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European e-Justice Portal - Package Travel Directive (90/314)
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has-children" href="https://e-justice.europa.eu/89/EN/criminal_cases"><span> Criminal cases </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a class="has-content has-children" href="https://e-justice.europa.eu/37136/EN/judicial_cooperation"><span> Judicial cooperation </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/90/EN/european_arrest_warrant">European arrest warrant</a></li><li><a href="https://e-justice.europa.eu/92/EN/european_investigation_order_mutual_legal_assistance_and_joint_investigation_teams">European Investigation Order, mutual legal assistance and Joint Investigation Teams</a></li><li><a href="https://e-justice.europa.eu/96/EN/detention_and_transfer_of_prisoners">Detention and transfer of prisoners</a></li><li><a href="https://e-justice.europa.eu/94/EN/confiscation">Confiscation</a></li><li><a href="https://e-justice.europa.eu/93/EN/freezing_of_assets_and_evidence">Freezing of assets and evidence</a></li><li><a href="https://e-justice.europa.eu/388/EN/payment_of_fines">Payment of fines</a></li><li><a href="https://e-justice.europa.eu/360/EN/european_protection_order">European protection order</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/37137/EN/tools_of_judicial_cooperation"><span> Tools of judicial cooperation </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/37138/EN/eevidence_digital_exchange_system">e-Evidence Digital Exchange System</a></li></ul></li><li><a href="https://e-justice.europa.eu/99/EN/which_countrys_court_is_responsible_conflicts_of_jurisdiction">Which country’s court is responsible (Conflicts of jurisdiction)</a></li></ul></li><li><a href="https://e-justice.europa.eu/473/EN/judicial_auctions">Judicial auctions</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/36019/EN/videoconferencing"><span> Videoconferencing </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/69/EN/general_information">General information</a></li><li><a href="https://e-justice.europa.eu/70/EN/general_policy_description">General policy description</a></li><li><a href="https://e-justice.europa.eu/39432/EN/taking_evidence_by_videoconference">Taking evidence by videoconference</a></li><li><a href="https://e-justice.europa.eu/71/EN/manual">Manual</a></li><li><a href="https://e-justice.europa.eu/319/EN/facilities_in_eu_countries">Facilities in EU countries</a></li></ul></li></ul></div> <div class="menu-block"><a class="title has-content" href="https://e-justice.europa.eu/511/EN/taking_legal_action"><span>Taking legal action</span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a class="has-content has-children" href="https://e-justice.europa.eu/62/EN/mediation"><span> Mediation </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/63/EN/eu_rules_on_mediation">EU rules on mediation</a></li><li><a href="https://e-justice.europa.eu/64/EN/mediation_in_eu_countries">Mediation in EU countries</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/521/EN/family_mediation"><span> Family mediation </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/372/EN/family_mediation">Family mediation</a></li><li><a href="https://e-justice.europa.eu/383/EN/principles_and_stages">Principles and stages</a></li><li><a href="https://e-justice.europa.eu/384/EN/how_it_works">How it works</a></li><li><a href="https://e-justice.europa.eu/385/EN/costs">Costs</a></li><li><a href="https://e-justice.europa.eu/386/EN/legislation">Legislation</a></li></ul></li></ul></li><li><a href="https://e-justice.europa.eu/37129/EN/legal_aid">Legal aid</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/155/EN/online_forms"><span> Online forms </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/156/EN/european_payment_order_forms">European Payment Order forms</a></li><li><a href="https://e-justice.europa.eu/177/EN/small_claims_forms">Small claims forms</a></li><li><a href="https://e-justice.europa.eu/271/EN/brussels_iia_regulation__matrimonial_matters_and_matters_of_parental_responsibility_forms">Brussels IIa Regulation - Matrimonial matters and matters of parental responsibility forms</a></li><li><a href="https://e-justice.europa.eu/273/EN/judgments_in_civil_and_commercial_matters_forms">Judgments in civil and commercial matters forms</a></li><li><a href="https://e-justice.europa.eu/157/EN/legal_aid_forms">Legal aid forms</a></li><li><a href="https://e-justice.europa.eu/274/EN/maintenance_obligations_forms">Maintenance obligations forms</a></li><li><a href="https://e-justice.europa.eu/270/EN/european_enforcement_order_forms">European enforcement order forms</a></li><li><a href="https://e-justice.europa.eu/378/EN/european_account_preservation_order_forms">European Account Preservation Order forms</a></li><li><a href="https://e-justice.europa.eu/272/EN/compensation_to_crime_victims_forms">Compensation to crime victims forms</a></li><li><a href="https://e-justice.europa.eu/35981/EN/public_documents_forms">Public documents forms</a></li><li><a href="https://e-justice.europa.eu/478/EN/european_certificate_of_succession">European Certificate of Succession</a></li><li><a href="https://e-justice.europa.eu/556/EN/mutual_recognition_of_protection_measures_forms">Mutual recognition of protection measures forms</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/522/EN/where_and_how"><span> Where and how </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/33/EN/in_which_eu_country">In which EU country?</a></li><li><a href="https://e-justice.europa.eu/34/EN/how_to_bring_a_case_to_court">How to bring a case to court</a></li><li><a href="https://e-justice.europa.eu/340/EN/which_country_s_law_applies">Which country's law applies?</a></li><li><a href="https://e-justice.europa.eu/37/EN/costs">Costs</a></li><li><a href="https://e-justice.europa.eu/404/EN/interest_rates">Interest rates</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/523/EN/legal_systems__eu_and_national"><span> Legal systems - EU and national </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/15/EN/eu_courts">EU courts</a></li><li><a href="https://e-justice.europa.eu/16/EN/national_justice_systems">National justice systems</a></li><li><a href="https://e-justice.europa.eu/18/EN/national_ordinary_courts">National ordinary courts</a></li><li><a href="https://e-justice.europa.eu/19/EN/national_specialised_courts">National specialised courts</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/321/EN/european_judicial_atlas_in_civil_matters"><span> European Judicial Atlas in civil matters </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/353/EN/european_payment_order">European payment order</a></li><li><a href="https://e-justice.europa.eu/354/EN/small_claims">Small claims</a></li><li><a href="https://e-justice.europa.eu/391/EN/judgments_in_civil_and_commercial_matters__brussels_i_regulation">Judgments in civil and commercial matters - Brussels I Regulation</a></li><li><a href="https://e-justice.europa.eu/350/EN/brussels_i_regulation_recast">Brussels I Regulation (recast)</a></li><li><a href="https://e-justice.europa.eu/390/EN/legal_aid">Legal aid</a></li><li><a href="https://e-justice.europa.eu/355/EN/maintenance_obligations">Maintenance