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--cds-color-lighten-500: rgba(255, 255, 255, 0.5); --cds-color-lighten-400: rgba(255, 255, 255, 0.4); --cds-color-lighten-300: rgba(255, 255, 255, 0.3); --cds-color-lighten-200: rgba(255, 255, 255, 0.2); --cds-color-lighten-100: rgba(255, 255, 255, 0.1); --cds-color-lighten-50: rgba(255, 255, 255, 0.05); --cds-color-lighten-25: rgba(255, 255, 255, 0.03); --cds-color-lighten-0: rgba(255, 255, 255, 0); --cds-color-pink-975: #1e051a; --cds-color-pink-950: #45093a; --cds-color-pink-900: #661057; --cds-color-pink-800: #7d166a; --cds-color-pink-700: #9c1a84; --cds-color-pink-600: #c429a8; --cds-color-pink-500: #e339c4; --cds-color-pink-400: #f05bd5; --cds-color-pink-300: #ff82e7; --cds-color-pink-200: #ffa6ee; --cds-color-pink-100: #ffccf5; --cds-color-pink-50: #ffe0f9; --cds-color-pink-25: #fff2fd; --cds-color-red-975: #2e0007; --cds-color-red-950: #66000f; --cds-color-red-900: #9e0018; --cds-color-red-800: #c4001d; --cds-color-red-700: #d30a28; --cds-color-red-600: #ed2644; --cds-color-red-500: #f0465f; --cds-color-red-400: #fc657d; --cds-color-red-300: #ff8f9f; --cds-color-red-200: #ffb0bc; --cds-color-red-100: #fad2d8; --cds-color-red-50: #fce5e8; --cds-color-red-25: #fdf5f5; --cds-color-green-975: #02150f; --cds-color-green-950: #062e21; --cds-color-green-900: #074735; --cds-color-green-800: #095941; --cds-color-green-700: #087051; --cds-color-green-600: #118f69; --cds-color-green-500: #22a880; --cds-color-green-400: #3bc29a; --cds-color-green-300: #66dab7; --cds-color-green-200: #94e5cd; --cds-color-green-100: #b8f2e1; --cds-color-green-50: #cffaed; --cds-color-green-25: #ebfdf8; --cds-color-yellow-975: #200900; --cds-color-yellow-950: #471400; --cds-color-yellow-900: #6b1e00; --cds-color-yellow-800: #852600; --cds-color-yellow-700: #a32e00; --cds-color-yellow-600: #c74504; --cds-color-yellow-500: #de6000; --cds-color-yellow-400: #f28100; --cds-color-yellow-300: #faaf00; --cds-color-yellow-200: #ffc936; --cds-color-yellow-100: #ffdc96; --cds-color-yellow-50: #ffeac9; --cds-color-yellow-25: #fff4e8; --cds-color-purple-975: #150333; --cds-color-purple-950: #340385; --cds-color-purple-900: #4a0fab; --cds-color-purple-800: #5b15cf; --cds-color-purple-700: #6923de; --cds-color-purple-600: #8040ed; --cds-color-purple-500: #9258f5; --cds-color-purple-400: #a678f5; --cds-color-purple-300: #c29ffc; --cds-color-purple-200: #d3bbfa; --cds-color-purple-100: #e7d9ff; --cds-color-purple-50: #f1e8ff; --cds-color-purple-25: #f9f5ff; --cds-color-blue-975: #00112a; --cds-color-blue-950: #002761; --cds-color-blue-900: #003b8f; --cds-color-blue-800: #0048b0; --cds-color-blue-700: #0056d2; --cds-color-blue-600: #1e72eb; --cds-color-blue-500: #3587fc; --cds-color-blue-400: #5b9dfc; --cds-color-blue-300: #87b8ff; --cds-color-blue-200: #adcfff; --cds-color-blue-100: #cfe2ff; --cds-color-blue-50: #e3eeff; --cds-color-blue-25: #f0f6ff; --cds-color-grey-975: #0f1114; --cds-color-grey-950: #1e2229; --cds-color-grey-900: #2d3440; --cds-color-grey-800: #363f52; --cds-color-grey-700: #404b61; --cds-color-grey-600: #5b6780; --cds-color-grey-500: #6d7c99; --cds-color-grey-400: #8495b0; --cds-color-grey-300: #a7b4c9; --cds-color-grey-200: #c1cad9; --cds-color-grey-100: #dae1ed; --cds-color-grey-50: #e8eef7; --cds-color-grey-25: #f2f5fa; --cds-color-white-0: #ffffff; --cds-text-decoration-link: underline; --cds-font-family-boutros-coursera: Boutros Coursera, Tahoma, sans-serif; --cds-font-family-source-sans-pro: Source Sans Pro, Arial, sans-serif; --cds-font-size-1100: 5.5rem; --cds-font-size-1050: 5.25rem; --cds-font-size-1000: 5rem; --cds-font-size-950: 4.75rem; --cds-font-size-900: 4.5rem; --cds-font-size-850: 4.25rem; --cds-font-size-800: 4rem; --cds-font-size-750: 3.75rem; --cds-font-size-700: 3.5rem; --cds-font-size-650: 3.25rem; --cds-font-size-600: 3rem; --cds-font-size-550: 2.75rem; --cds-font-size-500: 2.5rem; --cds-font-size-450: 2.25rem; --cds-font-size-400: 2rem; --cds-font-size-375: 1.875rem; --cds-font-size-350: 1.75rem; --cds-font-size-300: 1.5rem; --cds-font-size-250: 1.25rem; --cds-font-size-200: 1rem; --cds-font-size-175: 0.875rem; --cds-font-size-150: 0.75rem; --cds-font-size-125: 0.625rem; --cds-font-size-100: 0.5rem; --cds-letter-spacing-minus30: -0.003em; --cds-letter-spacing-minus50: -0.005em; --cds-letter-spacing-minus100: -0.01em; --cds-letter-spacing-100: 0.01em; --cds-letter-spacing-0: 0em; --cds-line-height-1200: 6rem; --cds-line-height-1150: 5.75rem; --cds-line-height-1100: 5.5rem; --cds-line-height-1050: 5.25rem; --cds-line-height-1000: 5rem; --cds-line-height-900: 4.5rem; --cds-line-height-850: 4.25rem; --cds-line-height-800: 4rem; --cds-line-height-700: 3.5rem; --cds-line-height-650: 3.25rem; --cds-line-height-600: 3rem; --cds-line-height-550: 2.75rem; --cds-line-height-525: 2.625rem; --cds-line-height-500: 2.5rem; --cds-line-height-450: 2.25rem; --cds-line-height-400: 2rem; --cds-line-height-350: 1.75rem; --cds-line-height-300: 1.5rem; --cds-line-height-250: 1.25rem; --cds-line-height-200: 1rem; --cds-line-height-175: 0.875rem; --cds-line-height-150: 0.75rem; --cds-base: 8; --cds-font-weight-700: 700; --cds-font-weight-600: 600; --cds-font-weight-400: 400; --cds-border-radius-max: 50px; --cds-border-radius-400: 32px; --cds-border-radius-200: 16px; --cds-border-radius-100: 8px; --cds-border-radius-50: 4px; --cds-border-radius-25: 2px; --cds-spacing-1400: 112px; --cds-spacing-1000: 80px; --cds-spacing-800: 64px; --cds-spacing-600: 48px; --cds-spacing-400: 32px; --cds-spacing-300: 24px; --cds-spacing-200: 16px; --cds-spacing-150: 12px; --cds-spacing-100: 8px; --cds-spacing-50: 4px; --cds-color-emphasis-quaternary-content-default: var(--cds-color-purple-950); --cds-color-emphasis-quaternary-stroke-default: var(--cds-color-purple-700); --cds-color-emphasis-quaternary-background-xweak: var(--cds-color-purple-25); --cds-color-emphasis-quaternary-background-weak: var(--cds-color-purple-50); --cds-color-emphasis-quaternary-background-default: var(--cds-color-purple-600); --cds-color-emphasis-quaternary-background-strong: var(--cds-color-purple-700); --cds-color-emphasis-quaternary-background-xstrong: var(--cds-color-purple-900); --cds-color-emphasis-tertiary-content-default: var(--cds-color-yellow-800); --cds-color-emphasis-tertiary-stroke-default: var(--cds-color-yellow-300); --cds-color-emphasis-tertiary-background-xweak: var(--cds-color-yellow-25); --cds-color-emphasis-tertiary-background-weak: var(--cds-color-yellow-50); --cds-color-emphasis-tertiary-background-default: var(--cds-color-yellow-300); --cds-color-emphasis-tertiary-background-strong: var(--cds-color-yellow-500); --cds-color-emphasis-tertiary-background-xstrong: var(--cds-color-yellow-600); --cds-color-emphasis-secondary-stroke-default: var(--cds-color-pink-500); --cds-color-emphasis-secondary-content-default: var(--cds-color-pink-800); --cds-color-emphasis-secondary-background-xweak: var(--cds-color-pink-25); --cds-color-emphasis-secondary-background-weak: var(--cds-color-pink-50); --cds-color-emphasis-secondary-background-xstrong: var(--cds-color-pink-700); --cds-color-emphasis-secondary-background-strong: var(--cds-color-pink-600); --cds-color-emphasis-secondary-background-default: var(--cds-color-pink-500); --cds-color-emphasis-neutral-stroke-default: var(--cds-color-grey-600); --cds-color-emphasis-neutral-content-default: var(--cds-color-grey-600); --cds-color-emphasis-neutral-background-xweak: var(--cds-color-grey-25); --cds-color-emphasis-neutral-background-weak: var(--cds-color-grey-50); --cds-color-emphasis-neutral-background-default: var(--cds-color-grey-500); --cds-color-emphasis-neutral-background-xstrong: var(--cds-color-grey-900); --cds-color-emphasis-neutral-background-xxstrong: var(--cds-color-grey-975); --cds-color-emphasis-primary-background-xweak: var(--cds-color-blue-25); --cds-color-emphasis-primary-background-strong: var(--cds-color-blue-700); --cds-color-emphasis-primary-background-default: var(--cds-color-blue-500); --cds-color-emphasis-primary-background-xstrong: var(--cds-color-blue-800); --cds-color-emphasis-primary-background-weak: var(--cds-color-blue-50); --cds-color-emphasis-primary-background-xxstrong: var(--cds-color-blue-950); --cds-color-emphasis-primary-stroke-default: var(--cds-color-blue-500); --cds-color-emphasis-primary-content-default: var(--cds-color-blue-800); --cds-typography-action-secondary: var(--cds-font-weight-600) var(--cds-font-size-175) / var(--cds-line-height-250) var(--cds-font-family-source-sans-pro); --cds-typography-action-primary: var(--cds-font-weight-600) var(--cds-font-size-200) / var(--cds-line-height-300) var(--cds-font-family-source-sans-pro); --cds-typography-body-secondary: var(--cds-font-weight-400) var(--cds-font-size-175) / var(--cds-line-height-250) var(--cds-font-family-source-sans-pro); --cds-typography-body-primary: var(--cds-font-weight-400) var(--cds-font-size-200) / var(--cds-line-height-300) var(--cds-font-family-source-sans-pro); --cds-typography-subtitle-medium: var(--cds-font-weight-600) var(--cds-font-size-200) / var(--cds-line-height-250) var(--cds-font-family-source-sans-pro); --cds-typography-subtitle-large: var(--cds-font-weight-600) var(--cds-font-size-250) / var(--cds-line-height-300) var(--cds-font-family-source-sans-pro); --cds-typography-title-small-sm: var(--cds-font-weight-600) var(--cds-font-size-300) / var(--cds-line-height-450) var(--cds-font-family-source-sans-pro); --cds-typography-title-small: var(--cds-font-weight-600) var(--cds-font-size-375) / var(--cds-line-height-450) var(--cds-font-family-source-sans-pro); --cds-typography-title-medium-sm: var(--cds-font-weight-600) var(--cds-font-size-350) / var(--cds-line-height-450) var(--cds-font-family-source-sans-pro); --cds-typography-title-medium: var(--cds-font-weight-600) var(--cds-font-size-450) / var(--cds-line-height-525) var(--cds-font-family-source-sans-pro); --cds-typography-title-large-sm: var(--cds-font-weight-600) var(--cds-font-size-400) / var(--cds-line-height-500) var(--cds-font-family-source-sans-pro); --cds-typography-title-large: var(--cds-font-weight-600) var(--cds-font-size-600) / var(--cds-line-height-700) var(--cds-font-family-source-sans-pro); --cds-typography-display-sm: var(--cds-font-weight-600) var(--cds-font-size-500) / var(--cds-line-height-550) var(--cds-font-family-source-sans-pro); --cds-typography-display: var(--cds-font-weight-600) var(--cds-font-size-800) / var(--cds-line-height-900) var(--cds-font-family-source-sans-pro); } @media (max-width: 1023.95px) { :root { --cds-typography-display: var(--cds-typography-display-sm); --cds-typography-title-large: var(--cds-typography-title-large-sm); --cds-typography-title-medium: var(--cds-typography-title-medium-sm); --cds-typography-title-small: var(--cds-typography-title-small-sm); } } :root[dir='rtl'] { --cds-text-decoration-link: underline; --cds-typography-action-secondary: var(--cds-font-weight-700) var(--cds-font-size-175) / var(--cds-line-height-250) var(--cds-font-family-boutros-coursera); --cds-typography-action-primary: var(--cds-font-weight-700) var(--cds-font-size-200) / var(--cds-line-height-300) var(--cds-font-family-boutros-coursera); --cds-typography-body-secondary: var(--cds-font-weight-400) var(--cds-font-size-175) / var(--cds-line-height-250) var(--cds-font-family-boutros-coursera); --cds-typography-body-primary: var(--cds-font-weight-400) var(--cds-font-size-200) / var(--cds-line-height-300) var(--cds-font-family-boutros-coursera); --cds-typography-subtitle-medium: var(--cds-font-weight-700) var(--cds-font-size-200) / var(--cds-line-height-250) var(--cds-font-family-boutros-coursera); --cds-typography-subtitle-large: var(--cds-font-weight-700) var(--cds-font-size-250) / var(--cds-line-height-300) var(--cds-font-family-boutros-coursera); --cds-typography-title-small-sm: var(--cds-font-weight-700) var(--cds-font-size-375) / var(--cds-line-height-450) var(--cds-font-family-boutros-coursera); --cds-typography-title-small: var(--cds-font-weight-700) var(--cds-font-size-375) / var(--cds-line-height-450) var(--cds-font-family-boutros-coursera); --cds-typography-title-medium-sm: var(--cds-font-weight-700) var(--cds-font-size-350) / var(--cds-line-height-450) var(--cds-font-family-boutros-coursera); --cds-typography-title-medium: var(--cds-font-weight-700) var(--cds-font-size-450) / var(--cds-line-height-525) var(--cds-font-family-boutros-coursera); --cds-typography-title-large-sm: var(--cds-font-weight-700) var(--cds-font-size-400) / var(--cds-line-height-500) var(--cds-font-family-boutros-coursera); --cds-typography-title-large: var(--cds-font-weight-700) var(--cds-font-size-600) / var(--cds-line-height-700) var(--cds-font-family-boutros-coursera); --cds-typography-display-sm: var(--cds-font-weight-700) var(--cds-font-size-500) / var(--cds-line-height-550) var(--cds-font-family-boutros-coursera); --cds-typography-display: var(--cds-font-weight-700) var(--cds-font-size-800) / var(--cds-line-height-900) var(--cds-font-family-boutros-coursera); } @media (max-width: 1023.95px) { :root[dir='rtl'] { --cds-typography-display: var(--cds-typography-display-sm); --cds-typography-title-large: var(--cds-typography-title-large-sm); --cds-typography-title-medium: var(--cds-typography-title-medium-sm); --cds-typography-title-small: var(--cds-typography-title-small-sm); --cds-typography-display: var(--cds-typography-display-sm); --cds-typography-title-large: var(--cds-typography-title-large-sm); --cds-typography-title-medium: var(--cds-typography-title-medium-sm); --cds-typography-title-small: var(--cds-typography-title-small-sm); } } :root { --cds-font-size-body2: 0.875rem; --cds-font-size-title4: 0.875rem; --cds-letter-spacing-250: -0.2px; --cds-letter-spacing-125: -0.1px; --cds-font-family-body: var(--cds-font-family-source-sans-pro); --cds-font-family-title: var(--cds-font-family-source-sans-pro); --cds-font-family-display: var(--cds-font-family-source-sans-pro); --cds-font-size-body1: var(--cds-font-size-200); --cds-font-size-title3: var(--cds-font-size-200); --cds-font-size-title2: var(--cds-font-size-250); --cds-font-size-title1-xs: var(--cds-font-size-300); --cds-font-size-title1-lg: var(--cds-font-size-350); --cds-font-size-display2-xs: var(--cds-font-size-400); --cds-font-size-display2-sm: var(--cds-font-size-450); --cds-font-size-display2-lg: var(--cds-font-size-550); --cds-font-size-display1-xs: var(--cds-font-size-600); --cds-font-size-display1-sm: var(--cds-font-size-800); --cds-font-size-display1-lg: var(--cds-font-size-1050); --cds-letter-spacing-body2: var(--cds-letter-spacing-0); --cds-letter-spacing-body1: var(--cds-letter-spacing-0); --cds-letter-spacing-title4: var(--cds-letter-spacing-125); --cds-letter-spacing-title3: var(--cds-letter-spacing-125); --cds-letter-spacing-title2: var(--cds-letter-spacing-125); --cds-letter-spacing-title1: var(--cds-letter-spacing-125); --cds-letter-spacing-display2: var(--cds-letter-spacing-125); --cds-letter-spacing-display1: var(--cds-letter-spacing-250); --cds-line-height-body2: var(--cds-line-height-250); --cds-line-height-body1: var(--cds-line-height-300); --cds-line-height-title4: var(--cds-line-height-250); --cds-line-height-title3: var(--cds-line-height-300); --cds-line-height-title2: var(--cds-line-height-350); --cds-line-height-title1-xs: var(--cds-line-height-400); --cds-line-height-title1-lg: var(--cds-line-height-450); --cds-line-height-display2-xs: var(--cds-line-height-500); --cds-line-height-display2-sm: var(--cds-line-height-600); --cds-line-height-display2-lg: var(--cds-line-height-650); --cds-line-height-display1-xs: var(--cds-line-height-700); --cds-line-height-display1-sm: var(--cds-line-height-900); --cds-line-height-display1-lg: var(--cds-line-height-1150); --cds-typography-body2: var(--cds-font-weight-400) var(--cds-font-size-body2) / var(--cds-line-height-body2) var(--cds-font-family-body); --cds-typography-body1: var(--cds-font-weight-400) var(--cds-font-size-body1) / var(--cds-line-height-body1) var(--cds-font-family-body); --cds-typography-title4: var(--cds-font-weight-700) var(--cds-font-size-title4) / var(--cds-line-height-title4) var(--cds-font-family-title); --cds-typography-title3-strong: var(--cds-font-weight-700) var(--cds-font-size-title3) / var(--cds-line-height-title3) var(--cds-font-family-title); --cds-typography-title3: var(--cds-font-weight-600) var(--cds-font-size-title3) / var(--cds-line-height-title3) var(--cds-font-family-title); --cds-typography-title2-weak: var(--cds-font-weight-400) var(--cds-font-size-title2) / var(--cds-line-height-title2) var(--cds-font-family-title); --cds-typography-title2: var(--cds-font-weight-600) var(--cds-font-size-title2) / var(--cds-line-height-title2) var(--cds-font-family-title); --cds-typography-title1-xs-weak: var(--cds-font-weight-400) var(--cds-font-size-title1-xs) / var(--cds-line-height-title1-xs) var(--cds-font-family-title); --cds-typography-title1-xs: var(--cds-font-weight-600) var(--cds-font-size-title1-xs) / var(--cds-line-height-title1-xs) var(--cds-font-family-title); --cds-typography-title1-weak: var(--cds-font-weight-400) var(--cds-font-size-title1-lg) / var(--cds-line-height-title1-lg) var(--cds-font-family-title); --cds-typography-title1: var(--cds-font-weight-600) var(--cds-font-size-title1-lg) / var(--cds-line-height-title1-lg) var(--cds-font-family-title); --cds-typography-display2-xs-weak: var(--cds-font-weight-400) var(--cds-font-size-display2-xs) / var(--cds-line-height-display2-xs) var(--cds-font-family-display); --cds-typography-display2-xs: var(--cds-font-weight-600) var(--cds-font-size-display2-xs) / var(--cds-line-height-display2-xs) var(--cds-font-family-display); --cds-typography-display2-sm-weak: var(--cds-font-weight-400) var(--cds-font-size-display2-sm) / var(--cds-line-height-display2-sm) var(--cds-font-family-display); --cds-typography-display2-sm: var(--cds-font-weight-600) var(--cds-font-size-display2-sm) / var(--cds-line-height-display2-sm) var(--cds-font-family-display); --cds-typography-display2-weak: var(--cds-font-weight-400) var(--cds-font-size-display2-lg) / var(--cds-line-height-display2-lg) var(--cds-font-family-display); --cds-typography-display2: var(--cds-font-weight-600) var(--cds-font-size-display2-lg) / var(--cds-line-height-display2-lg) var(--cds-font-family-display); --cds-typography-display1-xs-weak: var(--cds-font-weight-400) var(--cds-font-size-display1-xs) / var(--cds-line-height-display1-xs) var(--cds-font-family-display); --cds-typography-display1-xs: var(--cds-font-weight-600) var(--cds-font-size-display1-xs) / var(--cds-line-height-display1-xs) var(--cds-font-family-display); --cds-typography-display1-sm-weak: var(--cds-font-weight-400) var(--cds-font-size-display1-sm) / var(--cds-line-height-display1-sm) var(--cds-font-family-display); --cds-typography-display1-sm: var(--cds-font-weight-600) var(--cds-font-size-display1-sm) / var(--cds-line-height-display1-sm) var(--cds-font-family-display); --cds-typography-display1-weak: var(--cds-font-weight-400) var(--cds-font-size-display1-lg) / var(--cds-line-height-display1-lg) var(--cds-font-family-display); --cds-typography-display1: var(--cds-font-weight-600) var(--cds-font-size-display1-lg) / var(--cds-line-height-display1-lg) var(--cds-font-family-display); } @media (max-width: 1023.95px) { :root { --cds-typography-display1: var(--cds-typography-display1-sm); --cds-typography-display1-weak: var(--cds-typography-display1-sm-weak); --cds-typography-display2: var(--cds-typography-display2-sm); --cds-typography-display2-weak: var(--cds-typography-display2-sm-weak); } } @media (max-width: 599.95px) { :root { --cds-typography-display1: var(--cds-typography-display1-xs); --cds-typography-display1-weak: var(--cds-typography-display1-xs-weak); --cds-typography-display2: var(--cds-typography-display2-xs); --cds-typography-display2-weak: var(--cds-typography-display2-xs-weak); --cds-typography-title1: var(--cds-typography-title1-xs); --cds-typography-title1-weak: var(--cds-typography-title1-xs-weak); } } :root[dir='rtl'] { --cds-font-family-body: var(--cds-font-family-boutros-coursera); --cds-font-family-title: var(--cds-font-family-boutros-coursera); --cds-font-family-display: var(--cds-font-family-boutros-coursera); --cds-letter-spacing-body2: var(--cds-letter-spacing-0); --cds-letter-spacing-body1: var(--cds-letter-spacing-0); --cds-letter-spacing-title4: var(--cds-letter-spacing-0); --cds-letter-spacing-title3: var(--cds-letter-spacing-0); --cds-letter-spacing-title2: var(--cds-letter-spacing-0); --cds-letter-spacing-title1: var(--cds-letter-spacing-0); --cds-letter-spacing-display2: var(--cds-letter-spacing-0); --cds-letter-spacing-display1: var(--cds-letter-spacing-0); } @media (max-width: 1023.95px) { :root[dir='rtl'] { --cds-typography-display1: var(--cds-typography-display1-sm); --cds-typography-display1-weak: var(--cds-typography-display1-sm-weak); --cds-typography-display2: var(--cds-typography-display2-sm); --cds-typography-display2-weak: var(--cds-typography-display2-sm-weak); } } @media (max-width: 599.95px) { :root[dir='rtl'] { --cds-typography-display1: var(--cds-typography-display1-xs); --cds-typography-display1-weak: var(--cds-typography-display1-xs-weak); --cds-typography-display2: var(--cds-typography-display2-xs); --cds-typography-display2-weak: var(--cds-typography-display2-xs-weak); --cds-typography-title1: var(--cds-typography-title1-xs); --cds-typography-title1-weak: var(--cds-typography-title1-xs-weak); } } :root { /* Deprecated intent-based tokens 1.0 retained for backward compatibility, mapped to use 3.0 Global Colors */ --cds-color-utility-warning: var(--cds-color-yellow-200); --cds-color-callouts-background-primary-strong: var(--cds-color-blue-950); --cds-color-callouts-background-primary: var(--cds-color-blue-700); --cds-color-callouts-background-tertiary-weak: var(--cds-color-yellow-25); --cds-color-callouts-background-secondary-weak: var(--cds-color-purple-25); --cds-color-callouts-background-primary-weak: var(--cds-color-blue-50); --cds-color-callouts-tertiary-invert: #b0e5fb; --cds-color-callouts-secondary-invert: var(--cds-color-yellow-200); --cds-color-callouts-tertiary: var(--cds-color-blue-900); --cds-color-callouts-secondary: var(--cds-color-purple-950); --cds-color-feedback-background-warning-weak: var(--cds-color-yellow-25); --cds-color-feedback-background-informative-weak: var(--cds-color-blue-25); --cds-color-feedback-background-success-weak: var(--cds-color-green-25); --cds-color-feedback-background-error-weak: var(--cds-color-red-25); --cds-color-feedback-warning: var(--cds-color-yellow-700); --cds-color-feedback-informative: var(--cds-color-blue-700); --cds-color-feedback-success-invert-weak: var(--cds-color-green-50); --cds-color-feedback-success-hover: var(--cds-color-green-800); --cds-color-feedback-success: var(--cds-color-green-700); --cds-color-feedback-error-invert-weak: var(--cds-color-red-50); --cds-color-feedback-error-hover: var(--cds-color-red-900); --cds-color-feedback-error: var(--cds-color-red-700); --cds-color-neutral-background-primary: var(--cds-color-white-0); --cds-color-neutral-background-primary-weak: var(--cds-color-grey-25); --cds-color-neutral-stroke-primary-invert: var(--cds-color-white-0); --cds-color-neutral-stroke-primary-weak: var(--cds-color-grey-50); --cds-color-neutral-stroke-primary: var(--cds-color-grey-300); --cds-color-neutral-disabled-weak: var(--cds-color-grey-25); --cds-color-neutral-disabled-strong: var(--cds-color-grey-200); --cds-color-neutral-disabled: var(--cds-color-grey-50); --cds-color-neutral-primary-invert: