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data-analytics-element-engagement="hover - mac" aria-label="Mac" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-mac"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"><path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 7.0547h.0938l2.8945-7.0547h1.2246v8.4551zm2.5166-1.7696c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 0-2.1328-.7266-2.1328-1.8809zm4.125-.5859v-.5801l-1.6992.1113c-.9609.0645-1.3828.3984-1.3828 1.0312 0 .6445.5449 1.0195 1.2773 1.0195 1.0371.0001 1.8047-.6796 1.8047-1.5819zm6.958-2.0273c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 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width="24" xmlns="http://www.w3.org/2000/svg"><path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 1.681h1.019c.141-.498.668-.785 1.424-.785.944 0 1.43.428 1.43 1.207v.574l-1.822.112c-1.471.088-2.303.738-2.303 1.869 0 1.154.908 1.881 2.133 1.881.844 0 1.535-.369 1.945-1.043h.094v.931h.961v-4.324c0-1.312-.862-2.103-2.403-2.103zm6.769 5.575c-1.155 0-1.846-.885-1.846-2.361 0-1.471.697-2.362 1.846-2.362 1.142 0 1.857.914 1.857 2.362 0 1.459-.709 2.361-1.857 2.361zm1.834-8.027v3.503h-.088c-.358-.691-1.102-1.107-1.981-1.107-1.605 0-2.654 1.289-2.654 3.27 0 1.986 1.037 3.269 2.654 3.269.873 0 1.623-.416 2.022-1.119h.093v1.008h.961v-8.824zm-15.394 4.869h-1.863v-3.563h1.863c1.225 0 1.899.639 1.899 1.799 0 1.119-.697 1.764-1.899 1.764zm.276-4.5h-3.194v8.455h1.055v-3.018h2.127c1.588 0 2.719-1.119 2.719-2.701 0-1.611-1.108-2.736-2.707-2.736zm-6.064 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globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 1.459.727 2.384 1.852 2.384.849 0 1.441-.392 1.629-1.107h1.019c-.182 1.16-1.125 2.016-2.642 2.016-1.77 0-2.901-1.284-2.901-3.293 0-1.969 1.125-3.247 2.895-3.247 1.535 0 2.472.92 2.648 2.045zm-6.533-3.568v1.635h1.407v.844h-1.407v3.574c0 .744.282 1.06.938 1.06.182 0 .281-.006.469-.023v.85c-.2.035-.393.058-.592.058-1.301 0-1.822-.48-1.822-1.687v-3.832h-1.02v-.844h1.02v-1.635zm-4.2 5.596v-.58l-1.699.111c-.961.064-1.383.398-1.383 1.031 0 .645.545 1.02 1.277 1.02 1.038 0 1.805-.68 1.805-1.582zm-4.125.586c0-1.131.832-1.782 2.303-1.869l1.822-.112v-.574c0-.779-.486-1.207-1.43-1.207-.755 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class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"><path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 1.535v3.914h-1.008zm28.135-.111c1.324 0 2.244.656 2.379 1.693h-.996c-.135-.504-.627-.838-1.389-.838-.75 0-1.336.381-1.336.943 0 .434.352.704 1.096.885l.973.235c1.189.287 1.763.802 1.763 1.711 0 1.13-1.095 1.91-2.531 1.91-1.406 0-2.373-.674-2.484-1.723h1.037c.17.533.674.873 1.482.873.85 0 1.459-.404 1.459-.984 0-.434-.328-.727-1.002-.891l-1.084-.264c-1.183-.287-1.722-.796-1.722-1.71 0-1.049 1.013-1.84 2.355-1.84zm-6.665 5.631c-1.155 0-1.846-.885-1.846-2.362 0-1.471.697-2.361 1.846-2.361 1.142 0 1.857.914 1.857 2.361 0 1.459-.709 2.362-1.857 2.362zm1.834-8.028v3.504h-.088c-.358-.691-1.102-1.107-1.981-1.107-1.605 0-2.654 1.289-2.654 3.269 0 1.987 1.037 3.27 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globalnav-item-entertainment globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/co/entertainment/" data-globalnav-item-name="entertainment" data-topnav-flyout-trigger-compact="true" data-analytics-title="entertainment" data-analytics-element-engagement="hover - entertainment" aria-label="Entretenimiento" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-entertainment"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 88 44" width="88" xmlns="http://www.w3.org/2000/svg"><path d="m1.0781 