obligations</a></li><li><a href="https://e-justice.europa.eu/377/EN/brussels_iia_regulation__matrimonial_matters_and_matters_of_parental_responsibility">Brussels IIa Regulation - Matrimonial matters and matters of parental responsibility</a></li><li><a href="https://e-justice.europa.eu/37842/EN/brussels_iib_regulation__matrimonial_matters_and_matters_of_parental_responsibility_recast_">Brussels IIb Regulation - Matrimonial matters and matters of parental responsibility (recast) </a></li><li><a href="https://e-justice.europa.eu/373/EN/serving_documents">Serving documents</a></li><li><a href="https://e-justice.europa.eu/38580/EN/serving_documents_recast">Serving documents (recast)</a></li><li><a href="https://e-justice.europa.eu/374/EN/taking_evidence">Taking evidence</a></li><li><a href="https://e-justice.europa.eu/38581/EN/taking_evidence_recast">Taking evidence (recast)</a></li><li><a href="https://e-justice.europa.eu/376/EN/european_enforcement_order">European enforcement order</a></li><li><a href="https://e-justice.europa.eu/352/EN/mutual_recognition_of_protection_measures_in_civil_matters">Mutual recognition of protection measures in civil matters</a></li><li><a href="https://e-justice.europa.eu/356/EN/divorce_and_legal_separation">Divorce and legal separation</a></li><li><a href="https://e-justice.europa.eu/357/EN/mediation">Mediation</a></li><li><a href="https://e-justice.europa.eu/380/EN/succession">Succession</a></li><li><a href="https://e-justice.europa.eu/379/EN/european_account_preservation_order">European Account Preservation Order</a></li><li><a href="https://e-justice.europa.eu/448/EN/compensation_to_crime_victims">Compensation to crime victims</a></li><li><a href="https://e-justice.europa.eu/559/EN/matters_of_matrimonial_property_regimes">Matters of matrimonial property regimes</a></li><li><a href="https://e-justice.europa.eu/560/EN/matters_of_the_property_consequences_of_registered_partnerships">Matters of the property consequences of registered partnerships</a></li><li><a href="https://e-justice.europa.eu/561/EN/public_documents">Public documents</a></li></ul></li></ul></div> <div class="menu-block"><a class="title has-content" href="https://e-justice.europa.eu/512/EN/your_rights"><span>Your rights</span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/169/EN/defendants_criminal_proceedings">Defendants (criminal proceedings)</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/65/EN/victims_of_crime"><span> Victims of crime </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/66/EN/victims_criminal_proceedings">Victims (criminal proceedings)</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/67/EN/compensation"><span> Compensation </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/491/EN/if_my_claim_is_to_be_considered_in_this_country">If my claim is to be considered in this country</a></li><li><a href="https://e-justice.europa.eu/492/EN/if_my_claim_is_to_be_sent_from_this_country_to_another_eu_country">If my claim is to be sent from this country to another EU country</a></li><li><a href="https://e-justice.europa.eu/493/EN/if_my_claim_from_another_country_is_to_be_considered_in_this_country">If my claim (from another country) is to be considered in this country</a></li><li><a href="https://e-justice.europa.eu/494/EN/claiming_damages_from_the_offender">Claiming damages from the offender</a></li></ul></li><li><a href="https://e-justice.europa.eu/171/EN/victims__rights__by_country">Victims' rights - by country</a></li><li><a href="https://e-justice.europa.eu/358/EN/mutual_recognition_of_protection_measures">Mutual recognition of protection measures</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/581/EN/fundamental_rights"><span> Fundamental rights </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/582/EN/fundamental_rights_in_the_european_union">Fundamental rights in the European Union</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/584/EN/charter_tutorial"><span> Charter tutorial </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/563/EN/part_i__protecting_fundamental_rights_within_the_european_union">Part I - Protecting fundamental rights within the European Union</a></li><li><a href="https://e-justice.europa.eu/564/EN/part_ii__when_can_an_individual_seek_protection_under_the_charter">Part II - When can an individual seek protection under the Charter</a></li><li><a href="https://e-justice.europa.eu/565/EN/part_iii__scope_of_application_interpretation_and_effects_of_the_charter">Part III - Scope of application, interpretation and effects of the Charter</a></li></ul></li><li><a href="https://e-justice.europa.eu/583/EN/does_the_charter_apply_to_my_case">Does the Charter apply to my case</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/585/EN/where_can_i_get_help"><span> Where can I get help </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/459/EN/fundamental_rights_interactive_tool">Fundamental rights interactive tool</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/586/EN/list_of_relevant_courts_and_bodies"><span> List of relevant courts and bodies </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/176/EN/national_courts_and_other_nonjudicial_bodies">National courts and other non-judicial bodies</a></li><li><a href="https://e-justice.europa.eu/35915/EN/other_eu_and_international_complaint_bodies">Other EU and International complaint bodies</a></li></ul></li><li><a href="https://e-justice.europa.eu/35914/EN/glossary">Glossary</a></li></ul></li><li><a href="https://e-justice.europa.eu/37134/EN/member_states_best_practices_on_the_charter">Member States’ best practices on the Charter</a></li><li><a href="https://e-justice.europa.eu/580/EN/business_and_human_rights">Business and human rights</a></li><li><a href="https://e-justice.europa.eu/39436/EN/fra_materials_and_tools_on_the_charter">FRA materials and tools on the Charter</a></li></ul></li><li><a href="https://e-justice.europa.eu/551/EN/public_documents">Public documents</a></li><li><a href="https://e-justice.europa.eu/38579/EN/protection_of_vulnerable_adults">Protection of vulnerable adults</a></li><li><a href="https://e-justice.europa.eu/35998/EN/rights_of_minors_in_court_proceedings">Rights of minors in court proceedings</a></li><li><a href="https://e-justice.europa.eu/300/EN/access_to_justice_in_environmental_matters">Access to justice in environmental matters</a></li></ul></div> <div class="menu-block"><a class="title has-content" href="https://e-justice.europa.eu/513/EN/legislation_and_case_law"><span>Legislation and case law</span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/3/EN/eu_law">EU law</a></li><li><a href="https://e-justice.europa.eu/6/EN/national_legislation">National legislation</a></li><li><a href="https://e-justice.europa.eu/10/EN/international_law">International law</a></li><li><a href="https://e-justice.europa.eu/546/EN/publication_of_official_announcements">Publication of official announcements</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/591/EN/consumer_law_database"><span> Consumer Law Database </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/37160/EN/country">Country</a></li><li><a href="https://e-justice.europa.eu/37165/EN/enforcement">Enforcement</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/599/EN/price_indication_directive_986"><span> Price