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class="section section__article"><div class="justify-center flex"><div class="relative z-3 w-full lg:max-w-160 "><div class="flex pb-6 max-md:pb-2 lg:max-w-160"><div class="flex flex-wrap items-baseline pb-4 text-base"><a href="/en/" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color">All Collections</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="https://help.nethunt.com/en/collections/2594404-automation" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-0">Automation</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="https://help.nethunt.com/en/collections/2772841-get-automated-alerts" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-1">Get automated alerts</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><div class="text-body-secondary-color">Connecting NetHunt CRM and Google Chat</div></div></div><div class=""><div class="article intercom-force-break"><div class="mb-10 max-lg:mb-6"><div class="flex flex-col gap-4"><div class="flex flex-col"><header class="mb-1 font-primary text-2xl font-bold leading-10 text-body-primary-color">Connecting NetHunt CRM and Google Chat</header><div class="text-md font-normal leading-normal text-body-secondary-color"><p>Send Google chat messages as events happen in your CRM</p></div></div><div class="avatar"><div class="avatar__info -mt-0.5 text-base"><span class="text-body-secondary-color"> Updated over 2 years ago</span></div></div></div></div><div class="jsx-ef86202475c6562f "><div class="jsx-ef86202475c6562f article_body"><article class="jsx-ef86202475c6562f "><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If you are using Google chats, you can set it up so you can get notifications either to a room or directly to a chat instantly.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Google chats can be a very good way to keep up with notifications and also share that information with your team. If you are using Google chats in your company, this might be of interest.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>The connection between Google chats and NetHunt CRM would be possible by using Google chats incoming webhooks. You can set it up this way: </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-ordered-nested-list"><ol><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Go to the Google chat or a Room (in this example we selected a Room called "Orders Received"), click on the <b>more options</b> and on the <b>Manage Webhooks</b> option:</p></div></li></ol></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://nethunt.intercom-attachments-7.com/i/o/306036794/371251ff72c89b6965e46d09/80BuYP_JgQreu7ycN4UQTK6rbFQvBntdsALZ1qeovEGGBryA0lhLENBW8eltzgC60Cr80SDf3-4wE0b6cXyHf6L5mG-qT5kPNeDUsvdkwmFiUIu_rqtCkuL23jjnTtHmCGM8ewcO?expires=1740275100&signature=3813d5907df1bdd7e62bfab14b8f12e68e8ca2d45c840b64845ab6decf9cd9c2&req=dyAhFsp4mohbFb4f3HP0gIH7g7zZW5%2FaCyG2615OyO606nQivub%2FwuUaCdMY%0AfYSN7AbUBc1%2FsLR8XA%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://nethunt.intercom-attachments-7.com/i/o/306036794/371251ff72c89b6965e46d09/80BuYP_JgQreu7ycN4UQTK6rbFQvBntdsALZ1qeovEGGBryA0lhLENBW8eltzgC60Cr80SDf3-4wE0b6cXyHf6L5mG-qT5kPNeDUsvdkwmFiUIu_rqtCkuL23jjnTtHmCGM8ewcO?expires=1740275100&signature=3813d5907df1bdd7e62bfab14b8f12e68e8ca2d45c840b64845ab6decf9cd9c2&req=dyAhFsp4mohbFb4f3HP0gIH7g7zZW5%2FaCyG2615OyO606nQivub%2FwuUaCdMY%0AfYSN7AbUBc1%2FsLR8XA%3D%3D%0A"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>2. Name