Security Exhibit</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="accordion-05bcb59015-item-54f011068c"> <h3 class="cmp-accordion__header"> <button id="accordion-05bcb59015-item-54f011068c-button" class="cmp-accordion__button" aria-controls="accordion-05bcb59015-item-54f011068c-panel" data-cmp-hook-accordion="button" aria-label="Data Protection Agreement"> <span class="cmp-accordion__title">Data Protection Agreement</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-05bcb59015-item-54f011068c-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-05bcb59015-item-54f011068c-button"><div class="text"> <div data-c-version="DM:Text:V1.1.1" id="text-54f011068c" class="cmp-text cds-typography "> <p>Visit our <a href="https://www.cisco.com/site/us/en/about/trust-center/data-protection-agreement.html">Data Protection Agreement portal</a></p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="accordion-05bcb59015-item-fb4fdcbc18"> <h3 class="cmp-accordion__header"> <button id="accordion-05bcb59015-item-fb4fdcbc18-button" class="cmp-accordion__button" aria-controls="accordion-05bcb59015-item-fb4fdcbc18-panel" data-cmp-hook-accordion="button" aria-label="Warranties"> <span class="cmp-accordion__title">Warranties</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-05bcb59015-item-fb4fdcbc18-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-05bcb59015-item-fb4fdcbc18-button"><div class="text"> <div data-c-version="DM:Text:V1.1.1" id="text-fb4fdcbc18" class="cmp-text cds-typography "> <p>Information about the <a href="https://www.cisco.com/c/en/us/products/warranty-listing.html">warranties</a> applicable to Cisco Offers</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="accordion-05bcb59015-item-3af1c0b6d2"> <h3 class="cmp-accordion__header"> <button id="accordion-05bcb59015-item-3af1c0b6d2-button" class="cmp-accordion__button" aria-controls="accordion-05bcb59015-item-3af1c0b6d2-panel" data-cmp-hook-accordion="button" aria-label="Open source"> <span class="cmp-accordion__title">Open source</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-05bcb59015-item-3af1c0b6d2-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-05bcb59015-item-3af1c0b6d2-button"><div class="text"> <div data-c-version="DM:Text:V1.1.1" id="text-3af1c0b6d2" class="cmp-text cds-typography "> <p>Information about <a href="https://www.cisco.com/c/en/us/about/legal/open-source-documentation-responsive.html">open source</a> software used in Cisco Offers</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="accordion-05bcb59015-item-c5bc960fce"> <h3 class="cmp-accordion__header"> <button id="accordion-05bcb59015-item-c5bc960fce-button" class="cmp-accordion__button" aria-controls="accordion-05bcb59015-item-c5bc960fce-panel" data-cmp-hook-accordion="button" aria-label="Cisco general export compliance"> <span class="cmp-accordion__title">Cisco general export compliance</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-05bcb59015-item-c5bc960fce-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-05bcb59015-item-c5bc960fce-button"><div class="text"> <div data-c-version="DM:Text:V1.1.1" id="text-c5bc960fce" class="cmp-text cds-typography "> <p>Information about <a href="https://www.cisco.com/c/en/us/about/legal/global-export-trade/general-export-compliance.html">export</a> controls that relate to Cisco Offers and Cisco Services</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="accordion-05bcb59015-item-79d4d99206"> <h3 class="cmp-accordion__header"> <button id="accordion-05bcb59015-item-79d4d99206-button" class="cmp-accordion__button" aria-controls="accordion-05bcb59015-item-79d4d99206-panel" data-cmp-hook-accordion="button" aria-label="Cisco's Customer Experience Cloud (CX Cloud) and Partner Experience Cloud (CX Cloud) Terms of Use"> <span class="cmp-accordion__title">Cisco's Customer Experience Cloud (CX Cloud) and Partner Experience Cloud (CX Cloud) Terms of Use</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-05bcb59015-item-79d4d99206-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-05bcb59015-item-79d4d99206-button"><div class="text"> <div data-c-version="DM:Text:V1.1.1" id="text-79d4d99206" class="cmp-text cds-typography "> <p>Terms associated with using Cisco's <a href="https://www.cisco.com/c/dam/en_us/about/doing_business/legal/seula/cx-cloud-seula.pdf">CX Cloud</a> and <a href="https://www.cisco.com/c/dam/en_us/about/doing_business/legal/seula/px-cloud-seula.pdf">PX Cloud</a></p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="accordion-05bcb59015-item-10a5ec613d"> <h3 class="cmp-accordion__header"> <button