Indication Directive (98/6) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/600/EN/text_of_the_directive_986">Text of the Directive (98/6)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/635/EN/consumer_sales_and_guarantees_directive_199944"><span> Consumer Sales and Guarantees Directive (1999/44) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/636/EN/text_of_the_directive_199944">Text of the Directive (1999/44)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/595/EN/unfair_commercial_practices_directive_200529"><span> Unfair Commercial Practices Directive (2005/29) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/596/EN/text_of_the_directive_200529">Text of the Directive (2005/29)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/615/EN/misleading_and_comparative_advertising_directive_2006114"><span> Misleading and Comparative Advertising Directive (2006/114) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/616/EN/text_of_the_directive_2006114">Text of the Directive (2006/114)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/619/EN/timeshare_directive_2008122"><span> Timeshare Directive (2008/122) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/620/EN/text_of_the_directive_2008122">Text of the Directive (2008/122)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/607/EN/injunctions_directive_200922"><span> Injunctions Directive (2009/22) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/608/EN/text_of_the_directive_200922">Text of the Directive (2009/22)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/639/EN/consumer_rights_directive_201183"><span> Consumer Rights Directive (2011/83) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/640/EN/text_of_the_directive_201183">Text of the Directive (2011/83)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/627/EN/unfair_contract_terms_directive_9313"><span> Unfair Contract Terms Directive (93/13) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/628/EN/text_of_the_directive_9313">Text of the Directive (93/13)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/35909/EN/package_travel_directive_20152302"><span> Package Travel Directive (2015/2302) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/35912/EN/text_of_directive_20152302">Text of directive (2015/2302)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/39450/EN/digital_content_directive"><span> Digital Content Directive </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/39453/EN/text_of_the_directive_2019770">Text of the directive (2019/770)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/39451/EN/sale_of_goods_directive"><span> Sale of goods directive </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/39454/EN/text_of_the_directive_2019771">Text of the directive (2019/771)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/39452/EN/representative_actions_directive"><span> Representative actions directive </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/39455/EN/text_of_the_directive_20201828">Text of the directive (2020/1828)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/593/EN/repealed"><span> Repealed </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a class="has-content has-children" href="https://e-justice.europa.eu/623/EN/doorstep_selling_directive_85577"><span> Doorstep Selling Directive (85/577) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/624/EN/text_of_the_directive_85577">Text of the Directive (85/577)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/611/EN/package_travel_directive_90314"><span> Package Travel Directive (90/314) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314">Text of the Directive (90/314)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/631/EN/timeshare_directive_9447"><span> Timeshare Directive (94/47) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/632/EN/text_of_the_directive_9447">Text of the Directive (94/47)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/603/EN/distance_selling_directive_977"><span> Distance Selling Directive (97/7) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/604/EN/text_of_the_directive_977">Text of the Directive (97/7)</a></li></ul></li></ul></li></ul></li><li><a href="https://e-justice.europa.eu/119/EN/glossaries_and_translations">Glossaries and translations</a></li><li><a href="https://e-justice.europa.eu/12/EN/eu_case_law">EU case law</a></li><li><a href="https://e-justice.europa.eu/175/EN/european_case_law_identifier_ecli">European Case Law Identifier (ECLI)</a></li><li><a href="https://e-justice.europa.eu/430/EN/european_case_law_identifier_ecli_search_engine?m=1">European Case Law Identifier (ECLI) search engine</a></li><li><a href="https://e-justice.europa.eu/579/EN/freedom_of_movement_and_other_union_citizens_rights">Freedom of movement and other Union citizens’ rights</a></li><li><a href="https://e-justice.europa.eu/13/EN/national_case_law">National case law</a></li><li><a href="https://e-justice.europa.eu/150/EN/international_case_law">International case law</a></li></ul></div> <div class="menu-block"><a class="title has-content" href="https://e-justice.europa.eu/514/EN/registers__business_insolvency_amp_land"><span>Registers - business, insolvency & land</span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/489/EN/business_registers__search_for_a_company_in_the_eu?m=1">Business registers – search for a company in the EU</a></li><li><a href="https://e-justice.europa.eu/106/EN/business_registers_in_eu_countries">Business registers in EU countries</a></li><li><a href="https://e-justice.europa.eu/108/EN/land_registers__eu_level">Land registers - EU level</a></li><li><a href="https://e-justice.europa.eu/109/EN/land_registers_in_eu_countries">Land registers in EU countries</a></li><li><a href="https://e-justice.europa.eu/110/EN/bankruptcy_and_insolvency_registers">Bankruptcy and insolvency registers</a></li><li><a href="https://e-justice.europa.eu/38590/EN/beneficial_ownership_registers_interconnection_system_boris?m=1">Beneficial ownership registers interconnection system (BORIS)</a></li><li><a href="https://e-justice.europa.eu/246/EN/bankruptcy_amp_insolvency_registers__search_for_insolvent_debtors_in_the_eu?m=1">Bankruptcy & insolvency registers - search for insolvent debtors in the EU</a></li></ul></div> <div class="menu-block"><a class="title has-content" href="https://e-justice.europa.eu/515/EN/find_a_legal_professional"><span>Find a legal professional</span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/29/EN/types_of_legal_professions">Types of legal professions</a></li><li><a href="https://e-justice.europa.eu/334/EN/lawyers?m=1">Lawyers</a></li><li><a href="https://e-justice.europa.eu/335/EN/notaries?m=1">Notaries</a></li><li><a href="https://e-justice.europa.eu/116/EN/legal_translatorsinterpreters">Legal translators/interpreters</a></li><li><a href="https://e-justice.europa.eu/37146/EN/find_an_expert">Find an expert</a></li><li><a href="https://e-justice.europa.eu/550/EN/forensic_experts">Forensic experts</a></li><li><a href="https://e-justice.europa.eu/117/EN/mediators">Mediators</a></li></ul></div> <div class="menu-block"><a class="title has-content" href="https://e-justice.europa.eu/516/EN/trainings_judicial_networks_and_agencies"><span>Trainings, judicial