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data-srcset="https://learning.debretts.com/wp-content/uploads/2022/08/Debretts-FAV.png 600w, https://learning.debretts.com/wp-content/uploads/2022/08/Debretts-FAV-300x300.png 300w, https://learning.debretts.com/wp-content/uploads/2022/08/Debretts-FAV-150x150.png 150w" data-sizes="(max-width: 600px) 100vw, 600px" /><noscript><img id="image-13-299" alt="" src="https://learning.debretts.com/wp-content/uploads/2022/08/Debretts-FAV.png" class="ct-image" srcset="https://learning.debretts.com/wp-content/uploads/2022/08/Debretts-FAV.png 600w, https://learning.debretts.com/wp-content/uploads/2022/08/Debretts-FAV-300x300.png 300w, https://learning.debretts.com/wp-content/uploads/2022/08/Debretts-FAV-150x150.png 150w" sizes="(max-width: 600px) 100vw, 600px" /></noscript></div><div id="div_block-14-299" class="ct-div-block" ><h2 id="headline-15-299" class="ct-headline secondaryHeader">Learning Programmes<br></h2><div id="text_block-16-299" class="ct-text-block text-secondary" >We have devised and delivered programmes that have transformed businesses and individuals. We work with individuals or groups and teams. We show how to be at your glittering best when working with clients or colleagues. Confidence is our secret sauce and we show how to create it for yourself.<br></div></div></div></section><section id="section-75-330" class=" ct-section" ><div class="ct-section-inner-wrap"><div id="_dynamic_list-76-330" class="oxy-dynamic-list"><div id="div_block-77-330-1" class="ct-div-block" data-id="div_block-77-330"><a id="link-78-330-1" class="ct-link" href="https://learning.debretts.com/learning-programmes/international-business-etiquette/" target="_self" data-id="link-78-330"><div id="div_block-79-330-1" class="ct-div-block" data-id="div_block-79-330"><h2 id="headline-80-330-1" class="ct-headline secondaryHeader" data-id="headline-80-330"><span id="span-81-330-1" class="ct-span" data-id="span-81-330">International Business Etiquette</span><br></h2><div id="div_block-82-330-1" class="ct-div-block" data-id="div_block-82-330"><div id="div_block-83-330-1" class="ct-div-block" data-id="div_block-83-330"><div id="text_block-84-330-1" class="ct-text-block " data-id="text_block-84-330">What we cover:<br></div><div id="text_block-85-330-1" class="ct-text-block " data-id="text_block-85-330"><span id="span-86-330-1" class="ct-span" data-id="span-86-330">When it comes to cross cultural understanding a little knowledge can go a long way. Doing business internationally can often seem less straightforward but by taking time to learn a little bit about the new countries and cultures you are working in you can achieve so much more. We will help to ensure that your meetings are smoother and more productive and ultimately more enjoyable. We will help to ensure that you build your business relationships on solid foundations.</span><br></div></div></div><a id="link_button-87-330-1" class="ct-link-button " href="https://learning.debretts.com/learning-programmes/international-business-etiquette/" target="_self" data-id="link_button-87-330">Learn More</a></div></a></div><div id="div_block-77-330-2" class="ct-div-block" data-id="div_block-77-330"><a id="link-78-330-2" class="ct-link" href="https://learning.debretts.com/learning-programmes/business-dining-and-hosting/" target="_self" data-id="link-78-330"><div id="div_block-79-330-2" class="ct-div-block" data-id="div_block-79-330"><h2 id="headline-80-330-2" class="ct-headline secondaryHeader" data-id="headline-80-330"><span id="span-81-330-2" class="ct-span" data-id="span-81-330">Business Dining and Hosting</span><br></h2><div id="div_block-82-330-2" class="ct-div-block" data-id="div_block-82-330"><div id="div_block-83-330-2" class="ct-div-block" data-id="div_block-83-330"><div id="text_block-84-330-2" class="ct-text-block " data-id="text_block-84-330">What we cover:<br></div><div id="text_block-85-330-2" class="ct-text-block " data-id="text_block-85-330"><span id="span-86-330-2" class="ct-span" data-id="span-86-330">It is no great secret that those people who dine with their clients do more business and do better business. This programme will explain everything that you need to know.