id="accordion-05bcb59015-item-10a5ec613d-button" class="cmp-accordion__button" aria-controls="accordion-05bcb59015-item-10a5ec613d-panel" data-cmp-hook-accordion="button" aria-label="Software License Transfer and Re-Use Policy"> <span class="cmp-accordion__title">Software License Transfer and Re-Use Policy</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-05bcb59015-item-10a5ec613d-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-05bcb59015-item-10a5ec613d-button"><div class="text"> <div data-c-version="DM:Text:V1.1.1" id="text-10a5ec613d" class="cmp-text cds-typography "> <p>Cisco's <a href="https://www.cisco.com/c/dam/en_us/about/doing_business/legal/policy/Cisco_Software_Transfer_and_Relicensing_Policy.pdf">transfer and re-use policy (PDF)</a> for moving use rights in software to individuals or entities</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="accordion-05bcb59015-item-b1889d92e4"> <h3 class="cmp-accordion__header"> <button id="accordion-05bcb59015-item-b1889d92e4-button" class="cmp-accordion__button" aria-controls="accordion-05bcb59015-item-b1889d92e4-panel" data-cmp-hook-accordion="button" aria-label="Software License Portability Policy"> <span class="cmp-accordion__title">Software License Portability Policy</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-05bcb59015-item-b1889d92e4-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-05bcb59015-item-b1889d92e4-button"><div class="text"> <div data-c-version="DM:Text:V1.1.1" id="text-b1889d92e4" class="cmp-text cds-typography "> <p>Cisco's <a href="https://www.cisco.com/c/dam/en_us/about/doing_business/legal/policy/Software_License_Portability_Policy_FINAL.pdf">portability policy (PDF)</a> for moving software licenses between your devices</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="accordion-05bcb59015-item-562d458bdf"> <h3 class="cmp-accordion__header"> <button id="accordion-05bcb59015-item-562d458bdf-button" class="cmp-accordion__button" aria-controls="accordion-05bcb59015-item-562d458bdf-panel" data-cmp-hook-accordion="button" aria-label="End-of-Life Policy"> <span class="cmp-accordion__title">End-of-Life Policy</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-05bcb59015-item-562d458bdf-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-05bcb59015-item-562d458bdf-button"><div class="text"> <div data-c-version="DM:Text:V1.1.1" id="text-562d458bdf" class="cmp-text cds-typography "> <p>Cisco's <a href="https://www.cisco.com/c/en/us/products/eos-eol-policy.html">end-of-life policy</a> for Cisco Offers</p> </div> </div> </div> </div> </div> </div> </div> </div> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Trust Portal", "acceptedAnswer": { "@type": "Answer", "text": "Visit the Trust Portal for information about how Cisco uses and secures data, including how we process personal data under the Data Protection Agreement, Privacy Data Sheets, and the Information Security Exhibit " } } , { "@type": "Question", "name": "Data Protection Agreement", "acceptedAnswer": { "@type": "Answer", "text": "Visit our Data Protection Agreement portal " } } , { "@type": "Question", "name": "Warranties", "acceptedAnswer": { "@type": "Answer", "text": "Information about the warranties applicable to Cisco Offers " } } , { "@type": "Question", "name": "Open source", "acceptedAnswer": { "@type": "Answer", "text": "Information about open source software used in Cisco Offers " } } , { "@type": "Question", "name": "Cisco general export compliance", "acceptedAnswer": { "@type": "Answer", "text": "Information about export controls that relate to Cisco Offers and Cisco Services " } } , { "@type": "Question", "name": "Cisco's Customer Experience Cloud (CX Cloud) and Partner Experience Cloud (CX Cloud) Terms of Use", "acceptedAnswer": { "@type": "Answer", "text": "Terms associated with using Cisco's CX Cloud and PX Cloud " } } , { "@type": "Question", "name": "Software License Transfer and Re-Use Policy", "acceptedAnswer": { "@type": "Answer", "text": "Cisco's transfer and re-use policy (PDF) for moving use rights in software to individuals or entities " } } , { "@type": "Question", "name": "Software License Portability Policy", "acceptedAnswer": { "@type": "Answer", "text": "Cisco's portability policy (PDF) for moving software licenses between your devices " } } , { "@type": "Question", "name": "End-of-Life Policy", "acceptedAnswer": { "@type": "Answer", "text": "Cisco's end-of-life policy for Cisco Offers " } } ] }</script> </cds-styles> <cds-styles data-config-metrics-group="Overview (V2)" class="cds-c-detailblock aem-GridColumn aem-GridColumn--default--12"><div id="overview-f59256c916" class="cds-c-detailblock--links muse-l-grid" data-config-metrics-title="Translations of General Terms" data-c-version="DM:Overview V2:V2.2.0">  <div class="cds-c-detailblock__left-col"> <div class='cds-c-detailblock__title'> <div class="title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-35f2073a0c" class="cmp-title cds-typography "> <h2 class="cmp-title__text ">Translations of General Terms</h2> </div> </div> </div> </div>   <div class="cds-c-detailblock__right-col"> <div class='cds-c-detailblock__description'> <div data-c-version="DM:Text:V1.1.1" id="text-a0735538e0" class="cmp-text cds-typography "> <p>The General Terms are available in the following languages in addition to English.