networks and agencies</span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a class="has-content has-children" href="https://e-justice.europa.eu/120/EN/training_of_justice_professionals"><span> Training of justice professionals </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/121/EN/eu_judicial_training_policy">EU judicial training policy</a></li><li><a href="https://e-justice.europa.eu/37158/EN/european_training_platform">European training platform</a></li><li><a href="https://e-justice.europa.eu/122/EN/eu_training_networks_amp_structures">EU training networks & structures</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/123/EN/national_training_systems"><span> National training systems </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/39442/EN/initial_training_of_judges_and_prosecutors_in_the_european_union">Initial training of judges and prosecutors in the European Union</a></li><li><a href="https://e-justice.europa.eu/38584/EN/initial_training_of_lawyers_in_the_european_union">Initial training of lawyers in the European Union</a></li><li><a href="https://e-justice.europa.eu/406/EN/judiciary_training_providers">Judiciary training providers</a></li><li><a href="https://e-justice.europa.eu/408/EN/court_staff_training_systems">Court staff training systems</a></li><li><a href="https://e-justice.europa.eu/407/EN/lawyers__training_systems">Lawyers' training systems</a></li></ul></li><li><a href="https://e-justice.europa.eu/311/EN/good_training_practices">Good training practices</a></li><li><a href="https://e-justice.europa.eu/253/EN/training_methodology">Training methodology</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/21/EN/european_judicial_network_in_civil_and_commercial_matters"><span> European Judicial Network in civil and commercial matters </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/431/EN/about_the_network">About the network</a></li><li><a href="https://e-justice.europa.eu/436/EN/information_for_citizens">Information for citizens</a></li><li><a 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EJN</a></li><li><a href="https://e-justice.europa.eu/530/EN/judicial_atlas_in_criminal_matters">Judicial ATLAS in criminal matters</a></li><li><a href="https://e-justice.europa.eu/526/EN/compendium">Compendium</a></li><li><a href="https://e-justice.europa.eu/548/EN/judicial_library">Judicial library</a></li><li><a href="https://e-justice.europa.eu/528/EN/fiches_belges">Fiches Belges</a></li><li><a href="https://e-justice.europa.eu/529/EN/information_about_national_systems">Information about national systems</a></li><li><a href="https://e-justice.europa.eu/527/EN/cooperation_with_noneu_countries_and_judicial_networks">Cooperation with non-EU countries and judicial networks</a></li></ul></li><li><a href="https://e-justice.europa.eu/23/EN/eurojust">Eurojust</a></li><li><a href="https://e-justice.europa.eu/178/EN/european_law_institute">European Law Institute</a></li><li><a href="https://e-justice.europa.eu/558/EN/europris">EuroPris</a></li></ul></div> </div> </div> </div> </header> </div> 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href='https://e-justice.europa.eu/513/EN/legislation_and_case_law'>Legislation and case law</a></li> <li data-id=""><a href='https://e-justice.europa.eu/591/EN/consumer_law_database'>Consumer Law Database</a></li> <li data-id=""><a href='https://e-justice.europa.eu/593/EN/repealed'>Repealed</a></li> <li data-id=""><a>Package Travel Directive (90/314)</a></li> </ul> <div class="intro-wrapper"> <div class="title-block"> <h1>Package Travel Directive (90/314)</h1> <div class="subtitle js-toggle"> <p> </p> </div> </div> </div> </div> </div> <!-- START HTML FROM PROTOTYPE SITE --> <div class="content detail-page collapse-mobile-margin"> <div id="maincontent" class="center"> <div class="sidebar"> <div class="hide-mobile"> <div class="sidebar-actions"> <span id="printButton"><a rel="nofollow" href="https://e-justice.europa.eu/611/EN/package_travel_directive_90314?action=print" title="Print" id="tl_wprint" target="_blank" onclick="return 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the directive apply?</a></li> <li><a href="https://e-justice.europa.eu/611/EN/package_travel_directive_90314#tocHeader3">Background</a></li> <li><a href="https://e-justice.europa.eu/611/EN/package_travel_directive_90314#tocHeader4">* Key terms</a></li> <li><a href="https://e-justice.europa.eu/611/EN/package_travel_directive_90314#tocHeader5">Main document</a></li> <li><a href="https://e-justice.europa.eu/611/EN/package_travel_directive_90314#tocHeader6">Related documents</a></li> </ul> </div> <a tabindex="-1" id="linkToTOC" href="https://e-justice.europa.eu/directivePartsTableOfContents.do?idTaxonomy=611&fromParentPage=yes"><h4 tabindex="0" onkeyup=" if (event.keyCode == 13) {$('#linkToTOC')[0].click();}" id="text_of_directive">text of the directive</h4></a> <div class="lang-select-detail js-toggle"> <p class="js-toggle-trigger">Find information per region</p> <ul class="flags geoPicker"> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?EUROPEAN_UNION&member=1" class="flag flag-eu " data-pseudo="before" data-class="ie01" data-title=""><span class="full">European Union</span><span class="short">eu</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?BELGIUM&member=1" class="flag flag-be " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Belgium</span><span class="short">be</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?BULGARIA&member=1" class="flag flag-bg " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Bulgaria</span><span class="short">bg</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?CZECHIA&member=1" class="flag flag-cz " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Czechia</span><span class="short">cz</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?DENMARK&member=1" class="flag flag-dk " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Denmark</span><span class="short">dk</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?GERMANY&member=1" class="flag flag-de " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Germany</span><span class="short">de</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?ESTONIA&member=1" class="flag flag-ee " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Estonia</span><span class="short">ee</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?IRELAND&member=1" class="flag flag-ie " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Ireland</span><span class="short">ie</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?GREECE&member=1" class="flag flag-el " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Greece</span><span class="short">el</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?SPAIN&member=1" class="flag flag-es " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Spain</span><span class="short">es</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?FRANCE&member=1" class="flag flag-fr " data-pseudo="before" data-class="ie01" data-title=""><span class="full">France</span><span class="short">fr</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?CROATIA&member=1" class="flag flag-hr " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Croatia</span><span