the incoming webhook, for example "New orders", and click on save:</p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://nethunt.intercom-attachments-7.com/i/o/306036798/a1abcf080c07c8ca16d9f191/Oz3snMV0TQ8MajV8o7vwwFUVqm6b1tLo1oAjszDZIzaB1oCYkMyPMPr-3seaPw9qCXZK1lEsnxTp6nQZSKBQwnb46mHLTS0Rqoo54qS5hMsMkJ0YknhewwhHDKImwvH042sQTi0v?expires=1740275100&signature=7431d7d1b985434a8326c36f626d0889f91b5296870c8eba52dea68a6daa3b9d&req=dyAhFsp4mohXFb4f3HP0gGUjhRX4ghLKMwM6rBdII74yOwIsMfBuKYUaDvRl%0AEDPBRSyqUj23fXoiFw%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://nethunt.intercom-attachments-7.com/i/o/306036798/a1abcf080c07c8ca16d9f191/Oz3snMV0TQ8MajV8o7vwwFUVqm6b1tLo1oAjszDZIzaB1oCYkMyPMPr-3seaPw9qCXZK1lEsnxTp6nQZSKBQwnb46mHLTS0Rqoo54qS5hMsMkJ0YknhewwhHDKImwvH042sQTi0v?expires=1740275100&signature=7431d7d1b985434a8326c36f626d0889f91b5296870c8eba52dea68a6daa3b9d&req=dyAhFsp4mohXFb4f3HP0gGUjhRX4ghLKMwM6rBdII74yOwIsMfBuKYUaDvRl%0AEDPBRSyqUj23fXoiFw%3D%3D%0A"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>3. Copy the webhook URL that will be generated:</p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://nethunt.intercom-attachments-7.com/i/o/306036806/7bc69e87b1ee3bdcad957a9b/1BXiBhCP9oWHiAX2MOMAaae292BfmYsluOT_YQ6p2V0EiXpjEGGmZYMHVAb4aMADS6VhcAocUdGYIuxPYcOYB2Sf2KXYkCwvF2lwjcISnPmAt1Y1uT4PKgB371EtPT5EfgB9N2H-?expires=1740275100&signature=0467cb22fe88e9fb963a7a98adedcd0740881e8a653dc04bb9c95eaeab37c185&req=dyAhFsp4lYFZFb4f3HP0gCbGLZUxtTdp9tD%2Fwhp64tzyY4VyHE463PKSx31b%0AxEnvcmUWFYgl8o2VjA%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://nethunt.intercom-attachments-7.com/i/o/306036806/7bc69e87b1ee3bdcad957a9b/1BXiBhCP9oWHiAX2MOMAaae292BfmYsluOT_YQ6p2V0EiXpjEGGmZYMHVAb4aMADS6VhcAocUdGYIuxPYcOYB2Sf2KXYkCwvF2lwjcISnPmAt1Y1uT4PKgB371EtPT5EfgB9N2H-?expires=1740275100&signature=0467cb22fe88e9fb963a7a98adedcd0740881e8a653dc04bb9c95eaeab37c185&req=dyAhFsp4lYFZFb4f3HP0gCbGLZUxtTdp9tD%2Fwhp64tzyY4VyHE463PKSx31b%0AxEnvcmUWFYgl8o2VjA%3D%3D%0A"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>4. Create a new automation. In this example we select "<b>Create record in a folder</b>" as the trigger event assuming a new record is created in that folder every time you get an order from the customer:</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/482791370/2566645e0be88dc4b243ef42/image.png?expires=1740275100&signature=d4c0853d115dbf2159da1e460c71548a9e7086851849646c96eb92bf1ee8d85e&req=cCglEcB%2FnoZfFb4f3HP0gKGS08ju6Xj522vPe6kv2PTQYXtU4ncxC1c5msOl%0A0cwD8gJhpDN9gEEHmw%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/482791370/2566645e0be88dc4b243ef42/image.png?expires=1740275100&signature=d4c0853d115dbf2159da1e460c71548a9e7086851849646c96eb92bf1ee8d85e&req=cCglEcB%2FnoZfFb4f3HP0gKGS08ju6Xj522vPe6kv2PTQYXtU4ncxC1c5msOl%0A0cwD8gJhpDN9gEEHmw%3D%3D%0A" width="600" height="417"/></a></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://nethunt.intercom-attachments-7.com/i/o/306036819/353809e18e23cbaaddfcc0fe/nJtn42-XQGOT1R0nwW7ZOMsL2oB0xz7RiXlRHE9v49z1tphhdLjaEzaC7JlrnQILN-WJpGNBG6ylsNfk9beO-25RM41qGx41byrs_tbUaCvPgyd_8JVK8hcBmSazqTCE3-Erupis?expires=1740275100&signature=2ddaf0d7c78a11d78e99f5c80568707e15fff733319c094d2ceb365413a17b74&req=dyAhFsp4lYBWFb4f3HP0gP3vAhNDbxteP33rc5sWWIm3CRQMSz2VTnox5PWk%0AbdRQeKQqJywxJ2InLw%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://nethunt.intercom-attachments-7.com/i/o/306036819/353809e18e23cbaaddfcc0fe/nJtn42-XQGOT1R0nwW7ZOMsL2oB0xz7RiXlRHE9v49z1tphhdLjaEzaC7JlrnQILN-WJpGNBG6ylsNfk9beO-25RM41qGx41byrs_tbUaCvPgyd_8JVK8hcBmSazqTCE3-Erupis?expires=1740275100&signature=2ddaf0d7c78a11d78e99f5c80568707e15fff733319c094d2ceb365413a17b74&req=dyAhFsp4lYBWFb4f3HP0gP3vAhNDbxteP33rc5sWWIm3CRQMSz2VTnox5PWk%0AbdRQeKQqJywxJ2InLw%3D%3D%0A"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>5. Add an action and select Send Google Chat message:</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/482790929/8ab00e43e5fd454c5ad2de50/image.png?expires=1740275100&signature=e6d4fa119529d961f63a9384fb378700aea8d5b05bbf0b39ce146a828d7c2fdf&req=cCglEcB%2BlINWFb4f3HP0gDDlq7brdjohInfTTIphPNBhWvmPPiYn0d%2B%2Bv7E9%0AaHQPidlJydvfqSZ5HA%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/482790929/8ab00e43e5fd454c5ad2de50/image.png?expires=1740275100&signature=e6d4fa119529d961f63a9384fb378700aea8d5b05bbf0b39ce146a828d7c2fdf&req=cCglEcB%2BlINWFb4f3HP0gDDlq7brdjohInfTTIphPNBhWvmPPiYn0d%2B%2Bv7E9%0AaHQPidlJydvfqSZ5HA%3D%3D%0A" width="590" height="588"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>6. Paste the webhook URL in the corresponding field and compose your message, you can include macros to add information from the record:</p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://nethunt.intercom-attachments-7.com/i/o/306036830/cdfe022bb9fc30c1f073cbb1/8irIFZIK3X0hN1JkPI3VXvl57bi7jRGblGT4jjsF0hTj3XgN2BhY6ct3mnROUipe5_bBIJ33_tvbOWO352SiERY2vgrOMdGjiJVito_l_6334B4HsUa4Eaxm74fBlKaK8KP63buz?expires=1740275100&signature=419f9d1b210e7c1ae1191e53a503c51cd9f54a81facf1213cb73ff034de18b4a&req=dyAhFsp4lYJfFb4f3HP0gBUJep9gmvLUoUI8Z07TXTmgJXUfv6eXt%2B9%2BSKI1%0ABCPD9YlVNB%2FeMeTmjg%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://nethunt.intercom-attachments-7.com/i/o/306036830/cdfe022bb9fc30c1f073cbb1/8irIFZIK3X0hN1JkPI3VXvl57bi7jRGblGT4jjsF0hTj3XgN2BhY6ct3mnROUipe5_bBIJ33_tvbOWO352SiERY2vgrOMdGjiJVito_l_6334B4HsUa4Eaxm74fBlKaK8KP63buz?expires=1740275100&signature=419f9d1b210e7c1ae1191e53a503c51cd9f54a81facf1213cb73ff034de18b4a&req=dyAhFsp4lYJfFb4f3HP0gBUJep9gmvLUoUI8Z07TXTmgJXUfv6eXt%2B9%2BSKI1%0ABCPD9YlVNB%2FeMeTmjg%3D%3D%0A"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>7. The message will be delivered to the selected chat/room:</p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://nethunt.intercom-attachments-7.com/i/o/306036834/7dd84c3eda0ef1a7d007e987/RsAVnXrYkJElBu_NYfugSGchuFx7J_vZxiT1D3LFnyjp5I8-rBMz9idlCIEafJgApjNI9fhU0dUCEClA5d4e5x9DncAkEfwypNbSBuevgwRDGTsr6APF9HaJSuGItsEQNRuwVh_1?expires=1740275100&signature=7cd92e777802a5d7ffa7244bf5288b18e2975268af12552f3974c9c83fe3d442&req=dyAhFsp4lYJbFb4f3HP0gCMSLdj81G4peeBgb81GADgXO%2FR1Q0VZOR8yqf3v%0ArDj3g5nUD1Jt4CyGMA%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://nethunt.intercom-attachments-7.com/i/o/306036834/7dd84c3eda0ef1a7d007e987/RsAVnXrYkJElBu_NYfugSGchuFx7J_vZxiT1D3LFnyjp5I8-rBMz9idlCIEafJgApjNI9fhU0dUCEClA5d4e5x9DncAkEfwypNbSBuevgwRDGTsr6APF9HaJSuGItsEQNRuwVh_1?expires=1740275100&signature=7cd92e777802a5d7ffa7244bf5288b18e2975268af12552f3974c9c83fe3d442&req=dyAhFsp4lYJbFb4f3HP0gCMSLdj81G4peeBgb81GADgXO%2FR1Q0VZOR8yqf3v%0ArDj3g5nUD1Jt4CyGMA%3D%3D%0A"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>You can check on further details on Google chat webhooks <a href="https://developers.google.com/hangouts/chat/how-tos/webhooks" rel="nofollow noopener noreferrer" target="_blank">here</a>.