20 Best Call Center Software in India for 2024

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Such call center solutions help to streamline customer interactions, improve efficiency, and enhance service quality.</p> <h2>What is Call Center Software?</h2> <p>Call center software is a tool that enables businesses to manage and streamline inbound and outbound communications. It enhances<span style="color:rgb(0, 0, 0)"> productivity, improves customer service management, and streamlines calling operations.</span></p> </div> <div class="subheader_new_design_for_author_and_feature"> <div class="reaserched_team_image_name"> <div class="reaserched_team_image"> <img height="30" width="30" src="https://images.softwaresuggest.com/authorimage/jainy.png" class="author_img lazyload" alt="Jainy Patel"> </div> <div class="reaserched_team_name"> Researched and Written by <a href="https://www.softwaresuggest.com/blog/author/jainyss/" class="author_name" target="_blank" rel="noopener">Jainy Patel </a> </div> </div> </div> </div> </div> <span class="new_show_more_show_less_btn">Show More</span> <div class="d-flex align-items-end tab_and_expertadvice_btn"> <div class="d-flex nav_sections"> <div id="elem" class="tab_soft_list"> <a id="list_tab_content" href="#list_tab_content" data-tab="list_tab_content" class="d-flex align-items-center justify-content-center tab_item_link active"> <div class="allsoftware_icon_svg"></div> All Software </a> <a id="bguide_tab_content" href="#bguide_tab_content" data-tab="bguide_tab_content" onclick="gtag('event','ClickonCategoryMenu',{'event_category': 'BuyersGuide','event_label': 'https://www.softwaresuggest.com/call-center-software'});" class="d-flex align-items-center justify-content-center tab_item_link"> <div class="buyers_guide_icon_svg"></div> Buyer's Guide </a> <a id="leader_matrix_tab_content" href="#leader_matrix_tab_content" data-tab="leader_matrix_tab_content" onclick="gtag('event','ClickonCategoryMenu',{'event_category': 'LeaderMatrix','event_label': 'https://www.softwaresuggest.com/call-center-software'});" class="d-flex align-items-center justify-content-center tab_item_link"> <div class="leadermatrix_icon_svg"></div> Leaders Matrix </a>  <a href="https://www.softwaresuggest.com/call-center-software/free" class="d-flex align-items-center justify-content-center tab_item_link" data-tab-type="link" target="_blank"><span class="free_software_icon_svg"></span> Free Software </a>  <a href="#software_review" data-tab="software_review" data-tab-type="scrollto" class="d-flex align-items-center justify-content-center tab_item_link"><span class="reviews_software_icon_svg"></span> Reviews </a> <input type="hidden" class="ga_rel_cat_name" value="Call-center"> </div> <span id="prev_nav" class="arrow_mobile_svg arrow_left" style="display: none;"></span> <span id="next_nav" class="arrow_mobile_svg arrow_right" style="display: none;"></span> </div> </div> <div class="ml-auto live_agent_main"> <div class="d-flex align-items-center live_agents_images_outer"> <div class="live_agents_images"> <img src="https://images.softwaresuggest.com/static-frontend/live-agent/tejasvita-domadiya-min.webp" width="35" height="35" alt="Live Agent - 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Our ratings and reports do not contain any paid placements. Learn more about our <a href="https://www.softwaresuggest.com/ranking-methodology" target="_blank" rel="noopener">ranking methodology.</a></p><div onclick="document.querySelector('.noteprompt').remove()" class="closebutton_notprompt"></div></div> <div class="row mobile_reverse"> <div class="col-sm-12 col-xl-9 listing-part-col"> <div class="d-flex align-items-center justify-content-between filter_and_count_main"> <div class="heading_and_count_listing"> <h2 class="cat_list_header_h2">List of <span class=count_of_showing>20</span> Best Call Center Software</h2> <div class="count_of_listing">Showing <span class="starting_count">1</span> - <span class="count_of_showing">20</span> of <span class="total_count">255</span> products</div> </div> </div> <div class="software_filter_container"> <div class="filter_accordion_title customize_text text-left">Customize your search<span class="filter_accordion_title_span">:</span> <img class="angle_down" src="https://images.softwaresuggest.com/static-frontend/angle-down-black.svg" alt="dropdown"> </div> <form class="d-lg-flex align-items-center justify-content-between software_filter_container_row"> <div class="d-flex align-items-center software_filter_container_left"> <input type="hidden" name="categoryid" value="139" > <select name="features" class="features_filter_section"> <option value="">Select Features</option> <option value="call routing">Call Routing</option> <option value="ivr system">Ivr System</option> <option value="call recording">Call Recording</option> <option value="real time analytics">Real Time Analytics</option> <option value="crm integration">Crm Integration</option> <option value="automated call distribution">Automated Call Distribution</option> <option value="call monitoring">Call Monitoring</option> <option value="voicemail">Voicemail</option> <option value="call queuing">Call Queuing</option> <option value="customizable dashboards">Customizable Dashboards</option> </select> <select name="business_type" class="business_type_filter_section"> <option value="">Business Size</option> <option value="smes">Small Business</option> <option value="Mid-Market">Mid-Market</option> <option value="enterprises">Enterprise</option> </select> <select name="pricing" class="price_filter_section"> <option value="">Price</option> <option value="Pricing Available">Pricing Available</option> <option value="Deal">Deal</option> <option value="Free Trial">Free Trial</option> </select> <div class="d-flex align-items-center refresh_button_form_main" onclick="document.querySelector('.refresh_button_form').classList.add('spinn');window.location.reload();"><span class="refresh_button_form" title="Reset Filter"></span><span class="resettextmobile">Reset Filter</span></div> </div> <div class="d-flex align-items-center ml-auto software_filter_container_right"> <div class="customize_text">Sort by:</div> <select name="sort_by" class="short_by_filter_section"> <option value="" selected>Sponsored</option> <option value="Verified">Verified</option> <option value="Most Reviewed">Most Reviewed</option> <option value="Top Rated">Top Rated</option> </select> </div> </form> </div> <div class="software_list_append"> <div class="new_design_category"> <input type="hidden" class="send_on_viewmore" value='{"sw_id":"5853,9663,48012,81476,8059,77464,1048,4663,60962,58036,1055,1717,635,7385,50998,5331,45,1079,58079,3007","cat_id":"139","name":"Call Center","slug":"call-center","sw_slug_keyword":"-software","country":"Singapore","country_rank":" categories_software.global_rank","page_list_no":"20","latest_design":"latest_design"}'> <input type="hidden" class="total_count_input" value='255'> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="CallHippo"> <input type="hidden" class="ga_soft_id" value="5853"> <input type="hidden" class="ga_soft_slug" value="callhippo"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/callhippohome" target="_blank" rel="sponsored nofollow noopener" data-comp-id="5151"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1611575207_Callhippo logo.png" width="100" height="100" alt="CallHippo" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/callhippohome" target="_blank" rel="sponsored nofollow noopener" data-comp-id="5151">CallHippo </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/callhippo/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.8</span> <span class="rating_count" style="display: none">(71 Reviews)</span> <input type="hidden" class="solf_name_hover" value="CallHippo"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/callhippo/reviews"/> <input type="hidden" class="soft_id" value="5853"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">The Virtual Phone System for Super Efficient Teams</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Call Center Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview1" data-tab="overview1" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features1" data-tab="features1" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review1" data-tab="review1" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction1" data-tab="user_satisfaction1" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview1" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Basic</p> <p class="price_plan">$ 0</p> <p class="price_plans"><span>For 10 Days</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> CallHippo is recognized as the ultimate VoIP-based virtual phone system, designed to effortlessly elevate your business productivity and enhance sales engagement to unprecedented levels. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/callhippo" target="_blank" rel="noopener">Read More About CallHippo</a> </p> </div> </div> </div> <div id="features1" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">CallHippo Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Custom Caller Id</li> <li class="col-md-4 soft_feature_list">Call Whispering</li> <li class="col-md-4 soft_feature_list">Number Porting</li> <li class="col-md-4 soft_feature_list">Call Barging</li> <li class="col-md-4 soft_feature_list">Call Transfer</li> <li class="col-md-4 soft_feature_list">Team Collaboration</li> <li class="col-md-4 soft_feature_list">Call Forwarding</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/callhippo" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review1" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/callhippo/reviews" target="_blank" rel="noopener">4.8 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (71 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.6%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.9%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.9%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.8%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Parag </div> <div class="author_designation">Sr. Sales Ops Executive</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">CallHippo is great software in terms of call quality and the features that it offers. It offers different plans, which are best as anyone can select according to their needs.</p> <a href="https://www.softwaresuggest.com/callhippo/reviews" target="_blank" rel="noopener">Read all 71 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction1" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">CallHippo Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.6</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="94" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox1" name="checkbox1" value="" data-soft-slug="callhippo" data-soft-id="5853"> <label for="checkbox1">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>93.7%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/callhippohome" data-comp-id="5151" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/callhippo-pricing" data-comp-id="5151" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Sign Up <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> <div class="d-flex align-items-center justify-content-center most_review_ribbon"><span class="mostreviewed_icon_bg"></span> Most Reviewed</div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <input type="hidden" class="ga_soft_id" value="48012"> <input type="hidden" class="ga_soft_slug" value="cloudtalk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" target="_blank" rel="sponsored nofollow noopener" data-comp-id="46535"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" width="100" height="100" alt="CloudTalk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" target="_blank" rel="sponsored nofollow noopener" data-comp-id="46535">CloudTalk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/cloudtalk/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.8</span> <span class="rating_count" style="display: none">(45 Reviews)</span> <input type="hidden" class="solf_name_hover" value="CloudTalk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/cloudtalk/reviews"/> <input type="hidden" class="soft_id" value="48012"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Call center software for sales and support teams</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Call Center Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview2" data-tab="overview2" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features2" data-tab="features2" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review2" data-tab="review2" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction2" data-tab="user_satisfaction2" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview2" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Starter</p> <p class="price_plan">$ 25</p> <p class="price_plans"><span>User/Month/Billed Annually</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> CloudTalk is a call center solution used by more than 2,500 companies. The software is known for its superior call quality. It also comes with effective sales and customer support tools for better profitability. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/cloudtalk" target="_blank" rel="noopener">Read More About CloudTalk</a> </p> </div> </div> </div> <div id="features2" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">CloudTalk Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Whispering</li> <li class="col-md-4 soft_feature_list">Power Dialer</li> <li class="col-md-4 soft_feature_list">Call Analytics</li> <li class="col-md-4 soft_feature_list">Call Routing</li> <li class="col-md-4 soft_feature_list">Real Time Dashboard</li> <li class="col-md-4 soft_feature_list">Call Conferencing</li> <li class="col-md-4 soft_feature_list">Voicemail</li> <li class="col-md-4 soft_feature_list">Interactive Voice Response (ivr)</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/cloudtalk" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review2" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/cloudtalk/reviews" target="_blank" rel="noopener">4.8 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (45 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.6%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.9%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.1%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.7%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/muradismayilzade-20240103193636.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Murad Ismayilzade </div> <div class="author_designation">IT Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">After signing up with Cloudtalk, I checked my balance. I made audio calls to my partners in many countries using the system. The calls connected without interruption, which was a good result for me.</p> <a href="https://www.softwaresuggest.com/cloudtalk/reviews" target="_blank" rel="noopener">Read all 45 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction2" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">CloudTalk Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.6</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox2" name="checkbox2" value="" data-soft-slug="cloudtalk" data-soft-id="48012"> <label for="checkbox2">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>95%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" data-comp-id="46535" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" data-comp-id="46535" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Request Demo <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Freshdesk Contact Center (formerly Freshcaller)"> <input type="hidden" class="ga_soft_id" value="9663"> <input type="hidden" class="ga_soft_slug" value="freshcaller"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/freshcaller-aff" target="_blank" rel="sponsored nofollow noopener" data-comp-id="9028"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1630477626_Freshdesk Contact Center.png" width="100" height="100" alt="Freshdesk Contact Center (formerly Freshcaller)" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/freshcaller-aff" target="_blank" rel="sponsored nofollow noopener" data-comp-id="9028">Freshdesk Contact Center (formerly Freshcaller) </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/freshcaller/write-review" target="_blank" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Online Call Center Calling System for Support and Sales</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview3" data-tab="overview3" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features3" data-tab="features3" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview3" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Sprout</p> <p class="price_plan">$ 0</p> <p class="price_plans"><span>21 Days</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Freshdesk Contact Center (formerly Freshcaller) is a cloud-based call center solution. You can set up your business call center in 2 minutes. You can focus solely on scaling your business without having to worry about the complexities of managing a call center. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/freshcaller" target="_blank" rel="noopener">Read More About Freshdesk Contact Center (formerly Freshcaller)</a> </p> </div> </div> </div> <div id="features3" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Freshdesk Contact Center (formerly Freshcaller) Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Notes</li> <li class="col-md-4 soft_feature_list">Ivr (interactive Voice Response)</li> <li class="col-md-4 soft_feature_list">Real Time Dashboard</li> <li class="col-md-4 soft_feature_list">Call Metrics And Reporting</li> <li class="col-md-4 soft_feature_list">Warm Transfer</li> <li class="col-md-4 soft_feature_list">Number Porting</li> <li class="col-md-4 soft_feature_list">Call Routing</li> <li class="col-md-4 soft_feature_list">Call Monitoring</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/freshcaller" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox3" name="checkbox3" value="" data-soft-slug="freshcaller" data-soft-id="9663"> <label for="checkbox3">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/freshcaller-aff" data-comp-id="9028" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/freshcaller-aff" data-comp-id="9028" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Request Demo <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <a href='https://ppctrack.softwaresuggest.com/callhippocc' class='callhippo_callcenter_banner' target="_blank" rel="sponsored nofollow noopener"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/static-frontend/callhippo-callcenter-banner.jpg" alt="callhippo banner image" width='954'/> </a> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="VoiceSpin"> <input type="hidden" class="ga_soft_id" value="81476"> <input type="hidden" class="ga_soft_slug" value="voicespin"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/voicespin-aff" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1549608"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/voicespin-20241105112658.png" width="100" height="100" alt="VoiceSpin" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/voicespin-aff" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1549608">VoiceSpin </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/voicespin/write-review" target="_blank" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by VoiceSpin</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview4" data-tab="overview4" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features4" data-tab="features4" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview4" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Basic</p> <p class="price_plan">$ 40</p> <p class="price_plans"><span>Per User</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> VoiceSpin is a customer engagement platform that enhances business communication with advanced VoIP and call center solutions. It provides tools for seamless inbound and outbound calling, CRM integrations, and AI-driven features like speech analytics and automated workflows. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/voicespin" target="_blank" rel="noopener">Read More About VoiceSpin</a> </p> </div> </div> </div> <div id="features4" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">VoiceSpin Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Queuing</li> <li class="col-md-4 soft_feature_list">Real Time Analytics</li> <li class="col-md-4 soft_feature_list">Call Back Scheduling</li> <li class="col-md-4 soft_feature_list">Multi Channel Support</li> <li class="col-md-4 soft_feature_list">Voicemail</li> <li class="col-md-4 soft_feature_list">Call Whispering</li> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/voicespin" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox4" name="checkbox4" value="" data-soft-slug="voicespin" data-soft-id="81476"> <label for="checkbox4">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/voicespin-aff" data-comp-id="1549608" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/voicespin-aff" data-comp-id="1549608" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Request Demo <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Aircall"> <input type="hidden" class="ga_soft_id" value="8059"> <input type="hidden" class="ga_soft_slug" value="aircall"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/aircall" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1506068105_Aircall-logo.png" width="100" height="100" alt="Aircall" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/aircall" target="_blank" rel="noopener" >Aircall </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/aircall/write-review" target="_blank" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by Aircall</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview5" data-tab="overview5" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features5" data-tab="features5" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview5" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Premium</p> <p class="price_plan">$ 30</p> <p class="price_plans"><span>User/Month/Billed Annually</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Aircall is the best, simple, and new generation cloud-based call center software. It provides toll-free numbers from any area or country and easily crafts greeting and out-of-office messages. It has the ability to route calls according to CLID/ANI, DNIS, and ISDN calling numbers. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/aircall" target="_blank" rel="noopener">Read More About Aircall</a> </p> </div> </div> </div> <div id="features5" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Aircall Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Call Tagging</li> <li class="col-md-4 soft_feature_list">Call Notes</li> <li class="col-md-4 soft_feature_list">Call Barging</li> <li class="col-md-4 soft_feature_list">Warm Transfer</li> <li class="col-md-4 soft_feature_list">Call Transfer</li> <li class="col-md-4 soft_feature_list">Analytics And Reporting</li> <li class="col-md-4 soft_feature_list">Ivr</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/aircall" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox5" name="checkbox5" value="" data-soft-slug="aircall" data-soft-id="8059"> <label for="checkbox5">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Aircall','8059','7463','139','c','1506068105_Aircall-logo.png','Call Center', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Aircall','8059','7463','139','c','1506068105_Aircall-logo.png','Call Center', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Cisco Webex Contact Center"> <input type="hidden" class="ga_soft_id" value="77464"> <input type="hidden" class="ga_soft_slug" value="cisco-webex-contact-center"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/cisco-webex-contact-center" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/cisco_webex_contact_center_logo.png" width="100" height="100" alt="Cisco Webex Contact Center" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/cisco-webex-contact-center" target="_blank" rel="noopener" >Cisco Webex Contact Center </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/cisco-webex-contact-center/write-review" target="_blank" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by Cisco</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview6" data-tab="overview6" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features6" data-tab="features6" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview6" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section nopricing"> <p class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Cisco Webex Contact Center is revolutionizing customer interactions with its cutting-edge AI technology, seamless integration, and robust security features, transforming the industry by automating customer journeys and delivering personalized, intelligent experiences across all communication channels. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/cisco-webex-contact-center" target="_blank" rel="noopener">Read More About Cisco Webex Contact Center</a> </p> </div> </div> </div> <div id="features6" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Cisco Webex Contact Center Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex caters_text_gray"><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Predictive Dialer</li> <li class="col-md-4 soft_feature_list">Agent Desktop</li> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 soft_feature_list">Omnichannel Routing</li> <li class="col-md-4 soft_feature_list">Ai Powered Virtual Agents</li> <li class="col-md-4 soft_feature_list">Call Scripting</li> <li class="col-md-4 soft_feature_list">Real Time Analytics</li> <li class="col-md-4 soft_feature_list">Customer Journey Analytics</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/cisco-webex-contact-center" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox6" name="checkbox6" value="" data-soft-slug="cisco-webex-contact-center" data-soft-id="77464"> <label for="checkbox6">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Cisco Webex Contact Center','77464','26454','139','c','cisco_webex_contact_center_logo.png','Call Center', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Cisco Webex Contact Center','77464','26454','139','c','cisco_webex_contact_center_logo.png','Call Center', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Exotel"> <input type="hidden" class="ga_soft_id" value="1048"> <input type="hidden" class="ga_soft_slug" value="exotel"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/exotel" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1682482100_152_by_30px.-06.png" width="100" height="100" alt="Exotel" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/exotel" target="_blank" rel="noopener" >Exotel </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/exotel/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.4</span> <span class="rating_count" style="display: none">(7 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Exotel"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/exotel/reviews"/> <input type="hidden" class="soft_id" value="1048"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Remote-Ready Call Center Solutions</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Call Center Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview7" data-tab="overview7" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features7" data-tab="features7" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review7" data-tab="review7" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction7" data-tab="user_satisfaction7" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview7" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Dabbler</p> <p class="price_plan">$ 139</p> <p class="price_plans"><span>Per 3 Months</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Exotel, a premier Context-Aware Customer Engagement Platform, brings together CCaaS (Cloud Contact Center), CPaaS (Communication Suite), and Conversational AI, enabling businesses to streamline customer conversations into cohesive journeys. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/exotel" target="_blank" rel="noopener">Read More About Exotel</a> </p> </div> </div> </div> <div id="features7" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Exotel Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Multi Level Ivr</li> <li class="col-md-4 soft_feature_list">Call Analytics</li> <li class="col-md-4 soft_feature_list">Virtual Numbers</li> <li class="col-md-4 soft_feature_list">Customizable Greetings</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 soft_feature_list">Call Routing</li> <li class="col-md-4 soft_feature_list">Missed Call Service</li> <li class="col-md-4 soft_feature_list">Call Tracking</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/exotel" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review7" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/exotel/reviews" target="_blank" rel="noopener">4.4 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (7 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 85.7%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.6%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.6%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.6%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/sajjalkhanna-20240103182724.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Aman Kumar </div> <div class="author_designation">SENIOR ADMINISTRATIVE ASSISTANT </div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Ameyo is MAJESTICALLY amazing. I love this. I am using Ameyo for admission purposes. What I love about Ameyo is that our work never stops, even when the whole country is shut down during the pandemic. We were still working from home, and admissions were ongoing at that time. The voice quality is amazing, it has brilliant features, and it is much more comfortable. The disposition option is fantastic; when the applicant cuts the call, we can make remarks on the call.</p> <a href="https://www.softwaresuggest.com/exotel/reviews" target="_blank" rel="noopener">Read all 7 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction7" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Exotel Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="88" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">2.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="75" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="93" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.3</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox7" name="checkbox7" value="" data-soft-slug="exotel" data-soft-id="1048"> <label for="checkbox7">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>93.3%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Exotel','1048','454','139','c','1682482100_152_by_30px.-06.png','Cloud Telephony', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Exotel','1048','454','139','c','1682482100_152_by_30px.-06.png','Cloud Telephony', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Five9"> <input type="hidden" class="ga_soft_id" value="4663"> <input type="hidden" class="ga_soft_slug" value="five9"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/five9" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1469688155_five9.jpg" width="100" height="100" alt="Five9" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/five9" target="_blank" rel="noopener" >Five9 </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/five9#user-reviews" target="_blank" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(1 Review)</span> <input type="hidden" class="solf_name_hover" value="Five9"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/five9#user-reviews"/> <input type="hidden" class="soft_id" value="4663"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by Five9</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview8" data-tab="overview8" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features8" data-tab="features8" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review8" data-tab="review8" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview8" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section nopricing"> <p class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Five9 is a leading provider of cloud contact center software. It is driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/five9" target="_blank" rel="noopener">Read More About Five9</a> </p> </div> </div> </div> <div id="features8" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Five9 Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Speech Recognition</li> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Call Scripting</li> <li class="col-md-4 soft_feature_list">Disaster Recovery</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 soft_feature_list">Call Monitoring</li> <li class="col-md-4 soft_feature_list">Call Queuing</li> <li class="col-md-4 soft_feature_list">Interactive Voice Response (ivr)</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/five9" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review8" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/five9#user-reviews" target="_blank" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (1 Review)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Allison Papasin </div> <div class="author_designation">Sales Support</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Very convenient and user-friendly. It allows you to input your notes and set up tasks. As long as you have internet access, you can log in to Five9 anytime, anywhere. Very reliable and empowering for the agent using it.