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ChatBot Legal & Terms of Use
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47"}],"brand":"ChatBot","contactPoint":{"@type":"ContactPoint","areaServed":"Worldwide","availableLanguage":"English","contactType":"Customer Support"},"name":"Text, Inc.","sameAs":["https://www.facebook.com/livechat","https://www.instagram.com/livechat/","https://www.linkedin.com/company/livechat/","https://www.pinterest.com/livechat/","https://x.com/TextPlatform","https://www.wikidata.org/wiki/Q6658155","https://en.wikipedia.org/wiki/Text_(company)","https://www.youtube.com/@text_official"],"subOrganization":{"name":"ChatBot","sameAs":["https://www.facebook.com/chatbotcom","https://www.linkedin.com/showcase/chatbotcom/","https://www.producthunt.com/posts/chatbot-2","https://twitter.com/ChatBotCom","https://www.wikidata.org/wiki/Q113127602","https://en.wikipedia.org/wiki/ChatBot","https://www.youtube.com/@chatbotcom"],"url":"https://www.chatbot.com"},"url":"https://www.chatbot.com/"}] } </script> <link rel="icon" href="/favicon.ico"> <meta property="og:locale" content="en_US" /> <meta 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d="M2.62474 17.3664C0.678072 15.4217 -0.339038 12.7605 -0.424697 10.2054C-0.426997 10.1368 -0.42374 9.57719 -0.424697 9.50873L9.99854 9.99978L2.62474 17.3664Z" fill="#ABABB1"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M-0.429443 9.99986C-0.429443 7.23763 0.646602 4.72647 2.40276 2.86195C2.44217 2.82011 2.83582 2.53112 2.87591 2.48993L9.99868 9.99986H-0.429443Z" fill="#ABABB1"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M2.52197 2.73737C4.45352 0.807696 7.18709 -0.304994 9.7328 -0.41082C9.82166 -0.414513 10.1005 -0.41698 10.1888 -0.418213L9.99864 9.99983L2.52197 2.73737Z" fill="#ABABB1"/> </g> </svg> <p class="b--u-text-2xs u-mb-0"> <span class="c-productbar__name">OpenWidget</span></p> </a> </div> </aside> <div class="c-navbar " data-controller="show"> <div class="c-navbar__content "> <a href="/" class="c-navbar__logo"><img src="/chatbot-logo.svg" width="141" height="33" alt="ChatBot logo"></a> <button class="c-navbar__button b--u-text-sm b--u-text-medium " 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class="c-menu__item">Artificial Intelligence<span class="c-menu_item v--description"><small>Generative AI for chats</small></a></li> <li><a href="/features/" class="c-menu__item">Features<span class="c-menu_item v--description"><small>Everything you need</small></span></a></li> <li><a href="/benefits/" class="c-menu__item">Benefits<span class="c-menu_item v--description"><small>See what you can gain</small></span></a></li> <li><a href="/features/visual-builder/" class="c-menu__item">Visual Builder<span class="c-menu_item v--description"><small>Create your ideal chatbot</small></a></li> <li><a href="/features/dynamic-responses/" class="c-menu__item">Dynamic Responses<span class="c-menu_item v--description"><small>Boost customer engagement</small></a></li> <li><a href="/features/analytics/" class="c-menu__item">Analytics<span class="c-menu_item v--description"><small>Make data-backed decisions</small></a></li> <li><a href="/features/connect/" class="c-menu__item">Connect<span class="c-menu_item v--description"><small>Be where your customers are</small></a></li> </ul> </div> <div> <p class="c-menu__header">Solutions</p> <ul> <li><a href="/solutions/chatbot-for-marketing/" class="c-menu__item v--m-button"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0)"> <path d="M11 5.71421V19.0504C10.9997 19.4642 10.8531 19.8646 10.5861 20.1811C10.3191 20.4976 9.9488 20.7099 9.54041 20.7805C9.13203 20.8511 8.71178 20.7756 8.35369 20.5673C7.99561 20.3589 7.72267 20.031 7.58297 19.6415L5.43597 13.5015M5.43597 13.5015C4.58719 13.1412 3.88915 12.5002 3.46 11.6851C3.03084 10.8701 2.89692 9.932 3.0809 9.0297C3.26488 8.12739 3.75546 7.31625 4.46962 6.73355C5.18378 6.15085 6.07765 5.83237 6.99997 5.83202H8.83197C12.932 5.83202 16.457 4.60003 18 2.83691V16.8141C16.457 15.051 12.933 13.819 8.83197 13.819H6.99997C6.4626 13.8198 5.93062 13.7111 5.43597 13.5015ZM18 12.8206C18.7956 12.8206 19.5587 12.505 20.1213 11.9434C20.6839 11.3817 21 10.6198 21 9.8255C21 9.03114 20.6839 8.26933 20.1213 7.70764C19.5587 7.14594 18.7956 6.83039 18 6.83039V12.8206Z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </span>Marketing</a></li> <li><a href="/solutions/chatbot-for-sales/" class="c-menu__item v--m-button"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0)"> <path d="M3 2.71948H5L5.4 4.71622M5.4 4.71622H21L17 12.7032H7M5.4 4.71622L7 12.7032M7 12.7032L4.707 14.9924C4.077 15.6214 4.523 16.6966 5.414 16.6966H17M17 16.6966C16.4696 16.6966 15.9609 16.907 15.5858 17.2815C15.2107 17.6559 15 18.1638 15 18.6934C15 19.2229 15.2107 19.7308 15.5858 20.1053C15.9609 20.4797 16.4696 20.6901 17 20.6901C17.5304 20.6901 18.0391 20.4797 18.4142 20.1053C18.7893 19.7308 19 19.2229 19 18.6934C19 18.1638 18.7893 17.6559 18.4142 17.2815C18.0391 16.907 17.5304 16.6966 17 16.6966ZM9 18.6934C9 19.2229 8.78929 19.7308 8.41421 20.1053C8.03914 20.4797 7.53043 20.6901 7 20.6901C6.46957 20.6901 5.96086 20.4797 5.58579 20.1053C5.21071 19.7308 5 19.2229 5 18.6934C5 18.1638 5.21071 17.6559 5.58579 17.2815C5.96086 16.907 6.46957 16.6966 7 16.6966C7.53043 16.6966 8.03914 16.907 8.41421 17.2815C8.78929 17.6559 9 18.1638 9 18.6934Z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </span>Sales</a></li> <li><a href="/solutions/chatbot-for-support/" class="c-menu__item v--m-button"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0)"> <path