Beschwerde und Domain-Missbrauchsmeldung

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</script>   <script type="text/javascript" id="hs-script-loader" async defer src="//js.hs-scripts.com/592061.js"></script>  <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=5, user-scalable=yes">  <meta name="description" content=""> <meta name="author" content=""> <link rel="apple-touch-icon" sizes="180x180" href="/assets/imgs/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="32x32" href="/assets/imgs/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="16x16" href="/assets/imgs/favicon-16x16.png"> <link rel="shortcut icon" href="/assets/imgs/favicon.ico"> <link rel="manifest" href="/assets/imgs/manifest.json"> <link rel="mask-icon" href="/assets/imgs/safari-pinned-tab.svg" color="#002856"> <meta name="google-site-verification" content="GUCpDYVHC-vnbUOaAxdX63WCduRtlpXFQYY43S0or9A" /> <meta name="theme-color" content="#ffffff">    <title> Beschwerde und Domain-Missbrauchsmeldung </title>  <link href="/assets/js/plugins/bootstrap/dist/css/bootstrap.min.css" rel="stylesheet"> <link href="/assets/fonts/font-awesome/css/font-awesome.min.css" rel="stylesheet">    <link href="/assets/css/style.css" rel="stylesheet">  <link href="/assets/css/company.css" rel="stylesheet" />   </head> <body class="retail de page "> <div class="fullpage"> <a class="lang en" href="/migration-to-centralnic-reseller"> <div style="min-height: 30px;line-height: 30px;background-color:#00a4dd;text-align: center;"> <p style="color: #ffffff;"><strong>An exciting new chapter is beginning for our Partners & Customers.</strong> Learn more.</p> </div> </a> <a class="lang de" href="/de/migration-to-centralnic-reseller"> <div style="min-height: 30px;line-height: 30px;background-color:#00a4dd;text-align: center;"> <p style="color: #ffffff;"><strong>F眉r unsere Partner und Kunden beginnt ein aufregendes neues Kapitel.</strong> Weitere Informationen</p> </div> </a> </div>  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KFB5D5W" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>   <a href="#main" style="position:absolute;top:-50px;left:calc(50% - 75px);width:150px;height:22px;padding:2px;text-align:center;line-height:16px;font-size:16px;font-weight:400;background:white;border:1px solid grey;color:black;text-decoration:none;" onfocus="this.style.top='0px'" onblur="this.style.top='-50px'">Skip to main.</a>  <div role="img" class="mainimage" style="background-image: url('')"></div>  <header> <a href="/de/" class="logo-holder"> <img alt="Hexonet Logo" id="blue-logo" class="logo blue" src="/assets/imgs/hexonet-blue.png" /> <img alt="Hexonet Logo" id="white-logo" class="logo white" src="/assets/imgs/hexonet-logo.png" /> </a> <button type="button" id="hamburger" data-toggle="collapse" data-target="#navbar" aria-expanded="false" aria-controls="navbar" aria-label="Main Menu"> <span class="fa fa-bars"></span> <span class="cart-icon-items" style="display:none">#</span> </button> <nav id="navbar" class="navbar-collapse collapse navbar-right"> <a href="/domains" class="lang en">Domains</a> <a href="/de/domains" class="lang de">Domains</a> <a href="/transfer" class="lang en">Transfers</a> <a href="/de/transfer" class="lang de">Transfers</a> <a href="/backorder" class="lang en">Backorders</a> <a href="/de/backorder" class="lang de">Backorders</a> <a href="/products/preorder" class="lang en">Products</a> <a href="/de/products/preorder" class="lang de">Produkte</a> <a class="button open-button" href="/de/resellers"> <span class="lang en de">Reseller</span> </a> <a id="sign-in-btn" class="button" href="/de/sign-in"> <span class="lang en de" id="flywheel">Sign In</span> </a> <a href="/de/sign-up" class="button open-button" aria-label="Sign up"> <span class="lang en de" id="flywheel">Sign Up</span> </a>   <a role="button" aria-label="Switch language to English" id="language-toggle" href="/abuse-complaints" class="lang de">EN</a>  </nav> </header> <main id="main" class="content container" style="display:none"> <div class="fullpage"> <h1>Beschwerde und Domain-Missbrauchsmeldung</h1> <h2 class="subtitle">Die 1API GmbH ist bestrebt, Ihren Kunden einen bestm枚glichen Service zu bieten. Falls Sie aus irgendeinem Grund mit der von der 1API GmbH zur Verf眉gung gestellten Serviceleistungen unzufrieden sind, oder anzeigen m枚chten, dass ein Kunden unsere Dienste missbr盲uchlich verwendet, bitten wir Sie, unsere Bewschwerdeabteilung f眉r Domain-Missbrauch zu kontaktieren. Nach Erhalt Ihrer Beschwerde, werden wir Ihren Fall analysieren und uns zeitnah bei Ihnen melden.