17.5449h5.2383v.9492h-4.1836v2.7129h3.9668v.9375h-3.9668v2.9062h4.1836v.9492h-5.2383v-8.4551zm6.8994 2.1387h1.0195v.9492h.0938c.3164-.668.9082-1.0605 1.8398-1.0605 1.418 0 2.209.8379 2.209 2.3379v4.0898h-1.0195v-3.8438c0-1.1367-.4688-1.6816-1.4766-1.6816s-1.6465.6797-1.6465 1.7871v3.7383h-1.0195zm7.2803 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0-1.8457-.4805-1.8457-1.6875zm3.4365-1.4941v-.0059c0-1.9512 1.1133-3.2871 2.8301-3.2871s2.7598 1.2773 2.7598 3.1641v.3984h-4.5469c.0293 1.3066.75 2.0684 1.875 2.0684.8555 0 1.3828-.4043 1.5527-.7852l.0234-.0527h1.0195l-.0117.0469c-.2168.8555-1.1191 1.6992-2.6074 1.6992-1.8047 0-2.8945-1.2656-2.8945-3.2461zm1.0605-.5449h3.4922c-.1055-1.248-.7969-1.8398-1.7285-1.8398-.9375 0-1.6523.6387-1.7637 1.8398zm5.9912-2.6367h1.0195v.9492h.0938c.3164-.668.9082-1.0605 1.8398-1.0605 1.418 0 2.209.8379 2.209 2.3379v4.0898h-1.0195v-3.8438c0-1.1367-.4688-1.6816-1.4766-1.6816s-1.6465.6797-1.6465 1.7871v3.7383h-1.0195zm6.7178-1.9219c0-.3867.3164-.7031.7031-.7031s.7031.3164.7031.7031-.3164.7031-.7031.7031-.7031-.3164-.7031-.7031zm.1875 1.9219h1.0195v6.3164h-1.0195zm2.8213 0h1.0195v.9609h.0938c.2812-.6797.8789-1.0723 1.7051-1.0723.8555 0 1.4531.4512 1.7461 1.1074h.0938c.3398-.668 1.0605-1.1074 1.9336-1.1074 1.2891 0 2.0098.7383 2.0098 2.0625v4.3652h-1.0195v-4.1309c0-.9316-.4277-1.3945-1.3184-1.3945-.8789 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data-analytics-exit-link="true" aria-label="Soporte" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 44 44" width="44" xmlns="http://www.w3.org/2000/svg"><path d="m1.5063 23.7887c.1289.8848.9727 1.4473 2.1738 1.4473 1.1367 0 1.9746-.6152 1.9746-1.4531 0-.7207-.5273-1.1777-1.6934-1.4707l-1.084-.2812c-1.5293-.3867-2.1914-1.0781-2.1914-2.2793 0-1.4355 1.2012-2.4082 2.9883-2.4082 1.6348 0 2.8535.9727 2.9414 2.3379h-1.0604c-.1465-.8672-.8613-1.3828-1.916-1.3828-1.125 0-1.8691.5625-1.8691 1.418 0 .6621.4629 1.043 1.6289 1.3418l.8848.2344c1.752.4395 2.4551 1.1191 2.4551 2.3613 0 1.5527-1.2246 2.543-3.1582 2.543-1.793 0-3.0293-.9492-3.1406-2.4082h1.0662zm6.419-.9492c0-2.0332 1.1133-3.2695 2.9121-3.2695s2.9121 1.2363 2.9121 3.2695c0 2.0273-1.1133 3.2695-2.9121 3.2695s-2.9121-1.2421-2.9121-3.2695zm4.7812 0c0-1.5-.6738-2.3613-1.8691-2.3613s-1.8691.8613-1.8691 2.3613c0 1.4941.6738 2.3613 1.8691 2.3613s1.8691-.8671 1.8691-2.3613zm8.2354 0c0 1.9746-1.0488 3.2695-2.6543 3.2695-.9023 0-1.6289-.3926-1.9746-1.0605h-.0938v3.0586h-1.0078v-8.4258h.9609v1.0547h.0938c.4043-.7266 1.1602-1.166 2.0215-1.166 1.6113 0 2.6543 1.2832 2.6543 3.2695zm-1.043 0c0-1.4766-.6914-2.3613-1.8457-2.3613-1.1426 0-1.8633.9082-1.8633 2.3613 0 1.4473.7207 2.3613 1.8574 2.3613 1.1602.0001 1.8516-.8847 1.8516-2.3613zm2.189 0c0-2.0332 1.1133-3.2695 2.9121-3.2695s2.9121 1.2363 2.9121 3.2695c0 2.0273-1.1133 3.2695-2.9121 3.2695s-2.9121-1.2421-2.9121-3.2695zm4.7812 0c0-1.5-.6738-2.3613-1.8691-2.3613s-1.8691.8613-1.8691 2.3613c0 1.4941.6738 2.3613 1.8691 2.3613s1.8691-.8671 1.8691-2.3613zm2.5049-3.1582h.9609v.9375h.0938c.1875-.6152.9141-1.0488 1.752-1.0488.1641 0 .375.0117.5039.0293v1.0078c-.082-.0234-.4453-.0586-.6445-.0586-.9609 0-1.6582.6445-1.6582 1.5352v3.9141h-1.0079zm6.2315-1.6347v1.6348h1.4062v.8438h-1.4062v3.5742c0 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data-analytics-title="where to buy" data-analytics-element-engagement="hover - where to buy" aria-label="Dónde comprar" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-where-to-buy"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 85 44" width="85" xmlns="http://www.w3.org/2000/svg"><path d="m2.9849 17.5355c2.5078 0 3.9902 1.5645 3.9902 4.2246 0 2.666-1.4766 4.2305-3.9902 4.2305h-2.9004v-8.4551zm-1.8457 7.5059h1.7754c1.8867 