var(--cds-color-white-0); --cds-color-neutral-primary-weak: var(--cds-color-grey-600); --cds-color-neutral-primary: var(--cds-color-grey-975); --cds-color-interactive-background-primary-selected-weak: var(--cds-color-purple-25); --cds-color-interactive-background-primary-pressed-weak: var(--cds-color-purple-25); --cds-color-interactive-background-primary-hover-weak: var(--cds-color-blue-25); --cds-color-interactive-stroke-primary-focus-invert: var(--cds-color-blue-25); --cds-color-interactive-stroke-primary-focus: var(--cds-color-purple-700); --cds-color-interactive-primary-selected: var(--cds-color-purple-950); --cds-color-interactive-primary-pressed: var(--cds-color-purple-950); --cds-color-interactive-primary-hover: var(--cds-color-blue-800); --cds-color-interactive-primary: var(--cds-color-blue-700); } </style><style>.rc-GlobalFooter_copyright-row{display:-webkit-box;display:-moz-box;display:-webkit-flex;display:-ms-flexbox;display:box;display:flex;-webkit-box-align:center;-moz-box-align:center;-o-box-align:center;-ms-flex-align:center;-webkit-align-items:center;align-items:center;width:50%}@media (max-width:767px){.rc-GlobalFooter_copyright-row{-webkit-box-orient:vertical;-moz-box-orient:vertical;-o-box-orient:vertical;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;width:auto}}.rc-GlobalFooter_copyright-row.lohp-rebrand{line-height:1.25rem;font-family:Source Sans Pro,Arial,sans-serif}.rc-GlobalFooter_copyright-row--margin-bottom{margin-bottom:20px}.rc-GlobalFooter_copyright-row--margin-top{margin-top:30px}.rc-GlobalFooter_copyright-row--no-list .rc-GlobalFooter_copyright_col{width:auto}.rc-GlobalFooter_copyright-row_text{color:inherit;font-size:.875rem}@media (max-width:767px){.rc-GlobalFooter_copyright-row_text{font-size:.75rem}}.rc-GlobalFooter_copyright_col{width:50%}@media (max-width:767px){.rc-GlobalFooter_copyright_col{width:auto}}.rc-GlobalFooter_copyright_list{margin:0;padding:0;list-style:none;display:-webkit-box;display:-moz-box;display:-webkit-flex;display:-ms-flexbox;display:box;display:flex;-webkit-box-align:center;-moz-box-align:center;-o-box-align:center;-ms-flex-align:center;-webkit-align-items:center;align-items:center}@media (max-width:767px){.rc-GlobalFooter_copyright_list{margin-top:4px}}.rc-GlobalFooter_copyright_list_item{margin:0 10px}.rc-GlobalFooter_copyright_list_item:first-of-type{margin:0 10px 0 5px}@media (max-width:767px){.rc-GlobalFooter_copyright_list_item:first-of-type{margin:0 10px}}.rc-GlobalFooter_copyright_list_item_link:hover{color:inherit}.rc-GlobalFooter_column_header{font-family:OpenSans,Arial,sans-serif;font-size:1.5rem;font-weight:700;margin-bottom:20px}@media (max-width:767px){.rc-GlobalFooter_column_header{font-size:1rem;margin-bottom:15px}.rc-GlobalFooter_column_header .rc-GlobalFooter_column_header{margin-bottom:0}.rc-GlobalFooter_column_header--badges,.rc-GlobalFooter_column_header--social-media{margin-bottom:25px}}.rc-GlobalFooter_column_header.lohp-rebrand{font-family:Source Sans Pro,Arial,sans-serif;font-weight:600;font-size:1.25rem;line-height:1.75rem;letter-spacing:-.1px}.rc-GlobalFooter_column_list{margin:0;padding:0;list-style:none;content-visibility:auto;contain-intrinsic-size:1px 406px}.rc-GlobalFooter_column_list--bold{margin-top:20px}.rc-GlobalFooter_column_list--bold .rc-GlobalFooter_column_list_item{font-weight:700}.rc-GlobalFooter_column_list_item{font-size:1rem;line-height:1.75rem}@media (max-width:767px){.rc-GlobalFooter_column_list_item{font-size:.875rem;line-height:1.5rem}}.rc-GlobalFooter_column_list_item.lohp-rebrand{font-family:Source Sans Pro,Arial,sans-serif;font-size:.875rem;line-height:1.25rem}.rc-GlobalFooter_column_list_item_link,.rc-GlobalFooter_column_list_item_link:hover{color:inherit}.rc-GlobalFooter_coursera-logo{display:block;margin-bottom:20px}@media (max-width:767px){.rc-GlobalFooter_coursera-logo{margin-bottom:10px}}.rc-GlobalFooter_description{margin:0;line-height:1.5rem}.rc-GlobalFooter .rc-GlobalFooter_column .mobile-app-badges{margin-top:40px}@media (max-width:767px){.rc-GlobalFooter .rc-GlobalFooter_column .mobile-app-badges{margin-top:20px}}.rc-GlobalFooter .rc-GlobalFooter_column--no-description .mobile-app-badges{margin-top:25px}.rc-GlobalFooter .rc-GlobalFooter_column--no-description .mobile-app-badges--experiment-badges{margin-top:0}.rc-GlobalFooter .rc-GlobalFooter_column--no-description .mobile-app-badges--experiment-badges .mobile-badge:first-of-type{margin-bottom:1rem;display:inline-block}@media (max-width:767px){.rc-GlobalFooter .rc-GlobalFooter_column--no-description .mobile-app-badges{margin-top:20px}.rc-GlobalFooter_social-media.lohp-rebrand{display:-webkit-box;display:-moz-box;display:-webkit-flex;display:-ms-flexbox;display:box;display:flex;-webkit-box-orient:vertical;-moz-box-orient:vertical;-o-box-orient:vertical;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:center;-moz-box-align:center;-o-box-align:center;-ms-flex-align:center;-webkit-align-items:center;align-items:center}.rc-GlobalFooter_social-media.lohp-rebrand .rc-GlobalFooter_social-media_link{margin-left:10px;margin-right:10px}}.rc-GlobalFooter_social-media--centered .rc-GlobalFooter_social-media_link{margin:0 10px}.rc-GlobalFooter_social-media--left-aligned .rc-GlobalFooter_social-media_link{margin-right:20px;margin-left:0}.rc-GlobalFooter_social-media_list{display:-webkit-box;display:-moz-box;display:-webkit-flex;display:-ms-flexbox;display:box;display:flex;-webkit-box-align:center;-moz-box-align:center;-o-box-align:center;-ms-flex-align:center;-webkit-align-items:center;align-items:center;padding:0;margin:0;list-style:none}.rc-GlobalFooter_social-media_link{display:inline-block;margin-left:20px}.rc-GlobalFooter{border-top:1px solid #e4e4e4;padding-top:2.75rem;overflow:hidden}@media (max-width:767px){.rc-GlobalFooter{padding-top:2.5rem}}@media (min-width:768px){.rc-GlobalFooter.lohp-rebrand .bt3-container{max-width:85%}}@media (max-width:767px){.rc-GlobalFooter.lohp-rebrand .bt3-container{max-width:90%;padding-left:0;padding-right:0}}.rc-GlobalFooter_column-container{display:-webkit-box;display:-moz-box;display:-webkit-flex;display:-ms-flexbox;display:box;display:flex;-webkit-box-align:start;-moz-box-align:start;-o-box-align:start;-ms-flex-align:start;-webkit-align-items:flex-start;align-items:flex-start;-webkit-box-pack:justify;-moz-box-pack:justify;-o-box-pack:justify;-ms-flex-pack:justify;-webkit-justify-content:space-between;justify-content:space-between;margin:0 -15px}@media (max-width:767px){.rc-GlobalFooter_column-container{margin:0}}.rc-GlobalFooter_column-container--sub-content-row{padding-top:15px;padding-bottom:50px;margin:0}.rc-GlobalFooter_column-container--border-top{border-top:1px solid #e4e4e4}.rc-GlobalFooter_column-container--align-items-center{-webkit-box-align:center;-moz-box-align:center;-o-box-align:center;-ms-flex-align:center;-webkit-align-items:center;align-items:center}.rc-GlobalFooter_column-container--column{-webkit-box-orient:vertical;-moz-box-orient:vertical;-o-box-orient:vertical;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column}.rc-GlobalFooter_column{width:100%;padding-bottom:2.75rem;padding-left:15px;padding-right:15px}@media (max-width:767px){.rc-GlobalFooter_column{width:100%;padding-bottom:2rem;padding-left:0;padding-right:0}.rc-GlobalFooter_column--mobile-column{width:50%}.rc-GlobalFooter_column--logo-column .rc-GlobalFooter_column_container{max-width:320px}.rc-GlobalFooter_column--left-aligned .rc-GlobalFooter_column_container{margin:0}}.rc-GlobalFooter_column_container{max-width:170px}.rc-GlobalFooter_column_container--logo-column{max-width:210px}.rc-GlobalFooter .mobile-app-badges,.rc-GlobalFooter .mobile-app-badges .mobile-badge{margin:0}.rc-GlobalFooter .mobile-app-badges .mobile-badge:first-of-type{margin-bottom:15px;display:inline-block}@media (max-width:767px){.rc-GlobalFooter .mobile-app-badges .mobile-badge:first-of-type{margin:0}}.rc-PageFooter.hide-top-border{border-top:none}.rc-PageFooter.modified-background{background-color:#f8f8f8}@media (max-width:824px){.rc-PageFooter.sticky-bar{margin-bottom:73px}}@media (max-width:602px){.rc-PageFooter.sticky-bar{margin-bottom:129px}}@media (max-width:767px){.rc-PaidMediaFooter .rc-GlobalFooter_column_container{margin:0 auto}.rc-PaidMediaFooter .rc-GlobalFooter_column_header{text-align:center}.rc-PaidMediaFooter .mobile-app-badges .mobile-badge:last-child{margin-right:0}.rc-PaidMediaFooter .b-corp-logo{margin:25px auto}}.rc-PaidMediaFooter .rc-GlobalFooter_copyright-row{width:100%;-webkit-box-pack:center;-moz-box-pack:center;-o-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center}@media (max-width:1023px){.rc-PaidMediaFooter.sticky-bar{margin-bottom:83px}}.rc-SubFooterSection{padding-left:20px;padding-right:20px}@media (max-width:608px){.rc-SubFooterSection{margin-bottom:1rem}}@media (min-width:768px){.rc-SubFooterSection.lohp-rebrand{margin-bottom:60px}}@media (max-width:767px){.rc-SubFooterSection.lohp-rebrand{margin-bottom:83px}}.rc-SubFooterSection__header-container{display:-webkit-box;display:-moz-box;display:-webkit-flex;display:-ms-flexbox;display:box;display:flex;-webkit-box-pack:justify;-moz-box-pack:justify;-o-box-pack:justify;-ms-flex-pack:justify;-webkit-justify-content:space-between;justify-content:space-between;-webkit-box-align:center;-moz-box-align:center;-o-box-align:center;-ms-flex-align:center;-webkit-align-items:center;align-items:center;margin-bottom:.75rem}.rc-SubFooterSection__header{line-height:1.5rem;font-weight:700;font-size:15px;margin-bottom:.75rem;color:#1f1f1f;font-family:OpenSans}.rc-SubFooterSection__header.lohp-rebrand{line-height:1.75rem;letter-spacing:-.1px;font-size:20px;font-family:Source Sans Pro,Arial,sans-serif;font-weight:600}.rc-SubFooterSection__header--in-new-experiment{margin-bottom:0}.rc-SubFooterSection__content-column-links{list-style-type:none;padding:0;margin-right:1.125rem;content-visibility:auto;contain-intrinsic-size:1px 670px}.rc-SubFooterSection__content-column-link-item{padding:0;margin-bottom:.625rem;line-height:1.125rem;font-size:.875rem;font-family:OpenSans}.rc-SubFooterSection__content-column-link-item.lohp-rebrand{line-height:1.25rem;font-family:Source Sans Pro,Arial,sans-serif}@media (max-width:608px){.rc-SubFooterSection__content-column-link-item{margin-bottom:.4375rem}}.rc-SubFooterSection__content-column-link-text{color:#1f1f1f}.rc-SubFooterSection__content-column-link-text:hover{color:inherit}.rc-SeoGlobalFooter{background-color:#f8f8f8}.rc-SeoGlobalFooter.lohp-rebrand{background-color:#f5f5f5}@media (max-width:768px){.rc-SeoGlobalFooter.lohp-rebrand.stickyBar{margin-bottom:90px}}.rc-SeoGlobalFooter__content{padding-top:3.0625rem;padding-bottom:8px}@media (max-width:1040px){.rc-SeoGlobalFooter__content{padding-top:2rem}}@media (max-width:608px){.rc-SeoGlobalFooter__content{padding-top:2rem}}.rc-SeoGlobalFooter__content.lohp-rebrand{padding-top:80px}.rc-SeoGlobalFooter__content-heading{font-family:OpenSans;font-weight:700;font-size:1rem;margin-bottom:2rem;letter-spacing:-.78px;line-height:1.6875rem;color:#1f1f1f}@media (max-width:608px){.rc-SeoGlobalFooter__content-heading{margin-bottom:2rem}}.rc-SeoGlobalFooter__global-footer-exp-section{-webkit-box-pack:justify;-moz-box-pack:justify;-o-box-pack:justify;-ms-flex-pack:justify;-webkit-justify-content:space-between;justify-content:space-between}@media (min-width:768px){.rc-SeoGlobalFooter__global-footer-exp-section{margin-top:2rem;margin-bottom:2rem}}@media (max-width:767px){.rc-SeoGlobalFooter__mobile-badges-column{display:-webkit-box;display:-moz-box;display:-webkit-flex;display:-ms-flexbox;display:box;display:flex;-webkit-box-pack:justify;-moz-box-pack:justify;-o-box-pack:justify;-ms-flex-pack:justify;-webkit-justify-content:space-between;justify-content:space-between;margin-bottom:1rem}}@media (max-width:991px){.rc-SeoGlobalFooter__mobile-badges-column.lohp-rebrand{margin-top:40px}}@media (max-width:767px){.rc-SeoGlobalFooter__mobile-badges-column.lohp-rebrand{margin-top:30px;-webkit-box-orient:vertical;-moz-box-orient:vertical;-o-box-orient:vertical;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column}}.rc-SeoGlobalFooter__mobile-badges-column-text{display:none}@media (max-width:767px){.rc-SeoGlobalFooter__mobile-badges-column-text{display:block;line-height:1.75rem;font-family:Source Sans 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flex-basis: 16.666667%; } .cds-111 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .cds-112 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .cds-113 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .cds-114 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .cds-115 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .cds-116 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .cds-117 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .cds-118 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .cds-119 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .cds-120 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:1440px) { .cds-121 { flex-grow: 0; max-width: none; flex-basis: auto; } .cds-122 { flex-grow: 1; max-width: 100%; flex-basis: 0; } .cds-123 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .cds-124 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .cds-125 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .cds-126 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .cds-127 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .cds-128 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .cds-129 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .cds-130 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .cds-131 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .cds-132 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .cds-133 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .cds-134 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:1920px) { .cds-135 { flex-grow: 0; max-width: none; flex-basis: auto; } .cds-136 { flex-grow: 1; max-width: 100%; flex-basis: 0; } .cds-137 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .cds-138 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .cds-139 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .cds-140 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .cds-141 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .cds-142 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .cds-143 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .cds-144 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .cds-145 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .cds-146 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .cds-147 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .cds-148 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } .cds-187 { height: 0; overflow: hidden; transition: height 300ms cubic-bezier(0.4, 0, 0.2, 1) 0ms; } .cds-188 { height: auto; overflow: visible; } .cds-189 { visibility: hidden; } .cds-190 { display: flex; } .cds-191 { width: 100%; } .cds-149 { color: inherit; border: 0; cursor: pointer; margin: 0; display: inline-flex; outline: 0; padding: 0; position: relative; align-items: center; user-select: none; border-radius: 0; vertical-align: middle; -moz-appearance: none; justify-content: center; text-decoration: none; background-color: transparent; -webkit-appearance: none; -webkit-tap-highlight-color: transparent; } .cds-149::-moz-focus-inner { border-style: none; } .cds-149.cds-150 { cursor: default; pointer-events: none; } @media print { .cds-149 { color-adjust: exact; } } .cds-178 { top: 0; left: 0; right: 0; bottom: 0; display: flex; z-index: -1; position: fixed; align-items: center; justify-content: center; background-color: rgba(0, 0, 0, 0.5); -webkit-tap-highlight-color: transparent; } .cds-179 { background-color: transparent; } .cds-152 { z-index: 11000; pointer-events: none; } .cds-153 { pointer-events: auto; } .cds-154[x-placement*="bottom"] .cds-157 { top: 0; left: 0; margin-top: -0.71em; margin-left: 4px; margin-right: 4px; } .cds-154[x-placement*="top"] .cds-157 { left: 0; bottom: 0; margin-left: 4px; margin-right: 4px; margin-bottom: -0.71em; } .cds-154[x-placement*="right"] .cds-157 { left: 0; width: 0.71em; height: 1em; margin-top: 4px; margin-left: -0.71em; margin-bottom: 4px; } .cds-154[x-placement*="left"] .cds-157 { right: 0; width: 0.71em; height: 1em; margin-top: 4px; margin-right: -0.71em; margin-bottom: 4px; } .cds-154[x-placement*="left"] .cds-157::before { transform-origin: 0 0; } .cds-154[x-placement*="right"] .cds-157::before { transform-origin: 100% 100%; } .cds-154[x-placement*="top"] .cds-157::before { transform-origin: 100% 0; } .cds-154[x-placement*="bottom"] .cds-157::before { transform-origin: 0 100%; } .cds-155 { color: #fff; padding: 4px 8px; font-size: 0.625rem; max-width: 300px; word-wrap: break-word; font-family: var(--cds-font-family-source-sans-pro); line-height: 1.4em; border-radius: 4px; background-color: rgba(97, 97, 97, 0.9); } .cds-156 { margin: 0; position: relative; } .cds-157 { color: rgba(97, 97, 97, 0.9); width: 1em; height: 0.71em; overflow: hidden; position: absolute; box-sizing: border-box; } .cds-157::before { width: 100%; height: 100%; margin: auto; content: ""; display: block; transform: rotate(45deg); background-color: currentColor; } .cds-158 { padding: 8px 16px; font-size: 0.875rem; line-height: 1.14286em; } .cds-159 { margin: 0 24px ; transform-origin: right center; } @media (min-width:600px) { .cds-159 { margin: 0 14px; } } .cds-160 { margin: 0 24px; transform-origin: left center; } @media (min-width:600px) { .cds-160 { margin: 0 14px; } } .cds-161 { margin: 24px 0; transform-origin: center bottom; } @media (min-width:600px) { .cds-161 { margin: 14px 0; } } .cds-162 { margin: 24px 0; transform-origin: center top; } @media (min-width:600px) { .cds-162 { margin: 14px 0; } } @media (min-width:0px) and (max-width:599.95px) { .cds-163 { display: none; } } @media (min-width:0px) { .cds-164 { display: none; } } @media (max-width:599.95px) { .cds-165 { display: none; } } @media (min-width:600px) and (max-width:1023.95px) { .cds-166 { display: none; } } @media (min-width:600px) { .cds-167 { display: none; } } @media (max-width:1023.95px) { .cds-168 { display: none; } } @media (min-width:1024px) and (max-width:1439.95px) { .cds-169 { display: none; } } @media (min-width:1024px) { .cds-170 { display: none; } } @media (max-width:1439.95px) { .cds-171 { display: none; } } @media (min-width:1440px) and (max-width:1919.95px) { .cds-172 { display: none; } } @media (min-width:1440px) { .cds-173 { display: none; } } @media (max-width:1919.95px) { .cds-174 { display: none; } } @media (min-width:1920px) { .cds-175 { display: none; } } @media (min-width:1920px) { .cds-176 { display: none; } } @media (min-width:0px) { .cds-177 { display: none; } } .cds-180 { border: none; height: 1px; margin: 0; flex-shrink: 0; background-color: rgba(0, 0, 0, 0.12); } .cds-181 { left: 0; width: 100%; bottom: 0; position: absolute; } .cds-182 { margin-left: 72px; } .cds-183 { 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0.98);--cds-color-lighten-950:rgba(255, 255, 255, 0.95);--cds-color-lighten-900:rgba(255, 255, 255, 0.9);--cds-color-lighten-800:rgba(255, 255, 255, 0.8);--cds-color-lighten-700:rgba(255, 255, 255, 0.7);--cds-color-lighten-600:rgba(255, 255, 255, 0.6);--cds-color-lighten-500:rgba(255, 255, 255, 0.5);--cds-color-lighten-400:rgba(255, 255, 255, 0.4);--cds-color-lighten-300:rgba(255, 255, 255, 0.3);--cds-color-lighten-200:rgba(255, 255, 255, 0.2);--cds-color-lighten-100:rgba(255, 255, 255, 0.1);--cds-color-lighten-50:rgba(255, 255, 255, 0.05);--cds-color-lighten-25:rgba(255, 255, 255, 0.03);--cds-color-lighten-0:rgba(255, 255, 255, 0);--cds-color-pink-975:#1e051a;--cds-color-pink-950:#45093a;--cds-color-pink-900:#661057;--cds-color-pink-800:#7d166a;--cds-color-pink-700:#9c1a84;--cds-color-pink-600:#c429a8;--cds-color-pink-500:#e339c4;--cds-color-pink-400:#f05bd5;--cds-color-pink-300:#ff82e7;--cds-color-pink-200:#ffa6ee;--cds-color-pink-100:#ffccf5;--cds-color-pink-50:#ffe0f9;--cds-color-pink-25:#fff2fd;--cds-color-red-975:#2e0007;--cds-color-red-950:#66000f;--cds-color-red-900:#9e0018;--cds-color-red-800:#c4001d;--cds-color-red-700:#d30a28;--cds-color-red-600:#ed2644;--cds-color-red-500:#f0465f;--cds-color-red-400:#fc657d;--cds-color-red-300:#ff8f9f;--cds-color-red-200:#ffb0bc;--cds-color-red-100:#fad2d8;--cds-color-red-50:#fce5e8;--cds-color-red-25:#fdf5f5;--cds-color-green-975:#02150f;--cds-color-green-950:#062e21;--cds-color-green-900:#074735;--cds-color-green-800:#095941;--cds-color-green-700:#087051;--cds-color-green-600:#118f69;--cds-color-green-500:#22a880;--cds-color-green-400:#3bc29a;--cds-color-green-300:#66dab7;--cds-color-green-200:#94e5cd;--cds-color-green-100:#b8f2e1;--cds-color-green-50:#cffaed;--cds-color-green-25:#ebfdf8;--cds-color-yellow-975:#200900;--cds-color-yellow-950:#471400;--cds-color-yellow-900:#6b1e00;--cds-color-yellow-800:#852600;--cds-color-yellow-700:#a32e00;--cds-color-yellow-600:#c74504;--cds-color-yellow-500:#de6000;--cds-color-yellow-400:#f28100;--cds-color-yellow-300:#faaf00;--cds-color-yellow-200:#ffc936;--cds-color-yellow-100:#ffdc96;--cds-color-yellow-50:#ffeac9;--cds-color-yellow-25:#fff4e8;--cds-color-purple-975:#150333;--cds-color-purple-950:#340385;--cds-color-purple-900:#4a0fab;--cds-color-purple-800:#5b15cf;--cds-color-purple-700:#6923de;--cds-color-purple-600:#8040ed;--cds-color-purple-500:#9258f5;--cds-color-purple-400:#a678f5;--cds-color-purple-300:#c29ffc;--cds-color-purple-200:#d3bbfa;--cds-color-purple-100:#e7d9ff;--cds-color-purple-50:#f1e8ff;--cds-color-purple-25:#f9f5ff;--cds-color-blue-975:#00112a;--cds-color-blue-950:#002761;--cds-color-blue-900:#003b8f;--cds-color-blue-800:#0048b0;--cds-color-blue-700:#0056d2;--cds-color-blue-600:#1e72eb;--cds-color-blue-500:#3587fc;--cds-color-blue-400:#5b9dfc;--cds-color-blue-300:#87b8ff;--cds-color-blue-200:#adcfff;--cds-color-blue-100:#cfe2ff;--cds-color-blue-50:#e3eeff;--cds-color-blue-25:#f0f6ff;--cds-color-grey-975:#0f1114;--cds-color-grey-950:#1e2229;--cds-color-grey-900:#2d3440;--cds-color-grey-800:#363f52;--cds-color-grey-700:#404b61;--cds-color-grey-600:#5b6780;--cds-color-grey-500:#6d7c99;--cds-color-grey-400:#8495b0;--cds-color-grey-300:#a7b4c9;--cds-color-grey-200:#c1cad9;--cds-color-grey-100:#dae1ed;--cds-color-grey-50:#e8eef7;--cds-color-grey-25:#f2f5fa;--cds-color-white-0:#ffffff;--cds-color-callouts-tertiary-invert:#b0e5fb;--cds-text-decoration-link:underline;--cds-font-family-boutros-coursera:Boutros Coursera,Tahoma,sans-serif;--cds-font-family-source-sans-pro:Source Sans