</p> </div> </div> <div class="cds-c-detailblock__benefits-wrap"> <div data-c-version="DM:Container-Elastic:V2.9.2" class="cds-c-elasticcontainer " data-initial-show="0" data-click-show="0" data-init-elasticcontainer=" " data-showmore=" " data-placeholder-text="false"> <div id="elasticcontainer-33bd73b923" class="muse-l-grid muse-l-grid--halves cds-l-grid--blowout cmp-container" data-c-version="DM:Container-Elastic:V2.9.2"> <div class="static"><div id="static-72fa145225" class="cds-c-static-list " data-c-version="DM:Static List:V2.1.1"> <ul class="cds-c-static-list__itemlist"> <li class="cds-c-static-list__item "> <a class="cds-c-static-list__link" href="https://www.cisco.com/c/dam/en_us/about/doing_business/legal/cisco-general-terms-translations/Cisco_General_Terms-French_Canadian.pdf" target="_self">French (Canada) (PDF)</a> </li> <li class="cds-c-static-list__item "> <a class="cds-c-static-list__link" href="https://www.cisco.com/c/dam/en_us/about/doing_business/legal/cisco-general-terms-translations/Cisco_General_Terms-Chinese_Simplified.pdf" target="_self">Chinese (Simplified) (PDF)</a> </li> <li class="cds-c-static-list__item "> <a class="cds-c-static-list__link" href="https://www.cisco.com/c/dam/en_us/about/doing_business/legal/cisco-general-terms-translations/Cisco_General_Terms-Spanish.pdf" target="_self">Spanish (PDF)</a> </li> <li class="cds-c-static-list__item "> <a class="cds-c-static-list__link" href="https://www.cisco.com/c/dam/en_us/about/doing_business/legal/cisco-general-terms-translations/Cisco_General_Terms-German.pdf" target="_self">German (PDF)</a> </li> <li class="cds-c-static-list__item "> <a class="cds-c-static-list__link" href="https://www.cisco.com/c/dam/en_us/about/doing_business/legal/cisco-general-terms-translations/Cisco_General_Terms-Italian.pdf" target="_self">Italian (PDF)</a> </li> </ul> </div> </div> <div class="static"><div id="static-ec6c55dfc8" class="cds-c-static-list " data-c-version="DM:Static List:V2.1.1"> <ul class="cds-c-static-list__itemlist"> <li class="cds-c-static-list__item "> <a class="cds-c-static-list__link" href="https://www.cisco.com/c/dam/en_us/about/doing_business/legal/cisco-general-terms-translations/Cisco_General_Terms-Chinese_Traditional.pdf" target="_self">Chinese (Traditional) (PDF)</a> </li> <li class="cds-c-static-list__item "> <a class="cds-c-static-list__link" href="https://www.cisco.com/c/dam/en_us/about/doing_business/legal/cisco-general-terms-translations/Cisco_General_Terms-Korean.pdf" target="_self">Korean (PDF)</a> </li> <li class="cds-c-static-list__item "> <a class="cds-c-static-list__link" href="https://www.cisco.com/c/dam/en_us/about/doing_business/legal/cisco-general-terms-translations/Cisco_General_Terms-Japanese.pdf" target="_self">Japanese (PDF)</a> </li> <li class="cds-c-static-list__item "> <a class="cds-c-static-list__link" href="https://www.cisco.com/c/dam/en_us/about/doing_business/legal/cisco-general-terms-translations/Cisco_General_Terms-Portuguese.pdf" target="_self">Portuguese (PDF)</a> </li> </ul> </div> </div> </div> </div> </div> </div>  </div> </cds-styles> <cds-styles data-config-metrics-group="Endcap Component" class="cds-c-endcap cds-c-endcap__theme--dark aem-GridColumn aem-GridColumn--default--12"><div data-config-metrics-title="Older versions of Cisco terms" data-c-version="DM:Endcap (V2):V2.1.0" id="endcap-83de738512" class="muse-l-grid "> <div class="cds-c-endcap__title-container"> <h2 class="cmp-teaser__title"> Older versions of Cisco terms </h2> </div> <div class="cds-c-endcap__description-container"> <div class="cmp-teaser__description cds-typography"><p>For easy reference, we maintain an archive of previous versions of Cisco's contract terms.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta cds-c-cta--primary " href="https://www.cisco.com/c/en/us/about/legal/cloud-and-software/archived-software-terms.html" target="_self"><span class="cmp-button__text">Visit archive</span></a> </span> </div> </div> </div> </cds-styles> </div> 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