0 2.9824-1.207 2.9824-3.2695 0-2.0684-1.1074-3.2871-2.9824-3.2871h-1.7754zm7.0986-2.209c0-2.0332 1.1133-3.2695 2.9121-3.2695s2.9121 1.2363 2.9121 3.2695c0 2.0273-1.1133 3.2695-2.9121 3.2695s-2.9121-1.2421-2.9121-3.2695zm4.7812 0c0-1.5-.6738-2.3613-1.8691-2.3613s-1.8691.8613-1.8691 2.3613c0 1.4941.6738 2.3613 1.8691 2.3613s1.8691-.8671 1.8691-2.3613zm-2.3027-4.0371 1.0371-1.9922h1.207l-1.3535 1.9922zm4.8076.8789h.9609v.9961h.0938c.3164-.6973.9316-1.1074 1.8984-1.1074 1.418 0 2.209.8379 2.209 2.3379v4.0898h-1.0078v-3.8438c0-1.1367-.4805-1.6758-1.4883-1.6758s-1.6582.6738-1.6582 1.7812v3.7383h-1.0078zm6.5659 3.1582c0-1.9805 1.0488-3.2695 2.6543-3.2695.8789 0 1.623.416 1.9805 1.1074h.0879v-3.5039h1.0078v8.8242h-.9609v-1.0078h-.0938c-.3984.7031-1.1484 1.1191-2.0215 1.1191-1.6171.0001-2.6543-1.2831-2.6543-3.2695zm1.043 0c0 1.4766.6914 2.3613 1.8457 2.3613 1.1484 0 1.8574-.9023 1.8574-2.3613 0-1.4473-.7148-2.3613-1.8574-2.3613-1.1484 0-1.8457.8906-1.8457 2.3613zm11.7158 1.5235c-.293 1.0781-1.2773 1.7461-2.6602 1.7461-1.752 0-2.8477-1.2656-2.8477-3.2637 0-1.9863 1.1133-3.2754 2.8477-3.2754 1.7051 0 2.7422 1.2129 2.7422 3.1758v.3867h-4.541v.0469c.0527 1.248.75 2.0391 1.8223 2.0391.8145 0 1.3652-.2988 1.6289-.8555zm-4.459-2.045h3.4805c-.0234-1.1191-.6914-1.8574-1.6934-1.8574-1.0078 0-1.7109.7383-1.7871 1.8574zm13.4766-.7031c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 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1.1602-1.166 2.0215-1.166 1.6113 0 2.6543 1.2832 2.6543 3.2695zm-1.043 0c0-1.4766-.6914-2.3613-1.8457-2.3613-1.1426 0-1.8633.9082-1.8633 2.3613 0 1.4473.7207 2.3613 1.8574 2.3613 1.1602.0001 1.8516-.8847 1.8516-2.3613zm2.5049-3.1582h.9609v.9375h.0938c.1875-.6152.9141-1.0488 1.752-1.0488.1641 0 .375.0117.5039.0293v1.0078c-.082-.0234-.4453-.0586-.6445-.0586-.9609 0-1.6582.6445-1.6582 1.5352v3.9141h-1.0078v-6.3165zm4.0757 4.5469c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 0-2.1328-.7266-2.1328-1.8809zm4.125-.5859v-.5801l-1.6992.1113c-.9609.0645-1.3828.3984-1.3828 1.0312 0 .6445.5449 1.0195 1.2773 1.0195 1.0371.0001 1.8047-.6796 1.8047-1.5819zm2.751-3.961h.9609v.9375h.0938c.1875-.6152.9141-1.0488 1.752-1.0488.1641 0 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las cuentas y la información personal en caso de que alguna vez te roben el iPhone.</p> <h2 class="gb-header">Acerca de Protección del dispositivo en caso de robo</h2> <p class="gb-paragraph">Con Protección del dispositivo en caso de robo, algunas funciones y acciones tienen requisitos de seguridad adicionales cuando el iPhone está lejos de ubicaciones conocidas, como la casa o el trabajo. Estos requisitos ayudan a impedir que alguien que haya robado el dispositivo y conozca la contraseña realice cambios críticos en tu cuenta o dispositivo.</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph"><b>Autenticación biométrica con Face ID o Touch ID: </b>algunas acciones, como acceder a contraseñas y tarjetas de crédito guardadas, requieren una autenticación biométrica única con Face ID o Touch ID, sin una alternativa de código, para que solo tú puedas acceder a estas funciones. </p></li><li class="gb-list_item"><p class="gb-paragraph"><b>Espera de seguridad: </b>algunas acciones de seguridad, como cambiar la contraseña de la cuenta de Apple, también requieren que esperes una hora y realices una segunda autenticación con Face ID o Touch ID. </p></li></ul> <p class="gb-paragraph">En caso de que te roben el iPhone, la espera de seguridad está diseñada con el fin de impedir que un ladrón realice operaciones críticas y que puedas marcar el dispositivo como perdido y garantizar que tu cuenta de Apple esté segura.