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Alterar a morada do Cartão de Cidadão - gov.pt

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id="p_p_id_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_"> <span id="p_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet"></span> <section class="portlet" id="portlet_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <nav aria-label="Caminho de Navegação" id="_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_breadcrumbs-defaultScreen"> <ul class="ept-breadcrumb list-unstyled d-flex flex-row flex-wrap ept-mb--s"> <li class="ept-breadcrumb__item"> <a class="ept-category" href="https://www.gov.pt">Início</a> </li> <li class="ept-breadcrumb__item"> <a class="ept-category" href="https://www2.gov.pt/servicos">Serviços</a> </li> </ul> </nav> </div> </div> </div> </section> </div> </div> </div> <div class="fds ept-fds ept-container2" id="main-content"> <div class="portlet-layout row"> <div class="col-12 col-md-8 portlet-column px-0" id="column-1"> <div id="content" class="ept-mr--m"> <!--main content--> <div class="portlet-dropzone portlet-column-content" id="layout-column_column-1"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_zDyhEC06lfPG_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_zDyhEC06lfPG"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_zDyhEC06lfPG"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-461934" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="461932" data-analytics-asset-title="462:SRV:CES:FDS_Titulo" data-analytics-asset-type="web-content"> <h1 class="ept-heading1 ept-mb--xs">Alterar a morada do Cartão de Cidadão</h1> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_hH8XUeEwY40b_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_hH8XUeEwY40b"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_hH8XUeEwY40b"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-461941" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="461939" data-analytics-asset-title="462:SRV:CES:FDS_Lead" data-analytics-asset-type="web-content"> <div class="checkedlist ept-mt--s"><p>Se mudou a sua residência habitual, deve alterar a morada do seu Cartão de Cidadão. Esta alteração tem de ser feita no prazo máximo de 60 dias e pode ser feita online ou ao balcão.</p> <p>Quando altera a morada do Cartão de Cidadão, altera automaticamente nos Registos, Finanças, Segurança Social, Serviço Nacional de Saúde e Recenseamento Eleitoral. Pode ainda comunicar a alteração a várias entidades públicas ou privadas à sua escolha.&nbsp;</p> <p>A alteração de morada só fica concluída após receber a carta pelo correio que lhe permite <a href="https://eportugal.gov.pt/servicos/confirmar-a-alteracao-de-morada-do-cartao-de-cidadao" target="_blank">confirmar a alteração de morada do Cartão de Cidadão</a>.</p></div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_bVZp73cb6Ooo_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_bVZp73cb6Ooo"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_bVZp73cb6Ooo"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-47996487" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="47996485" data-analytics-asset-title="AvisoSAM" data-analytics-asset-type="web-content"> <!-- aviso_generico --> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_BBQwxYUR5aRB_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_BBQwxYUR5aRB"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_BBQwxYUR5aRB"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-79416583" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="79407667" data-analytics-asset-title="aviso_servicos" data-analytics-asset-type="web-content"> <!-- aviso_generico --> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_guidemenu_ portlet-static portlet-static-end portlet-decorate " id="p_p_id_guidemenu_"> <span id="p_guidemenu"></span> <section class="portlet" id="portlet_guidemenu"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <nav class="ept-list--index ept-mt--l" id="fdsListIndexBox" aria-labelledby="fdsListIndexTitle"> <h2 class="ept-heading2 ept-list__title" id="fdsListIndexTitle"> Índice de conteúdos </h2> <ul class="ept-list list-unstyled" id="fdsListIndex"></ul> </nav> <script type="text/javascript"> var eptIndex = (function() { const isInViewportAbove = (el) => { const rect = el.getBoundingClientRect(); return ( rect.left >= 0 && rect.bottom >= 0 && rect.right <= (window.innerWidth || document.documentElement.clientWidth) ); } // on page scroll, show/hide back to top const onPageScroll = () => { const tocEl = document.getElementById("fdsListIndexBox"), // table of contents wrapper contEls = document.getElementsByClassName("ept-fds__heading"), // elemenst that will create items in the table of contents backToTopEl = document.getElementById("eptBackToTop"); // back to top element if ( tocEl && contEls && contEls.length > 0 && backToTopEl ) { // if there is a table of contents document.addEventListener('scroll', function () { if ( !isInViewportAbove(tocEl) ) { backToTopEl.style.display = "block"; } else { backToTopEl.style.display = "none"; } }); } } const loadIndex = () => { let i = 0, indexItemId = "", ToC = "", newLine = "", $el = null, elem = null, title = ""; $(".ept-fds__heading").each(function() { i++; indexItemId = "fdslistindexitem-" + i; $el = $(this); title = $el.text(); elem = $el[0]; elem.id = indexItemId; newLine = "<li class='ept-list__item'>" + "<a class='ept-list__link' href='#" + indexItemId + "'>" + title + "</a>" + "</li>"; ToC += newLine; }); $("#fdsListIndex").prepend(ToC); const pageMainContent = document.getElementById("main-content"); if ( pageMainContent ) { pageMainContent.classList.add("ept-pb--l"); // making space for the back to top link } onPageScroll(); } return { load: loadIndex } })(); $(document ).ready(function() { eptIndex.load(); }); </script> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_DcD92UPNKeHc_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_DcD92UPNKeHc"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_DcD92UPNKeHc"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-82076764" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="82073255" data-analytics-asset-title="aviso_serviços_IRN" data-analytics-asset-type="web-content"> <!