</p> <a href="https://www.softwaresuggest.com/five9#user-reviews" target="_blank" rel="noopener">Read Review</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox8" name="checkbox8" value="" data-soft-slug="five9" data-soft-id="4663"> <label for="checkbox8">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Five9','4663','3926','139','c','1469688155_five9.jpg','Call Center', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Five9','4663','3926','139','c','1469688155_five9.jpg','Call Center', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Genesys Cloud"> <input type="hidden" class="ga_soft_id" value="60962"> <input type="hidden" class="ga_soft_slug" value="genesys-cloud"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/genesys-cloud" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1616242160682newphotos.png" width="100" height="100" alt="Genesys Cloud" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/genesys-cloud" target="_blank" rel="noopener" >Genesys Cloud </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/genesys-cloud/write-review" target="_blank" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by Genesys</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview9" data-tab="overview9" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features9" data-tab="features9" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview9" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section nopricing"> <p class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Genesys Cloud is a fully featured call center software designed to serve enterprises, SMEs, and startups. Genesys Cloud provides end-to-end solutions designed for web apps and Android. This online call center system offers blended call center, call logging, call recording, call routing, call scripting, campaign... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/genesys-cloud" target="_blank" rel="noopener">Read More About Genesys Cloud</a> </p> </div> </div> </div> <div id="features9" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Genesys Cloud Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Omnichannel Routing</li> <li class="col-md-4 soft_feature_list">Workforce Management</li> <li class="col-md-4 soft_feature_list">Acd (automatic Call Distribution)</li> <li class="col-md-4 soft_feature_list">Callback Scheduling</li> <li class="col-md-4 soft_feature_list">Quality Management</li> <li class="col-md-4 soft_feature_list">Chat And Messaging</li> <li class="col-md-4 soft_feature_list">Outbound Campaign Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/genesys-cloud" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox9" name="checkbox9" value="" data-soft-slug="genesys-cloud" data-soft-id="60962"> <label for="checkbox9">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Genesys Cloud','60962','4620','139','c','1616242160682newphotos.png','Call Center', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Genesys Cloud','60962','4620','139','c','1616242160682newphotos.png','Call Center', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="KloudTalk"> <input type="hidden" class="ga_soft_id" value="58036"> <input type="hidden" class="ga_soft_slug" value="kloudtalk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/kloudtalk" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1599128338_imgpsh_fullsize_anim.png" width="100" height="100" alt="KloudTalk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/kloudtalk" target="_blank" rel="noopener" >KloudTalk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/kloudtalk/write-review" target="_blank" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Cloud Communication & Collaboration Solution</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview10" data-tab="overview10" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features10" data-tab="features10" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview10" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">PRO</p> <p class="price_plan">$ 20</p> <p class="price_plans"><span>User/Month</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> KloudTalk is a cloud phone system for businesses that want to make their internal and external communication seamless. With KloudTalk, you need not buy expensive hardware such as PBX, answering machines, etc., or do complex setups as your entire system is on the cloud. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/kloudtalk" target="_blank" rel="noopener">Read More About KloudTalk</a> </p> </div> </div> </div> <div id="features10" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">KloudTalk Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Custom Greetings</li> <li class="col-md-4 soft_feature_list">Sms Messaging</li> <li class="col-md-4 soft_feature_list">Ivr System</li> <li class="col-md-4 soft_feature_list">Call Whispering</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 soft_feature_list">Call Forwarding</li> <li class="col-md-4 soft_feature_list">Virtual Phone Numbers</li> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/kloudtalk" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox10" name="checkbox10" value="" data-soft-slug="kloudtalk" data-soft-id="58036"> <label for="checkbox10">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('KloudTalk','58036','5140','139','c','1599128338_imgpsh_fullsize_anim.png','Cloud Phone', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('KloudTalk','58036','5140','139','c','1599128338_imgpsh_fullsize_anim.png','Cloud Phone', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Knowlarity"> <input type="hidden" class="ga_soft_id" value="1055"> <input type="hidden" class="ga_soft_slug" value="knowlarity-smartivr"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/knowlarity-smartivr" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1502195551_Knowlarity short logo-09.png" width="100" height="100" alt="Knowlarity" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/knowlarity-smartivr" target="_blank" rel="noopener" >Knowlarity </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/knowlarity-smartivr#user-reviews" target="_blank" rel="noopener"> <span class="star_new_background">3.5</span> <span class="rating_count" style="display: none">(4 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Knowlarity"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/knowlarity-smartivr#user-reviews"/> <input type="hidden" class="soft_id" value="1055"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Stay Connected With Best Call Center Software</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Call Center Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview11" data-tab="overview11" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features11" data-tab="features11" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review11" data-tab="review11" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction11" data-tab="user_satisfaction11" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview11" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Advance Plan</p> <p class="price_plan">$ 233</p> <p class="price_plans"><span>Per Year</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Knowlarity is a leading cloud telephony call center solutions provider in India enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/knowlarity-smartivr" target="_blank" rel="noopener">Read More About Knowlarity</a> </p> </div> </div> </div> <div id="features11" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Knowlarity Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Ivr System</li> <li class="col-md-4 soft_feature_list">Click To Call</li> <li class="col-md-4 soft_feature_list">Missed Call Service</li> <li class="col-md-4 soft_feature_list">Api Integration</li> <li class="col-md-4 soft_feature_list">Call Tracking</li> <li class="col-md-4 soft_feature_list">Call Conferencing</li> <li class="col-md-4 soft_feature_list">Number Masking</li> <li class="col-md-4 soft_feature_list">Toll Free Number</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/knowlarity-smartivr" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review11" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/knowlarity-smartivr#user-reviews" target="_blank" rel="noopener">3.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (4 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 75.0%;"></span> </div> <div class="totaL_review_list">3.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 70.0%;"></span> </div> <div class="totaL_review_list">3.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 70.0%;"></span> </div> <div class="totaL_review_list">3.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 70.0%;"></span> </div> <div class="totaL_review_list">3.5</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/mohit-20240103172616.jpg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Ankit Dudhwewala</div> <div class="author_designation">Co- Founder</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">We use Knowlarity at SoftwareSuggest for managing leads. The software is good with inbound calls. For outbound calls, there are a few hiccups, but it works better than other players. The only company that can compete with Knowlarity is MyOperator.</p> <a href="https://www.softwaresuggest.com/knowlarity-smartivr#user-reviews" target="_blank" rel="noopener">Read all 4 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction11" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Knowlarity Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="70" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox11" name="checkbox11" value="" data-soft-slug="knowlarity-smartivr" data-soft-id="1055"> <label for="checkbox11">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Knowlarity','1055','461','139','c','1502195551_Knowlarity short logo-09.png','Cloud Telephony', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Knowlarity','1055','461','139','c','1502195551_Knowlarity short logo-09.png','Cloud Telephony', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="LiveAgent"> <input type="hidden" class="ga_soft_id" value="1717"> <input type="hidden" class="ga_soft_slug" value="liveagent"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/liveagent" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1416479958_logo-liveagent.png" width="100" height="100" alt="LiveAgent" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/liveagent" target="_blank" rel="noopener" >LiveAgent </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/liveagent/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.8</span> <span class="rating_count" style="display: none">(43 Reviews)</span> <input type="hidden" class="solf_name_hover" value="LiveAgent"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/liveagent/reviews"/> <input type="hidden" class="soft_id" value="1717"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">A fully-featured help desk software</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Call Center Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview12" data-tab="overview12" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features12" data-tab="features12" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review12" data-tab="review12" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction12" data-tab="user_satisfaction12" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview12" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Small</p> <p class="price_plan">$ 9</p> <p class="price_plans"><span>Agent/Month</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> LiveAgent is fully equipped help-desk and live-chat software. LiveAgent enables you to streamline all your communication channels into one universal inbox, which can be accessed by your whole customer support team. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/liveagent" target="_blank" rel="noopener">Read More About LiveAgent</a> </p> </div> </div> </div> <div id="features12" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">LiveAgent Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Chat Transfer</li> <li class="col-md-4 soft_feature_list">Customer Portal</li> <li class="col-md-4 soft_feature_list">Visitor Tracking</li> <li class="col-md-4 soft_feature_list">Chat Invitations</li> <li class="col-md-4 soft_feature_list">Chat Reports</li> <li class="col-md-4 soft_feature_list">Chat Tags</li> <li class="col-md-4 soft_feature_list">Ticketing System</li> <li class="col-md-4 soft_feature_list">Proactive Chat</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/liveagent" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review12" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/liveagent/reviews" target="_blank" rel="noopener">4.8 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (43 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.3%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.7%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.8%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 97.2%;"></span> </div> <div class="totaL_review_list">4.9</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Jozef </div> <div class="author_designation">Owner</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">We love using live agents on a daily basis. It saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use.</p> <a href="https://www.softwaresuggest.com/liveagent/reviews" target="_blank" rel="noopener">Read all 43 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction12" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">LiveAgent Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.6</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox12" name="checkbox12" value="" data-soft-slug="liveagent" data-soft-id="1717"> <label for="checkbox12">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('LiveAgent','1717','988','139','c','1416479958_logo-liveagent.png','Live Chat', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('LiveAgent','1717','988','139','c','1416479958_logo-liveagent.png','Live Chat', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="MyOperator"> <input type="hidden" class="ga_soft_id" value="635"> <input type="hidden" class="ga_soft_slug" value="my-operator"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/my-operator" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1414482915_MyOperator-logo-250X250(1).png" width="100" height="100" alt="MyOperator" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/my-operator" target="_blank" rel="noopener" >MyOperator </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/my-operator/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.4</span> <span class="rating_count" style="display: none">(37 Reviews)</span> <input type="hidden" class="solf_name_hover" value="MyOperator"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/my-operator/reviews"/> <input type="hidden" class="soft_id" value="635"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Experience mobile-first cloud telephony</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Call Center Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview13" data-tab="overview13" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features13" data-tab="features13" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review13" data-tab="review13" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction13" data-tab="user_satisfaction13" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview13" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Office IVR System</p> <p class="price_plan">$ 35</p> <p class="price_plans"><span>Per Month</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> MyOperator is India's top cloud communication provider, with 10,000+ businesses like Amazon, Myntra, and Apollo using its offerings like Corporate Line, 360-degree Campaign Management, and Office IVR. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/my-operator" target="_blank" rel="noopener">Read More About MyOperator</a> </p> </div> </div> </div> <div id="features13" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">MyOperator Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Toll Free Numbers</li> <li class="col-md-4 soft_feature_list">Call Queuing</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 soft_feature_list">Multi Level Ivr</li> <li class="col-md-4 soft_feature_list">Call Masking</li> <li class="col-md-4 soft_feature_list">Sms Integration</li> <li class="col-md-4 soft_feature_list">Call Forwarding</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/my-operator" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review13" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/my-operator/reviews" target="_blank" rel="noopener">4.4 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (37 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 85.9%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 87.6%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 87.6%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 87.6%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/sweetfarah-20240103183901.