Pro,Arial,sans-serif;--cds-font-size-1100:5.5rem;--cds-font-size-1050:5.25rem;--cds-font-size-1000:5rem;--cds-font-size-950:4.75rem;--cds-font-size-900:4.5rem;--cds-font-size-850:4.25rem;--cds-font-size-800:4rem;--cds-font-size-750:3.75rem;--cds-font-size-700:3.5rem;--cds-font-size-650:3.25rem;--cds-font-size-600:3rem;--cds-font-size-550:2.75rem;--cds-font-size-500:2.5rem;--cds-font-size-450:2.25rem;--cds-font-size-400:2rem;--cds-font-size-375:1.875rem;--cds-font-size-350:1.75rem;--cds-font-size-300:1.5rem;--cds-font-size-250:1.25rem;--cds-font-size-200:1rem;--cds-font-size-175:0.875rem;--cds-font-size-150:0.75rem;--cds-font-size-125:0.625rem;--cds-font-size-100:0.5rem;--cds-letter-spacing-minus30:-0.003em;--cds-letter-spacing-minus50:-0.005em;--cds-letter-spacing-minus100:-0.01em;--cds-letter-spacing-100:0.01em;--cds-letter-spacing-0:0em;--cds-line-height-1200:6rem;--cds-line-height-1150:5.75rem;--cds-line-height-1100:5.5rem;--cds-line-height-1050:5.25rem;--cds-line-height-1000:5rem;--cds-line-height-900:4.5rem;--cds-line-height-850:4.25rem;--cds-line-height-800:4rem;--cds-line-height-700:3.5rem;--cds-line-height-650:3.25rem;--cds-line-height-600:3rem;--cds-line-height-550:2.75rem;--cds-line-height-525:2.625rem;--cds-line-height-500:2.5rem;--cds-line-height-450:2.25rem;--cds-line-height-400:2rem;--cds-line-height-375:1.875rem;--cds-line-height-350:1.75rem;--cds-line-height-300:1.5rem;--cds-line-height-250:1.25rem;--cds-line-height-200:1rem;--cds-line-height-175:0.875rem;--cds-line-height-150:0.75rem;--cds-base:8;--cds-font-weight-700:700;--cds-font-weight-600:600;--cds-font-weight-400:400;--cds-border-radius-max:50px;--cds-border-radius-400:32px;--cds-border-radius-200:16px;--cds-border-radius-100:8px;--cds-border-radius-50:4px;--cds-border-radius-25:2px;--cds-spacing-1400:112px;--cds-spacing-1000:80px;--cds-spacing-800:64px;--cds-spacing-600:48px;--cds-spacing-400:32px;--cds-spacing-300:24px;--cds-spacing-200:16px;--cds-spacing-150:12px;--cds-spacing-100:8px;--cds-spacing-50:4px;--cds-color-emphasis-quaternary-content-default:var(--cds-color-purple-950);--cds-color-emphasis-quaternary-stroke-default:var(--cds-color-purple-700);--cds-color-emphasis-quaternary-background-xweak:var(--cds-color-purple-25);--cds-color-emphasis-quaternary-background-weak:var(--cds-color-purple-50);--cds-color-emphasis-quaternary-background-default:var(--cds-color-purple-600);--cds-color-emphasis-quaternary-background-strong:var(--cds-color-purple-700);--cds-color-emphasis-quaternary-background-xstrong:var(--cds-color-purple-900);--cds-color-emphasis-tertiary-content-default:var(--cds-color-yellow-800);--cds-color-emphasis-tertiary-stroke-default:var(--cds-color-yellow-300);--cds-color-emphasis-tertiary-background-xweak:var(--cds-color-yellow-25);--cds-color-emphasis-tertiary-background-weak:var(--cds-color-yellow-50);--cds-color-emphasis-tertiary-background-default:var(--cds-color-yellow-300);--cds-color-emphasis-tertiary-background-strong:var(--cds-color-yellow-500);--cds-color-emphasis-tertiary-background-xstrong:var(--cds-color-yellow-600);--cds-color-emphasis-secondary-stroke-default:var(--cds-color-pink-500);--cds-color-emphasis-secondary-content-default:var(--cds-color-pink-800);--cds-color-emphasis-secondary-background-xweak:var(--cds-color-pink-25);--cds-color-emphasis-secondary-background-weak:var(--cds-color-pink-50);--cds-color-emphasis-secondary-background-xstrong:var(--cds-color-pink-700);--cds-color-emphasis-secondary-background-strong:var(--cds-color-pink-600);--cds-color-emphasis-secondary-background-default:var(--cds-color-pink-500);--cds-color-emphasis-neutral-stroke-default:var(--cds-color-grey-600);--cds-color-emphasis-neutral-content-default:var(--cds-color-grey-600);--cds-color-emphasis-neutral-background-xweak:var(--cds-color-grey-25);--cds-color-emphasis-neutral-background-weak:var(--cds-color-grey-50);--cds-color-emphasis-neutral-background-default:var(--cds-color-grey-500);--cds-color-emphasis-neutral-background-xstrong:var(--cds-color-grey-900);--cds-color-emphasis-neutral-background-xxstrong:var(--cds-color-grey-975);--cds-color-emphasis-primary-background-xweak:var(--cds-color-blue-25);--cds-color-emphasis-primary-background-strong:var(--cds-color-blue-700);--cds-color-emphasis-primary-background-default:var(--cds-color-blue-500);--cds-color-emphasis-primary-background-xstrong:var(--cds-color-blue-800);--cds-color-emphasis-primary-background-weak:var(--cds-color-blue-50);--cds-color-emphasis-primary-background-xxstrong:var(--cds-color-blue-950);--cds-color-emphasis-primary-stroke-default:var(--cds-color-blue-500);--cds-color-emphasis-primary-content-default:var(--cds-color-blue-800);--cds-color-utility-warning:var(--cds-color-yellow-200);--cds-color-utility-overlay:var(--cds-color-darken-500);--cds-color-callouts-background-primary-strong:var(--cds-color-blue-950);--cds-color-callouts-background-primary:var(--cds-color-blue-700);--cds-color-callouts-background-tertiary-weak:var(--cds-color-yellow-25);--cds-color-callouts-background-secondary-weak:var(--cds-color-purple-25);--cds-color-callouts-background-primary-weak:var(--cds-color-blue-50);--cds-color-callouts-secondary-invert:var(--cds-color-yellow-200);--cds-color-callouts-tertiary:var(--cds-color-blue-900);--cds-color-callouts-secondary:var(--cds-color-purple-950);--cds-color-feedback-background-warning-weak:var(--cds-color-yellow-25);--cds-color-feedback-background-informative-weak:var(--cds-color-blue-25);--cds-color-feedback-background-success-weak:var(--cds-color-green-25);--cds-color-feedback-background-error-weak:var(--cds-color-red-25);--cds-color-feedback-warning:var(--cds-color-yellow-700);--cds-color-feedback-informative:var(--cds-color-blue-700);--cds-color-feedback-success-invert-weak:var(--cds-color-green-50);--cds-color-feedback-success-hover:var(--cds-color-green-800);--cds-color-feedback-success:var(--cds-color-green-700);--cds-color-feedback-error-invert-weak:var(--cds-color-red-50);--cds-color-feedback-error-hover:var(--cds-color-red-900);--cds-color-feedback-error:var(--cds-color-red-700);--cds-color-neutral-background-primary:var(--cds-color-white-0);--cds-color-neutral-background-primary-weak:var(--cds-color-grey-25);--cds-color-neutral-stroke-primary-invert:var(--cds-color-white-0);--cds-color-neutral-stroke-primary-weak:var(--cds-color-grey-50);--cds-color-neutral-stroke-primary:var(--cds-color-grey-400);--cds-color-neutral-disabled-weak:var(--cds-color-grey-25);--cds-color-neutral-disabled-strong:var(--cds-color-grey-200);--cds-color-neutral-disabled:var(--cds-color-grey-50);--cds-color-neutral-primary-invert:var(--cds-color-white-0);--cds-color-neutral-primary-weak:var(--cds-color-grey-600);--cds-color-neutral-primary:var(--cds-color-grey-975);--cds-color-interactive-background-primary-selected-weak:var(--cds-color-purple-25);--cds-color-interactive-background-primary-pressed-weak:var(--cds-color-purple-25);--cds-color-interactive-background-primary-hover-weak:var(--cds-color-blue-25);--cds-color-interactive-stroke-primary-focus-invert:var(--cds-color-blue-25);--cds-color-interactive-stroke-primary-focus:var(--cds-color-purple-700);--cds-color-interactive-primary-selected:var(--cds-color-purple-950);--cds-color-interactive-primary-pressed:var(--cds-color-purple-950);--cds-color-interactive-primary-hover:var(--cds-color-blue-800);--cds-color-interactive-primary:var(--cds-color-blue-700);--cds-typography-action-secondary:var(--cds-font-weight-600) var(--cds-font-size-175)/var(--cds-line-height-250) var(--cds-font-family-source-sans-pro);--cds-typography-action-primary:var(--cds-font-weight-600) var(--cds-font-size-200)/var(--cds-line-height-300) var(--cds-font-family-source-sans-pro);--cds-typography-body-secondary:var(--cds-font-weight-400) var(--cds-font-size-175)/var(--cds-line-height-250) var(--cds-font-family-source-sans-pro);--cds-typography-body-primary:var(--cds-font-weight-400) var(--cds-font-size-200)/var(--cds-line-height-300) var(--cds-font-family-source-sans-pro);--cds-typography-subtitle-medium:var(--cds-font-weight-600) var(--cds-font-size-200)/var(--cds-line-height-250) var(--cds-font-family-source-sans-pro);--cds-typography-subtitle-large:var(--cds-font-weight-600) var(--cds-font-size-250)/var(--cds-line-height-300) var(--cds-font-family-source-sans-pro);--cds-typography-title-small-sm:var(--cds-font-weight-600) var(--cds-font-size-300)/var(--cds-line-height-375) var(--cds-font-family-source-sans-pro);--cds-typography-title-small:var(--cds-font-weight-600) var(--cds-font-size-375)/var(--cds-line-height-450) var(--cds-font-family-source-sans-pro);--cds-typography-title-medium-sm:var(--cds-font-weight-600) var(--cds-font-size-350)/var(--cds-line-height-450) var(--cds-font-family-source-sans-pro);--cds-typography-title-medium:var(--cds-font-weight-600) var(--cds-font-size-450)/var(--cds-line-height-525) var(--cds-font-family-source-sans-pro);--cds-typography-title-large-sm:var(--cds-font-weight-600) var(--cds-font-size-400)/var(--cds-line-height-500) var(--cds-font-family-source-sans-pro);--cds-typography-title-large:var(--cds-font-weight-600) var(--cds-font-size-600)/var(--cds-line-height-700) var(--cds-font-family-source-sans-pro);--cds-typography-display-sm:var(--cds-font-weight-600) var(--cds-font-size-500)/var(--cds-line-height-550) var(--cds-font-family-source-sans-pro);--cds-typography-display:var(--cds-font-weight-600) var(--cds-font-size-800)/var(--cds-line-height-900) var(--cds-font-family-source-sans-pro);}@media (max-width: 1023.95px){:root{--cds-typography-display:var(--cds-typography-display-sm);--cds-typography-title-large:var(--cds-typography-title-large-sm);--cds-typography-title-medium:var(--cds-typography-title-medium-sm);--cds-typography-title-small:var(--cds-typography-title-small-sm);}}:root[dir='rtl']{--cds-text-decoration-link:underline;--cds-typography-action-secondary:var(--cds-font-weight-700) var(--cds-font-size-175)/var(--cds-line-height-250) var(--cds-font-family-boutros-coursera);--cds-typography-action-primary:var(--cds-font-weight-700) var(--cds-font-size-200)/var(--cds-line-height-300) var(--cds-font-family-boutros-coursera);--cds-typography-body-secondary:var(--cds-font-weight-400) var(--cds-font-size-175)/var(--cds-line-height-250) var(--cds-font-family-boutros-coursera);--cds-typography-body-primary:var(--cds-font-weight-400) var(--cds-font-size-200)/var(--cds-line-height-300) var(--cds-font-family-boutros-coursera);--cds-typography-subtitle-medium:var(--cds-font-weight-700) var(--cds-font-size-200)/var(--cds-line-height-250) var(--cds-font-family-boutros-coursera);--cds-typography-subtitle-large:var(--cds-font-weight-700) var(--cds-font-size-250)/var(--cds-line-height-300) var(--cds-font-family-boutros-coursera);--cds-typography-title-small-sm:var(--cds-font-weight-700) var(--cds-font-size-375)/var(--cds-line-height-450) var(--cds-font-family-boutros-coursera);--cds-typography-title-small:var(--cds-font-weight-700) var(--cds-font-size-375)/var(--cds-line-height-450) var(--cds-font-family-boutros-coursera);--cds-typography-title-medium-sm:var(--cds-font-weight-700) var(--cds-font-size-350)/var(--cds-line-height-450) var(--cds-font-family-boutros-coursera);--cds-typography-title-medium:var(--cds-font-weight-700) var(--cds-font-size-450)/var(--cds-line-height-525) var(--cds-font-family-boutros-coursera);--cds-typography-title-large-sm:var(--cds-font-weight-700) var(--cds-font-size-400)/var(--cds-line-height-500) var(--cds-font-family-boutros-coursera);--cds-typography-title-large:var(--cds-font-weight-700) var(--cds-font-size-600)/var(--cds-line-height-700) var(--cds-font-family-boutros-coursera);--cds-typography-display-sm:var(--cds-font-weight-700) var(--cds-font-size-500)/var(--cds-line-height-550) var(--cds-font-family-boutros-coursera);--cds-typography-display:var(--cds-font-weight-700) var(--cds-font-size-800)/var(--cds-line-height-900) var(--cds-font-family-boutros-coursera);}@media (max-width: 1023.95px){:root[dir='rtl']{--cds-typography-display:var(--cds-typography-display-sm);--cds-typography-title-large:var(--cds-typography-title-large-sm);--cds-typography-title-medium:var(--cds-typography-title-medium-sm);--cds-typography-title-small:var(--cds-typography-title-small-sm);--cds-typography-display:var(--cds-typography-display-sm);--cds-typography-title-large:var(--cds-typography-title-large-sm);--cds-typography-title-medium:var(--cds-typography-title-medium-sm);--cds-typography-title-small:var(--cds-typography-title-small-sm);}}:root{--cds-font-size-body2:0.875rem;--cds-font-size-title4:0.875rem;--cds-letter-spacing-250:-0.2px;--cds-letter-spacing-125:-0.1px;--cds-font-family-body:var(--cds-font-family-source-sans-pro);--cds-font-family-title:var(--cds-font-family-source-sans-pro);--cds-font-family-display:var(--cds-font-family-source-sans-pro);--cds-font-size-body1:var(--cds-font-size-200);--cds-font-size-title3:var(--cds-font-size-200);--cds-font-size-title2:var(--cds-font-size-250);--cds-font-size-title1-xs:var(--cds-font-size-300);--cds-font-size-title1-lg:var(--cds-font-size-350);--cds-font-size-display2-xs:var(--cds-font-size-400);--cds-font-size-display2-sm:var(--cds-font-size-450);--cds-font-size-display2-lg:var(--cds-font-size-550);--cds-font-size-display1-xs:var(--cds-font-size-600);--cds-font-size-display1-sm:var(--cds-font-size-800);--cds-font-size-display1-lg:var(--cds-font-size-1050);--cds-letter-spacing-body2:var(--cds-letter-spacing-0);--cds-letter-spacing-body1:var(--cds-letter-spacing-0);--cds-letter-spacing-title4:var(--cds-letter-spacing-125);--cds-letter-spacing-title3:var(--cds-letter-spacing-125);--cds-letter-spacing-title2:var(--cds-letter-spacing-125);--cds-letter-spacing-title1:var(--cds-letter-spacing-125);--cds-letter-spacing-display2:var(--cds-letter-spacing-125);--cds-letter-spacing-display1:var(--cds-letter-spacing-250);--cds-line-height-body2:var(--cds-line-height-250);--cds-line-height-body1:var(--cds-line-height-300);--cds-line-height-title4:var(--cds-line-height-250);--cds-line-height-title3:var(--cds-line-height-300);--cds-line-height-title2:var(--cds-line-height-350);--cds-line-height-title1-xs:var(--cds-line-height-400);--cds-line-height-title1-lg:var(--cds-line-height-450);--cds-line-height-display2-xs:var(--cds-line-height-500);--cds-line-height-display2-sm:var(--cds-line-height-600);--cds-line-height-display2-lg:var(--cds-line-height-650);--cds-line-height-display1-xs:var(--cds-line-height-700);--cds-line-height-display1-sm:var(--cds-line-height-900);--cds-line-height-display1-lg:var(--cds-line-height-1150);--cds-typography-body2:var(--cds-font-weight-400) var(--cds-font-size-body2)/var(--cds-line-height-body2) var(--cds-font-family-body);--cds-typography-body1:var(--cds-font-weight-400) var(--cds-font-size-body1)/var(--cds-line-height-body1) var(--cds-font-family-body);--cds-typography-title4:var(--cds-font-weight-700) var(--cds-font-size-title4)/var(--cds-line-height-title4) var(--cds-font-family-title);--cds-typography-title3-strong:var(--cds-font-weight-700) var(--cds-font-size-title3)/var(--cds-line-height-title3) var(--cds-font-family-title);--cds-typography-title3:var(--cds-font-weight-600) var(--cds-font-size-title3)/var(--cds-line-height-title3) var(--cds-font-family-title);--cds-typography-title2-weak:var(--cds-font-weight-400) var(--cds-font-size-title2)/var(--cds-line-height-title2) var(--cds-font-family-title);--cds-typography-title2:var(--cds-font-weight-600) var(--cds-font-size-title2)/var(--cds-line-height-title2) var(--cds-font-family-title);--cds-typography-title1-xs-weak:var(--cds-font-weight-400) 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599.95px){:root{--cds-typography-display1:var(--cds-typography-display1-xs);--cds-typography-display1-weak:var(--cds-typography-display1-xs-weak);--cds-typography-display2:var(--cds-typography-display2-xs);--cds-typography-display2-weak:var(--cds-typography-display2-xs-weak);--cds-typography-title1:var(--cds-typography-title1-xs);--cds-typography-title1-weak:var(--cds-typography-title1-xs-weak);}}:root[dir='rtl']{--cds-font-family-body:var(--cds-font-family-boutros-coursera);--cds-font-family-title:var(--cds-font-family-boutros-coursera);--cds-font-family-display:var(--cds-font-family-boutros-coursera);--cds-letter-spacing-body2:var(--cds-letter-spacing-0);--cds-letter-spacing-body1:var(--cds-letter-spacing-0);--cds-letter-spacing-title4:var(--cds-letter-spacing-0);--cds-letter-spacing-title3:var(--cds-letter-spacing-0);--cds-letter-spacing-title2:var(--cds-letter-spacing-0);--cds-letter-spacing-title1:var(--cds-letter-spacing-0);--cds-letter-spacing-display2:var(--cds-letter-spacing-0);--cds-letter-spacing-display1:var(--cds-letter-spacing-0);}@media 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Support Specialist Professional Certificate</h1><div class="css-12wvpfc"><p class=" css-4s48ix">Launch your career as an IT support specialist. Build job-ready skills – and must-have AI skills – for an in-demand career. Earn a credential from Microsoft. No prior experience required.</p></div><div class="css-12wvpfc"><div class="css-guxf6x"><div class="css-guxf6x"><div class="css-1tv877x"><img src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera-instructor-photos.s3.amazonaws.com/58/9c44dd47404d2f8dc57e1b1cdf50e1/msft_1.jpg?auto=format%2Ccompress&dpr=1&w=75&h=75&fit=crop" srcSet="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera-instructor-photos.s3.amazonaws.com/58/9c44dd47404d2f8dc57e1b1cdf50e1/msft_1.jpg?auto=format%2Ccompress&dpr=2&w=75&h=75&fit=crop 2x, https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera-instructor-photos.s3.amazonaws.com/58/9c44dd47404d2f8dc57e1b1cdf50e1/msft_1.jpg?auto=format%2Ccompress&dpr=3&w=75&h=75&fit=crop 3x" class="css-1hhx4js" style="max-width:75px;max-height:75px" alt=" Microsoft"/></div></div><div class="css-wdxrh4"><div class="css-guxf6x"><p class=" css-4s48ix"><span>Instructor: <a data-click-key="unified_description_page.consumer_professional_certificate_page.click.hero_instructor" data-click-value="{"href":"/instructor/microsoft","namespace":{"action":"click","app":"unified_description_page","component":"hero_instructor","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="hero_instructor" data-track-href="/instructor/microsoft" href="/instructor/microsoft" to="/instructor/microsoft" class="cds-7 cds-1 cds-3 css-9gmd4r cds-30"><span class=" css-4s48ix"> Microsoft</span></a> </span></p></div><div class="css-o97br"></div></div></div></div><div class="css-y6ppwi"><div class="css-uexgjw"><div class="with-enroll-modal"><div class="css-1etbrex"><form action="/professional-certificates/microsoft-it-support-specialist" method="GET" class="css-1y2xaj9"><input type="hidden" name="action" value="enroll"/><button class="cds-149 cds-button-disableElevation cds-button-primary css-rovixp" tabindex="0" type="submit" data-e2e="enroll-button" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="enroll_button" aria-disabled="false"><span class="cds-button-label"><div><span data-test="enroll-button-label">Enroll for Free</span><div class="startdate rc-StartDateString font-xs" data-test="start-date-string"><span>Starts Nov 23</span></div></div></span></button></form><div class="css-1emtwm9"><div class="css-jqcnj3"><div class="subtitle-container" style="font-size:0.75rem;font-weight:bold;margin:4px 0;max-width:400px"><span><div class="rc-FinaidLink reset" data-e2e="finaid-link"><p class="caption-text"><button data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="finaid" data-testid="finaid-link" class="button-link finaid-link" type="button">Financial aid available</button></p></div></span></div></div></div></div></div></div></div><div class="css-1qi3xup"><p class=" css-4s48ix"><span><strong><span>18,378</span></strong> already enrolled</span></p></div><div class="css-i3hxxx"><div data-e2e="hero-coursera-plus-cta" class="css-guxf6x"><p class="cds-7 cds-Typography-base css-51cxur cds-9"><span>Included with <img src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/coursera_plus/landing_page/coursera-plus-blue.png?auto=format%2Ccompress&dpr=1&h=10" srcSet="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/coursera_plus/landing_page/coursera-plus-blue.png?auto=format%2Ccompress&dpr=2&h=10 2x, https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/coursera_plus/landing_page/coursera-plus-blue.png?auto=format%2Ccompress&dpr=3&h=10 3x" class="css-lu0pzj" style="max-height:10px" alt="Coursera Plus"/></span></p><div class="css-guxf6x"><span aria-hidden="true" class="css-1oocsie">•</span><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.coursera_plus_banner" data-click-value="{"href":"/courseraplus","namespace":{"action":"click","app":"unified_description_page","component":"coursera_plus_banner","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="coursera_plus_banner" data-track-href="/courseraplus" href="/courseraplus" to="/courseraplus" class="cds-7 cds-1 cds-3 css-1rzu94i cds-30" aria-label="Learn more about Coursera Plus"><span class="cds-7 cds-Typography-base css-51cxur cds-9" data-e2e="hero-coursera-plus-learn-more">Learn more</span></a></div></div></div></div></div></div></div><div class="css-bhg900"></div></div><div class="cds-45 css-xtzux6 cds-47 cds-grid-item" data-e2e="key-information"><div class="css-7bag3v"><div class="cds-170"><div class="css-dwgey1"><div><div class=" css-fk6qfz"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="kim_view_syllabus" class="css-0" role="presentation"><a class="cds-7 cds-1 cds-3 css-y0doir cds-30" href="#courses">6 course series</a></div></div><div class="css-fw9ih3">Earn a career credential that demonstrates your expertise</div></div></div><div class="css-dwgey1"><div class="css-139h6xi"><div class="cds-7 cds-Typography-base css-h1jogs cds-9">4.7</div><div class="css-in7c14"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" id="cds-react-aria-10" class="css-19e2cig"><path d="M14.35 6.17a.81.81 0 00-.75-.35H10L8.78 2.06a.88.88 0 00-.43-.48.84.84 0 00-.64 0 .85.85 0 00-.51.52L6 5.82H2.36a.89.89 0 00-.6.23.82.82 0 00.06 1.25l3.09 2.37-1.19 3.76a.83.83 0 00.57 1 .819.819 0 00.71-.11L8 12l3 2.29a.78.78 0 00.52.19h.09a.88.88 0 00.56-.31.85.85 0 00.14-.78l-1.2-3.74 3.08-2.36a.83.83 0 00.16-1.12z" fill="currentColor"></path></svg></div></div><p class=" css-vac8rf">(406 reviews)</p></div><div class="css-dwgey1"><div><div class=" css-fk6qfz">Beginner level</div><div class="css-75g58"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="recommended_experience_help" role="presentation"><div class="css-m7ki0s" id="cds-react-aria-11"><div class="cds-ContextualHelp-container"><div class="cds-ContextualHelp-label"><p class=" css-vac8rf">Recommended experience</p></div><button class="cds-149 cds-ContextualHelp-helpToggleButton css-1wk81cj" tabindex="0" type="button" aria-controls="cds-react-aria-11-helpContent" aria-label="Information about difficulty level pre-requisites." id="cds-react-aria-11-helpToggleButton"><svg aria-hidden="true" class="cds-ContextualHelpIcon-customHelpIcon css-1wdokyz" id="cds-react-aria-11-contextual-help-icon" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><g class="info-icon"><path class="i-background" d="M18.78,3.23A11,11,0,1,0,23,11,11,11,0,0,0,18.78,3.23Z"></path><rect class="i-top-serif" height="1.99" width="3.62" x="9.38" y="8.71"></rect><rect class="i-bottom-serif" height="1.99" width="5.25" x="9.38" y="16.59"></rect><rect class="i-neck" height="9.8" width="1.99" x="11.2" y="8.8"></rect><circle class="i-dot" cx="12" cy="5.46" r="1.33"></circle><rect class="x-crosspath" height="1.99" width="1.43" x="11.29" y="10.99"></rect></g></svg></button></div><div class="cds-ContextualHelp-helpContent" id="cds-react-aria-11-helpContent"><div role="presentation" dir="ltr" id="cds-react-aria-12" class="css-1gq8bzo" style="position:fixed;z-index:10000;right:0;bottom:0;top:0;left:0;visibility:hidden"><div class="cds-178 cds-Modal-backdrop" aria-hidden="true" style="opacity:0;visibility:hidden"></div><div tabindex="0" data-test="sentinelStart"></div><div class="cds-Modal-container" style="opacity:0;visibility:hidden"><div data-focus-lock-disabled="disabled"><div aria-modal="true" aria-describedby="dialog-content-a709fe22-c250-4c39-f3c8-1792267c6780" aria-labelledby="cds-react-aria-12-headingGroup" class="cds-Dialog-dialog" role="dialog"><div class="css-1lqbpgq"><button class="cds-149 cds-button-disableElevation cds-button-ghost css-1s96oj" tabindex="0" type="button"><span class="cds-button-label">Close<span class="cds-button-endIcon"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" id="cds-react-aria-13" class="css-0"><path fill-rule="evenodd" clip-rule="evenodd" d="M13.585 14.353l-11.94-12 .71-.706 11.94 12-.71.706z" fill="currentColor"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M14.344 2.353l-11.99 12-.708-.706 11.99-12 .708.706z" fill="currentColor"></path></svg></span></span></button></div><div data-testid="scroll-container" class="css-k0ld8m"><div id="cds-react-aria-12-headingGroup" class="css-1xq57z9"><h2 class=" css-tlf8h5">Recommended experience</h2><p class=" css-4s48ix">Beginner level</p></div><div id="dialog-content-a709fe22-c250-4c39-f3c8-1792267c6780" class="css-11krhap"><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>No prior experience or degree required to get started.