</h2> <h2 class="title">1. Wie reiche ich eine Beschwerde ein?</h2> <p>Senden Sie uns Ihre formelle Beschwerde unter Angabe Ihres Namens, Ihrer Adresse und Ihrer Telefonnummer und der betroffenen Domain(s) an die unten angegeben Adresse.</p> <div class="row contact-info"> <div class="col-md-6"> <h3 class="text-center">Complaints</h3> <div class="press-contact"> <p>Email: <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="08696a7d7b6d48606d7067666d7c26666d7c">[email protected]</a></p> <p>Tel: +49 6894 9396-250</p> <p>Mail: C/O: Complaint Department</p> </div> </div> <div class="col-md-6"> <h3 class="text-center">Abuse</h3> <div class="press-contact"> <p>Email: <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="0d6c6f787e684d6568756263687923636879">[email protected]</a></p> <p>Tel: +49 6894 9396-250</p> <p>Mail: C/O: Abuse Department</p> </div> </div> <div class="col-md-12"> <h3 class="text-center">Beh枚rdliche Anfragen</h3> <p>Analog zu den allgemeinen Beschwerden sollte Ihre Anfrage folgende Punkte enthalten: Name Ihrer Organisation, Telefonnummer, vollst盲ndige Adresse Ihrer Organisation und Grund der Anfrage.</p> <div class="press-contact"> <p>Email: <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="f59497808690b59d908d9a9b9081db9b9081">[email protected]</a></p> <p>Tel: +49 6894 9396-250</p> <p>Mail: C/O: Abuse Department</p> </div> </div> </div> <h2 class="title">2. Bearbeitung Ihrer Anfrage</h2> <p>Jede Ihrer Anfragen wird von unserem Support-Team analysiert und zugeordnet. Unser Ziel ist es, dass jede Beschwerde bis sp盲testens 10 Werktage nach Eintreffen bearbeitet wird. Sollte die Bearbeitung eines Falles l盲nger andauern, so erhalten Sie eine kurze Information mit Zeitangabe, wann mit einer L枚sung zu rechnen sein wird. Beh枚rdliche Anfragen werden ebenso gepr眉ft und nach erfolgreicher Validierung Ihrer Organisation bearbeitet. Je nach Komplexit盲t Ihrer Anfrage kann die Bearbeitung einen l盲ngeren Zeitraum in Anspruch nehmen.</p> <h2 class="title">3. Wurde Ihr Problem gel枚st?</h2> <p>Antworten werden nach 48 Stunden automatisch geschlossen, sofern der Beschwerdef眉hrer nicht geantwortet hat. Sollten Sie mit unserer Probleml枚sung nicht zufrieden gewesen sein, so bitten wir Sie uns erneut zu kontaktieren.</p> </div> </main> <footer id="footer" class="container" style="display:none"> <figure id="copyright" class="small"> <a class="footer-logo" href="/de/"> <img src="/assets/imgs/hexonet-logo.png" alt="Hexonet logo" /> </a> <p>漏 1999 - 2024 <span class="uppercase">Hexonet</span></p> <p>All rights reserved</p> </figure> <nav id="footer-nav"> <ul class="footer-nav-list"> <li> <h1> <span class="lang en">Company</span> <span class="lang de">Firma</span> </h1> </li> <li> <a class="footer-link" href="/de/aboutus"> <span class="lang en">About Us</span> <span class="lang de">脺ber Uns</span> </a> </li> <li> <a class="footer-link" href="/de/media-press"> <span class="lang en">Media & Press</span> <span class="lang de">Medien & Presse</span> </a> </li> <li> <a class="footer-link" href="/blog">Blog</a> <li> <a class="footer-link" href="https://careers.centralnicgroup.com/?utm_source=www.hexonet.net" target="_blank"> <span class="lang en">Jobs</span> <span class="lang de">Karriere</span> </a> </li> </ul> <ul class="footer-nav-list"> <li> <h1> <span class="lang en">Resources</span> <span class="lang de">Ressourcen</span> </h1> </li> <li> <a class="footer-link" href="/de/whois">WHOIS</a> </li> <li> <a class="footer-link" href="https://wiki.hexonet.net/" target="_">Wiki</a> </li> <li> <a class="footer-link" href="/de/payment-options"> <span class="lang en">Payment Options</span> <span class="lang de">Zahlungs-Methoden</span> </a> </li> <li> <a class="footer-link" href="/de/resellers/integration">Developers</a> </li> </ul> <ul class="footer-nav-list"> <li> <h1> <span class="lang en">Legal</span> <span class="lang