-- aviso_generico --> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_8t5GmC9ca5bo_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_8t5GmC9ca5bo"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_8t5GmC9ca5bo"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-461948" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="461946" data-analytics-asset-title="462:SRV:CES:FDS_TipoPontoAtendimento" data-analytics-asset-type="web-content"> <section class="ept-list--channels ept-mt--l"> <h2 class="ept-heading2 d-none d-lg-block ept-pl--s ept-fds__heading">Canais de atendimento</h2> <div class="d-none d-lg-block ept-pl--s ept-mt--s"><p><strong>Saiba onde pode realizar o serviço e quais as vantagens de cada canal</strong></p></div> <div class="ept-list--acc accordion d-flex flex-row ept-mt--m" id="eptChannelsAcc"> <div class="ept-sep d-none d-lg-block"></div> <ul class="ept-list list-unstyled d-none d-lg-block ept-channels__left"> <li> <a class="ept-list__item ept-list__link" id="eptAccOnlineDesk" data-toggle="collapse" href="#eptAccOnlineContent" role="button" aria-expanded="true" aria-controls="eptAccOnlineContent"><p>Online</p></a> </li> <li> <a class="ept-list__item ept-list__link" id="eptAccPresDesk" data-toggle="collapse" href="#eptAccPresContent" role="button" aria-expanded="false" aria-controls="eptAccPresContent"><p>Ao balcão</p></a> </li> </ul> <ul class="ept-list list-unstyled ept-channels__right"> <li> <a class="ept-list__item ept-list__link d-lg-none" id="eptAccOnline" data-toggle="collapse" href="#eptAccOnlineContent" role="button" aria-expanded="true" aria-controls="eptAccOnlineContent"> <p>Online</p> <svg class="icon36 ept-list__icon--closed" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_baixo"></use> </svg> <svg class="icon36 ept-list__icon--open" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_cima"></use> </svg> </a> <div id="eptAccOnlineContent" class="ept-channels__cont collapse show" aria-labelledby="eptAccOnline" data-parent="#eptChannelsAcc"> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#info"></use> </svg> <div><p>Para alterar a morada precisa da sua Chave Móvel Digital (CMD) e do telemóvel que lhe está associado&nbsp;ou do Cartão de Cidadão, respetivo código PIN e de um leitor de cartões.</p></div> </div> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#preco-euro"></use> </svg> <div><p>Gratuito</p></div> </div> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#info"></use> </svg> <div><p>Só depois de receber a carta e confirmar a alteração de morada é que a morada fica alterada no Cartão de Cidadão.</p></div> </div> <div class="ept-channels__highlight d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#apoio_por_videochamada"></use> </svg> <div><p>Este serviço pode ser feito com apoio por videochamada. Clique no botão "Apoio" no lado direito da página para agendar uma videochamada.</p></div> </div> <button type="button" class="ept-btn ept-btn--wicon-r ept-mb--m" onclick="onClickService('https://apps.digital.gov.pt/pt/SAMLLogin?_58_redirect=sam-services-cc-outras-entidades')"> Alterar a morada <svg class="icon36" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_direita"></use> </svg> </button> </div> </li> <li> <input type="hidden" id="codeId" value = "CES:SRV:000000462"/> <input type="hidden" id="userCredentials" value = ""/> <a class="ept-list__item ept-list__link d-lg-none" id="eptAccPres" data-toggle="collapse" href="#eptAccPresContent" role="button" aria-expanded="false" aria-controls="eptAccPresContent"> <p>Ao balcão</p> <svg class="icon36 ept-list__icon--closed" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_baixo"></use> </svg> <svg class="icon36 ept-list__icon--open" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_cima"></use> </svg> </a> <div id="eptAccPresContent" class="ept-channels__cont collapse " aria-labelledby="eptAccPres" data-parent="#eptChannelsAcc"> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#info"></use> </svg> <div><p>Precisa apenas&nbsp;da sua CMD e telemóvel que lhe está associado ou do Cartão de Cidadão e respetivo código.</p></div> </div> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#preco-euro"></use> </svg> <div><p>Espaços Cidadão: gratuito / Balcões do IRN: 3,00€</p></div> </div> <div class="ept-channels__info checkedlist d-flex flex-row ept-mb--s"> <svg class="icon36 ept-channels__icon" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#info"></use> </svg> <div><p>Dirija-se a um Espaço Cidadão ou a um balcão de atendimento do Cartão de Cidadão.</p></div> </div> <button type="button" class="ept-btn ept-btn--wicon-r ept-mt--m" onclick="window.open('https://eportugal.gov.pt/locais-de-atendimento-de-servicos-publicos/-/pesquisa/search_stores?