d="M5.121 17.3819C7.21942 16.1977 9.58958 15.5772 12 15.5808C14.5 15.5808 16.847 16.2348 18.879 17.3819M15 9.59063C15 10.385 14.6839 11.1468 14.1213 11.7085C13.5587 12.2702 12.7956 12.5857 12 12.5857C11.2044 12.5857 10.4413 12.2702 9.87868 11.7085C9.31607 11.1468 9 10.385 9 9.59063C9 8.79628 9.31607 8.03446 9.87868 7.47277C10.4413 6.91108 11.2044 6.59552 12 6.59552C12.7956 6.59552 13.5587 6.91108 14.1213 7.47277C14.6839 8.03446 15 8.79628 15 9.59063ZM21 11.5874C21 12.7673 20.7672 13.9357 20.3149 15.0259C19.8626 16.116 19.1997 17.1066 18.364 17.9409C17.5282 18.7753 16.5361 19.4372 15.4442 19.8887C14.3522 20.3403 13.1819 20.5727 12 20.5727C10.8181 20.5727 9.64778 20.3403 8.55585 19.8887C7.46392 19.4372 6.47177 18.7753 5.63604 17.9409C4.80031 17.1066 4.13738 16.116 3.68508 15.0259C3.23279 13.9357 3 12.7673 3 11.5874C3 9.20431 3.94821 6.91886 5.63604 5.23379C7.32387 3.54871 9.61305 2.60205 12 2.60205C14.3869 2.60205 16.6761 3.54871 18.364 5.23379C20.0518 6.91886 21 9.20431 21 11.5874Z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </span>Support</a></li> <li><a href="/solutions/chatbot-for-education/" class="c-menu__item v--m-button"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0)"> <path d="M8 20.4568V12.969L12 10.7507M12 14.4666L21 9.47475L12 4.48291L3 9.47475L12 14.4666ZM12 14.4666L18.16 11.0502C18.9705 13.1049 19.2005 15.3423 18.825 17.5186C16.2886 17.7644 13.8972 18.8131 12 20.5117C10.1031 18.8133 7.71208 17.7646 5.176 17.5186C4.8002 15.3423 5.03023 13.1048 5.841 11.0502L12 14.4666Z" stroke="black" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </span>Education</a></li> <li><a href="/chatbot-for-enterprise/" class="c-menu__item v--m-button"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M3 11h2a2 2 0 012 2v1a2 2 0 002 2 2 2 0 012 2v3M8 4v1.5A2.5 2.5 0 0010.5 8h.5a2 2 0 012 2 2 2 0 004 0 2 2 0 012-2h1m-5 12.5V18a2 2 0 012-2h3m1-4a9 9 0 11-18 0 9 9 0 0118 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Enterprise</a></li> <li><a href="/chatbot-for-healthcare/" class="c-menu__item v--m-button"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0)"> <path d="M4.31804 6.7579C3.90017 7.17509 3.5687 7.67035 3.34255 8.21543C3.1164 8.76051 3 9.34472 3 9.93471C3 10.5247 3.1164 11.1089 3.34255 11.654C3.5687 12.1991 3.90017 12.6943 4.31804 13.1115L12 20.781L19.682 13.1115C20.526 12.269 21.0001 11.1262 21.0001 9.93471C21.0001 8.74318 20.526 7.60044 19.682 6.7579C18.8381 5.91536 17.6935 5.44203 16.5 5.44203C15.3066 5.44203 14.162 5.91536 13.318 6.7579L12 8.07375L10.682 6.7579C10.2642 6.34072 9.7681 6.00979 9.22213 5.784C8.67616 5.55822 8.09099 5.44202 7.50004 5.44202C6.90909 5.44202 6.32392 5.55822 5.77795 5.784C5.23198 6.00979 4.7359 6.34072 4.31804 6.7579Z" stroke="black" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </span>Healthcare</a></li> </ul> </div> </div> <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories&source_url=https://www.chatbot.com/legal/&source_type=website" data-controller="utm-tracking" data-target="utm-tracking.element" class="c-menu__foot-action v--only-desktop"> Start a free 14-day trial<svg width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><defs/><path d="M14 8H2m7.33-4.67L14 8 9.33 3.33zM14 8l-4.67 4.67L14 8z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </a> </div> </li> <li data-target="menu.root"> <a class="c-menu__item v--top" href="/pricing/" data-target="menu.top">Pricing</a> </li> <li data-target="menu.root"> <button class="c-menu__item v--top" data-target="menu.top">Integrations<span class="c-menu__arrow"><svg width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><defs/><path d="M12.67 6L8 10.67 3.33 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span></button> <div class="c-menu__sub v--single"> <div> <div> <ul> <li><a href="/integrations/chat-widget/" class="c-menu__item"> <span class="c-menu__icon u-mr-xs"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M16.2727 10.9888V12.7321C16.275 12.8503 16.2429 12.9667 16.1802 13.0673C16.1176 13.168 16.027 13.2487 15.9193 13.2999C14.6924 13.8819 13.3557 14.2028 11.9956 14.2417C10.6366 14.2039 9.30068 13.8846 8.07421 13.3043C7.96553 13.2529 7.87416 13.1716 7.81107 13.0701C7.74798 12.9686 7.71585 12.8512 7.71854 12.7321V10.9888C7.7215 10.9089 7.74408 10.831 7.78434 10.7617C7.82459 10.6924 7.88131 10.6338 7.94958 10.5911C8.01785 10.5483 8.09562 10.5227 8.17617 10.5163C8.25672 10.51 8.33762 10.5231 8.41188 10.5546C9.54285 11.0472 10.7602 11.3165 11.9956 11.3473C13.2314 11.3178 14.4495 11.0501 15.5816 10.5591C15.6554 10.5282 15.7357 10.5153 15.8156 10.5217C15.8955 10.528 15.9727 10.5534 16.0405 10.5956C16.1084 10.6378 16.1649 10.6956 16.2054 10.764C16.2458 10.8325 16.2689 10.9096 16.2727 10.9888Z" fill="#0066FF"/> <path d="M20.8964 15.0722C20.805 16.13 20.3122 17.1144 19.5172 17.8276C18.7221 18.5409 17.6836 18.9302 16.6103 18.9173H14.2467L9.74452 21.8117V18.9173L14.2467 16.0229H16.6148C16.9499 16.0349 17.2771 15.9206 17.5303 15.7033C17.7835 15.4859 17.9439 15.1816 17.979 14.8518C18.1166 12.627 18.1053 10.3957 17.9452 8.17239C17.9181 7.87582 17.784 7.5988 17.5675 7.39195C17.3509 7.1851 17.0663 7.06223 16.7657 7.0458C15.2304 6.95229 13.6141 6.8944 11.9956 6.8944C10.3771 6.8944 8.76079 6.94784 7.22555 7.05471C6.92494 7.07114 6.64034 7.19401 6.42376 7.40086C6.20718 7.60771 6.07309 7.88473 6.04598 8.1813C5.88587 10.4046 5.87459 12.6359 6.01221 14.8607C6.04946 15.1889 6.21074 15.491 6.46372 15.7065C6.71671 15.9221 7.0427 16.0351 7.37637 16.0229H9.74452V18.9173H7.38087C6.30876 