class="short">hr</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?ITALY&member=1" class="flag flag-it " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Italy</span><span class="short">it</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?CYPRUS&member=1" class="flag flag-cy " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Cyprus</span><span class="short">cy</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?LATVIA&member=1" class="flag flag-lv " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Latvia</span><span class="short">lv</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?LITHUANIA&member=1" class="flag flag-lt " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Lithuania</span><span class="short">lt</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?LUXEMBOURG&member=1" class="flag flag-lu " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Luxembourg</span><span class="short">lu</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?HUNGARY&member=1" class="flag flag-hu " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Hungary</span><span class="short">hu</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?MALTA&member=1" class="flag flag-mt " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Malta</span><span class="short">mt</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?NETHERLANDS&member=1" class="flag flag-nl " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Netherlands</span><span class="short">nl</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?AUSTRIA&member=1" class="flag flag-at " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Austria</span><span class="short">at</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?POLAND&member=1" class="flag flag-pl " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Poland</span><span class="short">pl</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?PORTUGAL&member=1" class="flag flag-pt " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Portugal</span><span class="short">pt</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?ROMANIA&member=1" class="flag flag-ro " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Romania</span><span class="short">ro</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?SLOVENIA&member=1" class="flag flag-si " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Slovenia</span><span class="short">si</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?SLOVAKIA&member=1" class="flag flag-sk " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Slovakia</span><span class="short">sk</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?FINLAND&member=1" class="flag flag-fi " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Finland</span><span class="short">fi</span></a> </li> <li> <a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314?SWEDEN&member=1" class="flag flag-se " data-pseudo="before" data-class="ie01" data-title=""><span class="full">Sweden</span><span class="short">se</span></a> </li> </ul> </div> </div> <div class="content-bar"> <script type="text/javascript" src="https://e-justice.europa.eu/js/dynforms/dss_applet/jquery-1.9.1.min.js"></script> <style> .contentArea ul { overflow: hidden; } /*BUG 93891*/ @media only screen and (max-width: 480px) { .contentArea table { table-layout:fixed; overflow-x: auto; display: block; } .contentArea table td{ overflow: hidden; width:446px; text-overflow: ellipsis; word-wrap: break-word; word-break: break-all; } } </style> <div class="contentArea"> <a name="tocHeader0"></a> <h2 class="ti-chapter"><span>What is the aim of the directive?</span></h2> <ul class="disc"> <li>It creates uniform minimum standards that apply to package travel, package holidays and package tours in the European Union (EU).</li> <li>It therefore enables consumers to purchase these services with a maximum of guarantees within the EU’s internal market.</li> </ul> <a name="tocHeader1"></a> <h2 class="ti-chapter">Key points</h2> <p class="normal">A package is a combination of at least two different types of travel services (transport, accommodation or other tourist services) which meets the following two conditions:</p> <ul class="disc"> <li>it must cover a period of more than 24 hours or overnight accommodation; and</li> <li>it must be sold at an inclusive price.</li> </ul> <h3 class="normal">Consumer information</h3> <ul class="disc"> <li>Any brochure made available to the consumer must indicate clearly and accurately: <ul class="disc"> <li>the price;</li> <li>the destination, the itinerary and the means of transport used;</li> <li>the type of accommodation;</li> <li>the meal plan;</li> <li>the passport and visa requirements;</li> <li>the health formalities;</li> <li>the timetable for payment;</li> <li>the deadline for informing the consumer in the event of cancellation.</li> </ul> </li> <li>The information contained in the brochure is binding on the organiser. In the case of changes to this information, the consumer must be clearly informed so that they can give their agreement.</li> <li>Before the contract is concluded, the organiser must provide, in writing, certain information on passports, visas (periods for obtaining them) and health formalities.</li> <li>Before the start of the journey, the organiser must provide, in writing: <ul class="disc"> <li>the times and places of intermediate stops and transport connections, as well as details of the accommodation;</li> <li>the name, address and telephone number of the organiser’s local representative or, failing that, an emergency telephone number;</li> <li>certain additional details in the case of journeys involving children;</li> <li>information on optional contracts covering insurance or assistance.</li> </ul> </li> </ul> <h3 class="normal">Changes to the contract</h3> <ul class="disc"> <li>The consumer may transfer his or her booking to another person who satisfies all the conditions required by the package, informing the organiser or retailer a reasonable time before departure. The original consumer will be jointly and severally liable for payment of the balance due, and any possible additional costs, with the person who has accepted the transferred booking.</li> <li>The prices stated in the contract may not be changed unless the contract expressly provides for the possibility. In such a case, only variations in transport costs, dues, taxes or fees chargeable and exchange rates are relevant.</li> <li>If the organiser alters the contract significantly, the consumer may either withdraw from the contract without penalty; or agree to the changes by accepting a rider (i.e. an additional clause) to the contract.</li> </ul> <h3 class="normal">Cancellation or failure to perform the contract</h3> <ul class="disc"> <li>If the consumer does not agree to organiser’s changes and withdraws from the contract, or if the organiser cancels the package, the consumer has the right either to take an alternative package (where this is offered) or to be reimbursed the sums paid. Where appropriate, the consumer is entitled to be compensated for non-performance of the contract.</li> <li>The organiser is effectively responsible for the failure to perform or the improper performance of the contract, except where the consumer is at fault or for reasons of force majeure<a href="#keyterm_E0001">*</a>.