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WayUp Knowledge Base

<!DOCTYPE html> <html> <head> <meta charset="utf-8"/> <title>WayUp Knowledge Base</title> <meta name="viewport" content="width=device-width, maximum-scale=1"/> <meta name="apple-mobile-web-app-capable" content="yes"/> <meta name="format-detection" content="telephone=no"> <meta name="description" content="Frequently asked questions and support documentation for WayUp"/> <meta name="author" content="WayUp"/> <link rel="canonical" href="https://wayup.helpscoutdocs.com"/> <link rel="stylesheet" href="//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1732006971622.css"> <style> body { background: #f2f2f2; } .navbar .navbar-inner { background: #ffffff; } .navbar .nav li a, .navbar .icon-private-w { color: #c0c0c0; } .navbar .brand, .navbar .nav li a:hover, .navbar .nav li a:focus, .navbar .nav .active a, .navbar .nav .active a:hover, .navbar .nav .active a:focus { color: #ff7954; } .navbar a:hover .icon-private-w, .navbar a:focus .icon-private-w, .navbar .active a .icon-private-w, .navbar .active a:hover .icon-private-w, .navbar .active a:focus .icon-private-w { color: #ff7954; } #serp-dd .result a:hover, #serp-dd .result > li.active, #fullArticle strong a, #fullArticle a strong, .collection a, .contentWrapper a, .most-pop-articles .popArticles a, .most-pop-articles .popArticles a:hover span, .category-list .category .article-count, .category-list .category:hover .article-count { color: #229ad6; } #fullArticle, #fullArticle p, #fullArticle ul, #fullArticle ol, #fullArticle li, #fullArticle div, #fullArticle blockquote, #fullArticle dd, #fullArticle table { color:#333333; } </style> <link rel="apple-touch-icon-precomposed" href="//d3eto7onm69fcz.cloudfront.net/assets/ico/touch-152.png"> <link rel="shortcut icon" type="image/png" href="//d33v4339jhl8k0.cloudfront.net/docs/assets/55ae6a1de4b03e788eda4ebc/images/5bcf966f2c7d3a4db6608c95/WayUp_Icon_Outline.png"> <!--[if lt IE 9]> <script src="//d3eto7onm69fcz.cloudfront.net/assets/javascripts/html5shiv.min.js"></script> <![endif]--> <script type="application/ld+json"> {"@context":"https://schema.org","@type":"WebSite","url":"https://wayup.helpscoutdocs.com","potentialAction":{"@type":"SearchAction","target":"https://wayup.helpscoutdocs.com/search?query={query}","query-input":"required name=query"}} </script> <style type="text/css"> #docsSearch { background: #fff !important; } #searchBar button { background: #229AD6 !important; } </style> </head> <body> <script> window.onload = function() { $("#searchBar input.search-query" ).focus(); }; </script> <header id="mainNav" class="navbar"> <div class="navbar-inner"> <div class="container-fluid"> <a class="brand" href="/"> <img src="//d33v4339jhl8k0.cloudfront.net/docs/assets/55ae6a1de4b03e788eda4ebc/images/5bcf966f2c7d3a4db6608c94/WayUp_Icon_Outline.png" alt="WayUp Knowledge Base" width="75" height="75"> </a> <div class="nav-collapse collapse"> <nav role="navigation"><!-- added for accessibility --> <ul class="nav"> </ul> </nav> </div><!--/.nav-collapse --> </div><!--/container--> </div><!--/navbar-inner--> </header> <section id="docsSearch"> <h1>Have a question? 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