</span></span></p></div></div></div><div class="css-1hllf5q"><button class="cds-149 cds-button-disableElevation cds-button-primary css-1aoqo4t" tabindex="0" type="button"><span class="cds-button-label">OK</span></button></div></div></div></div></div><div tabindex="0" data-test="sentinelEnd"></div></div></div></div></div></div></div></div><div class="css-dwgey1"><div><div class=" css-fk6qfz">3 months</div><div class="css-fw9ih3">at 10 hours a week</div></div></div><div class="css-dwgey1"><div><div class=" css-fk6qfz">Flexible schedule</div><div class="css-fw9ih3">Learn at your own pace</div></div><hr class="cds-180 css-147p8xl" aria-hidden="true"/></div></div><div class="css-2qp4i2 cds-168"><div class="css-6mrk5o"><div class="css-86zyin"><div><div class=" css-fk6qfz"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="kim_view_syllabus" class="css-0" role="presentation"><a class="cds-7 cds-1 cds-3 css-y0doir cds-30" href="#courses">6 course series</a></div></div><div class="css-fw9ih3">Earn a career credential that demonstrates your expertise</div></div></div></div><div class="css-6mrk5o"><div class="css-86zyin"><div class="css-139h6xi"><div class="cds-7 cds-Typography-base css-h1jogs cds-9">4.7</div><div class="css-in7c14"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" id="cds-react-aria-14" class="css-19e2cig"><path d="M14.35 6.17a.81.81 0 00-.75-.35H10L8.78 2.06a.88.88 0 00-.43-.48.84.84 0 00-.64 0 .85.85 0 00-.51.52L6 5.82H2.36a.89.89 0 00-.6.23.82.82 0 00.06 1.25l3.09 2.37-1.19 3.76a.83.83 0 00.57 1 .819.819 0 00.71-.11L8 12l3 2.29a.78.78 0 00.52.19h.09a.88.88 0 00.56-.31.85.85 0 00.14-.78l-1.2-3.74 3.08-2.36a.83.83 0 00.16-1.12z" fill="currentColor"></path></svg></div></div><p class=" css-vac8rf">(406 reviews)</p></div></div><div class="css-6mrk5o"><div class="css-86zyin"><div><div class=" css-fk6qfz">Beginner level</div><div class="css-75g58"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="recommended_experience_help" role="presentation"><div class="css-m7ki0s" id="cds-react-aria-15"><div class="cds-ContextualHelp-container"><div class="cds-ContextualHelp-label"><p class=" css-vac8rf">Recommended experience</p></div><button class="cds-149 cds-ContextualHelp-helpToggleButton css-1wk81cj" tabindex="0" type="button" aria-controls="cds-react-aria-15-helpContent" aria-label="Information about difficulty level pre-requisites." id="cds-react-aria-15-helpToggleButton"><svg aria-hidden="true" class="cds-ContextualHelpIcon-customHelpIcon css-1wdokyz" id="cds-react-aria-15-contextual-help-icon" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><g class="info-icon"><path class="i-background" d="M18.78,3.23A11,11,0,1,0,23,11,11,11,0,0,0,18.78,3.23Z"></path><rect class="i-top-serif" height="1.99" width="3.62" x="9.38" y="8.71"></rect><rect class="i-bottom-serif" height="1.99" width="5.25" x="9.38" y="16.59"></rect><rect class="i-neck" height="9.8" width="1.99" x="11.2" y="8.8"></rect><circle class="i-dot" cx="12" cy="5.46" r="1.33"></circle><rect class="x-crosspath" height="1.99" width="1.43" x="11.29" y="10.99"></rect></g></svg></button></div><div class="cds-ContextualHelp-helpContent" id="cds-react-aria-15-helpContent"><div role="presentation" dir="ltr" id="cds-react-aria-16" class="css-1gq8bzo" style="position:fixed;z-index:10000;right:0;bottom:0;top:0;left:0;visibility:hidden"><div class="cds-178 cds-Modal-backdrop" aria-hidden="true" style="opacity:0;visibility:hidden"></div><div tabindex="0" data-test="sentinelStart"></div><div class="cds-Modal-container" style="opacity:0;visibility:hidden"><div data-focus-lock-disabled="disabled"><div aria-modal="true" aria-describedby="dialog-content-d588c108-f793-47d0-de91-cdcc2e3684c1" aria-labelledby="cds-react-aria-16-headingGroup" class="cds-Dialog-dialog" role="dialog"><div class="css-1lqbpgq"><button class="cds-149 cds-button-disableElevation cds-button-ghost css-1s96oj" tabindex="0" type="button"><span class="cds-button-label">Close<span class="cds-button-endIcon"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" id="cds-react-aria-17" class="css-0"><path fill-rule="evenodd" clip-rule="evenodd" d="M13.585 14.353l-11.94-12 .71-.706 11.94 12-.71.706z" fill="currentColor"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M14.344 2.353l-11.99 12-.708-.706 11.99-12 .708.706z" fill="currentColor"></path></svg></span></span></button></div><div data-testid="scroll-container" class="css-k0ld8m"><div id="cds-react-aria-16-headingGroup" class="css-1xq57z9"><h2 class=" css-tlf8h5">Recommended experience</h2><p class=" css-4s48ix">Beginner level</p></div><div id="dialog-content-d588c108-f793-47d0-de91-cdcc2e3684c1" class="css-11krhap"><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>No prior experience or degree required to get started.</span></span></p></div></div></div><div class="css-1hllf5q"><button class="cds-149 cds-button-disableElevation cds-button-primary css-1aoqo4t" tabindex="0" type="button"><span class="cds-button-label">OK</span></button></div></div></div></div></div><div tabindex="0" data-test="sentinelEnd"></div></div></div></div></div></div></div></div></div><div class="css-6mrk5o"><div class="css-86zyin"><div><div class=" css-fk6qfz">3 months</div><div class="css-fw9ih3">at 10 hours a week</div></div></div></div><div class="css-6mrk5o"><div class="css-86zyin"><div><div class=" css-fk6qfz">Flexible schedule</div><div class="css-fw9ih3">Learn at your own pace</div></div></div></div></div></div></div><div class="cds-45 css-1ochsbp cds-47 cds-grid-item cds-92 cds-116"><div class="css-1q7xc2j"><div class="cds-168"><nav><ul class="css-7anh48"><li><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.nav_item_about" data-click-value="{"href":"#about","namespace":{"action":"click","app":"unified_description_page","component":"nav_item_about","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="nav_item_about" data-track-href="#about" href="#about" to="#about" class="css-1gc9wyn" aria-current="true">About</a></li><li><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.nav_item_outcomes" data-click-value="{"href":"#outcomes","namespace":{"action":"click","app":"unified_description_page","component":"nav_item_outcomes","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="nav_item_outcomes" data-track-href="#outcomes" href="#outcomes" to="#outcomes" class="css-sitz2l">Outcomes</a></li><li><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.nav_item_courses" data-click-value="{"href":"#courses","namespace":{"action":"click","app":"unified_description_page","component":"nav_item_courses","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="nav_item_courses" data-track-href="#courses" href="#courses" to="#courses" class="css-sitz2l">Courses</a></li><li><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.nav_item_testimonials" data-click-value="{"href":"#testimonials","namespace":{"action":"click","app":"unified_description_page","component":"nav_item_testimonials","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="nav_item_testimonials" data-track-href="#testimonials" href="#testimonials" to="#testimonials" class="css-sitz2l">Testimonials</a></li><li><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.nav_item_recommendations" data-click-value="{"href":"#recommendations","namespace":{"action":"click","app":"unified_description_page","component":"nav_item_recommendations","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="nav_item_recommendations" data-track-href="#recommendations" href="#recommendations" to="#recommendations" class="css-sitz2l">Recommendations</a></li></ul></nav></div></div></div><div class="cds-45 css-xalpg1 cds-47 cds-grid-item cds-92 cds-116"><div id="about" class="css-qpssb7"><div><div class="css-1m3kxpf"><div class="css-5a2hyw"><h2 class="cds-7 cds-Typography-base css-h1jogs cds-9">What you'll learn</h2></div><div><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="what_you_will_learn_section" role="presentation"><ul class="cds-45 css-7avemv cds-46"><li class="cds-45 css-0 cds-47 cds-grid-item cds-92 cds-100"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-18"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span> Gain skills to succeed in Information technology systems analysis and maintenance. </span></span></p></div></div></div></li><li class="cds-45 css-0 cds-47 cds-grid-item cds-92 cds-100"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-19"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Apply concepts such as Data Backup, Cloud Computing, and Mobile Device Management to practical IT scenarios.</span></span></p></div></div></div></li><li class="cds-45 css-0 cds-47 cds-grid-item cds-92 cds-100"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-20"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Demonstrate a holistic understanding of IT support, combining hardware, software, networking, and security concepts in problem-solving.</span></span></p></div></div></div></li><li class="cds-45 css-0 cds-47 cds-grid-item cds-92 cds-100"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-21"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Learn to adapt diagnostic skills to diverse IT issues within a practical business scenario.</span></span></p></div></div></div></li></ul></div></div></div><div class="css-1m3kxpf"><div class="css-5a2hyw"><h2 class=" css-fk6qfz">Skills you'll gain</h2></div><ul class="css-yk0mzy"><li class="css-0"><span class="css-1l1jvyr"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_skills_link_tag" data-click-value="{"href":"https://www.coursera.org/courses?query=software%20configuration","namespace":{"action":"click","app":"unified_description_page","component":"seo_skills_link_tag","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND","skill":"Software Configuration"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_skills_link_tag" data-track-href="https://www.coursera.org/courses?query=software%20configuration" href="https://www.coursera.org/courses?query=software%20configuration" to="https://www.coursera.org/courses?query=software%20configuration" class="cds-7 cds-1 cds-3 css-1yjbkii cds-30">Software Configuration</a></span></li><li class="css-0"><span class="css-1l1jvyr"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_skills_link_tag" data-click-value="{"href":"https://www.coursera.org/courses?query=network%20protocols","namespace":{"action":"click","app":"unified_description_page","component":"seo_skills_link_tag","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND","skill":"Network Protocols"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_skills_link_tag" data-track-href="https://www.coursera.org/courses?query=network%20protocols" href="https://www.coursera.org/courses?query=network%20protocols" to="https://www.coursera.org/courses?query=network%20protocols" class="cds-7 cds-1 cds-3 css-1yjbkii cds-30">Network Protocols</a></span></li><li class="css-0"><span class="css-1l1jvyr"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_skills_link_tag" data-click-value="{"href":"https://www.coursera.org/courses?query=computer%20hardware","namespace":{"action":"click","app":"unified_description_page","component":"seo_skills_link_tag","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND","skill":"Computer hardware"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_skills_link_tag" data-track-href="https://www.coursera.org/courses?query=computer%20hardware" href="https://www.coursera.org/courses?query=computer%20hardware" to="https://www.coursera.org/courses?query=computer%20hardware" class="cds-7 cds-1 cds-3 css-1yjbkii cds-30">Computer hardware</a></span></li><li class="css-0"><span class="css-1l1jvyr"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_skills_link_tag" data-click-value="{"href":"https://www.coursera.org/courses?query=cloud%20computing","namespace":{"action":"click","app":"unified_description_page","component":"seo_skills_link_tag","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND","skill":"Cloud Computing"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_skills_link_tag" data-track-href="https://www.coursera.org/courses?query=cloud%20computing" href="https://www.coursera.org/courses?query=cloud%20computing" to="https://www.coursera.org/courses?query=cloud%20computing" class="cds-7 cds-1 cds-3 css-1yjbkii cds-30">Cloud Computing</a></span></li><li class="css-0"><span class="css-1l1jvyr"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_skills_link_tag" data-click-value="{"href":"https://www.coursera.org/courses?query=troubleshooting","namespace":{"action":"click","app":"unified_description_page","component":"seo_skills_link_tag","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND","skill":"Troubleshooting"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_skills_link_tag" data-track-href="https://www.coursera.org/courses?query=troubleshooting" href="https://www.coursera.org/courses?query=troubleshooting" to="https://www.coursera.org/courses?query=troubleshooting" class="cds-7 cds-1 cds-3 css-1yjbkii cds-30">Troubleshooting</a></span></li><li class="css-0"><span class="css-1l1jvyr"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_skills_link_tag" data-click-value="{"href":"https://www.coursera.org/courses?query=generative%20ai%20in%20it%20support","namespace":{"action":"click","app":"unified_description_page","component":"seo_skills_link_tag","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND","skill":"Generative AI in IT Support"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_skills_link_tag" data-track-href="https://www.coursera.org/courses?query=generative%20ai%20in%20it%20support" href="https://www.coursera.org/courses?query=generative%20ai%20in%20it%20support" to="https://www.coursera.org/courses?query=generative%20ai%20in%20it%20support" class="cds-7 cds-1 cds-3 css-1yjbkii cds-30">Generative AI in IT Support</a></span></li></ul></div><div class="css-1m3kxpf"><div class="css-5a2hyw"><h2 class=" css-fk6qfz">Details to know</h2></div><div class="cds-45 css-k4zccu cds-46"><div class="cds-45 css-9271ok cds-47 cds-grid-item cds-92 cds-100 cds-112"><img src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/images/31ebcba3851b87d1d8609abf15d0ff7e.png?auto=format%2Ccompress&dpr=1&w=24&h=24" srcSet="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/images/31ebcba3851b87d1d8609abf15d0ff7e.png?auto=format%2Ccompress&dpr=2&w=24&h=24 2x, https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/images/31ebcba3851b87d1d8609abf15d0ff7e.png?auto=format%2Ccompress&dpr=3&w=24&h=24 3x" class="css-y821ir" style="max-width:24px;max-height:24px" alt=""/><div class="css-1qfxccv">Shareable certificate</div><p class=" css-vac8rf">Add to your LinkedIn profile</p></div><div class="cds-45 css-9271ok cds-47 cds-grid-item cds-92 cds-100 cds-112"><svg aria-hidden="true" fill="none" focusable="false" height="24" viewBox="0 0 24 24" width="24" class="css-ggns0z" id="cds-react-aria-22"><path d="M16.5 11a1.5 1.5 0 100-3 1.5 1.5 0 000 3zM7.5 11a1.5 1.5 0 100-3 1.5 1.5 0 000 3zM12 11a1.5 1.5 0 100-3 1.5 1.5 0 000 3z" fill="currentColor"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M5.818 2.499a3.13 3.13 0 00-3.32 3.346l.002.017V20.53l-.003.029a.84.84 0 001.447.671l3.987-4.309H18.18a3.14 3.14 0 003.32-3.32V5.862l.001-.017a3.13 3.13 0 00-3.32-3.346l-.015.001H5.834l-.016-.001zm.047-.999A4.13 4.13 0 001.5 5.897v14.576a1.84 1.84 0 003.175 1.438l.002-.001 3.692-3.99h9.767a4.14 4.14 0 004.364-4.364V5.897A4.13 4.13 0 0018.135 1.5H5.865z" fill="currentColor"></path></svg><div class="css-drc7pp"><span>Taught in English</span></div><div class=" css-vac8rf"><button class="cds-149 cds-button-disableElevation cds-button-ghost css-amruj3" tabindex="0" type="button"><span class="cds-button-label"><span>22 languages available</span></span></button></div></div></div></div></div></div></div></div></div></section><div><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="thin_banner_module" role="presentation"><div class="css-1cps6el"><div><div class="cds-37 css-1cxrrkn cds-38 cds-43"><div class="cds-45 css-1kspkkz cds-46"><div class="cds-45 css-0 cds-47 cds-grid-item cds-92"><div class="css-1f3xod8"><div class="cds-45 css-0 cds-46"><div class="cds-45 css-0 cds-47 cds-grid-item cds-92 cds-116"><h1 class="cds-7 css-17b5z07 cds-9">See how employees at top companies are mastering in-demand skills</h1><div class="css-1yvlauk"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.upsell_coursera_business" data-click-value="{"href":"/business?utm_medium=coursera&utm_source=xdp&utm_campaign=website&utm_content=c4b-xdp-thin-card&utm_term=out","namespace":{"action":"click","app":"unified_description_page","component":"upsell_coursera_business","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="upsell_coursera_business" data-track-href="/business?utm_medium=coursera&utm_source=xdp&utm_campaign=website&utm_content=c4b-xdp-thin-card&utm_term=out" href="/business?utm_medium=coursera&utm_source=xdp&utm_campaign=website&utm_content=c4b-xdp-thin-card&utm_term=out" to="/business?utm_medium=coursera&utm_source=xdp&utm_campaign=website&utm_content=c4b-xdp-thin-card&utm_term=out" class="cds-7 cds-1 cds-3 css-1ibxsrf cds-30">Learn more about Coursera for Business</a></div></div><div class="cds-45 css-1majtw4 cds-47 cds-grid-item cds-92 cds-112"><div class="css-1aokm8x"><img alt="Placeholder" src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/images/74c8747e8210831049cf88dd4eefe26c.png?auto=format%2Ccompress&dpr=2&blur=200&px=8&max-w=320" class="css-3gbnhs"/><div class="lazyload-wrapper"><div class="lazyload-placeholder"></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="career_outcomes" role="presentation"><div id="outcomes" class="css-1cps6el"><div><div class="cds-37 css-1cxrrkn cds-38 cds-43"><div class="cds-45 css-1kspkkz cds-46"><div class="cds-45 css-0 cds-46 cds-47 cds-grid-item"><div class="cds-45 css-1uff99i cds-46 cds-47 cds-grid-item cds-65 cds-92"><div class="cds-45 css-2l7onx cds-47 cds-grid-item cds-92 cds-114"><h2 class="cds-7 cds-Typography-base css-bbd009 cds-9">Prepare for a career in Information Technology</h2><ul class="css-q8or2b"><li>Receive professional-level training from Microsoft</li><li>Demonstrate your proficiency in portfolio-ready projects</li><li>Earn an employer-recognized certificate from Microsoft</li></ul></div><div class="cds-45 css-0 cds-47 cds-grid-item cds-92 cds-114 cds-127"><div><div class="css-1ayzl37"><div class="css-1fupugt"><img alt="Placeholder" src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/images/5f93bc943204e2f80f1ea440d26116b3.png?auto=format%2Ccompress&dpr=2&blur=200&px=8&max-w=562" class="css-3gbnhs"/><div class="lazyload-wrapper"><div class="lazyload-placeholder"></div></div></div></div></div></div></div><div class="cds-45 css-1gjys39 cds-47 cds-grid-item cds-92"><div class="css-1q2evwe"><div class="css-7q71p9"><div class="cds-45 css-osw4ea cds-46"><div class="cds-45 css-0 cds-47 cds-grid-item cds-92 cds-112"><h3 class="cds-7 css-1gexh7h cds-9">Get exclusive access to career resources upon completion</h3></div><ul class="cds-45 css-osw4ea cds-46 cds-47 cds-grid-item cds-92 cds-116"><li class="cds-45 css-1xdhyk6 cds-47 cds-grid-item cds-92 cds-98"><div class="css-k5r76"><svg width="32" height="32" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#clip0_8884_38174)"><path d="M22.5 23.5H9.5V25.5H22.5V23.5Z" fill="black"></path><path d="M22.5002 19.5H9.49023V21.51H22.5002V19.5Z" fill="black"></path><path d="M22.5 15.5H9.5V17.5H22.5V15.5Z" fill="black"></path><path d="M19.3335 2H6.3335C5.7835 2 5.3335 2.45 5.3335 3V30H7.3335V4H18.3335V10C18.3335 10.55 18.7835 11 19.3335 11H25.3335V28H9.3335V30H26.3335C26.8835 30 27.3335 29.55 27.3335 29V10C27.3335 9.73 27.2235 9.48 27.0435 9.29L20.0435 2.29C19.8535 2.1 19.6035 2 19.3335 2ZM20.3335 9V5.41L23.9235 9H20.3335Z" fill="black"></path><path d="M12.75 8C13.71 8 14.5 8.79 14.5 9.75C14.5 10.71 13.71 11.5 12.75 11.5C11.79 11.5 11 10.71 11 9.75C11 8.79 11.79 8 12.75 8ZM12.75 6C10.68 6 9 7.68 9 9.75C9 11.82 10.68 13.5 12.75 13.5C14.82 13.5 16.5 11.82 16.5 9.75C16.5 7.68 14.82 6 12.75 6Z" fill="black"></path></g><defs><clipPath id="clip0_8884_38174"><rect width="32" height="32" fill="white"></rect></clipPath></defs></svg></div><div class="css-0"><div class=" css-6ecy9b">Resume review</div><div class="css-17fbvfy"><div class="rc-Markdown styled"><p>Improve your resume and LinkedIn with personalized feedback</p></div></div></div></li><li class="cds-45 css-1xdhyk6 cds-47 cds-grid-item cds-92 cds-98"><div class="css-k5r76"><svg width="31" height="31" viewBox="0 0 31 31" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M28.1562 4H2.96875C2.43594 4 2 4.43594 2 4.96875V23.375H3.9375V5.9375H21.375V21.4375H5.875V23.375H14.5938V25.3125H9.75V27.25H21.375V25.3125H16.5312V23.375H28.1562C28.6891 23.375 29.125 22.9391 29.125 22.4062V4.96875C29.125 4.43594 28.6891 4 28.1562 4ZM23.3125 5.9375H27.1875V9.8125H23.3125V5.9375ZM23.3125 11.75H27.1875V15.625H23.3125V11.75ZM23.3125 21.4375V17.5625H27.1875V21.4375H23.3125Z" fill="black"></path><path d="M15.5 10.6562C15.5 9.05781 14.1922 7.75 12.5938 7.75C10.9953 7.75 9.6875 9.05781 9.6875 10.6562C9.6875 12.2547 10.9953 13.5625 12.5938 13.5625C14.1922 13.5625 15.5 12.2547 15.5 10.6562ZM11.625 10.6562C11.625 10.1234 12.0609 9.6875 12.5938 9.6875C13.1266 9.6875 13.5625 10.1234 13.5625 10.6562C13.5625 11.1891 13.1266 11.625 12.5938 11.625C12.0609 11.625 11.625 11.1891 11.625 10.6562Z" fill="black"></path><path d="M7.75 19.375H9.6875C9.6875 17.7766 10.9953 16.4688 12.5938 16.4688C14.1922 16.4688 15.5 17.7766 15.5 19.375H17.4375C17.4375 16.7013 15.2675 14.5312 12.5938 14.5312C9.92 14.5312 7.75 16.7013 7.75 19.375Z" fill="black"></path></svg></div><div class="css-0"><div class=" css-6ecy9b">Interview prep</div><div class="css-17fbvfy"><div class="rc-Markdown styled"><p>Practice your skills with interactive tools and mock interviews</p></div></div></div></li><li class="cds-45 css-1xdhyk6 cds-47 cds-grid-item cds-92 cds-98"><div class="css-k5r76"><svg width="32" height="32" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#clip0_8884_38205)"><path d="M28.1202 9.90999C26.5702 7.90999 24.3402 6.74999 22.0102 6.48999V8.50999C23.7402 8.75999 25.3902 9.64999 26.5402 11.14C26.9902 11.72 27.3402 12.36 27.5802 13.01C28.3302 15.05 28.0802 17.33 26.9302 19.16C26.8202 19.34 26.7602 19.54 26.7702 19.75L26.9702 23.12L23.7602 22.09C23.5602 22.03 23.3502 22.03 23.1502 22.09C21.3102 22.68 19.2902 22.47 17.6102 21.53C18.2002 20.9 18.7102 20.16 19.1202 19.33C20.6402 16.24 20.2002 12.45 18.0302 9.77999C17.9002 9.61999 17.7502 9.46999 17.6102 9.31999C18.3702 8.89999 19.1802 8.61999 20.0102 8.49999V6.48999C18.6102 6.63999 17.2402 7.11999 16.0102 7.93999C14.7802 7.11999 13.4002 6.63999 12.0102 6.48999V8.49999C12.8402 8.61999 13.6502 8.89999 14.4102 9.31999C14.2702 