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-horizontal-rule"><hr/></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Haven鈥檛 found the answers you鈥檙e looking for? Ask our <a href="https://www.facebook.com/groups/nethuntcrm.users" rel="nofollow noopener noreferrer" target="_blank">Users Community</a>.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><section class="jsx-62724fba150252e0 related_articles my-6"><hr class="jsx-62724fba150252e0 my-6 sm:my-8"/><div class="jsx-62724fba150252e0 mb-3 text-xl font-bold">Related Articles</div><section class="flex flex-col rounded-card border border-solid border-card-border bg-card-bg p-2 sm:p-3"><a class="duration-250 group/article flex flex-row justify-between gap-2 py-2 no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:rounded-card-inner sm:py-3 rounded-card-inner px-3" href="https://help.nethunt.com/en/articles/4992328-how-to-connect-your-typeforms-to-your-nethunt-crm" data-testid="article-link"><div class="flex 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to the Help Page!","footerLogo":"https://downloads.intercomcdn.com/i/o/hjvsl54i/596834/c9e9c9eb0201c50e0741ede28ca6/0fe46c29cd0d4a7ad10d5a8460de4dca.png","footerLogoHeight":"167","localisedInformation":{"contentBlock":{"locale":"en","title":"Content section title","withButton":false,"description":"","buttonTitle":"Button title","buttonUrl":""}}},"user":{"userId":"1cb53968-ab80-4a98-8789-385ee49bde54","role":"visitor_role"},"articleContent":{"articleId":"4985973","author":null,"blocks":[{"type":"paragraph","text":"If you are using Google chats, you can set it up so you can get notifications either to a room or directly to a chat instantly.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Google chats can be a very good way to keep up with notifications and also share that information with your team. If you are using Google chats in your company, this might be of interest.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"The connection between Google chats and NetHunt CRM would be possible by using Google chats incoming webhooks. You can set it up this way: ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"orderedNestedList","text":"1. Go to the Google chat or a Room (in this example we selected a Room called \"Orders Received\"), click on the \u003cb\u003emore options\u003c/b\u003e and on the \u003cb\u003eManage Webhooks\u003c/b\u003e option:","items":[{"content":[{"type":"paragraph","text":"Go to the Google chat or a Room (in this example we selected a Room called \"Orders Received\"), click on the \u003cb\u003emore options\u003c/b\u003e and on the \u003cb\u003eManage Webhooks\u003c/b\u003e