_searchresults_formDate=1672338415989&_searchresults_keywords=&_searchresults_keywords2=&_searchresults_portalCategoryTypesId=&_searchresults_LojasEspacos+238351=on&_searchresults_checkboxNames=LojasEspacos+47584870%2CLojasEspacos+47584871%2CLojasEspacos+47584867%2CLojasEspacos+238351%2CLojasEspacos+238352%2CLojasEspacos+47584869%2CLojasEspacos+47584872%2CLojasEspacos+238350%2CLojasEspacos+47584873%2CLojasEspacos+47584868%2CDistritos+238329%2CDistritos+238330%2CDistritos+238331%2CDistritos+238332%2CDistritos+238333%2CDistritos+238334%2CDistritos+238407%2CDistritos+238408%2CDistritos+238409%2CDistritos+238410%2CDistritos+238411%2CDistritos+238412%2CDistritos+238413%2CDistritos+238414%2CDistritos+238415%2CDistritos+238416%2CDistritos+238417%2CDistritos+238418%2CDistritos+238419%2CDistritos+238420%2CDistritos+238421%2CDistritos+238422%2CDistritos+238423%2CDistritos+238424%2CDistritos+238425%2CDistritos+238426%2CDistritos+238427%2CDistritos+238428%2CDistritos+238429%2CPaises+25290870%2CPaises+25290864%2CPaises+25290908%2CPaises+25291018%2CPaises+25291021&pageSequenceNumber=2', '_blank');"> Pesquisar local <svg class="icon36" aria-hidden="true" focusable="false"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_direita"></use> </svg> </button> </div> </li> </ul> </div> </section> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_nzR2226IE8D5_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_nzR2226IE8D5"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_nzR2226IE8D5"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-461976" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="461974" data-analytics-asset-title="462:SRV:CES:FDS_Quem" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading"> <p>Quem pode alterar a morada do Cartão de Cidadão?</p> </h2> <div class="ept-mt--m checkedlist hiddenlinks-5"> <p>Qualquer pessoa portuguesa&nbsp;com Cartão de Cidadão válido.</p> <p><strong>Se a pessoa tiver menos de 16&nbsp;anos</strong>, só pode pedir a alteração de morada acompanhada de um representante legal, ou seja, de quem tiver responsabilidades parentais sobre ela. A/O representante legal tem de ter consigo um documento de identificação válido (Cartão de Cidadão, Bilhete de Identidade, autorização ou título de residência ou documento de inscrição no consulado).</p> <p><strong>Se a pessoa estiver abrangida&nbsp;pelo <a href="https://eportugal.gov.pt/guias/cuidador-informal/regime-do-maior-acompanhado" target="_blank">regime do&nbsp;maior acompanhado</a></strong>, só pode pedir a alteração de morada acompanhada pela pessoa&nbsp;responsável pela sua tutela ou curatela. A pessoa&nbsp;responsável tem de ter consigo um documento de identificação válido (Cartão de Cidadão, Bilhete de Identidade, autorização ou título de residência ou documento de inscrição no consulado).</p> <p>Qualquer pessoa&nbsp;brasileira&nbsp;abrangida&nbsp;pelo tratado de Porto Seguro que tenha Cartão de Cidadão válido e vá alterar a morada do Cartão para uma nova, em Portugal. A alteração de morada tem de ser pedida presencialmente e precisa de ser apresentada uma prova da nova morada.</p> <button class="ept-btn--sm--sec mt-5 showmore"> Ver mais </button> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_0QBaUzni0QvQ_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_0QBaUzni0QvQ"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_0QBaUzni0QvQ"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-461997" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="461995" data-analytics-asset-title="462:SRV:CES:FDS_Requisitos" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading"> Quais os documentos e requisitos para alterar a morada do Cartão de Cidadão? </h2> <div class="ept-mt--m checkedlist"> <ul><li><p><strong>Através da internet:</strong></p> <ul> <li>Precisa de se autenticar com&nbsp;<a href="https://eportugal.gov.pt/pt/servicos/ativar-a-chave-movel-digital" target="_blank">Chave Móvel Digital</a> ou <a href="https://www.autenticacao.gov.pt/web/guest/cartao-cidadao/autenticacao" target="_blank">Cartão de Cidadão</a> e PIN de autenticação, leitor de cartões compatível, software para utilizar o cartão</li> <li>Indicar a nova morada completa.</li> </ul> </li><li><p><strong>Presencialmente:</strong></p> <ul> <li>Precisa do&nbsp;<a href="https://www.autenticacao.gov.pt/web/guest/cartao-cidadao/autenticacao" target="_blank">Cartão de Cidadão</a></li> <li>Indicar a nova morada completa.</li> </ul> </li></ul> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_2reLuB1eGNpf_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_2reLuB1eGNpf"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_2reLuB1eGNpf"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-461990" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="461988" data-analytics-asset-title="462:SRV:CES:FDS_Onde" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading"> <p>Onde alterar a morada do Cartão de Cidadão?</p> </h2> <div class="ept-mt--m checkedlist"> <ul style="margin-left: 40px;"> <li>No gov.pt, autenticando-se com o seu Cartão de Cidadão ou Chave Móvel Digital.&nbsp;</li> <li>Nos <a href="https://eportugal.gov.pt/locais-de-atendimento-de-servicos-publicos/-/pesquisa/search_stores" target="_blank">Espaços Cidadão</a></li> <li>Nos <a href="https://eportugal.gov.pt/locais-de-atendimento-de-servicos-publicos/-/pesquisa/search_stores" target="_blank">balcões de atendimento do Cartão de Cidadão</a>.