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orders </a> </li> <li class="sidebar-item sidebar-item--depth-1 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/order-printer"> Order Printer </a> </li> <li class="sidebar-item sidebar-item--depth-1"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/get-paid"> Capturing payments </a> </li> <li class="sidebar-item sidebar-item--depth-1"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/deferred-payments"> Deferred payments </a> </li> <li class="sidebar-item sidebar-item--depth-1"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/cancel-delete-order"> Canceling, archiving and deleting orders </a> </li> <li class="sidebar-item sidebar-item--depth-1"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/fraud-analysis"> Fraud analysis </a> </li> <li class="sidebar-item sidebar-item--depth-1"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/conversion-summary"> Conversion tracking </a> </li> <li class="sidebar-item sidebar-item--depth-1"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/abandoned-checkouts"> Recovering abandoned checkouts </a> </li> <li class="sidebar-item sidebar-item--depth-1 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/notifications"> Notifications </a> </li> <li class="sidebar-item sidebar-item--depth-1"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/contact-a-store"> Contacting a Shopify store about an order </a> </li> <li class="sidebar-item sidebar-item--depth-1"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/fraud-filter"> Fraud Filter </a> </li> <li class="sidebar-item sidebar-item--depth-1"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/managing-increased-sales"> Managing increased sales </a> </li> <li class="sidebar-item sidebar-item--depth-1"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/analytics"> Order analytics overview </a> </li> </ul> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/discounts"> Discounts </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/metafields"> Metafields </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/inbox"> Shopify Inbox </a> </li> <li class="sidebar-item 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<li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/community"> Shopify Community </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/shopify-plus"> Organization management <span class="tag tag--plus"></span> </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/taxes"> Taxes </a> </li> <li class="sidebar-item sidebar-item--depth-0"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/custom-storefronts"> Custom shopping experiences </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211207082450/https://help.shopify.com/en/manual/finances"> Finances </a> </li> </ul> </div> </div> <div class="grid__item grid__item--tablet-up-4 grid__item--desktop-up-8"> <section class="section"> <article class="article"> <h1 class="article-title"> Orders </h1> <div class="print-notice"> This page was printed on Dec 07, 2021. For the current version, visit https://help.shopify.com/en/manual/orders. </div> <div id="SectionTOC" class="toc--section display--mobile"> <div class="accordion-item--mobile"> <button class="accordion-link">Also in this section</button> <div class="accordion-content"> <ul> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/status-tracking">Order status page</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/fulfillment">Fulfillment</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/understanding">Processing orders</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/create-orders">Creating draft orders</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/packing-slips">Packing slips</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/manage-orders">Managing orders</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/order-status">Order status</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/export-orders">Exporting to a CSV file</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/search-view-print-orders">Searching, viewing, printing orders</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/refund-cancel-order">Creating returns and refunds</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/edit-orders">Editing orders</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/subscription-orders">Managing subscription orders</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/order-printer">Order Printer</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/get-paid">Capturing payments</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/deferred-payments">Deferred payments</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/cancel-delete-order">Canceling, archiving and deleting orders</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/fraud-analysis">Fraud analysis</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/conversion-summary">Conversion tracking</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/abandoned-checkouts">Recovering abandoned checkouts</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/notifications">Notifications</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/contact-a-store">Contacting a Shopify store about an order</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/fraud-filter">Fraud Filter</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/managing-increased-sales">Managing increased sales</a></li> <li><a class="mobile-sidebar-item" href="/web/20211207082450/https://help.shopify.com/en/manual/orders/analytics">Order analytics overview</a></li> </ul> </div> </div> </div> <p><a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/understanding">Understanding how orders work in Shopify</a> is an important part of running your business. After a customer places an order (using any of your active <a href="/web/20211207082450/https://help.shopify.com/manual/sell-online/#available-online-sales-channels">sales channels</a>), it appears in the <a href="//web.archive.org/web/20211207082450/https://www.shopify.com/admin/orders"><strong>Orders</strong></a> area of Shopify. You can also <a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/create-orders">create orders manually</a> in your Shopify admin to record orders that you've made outside of Shopify or to send your customers send invoices.</p><p>You manage all of your store's orders from the <a href="//web.archive.org/web/20211207082450/https://www.shopify.com/admin/orders"><strong>Orders</strong></a> page of Shopify.</p> <aside class="note note-growth"> <h4>Grow your business</h4> <p>Want to save time and money on order fulfillment? You can use <a href="/web/20211207082450/https://help.shopify.com/manual/shipping/shopify-shipping/buy-and-print"><strong>Shopify Shipping</strong></a> to buy and print USPS shipping labels from your Shopify admin.</p> </aside> <h2 id="in-this-section">In this section</h2> <ul> <li> <a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/understanding">Processing orders</a> </li> <li> <a href="/web/20211207082450/https://help.shopify.com/manual/orders/fulfill-orders">Fulfilling orders</a> </li> <li> <a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/status-tracking">Order status page</a> </li> <li> <a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/create-orders">Creating draft orders</a> </li> <li> <a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/packing-slips">Packing slips</a> </li> <li> <a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/manage-orders">Managing orders</a> </li> <li> <a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/export-orders">Exporting to a CSV file</a> </li> <li> <a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/search-view-print-orders">Searching, viewing, and printing orders</a> </li> <li> <a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/refund-cancel-order">Refunding and canceling orders</a> </li> <li> <a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/get-paid">Capturing payments</a> </li> <li> <a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/fraud-analysis">Fraud analysis</a> </li> <li> <a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/conversion-summary">Conversion tracking</a> </li> <li> <a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/abandoned-checkouts">Recovering abandoned checkouts</a> </li> <li> <a href="/web/20211207082450/https://help.shopify.com/en/manual/orders/contact-a-store">Contacting a Shopify store about an order</a> </li> </ul> </article> <div id="Feedback" data-gid="688257b9-4c28-4c89-928f-dca12767dcb5"></div> </section></div></div> <section class="section background-light color-gray-90 section--tight generic-cta text-center"> <h4 class="inline-cta__heading">Ready to start selling with Shopify?</h4> <a class="marketing-button inline-cta__button" href="https://web.archive.org/web/20211207082450/https://www.shopify.com/">Try it free</a> </section> </main> <footer class="footer--main" role="contentinfo"><h2 class="visuallyhidden">More resources</h2> <div class="footer-top"> <div class="grid"> <div class="grid__item"> <nav class="footer-nav"> <ul class="footer-nav__list" role="list"> <li class="footer-nav__list-item"> <a href="https://web.archive.org/web/20211207082450/https://www.shopify.com/about">About</a> </li> <li class="footer-nav__list-item"> <a 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