</li> </ul> <h3 class="normal">New rules from July 2018</h3> <p class="normal">Directive 90/314/EEC will be repealed and replaced by <a href="https://eur-lex.europa.eu/legal-content/EN/AUTO/?uri=uriserv:090405_1" title="" class="external" target="_blank">Directive (EU) 2015/2302</a> from 1 July 2018. The new directive will extend protection beyond traditional package holidays organised by tour operators. It will protect consumers who book other forms of combined travel, e.g. a combination of a flight plus hotel or car rental put together on a website.</p> <a name="tocHeader2"></a> <h2 class="ti-chapter">From when does the directive apply?</h2> <p class="normal">It has applied since 18 June 1990. EU countries had to incorporate it into national law by 31 December 1992.</p> <a name="tocHeader3"></a> <h2 class="ti-chapter">Background</h2> <p class="normal">For more information, see:</p> <ul class="disc"> <li><a href="http://ec.europa.eu/consumers/consumer_rights/travel/index_en.htm" title="" class="external" target="_blank">‘Travel and Timeshare’</a> on the European Commission's website.</li> </ul> <a name="tocHeader4"></a> <h2 class="ti-chapter">* Key terms</h2> <div> <p class="normal">Force majeur: an event that cannot be anticipated or which, if anticipated, is too strong to be controlled, i.e.it cannot be evaded through the exercise of due care such as a natural disaster.</p> </div> <a name="tocHeader5"></a> <h2 class="ti-chapter">Main document</h2> <p class="normal">Council Directive <a href="https://eur-lex.europa.eu/legal-content/EN/AUTO/?uri=celex:31990L0314" title="" class="external" target="_blank">90/314/EEC</a> of 13 June 1990 on package travel, package holidays and package tours (OJ L 158, 23.6.1990, pp. 59–64)</p> <a name="tocHeader6"></a> <h2 class="ti-chapter">Related documents</h2> <p class="normal">Directive <a href="https://eur-lex.europa.eu/legal-content/EN/AUTO/?uri=celex:32005L0029" title="" class="external" target="_blank">2005/29/EC</a> of the European Parliament and of the Council of 11 May 2005 concerning unfair business-to-consumer commercial practices in the internal market and amending Council Directive 84/450/EEC, Directives 97/7/EC, 98/27/EC and 2002/65/EC of the European Parliament and of the Council and Regulation (EC) No 2006/2004 of the European Parliament and of the Council (‘Unfair Commercial Practices Directive’) (OJ L 149, 11.6.2005, pp. 22-39)</p> <p class="normal">Directive (EU) <a href="https://eur-lex.europa.eu/legal-content/EN/AUTO/?uri=celex:32015L2302" title="" class="external" target="_blank">2015/2302</a> of the European Parliament and of the Council of 25 November 2015 on package travel and linked travel arrangements, amending Regulation (EC) No 2006/2004 and Directive 2011/83/EU of the European Parliament and of the Council and repealing Council Directive 90/314/EEC (OJ L 326, 11.12.2015, pp. 1–33).</p> </div> <!-- CR 111 --> <!-- END OF CR 111 --> <div class="last-update"> <div class="date" style="overflow:hidden">Last update: 14/10/2021</div> <p class="textFoot">This page is maintained by the European Commission. 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href="https://e-justice.europa.eu/64/EN/mediation_in_eu_countries">Mediation in EU countries</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/521/EN/family_mediation"><span> Family mediation </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/372/EN/family_mediation">Family mediation</a></li><li><a href="https://e-justice.europa.eu/383/EN/principles_and_stages">Principles and stages</a></li><li><a href="https://e-justice.europa.eu/384/EN/how_it_works">How it works</a></li><li><a href="https://e-justice.europa.eu/385/EN/costs">Costs</a></li><li><a href="https://e-justice.europa.eu/386/EN/legislation">Legislation</a></li></ul></li></ul></li><li><a href="https://e-justice.europa.eu/37129/EN/legal_aid">Legal aid</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/155/EN/online_forms"><span> Online forms </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/156/EN/european_payment_order_forms">European Payment Order forms</a></li><li><a href="https://e-justice.europa.eu/177/EN/small_claims_forms">Small claims forms</a></li><li><a href="https://e-justice.europa.eu/271/EN/brussels_iia_regulation__matrimonial_matters_and_matters_of_parental_responsibility_forms">Brussels IIa Regulation - Matrimonial matters and matters of parental responsibility forms</a></li><li><a href="https://e-justice.europa.eu/273/EN/judgments_in_civil_and_commercial_matters_forms">Judgments in civil and commercial matters forms</a></li><li><a href="https://e-justice.europa.eu/157/EN/legal_aid_forms">Legal aid forms</a></li><li><a href="https://e-justice.europa.eu/274/EN/maintenance_obligations_forms">Maintenance obligations forms</a></li><li><a href="https://e-justice.europa.eu/270/EN/european_enforcement_order_forms">European enforcement order forms</a></li><li><a href="https://e-justice.europa.eu/378/EN/european_account_preservation_order_forms">European Account Preservation Order forms</a></li><li><a href="https://e-justice.europa.eu/272/EN/compensation_to_crime_victims_forms">Compensation to crime victims forms</a></li><li><a href="https://e-justice.europa.eu/35981/EN/public_documents_forms">Public documents forms</a></li><li><a href="https://e-justice.europa.eu/478/EN/european_certificate_of_succession">European Certificate of Succession</a></li><li><a href="https://e-justice.europa.eu/556/EN/mutual_recognition_of_protection_measures_forms">Mutual recognition of protection measures forms</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/522/EN/where_and_how"><span> Where and how </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/33/EN/in_which_eu_country">In which EU country?</a></li><li><a href="https://e-justice.europa.eu/34/EN/how_to_bring_a_case_to_court">How to bring a case to court</a></li><li><a href="https://e-justice.europa.eu/340/EN/which_country_s_law_applies">Which country's law applies?</a></li><li><a href="https://e-justice.europa.eu/37/EN/costs">Costs</a></li><li><a href="https://e-justice.europa.eu/404/EN/interest_rates">Interest rates</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/523/EN/legal_systems__eu_and_national"><span> Legal systems - EU and national </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/15/EN/eu_courts">EU courts</a></li><li><a href="https://e-justice.europa.eu/16/EN/national_justice_systems">National justice systems</a></li><li><a href="https://e-justice.europa.eu/18/EN/national_ordinary_courts">National ordinary courts</a></li><li><a href="https://e-justice.europa.eu/19/EN/national_specialised_courts">National specialised courts</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/321/EN/european_judicial_atlas_in_civil_matters"><span> European Judicial Atlas in civil matters </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/353/EN/european_payment_order">European payment order</a></li><li><a href="https://e-justice.europa.eu/354/EN/small_claims">Small claims</a></li><li><a href="https://e-justice.europa.eu/391/EN/judgments_in_civil_and_commercial_matters__brussels_i_regulation">Judgments in civil and commercial matters - Brussels I Regulation</a></li><li><a href="https://e-justice.europa.eu/350/EN/brussels_i_regulation_recast">Brussels