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Sweet Farah </div> <div class="author_designation">Ceo & content writing</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">MyOperator is a cloud-based call management system that provides effective solutions for businesses, enabling them to improve their customer service and productivity.</p> <a href="https://www.softwaresuggest.com/my-operator/reviews" target="_blank" rel="noopener">Read all 37 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction13" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">MyOperator Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="88" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="91" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.1</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox13" name="checkbox13" value="" data-soft-slug="my-operator" data-soft-id="635"> <label for="checkbox13">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90.9%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('MyOperator','635','201','139','c','1414482915_MyOperator-logo-250X250(1).png','Cloud Telephony', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('MyOperator','635','201','139','c','1414482915_MyOperator-logo-250X250(1).png','Cloud Telephony', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="RingCentral"> <input type="hidden" class="ga_soft_id" value="7385"> <input type="hidden" class="ga_soft_slug" value="ringcentral"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/ringcentral" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1513767532_Ringcentral-logo.png" width="100" height="100" alt="RingCentral" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/ringcentral" target="_blank" rel="noopener" >RingCentral </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/ringcentral#user-reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.0</span> <span class="rating_count" style="display: none">(1 Review)</span> <input type="hidden" class="solf_name_hover" value="RingCentral"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/ringcentral#user-reviews"/> <input type="hidden" class="soft_id" value="7385"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by RingCentral, Inc</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview14" data-tab="overview14" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features14" data-tab="features14" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review14" data-tab="review14" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview14" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Core</p> <p class="price_plan">$ 30</p> <p class="price_plans"><span>User/Month</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> RingCentral is the award-winning solution for communication and collaboration. It is the server-based, most flexible, customized, and cost-effective solution. Empower the workforce to be connected by voice, video calling, team messaging, collaboration, and online conference meetings. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ringcentral" target="_blank" rel="noopener">Read More About RingCentral</a> </p> </div> </div> </div> <div id="features14" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">RingCentral Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Automatic Call Distribution (acd)</li> <li class="col-md-4 soft_feature_list">Call Monitoring</li> <li class="col-md-4 soft_feature_list">Call Conferencing</li> <li class="col-md-4 soft_feature_list">Predictive Dialer</li> <li class="col-md-4 soft_feature_list">Skill Based Routing</li> <li class="col-md-4 soft_feature_list">Call Scripting</li> <li class="col-md-4 soft_feature_list">Call Transfer</li> <li class="col-md-4 soft_feature_list">Interactive Voice Response (ivr)</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ringcentral" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review14" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/ringcentral#user-reviews" target="_blank" rel="noopener">4.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (1 Review)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Rahul Deewan </div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">I have been using this app for more than a year now for all my office communication purposes. Most days it works fine, but sometimes, out of nowhere, the app refuses to start or join a meeting, while other features work fine. Sometimes there is no notification of a chat message.</p> <a href="https://www.softwaresuggest.com/ringcentral#user-reviews" target="_blank" rel="noopener">Read Review</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox14" name="checkbox14" value="" data-soft-slug="ringcentral" data-soft-id="7385"> <label for="checkbox14">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('RingCentral','7385','6752','139','c','1513767532_Ringcentral-logo.png','Cloud Telephony', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('RingCentral','7385','6752','139','c','1513767532_Ringcentral-logo.png','Cloud Telephony', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2024</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Servetel"> <input type="hidden" class="ga_soft_id" value="50998"> <input type="hidden" class="ga_soft_slug" value="servetel"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/servetel" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1565950613_sticki-logo.png" width="100" height="100" alt="Servetel" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/servetel" target="_blank" rel="noopener" >Servetel </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/servetel/reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.2</span> <span class="rating_count" style="display: none">(20 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Servetel"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/servetel/reviews"/> <input type="hidden" class="soft_id" value="50998"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by Servetel Communications</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Call Center Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview15" data-tab="overview15" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features15" data-tab="features15" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review15" data-tab="review15" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction15" data-tab="user_satisfaction15" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview15" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section nopricing"> <p class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative, and handy cloud solutions. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/servetel" target="_blank" rel="noopener">Read More About Servetel</a> </p> </div> </div> </div> <div id="features15" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Servetel Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Call Tracking</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 soft_feature_list">Call Forwarding</li> <li class="col-md-4 soft_feature_list">Number Portability</li> <li class="col-md-4 soft_feature_list">Ivr System</li> <li class="col-md-4 soft_feature_list">Toll Free Numbers</li> <li class="col-md-4 soft_feature_list">Bulk Sms</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/servetel" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review15" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/servetel/reviews" target="_blank" rel="noopener">4.2 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (20 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 87.0%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 86.0%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 86.0%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 79.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/kalwarkhan-20240103192643.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">islam. Pakistan </div> <div class="author_designation">Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Servetel is one of the well-known providers of cloud telephony services in India. It offers various solutions for cloud telephony to address your business needs and helps enhance communication with your clients.</p> <a href="https://www.softwaresuggest.com/servetel/reviews" target="_blank" rel="noopener">Read all 20 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction15" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Servetel Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="84" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">4.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox15" name="checkbox15" value="" data-soft-slug="servetel" data-soft-id="50998"> <label for="checkbox15">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>100%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Servetel','50998','60320','139','c','1565950613_sticki-logo.png','Cloud Telephony', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Servetel','50998','60320','139','c','1565950613_sticki-logo.png','Cloud Telephony', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Talkdesk"> <input type="hidden" class="ga_soft_id" value="5331"> <input type="hidden" class="ga_soft_slug" value="talkdesk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/talkdesk" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1509436171_Talkdesk-logo.png" width="100" height="100" alt="Talkdesk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/talkdesk" target="_blank" rel="noopener" >Talkdesk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/talkdesk#user-reviews" target="_blank" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(1 Review)</span> <input type="hidden" class="solf_name_hover" value="Talkdesk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/talkdesk#user-reviews"/> <input type="hidden" class="soft_id" value="5331"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by Talkdesk</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview16" data-tab="overview16" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features16" data-tab="features16" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review16" data-tab="review16" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview16" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Express</p> <p class="price_plan">$ 25</p> <p class="price_plans"><span>Agent/Month</span></p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Talkdesk is a leading cloud-based call center software in the world. Create the call center your customers and agents deserve. It reduces average handle time and increases agent efficiency with automated workflows. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/talkdesk" target="_blank" rel="noopener">Read More About Talkdesk</a> </p> </div> </div> </div> <div id="features16" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Talkdesk Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Whispering</li> <li class="col-md-4 soft_feature_list">Call Scripting</li> <li class="col-md-4 soft_feature_list">Interactive Voice Response (ivr)</li> <li class="col-md-4 soft_feature_list">Real Time Dashboards</li> <li class="col-md-4 soft_feature_list">Quality Management</li> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Outbound Dialer</li> <li class="col-md-4 soft_feature_list">Predictive Dialer</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/talkdesk" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review16" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/talkdesk#user-reviews" target="_blank" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (1 Review)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/farhanhasan-20240109072029.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Farhan Hasan </div> <div class="author_designation">Presales</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Talkdesk is a user-friendly, cloud-based platform for customer service and call center management. Setting up was straightforward, and the interface was intuitive, allowing quick navigation. The customizable features were great for tailoring the system to our specific needs.</p> <a href="https://www.softwaresuggest.com/talkdesk#user-reviews" target="_blank" rel="noopener">Read Review</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox16" name="checkbox16" value="" data-soft-slug="talkdesk" data-soft-id="5331"> <label for="checkbox16">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>100%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Talkdesk','5331','4614','139','c','1509436171_Talkdesk-logo.png','Call Center', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Talkdesk','5331','4614','139','c','1509436171_Talkdesk-logo.png','Call Center', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Ameyo"> <input type="hidden" class="ga_soft_id" value="45"> <input type="hidden" class="ga_soft_slug" value="ameyo-contact-center"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/ameyo-contact-center" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1564062959_ameyo logo.png" width="100" height="100" alt="Ameyo" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/ameyo-contact-center" target="_blank" rel="noopener" >Ameyo </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/ameyo-contact-center/write-review" target="_blank" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by Drishti-Soft Solutions Pvt. Ltd.</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview17" data-tab="overview17" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features17" data-tab="features17" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview17" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section nopricing"> <p class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Its open-software based flexible architecture works well with VoIP as well as TDM based networks and easily integrates with existing infrastructure of Contact Centers. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ameyo-contact-center" target="_blank" rel="noopener">Read More About Ameyo</a> </p> </div> </div> </div> <div id="features17" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Ameyo Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex caters_text_gray"><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex caters_text_gray"><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox17" name="checkbox17" value="" data-soft-slug="ameyo-contact-center" data-soft-id="45"> <label for="checkbox17">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Ameyo','45','16','139','c','1564062959_ameyo logo.png','Call Center', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Ameyo','45','16','139','c','1564062959_ameyo logo.png','Call Center', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Ozonetel CloudAgent"> <input type="hidden" class="ga_soft_id" value="1079"> <input type="hidden" class="ga_soft_slug" value="ozonetel-cloudagent-voip"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/ozonetel-cloudagent-voip" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1669715724_Ozonetel-Big-Logo-RGB-Main.png" width="100" height="100" alt="Ozonetel CloudAgent" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/ozonetel-cloudagent-voip" target="_blank" rel="noopener" >Ozonetel CloudAgent </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/ozonetel-cloudagent-voip#user-reviews" target="_blank" rel="noopener"> <span class="star_new_background">4.7</span> <span class="rating_count" style="display: none">(3 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Ozonetel CloudAgent"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/ozonetel-cloudagent-voip#user-reviews"/> <input type="hidden" class="soft_id" value="1079"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by Ozonetel</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview18" data-tab="overview18" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features18" data-tab="features18" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review18" data-tab="review18" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview18" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section nopricing"> <p class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Ozonetel is an industry leader within the Customer Experience space. Ozonetel’s cloud telephony solution helps businesses manage all conversations across voice, chat, SMS, social media, and WhatsApp in one place. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ozonetel-cloudagent-voip" target="_blank" rel="noopener">Read More About Ozonetel CloudAgent</a> </p> </div> </div> </div> <div id="features18" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Ozonetel CloudAgent Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Api Integration</li> <li class="col-md-4 soft_feature_list">Call Whispering</li> <li class="col-md-4 soft_feature_list">Agent Performance Reports</li> <li class="col-md-4 soft_feature_list">Real Time Analytics</li> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Call Transfer</li> <li class="col-md-4 soft_feature_list">Voice Broadcasting</li> <li class="col-md-4 soft_feature_list">Voicemail</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ozonetel-cloudagent-voip" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review18" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/ozonetel-cloudagent-voip#user-reviews" target="_blank" rel="noopener">4.7 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (3 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ashishsingh-20240103182753.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Ashish Singh </div> <div class="author_designation">Senior Marketing Analyst</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">The calling software features it provides have helped my company improve certain aspects so far. They also prioritize their customers, making it much easier to work with them. I hope it will continue this way in the future.</p> <a href="https://www.softwaresuggest.com/ozonetel-cloudagent-voip#user-reviews" target="_blank" rel="noopener">Read all 3 Reviews</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox18" name="checkbox18" value="" data-soft-slug="ozonetel-cloudagent-voip" data-soft-id="1079"> <label for="checkbox18">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Ozonetel CloudAgent','1079','475','139','c','1669715724_Ozonetel-Big-Logo-RGB-Main.png','Cloud Telephony', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Ozonetel CloudAgent','1079','475','139','c','1669715724_Ozonetel-Big-Logo-RGB-Main.png','Cloud Telephony', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Enthu"> <input type="hidden" class="ga_soft_id" value="58079"> <input type="hidden" class="ga_soft_slug" value="enthu"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/enthu" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1600067224_Enthu logo.png" width="100" height="100" alt="Enthu" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/enthu" target="_blank" rel="noopener" >Enthu </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/enthu#user-reviews" target="_blank" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(1 Review)</span> <input type="hidden" class="solf_name_hover" value="Enthu"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/enthu#user-reviews"/> <input type="hidden" class="soft_id" value="58079"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by Enthu</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview19" data-tab="overview19" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features19" data-tab="features19" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review19" data-tab="review19" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview19" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section"> <p class="price_plan_name">Gold</p> <p class="price_plan">$ 15</p> <p class="price_plans"><span>Per Month</span></p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Enthu is a Conversation Intelligence Software powered by AI & ML. Suited for B2B SMEs, mid-market companies, and contact centers, Enthu allows sales teams to record, transcribe, and audit all the customer conversations without the need to listen to every single call. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/enthu" target="_blank" rel="noopener">Read More About Enthu</a> </p> </div> </div> </div> <div id="features19" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Enthu Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Searchable Call Archive</li> <li class="col-md-4 soft_feature_list">Integration With CRM</li> <li class="col-md-4 soft_feature_list">Multi Language Support</li> <li class="col-md-4 soft_feature_list">Compliance Management</li> <li class="col-md-4 soft_feature_list">Keyword Tracking</li> <li class="col-md-4 soft_feature_list">Call Analytics</li> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Call Scoring</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/enthu" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review19" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/enthu#user-reviews" target="_blank" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (1 Review)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Richard </div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Enthu makes my life very easy. I have six sales agents following calling themes, and Enthu tells me what each agent is doing without me having to do anything. Highly recommended.</p> <a href="https://www.softwaresuggest.com/enthu#user-reviews" target="_blank" rel="noopener">Read Review</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox19" name="checkbox19" value="" data-soft-slug="enthu" data-soft-id="58079"> <label for="checkbox19">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Enthu','58079','333714','139','c','1600067224_Enthu logo.png','Call Recording', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Enthu','58079','333714','139','c','1600067224_Enthu logo.png','Call Recording', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Aavaz"> <input type="hidden" class="ga_soft_id" value="3007"> <input type="hidden" class="ga_soft_slug" value="aavaz"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/aavaz" target="_blank" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1444819805_aavaz_logo.jpg" width="100" height="100" alt="Aavaz" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/aavaz" target="_blank" rel="noopener" >Aavaz </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/aavaz/write-review" target="_blank" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">An Inbound, Outbound& Blended Call Center Platform</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview20" data-tab="overview20" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features20" data-tab="features20" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview20" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class="col-lg-3"> <p class="soft_list_price_title">Starting Price</p> <div class="price_section nopricing"> <p class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</p> <p class="price_plan_type"><span></span> Free Trial</p> </div> </div> <div class=col-lg-9> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Aavaz streamlines call center operations by providing intuitive software that enhance customer interactions and boost agent productivity. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/aavaz" target="_blank" rel="noopener">Read More About Aavaz</a> </p> </div> </div> </div> <div id="features20" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Aavaz Caters to</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex caters_text_gray"><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex caters_text_gray"><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Analytics</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 soft_feature_list">Sms Integration</li> <li class="col-md-4 soft_feature_list">Multi Level Ivr</li> <li class="col-md-4 soft_feature_list">Voicemail</li> <li class="col-md-4 soft_feature_list">Number Masking</li> <li class="col-md-4 soft_feature_list">Call Routing</li> <li class="col-md-4 soft_feature_list">Call Whispering</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/aavaz" target="_blank" rel="noopener">View all Features</a></li> </ul> </div> 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class="listing_main_tabcontent bguide_tab_content"> <div id="buyers_guide_tab" class="row"> <div class="col-12"> <script> var buyer_guide_soft_list_top = 'assas'; </script> <div class="top_software_recomend"></div> </div> <div class="col-sm-12 col-xl-4 sidebar_bguide"> <div class="b_guide_sidebar"> <span class="b_guide_sidebar_title d-flex align-items-center"><span class="buyers_guide_toc_icon"></span> Table of Content</span> <div class="main_toc_content"><ol class="b_guide_sidebar_ol"> <li><a href="#sidebartab_1">How Does Call Center Software Work?</a></li> <li><a href="#sidebartab_2">What are The Benefits of Call Center Software?</a></li> <li><a href="#sidebartab_3">Essential Features of Call Center Software</a></li> <li><a href="#sidebartab_4">How to Choose the Best Call Center Software?</a></li> <li><a href="#sidebartab_5">Why Trust SoftwareSuggest Recommendations?</a></li> <li><a href="#sidebartab_6">Best Call Center Software Companies with Pricing, Pros & Cons</a></li> <li><a href="#sidebartab_7">Hosted vs. Cloud-based vs. On-premise Software</a></li> <li><a href="#sidebartab_8">Essential Call Center Software Integrations</a></li> <li><a href="#sidebartab_9">Call Center Software Pricing</a></li> </ol> </div> </div> </div> <div class="col-sm-12 col-xl-8"> <div class="buyers_guide_dowmload_research"> <p class="untill_last_date_p">Until 30<sup>th</sup> Nov 2024</p> <img class="buyersguide_research_banner lazyload" src="https://www.softwaresuggest.com/assets2/singleview/assets/icon/ajax-loader.svg" data-src="https://www.softwaresuggest.com/assets2/img/buyers_guide/buyer_other_new_img6.png" width="856" height="175" alt="Download Research Report Banner">  <div class="d-flex align-items-center justify-content-center download_research_btn ajax_load_popup_form"> <span class="download_icons_report"></span> <span>Download Research Report</span> </div> </div> <div class="cat_disc_section cat_page_disc_section"> <div class="cat_disc_div"> <p><img alt="Essential Information for Buying Call Center Software" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/call-center-software-guide.jpg" /></p> <h2><a id="work-of-call-center-software" name="work-of-call-center-software"><span style="color:rgb(0, 0, 0)"><strong>How Does Call Center Software Work?</strong></span></a></h2> <p><span style="color:rgb(0, 0, 0)">As the name suggests, call center software is designed to automate and streamline incoming and outgoing calls. It plays a huge role in managing customer service processes. To better understand what call center software does, let’s know how it works.</span></p> <p><span style="color:rgb(0, 0, 0)">When a customer calls your customer support number, then calling software for call centers, equipped with an <a href="https://www.softwaresuggest.com/ivr-software" target="_blank">Interactive Voice Response (IVR) system provides</a> a custom menu. After the caller enters a particular number provided in the menu, the software routes the call to the right agent as per their skill. This is known as skill-based routing.</span></p> <p><span style="color:rgb(0, 0, 0)">As the software routes the call, it provides the agent with the available caller information so that the former can better cater to the latter’s needs. After receiving the call, the agent helps the customer by providing them with the required support or responses. If the agent can’t resolve the problem immediately, then the software can record the conversation so that the customer service department can look into the issue and resolve it as quickly as possible.</span></p> <p><span style="color:rgb(0, 0, 0)">Based on the final response of the customer, the agent marks the status of the request or issue as resolved, closed, open, or needs follow-up. If the agent marks the ticket as closed, the call center software also helps the company in soliciting feedback.</span></p> <p><span style="color:rgb(0, 0, 0)">In an outbound call center, the call center system uses autodialers to automate the dialing of outgoing calls. The software dials numbers from a list of numbers and connects the call to an agent only when a live person picks up the call. The software is designed to detect answering machines, busy tones, and deadlines.</span></p> <p><span style="color:rgb(0, 0, 0)">After the call is connected to a live person, the software displays the caller’s information on the agent’s computer screen, which enables the agent to address the customer by his right title and name. </span></p> <h2><a id="types" name="types"><span style="color:#000000"><strong>Types of Call Center Platforms</strong></span></a></h2> <p>Call center platforms come in various forms, each tailored to meet specific business needs. Here are some of the key types of call center platforms:</p> <ol> <li> <h3><strong>On-Premise Call Center Platform</strong></h3> <p>An on-premise call center platform is set up inside a company’s own building. It needs specific hardware and software, which an in-house IT team must maintain. Businesses like this option because it gives them full control over their systems and data security. However, it can be expensive due to the costs of the equipment and ongoing maintenance.</p> </li> <li> <h3><strong>Cloud-Based Call Center Platform</strong></h3> <p>Cloud-based platforms are hosted online, allowing access from anywhere. These platforms are flexible and can easily adjust to changes in call volume, making them perfect for businesses that experience ups and downs in calls. Companies enjoy lower initial costs since they only pay for what they use, making it a good fit for remote or hybrid work environments.</p> </li> <li> <h3><strong>Hosted Call Center Platform</strong></h3> <p>Hosted platforms are similar to cloud-based ones but are managed by a third-party service provider. This means the hosting company takes care of system maintenance and upgrades, which eases the workload for internal IT teams. This option provides flexibility without the hassle of managing infrastructure, making it a cost-effective choice for small and medium-sized businesses.</p> </li> <li> <h3><strong>Virtual Call Center Platform</strong></h3> <p>A virtual call center platform allows agents to work from different locations while staying connected through a central system. It uses cloud technology to create a seamless experience for both agents and customers. This is a suitable option for businesses that want to save money on overhead and support a workforce that is spread out across various locations.</p> </li> </ol> <h2><a id="benefits" name="benefits"><span style="color:rgb(0, 0, 0)"><strong>What are The Benefits of Call Center Software?</strong></span></a></h2> <p><span style="color:rgb(0, 0, 0)">The innovation of call center software as well as contact center solutions, transformed the customer service and support industry for the better. From automating manual activities to enhancing agents’ productivity to enhancing customer satisfaction, the</span> <a href="https://www.softwaresuggest.com/blog/key-benefits-call-center-software/" target="_blank">benefits of call center software</a> <span style="color:rgb(0, 0, 0)">are countless. Let's take a look at five of them.</span></p> <p><span style="color:rgb(0, 0, 0)"><img alt="Key benefits of call center software solution" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/benefits-of-call-center-software.jpg" /></span></p> <ol> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Reduced costs</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">As per various statistics, businesses using IP-based phone systems can reduce their phone bills by more than 60 percent. They can reduce by up to 90 percent costs on international calls. </span></p> <p><span style="color:rgb(0, 0, 0)">When VoIP phone systems are helmed by reliable and high-quality call center software, the savings on operational costs are massive due to the automation of various manual tasks and the rise in agents’ productivity.</span></p> </li> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Higher agent productivity</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">Regardless of the size of the business, it is essential to include the most important people early in the software selection process. A large company may consist of e-commerce teams, digital teams, IT professionals, security system integrators, and developers who work with the software.<br /> <br /> A report released by HubSpot shows that 95 percent of customer service leaders believe that <a href="https://www.softwaresuggest.com/crm-software" target="_blank">CRM software</a> enhances productivity.</span></p> </li> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Enhanced security</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">Did you know that human errors are the weakest link in cyber security? A study conducted by IBM found that human errors are responsible for up to 95 percent of security breaches. </span></p> <p><span style="color:rgb(0, 0, 0)">As sophisticated call center software automates many manual activities, the chances of human errors are considerably reduced. Equipped with sophisticated security features, reliable call center software can keep customer interaction safe.