18.9279 5.27222 18.5372 4.47903 17.8237C3.68584 17.1102 3.19461 16.1266 3.1038 15.07C2.95492 12.697 2.9662 10.3168 3.13757 7.94529C3.22266 6.96185 3.66028 6.04086 4.37148 5.34846C5.08269 4.65606 6.02066 4.23783 7.0162 4.16921C8.61897 4.05566 10.3073 4 11.9956 4C13.6839 4 15.3722 4.05566 16.975 4.16921C17.9736 4.23606 18.9148 4.65466 19.6281 5.34908C20.3413 6.0435 20.7793 6.96775 20.8627 7.9542C21.0337 10.3235 21.045 12.7014 20.8964 15.0722V15.0722Z" fill="#0066FF"/> </svg> </span>Chat Widget<span class="c-menu_item v--description"><small>Support website visitors 24/7</small></span> </a></li> <li><a href="/integrations/livechat/" class="c-menu__item"> <span class="c-menu__icon u-mr-xs"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><defs/><path d="M20.89 14.19a4.25 4.25 0 01-4.29 3.88h-2.36L9.74 21v-2.93l4.5-2.92h2.37a1.32 1.32 0 001.36-1.18c.14-2.25.13-4.5-.03-6.75a1.25 1.25 0 00-1.18-1.14 78.1 78.1 0 00-9.54 0 1.25 1.25 0 00-1.18 1.15 51.1 51.1 0 00-.03 6.75 1.32 1.32 0 001.36 1.17h2.37v2.92H7.38A4.25 4.25 0 013.1 14.2c-.15-2.4-.13-4.8.04-7.2A4.18 4.18 0 017 3.17a70.3 70.3 0 019.96 0A4.18 4.18 0 0120.85 7c.17 2.39.19 4.8.04 7.19z" fill="#FF5100"/></svg></span>LiveChat<span class="c-menu_item v--description"><small>Get closer to your customers</small></span> </a></li> <li><a href="/integrations/helpdesk/" class="c-menu__item"> <span class="c-menu__icon u-mr-xs"><svg fill="none" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"><path d="m12 11.015 4.583-4.044H12c-1.622 0-3.236.055-4.77.163-.3.018-.584.144-.8.356-.215.213-.35.496-.377.8a45.659 45.659 0 0 0-.128 3.376v.668c0 1.202.05 2.402.126 3.367.028.304.162.587.378.8.217.211.5.337.801.354 3.177.222 6.365.222 9.542 0 .3-.017.584-.143.8-.355a1.28 1.28 0 0 0 .377-.8c.072-.914.115-2.036.124-3.172L21 9.943v2.578c0 1.214-.056 2.42-.133 3.41a4.28 4.28 0 0 1-1.233 2.674 4.156 4.156 0 0 1-2.65 1.212A65.651 65.651 0 0 1 12 20c-1.688 0-3.375-.06-4.98-.174a4.159 4.159 0 0 1-2.651-1.212 4.28 4.28 0 0 1-1.234-2.676A48.179 48.179 0 0 1 3 12.334v-.668c0-1.282.056-2.564.135-3.607A4.278 4.278 0 0 1 4.37 5.386a4.153 4.153 0 0 1 2.65-1.21A69.245 69.245 0 0 1 12 4h9v2.971l-9 7.936-4.205-3.705 2.21-1.945L12 11.015Z" fill="#2FC774"/></svg> </span>HelpDesk<span class="c-menu_item v--description"><small>Scale your support services</small></span> </a></li> <li><a href="/integrations/facebook-messenger/" class="c-menu__item"> <span class="c-menu__icon u-mr-xs"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12 3C6.93075 3 3 6.71442 3 11.7292C3 14.3525 4.0755 16.6203 5.826 18.1862C5.97225 18.3166 6.06225 18.5011 6.06675 18.6991L6.11625 20.301C6.132 20.8117 6.6585 21.1446 7.1265 20.9377L8.913 20.1502C9.06375 20.0827 9.23475 20.0715 9.3945 20.1142C10.2158 20.3392 11.0888 20.4607 12 20.4607C17.0693 20.4607 21 16.7463 21 11.7315C21 6.71667 17.0693 3 12 3Z" fill="url(#paint0_radial)"/> <path d="M6.59536 14.2827L9.23911 10.0891C9.65986 9.42093 10.5599 9.25669 11.1921 9.72915L13.2959 11.3063C13.4894 11.4502 13.7549 11.4502 13.9461 11.304L16.7856 9.1487C17.1636 8.86073 17.6586 9.31519 17.4066 9.7179L14.7606 13.9093C14.3399 14.5775 13.4399 14.7417 12.8076 14.2692L10.7039 12.6921C10.5104 12.5482 10.2449 12.5482 10.0536 12.6944L7.21411 14.8497C6.83611 15.1377 6.34111 14.6855 6.59536 14.2827Z" fill="white"/> <defs> <radialGradient id="paint0_radial" cx="0" cy="0" r="1" gradientUnits="userSpaceOnUse" gradientTransform="translate(6.465 20.8988) scale(19.6128 19.6111)"> <stop stop-color="#0099FF"/> <stop offset="0.6098" stop-color="#A033FF"/> <stop offset="0.9348" stop-color="#FF5280"/> <stop offset="1" stop-color="#FF7061"/> </radialGradient> </defs> </svg> </span>Facebook Messenger<span class="c-menu_item v--description"><small>Engage your followers</small></span> </a></li> <li><a href="/integrations/shopify/" class="c-menu__item"> <span class="c-menu__icon u-mr-xs"><svg fill="none" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M0 0h24v24H0z"/> <path d="M20.349 4.535c0-.14-.14-.21-.21-.21h-1.813L16.79 2.792c-.14-.14-.419-.07-.489-.07 0 0-.279.07-.697.21a7.201 7.201 0 00-.35-.838C14.769 1.186 14 .698 13.094.698h-.21l-.069-.07C12.464.21 11.977 0 11.35 0c-1.117 0-2.303.837-3.21 2.372-.697 1.047-1.186 2.302-1.325 3.349-1.326.419-2.233.698-2.302.698-.698.21-.698.21-.768.837C3.744 7.744 2 21.209 2 21.209l14.651 2.512L23 22.116c-.07.07-2.651-17.442-2.651-17.58v-.001zm-5.511-1.326c-.35.07-.698.21-1.117.35 0-.56-.07-1.396-.349-2.094.907.14 1.326 1.116 1.465 1.744zm-1.884.558a48.07 48.07 0 00-2.442.768c.21-.907.697-1.814 1.256-2.372.209-.21.488-.489.837-.628.279.698.349 1.605.349 2.232zm-1.606-3c.28 0 .49.07.698.21-.278.14-.627.418-.907.697-.697.768-1.325 2.024-1.534 3.21-.698.21-1.396.418-2.024.628C8.07 3.558 9.605.837 11.35.767z" fill="#95BF47"/> <path d="M20.14 4.395h-1.814L16.79 2.86a.15.15 0 00-.14-.14v21.001L23 22.116S20.418 4.605 20.418 4.535a.525.525 0 00-.278-.14z" fill="#5E8E3E"/> <path d="M13.093 7.604l-.698 2.721s-.837-.349-1.813-.279c-1.466.07-1.466.977-1.466 1.187.07 1.255 3.349 1.534 3.489 4.395.14 2.302-1.187 3.837-3.14 3.977-2.302.139-3.628-1.256-3.628-1.256l.489-2.093s1.325.976 2.302.907c.697 0 .907-.628.907-.977-.07-1.605-2.721-1.535-2.93-4.187-.14-2.232 1.325-4.464 4.534-4.674 1.326 0 1.954.28 1.954.28z" fill="#fff"/> </svg> </span>Shopify<span class="c-menu_item v--description"><small>Increase your online sales</small></span> </a></li> <li><a href="/integrations/slack/" class="c-menu__item"> <span class="c-menu__icon u-mr-xs"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.4862 7.26391C12.4862 