de">Impressum</span> </h1> </li> <li> <a class="footer-link" href="/de/abuse-complaints"> <span class="lang en">Report Abuse</span> <span class="lang de">Missbrauchs-Meldung</span> </a> </li> <li> <a class="footer-link" href="/de/legal/service-agreements">Service Agreements</a> </li> <li> <a class="footer-link" href="/de/legal_notice"> <span class="lang en">Legal Notice</span> <span class="lang de">Impressum</span> </a> </li> <li> <a class="footer-link" href="/de/privacy_policy"> <span class="lang en">Privacy Policy</span> <span class="lang de">Datenschutz</span> </a> </li> <li> <a class="footer-link" href="/de/cookie_policy">Cookie Policy</a> </li> </ul> <ul class="footer-nav-list"> <li> <h1> <span class="lang en">Contact</span> <span class="lang de">Kontakt</span> </h1> </li> <li> <a class="footer-link" href="/de/contact"> <span class="lang en">Contact Us</span> <span class="lang de">Kontaktieren Sie uns</span> </a> </li>  <li class="footer-social"> <a href="https://www.facebook.com/HEXONET/" target="_blank" aria-label="Facebook"> <span class="fa fa-facebook-f"></span> </a> </li> <li class="footer-social"> <a href="https://www.linkedin.com/company/212160/" target="_blank" aria-label="Linkedin"> <span class="fa fa-linkedin"></span> </a> </li> <li class="footer-social"> <a href="https://www.instagram.com/hexonetdomains/" target="_blank" aria-label="Instagram"> <span class="fa fa-instagram"></span> </a> </li> </ul> <ul class="footer-nav-list"> <li class="footer-link"> <a target="_blank" href="https://teaminternet.com/"> <img src="/assets/imgs/team-internet-white.png" alt="Powered by Team Internet PLC" /> </a> </li> </ul> </nav> <ul id="payments"> <li> <div class="visa" aria-label="Visa"></div> </li> <li> <div class="mastercard" aria-label="Mastercard"></div> </li> <li> <div class="alipay" aria-label="Alipay"></div> </li> <li> <div class="paypal" aria-label="Paypal"></div> </li> <li> <div class="wiretransfer" aria-label="Wire Transfer"></div> </li> </ul> </footer>   <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script src="/assets/js/plugins/jquery/dist/jquery.min.js"></script> <script src="/assets/js/plugins/bootstrap/dist/js/bootstrap.min.js"></script> <script src="/assets/js/plugins/instant.page/instantpage.js"></script>   <script> (function($) { var language = (window.location.pathname.substring(0, 3) === '/de') ? 'DE' : 'EN'; $(document).ready(function() { // HEIGHT OF MAIN IMAGE PAGES function setHeight() { $('.over-mainimage').height($(window).height() - 99 - 30); // Only reseller landing has image of 100%. 79px is the height of the navigation; 30px is content padding $('.reseller.page .over-mainimage').height(($(window).height() * .60) - 99); // All type pages have a main image of 60% $('.retail.page .over-mainimage').height($(window).height() * .30 - 99); // Ratail Product page has even less space $('.retail.retailproduct .over-mainimage').height($(window).height() * .30 - 99); // Ratail Product page has even less space }; setHeight(); $(window).resize(function() { setHeight(); }); // GEOLOCATION var sessionStorageTimeStamp = new Date(); if ((typeof(Storage) !== "undefined" && !sessionStorage.country) || (!sessionStorage.timestamp || sessionStorage.timestamp < sessionStorageTimeStamp.valueOf())) { $.ajax({ url: '/geolocation', type: 'post', success: function(data) { sessionStorage['eutaxrate'] = data['eutaxrate']; sessionStorage['taxrate'] = data['taxrate']; sessionStorage['timestamp'] = data['timestamp']; if (data.country && typeof data.country === 'string') { sessionStorage.country = data.country; } if (data.state && typeof data.state === 'string') { sessionStorage.country = data.state; } if (data.isInEUCountry && typeof data.isInEUCountry === 'boolean') { sessionStorage.isInEUCountry = data.isInEUCountry; } else { sessionStorage.isInEUCountry = false; } } }); } // NEWSLETTER SIGNUP $('#newsletter-footer input').change(function() { var emailOK = /.*@.*\..