</span></p> </li> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Real-time analytics</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">Sophisticated call center solutions are equipped with real-time monitoring and <a href="https://www.softwaresuggest.com/reporting-tools" target="_blank">reporting tools</a>, which enable supervisors and managers to get an overall picture of agents’ performance as well as the status of customer complaints and resolution. </span></p> <p><span style="color:rgb(0, 0, 0)">The analytics and insights will enable representatives to identify patterns and trends in customer behavior and provide proactive <a href="https://www.softwaresuggest.com/blog/customer-support/" target="_blank">customer support</a> and service.</span></p> </li> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Automation of manual tasks</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">In the digital era, automation is extremely critical for all businesses, including call centers. At a time when 95% of call center leaders are adopting or planning to use automation (as revealed by a new study), choosing the right call center software can help a lot.</span></p> <p><span style="color:rgb(0, 0, 0)">Call center software automates many manual and repetitive tasks such as dialing phone numbers, routing and distributing calls, queuing and scheduling calls, sending text messages, calculating various KPIs generating reports, and more.</span></p> </li> </ol> <h2><a id="features" name="features"><span style="color:rgb(0, 0, 0)"><strong>Essential Features of Call Center Software</strong></span></a></h2> <p><span style="color:rgb(0, 0, 0)">High-quality call center software comes with many cutting-edge features. Some of the features of the best call center software are:</span></p> <p><span style="color:rgb(0, 0, 0)"><img alt="features of call center software" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/features-of-call-center-software.jpg" /></span></p> <ol> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Multi-level IVR</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">Multi-level IVR (Interactive Voice Response) is an automated <a href="https://www.softwaresuggest.com/business-phone-system" target="_blank">business phone system</a> that offers several self-help features and acts as an auto-receptionist. Before a customer gets connected to a call center executive, the multi-level IVR offers several self-service options to help customers get faster and stress-free solutions or responses to their issues.</span></p> </li> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Autodialer</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">As the name suggests, autodialer is a call software feature that automatically dials phone numbers from a list of contacts and connects the call to the agent only when a live person picks up the phone. It is equipped with technology to detect busy tones, answering machines, and dead connections.</span></p> </li> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Call recording</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">This feature records all incoming and outgoing calls and stores them as digital files to be listened to or transcripted at a later stage for training and quality purposes. It can record active and conference calls.</span></p> </li> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Call monitoring</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">This feature enables managers and supervisors to listen to conversations between customers and call center executives, as well as provide live advice and suggestions to agents without letting the customers know about it.</span></p> </li> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>WebRTC</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">WebRTC is a technology that allows websites and applications to send and receive voice calls, text messages, and video calls. By using this feature, you can enable real-time communication capabilities in your application.</span></p> </li> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>CRM integration</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">This feature enables the call center apps and software to be integrated with CRM. With proper </span><a href="https://www.softwaresuggest.com/blog/crm-integration/" target="_blank"><span style="color:#0782c4">CRM integration</span></a><span style="color:rgb(0, 0, 0)">, call center software can work seamlessly with many CRM.</span></p> </li> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Skill-based routing</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">This feature routes all incoming calls to suitable customer service representatives as per their skills and competence. The system uses algorithms to connect customers with the right agents who have the relevant knowledge and experience to handle their queries and requests.</span></p> </li> </ol> <h2><a id="how-to-choose" name="how-to-choose"><span style="color:rgb(0, 0, 0)"><strong>How to Choose the Best Call Center Software?</strong></span></a></h2> <p><span style="color:rgb(0, 0, 0)">If you are </span>looking for the best call center software, <span style="color:rgb(0, 0, 0)">then you can be overwhelmed by the sheer number of options and choices available in the market. But if you’re determined to select the best call center software for your business, you need to invest some quality time to find the right software provider.</span></p> <p><span style="color:rgb(0, 0, 0)"><img alt="how to choose best call center software in 2024" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/choose-the-best-call-center-software.jpg" /></span></p> <ol> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Decide the type of call center software </strong></span></h3> <p><span style="color:rgb(0, 0, 0)">Before looking for call center software, you must take your goals and purpose into account. That would help you decide on the type of call center software as well as the features you need. </span></p> <p><span style="color:rgb(0, 0, 0)">When it comes to the type of call center software, you’ll have to choose between</span> <a href="https://www.softwaresuggest.com/inbound-call-center-software" target="_blank">inbound call center software</a><span style="color:rgb(0, 0, 0)"> and</span> <a href="https://www.softwaresuggest.com/outbound-call-center-software" target="_blank">outbound call center software</a> <span style="color:rgb(0, 0, 0)">based on the type of service you aim to provide. You’ll also need to choose from on-premise,</span> <span style="color:rgb(0, 0, 0)">browser-based, cloud-based, and hosted call center software based on your budget.</span></p> </li> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Look for trustworthy call center software providers</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">When it comes to choosing the right call center solution provider, using highly focused search terms on the internet can give you the best results. You can type search terms such as “best call center software for small enterprises,” “best call center solutions,” “best call center phone systems,” or “best call center management system.”</span></p> <p><span style="color:rgb(0, 0, 0)">If you are looking for call center software in a specific country, use location-specific search terms for the best results. Search terms such as “best call center software in the US,” “best call center software in the UK,” and “best call center software in Canada,” can show you the best calling software provider in any particular country.</span></p> </li> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Compare features, pricing plans, and reviews</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">After pressing the enter key, you’ll find about ten to eleven websites on the first search engine result page. Some websites will belong to call center phone systems providers and some will belong to aggregators in which you’ll find a list of 10 to 20 call center software providers with features, pricing plans, ratings, reviews, and more. </span></p> <p><span style="color:rgb(0, 0, 0)">Visiting the websites of software providers will enable you to know about the companies and their products in detail. But visiting the websites of some reputable aggregators will allow you to get a bird’s-eye view of various call center software as well as view the total number of reviews and ratings.</span></p> </li> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Shortlist and contact software providers</strong></span></h3> <p><span style="color:rgb(0, 0, 0)">After comparing various call center software, it’s time to shortlist some providers and contact their teams to know more about their products and pricing plans. By contacting the software providers, you can share your goals and objectives and you can ask if they can customize their solutions to meet your needs. </span></p> <p><span style="color:rgb(0, 0, 0)">Also, ask if they provide a free demo. If it’s a trustworthy and reputable company, it would agree to provide a free demo.</span></p> </li> <li> <h3><span style="color:rgb(0, 0, 0)"><strong>Get a free demo and take feedback </strong></span></h3> <p><span style="color:rgb(0, 0, 0)">If the call center software provider agrees to provide a free demo, then request it and introduce the trial version of the call center management software to your team. </span></p> <p><span style="color:rgb(0, 0, 0)">Ask them to use the software and take their feedback. If the software works well for you, then consider buying it.</span></p> </li> </ol> <h2><a id="trust-softwaresuggest" name="trust-softwaresuggest"><span style="color:#000000"><strong>Why Trust SoftwareSuggest Recommendations?</strong></span></a></h2> <p>You should trust SoftwareSuggest recommendations because we are dedicated to ensuring the authenticity and integrity of our ratings and reviews. Here’s how we maintain these high standards:</p> <ul> <li> <p><strong>Verified Reviewers: </strong>We ensure that all reviewers authenticate their identities using professional credentials, like LinkedIn profiles or verified business email addresses. This process helps us confirm that reviews come from genuine users, eliminating the risk of biased or misleading feedback.</p> </li> <li> <p><strong>Unbiased Ratings:</strong> Our ratings are transparent and impartial. Software vendors cannot influence their ratings through payments or incentives, ensuring that the scores you see reflect true user experiences.</p> </li> <li> <p><strong>Rigorous Moderation:</strong> Every review goes through a comprehensive moderation process. Our team checks for authenticity, relevance, and adherence to our guidelines before any review is published, maintaining the quality of information available to you.</p> </li> <li> <p><strong>Consistent Ranking Methodology: </strong>We use a consistent <a href="https://www.softwaresuggest.com/ranking-methodology" target="_blank">methodology to rank products</a> based on satisfaction and usability scores derived from real-time data. Our algorithms operate objectively, ensuring fairness across all software categories.</p> </li> <li> <p><strong>Integrity Alerts:</strong> We are committed to transparency. If we detect any unethical practices, such as vendors attempting to manipulate reviews, we issue alerts to keep our community informed and uphold our platform's trustworthiness.</p> </li> </ul> <p>By following these practices, we make sure that our users receive honest, accurate, and trustworthy information. Our aim is to empower them to make informed decisions about the software solutions that best meet their needs.</p> <h2><a id="top-software" name="top-software"><span style="color:rgb(0, 0, 0)"><strong>Best Call Center Software Companies with Pricing, Pros & Cons</strong></span></a></h2> <table class="cm_table_client_logo_section" style="width:1183px"> <tbody> <tr> <th style="width:214px"> <div style="background-color: rgb(33, 97, 140); color: rgb(255, 255, 255); font-weight: 400; font-size: 15px; font-family: sans-serif; height: 45px; display: flex; align-items: center; justify-content: center; text-align: center;"><strong>Name</strong></div> </th> <th style="width:218px"> <div style="background-color: rgb(33, 97, 140); color: rgb(255, 255, 255); font-weight: 400; font-size: 15px; font-family: sans-serif; height: 45px; display: flex; align-items: center; justify-content: center; text-align: left;"><strong>Free Trial</strong></div> </th> <th style="width:219px"> <div style="background-color: rgb(33, 97, 140); color: rgb(255, 255, 255); font-weight: 400; font-size: 15px; font-family: sans-serif; height: 45px; display: flex; align-items: center; justify-content: center; text-align: left;"><strong>Demo</strong></div> </th> <th style="width:197px"> <div style="background-color: rgb(33, 97, 140); color: rgb(255, 255, 255); font-weight: 400; font-size: 15px; font-family: sans-serif; height: 45px; display: flex; align-items: center; justify-content: center; text-align: left;"><strong>Starting Price</strong></div> </th> </tr> <tr> <td style="width:214px"> <p><a href="#hoducc"><strong>HoduCC</strong></a></p> </td> <td style="text-align:center; width:218px">Yes</td> <td style="text-align:center; width:219px"> <p>Yes</p> </td> <td style="text-align:center; width:197px">$499/month</td> </tr> <tr> <td style="width:214px"> <p><a href="#nextiva"><strong>Nextiva</strong></a></p> </td> <td style="text-align:center; width:218px"> <p>Yes</p> </td> <td style="text-align:center; width:219px">Yes</td> <td style="text-align:center; width:197px">$50/month</td> </tr> <tr> <td style="width:214px"> <p><a href="#genesys"><strong>Genesys</strong></a></p> </td> <td style="text-align:center; width:218px"> <p>Yes</p> </td> <td style="text-align:center; width:219px"> <p>Yes</p> </td> <td style="text-align:center; width:197px">Custom Pricing</td> </tr> <tr> <td style="width:214px"> <p><a href="#freshdesk"><strong>Freshdesk</strong></a></p> </td> <td style="text-align:center; width:218px">Yes</td> <td style="text-align:center; width:219px"> <p>Yes</p> </td> <td style="text-align:center; width:197px">$15/month</td> </tr> <tr> <td style="width:214px"> <p><a href="#cloudtalk"><strong>CloudTalk</strong></a></p> </td> <td style="text-align:center; width:218px"> <p>Yes</p> </td> <td style="text-align:center; width:219px"> <p>Yes</p> </td> <td style="text-align:center; width:197px">$15/month</td> </tr> </tbody> </table> <p><span style="color:rgb(0, 0, 0)">When it comes to choosing the right call center software, one can be overwhelmed by the sheer number of options available in the market. To narrow down the choices for you, here are five best call center software companies:</span></p> <h3><strong>1. <a href="https://www.softwaresuggest.com/hoducc-contact-center" id="hoducc" name="hoducc" target="_blank">HoduCC</a></strong></h3> <p><strong><img alt="hoducc call center software dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/hoducc-dashboard.jpg" /></strong></p> <p><span style="color:rgb(0, 0, 0)">HoduCC is the product of HoduSoft, one of the fastest-growing call center software providers globally. It has advanced features making it a top choice for call centers aiming to gain a competitive edge through better performance and productivity.</span></p> <p><span style="color:rgb(0, 0, 0)">The feature-rich software can handle 250 agents in one server and more than a thousand concurrent calls. It integrates easily with CRM such as Salesforce, Zoho, and Zendesk. </span></p> <p><span style="color:rgb(0, 0, 0)"><strong>Features</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">250 agents in one server, 1000 plus concurrent calls</span></li> <li><span style="color:rgb(0, 0, 0)">SMS integrations with Twilio and Telnyx</span></li> <li><span style="color:rgb(0, 0, 0)">CRM integrations with Salesforce, Zoho, and Zendesk</span></li> <li><span style="color:rgb(0, 0, 0)">Real-time analytics and reports</span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Pros</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">Wide range of sophisticated features</span></li> <li><span style="color:rgb(0, 0, 0)">Extremely affordable prices</span></li> <li><span style="color:rgb(0, 0, 0)">Reliable customization services</span></li> <li><span style="color:rgb(0, 0, 0)">24x7 support</span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Cons</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">Relatively new </span></li> <li><span style="color:rgb(0, 0, 0)">Some features can be enhanced</span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Pricing</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">HoduCC call center software comes with a one-month free trial period. The pricing plans are flexible for different business sizes in different countries.