6.47675 12.4862 5.68642 12.4862 4.89927C12.4862 3.96928 13.1591 3.17577 14.0764 3.0266C15.1048 2.85837 16.0982 3.57887 16.2474 4.60726C16.2633 4.71517 16.2696 4.81992 16.2696 4.92783C16.2696 6.48627 16.2696 8.04154 16.2696 9.59998C16.2696 10.1681 16.0633 10.6506 15.6412 11.0315C15.2254 11.406 14.7334 11.5615 14.1748 11.5076C13.4067 11.4314 12.737 10.8632 12.5433 10.0856C12.5084 9.9396 12.4894 9.79042 12.4894 9.64125C12.4862 8.84774 12.4862 8.05424 12.4862 7.26391Z" fill="#2EB57D"/> <path d="M7.26515 11.5139C6.47165 11.5139 5.68132 11.5139 4.88781 11.5139C3.96735 11.5139 3.17067 10.8315 3.02784 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9.56817C17.2218 8.80641 17.7614 8.07956 18.5041 7.83199C19.615 7.4638 20.7799 8.16526 20.9767 9.31743C21.1512 10.3426 20.4339 11.3329 19.4023 11.4916C19.304 11.5075 19.2087 11.5138 19.1103 11.5138C18.8247 11.5138 18.539 11.517 18.2534 11.517Z" fill="#2EB57D"/> <path d="M5.75083 12.4819C6.07775 12.4819 6.40468 12.4819 6.7316 12.4819C6.77286 12.4819 6.79191 12.4883 6.79191 12.5359C6.78873 13.1675 6.79191 13.796 6.78873 14.4276C6.78556 15.183 6.25232 15.9099 5.51595 16.1606C4.42726 16.532 3.27192 15.8686 3.04022 14.7418C2.82756 13.6976 3.54806 12.666 4.60183 12.5073C4.70023 12.4915 4.79545 12.4851 4.89384 12.4851C5.18268 12.4819 5.46517 12.4819 5.75083 12.4819Z" fill="#DF1E5A"/> <path d="M12.4863 18.2491C12.4863 17.9222 12.4863 17.5953 12.4863 17.2683C12.4863 17.2239 12.4958 17.2112 12.5435 17.2112C13.1751 17.2144 13.8035 17.2017 14.4352 17.2144C15.0128 17.2271 15.4889 17.4715 15.8508 17.9222C16.1428 18.2809 16.2793 18.6998 16.2666 19.1632C16.2412 20.0647 15.5715 20.8232 14.6827 20.9724C13.6671 21.1406 12.6863 20.4455 12.5117 19.433C12.4927 19.3283 12.4831 19.2204 12.4863 19.1124C12.4863 18.8236 12.4863 18.538 12.4863 18.2491Z" fill="#EBB12E"/> </svg> </span>Slack<span class="c-menu_item v--description"><small>Streamline office workflows</small></span> </a></li> <li><a href="/integrations/wordpress/" class="c-menu__item"> <span class="c-menu__icon u-mr-xs"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M18.9842 8.08087C19.6112 9.22503 19.9681 10.5381 19.9681 11.9348C19.9681 14.8985 18.3619 17.4859 15.9737 18.8784L18.4273 11.7842C18.8856 10.6382 19.0382 9.7218 19.0382 8.90696C19.0382 8.61121 19.0187 8.33673 18.9842 8.08087ZM13.042 8.16833C13.5257 8.1429 13.9615 8.09203 13.9615 8.09203C14.3943 8.04078 14.3433 7.40465 13.9102 7.42999C13.9102 7.42999 12.609 7.5321 11.769 7.5321C10.9797 7.5321 9.65335 7.42999 9.65335 7.42999C9.22012 7.40465 9.16934 8.06641 9.60239 8.09203C9.60239 8.09203 10.0122 8.1429 10.445 8.16833L11.6965 11.5976L9.93823 16.87L7.01302 8.16833C7.49702 8.1429 7.93234 8.09203 7.93234 8.09203C8.36491 8.04078 8.31385 7.40465 7.88099 7.42999C7.88099 7.42999 6.58007 7.5321 5.73999 7.5321C5.58927 7.5321 5.41161 7.52841 5.22298 7.52236C6.6594 5.34164 9.12831 3.90154 11.935 3.90154C14.0262 3.90154 15.9305 4.70116 17.3596 6.01068C17.325 6.0086 17.2913 6.00425 17.2556 6.00425C16.4665 6.00425 15.9066 6.69164 15.9066 7.42999C15.9066 8.09203 16.2885 8.65215 16.6957 9.3141C17.0012 9.84916 17.358 10.5364 17.358 11.5296C17.358 12.2171 17.0936 13.015 16.7467 14.1265L15.9452 16.8037L13.042 8.16833ZM11.935 19.9686C11.1464 19.9686 10.3854 19.853 9.66545 19.6413L12.076 12.6375L14.5451 19.4025C14.5614 19.4422 14.5813 19.4788 14.6026 19.5132C13.7676 19.8071 12.8704 19.9686 11.935 19.9686ZM3.90173 11.9348C3.90173 10.7701 4.15153 9.6645 4.59734 8.66548L8.42939 19.1646C5.74935 17.8626 3.90173 15.1145 3.90173 11.9348ZM11.935 3C7.0082 3 3 7.0081 3 11.9348C3 16.8616 7.0082 20.8702 11.935 20.8702C16.8616 20.8702 20.87 16.8616 20.87 11.9348C20.87 7.0081 16.8616 3 11.935 3Z" fill="#3E3D3A"/> </svg> </span>WordPress<span class="c-menu_item v--description"><small>Boost website engagement</small></span> </a></li> <li><a href="/integrations/" class="c-menu__item v--no-border">See all integrations</a></li> </ul> </div> </div> </div> </li> <li data-target="menu.root"> <button class="c-menu__item v--top" data-target="menu.top">Resources<span class="c-menu__arrow"><svg width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><defs/><path d="M12.67 6L8 10.67 3.33 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li><a href="/help/" class="c-menu__item"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12 16a4 4 0 100-8 4 4 0 000 8z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/><path d="M12 21a9 9 0 100-18 9 9 0 000 18zM15 15l3.4 3.4M9 15l-3.4 3.4M5.6 5.6L9 9M18.4 5.6L15 9" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Help Center</a></li> <li><a href="/chatbot-templates/" class="c-menu__item v--single-color"><span class="c-menu__icon u-mr-sm"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M19 4H5a1 1 0 0 0-1 1v2c0 .6.4 1 1 1h14c.6 0 1-.4 1-1V5c0-.6-.4-1-1-1ZM9 12H5a1 1 0 0 0-1 1v6c0 .6.4 1 1 1h4c.6 0 1-.4 1-1v-6c0-.6-.4-1-1-1ZM14 12h6M14 16h6M14 20h6" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Templates</a></li> <li><a href="/docs/" class="c-menu__item" target="_blank"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 9l3 3-3 3m5 0h3M5 20h14a2 2 0 002-2V6a2 2 0 00-2-2H5a2 2 0 00-2 2v12a2 2 0 002 2z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>API & Developers</a></li> <li><a href="https://partners.livechat.com/?utm_source=chatbot.com&utm_medium=referral&utm_content=top_navigation" class="c-menu__item v--single-color" target="_blank"><span class="c-menu__icon u-mr-sm"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M11.049 2.92702C11.349 2.00602 12.652 2.00602 12.951 