option:","class":"no-margin"}]}]},{"type":"image","url":"https://nethunt.intercom-attachments-7.com/i/o/306036794/371251ff72c89b6965e46d09/80BuYP_JgQreu7ycN4UQTK6rbFQvBntdsALZ1qeovEGGBryA0lhLENBW8eltzgC60Cr80SDf3-4wE0b6cXyHf6L5mG-qT5kPNeDUsvdkwmFiUIu_rqtCkuL23jjnTtHmCGM8ewcO?expires=1740275100\u0026signature=3813d5907df1bdd7e62bfab14b8f12e68e8ca2d45c840b64845ab6decf9cd9c2\u0026req=dyAhFsp4mohbFb4f3HP0gIH7g7zZW5%2FaCyG2615OyO606nQivub%2FwuUaCdMY%0AfYSN7AbUBc1%2FsLR8XA%3D%3D%0A","align":"center"},{"type":"paragraph","text":"2. Name the incoming webhook, for example \"New orders\", and click on save:","class":"no-margin"},{"type":"image","url":"https://nethunt.intercom-attachments-7.com/i/o/306036798/a1abcf080c07c8ca16d9f191/Oz3snMV0TQ8MajV8o7vwwFUVqm6b1tLo1oAjszDZIzaB1oCYkMyPMPr-3seaPw9qCXZK1lEsnxTp6nQZSKBQwnb46mHLTS0Rqoo54qS5hMsMkJ0YknhewwhHDKImwvH042sQTi0v?expires=1740275100\u0026signature=7431d7d1b985434a8326c36f626d0889f91b5296870c8eba52dea68a6daa3b9d\u0026req=dyAhFsp4mohXFb4f3HP0gGUjhRX4ghLKMwM6rBdII74yOwIsMfBuKYUaDvRl%0AEDPBRSyqUj23fXoiFw%3D%3D%0A","align":"center"},{"type":"paragraph","text":"3. Copy the webhook URL that will be generated:","class":"no-margin"},{"type":"image","url":"https://nethunt.intercom-attachments-7.com/i/o/306036806/7bc69e87b1ee3bdcad957a9b/1BXiBhCP9oWHiAX2MOMAaae292BfmYsluOT_YQ6p2V0EiXpjEGGmZYMHVAb4aMADS6VhcAocUdGYIuxPYcOYB2Sf2KXYkCwvF2lwjcISnPmAt1Y1uT4PKgB371EtPT5EfgB9N2H-?expires=1740275100\u0026signature=0467cb22fe88e9fb963a7a98adedcd0740881e8a653dc04bb9c95eaeab37c185\u0026req=dyAhFsp4lYFZFb4f3HP0gCbGLZUxtTdp9tD%2Fwhp64tzyY4VyHE463PKSx31b%0AxEnvcmUWFYgl8o2VjA%3D%3D%0A","align":"center"},{"type":"paragraph","text":"4. Create a new automation. In this example we select \"\u003cb\u003eCreate record in a folder\u003c/b\u003e\" as the trigger event assuming a new record is created in that folder every time you get an order from the customer:","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/482791370/2566645e0be88dc4b243ef42/image.png?expires=1740275100\u0026signature=d4c0853d115dbf2159da1e460c71548a9e7086851849646c96eb92bf1ee8d85e\u0026req=cCglEcB%2FnoZfFb4f3HP0gKGS08ju6Xj522vPe6kv2PTQYXtU4ncxC1c5msOl%0A0cwD8gJhpDN9gEEHmw%3D%3D%0A","width":600,"height":417},{"type":"image","url":"https://nethunt.intercom-attachments-7.com/i/o/306036819/353809e18e23cbaaddfcc0fe/nJtn42-XQGOT1R0nwW7ZOMsL2oB0xz7RiXlRHE9v49z1tphhdLjaEzaC7JlrnQILN-WJpGNBG6ylsNfk9beO-25RM41qGx41byrs_tbUaCvPgyd_8JVK8hcBmSazqTCE3-Erupis?expires=1740275100\u0026signature=2ddaf0d7c78a11d78e99f5c80568707e15fff733319c094d2ceb365413a17b74\u0026req=dyAhFsp4lYBWFb4f3HP0gP3vAhNDbxteP33rc5sWWIm3CRQMSz2VTnox5PWk%0AbdRQeKQqJywxJ2InLw%3D%3D%0A","align":"center"},{"type":"paragraph","text":"5. Add an action and select Send Google Chat message:","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/482790929/8ab00e43e5fd454c5ad2de50/image.png?expires=1740275100\u0026signature=e6d4fa119529d961f63a9384fb378700aea8d5b05bbf0b39ce146a828d7c2fdf\u0026req=cCglEcB%2BlINWFb4f3HP0gDDlq7brdjohInfTTIphPNBhWvmPPiYn0d%2B%2Bv7E9%0AaHQPidlJydvfqSZ5HA%3D%3D%0A","width":590,"height":588},{"type":"paragraph","text":"6. Paste the webhook URL in the corresponding field and compose your message, you can include macros to add information from the