</span></li> </ul> <h3><strong>2. <a href="https://www.softwaresuggest.com/nextiva" id="nextiva" name="nextiva" target="_blank">Nextiva</a></strong></h3> <p><strong><img alt="nextiva call center software dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/nextiva-dashboard.jpg" /></strong></p> <p><span style="color:rgb(0, 0, 0)">Nextiva is an Arizona-based call center software provider that offers sophisticated and high-quality call center solutions for all types of businesses. Nextiva has various advanced features that make it user-friendly and <a href="https://www.softwaresuggest.com/innovation-software">innovative software</a> for call centers. It is a good choice for businesses looking to streamline their call center operations and reduce calling costs.</span></p> <p><span style="color:rgb(0, 0, 0)"><strong>Features</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">Fully-integrated ticketing helpdesk</span></li> <li><span style="color:rgb(0, 0, 0)">Provides functionalities for call groups, call routing, call recording, and call extension</span></li> <li><span style="color:rgb(0, 0, 0)">Dashboards and reporting</span></li> <li><span style="color:rgb(0, 0, 0)">Sophisticated SMS and CRM integrations</span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Pros</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">Extremely easy to use</span></li> <li><span style="color:rgb(0, 0, 0)">Wide range of high-quality features</span></li> <li><span style="color:rgb(0, 0, 0)">Customer service</span></li> <li><span style="color:rgb(0, 0, 0)">Four different pricing plans</span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Cons</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">No free trial</span></li> <li><span style="color:rgb(0, 0, 0)">No integration</span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Pricing</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">Nextiva has four different price plans. Essential starts at $18.95 per month per user. Professional starts at $22.95 per month per user. Enterprise starts at $32.95 per month per user. Ultimate starts at $57.95 per month per user. </span></li> </ul> <h3><strong>3. <a href="https://www.softwaresuggest.com/genesys" id="genesys" name="genesys" target="_blank">Genesys</a></strong></h3> <p><strong><img alt="genesys call center software dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/genesys-dashboard.jpg" /></strong></p> <p><span style="color:rgb(0, 0, 0)">Genesys call center software is available both over the cloud as well as on-premises and hybrid software. The call center software is perfect for mid-sized and large businesses. The call center software is packed with several cutting-edge features to give organizations a competitive advantage.</span></p> <p><span style="color:rgb(0, 0, 0)"><strong>Features</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">Artificial intelligence and automation</span></li> <li><span style="color:rgb(0, 0, 0)">Automatic call distribution (ACD)</span></li> <li><span style="color:rgb(0, 0, 0)">Customer self-service</span></li> <li><span style="color:rgb(0, 0, 0)">Digital sales and service automation</span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Pros</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">Easy to set up</span></li> <li><span style="color:rgb(0, 0, 0)">Advanced IVR and self-service options</span></li> <li><span style="color:rgb(0, 0, 0)">Real-time dashboard</span></li> <li><span style="color:rgb(0, 0, 0)">Gamification </span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Cons</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">Customer support could be better</span></li> <li><span style="color:rgb(0, 0, 0)">Difficulty in using softphone on Linux</span></li> <li><span style="color:rgb(0, 0, 0)">Unintuitive user interface</span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Pricing</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">Genesys call center software comes with a 30-day free trial. The starter pack is priced at $75 per agent per month. The upgraded plans come with monthly prices of $110 and $150.</span></li> </ul> <h3><strong>4. <a href="https://www.softwaresuggest.com/freshdesk" id="freshdesk" name="freshdesk" target="_blank">Freshdesk</a></strong></h3> <p><strong><img alt="freshdesk call center software dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/freshdesk-dashboard.jpg" /></strong></p> <p><span style="color:rgb(0, 0, 0)">Freshdesk is the award-winning call center software from San Mateo-based software company Freshworks. The online cloud-based call center software comes with a wide range of features. Freshdesk has a range of innovative features that enhance organizational efficiency and make it a worthwhile investment.</span></p> <p><span style="color:rgb(0, 0, 0)"><strong>Features</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">Customizable omnichannel dashboard</span></li> <li><span style="color:rgb(0, 0, 0)">Curated and custom reports</span></li> <li><span style="color:rgb(0, 0, 0)">Customer satisfaction ratings</span></li> <li><span style="color:rgb(0, 0, 0)">Cloud-based deployment</span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Pros</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">Highly advanced features</span></li> <li><span style="color:rgb(0, 0, 0)">Affordable pricing</span></li> <li><span style="color:rgb(0, 0, 0)">Free plan for 10 agents</span></li> <li><span style="color:rgb(0, 0, 0)">Excellent UI</span></li> <li><span style="color:rgb(0, 0, 0)">Good customer support</span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Cons</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">No SMS and social media integration</span></li> <li><span style="color:rgb(0, 0, 0)">Limited automation and hard to configure</span></li> <li><span style="color:rgb(0, 0, 0)">Suboptimal analytics and dashboard</span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Pricing</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">The basic plan has a monthly rate of $15 per user. The pro plan costs $49 per user every month. The enterprise plan starts at $79 per user per month.</span></li> </ul> <h3><strong>5. <a href="https://www.softwaresuggest.com/cloudtalk" id="cloudtalk" name="cloudtalk" target="_blank">CloudTalk</a></strong></h3> <p><strong><img alt="cloudtalk call center software dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/cloudtalk-dashboard.jpg" /></strong></p> <p><span style="color:rgb(0, 0, 0)">Slovakia-based telecom company CloudTalk’s call center software easily interconnects departments, branches, and teams. It is one of the best software to handle both incoming and outgoing calls from one place. CloudTalk call center software comes with a wide range of features and has a navigable user interface, making it a popular choice for call centers.</span></p> <p><span style="color:rgb(0, 0, 0)"><strong>Features</strong></span></p> <p> </p> <ul> <li><span style="color:rgb(0, 0, 0)">Supports a wide range of platforms such as Windows, Mac, Linux, iOS, Android, and web-based</span></li> <li><span style="color:rgb(0, 0, 0)">Contacts personalization</span></li> <li><span style="color:rgb(0, 0, 0)">Daily Summary </span></li> <li><span style="color:rgb(0, 0, 0)">Smart power dialers</span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Pros</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">Extremely intuitive</span></li> <li><span style="color:rgb(0, 0, 0)">Easy to set up</span></li> <li><span style="color:rgb(0, 0, 0)">High-quality and reliable features</span></li> <li><span style="color:rgb(0, 0, 0)">Supports a wide range of platforms </span></li> <li><span style="color:rgb(0, 0, 0)">Options to have multiple agents</span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Cons</strong></span></p> <ul> <li><span style="color:rgb(0, 0, 0)">Difficulty in integrating with other apps</span></li> <li><span style="color:rgb(0, 0, 0)">It can add some modifications such as filter and recording</span></li> </ul> <p><span style="color:rgb(0, 0, 0)"><strong>Pricing</strong></span></p> <p><span style="color:rgb(0, 0, 0)">The starter plan has a monthly price of $15 per user. The advanced pricing plans for the Expert pack are $35 per user per month.</span></p> <h2><a id="host-vs-cloud-based" name="host-vs-cloud-based"><span style="color:#000000"><strong>Hosted vs. Cloud-based vs. On-premise Software</strong></span></a></h2> <p>Hosted, cloud-based, and on-premise software are three popular options, each with its own pros and cons. Take a look at the below table to understand their key differences.</p> <table class="cm_table_client_logo_section" style="width:1183px"> <tbody> <tr> <th style="width:214px"> <div style="background-color: rgb(33, 97, 140); color: rgb(255, 255, 255); font-weight: 400; font-size: 15px; font-family: sans-serif; height: 45px; display: flex; align-items: center; justify-content: center; text-align: center;"><strong>Feature</strong></div> </th> <th style="width:218px"> <div style="background-color: rgb(33, 97, 140); color: rgb(255, 255, 255); font-weight: 400; font-size: 15px; font-family: sans-serif; height: 45px; display: flex; align-items: center; justify-content: center; text-align: left;"><strong>Hosted Software</strong></div> </th> <th style="width:219px"> <div style="background-color: rgb(33, 97, 140); color: rgb(255, 255, 255); font-weight: 400; font-size: 15px; font-family: sans-serif; height: 45px; display: flex; align-items: center; justify-content: center; text-align: left;"><strong>Cloud-based Software</strong></div> </th> <th style="width:197px"> <div style="background-color: rgb(33, 97, 140); color: rgb(255, 255, 255); font-weight: 400; font-size: 15px; font-family: sans-serif; height: 45px; display: flex; align-items: center; justify-content: center; text-align: left;"><strong>On-premise Software</strong></div> </th> </tr> <tr> <td style="width:214px"> <p><strong>Deployment</strong></p> </td> <td style="text-align:center; width:218px"> <p>Software hosted on a third-party server</p> </td> <td style="text-align:center; width:219px"> <p>Hosted on cloud infrastructure by providers</p> </td> <td style="text-align:center; width:197px">Installed and maintained on your own servers</td> </tr> <tr> <td style="width:214px"> <p><strong>Access</strong></p> </td> <td style="text-align:center; width:218px"> <p>Remote access via the internet</p> </td> <td style="text-align:center; width:219px"> <p>Accessible anywhere with an internet connection</p> </td> <td style="text-align:center; width:197px">Access limited to company network</td> </tr> <tr> <td style="width:214px"> <p><strong>Control</strong></p> </td> <td style="text-align:center; width:218px"> <p>Limited control; managed by hosting company</p> </td> <td style="text-align:center; width:219px"> <p>Provider manages everything, user-focused</p> </td> <td style="text-align:center; width:197px">Full control and customization</td> </tr> <tr> <td style="width:214px"> <p><strong>Cost</strong></p> </td> <td style="text-align:center; width:218px"> <p>Subscription + hosting fees</p> </td> <td style="text-align:center; width:219px"> <p>Subscription-based, often more scalable</p> </td> <td style="text-align:center; width:197px">High upfront cost for hardware and maintenance</td> </tr> <tr> <td style="width:214px"> <p><strong>Maintenance</strong></p> </td> <td style="text-align:center; width:218px"> <p>Hosting company handles updates</p> </td> <td style="text-align:center; width:219px"> <p>Automatic updates by provider</p> </td> <td style="text-align:center; width:197px">Internal IT team handles updates and issues</td> </tr> <tr> <td style="width:214px"> <p><strong>Security</strong></p> </td> <td style="text-align:center; width:218px"> <p>Dependence on third-party security protocols</p> </td> <td style="text-align:center; width:219px"> <p>Provider-managed, often with robust security</p> </td> <td style="text-align:center; width:197px">In-house security measures required</td> </tr> <tr> <td style="width:214px"> <p><strong>Scalability</strong></p> </td> <td style="text-align:center; width:218px"> <p>Moderate scalability</p> </td> <td style="text-align:center; width:219px"> <p>High scalability, easy to add resources</p> </td> <td style="text-align:center; width:197px">Limited by hardware capabilities</td> </tr> </tbody> </table> <p>All three options come with unique advantages and challenges. Hosted software offers a balanced approach, cloud-based software is flexible and scalable, while on-premise software gives complete control. Choose the right model based on your organization's needs for control, cost, and scalability.</p> <h2><a id="integrations" name="integrations"><span style="color:#000000"><strong>Essential Call Center Software Integrations</strong></span></a></h2> <p>Integrating the right tools with your call center software is crucial for boosting efficiency and improving customer experiences. Here are some essential integrations every call center should consider:</p> <ol> <li> <h3><strong>Customer Relationship Management (CRM) Integration</strong></h3> <p>Integrating CRM systems helps call center agents quickly access important customer information during calls, allowing for more personalized service. Agents can see a complete history of the customer, including past issues, purchases, and preferences. This not only saves time during calls but also improves the chances of resolving issues on the first contact.<br /> <br /> <strong>For example:</strong> <a href="https://www.softwaresuggest.com/salesforce" target="_blank">Salesforce</a>, <a href="https://www.softwaresuggest.com/zoho-crm" target="_blank">Zoho CRM</a></p> </li> <li> <h3><strong>Help Desk Integration</strong></h3> <p>Connecting <a href="https://www.softwaresuggest.com/help-desk-software" target="_blank">help desk software</a> with your call center system enables agents to easily create, track, and resolve customer support tickets. This ensures that every issue is properly documented, so nothing gets overlooked. It simplifies the management of customer requests and helps agents stay updated on important concerns.<br /> <br /> <strong>For example: </strong><a href="https://www.softwaresuggest.com/zendesk" target="_blank">Zendesk</a>, Freshdesk</p> </li> <li> <h3><strong>Workforce Management (WFM) Integration</strong></h3> <p>WFM integration helps call centers ensure they always have the right number of agents available. It gives insights into call volumes and optimizes agent schedules, balancing workloads and reducing customer wait times. This integration also tracks agent performance and highlights areas for training.<br /> <br /> <strong>For example: </strong>Genesys, <a href="https://www.softwaresuggest.com/bamboohr" target="_blank">BambooHR</a></p> </li> <li> <h3><strong>Conversational AI Integration</strong></h3> <p><a href="https://www.softwaresuggest.com/conversational-ai-platform" target="_blank">Conversational AI platforms</a> improve how customers interact with call centers by using natural language processing, which helps computers understand and respond to human language. This integration lets call centers use smart virtual agents that can chat with customers through voice or text, giving them quick answers and support.<br /> <br /> <strong>For example: </strong><a href="https://www.softwaresuggest.com/controlhippo" target="_blank">ControlHippo</a>, Amazon Lex</p> </li> <li> <h3><strong>Payment Gateway Integration</strong></h3> <p>Payment integration allows agents to process transactions during calls, creating a smooth experience for customers making payments over the phone. It speeds up the payment process while keeping sensitive information secure.<br /> <br /> <strong>For example:</strong> <a href="https://www.softwaresuggest.com/razorpay" target="_blank">RazorPay</a>, <a href="https://www.softwaresuggest.com/paypal" target="_blank">PayPal</a></p> </li> </ol> <p>Integrating these tools can help call centers provide a more seamless and effective customer service experience.</p> <h2><a id="pricing" name="pricing"><span style="color:rgb(0, 0, 0)"><strong>Call Center Software Pricing</strong></span></a></h2> <p><span style="color:rgb(0, 0, 0)">The price of call center software can start from $50 per agent per month and go up to $1500 per agent per month. It can vary based on various factors such as features</span>, number of users, deployment type (cloud-based or on-premises), and customization/integration needs<span style="color:rgb(0, 0, 0)">.</span><span style="color:rgb(0, 0, 0)"> </span></p> </div> </div> </div> </div> <div id="buyers_guide_faq"> <div class="mobile_cat_frequently_question"> <div class="heading_question_div">  <h2>FAQs</h2> </div> <div class="faq_new_main"> <div class="accordion_tabs"> <div class="accordion_tab"> <input type="checkbox" class="accordion_checkbox" id="0_faq" checked > <h3><label class="accordion_tab-label" for="0_faq">What do you need to set up call center solutions for your business?</label> </h3> <div class="accordion_tab-content"><p>To set up a cloud-based or virtual call center software, you don’t need to install any specialized hardware or equipment. You just need to have a laptop, a headset, and a good internet connection to get started.