</li> </ul> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_TxCR6tzxPgMa_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_TxCR6tzxPgMa"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_TxCR6tzxPgMa"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-462004" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="462002" data-analytics-asset-title="462:SRV:CES:FDS_Preco" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading"> Qual o preço para alterar a morada do Cartão de Cidadão? </h2> <div class="ept-mt--m checkedlist"> <p><strong>Através da internet:</strong></p><ul><li>Gratuito.</li></ul><p><strong>No local:</strong></p><ul><li>Balcões de atendimento do Cartão de Cidadão: 3,00 €, a pagar no momento em que faz o pedido<strong>.</strong></li><li>Espaços Cidadão: gratuito.</li></ul><p><strong>Meios de pagamento:</strong> multibanco, em dinheiro, cheque (visado ou bancário) de um banco com representação em Portugal, vale postal à ordem do IRN, IP.</p> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_atp9crDE6DLO_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_atp9crDE6DLO"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_atp9crDE6DLO"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-462018" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="462016" data-analytics-asset-title="462:SRV:CES:FDS_Como" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading"> <p>Como alterar a morada do Cartão de Cidadão?</p> </h2> <div class="ept-mt--m checkedlist"> <p><strong>Através da internet:</strong></p> <ol> <li>Carregue em 'Alterar agora'&nbsp;e autentique-se no portal gov.pt com o seu Cartão de Cidadão ou Chave Móvel Digital.</li> <li>Caso a alteração de morada seja para um terceiro (por exemplo, um/a filho/a menor), deverá selecionar a opção ‘’Em nome de um terceiro’’. O Cartão de Cidadão a ser inserido no leitor de cartões será o da pessoa que efetua o pedido em nome de terceiro.</li> <li>Siga as instruções.</li> <li>Indique a nova morada completa.</li> <li>No prazo de cinco dias úteis, vai receber na nova morada uma carta para confirmar a alteração. Se a carta for enviada para o estrangeiro, Açores ou Madeira, pode demorar mais alguns dias a chegar.</li> <li>Quando receber essa carta, tem de <a href="https://eportugal.gov.pt/pt/servicos/confirmar-a-alteracao-de-morada-do-cartao-de-cidadao" target="_blank">confirmar a alteração de morada </a>para a&nbsp;nova morada dentro do prazo indicado na carta. A morada só é, de facto, alterada depois dessa confirmação.</li> </ol> <p>Se precisar de ajuda a alterar a morada do Cartão de Cidadão, pode fazer o serviço com apoio por <strong>telefone</strong>&nbsp;(210 489010 ou&nbsp;300 003 990) ou por <strong>videochamada</strong>. Clique no botão "Apoio" no lado direito da página para agendar a videochamada.</p> <p><strong>Ao balcão:</strong></p> <p><a href="https://eportugal.gov.pt/locais-de-atendimento-de-servicos-publicos/-/pesquisa/search_stores?_searchresults_formDate=1700051498434&amp;_searchresults_keywords=&amp;_searchresults_keywords2=&amp;_searchresults_portalCategoryTypesId=&amp;_searchresults_LojasEspacos+238351=on&amp;_searchresults_checkboxNames=LojasEspacos+47584870%2CLojasEspacos+47584871%2CLojasEspacos+47584867%2CLojasEspacos+238351%2CLojasEspacos+238352%2CLojasEspacos+47584869%2CLojasEspacos+47584872%2CLojasEspacos+238350%2CLojasEspacos+47584873%2CLojasEspacos+47584868%2CDistritos+238329%2CDistritos+238330%2CDistritos+238331%2CDistritos+238332%2CDistritos+238333%2CDistritos+238334%2CDistritos+238407%2CDistritos+238408%2CDistritos+238409%2CDistritos+238410%2CDistritos+238411%2CDistritos+238412%2CDistritos+238413%2CDistritos+238414%2CDistritos+238415%2CDistritos+238416%2CDistritos+238417%2CDistritos+238418%2CDistritos+238419%2CDistritos+238420%2CDistritos+238421%2CDistritos+238422%2CDistritos+238423%2CDistritos+238424%2CDistritos+238425%2CDistritos+238426%2CDistritos+238427%2CDistritos+238428%2CDistritos+238429%2CPaises+25290870%2CPaises+25290864%2CPaises+25290908%2CPaises+25291018%2CPaises+25291021&amp;pageSequenceNumber=2" target="_blank">Espaço Cidadão</a> - Precisa de Cartão de Cidadão ou Chave Móvel Digital e de indicar a nova morada completa.</p> <p><a href="https://justica.gov.pt/Servicos/Balcoes-e-Espacos-Cidadao-onde-pode-renovar-o-Cartao-de-Cidadao" target="_blank">Balcão do IRN que trate de assuntos do Cartão de Cidadão</a> - Precisa de Cartão de Cidadão e de indicar a nova morada completa.</p> <p>Se for uma alteração de morada para <strong>pessoas abrangidas pelo tratado de Porto Seguro</strong>, tem de apresentar uma prova da nova morada (por exemplo, conta da luz ou da água).</p> <p>Só quando confirmar é que a morada é alterada no chip do cartão, e é a partir desta data que passa a ser considerada para as entidades públicas: Saúde, Segurança Social, Finanças e recenseamento eleitoral (local de voto).</p> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_hEv774n39aRu_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_hEv774n39aRu"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_hEv774n39aRu"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-462032" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="462030" data-analytics-asset-title="462:SRV:CES:FDS_InfoAdicionais" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading"><p>Acompanhar o processo de alteração de morada do Cartão de Cidadão</p></h2> <div class="ept-mt--m checkedlist hiddenlinks-3"> <p>Pode consultar o estado do processo de alteração de morada dentro da sua área reservada do portal gov.pt, se tiver alterado a morada através do portal Gov.pt, por telefone ou num Espaço Cidadão, selecionando a opção ‘’Área reservada’’ – ''Pessoal’’ – ‘’Serviços Cartão de Cidadão no portal’’.