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FAQs for SLGSafe — TreasuryDirect

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href="/help-center/">Help Center</a></li> <li class="nav-item"><a class="nav-link" href="/contact-us/">Contact Us</a></li> </ul> </div> </nav> </div> </header> <main id="main"> <section> <div class="section-container container-xxl"> <nav class="breadcrumb-container" aria-label="breadcrumb"> <ol class="breadcrumb"> <li class="breadcrumb-item"><a href="/help-center/">Help Center</a></li> <li style="padding-left: 0.2rem;">FAQs for SLGSafe</li> </ol> </nav> <div class="body-copy"> <h1>FAQs for SLGSafe</h1> <h2>Signing Up</h2> </div> <div class="collapse-block py-3" style="" id="id-how-do-i-sign-up-for-slgsafe--569882"> <a class="collapse-summary font-large text-body text-decoration-none" role="button" data-toggle="collapse" href="#id-how-do-i-sign-up-for-slgsafe--569882-1" aria-controls="id-how-do-i-sign-up-for-slgsafe--569882-1" aria-expanded="false"> How do I sign up for SLGSafe? </a> <div id="id-how-do-i-sign-up-for-slgsafe--569882-1" class="collapse"> <div class="collapse-details mt-4"> <p>To plan for and create a new account in SLGSafe, go to <a href="/government/slgs/slgsafe/">&ldquo;SLGSsafe Overview and Signup&rdquo;</a>.</p> <p><strong>Note</strong>: It usually takes about three days to process an application for SLGSafe. It you need to lock in today's rates and don't yet have an SLGSafe account, we suggest you contact someone else involved in the deal that has SLGSafe access. Once you have an SLGSafe account, you can make changes</p> </div> </div> </div> <div class="body-copy"> <h2>Administrator Duties</h2> </div> <div class="collapse-block py-3" style="" id="id-what-does-the-slgsafe-administrator-do--553961"> <a class="collapse-summary font-large text-body text-decoration-none" role="button" data-toggle="collapse" href="#id-what-does-the-slgsafe-administrator-do--553961-1" aria-controls="id-what-does-the-slgsafe-administrator-do--553961-1" aria-expanded="false"> What does the SLGSafe Administrator do? </a> <div id="id-what-does-the-slgsafe-administrator-do--553961-1" class="collapse"> <div class="collapse-details mt-4"> <p>See the <a href="/government/slgs/slgsafe/slgsafe-logon/">SLGSafe Logon page</a>.</p> </div> </div> </div> <div class="body-copy"> <h2>Reports</h2> </div> <div class="collapse-block py-3" style="" id="id-what-reports-are-available-to-me-in-slgsafe--254783"> <a class="collapse-summary font-large text-body text-decoration-none" role="button" data-toggle="collapse" href="#id-what-reports-are-available-to-me-in-slgsafe--254783-1" aria-controls="id-what-reports-are-available-to-me-in-slgsafe--254783-1" aria-expanded="false"> What reports are available to me in SLGSafe? </a> <div id="id-what-reports-are-available-to-me-in-slgsafe--254783-1" class="collapse"> <div class="collapse-details mt-4"> <p>You can get a Statement of Account, Payment Report, Case Report, and Security report. Most of those reports are also downloadable.</p> </div> </div> </div> <div class="body-copy"> <h2>Using SLGSafe (Help)</h2> </div> <div class="collapse-block py-3" style="" id="id-where-is-the-user-manual-that-is-mentioned-in-the-regulations--981477"> <a class="collapse-summary font-large text-body text-decoration-none" role="button" data-toggle="collapse" href="#id-where-is-the-user-manual-that-is-mentioned-in-the-regulations--981477-1" aria-controls="id-where-is-the-user-manual-that-is-mentioned-in-the-regulations--981477-1" aria-expanded="false"> Where is the user manual that is mentioned in the regulations? </a> <div id="id-where-is-the-user-manual-that-is-mentioned-in-the-regulations--981477-1" class="collapse"> <div class="collapse-details mt-4"> <p>SLGSafe has a user manual that you can get from the HELP button on every screen in the application. Use it to learn how to buy and redeem (cash) SLGS, what reports are available and how to get them, and other valuable information.</p> <p>The user manual is also available at <a href="/government/slgs/slgsafe/slgsafe-user-manual/">https://www.treasurydirect.gov/government/slgs/slgsafe/slgsafe-user-manual/</a></p> </div> </div> </div> </div> </section> <section> <div class="section-container container-xxl"> <div class="body-copy"> <h4 class="h1">We're Here to Help</h4> </div> <div class="row"> <div class="col-md d-flex align-items-center"> <div class="contact-icon mr-3"> <span class="icon-email"></span> </div> <div class="contact-content"> <div class="contact-heading h2"><a href="/contact-us/"" class="no-icon" >Contact Us</a></div> <p class="contact-text"> </p> </div> </div> </div> </div> </section> <button type="button" class="btn btn-td-blue scrollButton d-print-none" onclick="topFunction()" id="myBtn" title="Back to Top" style="display: none; position: fixed; bottom: 1em; right: 1em; 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