I Regulation (recast)</a></li><li><a href="https://e-justice.europa.eu/390/EN/legal_aid">Legal aid</a></li><li><a href="https://e-justice.europa.eu/355/EN/maintenance_obligations">Maintenance obligations</a></li><li><a href="https://e-justice.europa.eu/377/EN/brussels_iia_regulation__matrimonial_matters_and_matters_of_parental_responsibility">Brussels IIa Regulation - Matrimonial matters and matters of parental responsibility</a></li><li><a href="https://e-justice.europa.eu/37842/EN/brussels_iib_regulation__matrimonial_matters_and_matters_of_parental_responsibility_recast_">Brussels IIb Regulation - Matrimonial matters and matters of parental responsibility (recast) </a></li><li><a href="https://e-justice.europa.eu/373/EN/serving_documents">Serving documents</a></li><li><a href="https://e-justice.europa.eu/38580/EN/serving_documents_recast">Serving documents (recast)</a></li><li><a href="https://e-justice.europa.eu/374/EN/taking_evidence">Taking evidence</a></li><li><a href="https://e-justice.europa.eu/38581/EN/taking_evidence_recast">Taking evidence (recast)</a></li><li><a href="https://e-justice.europa.eu/376/EN/european_enforcement_order">European enforcement order</a></li><li><a href="https://e-justice.europa.eu/352/EN/mutual_recognition_of_protection_measures_in_civil_matters">Mutual recognition of protection measures in civil matters</a></li><li><a href="https://e-justice.europa.eu/356/EN/divorce_and_legal_separation">Divorce and legal separation</a></li><li><a href="https://e-justice.europa.eu/357/EN/mediation">Mediation</a></li><li><a href="https://e-justice.europa.eu/380/EN/succession">Succession</a></li><li><a href="https://e-justice.europa.eu/379/EN/european_account_preservation_order">European Account Preservation Order</a></li><li><a href="https://e-justice.europa.eu/448/EN/compensation_to_crime_victims">Compensation to crime victims</a></li><li><a href="https://e-justice.europa.eu/559/EN/matters_of_matrimonial_property_regimes">Matters of matrimonial property regimes</a></li><li><a href="https://e-justice.europa.eu/560/EN/matters_of_the_property_consequences_of_registered_partnerships">Matters of the property consequences of registered partnerships</a></li><li><a href="https://e-justice.europa.eu/561/EN/public_documents">Public documents</a></li></ul></li></ul></div> <div class="menu-block"><a class="title has-content" href="https://e-justice.europa.eu/512/EN/your_rights"><span>Your rights</span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/169/EN/defendants_criminal_proceedings">Defendants (criminal proceedings)</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/65/EN/victims_of_crime"><span> Victims of crime </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/66/EN/victims_criminal_proceedings">Victims (criminal proceedings)</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/67/EN/compensation"><span> Compensation </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/491/EN/if_my_claim_is_to_be_considered_in_this_country">If my claim is to be considered in this country</a></li><li><a href="https://e-justice.europa.eu/492/EN/if_my_claim_is_to_be_sent_from_this_country_to_another_eu_country">If my claim is to be sent from this country to another EU country</a></li><li><a href="https://e-justice.europa.eu/493/EN/if_my_claim_from_another_country_is_to_be_considered_in_this_country">If my claim (from another country) is to be considered in this country</a></li><li><a href="https://e-justice.europa.eu/494/EN/claiming_damages_from_the_offender">Claiming damages from the offender</a></li></ul></li><li><a href="https://e-justice.europa.eu/171/EN/victims__rights__by_country">Victims' rights - by country</a></li><li><a href="https://e-justice.europa.eu/358/EN/mutual_recognition_of_protection_measures">Mutual recognition of protection measures</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/581/EN/fundamental_rights"><span> Fundamental rights </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/582/EN/fundamental_rights_in_the_european_union">Fundamental rights in the European Union</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/584/EN/charter_tutorial"><span> Charter tutorial </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/563/EN/part_i__protecting_fundamental_rights_within_the_european_union">Part I - Protecting fundamental rights within the European Union</a></li><li><a href="https://e-justice.europa.eu/564/EN/part_ii__when_can_an_individual_seek_protection_under_the_charter">Part II - When can an individual seek protection under the Charter</a></li><li><a href="https://e-justice.europa.eu/565/EN/part_iii__scope_of_application_interpretation_and_effects_of_the_charter">Part III - Scope of application, interpretation and effects of the Charter</a></li></ul></li><li><a href="https://e-justice.europa.eu/583/EN/does_the_charter_apply_to_my_case">Does the Charter apply to my case</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/585/EN/where_can_i_get_help"><span> Where can I get help </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/459/EN/fundamental_rights_interactive_tool">Fundamental rights interactive tool</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/586/EN/list_of_relevant_courts_and_bodies"><span> List of relevant courts and bodies </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/176/EN/national_courts_and_other_nonjudicial_bodies">National courts and other non-judicial bodies</a></li><li><a href="https://e-justice.europa.eu/35915/EN/other_eu_and_international_complaint_bodies">Other EU and International complaint bodies</a></li></ul></li><li><a href="https://e-justice.europa.eu/35914/EN/glossary">Glossary</a></li></ul></li><li><a href="https://e-justice.europa.eu/37134/EN/member_states_best_practices_on_the_charter">Member States’ best practices on the Charter</a></li><li><a href="https://e-justice.europa.eu/580/EN/business_and_human_rights">Business and human rights</a></li><li><a href="https://e-justice.europa.eu/39436/EN/fra_materials_and_tools_on_the_charter">FRA materials and tools on the Charter</a></li></ul></li><li><a href="https://e-justice.europa.eu/551/EN/public_documents">Public documents</a></li><li><a href="https://e-justice.europa.eu/38579/EN/protection_of_vulnerable_adults">Protection of vulnerable adults</a></li><li><a href="https://e-justice.europa.eu/35998/EN/rights_of_minors_in_court_proceedings">Rights of minors in court proceedings</a></li><li><a href="https://e-justice.europa.eu/300/EN/access_to_justice_in_environmental_matters">Access to justice in environmental matters</a></li></ul></div> <div class="menu-block"><a class="title has-content" href="https://e-justice.europa.eu/513/EN/legislation_and_case_law"><span>Legislation and case law</span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/3/EN/eu_law">EU law</a></li><li><a href="https://e-justice.europa.eu/6/EN/national_legislation">National legislation</a></li><li><a href="https://e-justice.europa.eu/10/EN/international_law">International law</a></li><li><a href="https://e-justice.europa.eu/546/EN/publication_of_official_announcements">Publication of official announcements</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/591/EN/consumer_law_database"><span> Consumer Law Database </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/37160/EN/country">Country</a></li><li><a href="https://e-justice.europa.eu/37165/EN/enforcement">Enforcement</a></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/599/EN/price_indication_directive_986"><span> Price Indication Directive (98/6) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/600/EN/text_of_the_directive_986">Text of the Directive (98/6)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/635/EN/consumer_sales_and_guarantees_directive_199944"><span> Consumer Sales and Guarantees Directive (1999/44) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/636/EN/text_of_the_directive_199944">Text of the Directive (1999/44)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/595/EN/unfair_commercial_practices_directive_200529"><span> Unfair Commercial Practices Directive (2005/29) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/596/EN/text_of_the_directive_200529">Text of the Directive (2005/29)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/615/EN/misleading_and_comparative_advertising_directive_2006114"><span> Misleading and Comparative Advertising Directive (2006/114) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/616/EN/text_of_the_directive_2006114">Text of the Directive (2006/114)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/619/EN/timeshare_directive_2008122"><span> Timeshare Directive (2008/122) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/620/EN/text_of_the_directive_2008122">Text of the Directive (2008/122)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/607/EN/injunctions_directive_200922"><span> Injunctions Directive (2009/22) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/608/EN/text_of_the_directive_200922">Text of the Directive (2009/22)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/639/EN/consumer_rights_directive_201183"><span> Consumer Rights Directive (2011/83) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/640/EN/text_of_the_directive_201183">Text of the Directive (2011/83)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/627/EN/unfair_contract_terms_directive_9313"><span> Unfair Contract Terms Directive (93/13) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/628/EN/text_of_the_directive_9313">Text of the Directive (93/13)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/35909/EN/package_travel_directive_20152302"><span> Package Travel Directive (2015/2302) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/35912/EN/text_of_directive_20152302">Text of directive (2015/2302)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/39450/EN/digital_content_directive"><span> Digital Content Directive </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/39453/EN/text_of_the_directive_2019770">Text of the directive (2019/770)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/39451/EN/sale_of_goods_directive"><span> Sale of goods directive </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/39454/EN/text_of_the_directive_2019771">Text of the directive (2019/771)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/39452/EN/representative_actions_directive"><span> Representative actions directive </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/39455/EN/text_of_the_directive_20201828">Text of the directive (2020/1828)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/593/EN/repealed"><span> Repealed </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a class="has-content has-children" href="https://e-justice.europa.eu/623/EN/doorstep_selling_directive_85577"><span> Doorstep Selling Directive (85/577) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/624/EN/text_of_the_directive_85577">Text of the Directive (85/577)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/611/EN/package_travel_directive_90314"><span> Package Travel Directive (90/314) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/612/EN/text_of_the_directive_90314">Text of the Directive (90/314)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/631/EN/timeshare_directive_9447"><span> Timeshare Directive (94/47) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/632/EN/text_of_the_directive_9447">Text of the Directive (94/47)</a></li></ul></li><li><a class="has-content has-children" href="https://e-justice.europa.eu/603/EN/distance_selling_directive_977"><span> Distance Selling Directive (97/7) </span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/604/EN/text_of_the_directive_977">Text of the Directive (97/7)</a></li></ul></li></ul></li></ul></li><li><a href="https://e-justice.europa.eu/119/EN/glossaries_and_translations">Glossaries and translations</a></li><li><a href="https://e-justice.europa.eu/12/EN/eu_case_law">EU case law</a></li><li><a href="https://e-justice.europa.eu/175/EN/european_case_law_identifier_ecli">European Case Law Identifier (ECLI)</a></li><li><a href="https://e-justice.europa.eu/430/EN/european_case_law_identifier_ecli_search_engine?m=1">European Case Law Identifier (ECLI) search engine</a></li><li><a href="https://e-justice.europa.eu/579/EN/freedom_of_movement_and_other_union_citizens_rights">Freedom of movement and other Union citizens’ rights</a></li><li><a href="https://e-justice.europa.eu/13/EN/national_case_law">National case law</a></li><li><a href="https://e-justice.europa.eu/150/EN/international_case_law">International case law</a></li></ul></div> <div class="menu-block"><a class="title has-content" href="https://e-justice.europa.eu/514/EN/registers__business_insolvency_amp_land"><span>Registers - business, insolvency & land</span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/489/EN/business_registers__search_for_a_company_in_the_eu?m=1">Business registers – search for a company in the EU</a></li><li><a href="https://e-justice.europa.eu/106/EN/business_registers_in_eu_countries">Business registers in EU countries</a></li><li><a href="https://e-justice.europa.eu/108/EN/land_registers__eu_level">Land registers - EU level</a></li><li><a href="https://e-justice.europa.eu/109/EN/land_registers_in_eu_countries">Land registers in EU countries</a></li><li><a href="https://e-justice.europa.eu/110/EN/bankruptcy_and_insolvency_registers">Bankruptcy and insolvency registers</a></li><li><a href="https://e-justice.europa.eu/38590/EN/beneficial_ownership_registers_interconnection_system_boris?m=1">Beneficial ownership registers interconnection system (BORIS)</a></li><li><a href="https://e-justice.europa.eu/246/EN/bankruptcy_amp_insolvency_registers__search_for_insolvent_debtors_in_the_eu?m=1">Bankruptcy & insolvency registers - search for insolvent debtors in the EU</a></li></ul></div> <div class="menu-block"><a class="title has-content" href="https://e-justice.europa.eu/515/EN/find_a_legal_professional"><span>Find a legal professional</span><span><span tabindex='0' class="expandInsideList fa fa-angle-down"></span></span></a><ul><li><a href="https://e-justice.europa.eu/29/EN/types_of_legal_professions">Types of legal professions</a></li><li><a href="https://e-justice.europa.eu/334/EN/lawyers?m=1">Lawyers</a></li><li><a href="https://e-justice.europa.eu/335/EN/notaries?m=1">Notaries</a></li><li><a href="https://e-justice.europa.eu/116/EN/legal_translatorsinterpreters">Legal 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