2.92702L14.47 7.60102C14.5353 7.80151 14.6624 7.9762 14.833 8.10012C15.0037 8.22405 15.2091 8.29086 15.42 8.29102H20.335C21.304 8.29102 21.706 9.53102 20.923 10.101L16.947 12.989C16.7762 13.1132 16.6491 13.2882 16.5839 13.4891C16.5187 13.6899 16.5187 13.9062 16.584 14.107L18.102 18.781C18.402 19.703 17.347 20.469 16.564 19.899L12.588 17.011C12.4171 16.8868 12.2112 16.8199 12 16.8199C11.7887 16.8199 11.5829 16.8868 11.412 17.011L7.43597 19.899C6.65297 20.469 5.59797 19.702 5.89797 18.781L7.41597 14.107C7.48125 13.9062 7.48129 13.6899 7.41608 13.4891C7.35087 13.2882 7.22377 13.1132 7.05297 12.989L3.07697 10.101C2.29297 9.53102 2.69697 8.29102 3.66497 8.29102H8.57897C8.79002 8.29107 8.99568 8.22436 9.1665 8.10042C9.33732 7.97648 9.46455 7.80167 9.52997 7.60102L11.049 2.92702V2.92702Z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span>Partner Program</a></li> <li class="v--only-desktop"><a href="https://status.chatbot.com" class="c-menu__item v--single-color" target="_blank"><span class="c-menu__icon u-mr-sm"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M9 12l2 2 4-4m6 2a9 9 0 11-18 0 9 9 0 0118 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>System Status</a> </li> </ul> </div> <div> <p class="c-menu__header">Learn</p> <ul> <li><a href="/academy/" class="c-menu__item v--m-button">ChatBot Academy<br><small>Become a chatbot designer</small></a></li> <li><a href="/chatbot-best-practices/" class="c-menu__item v--m-button">Chatbot Best Practices<br><small>Design successful chatbots</small></a></li> <li><a href="/blog/" class="c-menu__item v--m-button">Blog<br><small>Tips on using chatbots</small></a></li> </ul> </div> </div> </div> </li> </ul> <div class="v--only-mobile u-p-lg u-mt-auto u-mb-0"> <form action="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories" method="GET" data-controller="signup utm-tracking" data-target="utm-tracking.element" data-action="signup#submit" class="o-input-group u-mb-lg"> <input type="email" name="email" class="" data-target="signup.email" placeholder="Enter your email" aria-label="Business Email" required> <input type="hidden" name="source_id" value="header_cta"> <input type="hidden" name="source_url" value="https://www.chatbot.com/legal/"> <input type="hidden" name="source_type" value="website"> <div class="o-input-group__append"> <button type="submit" class="c-btn v--signup" style="padding: 20px">Sign up free</button> </div> </form> <p class="u-text-center"><a href="https://accounts.livechat.com/signin?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories" data-controller="utm-tracking" data-target="utm-tracking.element">Already a customer? <span class="u-text-primary">Log in</span></a></p> </div> </nav> <div class="c-navbar__actions"> <a href="https://accounts.livechat.com/signin?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories" class="c-btn v--secondary v--sm" data-controller="track utm-tracking" data-target="utm-tracking.element" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Redirect to Accounts" data-action="track#send">Log in</a> <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories?source_id=header_cta&source_url=https%3a%2f%2fwww.chatbot.com%2flegal%2f&source_type=website" class="c-btn v--signup v--sm" data-controller="track utm-tracking" data-target="utm-tracking.element" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free - Top Nav" data-action="track#send">Sign up free</a> </div> </div> <div class="u-bg-white u-border-t u-border-gray-900 b--u-py-1 b--u-text-2xs u-text-center u-hidden"> Automate your customer service. <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories?source_id=header_cta&source_url=https%3a%2f%2fwww.chatbot.com%2flegal%2f&source_type=website" class="c-link b--u-text-medium" data-controller="track utm-tracking" data-target="utm-tracking.element" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free - Top Nav" data-action="track#send">Sign up free</a> </div> </div> <section> <div class="o-container b--u-mt-6 b--md:u-mt-8"> <div class="u-w-full u-text-center"> <img src="/legal/icons/legal-for-chatbot.svg" alt="" width="64" height="64" class="u-w-auto b--u-mb-3"> <h1 class="b--u-text-5xl b--u-mb-2">ChatBot Legal</h1> <p class="b--u-text-lg b--u-mb-6">If fine print is your thing, you’ve come to the right place!</p> </div> </div> <div class="b--u-mb-6 b--md:u-mb-8"> <div class="u-flex u-justify-center"> <img class="b--u-mx-1 u-w-auto md:u-hidden u-maxw-4" src="/legal/icons/legal-decorator-1.svg" alt="" width="352" height="54"> <img class="b--u-mx-1 u-w-auto u-hidden md:u-block lg:u-hidden u-maxw-6" src="/legal/icons/legal-decorator-2.svg" alt="" width="544" height="68"> <img class="b--u-mx-1 u-w-auto u-hidden lg:u-block xl:u-hidden u-maxw-10" src="/legal/icons/legal-decorator-3.svg" alt="" width="928" height="58"> <img class="b--u-mx-1 u-w-auto u-hidden xl:u-block u-maxw-12" src="/legal/icons/legal-decorator-3.svg" alt="" width="1119" height="70"> </div> <div class="o-container-xl u-w-full u-mx-auto b--u-bg-black-50 lg:u-rounded-lg b--u-px-2 b--sm:u-px-4 b--md:u-px-6 b--lg:u-px-12 b--u-py-4 b--md:u-py-12 b--u-mb-6 b--md:u-mb-12"> <div class="b--o-grid b--o-grid--1 b--md:o-grid--2 b--o-grid--gap-4 b--u-mb-4 b--md:u-mb-8"> <div class="c-link__overlay u-items-center u-mx-auto u-bg-white u-rounded-md u-shadow u-flex u-flex-col u-justify-between u-hover-lift u-text-center b--u-p-2 b--md:u-p-4" style="max-width:600px"> <img src="/legal/icons/icon-legal-for-clients.svg" width="97" height="97" class="u-w-auto b--u-mb-1" alt=""> <h2>Legal for Clients</h2> <p class="b--u-text-sm">Welcome to Text! Here’s the info about the contract, intellectual property, data handling, and more.