Behandling av personuppgifter

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class="big-header-center"> <h1 class="h2"> Behandling av personuppgifter </h1> <p class="ample"> Sj盲lvklart vill vi p氓 NE att du som anv盲ndare ska ha god insikt i hur vi hanterar dina personuppgifter. Nedan f枚ljer n氓gra fr氓gor och svar kring hur vi arbetar f枚r att du ska kunna k盲nna dig s盲ker p氓 att dina personuppgifter inte missbrukas.</p> </div> </div> </div> </section> <section class="blog-text"> <div class="container"> <div class="inner pt-0 pb-3"> <h4><strong>Vad anv盲nder ni min information till?</strong></h4> <p>Vi lagrar och anv盲nder (behandlar) de personuppgifter som du l盲mnar till oss, s氓som namn, adress och e-postadress enbart f枚r att administrera kundrelationen samt till att f枚rb盲ttra och underl盲tta din anv盲ndning av tj盲nsten. Dina uppgifter l盲mnas aldrig ut till annan f枚r marknadsf枚ring eller annan anv盲ndning utan att vi dessf枚rinnan i s氓 fall inh盲mtat ditt samtycke till detta.</p> <h4><strong>Var lagras informationen?</strong></h4> <p>Vi s盲kerst盲ller alltid en h枚g s盲kerhetsniv氓 f枚r behandling och f枚rvaring oavsett var denna 盲ger rum. I dagsl盲get har vi v氓ra servrar inom EU. Skulle vi v盲lja att lagra information eller inleda samarbete utanf枚r EU kommer vi att s盲kerst盲lla att aktuell leverant枚r lever upp till g盲llande regelverk samt att alla 聽s盲kerhetskrav som vi sj盲lva f枚ljer efterlevs.</p> <h4><strong>Vilka r盲ttigheter har jag till min information?</strong></h4> <p>Som kund till oss kan du n盲r som helst kontakta oss f枚r att ta del av dina personuppgifter. Du har ocks氓 r盲tt att f氓 uppgifterna borttagna under f枚ruts盲ttning att vi inte beh枚ver dem f枚r att uppfylla v氓ra 氓taganden eller av legala sk盲l.</p> <p>I de fall en skola, kommun eller annan juridisk enhet tecknat avtal med oss f枚ljer vi de instruktioner som g盲ller enligt det personuppgiftsbitr盲desavtal som tecknats. Det inneb盲r att vi kan komma att h盲nvisa dig till den part som 盲r att betrakta som huvudman.</p> <h4><strong>Hur s盲ker 盲r min information hos er?</strong></h4> <p>Vi ser till att b氓de den fysiska och den digitala s盲kerheten alltid 盲r h枚g. I tj盲nsterna kan administrat枚rer och l盲rare komma 氓t personlig information g盲llande de anv盲ndare som ing氓r i deras avtal. Personlig information avseende anv盲ndare 盲r endast tillg盲nglig f枚r NE:s medarbetare vilkas arbetsuppgifter kr盲ver s氓dan tillg氓ng. De m氓ste anv盲nda krypterad 枚verf枚ring med h枚g s盲kerhet f枚r att komma 氓t den personliga informationen. Ut枚ver det har vi ett beh枚righetssystem som ger 氓tkomst till information endast till dem vilkas arbetsuppgifter kr盲ver det. Det g盲ller s氓 v盲l l枚senord och elektroniska nycklar f枚r att komma 氓t tj盲nsterna som de tj盲nster vi anv盲nder f枚r att administrera v氓ra anv盲ndare. Alla datorer med tillg氓ng h氓lls uppdaterade och skyddade av antivirus-/malware-programvara.</p> <h4><strong>Vilka underleverant枚rer har tillg氓ng till informationen?</strong></h4> <p>N氓gra av v氓ra leverant枚rer har tillg氓ng till personuppgiftsinformation. Det g盲ller leverant枚rer som tillhandah氓ller verktyg inom CRM, e-posthantering, betalningar samt kundsupport. Samtliga leverant枚rer uppfyller g盲llande regelverk. Vi s盲kerst盲ller alltid att underleverant枚rer som anlitas f枚r hantering av personuppgifter, i Sverige och utomlands, har en tillr盲ckligt h枚g skyddsniv氓 f枚r s盲ker hantering av dessa.聽I samtliga fall uppr盲ttas personuppgiftsbitr盲desavtal som ytterligare s盲kerst盲ller att leverant枚ren efterlever de h枚ga krav vi st盲ller p氓 s盲kerhet och f枚ljer v氓ra direktiv vad g盲ller hanteringen av personuppgifter. Vill du som huvudman veta vilka leverant枚rer vi anlitar ber vi dig kontakta oss.</p> <h4><strong>Hur l盲nge sparas informationen?</strong></h4> <p>Om du har handlat direkt av oss s氓 lagrar vi din kontaktinformation och ditt betalningss盲tt enligt g盲llande best盲mmelser och s盲kerhetskrav f枚r att kunna leverera fortsatt service till dig och besvara fr氓gor etc. Om vi agerar personuppgiftsbitr盲de f枚ljer vi de regler ang氓ende lagring av information som angetts i avtalet mellan oss och huvudmannen.</p> <h4><strong>Vem kan komma 氓t informationen om mig?</strong></h4> <p>Personuppgifter g盲llande NE:s anv盲ndare och kunder hanteras och ges endast tillg氓ng till f枚r NE:s beh枚riga personal. Som l盲romedelskund hos oss kan du som kund v盲lja vilka av dina anv盲ndare som har tillg氓ng till personlig information om dina andra anv盲ndare. Det g氓r inte att f氓 tillg氓ng till information om andra kunder om man inte ges en direkt s氓dan tillg氓ng enligt en inbjudan. Anv盲ndares personliga information delas f枚rst氓s heller aldrig 枚ppet.</p> <h4><strong>Hur samtycker anv盲ndare till att ni hanterar denna information?</strong></h4> <p>N盲r man skapar konto, alternativt n盲r man loggar in p氓 tj盲nsten f枚rsta g氓ngen, ombeds man att godk盲nna v氓ra villkor. Detta 盲r n枚dv盲ndigt f枚r att m枚jligg枚ra korrekt hantering av personuppgifterna och s盲kerst盲lla det skydd som kr盲vs f枚r hanteringen. Om villkoren inte godk盲nns kan man inte heller anv盲nda tj盲nsten.</p> <h4><strong>N盲r vi agerar personuppgiftbitr盲de, vad g盲ller d氓?</strong></h4> <p>D氓 en stor del av v氓ra anv盲ndares personuppgifter hanteras och lagras i v氓ra tj盲nster till f枚ljd av avtal tecknade via dess huvudm盲n 盲r vi att anses som personuppgiftsbitr盲de. Om s氓盲r fallet ska ett personuppgiftsbitr盲desavtal uppr盲ttas. Vi m氓ste vid behandling av personuppgifter, i egenskap av personuppgiftsbitr盲de, f枚lja g盲llande r盲tt och de begr盲nsningar och villkor f枚r behandlingen som f枚ljer av bitr盲desavtalet.</p> <h4><strong>Vem b枚r jag kontakta f枚r vidare fr氓gor i detta 盲mne hos er?聽</strong></h4> <p>Har du fler fr氓gor, kontakta oss g盲rna p氓聽<a href="mailto:support@ne.se">support@ne.se</a>聽s氓 hj盲lper vi dig. 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