9.46999 14.1302 9.61999 13.9902 9.77999C11.8202 12.45 11.3802 16.24 12.9002 19.33C13.3102 20.17 13.8302 20.9 14.4102 21.53C12.7202 22.47 10.7102 22.68 8.87023 22.09C8.67023 22.03 8.46023 22.02 8.26023 22.09L5.05023 23.12L5.25023 19.75C5.26023 19.54 5.20023 19.34 5.09023 19.16C3.94023 17.33 3.69023 15.05 4.44023 13.01C4.68023 12.35 5.02023 11.72 5.48023 11.14C6.63023 9.64999 8.28023 8.75999 10.0102 8.50999V6.48999C7.68023 6.74999 5.45023 7.90999 3.90023 9.90999C1.59023 12.89 1.45023 16.87 3.24023 19.95L2.97023 24.46C2.93023 25.16 3.61023 25.69 4.27023 25.47L8.57023 24.09C11.0902 24.8 13.8202 24.37 16.0102 22.91C18.2002 24.37 20.9302 24.8 23.4502 24.09L27.7502 25.47C28.4202 25.69 29.1002 25.16 29.0502 24.46L28.7802 19.95C30.5602 16.87 30.4302 12.89 28.1202 9.90999ZM15.8502 10.69C15.9002 10.64 15.9602 10.6 16.0102 10.55C16.0602 10.6 16.1202 10.64 16.1702 10.69C18.1102 12.79 18.5702 15.98 17.2802 18.54C16.9402 19.22 16.5002 19.8 16.0102 20.3C15.5202 19.8 15.0802 19.22 14.7402 18.54C13.4502 15.98 13.9002 12.79 15.8502 10.69Z" fill="black"></path></g><defs><clipPath id="clip0_8884_38205"><rect width="32" height="32" fill="white"></rect></clipPath></defs></svg></div><div class="css-0"><div class=" css-6ecy9b">Career support</div><div class="css-17fbvfy"><div class="rc-Markdown styled"><p>Plan your career move with Coursera's job search guide</p></div></div></div></li></ul></div></div></div></div></div></div></div></div></div></div></div><div><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="career_cert_module" role="presentation"><div class="css-1cps6el"><div><div class="cds-37 css-1cxrrkn cds-38 cds-43"><div class="cds-45 css-1kspkkz cds-46"><div class="cds-45 css-0 cds-47 cds-grid-item cds-92"><div class="css-qwswsz"><div class="css-mc1uvo"><div class="css-h4rs9z"><img alt="Placeholder" src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/images/de1a6556fbe605411e8c1c2ca4ba45f1.png?auto=format%2Ccompress&dpr=2&blur=200&px=8&max-w=259" class="css-3gbnhs"/><div class="lazyload-wrapper"><div class="lazyload-placeholder"></div></div></div></div></div><div class="css-1sdlybt"><div class="cds-45 css-0 cds-46"><div class="cds-45 css-0 cds-47 cds-grid-item cds-92 cds-115"><div class="css-1o5q1ld"><h2 class="cds-7 css-3i3jpd cds-9">Earn a career certificate</h2><p class=" 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css-5gu5a6 cds-47 cds-grid-item cds-106 cds-115"><div><h2 class="cds-7 cds-Typography-base css-bbd009 cds-9">Earn 50% off your Certification Exam (MS-900)</h2><button class="cds-149 cds-button-disableElevation cds-button-ghost css-9oqhkl" tabindex="0" type="button" aria-label="Learn more about Earn 50% off your Certification Exam (MS-900)"><span class="cds-button-label">Learn more</span></button><div role="presentation" dir="ltr" id="cds-react-aria-24" class="css-1gq8bzo" style="position:fixed;z-index:10000;right:0;bottom:0;top:0;left:0;visibility:hidden"><div class="cds-178 cds-Modal-backdrop" aria-hidden="true" style="opacity:0;visibility:hidden"></div><div tabindex="0" data-test="sentinelStart"></div><div class="cds-Modal-container" style="opacity:0;visibility:hidden"><div data-focus-lock-disabled="disabled"><div aria-modal="true" aria-describedby="dialog-content-10155150-eb07-43f9-d697-df2ad913130b" aria-labelledby="cds-react-aria-24-headingGroup" class="cds-Dialog-dialog" role="dialog"><div class="css-1lqbpgq"><button class="cds-149 cds-button-disableElevation cds-button-ghost css-1s96oj" tabindex="0" type="button"><span class="cds-button-label">Close<span class="cds-button-endIcon"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" id="cds-react-aria-25" class="css-0"><path fill-rule="evenodd" clip-rule="evenodd" d="M13.585 14.353l-11.94-12 .71-.706 11.94 12-.71.706z" fill="currentColor"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M14.344 2.353l-11.99 12-.708-.706 11.99-12 .708.706z" fill="currentColor"></path></svg></span></span></button></div><div data-testid="scroll-container" class="css-k0ld8m"><div id="cds-react-aria-24-headingGroup" class="css-1xq57z9"><h2 class=" css-tlf8h5">Promotion details</h2></div><div id="dialog-content-10155150-eb07-43f9-d697-df2ad913130b" class="css-11krhap"><p class=" css-4s48ix">Learners who pass the Microsoft IT Support Specialist Professional Certificate will receive a voucher for 50% off the MS-900 certificate exam.</p></div><div class="css-1hllf5q"><button class="cds-149 cds-button-disableElevation cds-button-primary css-1aoqo4t" tabindex="0" type="button"><span class="cds-button-label">OK</span></button></div></div></div></div></div><div tabindex="0" data-test="sentinelEnd"></div></div></div><div class="cds-170"><div class="css-186ya75"><div class="css-15c4fcm"><img alt="Placeholder" src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://images.ctfassets.net/wp1lcwdav1p1/1G5DzhFonfzgJCgKVE9meS/9937efd79252cdfc533f8a1a2f4df291/Logo.png?auto=format%2Ccompress&dpr=2&blur=200&px=8&max-w=80" class="css-3gbnhs"/><div class="lazyload-wrapper"><div class="lazyload-placeholder"></div></div></div></div></div></div><div class="cds-45 css-1u5ki0s cds-47 cds-grid-item cds-106 cds-113"><div class="css-186ya75"><div class="css-15c4fcm"><img alt="Placeholder" src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://images.ctfassets.net/wp1lcwdav1p1/1G5DzhFonfzgJCgKVE9meS/9937efd79252cdfc533f8a1a2f4df291/Logo.png?auto=format%2Ccompress&dpr=2&blur=200&px=8&max-w=80" class="css-3gbnhs"/><div class="lazyload-wrapper"><div class="lazyload-placeholder"></div></div></div></div></div></div></div></div></div></div></div></div><div id="courses" class="css-1cps6el"><div><div class="cds-37 css-1cxrrkn cds-38 cds-43"><div class="cds-45 css-1kspkkz cds-46"><div class="cds-45 css-0 cds-47 cds-grid-item cds-92 cds-115 cds-130"><h2 class="cds-7 cds-Typography-base css-bbd009 cds-9"><span>Professional Certificate - 6 course series</span><div class="css-1wwut41"></div></h2><div class="css-68xxf3"><div class="css-10jtpc0"><div class="rc-TogglableContent about-section collapsed"><div class="content" style="height:65px" aria-hidden="true"><div class="content-inner"><div><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><strong><span>Learners who complete this program will receive a 50% discount voucher to take the MS-900 Certification Exam.</span></strong></span></p><p data-text-variant="body1"><span><span>Organizations rely on IT support professionals to drive the development and maintenance of various technological systems. Prepare for a new career in this high-demand field with professional training from Microsoft, one of the largest technology companies in the world. The role of an IT support professional includes handling computer systems, networks, and software applications. With 60% of Fortune 500 companies using Microsoft 365 to empower their workforce, developing IT support skills is essential in this field. </span></span><span><sup><span>1</span></sup></span><span><span> </span></span></p><p data-text-variant="body1"><span><span>Through a mix of videos, assessments, and hands-on activities, you’ll develop a strong foundation in IT support fundamentals, networking, software, hardware and data backup, cybersecurity, Microsoft 365 ecosystem, and Troubleshooting Diagnostics. You'll also have the option to learn how generative AI tools and techniques are used in IT Support. </span></span></p><p data-text-variant="body1"><span><span>When you graduate, you’ll have tangible examples to talk about in job interviews, and you’ll also be prepared to take the Exam MS-900: Microsoft 365 Fundamentals.</span></span></p><p><span><sup><span>1 </span></sup></span><span><span>Microsoft solutions boost productivity of Fortune 500 frontline workers with next-generation AI. (2023, August 10). </span></span></p><p><span><span>Applied Learning Project</span></span></p><p><span><span>This program has been uniquely mapped to key job skills required in IT support specialist roles. </span></span></p><p data-text-variant="body1"><span><span>In each course, you’ll be able to consolidate what you have learned by completing a project that simulates real-world IT support specialist scenarios. You’ll also complete a final capstone project where you’ll work through the process of solving a fictional IT-related business problem as an IT support specialist. </span></span></p><p data-text-variant="body1"><span><span>The project will include practicing on:</span></span></p><ul><li><p data-text-variant="body1"><span><span>A real-world scenario focused on system maintenance and upgrading, network connectivity, software selection, and set-up, as well as security considerations. </span></span></p></li><li><p data-text-variant="body1"><span><span>A real-world capstone project that enables you to demonstrate your IT support specialist skills.</span></span></p></li></ul><p data-text-variant="body1"><span><span>Based on this information you will:</span></span></p><ul><li><p data-text-variant="body1"><span><span>Examine the output of several diagnostic tools.</span></span></p></li><li><p data-text-variant="body1"><span><span>Document an upgrade recommendation that also takes the business use of the system into account.</span></span></p></li><li><p data-text-variant="body1"><span><span>Use multiple diagnostic outputs to assess and diagnose typical IT issues and recommend a solution. </span></span></p></li></ul></div></div></div></div></div></div></div></div></div><div class="cds-45 css-0 cds-47 cds-grid-item cds-92 cds-115 cds-130"><div><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="syllabus" role="presentation"><div class="css-m9zcdt"><div class="css-fndret"><div class="" data-testid="accordion-item"><div class="css-1pi3g2x"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-26"><div class="css-3glzp7"><div class="css-2ja1qv"><div class="css-yllq6p"><div class="css-zwlk01"><h3 class="cds-7 css-1pxm1ir cds-9"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.sdp_course_list_link" data-click-value="{"courseName":"Introduction to Computers","href":"/learn/introduction-to-computers?specialization=microsoft-it-support-specialist","namespace":{"action":"click","app":"unified_description_page","component":"sdp_course_list_link","page":"consumer_professional_certificate_page"},"s12nSlug":"microsoft-it-support-specialist","schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="sdp_course_list_link" data-track-href="/learn/introduction-to-computers?specialization=microsoft-it-support-specialist" href="/learn/introduction-to-computers?specialization=microsoft-it-support-specialist" to="/learn/introduction-to-computers?specialization=microsoft-it-support-specialist" class="cds-7 cds-1 cds-3 css-1jglcdr cds-30" aria-label="Course 1: Introduction to Computers" data-e2e="sdp-course-list-link">Introduction to Computers</a></h3><div class="css-3odziz"><span>Course 1</span><span aria-hidden="true" class="css-1oocsie">•</span><span><span>17 hours</span></span><span aria-hidden="true" class="css-1oocsie">•</span><span class="css-13ciukr"><span class="css-15ld0c5">4.7<!-- --> <svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="css-1emwiuz" id="cds-react-aria-27"><path d="M18.33 7.65a1 1 0 00-.85-.39h-4.93l-1.67-5.12a1 1 0 00-.49-.55.94.94 0 00-.72 0 1 1 0 00-.58.59L7.4 7.26H2.47a1 1 0 00-1 .91 1 1 0 00.35.77l4.23 3.22-1.59 5.12a1 1 0 00.64 1.18 1 1 0 00.84-.16L10 15.16l4.06 3.13a.93.93 0 00.59.21h.1a.942.942 0 00.63-.35.91.91 0 00.16-.88l-1.63-5.11L18.11 9a.93.93 0 00.22-1.35z" fill="currentColor"></path></svg></span><span class="css-1f9ufav">(<span>400 ratings</span>)</span></span></div></div></div></div><button data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="syllabus_course_expand" class="cds-149 cds-button-disableElevation cds-button-ghost css-12xv2iu" tabindex="0" role="button" aria-expanded="false" aria-label="Course details for Introduction to Computers" type="button"><span class="cds-button-label"><span class="css-k26awr">Course details</span><span class="cds-button-endIcon"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" id="cds-react-aria-28" class="css-19e2cig"><path fill-rule="evenodd" clip-rule="evenodd" d="M10 14.293L1.354 5.646l-.708.708L10 15.707l9.354-9.353-.707-.708L10 14.293z" fill="currentColor"></path></svg></span></span></button></div><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-26-accordion-header" id="cds-react-aria-26-accordion-panel" role="region"><div class="css-yam6t"><div><div class="css-15ko5n9"><div class="css-5a2hyw"><h4 class=" css-6ecy9b">What you'll learn</h4></div><ul><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-29"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Learn about computer components like CPU, memory, and storage.</span></span></p></div></div></div></li><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-30"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Learn how computer system components, such as the CPU, memory, and storage devices, interact with the operating system. </span></span></p></div></div></div></li><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-31"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Gain insight into security, hardware, and software relationships.</span></span></p></div></div></div></li></ul></div><div class="css-15ko5n9"><div class="css-5a2hyw"><h4 class=" css-6ecy9b">Skills you'll gain</h4></div><div class="css-135c2uu"><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Cloud Computing Security</div><span class=" css-o5tswl" aria-hidden="true">Cloud Computing Security</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Network Monitoring</div><span class=" css-o5tswl" aria-hidden="true">Network Monitoring</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Network Security</div><span class=" css-o5tswl" aria-hidden="true">Network Security</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Security Mitigation</div><span class=" css-o5tswl" aria-hidden="true">Security Mitigation</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Computer Network Infrastructure</div><span class=" css-o5tswl" aria-hidden="true">Computer Network Infrastructure</span></span></div></div></div></div></div></div></div></div></div></div></div></div><div class="cds-AccordionGroup-itemSpacing" data-testid="accordion-item"><div class="css-1pe5kh6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-32"><div class="css-3glzp7"><div class="css-2ja1qv"><div class="css-yllq6p"><div class="css-zwlk01"><h3 class="cds-7 css-1pxm1ir cds-9"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.sdp_course_list_link" data-click-value="{"courseName":" Introduction to Secure Networking","href":"/learn/introduction-to-secure-networking?specialization=microsoft-it-support-specialist","namespace":{"action":"click","app":"unified_description_page","component":"sdp_course_list_link","page":"consumer_professional_certificate_page"},"s12nSlug":"microsoft-it-support-specialist","schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="sdp_course_list_link" data-track-href="/learn/introduction-to-secure-networking?specialization=microsoft-it-support-specialist" href="/learn/introduction-to-secure-networking?specialization=microsoft-it-support-specialist" to="/learn/introduction-to-secure-networking?specialization=microsoft-it-support-specialist" class="cds-7 cds-1 cds-3 css-1jglcdr cds-30" aria-label="Course 2: Introduction to Secure Networking" data-e2e="sdp-course-list-link"> Introduction to Secure Networking</a></h3><div class="css-3odziz"><span>Course 2</span><span aria-hidden="true" class="css-1oocsie">•</span><span><span>25 hours</span></span><span aria-hidden="true" class="css-1oocsie">•</span><span class="css-13ciukr"><span class="css-15ld0c5">4.7<!-- --> <svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="css-1emwiuz" id="cds-react-aria-33"><path d="M18.33 7.65a1 1 0 00-.85-.39h-4.93l-1.67-5.12a1 1 0 00-.49-.55.94.94 0 00-.72 0 1 1 0 00-.58.59L7.4 7.26H2.47a1 1 0 00-1 .91 1 1 0 00.35.77l4.23 3.22-1.59 5.12a1 1 0 00.64 1.18 1 1 0 00.84-.16L10 15.16l4.06 3.13a.93.93 0 00.59.21h.1a.942.942 0 00.63-.35.91.91 0 00.16-.88l-1.63-5.11L18.11 9a.93.93 0 00.22-1.35z" fill="currentColor"></path></svg></span><span class="css-1f9ufav">(<span>99 ratings</span>)</span></span></div></div></div></div><button data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="syllabus_course_expand" class="cds-149 cds-button-disableElevation cds-button-ghost css-12xv2iu" tabindex="0" role="button" aria-expanded="false" aria-label="Course details for Introduction to Secure Networking" type="button"><span class="cds-button-label"><span class="css-k26awr">Course details</span><span class="cds-button-endIcon"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" id="cds-react-aria-34" class="css-19e2cig"><path fill-rule="evenodd" clip-rule="evenodd" d="M10 14.293L1.354 5.646l-.708.708L10 15.707l9.354-9.353-.707-.708L10 14.293z" fill="currentColor"></path></svg></span></span></button></div><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-32-accordion-header" id="cds-react-aria-32-accordion-panel" role="region"><div class="css-yam6t"><div><div class="css-15ko5n9"><div class="css-5a2hyw"><h4 class=" css-6ecy9b">What you'll learn</h4></div><ul><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-35"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Learn computer networking basics, like TCP/IP and OSI models, and how devices collaborate.</span></span></p></div></div></div></li><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-36"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p data-text-variant="body1"><span><span>Gain insights into network infrastructure and monitoring techniques for effective management.</span></span></p></div></div></div></li><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-37"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p data-text-variant="body1"><span><span>Learn about network security components, approaches, and mitigation strategies.</span></span></p></div></div></div></li></ul></div><div class="css-15ko5n9"><div class="css-5a2hyw"><h4 class=" css-6ecy9b">Skills you'll gain</h4></div><div class="css-135c2uu"><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Virtual Private Network (VPN)</div><span class=" css-o5tswl" aria-hidden="true">Virtual Private Network (VPN)</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Cybersecurity</div><span class=" css-o5tswl" aria-hidden="true">Cybersecurity</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Password Management</div><span class=" css-o5tswl" aria-hidden="true">Password Management</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Privacy settings</div><span class=" css-o5tswl" aria-hidden="true">Privacy settings</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Multi-Factor Authentication</div><span class=" css-o5tswl" aria-hidden="true">Multi-Factor Authentication</span></span></div></div></div></div></div></div></div></div></div></div></div></div><div class="cds-AccordionGroup-itemSpacing" data-testid="accordion-item"><div class="css-1pe5kh6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-38"><div class="css-3glzp7"><div class="css-2ja1qv"><div class="css-yllq6p"><div class="css-zwlk01"><h3 class="cds-7 css-1pxm1ir cds-9"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.sdp_course_list_link" data-click-value="{"courseName":"Essential Aspects of Software, Hardware, and Data Backup","href":"/learn/essential-aspects-of-software-hardware-and-data-backup?specialization=microsoft-it-support-specialist","namespace":{"action":"click","app":"unified_description_page","component":"sdp_course_list_link","page":"consumer_professional_certificate_page"},"s12nSlug":"microsoft-it-support-specialist","schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="sdp_course_list_link" data-track-href="/learn/essential-aspects-of-software-hardware-and-data-backup?specialization=microsoft-it-support-specialist" href="/learn/essential-aspects-of-software-hardware-and-data-backup?specialization=microsoft-it-support-specialist" to="/learn/essential-aspects-of-software-hardware-and-data-backup?specialization=microsoft-it-support-specialist" class="cds-7 cds-1 cds-3 css-1jglcdr cds-30" aria-label="Course 3: Essential Aspects of Software, Hardware, and Data Backup" data-e2e="sdp-course-list-link">Essential Aspects of Software, Hardware, and Data Backup</a></h3><div class="css-3odziz"><span>Course 3</span><span aria-hidden="true" class="css-1oocsie">•</span><span><span>16 hours</span></span><span aria-hidden="true" class="css-1oocsie">•</span><span class="css-13ciukr"><span class="css-15ld0c5">4.4<!-- --> <svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="css-1emwiuz" id="cds-react-aria-39"><path d="M18.33 7.65a1 1 0 00-.85-.39h-4.93l-1.67-5.12a1 1 0 00-.49-.55.94.94 0 00-.72 0 1 1 0 00-.58.59L7.4 7.26H2.47a1 1 0 00-1 .91 1 1 0 00.35.77l4.23 3.22-1.59 5.12a1 1 0 00.64 1.18 1 1 0 00.84-.16L10 15.16l4.06 3.13a.93.93 0 00.59.21h.1a.942.942 0 00.63-.35.91.91 0 00.16-.88l-1.63-5.11L18.11 9a.93.93 0 00.22-1.35z" fill="currentColor"></path></svg></span><span class="css-1f9ufav">(<span>47 ratings</span>)</span></span></div></div></div></div><button data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="syllabus_course_expand" class="cds-149 cds-button-disableElevation cds-button-ghost css-12xv2iu" tabindex="0" role="button" aria-expanded="false" aria-label="Course details for Essential Aspects of Software, Hardware, and Data Backup" type="button"><span class="cds-button-label"><span class="css-k26awr">Course details</span><span class="cds-button-endIcon"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" id="cds-react-aria-40" class="css-19e2cig"><path fill-rule="evenodd" clip-rule="evenodd" d="M10 14.293L1.354 5.646l-.708.708L10 15.707l9.354-9.353-.707-.708L10 14.293z" fill="currentColor"></path></svg></span></span></button></div><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-38-accordion-header" id="cds-react-aria-38-accordion-panel" role="region"><div class="css-yam6t"><div><div class="css-15ko5n9"><div class="css-5a2hyw"><h4 class=" css-6ecy9b">What you'll learn</h4></div><ul><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-41"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span> Gain insight into key aspects of IT security and data management. </span></span></p></div></div></div></li><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-42"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span> Develop an understanding of secure software setup and implementation. </span></span></p></div></div></div></li><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-43"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span> Learn effective strategies for hardware configurations and data backup and recovery. </span></span></p></div></div></div></li></ul></div><div class="css-15ko5n9"><div class="css-5a2hyw"><h4 class=" css-6ecy9b">Skills you'll gain</h4></div><div class="css-135c2uu"><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Data Back-up and Recovery</div><span class=" css-o5tswl" aria-hidden="true">Data Back-up and Recovery</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: IT Security</div><span class=" css-o5tswl" aria-hidden="true">IT Security</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Hardware configuration</div><span class=" css-o5tswl" aria-hidden="true">Hardware configuration</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Data Management</div><span class=" css-o5tswl" aria-hidden="true">Data Management</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Software Set-up</div><span class=" css-o5tswl" aria-hidden="true">Software Set-up</span></span></div></div></div></div></div></div></div></div></div></div></div></div><div class="cds-AccordionGroup-itemSpacing" data-testid="accordion-item"><div class="css-1pe5kh6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-44"><div class="css-3glzp7"><div class="css-2ja1qv"><div class="css-yllq6p"><div class="css-zwlk01"><h3 class="cds-7 css-1pxm1ir cds-9"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.sdp_course_list_link" data-click-value="{"courseName":" Cybersecurity and Privacy","href":"/learn/cybersecurity-and-privacy?specialization=microsoft-it-support-specialist","namespace":{"action":"click","app":"unified_description_page","component":"sdp_course_list_link","page":"consumer_professional_certificate_page"},"s12nSlug":"microsoft-it-support-specialist","schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="sdp_course_list_link" data-track-href="/learn/cybersecurity-and-privacy?specialization=microsoft-it-support-specialist" href="/learn/cybersecurity-and-privacy?specialization=microsoft-it-support-specialist" to="/learn/cybersecurity-and-privacy?specialization=microsoft-it-support-specialist" class="cds-7 cds-1 cds-3 css-1jglcdr cds-30" aria-label="Course 4: Cybersecurity and Privacy" data-e2e="sdp-course-list-link"> Cybersecurity and Privacy</a></h3><div class="css-3odziz"><span>Course 4</span><span aria-hidden="true" class="css-1oocsie">•</span><span><span>17 hours</span></span><span aria-hidden="true" class="css-1oocsie">•</span><span class="css-13ciukr"><span class="css-15ld0c5">4.8<!