</p> <button class="ept-btn--sm--sec mt-5 showmore"> Ver mais </button> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_K8wm6D6crhY6_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_K8wm6D6crhY6"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_K8wm6D6crhY6"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-462025" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="462023" data-analytics-asset-title="462:SRV:CES:FDS_Legislacao" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading">Qual a legislação de suporte?</h2> <div class="ept-mt--m checkedlist hiddenlinks-5"> <ul><li><p><a href="https://dre.pt/application/file/a/107111239">Lei 7/2007, de 5 de fevereiro, com a redação dada pela Lei 32/2017, de 1 de junho</a></p></li><li><p><a href="https://dre.pt/application/file/a/108225935">Portaria 291/2017, de 28 de setembro - taxas</a></p> </li><li><p><a href="https://dre.pt/application/file/a/108225931">Portaria 287/2017, de 28 de setembro - prazo de validade do cartão de cidadão</a></p> </li></ul> <button class="ept-btn--sm--sec mt-5 showmore"> Ver mais </button> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_EBatI6qN2zbX_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_EBatI6qN2zbX"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_EBatI6qN2zbX"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-462053" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="462051" data-analytics-asset-title="462:SRV:CES:FDS_Categorias" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading">Temas relacionados</h2> <div class="ept-mt--m checkedlist hiddenlinks-5"> <p> <a href="/temas/cidadania-e-documentos">Cidadania e documentos </a></p> <p> <a href="/temas/cidadania-e-documentos/cartao-de-cidadao">Cartão de Cidadão </a></p> <p> <a href="/temas/casa">Casa </a></p> <p> <a href="/temas/casa/mudar-de-casa">Mudar de casa </a></p> <button class="ept-btn--sm--sec mt-5 showmore"> Ver mais </button> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_s5pj4Fyt6G6E_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_s5pj4Fyt6G6E"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_s5pj4Fyt6G6E"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-462060" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="462058" data-analytics-asset-title="462:SRV:CES:FDS_EventosVida" data-analytics-asset-type="web-content"> <div class="ept-mt--l"> <h2 class="ept-heading2 ept-fds__heading">Guias práticos</h2> <div class="ept-mt--m checkedlist hiddenlinks-5"> <p> <a href="https://www2.gov.pt/guias/mudar-de-casa">Mudar de casa </a></p> <button class="ept-btn--sm--sec mt-5 showmore"> Ver mais </button> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_usefulinformation_ portlet-static portlet-static-end portlet-decorate " id="p_p_id_usefulinformation_INSTANCE_jSxSs4jkRLmg_"> <span id="p_usefulinformation_INSTANCE_jSxSs4jkRLmg"></span> <section class="portlet" id="portlet_usefulinformation_INSTANCE_jSxSs4jkRLmg"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div id="fb-portlet" class="feedbackCont container "> <input type="hidden" id="successmsg" value="O conteúdo desta página foi útil?"> <div class="panel-group"> <div class="panel panel-default noRoundCorners"> <div class="panel-heading"> <div class="panel-title"> <div class="feedback-header"> <svg class="feedback-header-icon" aria-labelledby="feedbackHeaderIcon"> <title id="feedbackHeaderIcon"> Dê-nos a sua opinião sobre esta página </title> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/icons/sprite.svg#bullhorn"></use> </svg> <span class="feedheader-txt"> Dê-nos a sua opinião sobre esta página </span> </div> </div> </div> <div class="panel-collapse collapse show"> <div class="panel-body"> <form id="form-feedback-level-1" class="form-feedback-level-1" onsubmit="validateAndSend_form(true); return false;"> <fieldset> <!-- header --> <legend class="d-flex flex-column"> <span class="wa__title ept-mb--s">Envie-nos o seu feedback</span> <span class="feed-desc ept-mb--s" style="margin-bottom: 0.5em !important">Dê-nos a sua opinião sobre os conteúdos desta página. 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class="wa__btn--minimize" aria-label="Minimizar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-minimize"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="videocall" data-action="to_close" class="wa__btn--close" aria-label="Fechar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="videocall" data-action="to_maximize" class="wa__btn--maximize" aria-label="Maximizar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-arrow-up"></use> </svg> </a> </div> </div> <div id="wa__videoContainer" class="wa__win__body"> <form id="contactForm--videocall" class="wa__form" data-rel="videocall"> <fieldset> <legend class="d-flex flex-column"> <span class="wa__title">Videochamada</span> <span class="wa__desc">Preencha o seguinte formulário para agendar a videochamada.</span> <span class="wa__info">Todos os campos são obrigatórios.</span> </legend> <div class="wa__form__field"> <label class="label--block" for="waVideoName">Nome</label> <input aria-required="true" type="text" class="wa__input wa__input__name" id="waVideoName" placeholder="Indique o seu nome" value="" /> <span class="error-message">O campo "Nome" é obrigatório.</span> </div> <div class="wa__form__field"> <label class="label--block" for="waVideoEmail">E-mail</label> <input aria-required="true" type="text" class="wa__input wa__input__email" id="waVideoEmail" placeholder="Indique o seu endereço de e-mail" value=""/> <span class="error-message">Por favor introduza email válido.