record:","class":"no-margin"},{"type":"image","url":"https://nethunt.intercom-attachments-7.com/i/o/306036830/cdfe022bb9fc30c1f073cbb1/8irIFZIK3X0hN1JkPI3VXvl57bi7jRGblGT4jjsF0hTj3XgN2BhY6ct3mnROUipe5_bBIJ33_tvbOWO352SiERY2vgrOMdGjiJVito_l_6334B4HsUa4Eaxm74fBlKaK8KP63buz?expires=1740275100\u0026signature=419f9d1b210e7c1ae1191e53a503c51cd9f54a81facf1213cb73ff034de18b4a\u0026req=dyAhFsp4lYJfFb4f3HP0gBUJep9gmvLUoUI8Z07TXTmgJXUfv6eXt%2B9%2BSKI1%0ABCPD9YlVNB%2FeMeTmjg%3D%3D%0A","align":"center"},{"type":"paragraph","text":"7. The message will be delivered to the selected chat/room:","class":"no-margin"},{"type":"image","url":"https://nethunt.intercom-attachments-7.com/i/o/306036834/7dd84c3eda0ef1a7d007e987/RsAVnXrYkJElBu_NYfugSGchuFx7J_vZxiT1D3LFnyjp5I8-rBMz9idlCIEafJgApjNI9fhU0dUCEClA5d4e5x9DncAkEfwypNbSBuevgwRDGTsr6APF9HaJSuGItsEQNRuwVh_1?expires=1740275100\u0026signature=7cd92e777802a5d7ffa7244bf5288b18e2975268af12552f3974c9c83fe3d442\u0026req=dyAhFsp4lYJbFb4f3HP0gCMSLdj81G4peeBgb81GADgXO%2FR1Q0VZOR8yqf3v%0ArDj3g5nUD1Jt4CyGMA%3D%3D%0A","align":"center"},{"type":"paragraph","text":"You can check on further details on Google chat webhooks \u003ca href=\"https://developers.google.com/hangouts/chat/how-tos/webhooks\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ehere\u003c/a\u003e.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"horizontalRule","text":"___________________________________________________________"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Haven鈥檛 found the answers you鈥檙e looking for? Ask our \u003ca href=\"https://www.facebook.com/groups/nethuntcrm.users\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eUsers Community\u003c/a\u003e.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"}],"collectionId":"2772841","description":"Send Google chat messages as events happen in your CRM","id":"4480490","lastUpdated":"Updated over 2 years ago","relatedArticles":[{"title":"How to connect your Typeforms to your NetHunt CRM","url":"https://help.nethunt.com/en/articles/4992328-how-to-connect-your-typeforms-to-your-nethunt-crm"},{"title":"How to connect your Paperform to your NetHunt CRM","url":"https://help.nethunt.com/en/articles/4992352-how-to-connect-your-paperform-to-your-nethunt-crm"},{"title":"How to connect your Wufoo to your NetHunt CRM","url":"https://help.nethunt.com/en/articles/4992364-how-to-connect-your-wufoo-to-your-nethunt-crm"},{"title":"How to connect your GravityForms to your NetHunt CRM","url":"https://help.nethunt.com/en/articles/4997237-how-to-connect-your-gravityforms-to-your-nethunt-crm"},{"title":"Connect Google Forms with Webhook event in NetHunt Workflows","url":"https://help.nethunt.com/en/articles/8301779-connect-google-forms-with-webhook-event-in-nethunt-workflows"}],"targetUserType":"everyone","title":"Connecting NetHunt CRM and Google Chat","showTableOfContents":true,"synced":false},"breadcrumbs":[{"url":"https://help.nethunt.com/en/collections/2594404-automation","name":"Automation"},{"url":"https://help.nethunt.com/en/collections/2772841-get-automated-alerts","name":"Get automated alerts"}],"selectedReaction":null,"showReactions":true,"themeCSSCustomProperties":{"--body-bg":"rgb(255, 255, 255)","--body-image":"none","--body-bg-rgb":"255, 255, 255","--body-border":"rgb(230, 230, 230)","--body-primary-color":"#1a1a1a","--body-secondary-color":"#737373","--body-reaction-bg":"rgb(242, 242, 242)","--body-reaction-text-color":"rgb(64, 64, 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