</p> <a href="/legal/for-clients/" class="b--u-text-blue-500 b--u-text-bold b--u-text-base b--u-mb-1 c-link__overlay__url">Learn more ›</a> </div> <div class="c-link__overlay u-items-center u-mx-auto u-bg-white u-rounded-md u-shadow u-flex u-flex-col u-justify-between u-hover-lift u-text-center b--u-p-2 b--md:u-p-4" style="max-width:600px"> <img src="/legal/icons/icon-legal-for-partners.svg" width="97" height="97" class="u-w-auto b--u-mb-1" alt=""> <h2>Legal for Partners</h2> <p class="b--u-text-sm">Want to become a Partner? Here are the documents about our Partner Program so you can monetize your audience.</p> <a href="/legal/for-partners/" class="b--u-text-blue-500 b--u-text-bold b--u-text-base b--u-mb-1 c-link__overlay__url">Learn more ›</a> </div> </div> <div data-controller="show-more-elements"> <h2 class="b--u-text-2xl b--u-mb-4 u-text-center">Frequently Asked Questions</h2> <div class="faq b--o-grid b--o-grid--1 b--md:o-grid--2 b--o-grid--gap-0 b--md:o-grid--gap-4"> <div> <div ><div class="c-faq-entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="accordion-tile" data-target="accordion-tile.answer"> <button data-action="accordion-tile#toggleAnswer" class="c-faq-entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md">What do you mean by “the Agreement”?</button> <p class="c-faq-entry-answer b--u-text-sm b--u-px-2 b--u-pr-4">By clicking the "Create an Account" button (or a similar button or checkbox that confirms that you are signing up for the Services), you accept the Terms of Use, Privacy Policy, and Data Processing Addendum, which together constitute a contract between us (referred to as the "Agreement"). In the case of an Order Form (if applicable to you), the Agreement begins to bind you on the effective date set forth in your signed Order Form.</p> </div> </div> <div ><div class="c-faq-entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="accordion-tile" data-target="accordion-tile.answer"> <button data-action="accordion-tile#toggleAnswer" class="c-faq-entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md">How do you lawfully transfer personal data outside the EU and the UK to the U.S.?</button> <p class="c-faq-entry-answer b--u-text-sm b--u-px-2 b--u-pr-4">When personal data is hosted or processed outside of the European Economic Area and the UK, GDPR requires that it remains protected by appropriate safeguards in line with EU law. We meet these requirements by implementing the appropriate safeguards required by the GDPR. Please go to <a href="/legal/international-data-transfer/">International Data Transfer</a> to get more information.</p> </div> </div> <div ><div class="c-faq-entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="accordion-tile" data-target="accordion-tile.answer"> <button data-action="accordion-tile#toggleAnswer" class="c-faq-entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md">What can I do to become GDPR compliant using your services? How to prepare my services for GDPR?</button> <p class="c-faq-entry-answer b--u-text-sm b--u-px-2 b--u-pr-4">We store and process the personal data of your customers or users within your connection while using our services. We especially store data provided in the pre-chat survey, chat content, and ticket content. Thus, if you collect your customer or users’ personal data and transfer them to us, you may need to gain their consent and notify them you use our services. You can find the instructions on how to customize your pre-chat survey to comply with this rule in <a href="//www.livechat.com/help/prepare-chat-gdpr/">Prepare your chat to the GDPR</a>. If you wish and if they meet your company’s requirements, you can use one of (or more than one) the clauses we have prepared for you. The clauses can be found in <a href="//www.livechat.com/help/chat-surveys/#pre-chat-gdpr">Chat Forms</a>.</p> </div> </div> </div> <div> <div ><div class="c-faq-entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="accordion-tile" data-target="accordion-tile.answer"> <button data-action="accordion-tile#toggleAnswer" class="c-faq-entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md">Do I need to sign the Agreement?</button> <p class="c-faq-entry-answer b--u-text-sm b--u-px-2 b--u-pr-4">No, the Agreement does not have to be signed to be binding. Your right to access and use the Services is expressly conditioned on your acceptance of the Agreement. Remember, the Agreement is effective as of the earliest of the date you register for the Services, by clicking the “Create account” button (or a similar button or checkbox that confirms you agree/accept/sign up” for the Services), accessing the Services, or the effective date specified in the Order Form (the “Effective Date”).</p> </div> </div> <div ><div class="c-faq-entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="accordion-tile" data-target="accordion-tile.answer"> <button data-action="accordion-tile#toggleAnswer" class="c-faq-entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md">Should I separately sign the Data Processing Addendum?</button> <p class="c-faq-entry-answer b--u-text-sm b--u-px-2 b--u-pr-4">We do not sign the DPA as a separate agreement anymore - the DPA is already an integral part of the Agreement, meaning it does not require a separate signature. The reason why we have included the DPA in the Agreement is the need to simplify the work and “keep it simple.”