</span> </div> <div class="wa__form__field"> <label class="label--block" for="waVideoPhone">Telefone</label> <input aria-required="true" name="phone" type="tel" class="wa__input wa__input__phone" id="waVideoPhone" placeholder="Indique o seu nº de telefone ou telemóvel" value=""/> <span class="error-message">Este campo é obrigatório.</span> </div> <div id="div-wa-input-country" class="wa__form__field"> <div class="wa__select__container"> <label class="hide-accessible" for="wa-select-input-country">País</label> <select id="wa-select-input-country" class="wa__input wa__input--select wa__input__country" name="wa__input__country" aria-required="true"> <option value="">Selecione o país onde se encontra</option> </select> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div id="div-wa-input-lang" class="wa__form__field"> <div class="wa__select__container"> <label class="hide-accessible" for="wa-select-input-lang">Lingua</label> <select id="wa-select-input-lang" class="wa__input wa__input--select wa__input__lang" name="wa__input__lang" aria-required="true"> <option value="">Escolha o idioma para a videochamada</option> </select> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div class="wa__form__field"> <label class="label--block" for="waVideoSubject">Assunto</label> <input disabled aria-required="true" type="text" class="wa__input wa__input__subject" id="waVideoSubject" placeholder="Indique o assunto do pedido de contacto" value=""/> <span class="error-message">O campo "Assunto" é obrigatório.</span> </div> <div class="wa__form__field"> <duet-fieldset id="calendarVideoCall" label="Calendario Videochamada" class="ept-collapse ept-search__filter ml-0 ept-mt--s"> <duet-grid responsive > <div class="calendarVideoCall-duet mb-3"> <span class="wa__input__cal--label">Escolher dia</span> <input for="dateday" disabled type="hidden" id="msghour" value="Escolher horário --:-- (Hora de Portugal Continental)"/> <duet-date-picker identifier="dateday" id="duetCalendarVC" name="wa__input__cal--day" expand margin="none" placeholder="--/--/----" value=""></duet-date-picker> </div> </duet-grid> </duet-fieldset> <span class="error-message">Este campo é obrigatório.</span> </div> <div id="div-wa-input-time" class="wa__form__field"> <div class="wa__select__container"> <label class="hide-accessible" for="wa-select-input-time">Horário</label> <select id="wa-select-input-time" class="wa__input wa__input--select wa__input__time" name="wa__input__time" aria-required="true"> </select> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <input type="hidden" name="captchatoken" id="captchatoken--videocall" value=""/> <div class="checkbox-card filter-level"> <div class="form-group form-inline input-checkbox-wrapper inp-check"> <label for="checkbox-name-video-terms"> <input class="treatAsInput field non-required need_tabIndex" name="checkbox-name-video-terms" id="checkbox-name-video-terms" value="" type="checkbox" tabindex="0" onclick="acceptTermsVideo()"> Li e aceito os <a href="https://www2.gov.pt/termos-e-condicoes/termos-e-condicoes-do-atendimento-por-videochamada" target="_blank">termos e condições do atendimento por videochamada.</a> </label> </div> </div> <button type="submit" class="ept-btn--sec ept-btn--wicon-r noClick" id="sendContactVideocall">Enviar pedido <svg class="icon36"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_direita" /> </svg> </button> </fieldset> </form> <div class="wa__success__screen wa--hidden"> <svg class="nc-icon icon-success"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-checked_circle" /> </svg> <p class="wa__title">Pedido de agendamento submetido com sucesso.</p> <p>Tem 15 minutos para aceder ao seu e-mail e concluir o agendamento.</p> <div class="wa__msg__close__container"> <button class="btn fechar-msg button wa__btn--close" type="button" data-action="to_close" data-rel="videocall" data-msg="true"> Fechar <svg class="nc-icon"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close" /> </svg> </button> </div> </div> <div class="wa__error__screen wa--hidden"> <svg class="nc-icon icon-error"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close" /> </svg> <p class="wa__title">Ocorreu um erro</p> <p>Por favor, tente mais tarde</p> <div class="wa__msg__close__container"> <p class="captcha__msg wa--hidden">Se acabou de fazer um pedido de contacto, terá de esperar cerca de dois minutos até que seja possível enviar novo pedido</p> <button class="btn fechar-msg button wa__btn--close" type="button" data-action="to_close" data-rel="videocall" data-msg="true">Fechar <svg class="nc-icon"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close" /> </svg> </button> </div> </div> <section class="wa__processing wa--hidden"> <header> <h2 class="wa__subtitle">Estamos a processar o seu pedido...</h2> </header> <p>Por favor, aguarde.