</p> <p class="gb-paragraph"><a href="https://www.icloud.com/find" class="gb-anchor" link-type="External link">Marcar el dispositivo como perdido en iCloud.com</a></p> <p class="gb-paragraph"><a href="/es-co/120837" class="gb-anchor" aria-label="Obtener información sobre qué hacer si te roban el iPhone" link-type="ICON">Obtener información sobre qué hacer si te roban el iPhone</a></p> <p class="gb-paragraph">Cuando el iPhone está en una ubicación familiar, estos pasos adicionales no son necesarios y puedes usar la contraseña del dispositivo como de costumbre. Las ubicaciones familiares generalmente son el hogar, el trabajo y otras ubicaciones donde usas con frecuencia el iPhone.</p> <p class="gb-paragraph">Si lo deseas, puedes configurar Protección del dispositivo en caso de robo para que siempre exija estas medidas de seguridad adicionales, incluso cuando tu iPhone se encuentre en una ubicación conocida.</p> <div class="note gb-note"><p class="gb-paragraph">Protección del dispositivo en caso de robo está disponible con iOS 17.3 o versiones posteriores y debe activarse antes de que pierdas o te roben el dispositivo.</p></div> <h2 class="gb-header">Cómo activar o desactivar Protección del dispositivo en caso de robo</h2> <p class="gb-paragraph">Para activar Protección del dispositivo en caso de robo, debes usar la <a href="/es-co/102660" class="gb-anchor" aria-label="Autenticación de dos factores para la cuenta de Apple">autenticación de dos factores</a> para la cuenta de Apple y configurar o activar lo siguiente en el iPhone: un <a href="/es-co/119586" class="gb-anchor" aria-label="Usar un código con el iPhone">código del dispositivo</a>, <a href="/es-co/108411" class="gb-anchor" aria-label="Usar Face ID en el iPhone">Face ID</a> o <a href="/es-co/102528" class="gb-anchor" aria-label="Usar Touch ID en el iPhone">Touch ID</a> y Ubicaciones importantes* (<a href="/es-co/102647" class="gb-anchor" aria-label="Activar y desactivar la función Localización y el GPS en el iPhone">Localización</a>).</p> <p class="gb-paragraph">También debes tener activada la función Encontrar y no puedes desactivarla mientras Protección del dispositivo en caso de robo esté activada.</p> <p class="gb-paragraph">Puedes activar Protección del dispositivo en caso de robo en Configuración:</p> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Ve a Configuración y luego toca Face ID y código.</p></li><li class="gb-list_item"><p class="gb-paragraph">Ingresa el código del dispositivo.</p></li><li class="gb-list_item"><p class="gb-paragraph">Toca Protección del dispositivo en caso de robo y, luego, actívala o desactívala.</p><img class="gb-image" alt="En la configuración de Face ID y código en el iPhone, puedes activar o desactivar Protección del dispositivo en caso de robo y elegir cuándo solicitar las medidas de seguridad adicionales." src="https://cdsassets.apple.com/live/7WUAS350/images/ios/locale/es-mx/ios-18-iphone-15-pro-settings-face-id-passcode-stolen-device-protection.png" height="870" width="760" style="max-width: min(100%,380px);"/></li></ol> <h3 class="gb-header">Solicitar siempre medidas de seguridad adicionales</h3> <p class="gb-paragraph">De forma predeterminada, las medidas de seguridad adicionales de Protección del dispositivo en caso de robo son necesarias solo cuando el iPhone está lejos de ubicaciones importantes.</p> <p class="gb-paragraph">Si quieres que en el iPhone se apliquen las medidas de seguridad adicionales de Protección del dispositivo en caso de robo independientemente de su ubicación, puedes ajustar la configuración.</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Ve a Configuración > Face ID (o Touch ID) y código > Protección del dispositivo en caso de robo y selecciona “Siempre” en Requerir espera de seguridad.