</p></div> </div> </div> <div class="accordion_tabs"> <div class="accordion_tab"> <input type="checkbox" class="accordion_checkbox" id="1_faq" > <h3><label class="accordion_tab-label" for="1_faq">How can you transform customer experience with a call center system?</label> </h3> <div class="accordion_tab-content"><p>With a sophisticated call center system, you can provide effective customer service and support. Doing so will ensure timely resolution of customer issues and queries, which in turn will enhance customer experience.</p></div> </div> </div> <div class="accordion_tabs"> <div class="accordion_tab"> <input type="checkbox" class="accordion_checkbox" id="2_faq" > <h3><label class="accordion_tab-label" for="2_faq">Do agents need specific training to use call center software?</label> </h3> <div class="accordion_tab-content"><p>Training agents on how to use call center software will help them to understand various features and functionalities in the software. That’s why many trustworthy and reliable companies provide free demos for a certain period.</p></div> </div> </div> </div> </div></div> </div> <div class="listing_main_tabcontent leader_matrix_tab_content"> <div class="leadermatrix_data_append_here"> </div> </div> <div id="software_review" class="category_software_review"> <div class="main_category_review_title"> <h2 class="category_software_review_title">Call Center Software Reviews</h2> <span id="category_review_left" class="slider-button prev-button">❮</span> <span id="category_review_right" class="slider-button next-button" style="display: none;">❯</span> </div> <div class="user_review_row"> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">SanCCS Cloud</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">SanCCS Cloud has streamlined my workflow with its user-friendly interface and dependable performance. The seamless integration and prompt support simplify data management significantly. Highly recommended! </p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">Sumit Rathore </div> <div class="author_designation">Director</div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/sanccs-cloud#user-reviews" rel="noopener" target="_blank" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all SanCCS Cloud Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">Dialpad</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">We rely on Dialpad Ai Meetings for our company's internal meetings and external communications, especially for high-quality and fast video conferencing. We also use Dialpad to communicate with remote workers who aren't physically in the office. This allows us to meet more regularly than if we were all in the same room. Meeting recording, screen sharing, live chat, and meeting polling are just a few of the advanced features that Dialpad offers, which help us save time on administration and make it easier to collaborate during video conferences and find out what works best for everyone.</p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/carmenmrquez-20240917194715.jpg')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">Carmen Márquez </div> <div class="author_designation">Data Scientist</div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/dialpad/reviews" rel="noopener" target="_blank" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all Dialpad Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">CallHippo</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">CallHippo is great software in terms of call quality and the features that it offers. It offers different plans, which are best as anyone can select according to their needs.</p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">Parag </div> <div class="author_designation">Sr. Sales Ops Executive</div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/callhippo/reviews" rel="noopener" target="_blank" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all CallHippo Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">Imagicle</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">Due to internal policy and to improve our quality of service, it was necessary to record calls with our clients. Imagicle's solution was perfect, quick to implement, and very simple to use. Now we can record all our calls, analyze them, and put together improvement plans.</p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/javierdaddino-20240419193825.jpg')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">JAVIER DADDINO </div> <div class="author_designation">Consultant Team Leader</div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/imagicle#user-reviews" rel="noopener" target="_blank" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all Imagicle Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">Talkdesk</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">5</span></p> </div> <p class="review_para">Talkdesk is a user-friendly, cloud-based platform for customer service and call center management. Setting up was straightforward, and the interface was intuitive, allowing quick navigation. The customizable features were great for tailoring the system to our specific needs.</p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/farhanhasan-20240109072029.jpeg')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">Farhan Hasan </div> <div class="author_designation">Presales</div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/talkdesk#user-reviews" rel="noopener" target="_blank" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all Talkdesk Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> <div class="user_review_column"> <div> <div class="d-flex align-items-center"> <p class="software_review_name d-flex align-items-center">NeoDove</p> <p class="d-flex align-items-center star_rate_icon"><span class="star_new_background">4</span></p> </div> <p class="review_para">Excellent CRM features and the best service and solutions have been offered by Mr. Piyush. I hope more features will be added in the future. Hats off to Team NeoDove.</p> </div> <div> <div class="author_name_image"> <div class="author_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> </div> <div class="author_name_designation"> <div class="author_name">Jay </div> <div class="author_designation">Director </div> </div> </div> <hr class="software_user_review_hr"> <a href="https://www.softwaresuggest.com/neodove/reviews" rel="noopener" target="_blank" class="d-flex justify-content-between align-items-center software_total_review_link"> <p class="total_review_link">See all NeoDove Reviews </p> <div class="review_link_icon"></div> </a> </div> </div> </div> </div> <div class="row popular_comparisoion_row"> <div class="col-sm-12 col-xl-12"> <div class="popular_comparision_section"> <h2 class="popular_comparison_heading">Popular Comparisons</h2> <div class="col popular_comparison_list_section common_class_software_comparision"> <div class="row"> <div class="col-md-4 popular_comparison_column"> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/freshcaller-vs-cloudtalk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1630477626_Freshdesk Contact Center.png" alt="Freshdesk Contact Center (formerly Freshcaller) Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk Contact Center (formerly Freshcaller)">Freshdesk Contact Center (formerly Freshcaller)</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" alt="CloudTalk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CloudTalk">CloudTalk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/callhippo-vs-cloudtalk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1611575207_Callhippo logo.png" alt="CallHippo Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CallHippo">CallHippo</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" alt="CloudTalk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CloudTalk">CloudTalk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/ameyo-vs-five9" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1564563553_logo-01.png" alt="Ameyo Contact Center Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Ameyo Contact Center">Ameyo Contact Center</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1469688155_five9.jpg" alt="Five9 logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Five9">Five9</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> </div> <div class="col-md-4 popular_comparison_column"> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/five9-vs-tcn" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1469688155_five9.jpg" alt="Five9 Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Five9">Five9</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561718320902_b_80.png" alt="TCN Contact Center logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="TCN Contact Center">TCN Contact Center</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/ringcentral-vs-vanillasoft-call-center" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1513767532_Ringcentral-logo.png" alt="RingCentral Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="RingCentral">RingCentral</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1505114100_VanillaSoft-logo.png" alt="VanillaSoft Call Center logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="VanillaSoft Call Center">VanillaSoft Call Center</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/3cx-vs-stripe-billing" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1536664638_3cx-logo.png" alt="3CX Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="3CX">3CX</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1556864491993_b_28.png" alt="Stripe Billing logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Stripe Billing">Stripe Billing</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> </div> <div class="col-md-4 popular_comparison_column"> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-novelvox" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1578388212_NV.png" alt="NovelVox Agent Desktop logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="NovelVox Agent Desktop">NovelVox Agent Desktop</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/cloudtalk-vs-kixie" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" alt="CloudTalk Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CloudTalk">CloudTalk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1504855642_Kixie-logo.png" alt="Kixie logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Kixie">Kixie</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/aircall-vs-krispcall" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1506068105_Aircall-logo.png" alt="Aircall Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Aircall">Aircall</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/krispcall-20241016140505.png" alt="KrispCall logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="KrispCall">KrispCall</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> </div> </div> </div> </div> </div> </div> <div class="software_container_fixed"> <div class="d-flex align-items-center software_container_compare"> <div class="d-flex align-items-center compare_product_main_section"> <div class="compare_text_title">Compare 3 Products:</div> </div> <div class="compare_now_remove_all_btn"> <span class="compare_now_btn">Compare Now</span> <div class="remove_all_btn">Remove All</div> </div> </div> </div> </div> <div id="industry" class="industry_and_usert_trust_white"> <div id="city" class="container"> <div class="industry_country_city"> <h3 class="industry_country_city_title">Simplify your search for Call Center Software by Country and Industry</h3> <div class="industry_country_city_row"> <div class="industry_country_city_left_col"> <div class="industry_country_city_div country_left_col active_div" data-tab="country_list_tab">By Countries</div> <div class="industry_country_city_div industry_let_col " data-tab="industry_list_tab">By Industries</div> </div> <div class="industry_country_city_right_col"> <div class="industry_country_city_list country_list_tab active_tab_list"> <ul class="industry_list"> <li> <input type="hidden" class="ga_industry_name" value="United Arab Emirates"> <a class="ga_track_country_link" href="/call-center-software/uae" target="_blank" rel="noopener">United Arab Emirates</a> </li> <li> <input type="hidden" class="ga_industry_name" value="Australia"> <a class="ga_track_country_link" href="/call-center-software/australia" target="_blank" rel="noopener">Australia</a> </li> <li> <input type="hidden" class="ga_industry_name" value="Bangladesh"> <a class="ga_track_country_link" href="/call-center-software/bangladesh" target="_blank" rel="noopener">Bangladesh</a> </li> <li> <input type="hidden" class="ga_industry_name" value="Canada"> <a class="ga_track_country_link" href="/call-center-software/canada" target="_blank" rel="noopener">Canada</a> </li> <li> <input type="hidden" class="ga_industry_name" value="Egypt"> <a class="ga_track_country_link" href="/call-center-software/egypt" target="_blank" rel="noopener">Egypt</a> </li> <li> <input type="hidden" class="ga_industry_name" value="United Kingdom"> <a class="ga_track_country_link" href="/call-center-software/uk" target="_blank" rel="noopener">United Kingdom</a> </li> <li> <input type="hidden" class="ga_industry_name" value="Indonesia"> <a class="ga_track_country_link" href="/call-center-software/indonesia" target="_blank" rel="noopener">Indonesia</a> </li> <li> <input type="hidden" class="ga_industry_name" value="Kuwait"> <a class="ga_track_country_link" href="/call-center-software/kuwait" target="_blank" rel="noopener">Kuwait</a> </li> <li> <input type="hidden" class="ga_industry_name" value="Malaysia"> <a class="ga_track_country_link" href="/call-center-software/malaysia" target="_blank" rel="noopener">Malaysia</a> </li> <li> <input type="hidden" class="ga_industry_name" value="Philippines"> <a class="ga_track_country_link" href="/call-center-software/philippines" target="_blank" rel="noopener">Philippines</a> </li> <li> <input type="hidden" class="ga_industry_name" value="Pakistan"> <a class="ga_track_country_link" href="/call-center-software/pakistan" target="_blank" rel="noopener">Pakistan</a> </li> <li> <input type="hidden" class="ga_industry_name" value="Russia"> <a class="ga_track_country_link" href="/call-center-software/russia" target="_blank" rel="noopener">Russia</a> </li> <li> <input type="hidden" class="ga_industry_name" value="United States"> <a class="ga_track_country_link" href="/call-center-software/us" target="_blank" rel="noopener">United States</a> </li> <li> <input type="hidden" class="ga_industry_name" value="South Africa"> <a class="ga_track_country_link" href="/call-center-software/south-africa" target="_blank" rel="noopener">South Africa</a> </li> </ul> </div> <div class="industry_country_city_list industry_list_tab "> <ul 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5000); } //CTA button update on mobile view for accounting category const currentCountryIp = document.getElementById("currentip").value; if(currentCountryIp == "IN") { function isMobileView() { return window.innerWidth <= 767; } function modifyFreeDemoButtons() { const freeDemoButtons = document.querySelectorAll('.connect_now'); const freeTrialButtons = document.querySelectorAll('.onclick_free_trial_free_demo'); const categoryId = document.querySelector('.categoryid').value; freeDemoButtons.forEach(function(freeDemoButton) { if (isMobileView() && categoryId == 1) { freeDemoButton.textContent = "Connect Now"; freeDemoButton.classList.remove('popup_new_free', 'ajax_form_accordion', 'alternatives_req_demo', 'ajax_load_popup_form'); freeDemoButton.removeAttribute('onclick'); freeDemoButton.addEventListener('click', function (e) { e.preventDefault(); //temporary testing mobile no. window.location.href = 'tel:+917969299429'; }); } }); freeTrialButtons.forEach(function (freeTrialButton) { if (isMobileView() && categoryId == 1) { freeTrialButton.classList.add('ga_track_nrd_rd', 'popup_new_free', 'ajax_form_accordion', 'free_trial_btn'); } }); } modifyFreeDemoButtons(); window.addEventListener('resize', modifyFreeDemoButtons); const observer = new MutationObserver(function(mutationsList, observer) { modifyFreeDemoButtons(); }); const targetNodes = document.querySelectorAll(".software_list_append, .listing_main_tabcontent"); const config = { childList: true, subtree: true }; targetNodes.forEach(function(targetNode) { observer.observe(targetNode, config); }); } //end CTA button mobile view fuctionality </script>  <script async src="https://www.googletagmanager.com/gtag/js?id=G-QFQDQLYLZD"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-QFQDQLYLZD'); gtag('set', 'content_group', 'Software Category Page'); </script>  <script>(function(){function c(){var b=a.contentDocument||a.contentWindow.document;if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'8e730d761eeca1b3',t:'MTczMjM4NDc2Mi4wMDAwMDA='};var a=document.createElement('script');a.nonce='';a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();</script></body> </html>

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