</p> </section> </div> </div> <script>var btnSubmitForm=document.getElementById("sendContactVideocall");function acceptTermsVideo(){if(btnSubmitForm)if(btnSubmitForm.classList.contains("noClick"))btnSubmitForm.classList.remove("noClick");else btnSubmitForm.classList.add("noClick")};</script><div class="wa__win wa--hidden" role="dialog" aria-modal="true" data-win="feedback" data-status="form"> <div class="wa__win__header"> <p class="wa__header"> Dê-nos a sua opinião sobre esta página </p> <div class="wa__win__header__btns"> <a href="https://www2.gov.pt" data-rel="feedback" data-action="to_minimize" class="wa__btn--minimize" aria-label="Minimizar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-minimize"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="feedback" data-action="to_close" class="wa__btn--close" aria-label="Fechar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="feedback" data-action="to_maximize" class="wa__btn--maximize" aria-label="Maximizar janela de contactos"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-arrow-up"></use> </svg> </a> </div> </div> <div id="wa__feedbackContainer" class="wa__win__body"> <form id="contactForm--feedback" class="wa__form" data-rel="feedback"> <fieldset> <legend class="d-flex flex-column"> <span class="wa__title">Envie-nos o seu feedback</span> <span class="wa__desc">Dê-nos a sua opinião sobre os conteúdos desta página. Pode deixar-nos um comentário sobre o que podemos melhorar. Não vai receber resposta ao seu comentário.<br><br>Use o <a href="/contactos#formulario">formulário de contacto</a> para esclarecer dúvidas sobre a informação e os serviços disponibilizados neste portal.</span> <span class="wa__info">* campo obrigatório</span> </legend> <div class="wa__form__field"> <p>Encontrou o que procurava?*</p> <div class="wa__feedback__looking4"> <div class="wa__feedback__looking4__field"> <input type="radio" name="wa__feedback__looking4" id="wa__feedback__looking4--yes" value="Yes" aria-required="true"/> <label for="wa__feedback__looking4--yes">Sim</label> </div> <div class="wa__feedback__looking4__field"> <input type="radio" name="wa__feedback__looking4" id="wa__feedback__looking4--no" value="No" aria-required="true"/> <label for="wa__feedback__looking4--no">Não</label> </div> <div class="wa__feedback__looking4__field"> <input type="radio" name="wa__feedback__looking4" id="wa__feedback__looking4--part" value="Partly" aria-required="true"/> <label for="wa__feedback__looking4--part">Parcialmente</label> </div> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div class="wa__form__field"> <p class="label--block">Classifique a sua experiência*</p> <label class="hide-accessible" for="wa__feedback__rate--lowest">Muito má</label> <label class="hide-accessible" for="wa__feedback__rate--low">Má</label> <label class="hide-accessible" for="wa__feedback__rate--ok">Razoável</label> <label class="hide-accessible" for="wa__feedback__rate--high">Boa</label> <label class="hide-accessible" for="wa__feedback__rate--highest">Muito boa</label> <div class="wa__feedback__rate__wrapper"> <span class="wa__info__sm">Muito má</span> <div id="waFeedbackRateContainer"> <input type="radio" name="wa__feedback__rate" id="wa__feedback__rate--lowest" value="1" aria-required="true"/> <input type="radio" name="wa__feedback__rate" id="wa__feedback__rate--low" value="2" aria-required="true"/> <input type="radio" name="wa__feedback__rate" id="wa__feedback__rate--ok" value="3" aria-required="true"/> <input type="radio" name="wa__feedback__rate" id="wa__feedback__rate--high" value="4" aria-required="true"/> <input type="radio" name="wa__feedback__rate" id="wa__feedback__rate--highest" value="5" aria-required="true"/> </div> <span class="wa__info__sm">Muito boa</span> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div class="wa__form__field"> <label class="label--block" for="waFeedbackRemarks">Comentário</label> <textarea class="wa__input wa__input--textarea wa__input__remarks" placeholder="Em que podemos melhorar?" name="wa-feedback-remarks" id="waFeedbackRemarks" maxlength="500"></textarea> </div> <input type="hidden" name="captchatoken" id="captchatoken--feedback" value=""/> <button type="submit" class="ept-btn--sec ept-btn--wicon-r" id="sendContactFeedback">Enviar feedback <svg class="icon36"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_direita" /> </svg> </button> </fieldset> </form> <form id="contactForm--survey" class="wa__form wa--hidden" data-rel="survey"> <fieldset> <legend class="d-flex flex-column"> <span class="wa__title">Questionário</span> <span class="wa__desc">Por favor, diga-nos mais sobre a informação que encontrou.</span> </legend> <div class="wa__form__field"> <p class="label--block">A informação está correta?</p> <div class="wa__feedback__rate__wrapper"> <div id="waFBRatingsAcc" class="wa__feedback__rate__inputs"> <input type="radio" name="waFBRateAcc" id="waFBRateAcc--1" value="1" aria-required="true"/> <input type="radio" name="waFBRateAcc" id="waFBRateAcc--2" value="2" aria-required="true"/> <input type="radio" name="waFBRateAcc" id="waFBRateAcc--3" value="3" aria-required="true"/> <input type="radio" name="waFBRateAcc" id="waFBRateAcc--4" value="4" aria-required="true"/> <input type="radio" name="waFBRateAcc" id="waFBRateAcc--5" value="5" aria-required="true"/> </div> <div class="wa__feedback__rate__labels"> <label for="waFBRateAcc--1">1</label> <label for="waFBRateAcc--2">2</label> <label for="waFBRateAcc--3">3</label> <label for="waFBRateAcc--4">4</label> <label for="waFBRateAcc--5">5</label> </div> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div class="wa__form__field"> <p class="label--block">A informação é abrangente o suficiente?</p> <div class="wa__feedback__rate__wrapper"> <div id="waFBRatingsComp" class="wa__feedback__rate__inputs"> <input type="radio" name="waFBRateComp" id="waFBRateComp--1" value="1" aria-required="true"/> <input type="radio" name="waFBRateComp" id="waFBRateComp--2" value="2" aria-required="true"/> <input type="radio" name="waFBRateComp" id="waFBRateComp--3" value="3" aria-required="true"/> <input type="radio" name="waFBRateComp" id="waFBRateComp--4" value="4" aria-required="true"/> <input type="radio" name="waFBRateComp" id="waFBRateComp--5" value="5" aria-required="true"/> </div> <div class="wa__feedback__rate__labels"> <label for="waFBRateComp--1">1</label> <label for="waFBRateComp--2">2</label> <label for="waFBRateComp--3">3</label> <label for="waFBRateComp--4">4</label> <label for="waFBRateComp--5">5</label> </div> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div class="wa__form__field"> <p class="label--block">A linguagem é fácil de perceber?