</p></li><li class="gb-list_item"><p class="gb-paragraph">Cuando eliges esta opción, las actualizaciones de ciertas configuraciones de seguridad siempre requieren una espera y las acciones que requieren autenticación biométrica siempre requieren Face ID o Touch ID (sin alternativa de código), incluso si te encuentras en un lugar conocido, como tu casa o el trabajo.</p></li></ul> <div class="note gb-note"><p class="gb-paragraph">Si intentas desactivar Stolen Device Protection (Protección de dispositivo robado) cuando no estás en una ubicación familiar, se inicia una espera de seguridad antes de que puedas desactivarla. Debes desactivar Protección del dispositivo en caso de robo <a href="/es-co/109511" class="gb-anchor" aria-label="Qué hacer antes de vender, regalar o canjear el iPhone">antes de vender, regalar o canjear el iPhone</a>.</p></div> <h2 class="gb-header">Cómo se protegen el dispositivo y las cuentas con Protección del dispositivo en caso de robo</h2> <p class="gb-paragraph">Si se activa Protección del dispositivo en caso de robo, algunas acciones tienen requisitos de seguridad adicionales cuando el iPhone está lejos de ubicaciones conocidas, como la casa o el trabajo.</p> <p class="gb-paragraph">Para ayudar a proteger aún más las configuraciones de seguridad críticas, también existen requisitos de seguridad adicionales para ciertas acciones en la web u otros dispositivos Apple.</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">No puedes actualizar estas configuraciones de seguridad en la web en account.apple.com.</p></li><li class="gb-list_item"><p class="gb-paragraph">Es posible que tengas que esperar un tiempo para poder actualizar estas configuraciones de seguridad en un dispositivo nuevo.</p></li></ul> <h3 class="gb-header">Autenticación biométrica con Face ID o Touch ID</h3> <p class="gb-paragraph">Con Protección del dispositivo en caso de robo, si el iPhone no está en una ubicación conocida, debes realizar una autenticación con Face ID o Touch ID antes de poder llevar a cabo ciertas acciones, como las siguientes:</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Usar contraseñas o claves de acceso guardadas en Keychain</p></li><li class="gb-list_item"><p class="gb-paragraph">Usar métodos de pago guardados en Safari (Autorrelleno)</p></li><li class="gb-list_item"><p class="gb-paragraph">Desactivar Modo perdido</p></li><li class="gb-list_item"><p class="gb-paragraph">Usar la función Borrar contenido y configuración </p></li><li class="gb-list_item"><p class="gb-paragraph">Solicitar una nueva Apple Card </p></li><li class="gb-list_item"><p class="gb-paragraph">Ver el número de la tarjeta virtual de Apple Card o Apple Cash</p></li><li class="gb-list_item"><p class="gb-paragraph">Realizar determinadas acciones de Apple Cash y Savings en Wallet (por ejemplo, transferencias de Apple Cash o Savings)</p></li><li class="gb-list_item"><p class="gb-paragraph">Usar el iPhone para configurar un nuevo dispositivo (por ejemplo, Inicio rápido)</p></li></ul> <div class="note gb-note"><p class="gb-paragraph">De todas maneras, puedes usar el código del iPhone para comprar con Apple Pay.