-- --> <svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="css-1emwiuz" id="cds-react-aria-45"><path d="M18.33 7.65a1 1 0 00-.85-.39h-4.93l-1.67-5.12a1 1 0 00-.49-.55.94.94 0 00-.72 0 1 1 0 00-.58.59L7.4 7.26H2.47a1 1 0 00-1 .91 1 1 0 00.35.77l4.23 3.22-1.59 5.12a1 1 0 00.64 1.18 1 1 0 00.84-.16L10 15.16l4.06 3.13a.93.93 0 00.59.21h.1a.942.942 0 00.63-.35.91.91 0 00.16-.88l-1.63-5.11L18.11 9a.93.93 0 00.22-1.35z" fill="currentColor"></path></svg></span><span class="css-1f9ufav">(<span>52 ratings</span>)</span></span></div></div></div></div><button data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="syllabus_course_expand" class="cds-149 cds-button-disableElevation cds-button-ghost css-12xv2iu" tabindex="0" role="button" aria-expanded="false" aria-label="Course details for Cybersecurity and Privacy" type="button"><span class="cds-button-label"><span class="css-k26awr">Course details</span><span class="cds-button-endIcon"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" id="cds-react-aria-46" class="css-19e2cig"><path fill-rule="evenodd" clip-rule="evenodd" d="M10 14.293L1.354 5.646l-.708.708L10 15.707l9.354-9.353-.707-.708L10 14.293z" fill="currentColor"></path></svg></span></span></button></div><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-44-accordion-header" id="cds-react-aria-44-accordion-panel" role="region"><div class="css-yam6t"><div><div class="css-15ko5n9"><div class="css-5a2hyw"><h4 class=" css-6ecy9b">What you'll learn</h4></div><ul><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-47"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span> Gain insight into the fundamentals of cybersecurity concepts for ensuring user data privacy. </span></span></p></div></div></div></li><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-48"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Learn how to secure digital communications, optimize network performance, and understand how VPNs work.</span></span></p></div></div></div></li><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-49"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span> Gain knowledge about the diverse landscapes of on-premises computing, cloud services, and server communication.</span></span></p></div></div></div></li></ul></div><div class="css-15ko5n9"><div class="css-5a2hyw"><h4 class=" css-6ecy9b">Skills you'll gain</h4></div><div class="css-135c2uu"><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Network Connectivity</div><span class=" css-o5tswl" aria-hidden="true">Network Connectivity</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: System Maintenance</div><span class=" css-o5tswl" aria-hidden="true">System Maintenance</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Diagnostics</div><span class=" css-o5tswl" aria-hidden="true">Diagnostics</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Troubleshooting</div><span class=" css-o5tswl" aria-hidden="true">Troubleshooting</span></span></div></div></div></div></div></div></div></div></div></div></div></div><div class="cds-AccordionGroup-itemSpacing" data-testid="accordion-item"><div class="css-1pe5kh6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-50"><div class="css-3glzp7"><div class="css-2ja1qv"><div class="css-yllq6p"><div class="css-zwlk01"><h3 class="cds-7 css-1pxm1ir cds-9"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.sdp_course_list_link" data-click-value="{"courseName":"The Microsoft 365 Ecosystem","href":"/learn/the-microsoft-365-ecosystem?specialization=microsoft-it-support-specialist","namespace":{"action":"click","app":"unified_description_page","component":"sdp_course_list_link","page":"consumer_professional_certificate_page"},"s12nSlug":"microsoft-it-support-specialist","schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="sdp_course_list_link" data-track-href="/learn/the-microsoft-365-ecosystem?specialization=microsoft-it-support-specialist" href="/learn/the-microsoft-365-ecosystem?specialization=microsoft-it-support-specialist" to="/learn/the-microsoft-365-ecosystem?specialization=microsoft-it-support-specialist" class="cds-7 cds-1 cds-3 css-1jglcdr cds-30" aria-label="Course 5: The Microsoft 365 Ecosystem" data-e2e="sdp-course-list-link">The Microsoft 365 Ecosystem</a></h3><div class="css-3odziz"><span>Course 5</span><span aria-hidden="true" class="css-1oocsie">•</span><span><span>17 hours</span></span><span aria-hidden="true" class="css-1oocsie">•</span><span class="css-13ciukr"><span class="css-15ld0c5">4.6<!-- --> <svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="css-1emwiuz" id="cds-react-aria-51"><path d="M18.33 7.65a1 1 0 00-.85-.39h-4.93l-1.67-5.12a1 1 0 00-.49-.55.94.94 0 00-.72 0 1 1 0 00-.58.59L7.4 7.26H2.47a1 1 0 00-1 .91 1 1 0 00.35.77l4.23 3.22-1.59 5.12a1 1 0 00.64 1.18 1 1 0 00.84-.16L10 15.16l4.06 3.13a.93.93 0 00.59.21h.1a.942.942 0 00.63-.35.91.91 0 00.16-.88l-1.63-5.11L18.11 9a.93.93 0 00.22-1.35z" fill="currentColor"></path></svg></span><span class="css-1f9ufav">(<span>39 ratings</span>)</span></span></div></div></div></div><button data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="syllabus_course_expand" class="cds-149 cds-button-disableElevation cds-button-ghost css-12xv2iu" tabindex="0" role="button" aria-expanded="false" aria-label="Course details for The Microsoft 365 Ecosystem" type="button"><span class="cds-button-label"><span class="css-k26awr">Course details</span><span class="cds-button-endIcon"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" id="cds-react-aria-52" class="css-19e2cig"><path fill-rule="evenodd" clip-rule="evenodd" d="M10 14.293L1.354 5.646l-.708.708L10 15.707l9.354-9.353-.707-.708L10 14.293z" fill="currentColor"></path></svg></span></span></button></div><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-50-accordion-header" id="cds-react-aria-50-accordion-panel" role="region"><div class="css-yam6t"><div><div class="css-15ko5n9"><div class="css-5a2hyw"><h4 class=" css-6ecy9b">What you'll learn</h4></div><ul><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-53"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Gain insight into the components and services within Microsoft 365, such as Office applications, collaboration tools, and cloud-based services. </span></span></p></div></div></div></li><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-54"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Understand the integration between Microsoft 365 applications and their pivotal role in enhancing business productivity and security. </span></span></p></div></div></div></li><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-55"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Learn about the automation tools available within Microsoft 365 and how to leverage them to streamline workflows and improve overall efficiency. </span></span></p></div></div></div></li></ul></div><div class="css-15ko5n9"><div class="css-5a2hyw"><h4 class=" css-6ecy9b">Skills you'll gain</h4></div><div class="css-135c2uu"><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Computer Architecture</div><span class=" css-o5tswl" aria-hidden="true">Computer Architecture</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Cybersecurity</div><span class=" css-o5tswl" aria-hidden="true">Cybersecurity</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Computer hardware</div><span class=" css-o5tswl" aria-hidden="true">Computer hardware</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Computer Software</div><span class=" css-o5tswl" aria-hidden="true">Computer Software</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Operating Systems</div><span class=" css-o5tswl" aria-hidden="true">Operating Systems</span></span></div></div></div></div></div></div></div></div></div></div></div></div><div class="cds-AccordionGroup-itemSpacing" data-testid="accordion-item"><div class="css-1pe5kh6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-56"><div class="css-3glzp7"><div class="css-2ja1qv"><div class="css-yllq6p"><div class="css-zwlk01"><h3 class="cds-7 css-1pxm1ir cds-9"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.sdp_course_list_link" data-click-value="{"courseName":"Technical Diagnostics and Troubleshooting Techniques","href":"/learn/technical-diagnostics-and-troubleshooting-techniques?specialization=microsoft-it-support-specialist","namespace":{"action":"click","app":"unified_description_page","component":"sdp_course_list_link","page":"consumer_professional_certificate_page"},"s12nSlug":"microsoft-it-support-specialist","schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="sdp_course_list_link" data-track-href="/learn/technical-diagnostics-and-troubleshooting-techniques?specialization=microsoft-it-support-specialist" href="/learn/technical-diagnostics-and-troubleshooting-techniques?specialization=microsoft-it-support-specialist" to="/learn/technical-diagnostics-and-troubleshooting-techniques?specialization=microsoft-it-support-specialist" class="cds-7 cds-1 cds-3 css-1jglcdr cds-30" aria-label="Course 6: Technical Diagnostics and Troubleshooting Techniques" data-e2e="sdp-course-list-link">Technical Diagnostics and Troubleshooting Techniques</a></h3><div class="css-3odziz"><span>Course 6</span><span aria-hidden="true" class="css-1oocsie">•</span><span><span>20 hours</span></span><span aria-hidden="true" class="css-1oocsie">•</span><span class="css-13ciukr"><span class="css-15ld0c5">4.8<!-- --> <svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="css-1emwiuz" id="cds-react-aria-57"><path d="M18.33 7.65a1 1 0 00-.85-.39h-4.93l-1.67-5.12a1 1 0 00-.49-.55.94.94 0 00-.72 0 1 1 0 00-.58.59L7.4 7.26H2.47a1 1 0 00-1 .91 1 1 0 00.35.77l4.23 3.22-1.59 5.12a1 1 0 00.64 1.18 1 1 0 00.84-.16L10 15.16l4.06 3.13a.93.93 0 00.59.21h.1a.942.942 0 00.63-.35.91.91 0 00.16-.88l-1.63-5.11L18.11 9a.93.93 0 00.22-1.35z" fill="currentColor"></path></svg></span><span class="css-1f9ufav">(<span>25 ratings</span>)</span></span></div></div></div></div><button data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="syllabus_course_expand" class="cds-149 cds-button-disableElevation cds-button-ghost css-12xv2iu" tabindex="0" role="button" aria-expanded="false" aria-label="Course details for Technical Diagnostics and Troubleshooting Techniques" type="button"><span class="cds-button-label"><span class="css-k26awr">Course details</span><span class="cds-button-endIcon"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" id="cds-react-aria-58" class="css-19e2cig"><path fill-rule="evenodd" clip-rule="evenodd" d="M10 14.293L1.354 5.646l-.708.708L10 15.707l9.354-9.353-.707-.708L10 14.293z" fill="currentColor"></path></svg></span></span></button></div><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-56-accordion-header" id="cds-react-aria-56-accordion-panel" role="region"><div class="css-yam6t"><div><div class="css-15ko5n9"><div class="css-5a2hyw"><h4 class=" css-6ecy9b">What you'll learn</h4></div><ul><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-59"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Gain insight into troubleshooting approaches for both hardware and software issues across various operating systems </span></span></p></div></div></div></li><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-60"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Learn to apply a systematic approach to diagnose technical issues across different hardware and software environments</span></span></p></div></div></div></li><li class="css-nc6j8l"><div class="css-88ryvb"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" class="css-4v75v4" id="cds-react-aria-61"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.74 3.672L6.225 14.168.323 8.736l1.354-1.472 4.419 4.068 8.163-9.004 1.482 1.344z" fill="currentColor"></path></svg><div class="rc-CML unified-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span> Master diagnostic tools for efficient problem-solving in system maintenance, upgrades, network connectivity, software setup, and security </span></span></p></div></div></div></li></ul></div><div class="css-15ko5n9"><div class="css-5a2hyw"><h4 class=" css-6ecy9b">Skills you'll gain</h4></div><div class="css-135c2uu"><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Microsoft 365</div><span class=" css-o5tswl" aria-hidden="true">Microsoft 365</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Digital Platform Security</div><span class=" css-o5tswl" aria-hidden="true">Digital Platform Security</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Endpoint Security</div><span class=" css-o5tswl" aria-hidden="true">Endpoint Security</span></span><span class="cds-tag-category cds-tag-primary cds-tag-default css-o4odzz" data-testid="tag-root"><div data-testid="visually-hidden" class="css-1whdyhf">Category: Integrating Automation Tools</div><span class=" css-o5tswl" aria-hidden="true">Integrating Automation Tools</span></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="cds-45 css-0 cds-47 cds-grid-item cds-92 cds-113 cds-126"><div class="css-pas860"><div class="css-132y21x"><div class="css-xs8kz1"><h3 class="cds-7 cds-Typography-base css-h1jogs cds-9"><span>Instructor</span></h3></div><div class="css-1f454bp"><div class="css-1oiads2"><div class="css-1f95hav"><img src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera-instructor-photos.s3.amazonaws.com/58/9c44dd47404d2f8dc57e1b1cdf50e1/msft_1.jpg?auto=format%2Ccompress&dpr=1&w=75&h=75&fit=crop" srcSet="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera-instructor-photos.s3.amazonaws.com/58/9c44dd47404d2f8dc57e1b1cdf50e1/msft_1.jpg?auto=format%2Ccompress&dpr=2&w=75&h=75&fit=crop 2x, https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera-instructor-photos.s3.amazonaws.com/58/9c44dd47404d2f8dc57e1b1cdf50e1/msft_1.jpg?auto=format%2Ccompress&dpr=3&w=75&h=75&fit=crop 3x" class="css-1hhx4js" style="max-width:75px;max-height:75px" alt=" Microsoft"/></div><div><div><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.hero_instructor" data-click-value="{"href":"/instructor/microsoft","namespace":{"action":"click","app":"unified_description_page","component":"hero_instructor","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="hero_instructor" data-track-href="/instructor/microsoft" href="/instructor/microsoft" to="/instructor/microsoft" class="cds-7 cds-1 cds-3 css-1yholzq cds-30"><span class=" css-6ecy9b"> Microsoft</span></a></div><div class=" css-kimdhf">Microsoft</div><div class="css-1dd751w"><span class=" css-kimdhf"><span>196 Courses</span></span><span aria-hidden="true" class="css-1oocsie">•</span><span class=" css-kimdhf"><span>1,047,818 learners</span></span></div></div></div></div></div><div class="css-132y21x"><div class="css-xs8kz1"><h3 class="cds-7 cds-Typography-base css-h1jogs cds-9">Offered by</h3></div><div class="css-1f454bp"><div class="css-1qp74jq"><div class="css-92f171"><img src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/http://coursera-university-assets.s3.amazonaws.com/cc/61dbdf2c1c475d82d3b8bf8eee1bda/MSFT-stacked-logo_FINAL.png?auto=format%2Ccompress&dpr=1&w=38&h=38&fit=fill" srcSet="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/http://coursera-university-assets.s3.amazonaws.com/cc/61dbdf2c1c475d82d3b8bf8eee1bda/MSFT-stacked-logo_FINAL.png?auto=format%2Ccompress&dpr=2&w=38&h=38&fit=fill 2x, https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/http://coursera-university-assets.s3.amazonaws.com/cc/61dbdf2c1c475d82d3b8bf8eee1bda/MSFT-stacked-logo_FINAL.png?auto=format%2Ccompress&dpr=3&w=38&h=38&fit=fill 3x" style="max-width:38px;max-height:38px" alt=""/></div><div class="css-15g7tpu"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.partner" data-click-value="{"href":"/partners/microsoft","namespace":{"action":"click","app":"unified_description_page","component":"partner","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="partner" data-track-href="/partners/microsoft" href="/partners/microsoft" to="/partners/microsoft" class="cds-7 cds-1 cds-3 css-1stvmzy cds-30"><span class=" css-6ecy9b">Microsoft</span></a><button data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="syllabus_partner_more" class="cds-149 cds-button-disableElevation cds-button-ghost css-ellzee" tabindex="0" role="button" aria-label="Learn more about Microsoft" type="button"><span class="cds-button-label">Learn more</span></button></div><div role="presentation" dir="ltr" id="cds-react-aria-62" class="css-bhx7nn" style="position:fixed;z-index:10000;right:0;bottom:0;top:0;left:0;visibility:hidden"><div class="cds-178 cds-Modal-backdrop" aria-hidden="true" style="opacity:0;visibility:hidden"></div><div tabindex="0" data-test="sentinelStart"></div><div class="cds-Modal-container" style="opacity:0;visibility:hidden"><div data-focus-lock-disabled="disabled"><div aria-modal="true" aria-describedby="dialog-content-d8f447d1-0f72-4c3b-967e-342b0064ceda" aria-labelledby="cds-react-aria-62-headingGroup" class="cds-Dialog-dialog" role="dialog"><div class="css-1lqbpgq"><button class="cds-149 cds-button-disableElevation cds-button-ghost css-1s96oj" tabindex="0" type="button"><span class="cds-button-label">Close<span class="cds-button-endIcon"><svg aria-hidden="true" fill="none" focusable="false" height="16" viewBox="0 0 16 16" width="16" id="cds-react-aria-63" class="css-0"><path fill-rule="evenodd" clip-rule="evenodd" d="M13.585 14.353l-11.94-12 .71-.706 11.94 12-.71.706z" fill="currentColor"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M14.344 2.353l-11.99 12-.708-.706 11.99-12 .708.706z" fill="currentColor"></path></svg></span></span></button></div><div data-testid="scroll-container" class="css-k0ld8m"><div id="cds-react-aria-62-headingGroup" class="css-1xq57z9"><h2 class=" css-tlf8h5">Offered by</h2></div><div id="dialog-content-d8f447d1-0f72-4c3b-967e-342b0064ceda" class="css-11krhap"><div class="css-jbr8cm"><div class="css-10gtjds"><img src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/http://coursera-university-assets.s3.amazonaws.com/cc/61dbdf2c1c475d82d3b8bf8eee1bda/MSFT-stacked-logo_FINAL.png?auto=format%2Ccompress&dpr=1&w=88&h=88&fit=fill" srcSet="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/http://coursera-university-assets.s3.amazonaws.com/cc/61dbdf2c1c475d82d3b8bf8eee1bda/MSFT-stacked-logo_FINAL.png?auto=format%2Ccompress&dpr=2&w=88&h=88&fit=fill 2x, https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/http://coursera-university-assets.s3.amazonaws.com/cc/61dbdf2c1c475d82d3b8bf8eee1bda/MSFT-stacked-logo_FINAL.png?auto=format%2Ccompress&dpr=3&w=88&h=88&fit=fill 3x" style="max-width:88px;max-height:88px" alt=""/></div><div class="css-14f7f6h"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.partner" data-click-value="{"href":"/partners/microsoft","namespace":{"action":"click","app":"unified_description_page","component":"partner","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="partner" data-track-href="/partners/microsoft" href="/partners/microsoft" to="/partners/microsoft" class="cds-7 cds-1 cds-3 css-1stvmzy cds-30"><span class="cds-7 cds-Typography-base css-bbd009 cds-9">Microsoft</span></a><p class=" css-4s48ix">Our goal at Microsoft is to empower every individual and organization on the planet to achieve more. In this next revolution of digital transformation, growth is being driven by technology. Our integrated cloud approach creates an unmatched platform for digital transformation. We address the real-world needs of customers by seamlessly integrating Microsoft 365, Dynamics 365, LinkedIn, GitHub, Microsoft Power Platform, and Azure to unlock business value for every organization—from large enterprises to family-run businesses. The backbone and foundation of this is Azure.</p></div></div></div><div class="css-1hllf5q"><button class="cds-149 cds-button-disableElevation cds-button-primary css-1aoqo4t" tabindex="0" type="button"><span class="cds-button-label">OK</span></button></div></div></div></div></div><div tabindex="0" data-test="sentinelEnd"></div></div></div></div></div></div></div></div></div></div></div><div id="testimonials" class="css-1cps6el"><div><div data-testid="" id="" class="css-box8pc"></div><div class="css-1lzurvc"><div class="cds-37 css-1l2e5pk cds-38 cds-43" data-testid="block_layout"><div class="cds-45 css-1kspkkz cds-46 cds-55 cds-63"><div class="cds-45 css-1qech6y cds-47 cds-grid-item cds-92"><div><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="user_testimonial" role="presentation"><h2 class="css-n19tcz">Why people choose Coursera for their career</h2><div class="cds-45 css-osw4ea cds-46"><div class="cds-45 css-0 cds-47 cds-grid-item cds-111"><div class="css-1el78bw"><div class="css-zy587f"><img src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/growth_testimonials/passionate_learner/Felipe_Moitta.png?auto=format%2Ccompress&dpr=1&w=64&h=64&fit=crop" srcSet="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/growth_testimonials/passionate_learner/Felipe_Moitta.png?auto=format%2Ccompress&dpr=2&w=64&h=64&fit=crop 2x, https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/growth_testimonials/passionate_learner/Felipe_Moitta.png?auto=format%2Ccompress&dpr=3&w=64&h=64&fit=crop 3x" class="css-1080lsv" style="max-width:64px;max-height:64px" alt=""/><div><div class=" css-6ecy9b">Felipe M.</div><div class=" css-1ena9as">Learner since 2018</div></div></div><div class=" css-1ena9as"><span>"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."</span></div></div></div><div class="cds-45 css-0 cds-47 cds-grid-item cds-111"><div class="css-1el78bw"><div class="css-zy587f"><img src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/growth_testimonials/passionate_learner/Jennifer_John.png?auto=format%2Ccompress&dpr=1&w=64&h=64&fit=crop" srcSet="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/growth_testimonials/passionate_learner/Jennifer_John.png?auto=format%2Ccompress&dpr=2&w=64&h=64&fit=crop 2x, https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/growth_testimonials/passionate_learner/Jennifer_John.png?auto=format%2Ccompress&dpr=3&w=64&h=64&fit=crop 3x" class="css-1080lsv" style="max-width:64px;max-height:64px" alt=""/><div><div class=" css-6ecy9b">Jennifer J.