</p> <div class="wa__feedback__rate__wrapper"> <div id="waFBRatingsClear" class="wa__feedback__rate__inputs"> <input type="radio" name="waFBRateClear" id="waFBRateClear--1" value="1" aria-required="true"/> <input type="radio" name="waFBRateClear" id="waFBRateClear--2" value="2" aria-required="true"/> <input type="radio" name="waFBRateClear" id="waFBRateClear--3" value="3" aria-required="true"/> <input type="radio" name="waFBRateClear" id="waFBRateClear--4" value="4" aria-required="true"/> <input type="radio" name="waFBRateClear" id="waFBRateClear--5" value="5" aria-required="true"/> </div> <div class="wa__feedback__rate__labels"> <label for="waFBRateClear--1">1</label> <label for="waFBRateClear--2">2</label> <label for="waFBRateClear--3">3</label> <label for="waFBRateClear--4">4</label> <label for="waFBRateClear--5">5</label> </div> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div class="wa__form__field"> <p>A data da última atualização da informação está disponível na página?</p> <div class="wa__feedback__looking4"> <div class="wa__feedback__looking4__field"> <input type="radio" name="waFBMultChoiceUpdate" id="waFBMultChoiceUpdate--yes" value="Yes" aria-required="true"/> <label for="waFBMultChoiceUpdate--yes">Sim</label> </div> <div class="wa__feedback__looking4__field"> <input type="radio" name="waFBMultChoiceUpdate" id="waFBMultChoiceUpdate--no" value="No" aria-required="true"/> <label for="waFBMultChoiceUpdate--no">Não</label> </div> <div class="wa__feedback__looking4__field"> <input type="radio" name="waFBMultChoiceUpdate" id="waFBMultChoiceUpdate--dk" value="I do not know" aria-required="true"/> <label for="waFBMultChoiceUpdate--dk">Não sei</label> </div> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div class="wa__form__field"> <p>O nome da autoridade responsável pela informação está disponível na página?</p> <div class="wa__feedback__looking4"> <div class="wa__feedback__looking4__field"> <input type="radio" name="waFBMultChoiceOwner" id="waFBMultChoiceOwner--yes" value="Yes" aria-required="true"/> <label for="waFBMultChoiceOwner--yes">Sim</label> </div> <div class="wa__feedback__looking4__field"> <input type="radio" name="waFBMultChoiceOwner" id="waFBMultChoiceOwner--no" value="No" aria-required="true"/> <label for="waFBMultChoiceOwner--no">Não</label> </div> <div class="wa__feedback__looking4__field"> <input type="radio" name="waFBMultChoiceOwner" id="waFBMultChoiceOwner--dk" value="I do not know" aria-required="true"/> <label for="waFBMultChoiceOwner--dk">Não sei</label> </div> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div class="wa__form__field"> <p>Há referências a legislação?</p> <div class="wa__feedback__looking4"> <div class="wa__feedback__looking4__field"> <input type="radio" name="waFBMultChoiceRefs" id="waFBMultChoiceRefs--yes" value="Yes" aria-required="true"/> <label for="waFBMultChoiceRefs--yes">Sim</label> </div> <div class="wa__feedback__looking4__field"> <input type="radio" name="waFBMultChoiceRefs" id="waFBMultChoiceRefs--no" value="No" aria-required="true"/> <label for="waFBMultChoiceRefs--no">Não</label> </div> <div class="wa__feedback__looking4__field"> <input type="radio" name="waFBMultChoiceRefs" id="waFBMultChoiceRefs--dk" value="Not Relevant" aria-required="true"/> <label for="waFBMultChoiceRefs--dk">Não é relevante</label> </div> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <div class="wa__form__field"> <p>A informação está disponível em inglês?</p> <div class="wa__feedback__looking4"> <div class="wa__feedback__looking4__field"> <input type="radio" name="waFBMultChoiceEN" id="waFBMultChoiceEN--yes" value="Yes" aria-required="true"/> <label for="waFBMultChoiceEN--yes">Sim</label> </div> <div class="wa__feedback__looking4__field"> <input type="radio" name="waFBMultChoiceEN" id="waFBMultChoiceEN--no" value="No" aria-required="true"/> <label for="waFBMultChoiceEN--no">Não</label> </div> <div class="wa__feedback__looking4__field"> <input type="radio" name="waFBMultChoiceEN" id="waFBMultChoiceEN--dk" value="I do not know" aria-required="true"/> <label for="waFBMultChoiceEN--dk">Não sei</label> </div> </div> <span class="error-message">Este campo é obrigatório.</span> </div> <input type="hidden" name="captchatoken" id="captchatoken--survey" value=""/> <button type="submit" class="ept-btn--sec ept-btn--wicon-r" id="sendContactSurvey"> Submeter Questionário <svg class="icon36"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_direita" /> </svg> </button> </fieldset> </form><section class="wa__fb__success wa--hidden" id="waFBSuccess"> <header> <h2 class="wa__subtitle">Feedback submetido com sucesso.</h2> </header> <p>Pretende responder a um questionário sobre a sua experiência?</p> <a class="wa__link" id="waFBGo2Survey" title="Clicar para responder ao questionário"> Responder ao questionário </a> </section> <div class="wa__success__screen wa--hidden"> <svg class="nc-icon icon-success"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-checked_circle" /> </svg> <p class="wa__title">Feedback submetido com sucesso.</p> <p>O seu feedback foi submetido. 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