</p></div> <h3 class="gb-header">Espera de seguridad</h3> <p class="gb-paragraph">Con Protección del dispositivo en caso de robo, es posible que también debas esperar una hora antes de usar el iPhone para realizar cambios en configuraciones de seguridad críticas o en la cuenta de Apple. Si el iPhone no está en una ubicación conocida, debes realizar una autenticación con Face ID o Touch ID, esperar a que finalice la espera de seguridad y, luego, realizar otra autenticación con Face ID o Touch ID para actualizar configuraciones como las siguientes:</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Cambiar la contraseña de la cuenta de Apple</p></li><li class="gb-list_item"><p class="gb-paragraph">Cerrar la sesión de la cuenta de Apple</p></li><li class="gb-list_item"><p class="gb-paragraph">Actualizar la configuración de seguridad de la cuenta de Apple (como agregar o eliminar un dispositivo de confianza, una clave de recuperación o un contacto de recuperación)</p></li><li class="gb-list_item"><p class="gb-paragraph">Agregar o eliminar Face ID o Touch ID</p></li><li class="gb-list_item"><p class="gb-paragraph">Cambiar el código del iPhone</p></li><li class="gb-list_item"><p class="gb-paragraph">Restablecer toda la configuración</p></li><li class="gb-list_item"><p class="gb-paragraph">Inscribirse en la administración de dispositivos móviles</p></li><li class="gb-list_item"><p class="gb-paragraph">Desactivar Protección del dispositivo en caso de robo</p></li></ul> <p class="gb-paragraph">Si usas el iPhone para cambiar la contraseña de la cuenta de Apple, es posible que no puedas ver la ubicación de los dispositivos en <a href="https://www.icloud.com/find" class="gb-anchor">iCloud.com</a> durante un período.</p> <p class="gb-paragraph">El dispositivo puede finalizar la espera de seguridad antes de tiempo después de que detecte que llegaste a una ubicación conocida.</p> <h3 class="gb-header">Si te roban el iPhone</h3> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph"><a href="/es-co/120837" class="gb-anchor" aria-label="Obtener información sobre qué hacer si pierdes o te roban el iPhone" link-type="ICON">Obtener información sobre qué hacer si te roban el iPhone</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="/es-co/102560" class="gb-anchor" aria-label="Obtener información sobre qué hacer si crees que tu cuenta de Apple está en peligro" link-type="ICON">Obtener información sobre qué hacer si crees que tu cuenta de Apple está en peligro</a></p></li></ul> <div class="note gb-note"><p class="gb-paragraph">*Ubicaciones importantes es una opción dentro de Localización: Configuración > Privacidad y seguridad > Localización > Servicios del sistema > Ubicaciones importantes.</p></div> <div class='mod-date'> <span>Fecha de publicación:</span> <time dateTime=septiembre 23, 2024itemprop='datePublished'>septiembre 23, 2024</time> </div> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div> <fieldset id='question-state' class='show'> <legend class='helpful-heading'> <span id="okapi-a">¿Te resultó útil?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-reduced button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Ha resuelto mi problema.'> Sí </button> <button class='button button-reduced button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='No es de utilidad.'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="El límite máximo de caracteres es 250." /> <label id='feedback-label' data-no-label="Gracias por informarnos de esta situación." data-yes-label="Nos complace que este artículo haya sido útil." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <div> <div class="form-textbox form-textbox-with-counter"> <span class="form-label" id="optional_label" aria-hidden="true"></span> <textarea type="text" class="form-textbox-textarea form-counter-textarea form-text-area form-textbox-input" data-max-length='250' aria-labelledby="optional_label" aria-describedby="char_limit_counter" data-no-placeholder="¿De qué forma podemos hacer más útil este artículo? 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