</div><div class=" css-1ena9as">Learner since 2020</div></div></div><div class=" css-1ena9as"><span>"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."</span></div></div></div><div class="cds-45 css-0 cds-47 cds-grid-item cds-111"><div class="css-1el78bw"><div class="css-zy587f"><img src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/growth_testimonials/passionate_learner/Larry_Tao_Wang_1.png?auto=format%2Ccompress&dpr=1&w=64&h=64&fit=crop" srcSet="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/growth_testimonials/passionate_learner/Larry_Tao_Wang_1.png?auto=format%2Ccompress&dpr=2&w=64&h=64&fit=crop 2x, https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/growth_testimonials/passionate_learner/Larry_Tao_Wang_1.png?auto=format%2Ccompress&dpr=3&w=64&h=64&fit=crop 3x" class="css-1080lsv" style="max-width:64px;max-height:64px" alt=""/><div><div class=" css-6ecy9b">Larry W.</div><div class=" css-1ena9as">Learner since 2021</div></div></div><div class=" css-1ena9as"><span>"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."</span></div></div></div><div class="cds-45 css-0 cds-47 cds-grid-item cds-111"><div class="css-1el78bw"><div class="css-zy587f"><img src="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/growth_testimonials/passionate_learner/Chaitanya_Anand.png?auto=format%2Ccompress&dpr=1&w=64&h=64&fit=crop" srcSet="https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/growth_testimonials/passionate_learner/Chaitanya_Anand.png?auto=format%2Ccompress&dpr=2&w=64&h=64&fit=crop 2x, https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera_assets.s3.amazonaws.com/growth_testimonials/passionate_learner/Chaitanya_Anand.png?auto=format%2Ccompress&dpr=3&w=64&h=64&fit=crop 3x" class="css-1080lsv" style="max-width:64px;max-height:64px" alt=""/><div><div class=" css-6ecy9b">Chaitanya A.</div></div></div><div class=" css-1ena9as"><span>"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."</span></div></div></div></div></div></div></div><div class="cds-45 css-d7c5ti cds-47 cds-grid-item cds-92"></div></div></div></div></div></div><div id="recommendations" class="css-1cps6el"><div><div data-testid="" id="" class="css-box8pc"></div><div class="css-1lzurvc"><div class="cds-37 css-jkfrt7 cds-38 cds-43" data-testid="block_layout"><div class="cds-45 css-1kspkkz cds-46 cds-55 cds-63"><div class="cds-45 css-1qech6y cds-47 cds-grid-item cds-92"><div class="css-1m3kxpf"><div class="css-5a2hyw"><h2 class=" css-tlf8h5">Explore more related skills</h2></div><ul class="css-yk0mzy"><li class="css-0"><span class="css-1l1jvyr"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_skills_link_tag" data-click-value="{"href":"https://www.coursera.org/courses?query=software%20configuration","namespace":{"action":"click","app":"unified_description_page","component":"seo_skills_link_tag","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND","skill":"Software Configuration"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_skills_link_tag" data-track-href="https://www.coursera.org/courses?query=software%20configuration" href="https://www.coursera.org/courses?query=software%20configuration" to="https://www.coursera.org/courses?query=software%20configuration" class="cds-7 cds-1 cds-3 css-1yjbkii cds-30">Software Configuration</a></span></li><li class="css-0"><span class="css-1l1jvyr"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_skills_link_tag" data-click-value="{"href":"https://www.coursera.org/courses?query=network%20protocols","namespace":{"action":"click","app":"unified_description_page","component":"seo_skills_link_tag","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND","skill":"Network Protocols"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_skills_link_tag" data-track-href="https://www.coursera.org/courses?query=network%20protocols" href="https://www.coursera.org/courses?query=network%20protocols" to="https://www.coursera.org/courses?query=network%20protocols" class="cds-7 cds-1 cds-3 css-1yjbkii cds-30">Network Protocols</a></span></li><li class="css-0"><span class="css-1l1jvyr"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_skills_link_tag" data-click-value="{"href":"https://www.coursera.org/courses?query=computer%20hardware","namespace":{"action":"click","app":"unified_description_page","component":"seo_skills_link_tag","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND","skill":"Computer hardware"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_skills_link_tag" data-track-href="https://www.coursera.org/courses?query=computer%20hardware" href="https://www.coursera.org/courses?query=computer%20hardware" to="https://www.coursera.org/courses?query=computer%20hardware" class="cds-7 cds-1 cds-3 css-1yjbkii cds-30">Computer hardware</a></span></li><li class="css-0"><span class="css-1l1jvyr"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_skills_link_tag" data-click-value="{"href":"https://www.coursera.org/courses?query=cloud%20computing","namespace":{"action":"click","app":"unified_description_page","component":"seo_skills_link_tag","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND","skill":"Cloud Computing"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_skills_link_tag" data-track-href="https://www.coursera.org/courses?query=cloud%20computing" href="https://www.coursera.org/courses?query=cloud%20computing" to="https://www.coursera.org/courses?query=cloud%20computing" class="cds-7 cds-1 cds-3 css-1yjbkii cds-30">Cloud Computing</a></span></li><li class="css-0"><span class="css-1l1jvyr"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_skills_link_tag" data-click-value="{"href":"https://www.coursera.org/courses?query=troubleshooting","namespace":{"action":"click","app":"unified_description_page","component":"seo_skills_link_tag","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND","skill":"Troubleshooting"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_skills_link_tag" data-track-href="https://www.coursera.org/courses?query=troubleshooting" href="https://www.coursera.org/courses?query=troubleshooting" to="https://www.coursera.org/courses?query=troubleshooting" class="cds-7 cds-1 cds-3 css-1yjbkii cds-30">Troubleshooting</a></span></li><li class="css-0"><span class="css-1l1jvyr"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_skills_link_tag" data-click-value="{"href":"https://www.coursera.org/courses?query=generative%20ai%20in%20it%20support","namespace":{"action":"click","app":"unified_description_page","component":"seo_skills_link_tag","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND","skill":"Generative AI in IT Support"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_skills_link_tag" data-track-href="https://www.coursera.org/courses?query=generative%20ai%20in%20it%20support" href="https://www.coursera.org/courses?query=generative%20ai%20in%20it%20support" to="https://www.coursera.org/courses?query=generative%20ai%20in%20it%20support" class="cds-7 cds-1 cds-3 css-1yjbkii cds-30">Generative AI in IT Support</a></span></li></ul></div></div></div></div></div><div><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="articles_unified_description_page_recs" role="presentation"><div class="css-1cps6el"><div><div class="cds-37 css-1cxrrkn cds-38 cds-43"><div class="cds-45 css-1kspkkz cds-46"><div class="cds-45 css-w5mz8a cds-46 cds-47 cds-grid-item cds-92"><div class="cds-45 css-0 cds-47 cds-grid-item cds-92"><h2 class="css-1xvwxpn">Career resources</h2></div><div class="cds-45 css-0 cds-47 cds-grid-item cds-80"><div data-testid="card-placeholder" class="css-12svhik"><div style="padding:0px" class="css-1i2pap6"><div class="css-1rj417c"><p class="css-1irzsv6"></p></div><div><p class="css-3wcf6q"></p><p class="css-1p8hoz4"></p></div></div></div></div><div class="cds-45 css-0 cds-47 cds-grid-item cds-80"><div data-testid="card-placeholder" class="css-12svhik"><div style="padding:0px" class="css-1i2pap6"><div class="css-1rj417c"><p class="css-1irzsv6"></p></div><div><p class="css-3wcf6q"></p><p class="css-1p8hoz4"></p></div></div></div></div><div class="cds-45 css-0 cds-47 cds-grid-item cds-80"><div data-testid="card-placeholder" class="css-12svhik"><div style="padding:0px" class="css-1i2pap6"><div class="css-1rj417c"><p class="css-1irzsv6"></p></div><div><p class="css-3wcf6q"></p><p class="css-1p8hoz4"></p></div></div></div></div><div class="cds-45 css-0 cds-47 cds-grid-item cds-80"><div data-testid="card-placeholder" class="css-12svhik"><div style="padding:0px" class="css-1i2pap6"><div class="css-1rj417c"><p class="css-1irzsv6"></p></div><div><p class="css-3wcf6q"></p><p class="css-1p8hoz4"></p></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="upsell_module" role="presentation"><div class="css-1cps6el"><div><div class="cds-37 css-1h6rn6l cds-38 cds-43"><div class="cds-45 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class="cds-7 cds-1 cds-3 css-1nwoanv cds-30" aria-label="Learn more about Coursera for Business">Learn more<span class="css-3mda7n"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" id="cds-react-aria-66" class="css-0"><path fill-rule="evenodd" clip-rule="evenodd" d="M16.793 9.5L9.646 2.354l.708-.708L18.707 10l-8.353 8.354-.708-.707 7.147-7.147H2v-1h14.793z" fill="currentColor"></path></svg></span></a></div></div></div></div></div></div></div></div></div><div class="css-1cps6el"><div><div data-testid="" id="" class="css-box8pc"></div><div class="css-1lzurvc"><div class="cds-37 css-1l2e5pk cds-38 cds-43" data-testid="block_layout"><div class="cds-45 css-1kspkkz cds-46 cds-55 cds-63"><div class="cds-45 css-1qech6y cds-47 cds-grid-item cds-92"><div class="cds-45 css-osw4ea cds-46"><div class="cds-45 css-y8w9av cds-47 cds-grid-item cds-92"><h2 class="cds-7 cds-Typography-base css-bbd009 cds-9">Frequently asked questions</h2></div><div class="cds-45 css-0 cds-47 cds-grid-item cds-92 cds-116"><div class="css-13lf5kh"><div class="css-al6vf6"><div class="" data-testid="accordion-item"><div id="cds-react-aria-67" class="css-14b3dfn"><div data-testid="visually-hidden" aria-live="polite" id="cds-react-aria-67-expanded-descriptor" tabindex="-1" class="css-1whdyhf"></div><div aria-label="Collapsed" class="cds-ShowMoreList-listContainer" id="cds-react-aria-67-listContainer" role="list"><div aria-posinset="1" aria-setsize="11" role="listitem"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="faq_accordion" class="css-d101lu" role="presentation"><div class="css-fgk7n6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-68"><h3 aria-controls="cds-react-aria-68-accordion-panel" class="css-2i5uql"><button class="cds-149 cds-AccordionHeader-button css-1wk81cj" tabindex="0" type="button" aria-expanded="false" id="cds-react-aria-68-accordion-header"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="cds-AccordionHeader-chevron css-0" id="cds-react-aria-69"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.293 10L5.646 1.354l.708-.708L15.707 10l-9.353 9.354-.708-.707L14.293 10z" fill="currentColor"></path></svg><div class="cds-AccordionHeader-content"><div class="cds-AccordionHeader-labelGroup"><span class=" css-6ecy9b">Who is this Professional Certificate for?</span></div></div></button></h3><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-68-accordion-header" id="cds-react-aria-68-accordion-panel" role="region"><div class="css-gvhm8"><div class="css-i3hxxx"><div class="rc-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>This professional certificate is for you:</span></span></p><p data-text-variant="body1"><span><span>If you are interested in the field of Information Technology or just beginning to work in IT support related roles.</span></span></p><p data-text-variant="body1"><span><span>If you want to switch or start a career in the field of Information Technology (IT).</span></span></p><p data-text-variant="body1"><span><span>If you already work in IT support, earning a Microsoft IT Support Specialist certificate can help advance your career or help you address gaps in your knowledge, skills, and abilities. </span></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div><div aria-posinset="2" aria-setsize="11" role="listitem"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="faq_accordion" class="css-d101lu" role="presentation"><div class="css-fgk7n6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-70"><h3 aria-controls="cds-react-aria-70-accordion-panel" class="css-2i5uql"><button class="cds-149 cds-AccordionHeader-button css-1wk81cj" tabindex="0" type="button" aria-expanded="false" id="cds-react-aria-70-accordion-header"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="cds-AccordionHeader-chevron css-0" id="cds-react-aria-71"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.293 10L5.646 1.354l.708-.708L15.707 10l-9.353 9.354-.708-.707L14.293 10z" fill="currentColor"></path></svg><div class="cds-AccordionHeader-content"><div class="cds-AccordionHeader-labelGroup"><span class=" css-6ecy9b">What background knowledge is necessary?</span></div></div></button></h3><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-70-accordion-header" id="cds-react-aria-70-accordion-panel" role="region"><div class="css-gvhm8"><div class="css-i3hxxx"><div class="rc-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>You don’t need any background knowledge to take this Professional Certificate. Whether you’re just starting out or a professional in a relevant field, this program can be the right fit for you. </span></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div><div aria-posinset="3" aria-setsize="11" role="listitem"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="faq_accordion" class="css-d101lu" role="presentation"><div class="css-fgk7n6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-72"><h3 aria-controls="cds-react-aria-72-accordion-panel" class="css-2i5uql"><button class="cds-149 cds-AccordionHeader-button css-1wk81cj" tabindex="0" type="button" aria-expanded="false" id="cds-react-aria-72-accordion-header"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="cds-AccordionHeader-chevron css-0" id="cds-react-aria-73"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.293 10L5.646 1.354l.708-.708L15.707 10l-9.353 9.354-.708-.707L14.293 10z" fill="currentColor"></path></svg><div class="cds-AccordionHeader-content"><div class="cds-AccordionHeader-labelGroup"><span class=" css-6ecy9b">What is the main benefit of a Professional Certificate?</span></div></div></button></h3><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-72-accordion-header" id="cds-react-aria-72-accordion-panel" role="region"><div class="css-gvhm8"><div class="css-i3hxxx"><div class="rc-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Whether you’re looking to start a new career or change your current one, Professional Certificates help you become job ready. Apply your new skills on hands-on projects that showcase your expertise to potential employers and earn a career credential to kickstart your new career. </span></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="cds-187 cds-ShowMoreList-collapseContainer cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-hidden="true" aria-posinset="4" aria-setsize="11" class="cds-ShowMoreList-firstExpandedItem" role="listitem" tabindex="-1"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="faq_accordion" class="css-d101lu" role="presentation"><div class="css-fgk7n6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-74"><h3 aria-controls="cds-react-aria-74-accordion-panel" class="css-2i5uql"><button class="cds-149 cds-AccordionHeader-button css-1wk81cj" tabindex="0" type="button" aria-expanded="false" id="cds-react-aria-74-accordion-header"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="cds-AccordionHeader-chevron css-0" id="cds-react-aria-75"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.293 10L5.646 1.354l.708-.708L15.707 10l-9.353 9.354-.708-.707L14.293 10z" fill="currentColor"></path></svg><div class="cds-AccordionHeader-content"><div class="cds-AccordionHeader-labelGroup"><span class=" css-6ecy9b">What does an IT Support Specialist do?</span></div></div></button></h3><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-74-accordion-header" id="cds-react-aria-74-accordion-panel" role="region"><div class="css-gvhm8"><div class="css-i3hxxx"><div class="rc-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>The role of an IT support specialist includes technical skills such as conducting regular network assessments and assessing, testing, and upgrading an organization's network systems. </span></span></p><p data-text-variant="body1"><span><span>This role also includes problem-solving skills needed to identify and resolve hardware and software issues. guiding users through troubleshooting steps and providing training on the usage of new software and hardware, such as upgraded email systems and external hard drives.</span></span></p><p data-text-variant="body1"><span><span>An IT support specialist collaborates with clients and colleagues; therefore, effective communication is crucial for IT support specialists. </span></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div><div aria-hidden="true" aria-posinset="5" aria-setsize="11" class="" role="listitem"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="faq_accordion" class="css-d101lu" role="presentation"><div class="css-fgk7n6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-76"><h3 aria-controls="cds-react-aria-76-accordion-panel" class="css-2i5uql"><button class="cds-149 cds-AccordionHeader-button css-1wk81cj" tabindex="0" type="button" aria-expanded="false" id="cds-react-aria-76-accordion-header"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="cds-AccordionHeader-chevron css-0" id="cds-react-aria-77"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.293 10L5.646 1.354l.708-.708L15.707 10l-9.353 9.354-.708-.707L14.293 10z" fill="currentColor"></path></svg><div class="cds-AccordionHeader-content"><div class="cds-AccordionHeader-labelGroup"><span class=" css-6ecy9b">What jobs can I get with IT support specialist skills?</span></div></div></button></h3><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-76-accordion-header" id="cds-react-aria-76-accordion-panel" role="region"><div class="css-gvhm8"><div class="css-i3hxxx"><div class="rc-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p data-text-variant="body1"><span><span>Qualify for in-demand job titles:</span></span></p><p data-text-variant="body1"><span><strong><span>· </span></strong></span><span><span>Entry-level IT Support Specialist or IT Support Professional</span></span></p><p data-text-variant="body1"><span><strong><span>· </span></strong></span><span><span>Help Desk Technician</span></span></p><p data-text-variant="body1"><span><strong><span>·</span></strong></span><span><span> Technical support specialist</span></span></p><p data-text-variant="body1"><span><strong><span>· </span></strong></span><span><span>Network Support Specialist</span></span></p><p data-text-variant="body1"><span><strong><span>·</span></strong></span><span><span> Systems Administrator</span></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div><div aria-hidden="true" aria-posinset="6" aria-setsize="11" class="" role="listitem"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="faq_accordion" class="css-d101lu" role="presentation"><div class="css-fgk7n6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-78"><h3 aria-controls="cds-react-aria-78-accordion-panel" class="css-2i5uql"><button class="cds-149 cds-AccordionHeader-button css-1wk81cj" tabindex="0" type="button" aria-expanded="false" id="cds-react-aria-78-accordion-header"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="cds-AccordionHeader-chevron css-0" id="cds-react-aria-79"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.293 10L5.646 1.354l.708-.708L15.707 10l-9.353 9.354-.708-.707L14.293 10z" fill="currentColor"></path></svg><div class="cds-AccordionHeader-content"><div class="cds-AccordionHeader-labelGroup"><span class=" css-6ecy9b">Do I need to take the courses in a specific order?</span></div></div></button></h3><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-78-accordion-header" id="cds-react-aria-78-accordion-panel" role="region"><div class="css-gvhm8"><div class="css-i3hxxx"><div class="rc-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Yes. We highly recommend taking the courses of each certificate program in the order they are presented. The content in the courses builds on information from earlier courses. The final course contains a capstone project that assesses your knowledge of the content covered in the previous courses. As such, it makes the most sense to take the courses in the order they are presented. </span></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div><div aria-hidden="true" aria-posinset="7" aria-setsize="11" class="" role="listitem"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="faq_accordion" class="css-d101lu" role="presentation"><div class="css-fgk7n6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-80"><h3 aria-controls="cds-react-aria-80-accordion-panel" class="css-2i5uql"><button class="cds-149 cds-AccordionHeader-button css-1wk81cj" tabindex="0" type="button" aria-expanded="false" id="cds-react-aria-80-accordion-header"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="cds-AccordionHeader-chevron css-0" id="cds-react-aria-81"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.293 10L5.646 1.354l.708-.708L15.707 10l-9.353 9.354-.708-.707L14.293 10z" fill="currentColor"></path></svg><div class="cds-AccordionHeader-content"><div class="cds-AccordionHeader-labelGroup"><span class=" css-6ecy9b">How long does it take to complete the Professional Certificate?</span></div></div></button></h3><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-80-accordion-header" id="cds-react-aria-80-accordion-panel" role="region"><div class="css-gvhm8"><div class="css-i3hxxx"><div class="rc-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>It typically takes 3 months to complete the 6 courses. But some learners may go through the content faster. </span></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div><div aria-hidden="true" aria-posinset="8" aria-setsize="11" class="" role="listitem"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="faq_accordion" class="css-d101lu" role="presentation"><div class="css-fgk7n6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-82"><h3 aria-controls="cds-react-aria-82-accordion-panel" class="css-2i5uql"><button class="cds-149 cds-AccordionHeader-button css-1wk81cj" tabindex="0" type="button" aria-expanded="false" id="cds-react-aria-82-accordion-header"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="cds-AccordionHeader-chevron css-0" id="cds-react-aria-83"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.293 10L5.646 1.354l.708-.708L15.707 10l-9.353 9.354-.708-.707L14.293 10z" fill="currentColor"></path></svg><div class="cds-AccordionHeader-content"><div class="cds-AccordionHeader-labelGroup"><span class=" css-6ecy9b">What will I be able to do upon completing the Professional Certificate?