</p> </div> </div> <div ><div class="c-faq-entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="accordion-tile" data-target="accordion-tile.answer"> <button data-action="accordion-tile#toggleAnswer" class="c-faq-entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md">What security measures does Text, Inc. implement to protect the data?</button> <p class="c-faq-entry-answer b--u-text-sm b--u-px-2 b--u-pr-4">As a company offering its services in SaaS model we are aware that the security of our customers and their data is crucial. We treat security as a basic aspect of our business. We know that it is a matter of trust. Currently, we made sure our safeguards comply with the regulation and adjusted some new ones if necessary. More information about our technical and security measures you may find in Exhibit B of the Data Processing Addendum.</p> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="b--u-pt-2 b--md:u-pt-6 o-container"> <div class="u-w-full"> <h2 class="b--u-text-5xl u-text-center b--u-mb-2 b--md:u-mb-8">Read more about</h2> <div class="item-card-base b--o-grid b--o-grid--1 b--md:o-grid--2 b--o-grid--gap-0 b--md:o-grid--gap-4 u-rounded-lg b--u-mb-8"> <div class="b--u-py-1 b--u-px-8 b--lg:u-px-12 b--u-bg-black-50"> <img src="/legal/images/help-center.png" alt="Illustration: Cartoon hand grabbing a lifebuoy" width="351" height="278" class="u-maxw-4" loading="lazy"> </div> <div class="b--u-px-3 b--md:u-px-6 b--u-mb-6 b--u-mt-6 b--md:u-mt-2 b--md:u-mb-1 u-text-center md:u-text-left u-flex u-flex-col u-justify-center"> <h3 class="b--u-text-2xl b--u-mb-3">Check out our Help Center for everything about ChatBot.</h3> <a href="/help/" class="c-link b--u-text-bold u-hidden md:u-block">Go to Help Center</a> <a href="/help/" class="c-btn v--secondary v--transparent v--thick v--chevron-b md:u-hidden b--u-mx-auto">Go to Help Center</a> </div> </div> </div> </section> <div class="o-wrapper"> <div class="o-container-xl"> <div class="u-flex lg:u-hidden u-justify-between u-items-end u-w-full b--u-mt-4"> <img class="u-relative u-w-auto" src="/legal/icons/footer-decorator-left-sm.svg" alt="" width="105" height="33" style="width:105px;left:-100px;" loading="lazy"> <img class="u-relative u-w-auto" src="/legal/icons/footer-decorator-right-sm.svg" alt="" width="186" height="49" style="width:185px;right:-100px;" loading="lazy"> </div> <div class="u-hidden lg:u-flex u-justify-between u-items-end u-w-full b--u-mtn-6"> <img class="u-relative u-w-auto" src="/legal/icons/footer-decorator-left-lg.svg" alt="" width="647" height="197" style="width:647px;left:-350px;" loading="lazy"> <img class="u-relative u-w-auto" src="/legal/icons/footer-decorator-right-lg.svg" alt="" width="826" height="246" style="width:826px;right:-350px" loading="lazy"> </div> </div> </div> </div> <footer data-target="helpcenter-footer" class="u-bg-gray-900 b--u-pt-6"> <div class="u-border-b"> <div class="o-container-xl"> <nav class="u-flex u-flex-wrap b--u-mb-8 b--md:u-mb-6 b--lg:u-mb-4"> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">Product</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/pricing/" class="b--u-text-xs c-link v--reset" >Pricing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/ai/" class="b--u-text-xs c-link v--reset" >Artificial Intelligence</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benefits/" class="b--u-text-xs c-link v--reset" >Benefits</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/" class="b--u-text-xs c-link v--reset" >Features</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/chatbot-demo/" class="b--u-text-xs c-link v--reset" >Product Demo</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/visual-builder/" class="b--u-text-xs c-link v--reset" >Visual Builder</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/dynamic-responses/" class="b--u-text-xs c-link v--reset" >Dynamic Responses</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/analytics/" class="b--u-text-xs c-link v--reset" >Analytics</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">Solutions</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/chatbot-for-marketing/" class="b--u-text-xs c-link v--reset" >Marketing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/chatbot-for-support/" class="b--u-text-xs c-link v--reset" >Customer Support</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/chatbot-for-sales/" class="b--u-text-xs c-link v--reset" >Sales</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/chatbot-for-education/" class="b--u-text-xs c-link v--reset" >Education</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">Integrations</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/chat-widget/" class="b--u-text-xs c-link v--reset" >Chat Widget</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/livechat/" class="b--u-text-xs c-link v--reset" >LiveChat</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/helpdesk/" class="b--u-text-xs c-link v--reset" >HelpDesk</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/facebook-messenger/" class="b--u-text-xs c-link v--reset" >Facebook Messenger</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/shopify/" class="b--u-text-xs c-link v--reset" >Shopify</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/slack/" class="b--u-text-xs c-link v--reset" >Slack</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/zapier/" class="b--u-text-xs c-link v--reset" >Zapier</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/wordpress/" class="b--u-text-xs