</span><br></div></div></div><a id="link_button-87-330-2" class="ct-link-button " href="https://learning.debretts.com/learning-programmes/business-dining-and-hosting/" target="_self" data-id="link_button-87-330">Learn More</a></div></a></div><div id="div_block-77-330-3" class="ct-div-block" data-id="div_block-77-330"><a id="link-78-330-3" class="ct-link" href="https://learning.debretts.com/learning-programmes/next-steps-cvs-and-interviews/" target="_self" data-id="link-78-330"><div id="div_block-79-330-3" class="ct-div-block" data-id="div_block-79-330"><h2 id="headline-80-330-3" class="ct-headline secondaryHeader" data-id="headline-80-330"><span id="span-81-330-3" class="ct-span" data-id="span-81-330">Next Steps: CV's and Interviews</span><br></h2><div id="div_block-82-330-3" class="ct-div-block" data-id="div_block-82-330"><div id="div_block-83-330-3" class="ct-div-block" data-id="div_block-83-330"><div id="text_block-84-330-3" class="ct-text-block " data-id="text_block-84-330">What we cover:<br></div><div id="text_block-85-330-3" class="ct-text-block " data-id="text_block-85-330"><span id="span-86-330-3" class="ct-span" data-id="span-86-330">You can't get a job without an interview and you can't get an interview without a CV! The world of recruitment has changed a little over recent years with online applications, selection centres and a multi-layered screening processes but the fundamentals remain in place. This programme explores how to navigate the process successfully.</span><br></div></div></div><a id="link_button-87-330-3" class="ct-link-button " href="https://learning.debretts.com/learning-programmes/next-steps-cvs-and-interviews/" target="_self" data-id="link_button-87-330">Learn More</a></div></a></div><div id="div_block-77-330-4" class="ct-div-block" data-id="div_block-77-330"><a id="link-78-330-4" class="ct-link" href="https://learning.debretts.com/learning-programmes/building-your-network/" target="_self" data-id="link-78-330"><div id="div_block-79-330-4" class="ct-div-block" data-id="div_block-79-330"><h2 id="headline-80-330-4" class="ct-headline secondaryHeader" data-id="headline-80-330"><span id="span-81-330-4" class="ct-span" data-id="span-81-330">Building your Network</span><br></h2><div id="div_block-82-330-4" class="ct-div-block" data-id="div_block-82-330"><div id="div_block-83-330-4" class="ct-div-block" data-id="div_block-83-330"><div id="text_block-84-330-4" class="ct-text-block " data-id="text_block-84-330">What we cover:<br></div><div id="text_block-85-330-4" class="ct-text-block " data-id="text_block-85-330"><span id="span-86-330-4" class="ct-span" data-id="span-86-330">There are two truisms in business and they are that the best jobs never reach the open market and the clients who want the things that we supply rarely take out adverts to tell us! That is why we have to get out and build our network! But if you think networking events are just about about selling then you have got it all wrong.</span><br></div></div></div><a id="link_button-87-330-4" class="ct-link-button " href="https://learning.debretts.com/learning-programmes/building-your-network/" target="_self" data-id="link_button-87-330">Learn More</a></div></a></div><div id="div_block-77-330-5" class="ct-div-block" data-id="div_block-77-330"><a id="link-78-330-5" class="ct-link" href="https://learning.debretts.com/learning-programmes/impact-for-women/" target="_self" data-id="link-78-330"><div id="div_block-79-330-5" class="ct-div-block" data-id="div_block-79-330"><h2 id="headline-80-330-5" class="ct-headline secondaryHeader" data-id="headline-80-330"><span id="span-81-330-5" class="ct-span" data-id="span-81-330">Impact for women</span><br></h2><div id="div_block-82-330-5" class="ct-div-block" data-id="div_block-82-330"><div id="div_block-83-330-5" class="ct-div-block" data-id="div_block-83-330"><div id="text_block-84-330-5" class="ct-text-block " data-id="text_block-84-330">What we cover:<br></div><div id="text_block-85-330-5" class="ct-text-block " data-id="text_block-85-330"><span id="span-86-330-5" class="ct-span" data-id="span-86-330">The workplace is an iniquitous place. Women are statistically less likely to rise to senior positions within an organisation and there roles that they find themselves pushed into or away from. </span><br></div></div></div><a id="link_button-87-330-5" class="ct-link-button " href="https://learning.debretts.com/learning-programmes/impact-for-women/" target="_self" data-id="link_button-87-330">Learn More</a></div></a></div><div id="div_block-77-330-6" class="ct-div-block" data-id="div_block-77-330"><a id="link-78-330-6" class="ct-link" href="https://learning.debretts.com/learning-programmes/developing-your-impact-and-presence/" target="_self" data-id="link-78-330"><div id="div_block-79-330-6" class="ct-div-block" data-id="div_block-79-330"><h2 id="headline-80-330-6" class="ct-headline secondaryHeader" data-id="headline-80-330"><span id="span-81-330-6" class="ct-span" data-id="span-81-330">Developing your impact and presence</span><br></h2><div id="div_block-82-330-6" class="ct-div-block" data-id="div_block-82-330"><div id="div_block-83-330-6" class="ct-div-block" data-id="div_block-83-330"><div id="text_block-84-330-6" class="ct-text-block " data-id="text_block-84-330">What we cover:<br></div><div id="text_block-85-330-6" class="ct-text-block " data-id="text_block-85-330"><span id="span-86-330-6" class="ct-span" data-id="span-86-330">We all have the capability to make a positive impact on the people we work with but we don&rsquo;t always pull it off! This session will look at how with a couple of changes to our approach we can consistently have a positive and lasting impact on those around us. This is typically for anyone who needs to lead, to manage or sell. This session will show with a little thought (and actually sometimes with a little less effort) you will be on the road to developing positive influence and the ability to build lasting and trusting relationships.</span><br></div></div></div><a id="link_button-87-330-6" class="ct-link-button " href="https://learning.debretts.com/learning-programmes/developing-your-impact-and-presence/" target="_self" data-id="link_button-87-330">Learn More</a></div></a></div><div id="div_block-77-330-7" class="ct-div-block" data-id="div_block-77-330"><a id="link-78-330-7" class="ct-link" href="https://learning.debretts.com/learning-programmes/speaking-and-presenting/" target="_self" data-id="link-78-330"><div id="div_block-79-330-7" class="ct-div-block" data-id="div_block-79-330"><h2 id="headline-80-330-7" class="ct-headline secondaryHeader" data-id="headline-80-330"><span id="span-81-330-7" class="ct-span" data-id="span-81-330">Speaking and Presenting</span><br></h2><div id="div_block-82-330-7" class="ct-div-block" data-id="div_block-82-330"><div id="div_block-83-330-7" class="ct-div-block" data-id="div_block-83-330"><div id="text_block-84-330-7" class="ct-text-block " data-id="text_block-84-330">What we cover:<br></div><div id="text_block-85-330-7" class="ct-text-block " data-id="text_block-85-330"><span id="span-86-330-7" class="ct-span" data-id="span-86-330">Speaking is easy. Public speaking not always so! Most of us speak to earn a living but it is a skill we rarely think about, let alone develop.We will explore what makes a great speaker and why 99% of presentations could be better. The programme will bust a few myths, turn your preconceptions on their head and teach you that you are probably overthinking things and where to focus your energy for success. Regardless of how good or bad you think you are, with this programme you can become brilliant and learn to enjoy speaking with impact.</span><br></div></div></div><a id="link_button-87-330-7" class="ct-link-button " href="https://learning.debretts.com/learning-programmes/speaking-and-presenting/" target="_self" data-id="link_button-87-330">Learn More</a></div></a></div><div id="div_block-77-330-8" class="ct-div-block" data-id="div_block-77-330"><a id="link-78-330-8" class="ct-link" href="https://learning.debretts.com/learning-programmes/crash-course-in-confidence-2/" target="_self" data-id="link-78-330"><div id="div_block-79-330-8" class="ct-div-block" data-id="div_block-79-330"><h2 id="headline-80-330-8" class="ct-headline secondaryHeader" data-id="headline-80-330"><span id="span-81-330-8" class="ct-span" data-id="span-81-330">Crash course in confidence</span><br></h2><div id="div_block-82-330-8" class="ct-div-block" data-id="div_block-82-330"><div id="div_block-83-330-8" class="ct-div-block" data-id="div_block-83-330"><div id="text_block-84-330-8" class="ct-text-block " data-id="text_block-84-330">What we cover:<br></div><div id="text_block-85-330-8" class="ct-text-block " data-id="text_block-85-330"><span id="span-86-330-8" class="ct-span" data-id="span-86-330">Confidence &ndash; our belief in our ability to succeed &ndash; is critical for success in our life. This session will provide some quick hacks to dial-up confidence and we will show how confidence can be developed over time, allowing us to make the most of our skills and knowledge and of the opportunities that present themselves. </span><br></div></div></div><a id="link_button-87-330-8" class="ct-link-button " href="https://learning.debretts.com/learning-programmes/crash-course-in-confidence-2/" target="_self" data-id="link_button-87-330">Learn More</a></div></a></div><div id="div_block-77-330-9" class="ct-div-block" data-id="div_block-77-330"><a id="link-78-330-9" class="ct-link" href="https://learning.debretts.com/learning-programmes/what-is-it-that-persuades/" target="_self" data-id="link-78-330"><div id="div_block-79-330-9" class="ct-div-block" data-id="div_block-79-330"><h2 id="headline-80-330-9" class="ct-headline secondaryHeader" data-id="headline-80-330"><span id="span-81-330-9" class="ct-span" data-id="span-81-330">What is it that persuades?