</span></div></div></button></h3><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-82-accordion-header" id="cds-react-aria-82-accordion-panel" role="region"><div class="css-gvhm8"><div class="css-i3hxxx"><div class="rc-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>When you complete the Microsoft IT Support Specialist Professional Certificate, you stand out with a unique set of skills and knowledge in the dynamic field of information technology (IT). </span></span></p><p data-text-variant="body1"><span><span>This certificate demonstrates your job readiness and can be shared with your professional network.</span></span></p><p data-text-variant="body1"><span><span>Throughout this program, you've engaged with instructional videos, assessments, and practical exercises, gaining a deep understanding of key aspects including:</span></span></p><ul><li><p data-text-variant="body1"><span><span>Proficiency in system analysis and maintenance.</span></span></p></li><li><p data-text-variant="body1"><span><span>Skills in software configuration and recommendation using the Microsoft 365 ecosystem.</span></span></p></li><li><p data-text-variant="body1"><span><span>Practice in establishing robust security protocols.</span></span></p></li><li><p data-text-variant="body1"><span><span>Expertise in diagnostics and troubleshooting. </span></span></p></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div><div aria-hidden="true" aria-posinset="9" aria-setsize="11" class="" role="listitem"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="faq_accordion" class="css-d101lu" role="presentation"><div class="css-fgk7n6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-84"><h3 aria-controls="cds-react-aria-84-accordion-panel" class="css-2i5uql"><button class="cds-149 cds-AccordionHeader-button css-1wk81cj" tabindex="0" type="button" aria-expanded="false" id="cds-react-aria-84-accordion-header"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="cds-AccordionHeader-chevron css-0" id="cds-react-aria-85"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.293 10L5.646 1.354l.708-.708L15.707 10l-9.353 9.354-.708-.707L14.293 10z" fill="currentColor"></path></svg><div class="cds-AccordionHeader-content"><div class="cds-AccordionHeader-labelGroup"><span class=" css-6ecy9b">Is this course really 100% online? Do I need to attend any classes in person?</span></div></div></button></h3><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-84-accordion-header" id="cds-react-aria-84-accordion-panel" role="region"><div class="css-gvhm8"><div class="css-i3hxxx"><div class="rc-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.</span></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div><div aria-hidden="true" aria-posinset="10" aria-setsize="11" class="" role="listitem"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="faq_accordion" class="css-d101lu" role="presentation"><div class="css-fgk7n6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-86"><h3 aria-controls="cds-react-aria-86-accordion-panel" class="css-2i5uql"><button class="cds-149 cds-AccordionHeader-button css-1wk81cj" tabindex="0" type="button" aria-expanded="false" id="cds-react-aria-86-accordion-header"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="cds-AccordionHeader-chevron css-0" id="cds-react-aria-87"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.293 10L5.646 1.354l.708-.708L15.707 10l-9.353 9.354-.708-.707L14.293 10z" fill="currentColor"></path></svg><div class="cds-AccordionHeader-content"><div class="cds-AccordionHeader-labelGroup"><span class=" css-6ecy9b">What is the refund policy?</span></div></div></button></h3><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-86-accordion-header" id="cds-react-aria-86-accordion-panel" role="region"><div class="css-gvhm8"><div class="css-i3hxxx"><div class="rc-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. </span></span><span><a target="_blank" rel="noopener nofollow noreferrer" href="https://learner.coursera.help/hc/en-us/articles/208280266-Refund-policies" class="css-o9h0g5" tabindex="0"><span><span>See our full refund policy</span></span><svg aria-labelledby="cds-react-aria-88-title" fill="none" focusable="false" height="16" role="img" viewBox="0 0 16 16" width="16" class="css-1fxlwhd" id="cds-react-aria-88"><title id="cds-react-aria-88-title">Opens in a new tab</title><path fill-rule="evenodd" clip-rule="evenodd" d="M1.5 3.5H6v1H2.5v9h9V10h1v4.5h-11v-11zM13.5 2.5H10v-1h4.5V6h-1V2.5z" fill="currentColor"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M6.646 8.646l7-7 .708.708-7 7-.708-.708z" fill="currentColor"></path></svg></a></span><span><span>.</span></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div><div aria-hidden="true" aria-posinset="11" aria-setsize="11" class="" role="listitem"><div data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="faq_accordion" class="css-0" role="presentation"><div class="css-fgk7n6"><div class="cds-AccordionRoot-focusContainer"><div class="cds-AccordionRoot-container cds-AccordionRoot-silent" id="cds-react-aria-89"><h3 aria-controls="cds-react-aria-89-accordion-panel" class="css-2i5uql"><button class="cds-149 cds-AccordionHeader-button css-1wk81cj" tabindex="0" type="button" aria-expanded="false" id="cds-react-aria-89-accordion-header"><svg aria-hidden="true" fill="none" focusable="false" height="20" viewBox="0 0 20 20" width="20" class="cds-AccordionHeader-chevron css-0" id="cds-react-aria-90"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.293 10L5.646 1.354l.708-.708L15.707 10l-9.353 9.354-.708-.707L14.293 10z" fill="currentColor"></path></svg><div class="cds-AccordionHeader-content"><div class="cds-AccordionHeader-labelGroup"><span class=" css-6ecy9b">Can I just enroll in a single course?</span></div></div></button></h3><div class="cds-187 cds-189" style="min-height:0px"><div class="cds-190"><div class="cds-191"><div aria-labelledby="cds-react-aria-89-accordion-header" id="cds-react-aria-89-accordion-panel" role="region"><div class="css-gvhm8"><div class="css-i3hxxx"><div class="rc-CML" dir="auto"><div data-testid="cml-viewer" class="css-1474zrz"><p><span><span>Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Certificate, you’re automatically subscribed to the full Certificate. 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href="https://www.coursera.org/courses?query=cloud computing&skills=Cloud Computing" to="https://www.coursera.org/courses?query=cloud computing&skills=Cloud Computing" class="rc-SubFooterSection__content-column-link-text" __typename="Seo_ComponentLink" id="ComponentLink~87df45b4a4725d6d03b98b36e97d9707">Cloud Computing</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://www.coursera.org/courses?query=computer%20network","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://www.coursera.org/courses?query=computer%20network" href="https://www.coursera.org/courses?query=computer%20network" to="https://www.coursera.org/courses?query=computer%20network" class="rc-SubFooterSection__content-column-link-text" __typename="Seo_ComponentLink" id="ComponentLink~92b7e7ee410098ff0afcdba945581cad">Computer Network</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://www.coursera.org/courses?query=database","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://www.coursera.org/courses?query=database" href="https://www.coursera.org/courses?query=database" to="https://www.coursera.org/courses?query=database" class="rc-SubFooterSection__content-column-link-text" __typename="Seo_ComponentLink" id="ComponentLink~29aa6d16c04722e4b72fb1fc595fad67">Database</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://www.coursera.org/courses?query=hardware","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://www.coursera.org/courses?query=hardware" href="https://www.coursera.org/courses?query=hardware" to="https://www.coursera.org/courses?query=hardware" class="rc-SubFooterSection__content-column-link-text" __typename="Seo_ComponentLink" id="ComponentLink~706501a2621ba9177f6a89e7643e2f5c">Hardware</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://www.coursera.org/courses?query=it%20support","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://www.coursera.org/courses?query=it%20support" href="https://www.coursera.org/courses?query=it%20support" to="https://www.coursera.org/courses?query=it%20support" class="rc-SubFooterSection__content-column-link-text" __typename="Seo_ComponentLink" id="ComponentLink~2c86259cdd1537bb58d77e5f20f7c824">IT Support</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://www.coursera.org/courses?query=information%20architecture","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://www.coursera.org/courses?query=information%20architecture" href="https://www.coursera.org/courses?query=information%20architecture" to="https://www.coursera.org/courses?query=information%20architecture" class="rc-SubFooterSection__content-column-link-text" __typename="Seo_ComponentLink" id="ComponentLink~4fa83781ae6d9051ef5dd8a19d83230d">Information Architecture</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://www.coursera.org/courses?query=information%20systems","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://www.coursera.org/courses?query=information%20systems" href="https://www.coursera.org/courses?query=information%20systems" to="https://www.coursera.org/courses?query=information%20systems" class="rc-SubFooterSection__content-column-link-text" __typename="Seo_ComponentLink" id="ComponentLink~43149f3cf4530f67cb6268e7b5e16e9d">Information Systems</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://www.coursera.org/courses?query=information%20technology%20management","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://www.coursera.org/courses?query=information%20technology%20management" href="https://www.coursera.org/courses?query=information%20technology%20management" to="https://www.coursera.org/courses?query=information%20technology%20management" class="rc-SubFooterSection__content-column-link-text" __typename="Seo_ComponentLink" id="ComponentLink~d50701706bed39b27b860f752dbe3bcb">Information Technology Management</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://www.coursera.org/courses?query=microsoft","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://www.coursera.org/courses?query=microsoft" href="https://www.coursera.org/courses?query=microsoft" to="https://www.coursera.org/courses?query=microsoft" class="rc-SubFooterSection__content-column-link-text" __typename="Seo_ComponentLink" id="ComponentLink~d2a76e3088f6eebdfe7b0e8894e63346">Microsoft</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://www.coursera.org/courses?query=technical%20support","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://www.coursera.org/courses?query=technical%20support" href="https://www.coursera.org/courses?query=technical%20support" to="https://www.coursera.org/courses?query=technical%20support" class="rc-SubFooterSection__content-column-link-text" __typename="Seo_ComponentLink" id="ComponentLink~2c019ba4c10741d9f669c30c8b00ff5f">Technical Support</a></li></ul></div><div class="cds-45 rc-SubFooterSection lohp-rebrand css-0 cds-47 cds-grid-item cds-97"><p class="rc-SubFooterSection__header lohp-rebrand css-6ecy9b">Coursera</p><ul class="rc-SubFooterSection__content-column-links" role="list"><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://about.coursera.org/","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://about.coursera.org/" href="https://about.coursera.org/" to="https://about.coursera.org/" class="rc-SubFooterSection__content-column-link-text">About</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://about.coursera.org/how-coursera-works/","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://about.coursera.org/how-coursera-works/" href="https://about.coursera.org/how-coursera-works/" to="https://about.coursera.org/how-coursera-works/" class="rc-SubFooterSection__content-column-link-text">What We Offer</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://about.coursera.org/leadership","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://about.coursera.org/leadership" href="https://about.coursera.org/leadership" to="https://about.coursera.org/leadership" class="rc-SubFooterSection__content-column-link-text">Leadership</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://careers.coursera.com/","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://careers.coursera.com/" href="https://careers.coursera.com/" to="https://careers.coursera.com/" class="rc-SubFooterSection__content-column-link-text">Careers</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"/browse","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="/browse" href="/browse" to="/browse" class="rc-SubFooterSection__content-column-link-text">Catalog</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"/courseraplus","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="/courseraplus" href="/courseraplus" to="/courseraplus" class="rc-SubFooterSection__content-column-link-text">Coursera Plus</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"/professional-certificate","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="/professional-certificate" href="/professional-certificate" to="/professional-certificate" class="rc-SubFooterSection__content-column-link-text">Professional Certificates</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"/mastertrack","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="/mastertrack" href="/mastertrack" to="/mastertrack" class="rc-SubFooterSection__content-column-link-text">MasterTrack® Certificates</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"/degrees","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="/degrees" href="/degrees" to="/degrees" class="rc-SubFooterSection__content-column-link-text">Degrees</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"/business?utm_campaign=website&utm_content=corp-to-home-footer-for-enterprise&utm_medium=coursera&utm_source=enterprise","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="/business?utm_campaign=website&utm_content=corp-to-home-footer-for-enterprise&utm_medium=coursera&utm_source=enterprise" href="/business?utm_campaign=website&utm_content=corp-to-home-footer-for-enterprise&utm_medium=coursera&utm_source=enterprise" to="/business?utm_campaign=website&utm_content=corp-to-home-footer-for-enterprise&utm_medium=coursera&utm_source=enterprise" class="rc-SubFooterSection__content-column-link-text">For Enterprise</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"/government?utm_campaign=website&utm_content=corp-to-home-footer-for-government&utm_medium=coursera&utm_source=enterprise","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="/government?utm_campaign=website&utm_content=corp-to-home-footer-for-government&utm_medium=coursera&utm_source=enterprise" href="/government?utm_campaign=website&utm_content=corp-to-home-footer-for-government&utm_medium=coursera&utm_source=enterprise" to="/government?utm_campaign=website&utm_content=corp-to-home-footer-for-government&utm_medium=coursera&utm_source=enterprise" class="rc-SubFooterSection__content-column-link-text">For Government</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"/campus?utm_campaign=website&utm_content=corp-to-home-footer-for-campus&utm_medium=coursera&utm_source=enterprise","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="/campus?utm_campaign=website&utm_content=corp-to-home-footer-for-campus&utm_medium=coursera&utm_source=enterprise" href="/campus?utm_campaign=website&utm_content=corp-to-home-footer-for-campus&utm_medium=coursera&utm_source=enterprise" to="/campus?utm_campaign=website&utm_content=corp-to-home-footer-for-campus&utm_medium=coursera&utm_source=enterprise" class="rc-SubFooterSection__content-column-link-text">For Campus</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://partnerships.coursera.org/?utm_medium=coursera&utm_source=partnerships&utm_campaign=website&utm_content=corp-to-home-footer-become-a-partner","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://partnerships.coursera.org/?utm_medium=coursera&utm_source=partnerships&utm_campaign=website&utm_content=corp-to-home-footer-become-a-partner" href="https://partnerships.coursera.org/?utm_medium=coursera&utm_source=partnerships&utm_campaign=website&utm_content=corp-to-home-footer-become-a-partner" to="https://partnerships.coursera.org/?utm_medium=coursera&utm_source=partnerships&utm_campaign=website&utm_content=corp-to-home-footer-become-a-partner" class="rc-SubFooterSection__content-column-link-text">Become a Partner</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"/social-impact","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="/social-impact" href="/social-impact" to="/social-impact" class="rc-SubFooterSection__content-column-link-text">Social Impact</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://www.coursera.org/courses?query=free","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" data-track-app="unified_description_page" data-track-page="consumer_professional_certificate_page" data-track-action="click" data-track-component="seo_directory_link" data-track-href="https://www.coursera.org/courses?query=free" href="https://www.coursera.org/courses?query=free" to="https://www.coursera.org/courses?query=free" class="rc-SubFooterSection__content-column-link-text" __typename="Seo_ComponentLink" id="ComponentLink~09f2f10c10976ef1bd695faec2a91a4c">Free Courses</a></li><li class="rc-SubFooterSection__content-column-link-item lohp-rebrand" role="listitem"><a data-click-key="unified_description_page.consumer_professional_certificate_page.click.seo_directory_link" data-click-value="{"href":"https://www.coursera.org/explore/ects-credit-recommendation","namespace":{"action":"click","app":"unified_description_page","component":"seo_directory_link","page":"consumer_professional_certificate_page"},"schema_type":"FRONTEND"}" data-track="true" 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atus\":\"RUNNING\"},{\"namespace\":\"GrowthPremium\",\"idForAllocation\":\"1682299659-1732359387988\",\"experimentId\":\"jDWngM1aEeyRV_VbozKOjQ\",\"variantId\":\"zO9MUC_ATsiexBNqlI-VUg\",\"parameterName\":\"DDPTestimonials\",\"id\":32,\"version\":1,\"value\":\"control\",\"status\":\"RUNNING\"},{\"namespace\":\"GrowthPremium\",\"idForAllocation\":\"1682299659-1732359387988\",\"experimentId\":\"_1l9gKCcEey27W8Ze_5_JA\",\"variantId\":\"qld2XvuVSRqc0auf9oTVYg\",\"parameterName\":\"showDegreeDeadline\",\"id\":33,\"version\":1,\"value\":false,\"status\":\"RUNNING\"},{\"namespace\":\"siteMisc\",\"idForAllocation\":\"1682299659-1732359387988\",\"experimentId\":\"Q9gB6LHaEe2RbwohxJoGhw\",\"variantId\":\"W2tex70ZS4qrXse9GduKvg\",\"parameterName\":\"graphqlGatewayQueryLinkOverride\",\"id\":34,\"version\":1,\"value\":{\"EnterpriseCourseProgramQuery\":\"gatewayWrapperGql\",\"MobileHeaderProgramQuery\":\"gatewayWrapperGql\",\"EnterprisePrivateSessionsQuery\":\"gatewayWrapperGql\",\"OpenCourseMembershipsV1Query\":\"gatewayWrapperGql\",\"CourseDataQuery\":\"gatewayWrapperGql\",\"AdminContractDetailsQuery\":\"gatewayWrapperGql\",\"TspCourseRecommendationsQueryLight\":\"gatewayWrapperGql\",\"TargetSkillProfileUserStatesQuery\":\"gatewayWrapperGql\",\"ProgramMembershipsByUserQuery\":\"gatewayWrapperGql\",\"SkillBasedRecommendationsQuery\":\"gatewayWrapperGql\",\"CollectionTableMetadataQuery\":\"gatewayWrapperGql\",\"getUnderlyingProductId\":\"gatewayWrapperGql\",\"TSPQuery\":\"gatewayWrapperGql\",\"UserProductTransaction\":\"gatewayWrapperGql\",\"CourseAutoenrollmentModalQuery\":\"gatewayWrapperGql\",\"CredentialTrackQuery\":\"gatewayWrapperGql\",\"CuratedCollectionDetailsQuery\":\"gatewayWrapperGql\",\"OrgLandingProgramMembershipsQuery\":\"gatewayWrapperGql\",\"SDPRichEntityQuery\":\"gatewayWrapperGql\",\"AuthoringTeamworkMetadataActivitySetActivitiesQuery\":\"gatewayWrapperGql\",\"AuthoringTeamworkMetadataActivitySetCandidateItemsQuery\":\"gatewayWrapperGql\",\"ProgramLevelRecommendationsQuery\":\"gatewayWrapperGql\",\"TeamEditViewQuery\":\"gatewayWrapperGql\",\"AuthoringTeamworkMetadataQuery\":\"gatewayWrapperGql\",\"ProgramDraftQuery\":\"gatewayWrapperGql\",\"MegaMenuQuery\":\"gatewayWrapperGql\",\"AuthoringTeamworkMetadataActivitySetQuery\":\"gatewayWrapperGql\",\"PublicPromotionInfoProductCollectionFinder\":\"gatewayWrapperGql\",\"CourseBuilderCourseRating\":\"gatewayWrapperGql\",\"ProgramsAndRostersByProgramsQuery\":\"gatewayWrapperGql\",\"GetAllProgramCurriculumContentsQuery\":\"gatewayWrapperGql\",\"GetAllContractsForOrgQuery\":\"gatewayWrapperGql\",\"S12nCoursesByIdQuery\":\"gatewayWrapperGql\",\"enterprisePaymentWalletQuery\":\"gatewayWrapperGql\",\"MegaMenuSkillDataQuery\":\"gatewayWrapperGql\",\"TSPCollectionListQuery\":\"gatewayWrapperGql\",\"ProductsOwnedById\":\"gatewayWrapperGql\",\"ProductQuery\":\"gatewayWrapperGql\",\"ProductItemDetails\":\"gatewayWrapperGql\",\"EnterpriseProgramSessionAssociationsQuery\":\"gatewayWrapperGql\",\"AuthoringTeamworkScopeIdByNonHighEngagementGroupQuery\":\"gatewayWrapperGql\",\"orgMembershipQuery\":\"gatewayWrapperGql\",\"UpdateAuthoringTeamworkMetadataActivitySetQuery\":\"gatewayWrapperGql\",\"PersonalizationSessionsV2AuthoringEligibilityCheckQuery\":\"gatewayWrapperGql\",\"HasProgramSummaryQuery\":\"gatewayWrapperGql\",\"StaffSessionsVgatewayWrapperGqlAuthoringEligibilityCheckQuery\":\"gatewayWrapperGql\",\"UnifiedEnterpriseOnDemandSpecialziationsMembershipsQuery\":\"gatewayWrapperGql\",\"getCourseBySlug\":\"gatewayWrapperGql\",\"EnterpriseTargetSkillProfileQuery\":\"gatewayWrapperGql\",\"GetAllProgramDraftStatusesQuery\":\"gatewayWrapperGql\",\"RelatedCoursesQuery\":\"gatewayWrapperGql\",\"TeamworkLearnerTeamsVgatewayWrapperGqlQuery\":\"gatewayWrapperGql\",\"FindByPromoCodeQuery\":\"gatewayWrapperGql\",\"S12nNamesByIds\":\"gatewayWrapperGql\",\"getCourseTotals\":\"gatewayWrapperGql\",\"PeerSessionsVgatewayWrapperGqlAuthoringEligibilityCheckQuery\":\"gatewayWrapperGql\",\"CurriculumSummariesDataLoaderQuery\":\"gatewayWrapperGql\",\"ProgramCurriculumDomainsQuery\":\"gatewayWrapperGql\",\"PaymentsProductSkuQuery\":\"gatewayWrapperGql\",\"MegaMenuDataQuery\":\"gatewayWrapperGql\",\"SgatewayWrapperGqlnMetadataForSgatewayWrapperGqlnRecommendations\":\"gatewayWrapperGql\",\"PurchaseCredentialTrackQuery\":\"gatewayWrapperGql\",\"VideoCoursesQuery\":\"gatewayWrapperGql\",\"ProgramShellContractQuery\":\"gatewayWrapperGql\",\"AllCourseReviews\":\"gatewayWrapperGql\",\"DirectoryDomainsAndSubdomainsQuery\":\"gatewayWrapperGql\",\"LinkedCoursesQuery\":\"gatewayWrapperGql\",\"TaxEstimatesQuery\":\"gatewayWrapperGql\",\"ProgramProductMetadataGetQuery\":\"gatewayWrapperGql\",\"getS12nModalData\":\"gatewayWrapperGql\",\"VLPCourseMaterialsQuery\":\"gatewayWrapperGql\",\"AdminPagePermissionQuery\":\"gatewayWrapperGql\",\"ThirdPartyOrgMultiGetQuery\":\"gatewayWrapperGql\",\"CommonProgramProductMetadataMultiGetQuery\":\"gatewayWrapperGql\",\"ProductsContainerCourseQuery\":\"gatewayWrapperGql\",\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if (injectedString.search('EPIC_SITE_HOME_PLACEHOLDER') >= 0) { return {}; } var epicResponse = injectedString && injectedString !== undefined ? JSON.parse(injectedString) : {}; return epicResponse.elements || {}; })(); /* globals coursera */ /* eslint-disable quotes */ coursera.user = (function() { var userJson = "{}"; try { return JSON.parse(userJson); } catch (e) { return {}; } })(); /* globals coursera*/ // Defines a named AMD module containing the course ID coursera.courseId = (function() { return '{{ ONDEMAND_COURSE_ID_PLACEHOLDER }}'; })(); </script></body></html>