c-link v--reset" >WordPress</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">ChatBot Templates</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/chatbot-templates/marketing/" class="b--u-text-xs c-link v--reset" >Marketing Templates</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/chatbot-templates/sales/" class="b--u-text-xs c-link v--reset" >Sales Templates</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/chatbot-templates/support/" class="b--u-text-xs c-link v--reset" >Support Templates</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">Resources</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/help/" class="b--u-text-xs c-link v--reset" >Help Center</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/docs/" class="b--u-text-xs c-link v--reset" >API & Developers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/academy/" class="b--u-text-xs c-link v--reset" >ChatBot Academy</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/blog/" class="b--u-text-xs c-link v--reset" >Blog</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/chatbot-best-practices/" class="b--u-text-xs c-link v--reset" >Chatbot Best Practices</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://status.chatbot.com/" class="b--u-text-xs c-link v--reset" target="_blank" rel="noopener" >System Status</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">Company</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://text.com/" class="b--u-text-xs c-link v--reset" target="_blank" rel="noopener" >About <span class='b--u-text-bold'>text|</span></a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://partners.livechat.com/?utm_source=chatbot.com&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset" target="_blank" rel="noopener" >Partner Program</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://www.livechat.com/press/?utm_source=chatbot.com&utm_medium=referral&utm_campaign=footer" class="b--u-text-xs c-link v--reset" target="_blank" rel="noopener" >Press</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://www.livechat.com/careers/?utm_source=chatbot.com&utm_medium=referral&utm_campaign=footer" class="b--u-text-xs c-link v--reset" target="_blank" rel="noopener" >Careers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://incubator.livechat.com/?utm_source=chatbot&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset" target="_blank" rel="noopener" >LiveChat Incubator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/legal/" class="b--u-text-xs c-link v--reset" >Legal</a> </li> </ul> </div> </nav> <div class="u-flex sm:u-items-center lg:u-justify-between u-flex-col lg:u-flex-row b--u-mb-6 b--md:u-mb-12 b--lg:u-mb-8"> <div class="u-hidden md:u-flex u-items-center u-flex-col md:u-flex-row b--u-mb-4 b--lg:u-mb-0.25"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25 b--u-mr-4">Start your free trial</p> <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories?source_id=footer_cta&source_url=https%3a%2f%2fwww.chatbot.com%2flegal%2f&source_type=website" class="c-btn v--sm v--signup" data-controller="track utm-tracking" data-target="utm-tracking.element" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free - Footer" data-action="track#send">Sign up free</a> </div> <div class="md:u-hidden u-flex u-items-center u-justify-center u-flex-col b--u-mb-6 b--md:u-mb-0.25"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25">Start your free trial</p> <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories?source_id=footer_cta&source_url=https%3a%2f%2fwww.chatbot.com%2flegal%2f&source_type=website" class="c-btn v--signup u-w-full u-maxw-3 u-mx-auto" data-controller="track utm-tracking" data-target="utm-tracking.element" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free - Footer" data-action="track#send">Sign up free</a> </div> <div class="u-maxw-5 u-mx-auto lg:u-mr-0"> <div class="b--o-grid b--o-grid--gap-6 b--md:o-grid--gap-4 b--o-grid--3 b--sm:o-grid--6"> <a href="https://twitter.com/ChatBotCom" aria-label="Twitter icon" class="u-text-gray-100 hover:u-text-gray-300"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M21.2 5a5 5 0 0 0 2.1-2.6c-1 .5-2 1-3 1.2a5 5 0 0 0-8.6 3.3l.1 1.2A14 14 0 0 1 1.7 2.9a5 5 0 0 0 1.5 6.6c-.8 0-1.6-.3-2.2-.6a5 5 0 0 0 4 4.9 5 5 0 0 1-2.3 0 5 5 0 0 0 4.6 3.5 9.9 9.9 0 0 1-7.3 2A14 14 0 0 0 21.5 6.8 10 10 0 0 0 24 4.4c-.9.4-1.8.7-2.8.8Z" fill="currentColor"/></svg></a> <a href="https://www.linkedin.com/showcase/chatbotcom/" aria-label="LinkedIn icon" class="u-text-gray-100 hover:u-text-gray-300"><svg width="24" height="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.45 20.45H16.9v-5.57c0-1.33-.02-3.04-1.85-3.04-1.85 0-2.13 1.45-2.13 2.95v5.66H9.35V9h3.41v1.56h.05a3.74 3.74 0 0 1 3.37-1.85c3.6 0 4.27 2.37 4.27 5.46v6.28zM5.34 7.43a2.06 2.06 0 1 1 0-4.13 2.06 2.06 0 0 1 0 4.13zM3.55 20.45h3.57V9H3.55v11.45zM22.22 0H1.77C.79 0 0 .77 0 1.73v20.54C0 23.22.8 24 1.77 24h20.45c.98 0 1.78-.78 1.78-1.73V1.73C24 .77 23.2 0 22.22 0z" fill="currentColor" fill-rule="evenodd"/></svg> </a> <a href="https://www.facebook.com/chatbotcom" aria-label="Facebook icon" class="u-text-gray-100 hover:u-text-gray-300"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M24 12a12 12 0 1 0-13.9 12v-8.5h-3v-3.4h3V9.4c0-3 1.8-4.6 4.6-4.6l2.6.2v3h-1.5c-1.5 0-2 .9-2 1.8v2.3h3.4l-.5 3.4h-2.8V24A12 12 0 0 0 24 12.1Z" fill="currentColor"/></svg></a> <a href="https://www.youtube.com/livechat?sub_confirmation=1" 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