</span><br></h2><div id="div_block-82-330-9" class="ct-div-block" data-id="div_block-82-330"><div id="div_block-83-330-9" class="ct-div-block" data-id="div_block-83-330"><div id="text_block-84-330-9" class="ct-text-block " data-id="text_block-84-330">What we cover:<br></div><div id="text_block-85-330-9" class="ct-text-block " data-id="text_block-85-330"><span id="span-86-330-9" class="ct-span" data-id="span-86-330">Many of us spend a great deal of our time in work talking, we often exchange information, but how effective are we at persuading people to buy in to our thinking, to change their perspectives or to take action to help us achieve our goals?</span><br></div></div></div><a id="link_button-87-330-9" class="ct-link-button " href="https://learning.debretts.com/learning-programmes/what-is-it-that-persuades/" target="_self" data-id="link_button-87-330">Learn More</a></div></a></div></div></div></section><section id="section-17-330" class=" ct-section" ><div class="ct-section-inner-wrap"><div id="new_columns-18-330" class="ct-new-columns" ><div id="div_block-19-330" class="ct-div-block" ><h2 id="headline-21-330" class="ct-headline secondaryHeader">Training &amp; development Enquiries<br></h2><div id="div_block-20-330" class="ct-div-block sticky" ><div id="-form_widget-22-330" class="oxy-form-widget ff-oxy-element" ><div class='fluentform ff-default fluentform_wrapper_6 ffs_default_wrap'><form data-form_id="6" id="fluentform_6" class="frm-fluent-form fluent_form_6 ff-el-form-top ff_form_instance_6_1 ff-form-loading ffs_default" data-form_instance="ff_form_instance_6_1" method="POST" ><fieldset style="border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;"><legend class="ff_screen_reader_title" style="display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;">Service Enquiry Form</legend><input type='hidden' name='__fluent_form_embded_post_id' value='330' /><input type="hidden" id="_fluentform_6_fluentformnonce" name="_fluentform_6_fluentformnonce" value="091f9c438d" /><input type="hidden" name="_wp_http_referer" value="/business-training-and-development/" /><div data-type="name-element" data-name="names" class=" ff-field_container ff-name-field-wrapper" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class="ff-el-input--label asterisk-right"><label for='ff_6_names_first_name_' aria-label="First Name">First Name</label></div><div class='ff-el-input--content'><input type="text" name="names[first_name]" id="ff_6_names_first_name_" class="ff-el-form-control" placeholder="First Name" tabindex="1" aria-invalid="false" aria-required=false></div></div></div><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class="ff-el-input--label asterisk-right"><label for='ff_6_names_last_name_' aria-label="Last Name">Last Name</label></div><div class='ff-el-input--content'><input type="text" name="names[last_name]" id="ff_6_names_last_name_" class="ff-el-form-control" placeholder="Last Name" tabindex="2" aria-invalid="false" aria-required=false></div></div></div></div></div><div class='ff-el-group'><div class="ff-el-input--label asterisk-right"><label for='ff_6_email' aria-label="Email">Email</label></div><div class='ff-el-input--content'><input type="email" name="email" id="ff_6_email" class="ff-el-form-control" placeholder="Email Address" data-name="email" tabindex="3" aria-invalid="false" aria-required=false></div></div><div class='ff-el-group'><div class="ff-el-input--label asterisk-right"><label for='ff_6_phone' aria-label="Phone/Mobile">Phone/Mobile</label></div><div class='ff-el-input--content'><input name="phone" class="ff-el-form-control ff-el-phone" type="tel" placeholder="Mobile Number" data-name="phone" id="ff_6_phone" tabindex="4" inputmode="tel" 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class='ff-errors-in-stack ff_form_instance_6_1 ff-form-loading_errors ff_form_instance_6_1_errors'></div></div> <script type="text/javascript">window.fluent_form_ff_form_instance_6_1 = {"id":"6","settings":{"layout":{"labelPlacement":"top","helpMessagePlacement":"with_label","errorMessagePlacement":"inline"},"restrictions":{"denyEmptySubmission":{"enabled":false}}},"form_instance":"ff_form_instance_6_1","form_id_selector":"fluentform_6","rules":{"names[first_name]":{"required":{"value":false,"message":"This field is required","global_message":"This field is required","global":true}},"names[middle_name]":{"required":{"value":false,"message":"This field is required","global_message":"This field is required","global":true}},"names[last_name]":{"required":{"value":false,"message":"This field is required","global_message":"This field is required","global":true}},"email":{"required":{"value":false,"message":"This field is required","global_message":"This field is 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