*/.test($('#newsletter-email').val()); // Very simple validation var agreeOK = document.getElementById('newsletter-agree').checked; if (agreeOK && emailOK) { $('#newsletter-submit').prop('disabled', false); } }) $('#newsletter-submit').click(function(event) { $('#newsletter-submit').html('<i class="fa fa-refresh fa-spin fa-fw"></i>'); $('#newsletter-error').hide(); event.preventDefault(); $.ajax({ 'method': 'POST', 'url': '/newsletter/sign-up', 'Content-Type': 'application/json', 'timeout': 5000, // increase timeout from 1.5 to 5 sec data: { 'email': $('#newsletter-email').val(), 'language': language } }).done(function(data) { if (data) { var sucess = data.subscribed; if (sucess) { $('#newsletter-submit').html('THANK YOU').prop('disabled', true); $('#newsletter').trigger("reset"); // Remove all inputed values gtag('event', 'footer', { 'event_category': 'newsletter-signup', 'event_label': 'success' }); } else { console.log('UNEXPECTED RESPONSE', data); $('#newsletter-error').show(); $('#newsletter-submit').html('Submit'); gtag('event', 'footer', { 'event_category': 'newsletter-signup', 'event_label': 'error_unexpexted' }); } } else { console.log('NO DATA'); $('#newsletter-error').show(); $('#newsletter-submit').html('Submit'); gtag('event', 'footer', { 'event_category': 'newsletter-signup', 'event_label': 'error_no_data' }); } }).fail(function(jqXHR, textStatus, errorThrown) { console.log('ERROR POST', errorThrown); $('#newsletter-error').show(); $('#newsletter-submit').html('Submit'); gtag('event', 'footer', { 'event_category': 'newsletter-signup', 'event_label': 'error_timeout' }); }); })   $('.content').fadeIn(); $('#footer').fadeIn(); // FTASKS-1702 MANTAINANCE NOTICE var now = new Date(); var mantainancestarts = new Date(Date.UTC(2020, 10, 21, 8)); // 2020-11-21 08:00:00 UTC var mantainanceend = new Date(Date.UTC(2020, 10, 21, 12)); // 2020-11-21 12:00:00 UTC var isactive = (now > mantainancestarts && now < mantainanceend) ? true : false; if (isactive && /(index)|(signin)|(cart)/.test('page')) { var template = '<div id="maintenanceModal"><div class="lang en"> <h2>Scheduled Maintenance Notice</h2> <p>As you have been officially notified, our announced scheduled maintenance is currently in progress (November 21, 2020 from 08:00:00 UTC to 12:00:00 UTC).</p><p>Our website and DNS servers are fully operational and will remain unaffected. You may experience some unavailability of the Control Panel, OT&E environment, domain search, and sign up, in conjunction with API gateway connections being closed and new connections will be denied.</p><p>We appreciate your patience as we improve our services.</p><p style="text-align:center"><button class="btn" style="position:unset;text-transform:uppercase;background-color:#002856" onclick="(function close(){var modal = document.getElementById(`maintenanceModal`); modal.style.display=`none`; modal.style.visibility=`hidden`;})()">close</button></p></div><div class="lang de"> <h2>Wartungshinweis</h2> <p>Wie Ihnen bereits mitgeteilt wurde, l盲uft derzeit unsere planm盲脽ige Wartung (21. November 2020 von 08:00:00:00 UTC bis 12:00:00:00 UTC).</p><p>Unsere Website und DNS-Server sind voll funktionsf盲hig und davon nicht betroffen. M枚glicherweise sind Control Panel, OT&E-Umgebung, Domainsuche und die Neukunden-Anmeldung zeitweise nicht erreichbar, ausserdem k枚nnen API-Gateway-Verbindungen geschlossen und neue Verbindungen abgelehnt werden.</p><p>Vielen Dank f眉r Ihr Verst盲ndnis.</p><p style="text-align:center"><button class="btn" style="position:unset;text-transform:uppercase;background-color:#002856" onclick="(function close(){var modal = document.getElementById(`maintenanceModal`); modal.style.display=`none`; modal.style.visibility=`hidden`;})()">SCHLIE脽EN</button></p></div></div>'; // Show mantainance $('#main').append(template); // search } // load heavy below-the-fold image on index page // darkbranded header scroll-down $(window).scroll(function () { var current = document.getElementsByTagName('header')[0].className; var classString = 'backer' if (document.getElementsByTagName('header')[0].className.indexOf(classString) === -1 && pageYOffset > 50) { document.getElementsByTagName('header')[0].className += classString; } else if (document.getElementsByTagName('header')[0].className.indexOf(classString) !== -1 && pageYOffset < 50) { document.getElementsByTagName('header')[0].className = ''; } }) }); // $document.ready })(jQuery); </script> </body> </html>

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Beschwerde und Domain-Missbrauchsmeldung