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current_page_item menu-item-71"><a href="https://countyconnection.com/fares/rtc-discount-card-program/" aria-current="page">RTC Discount Card Program</a></li> </ul></div> </div> <div class="container submenu-desktop"> <div class="row"> <div class="col-md-3"> <h2>Fares & Passes</h2> <div class="menu-fares-and-passes-container"><ul id="fares-menu" class="menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-13427"><a href="https://countyconnection.com/fares/fare-types-prices/">Fare types & prices</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-13388"><a href="https://countyconnection.com/fares/transfers/">Transfers</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-13387"><a href="https://countyconnection.com/fares/clipper-card/">Clipper Card Info</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-70 current_page_item menu-item-71"><a href="https://countyconnection.com/fares/rtc-discount-card-program/" aria-current="page">RTC Discount Card Program</a></li> </ul></div> </div> <div class="col-md-3"> <div class="fare-table-wrapper clipper-fares"> <link rel='stylesheet' id='tablepress-default-css' href='https://countyconnection.com/wp-content/tablepress-combined.min.css?ver=31' type='text/css' media='all' /> <table id="tablepress-1" class="tablepress tablepress-id-1 clipper-fares fare-table tbody-has-connected-cells"> <thead> <tr class="row-1"> <th colspan="2" class="column-1">Clipper</th> </tr> </thead> <tbody class="row-hover"> <tr class="row-2"> <td colspan="2" class="column-1"><strong>Adult (19-64 yrs)</strong></td> </tr> <tr class="row-3"> <td class="column-1">Single Ride</td><td class="column-2">$2.00</td> </tr> <tr class="row-4"> <td class="column-1">Bus-to-Bus Transfer</td><td class="column-2">Free</td> </tr> <tr class="row-5"> <td class="column-1">BART-to-Bus Transfer</td><td class="column-2">$1.00</td> </tr> <tr class="row-6"> <td colspan="2" class="column-1"><strong>Clipper START/Youth (6-18)/<br />Senior (65+)/Disabled (RTC)</strong></td> </tr> <tr class="row-7"> <td class="column-1">Single Ride</td><td class="column-2">$1.00</td> </tr> <tr class="row-8"> <td class="column-1">Bus-to-Bus Transfer</td><td class="column-2">Free</td> </tr> <tr class="row-9"> <td class="column-1">BART-to-Bus Transfer</td><td class="column-2">$0.50</td> </tr> <tr class="row-10"> <td colspan="2" class="column-1"><a href="https://www.clipperstartcard.com/" target="_blank" rel="noopener"><strong>Learn about Clipper START</strong><br><small>Get 50% off all Bay Area transit!</small></a></td> </tr> </tbody> </table>  </div> </div> <div class="col-md-3"> <div class="fare-table-wrapper cash-fares"> <table id="tablepress-2" class="tablepress tablepress-id-2 cash-fares fare-table tbody-has-connected-cells"> <thead> <tr class="row-1"> <th colspan="2" class="column-1">Cash</th> </tr> </thead> <tbody class="row-hover"> <tr class="row-2"> <td colspan="2" class="column-1"><strong>Adult & Youth (6-64 yrs)</strong></td> </tr> <tr class="row-3"> <td class="column-1">All Routes</td><td class="column-2">$2.50</td> </tr> <tr class="row-4"> <td colspan="2" class="column-1"><strong>Senior (65+)/Disabled</strong></td> </tr> <tr class="row-5"> <td class="column-1">All Routes</td><td class="column-2">$1.25</td> </tr> <tr class="row-6"> <td colspan="2" class="column-1"> </td> </tr> <tr class="row-7"> <td colspan="2" class="column-1"> </td> </tr> <tr class="row-8"> <td colspan="2" class="column-1"> </td> </tr> <tr class="row-9"> <td colspan="2" class="column-1"> </td> </tr> <tr class="row-10"> <td colspan="2" class="column-1"><a href="/fares/clipper-card/"><strong>Save by using Clipper!</strong><br><small>Click here to learn more</small></a></td> </tr> </tbody> </table>  </div> </div> <div class="col-md-3"> <div class="fare-table-wrapper pass-fares"> <table id="tablepress-3" class="tablepress tablepress-id-3 pass-fares fare-table tbody-has-connected-cells"> <thead> <tr class="row-1"> <th colspan="2" class="column-1">Clipper Passes<br><small>Passes are only available on Clipper</small></th> </tr> </thead> <tbody class="row-hover"> <tr class="row-2"> <td colspan="2" class="column-1"><strong>Adult (19-64)/Youth (6-18 yrs)/<br />Clipper START</strong></td> </tr> <tr class="row-3"> <td class="column-1">Day Pass*</td><td class="column-2">$3.75</td> </tr> <tr class="row-4"> <td class="column-1">31-Day Pass</td><td class="column-2">$60</td> </tr> <tr class="row-5"> <td colspan="2" class="column-1"><strong>Senior (65+)/Disabled (RTC)</strong></td> </tr> <tr class="row-6"> <td class="column-1">Day Pass*</td><td class="column-2">$1.75</td> </tr> <tr class="row-7"> <td class="column-1">31-Day Pass</td><td class="column-2">$60</td> </tr> <tr class="row-8"> <td colspan="2" class="column-1"> </td> </tr> <tr class="row-9"> <td colspan="2" class="column-1"> </td> </tr> <tr class="row-10"> <td colspan="2" class="column-1"><small>* Daily fares are automatically capped at this amount</small></td> </tr> </tbody> </table>  </div> </div> </div> </div> </div> </li> <li class="page-item page-item-submenu " data-menu="how-to-ride"> <a href="#"><i class="fas fa-info-circle"></i> How to Ride <i class="fas fa-chevron-down"></i></a> <div class="submenu submenu-small" data-menu="how-to-ride"> <ul id="how-to-ride-menu" class="menu"><li id="menu-item-13368" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-13368"><a href="https://countyconnection.com/how-to-ride/accessibility/">Accessibility/ADA</a></li> <li id="menu-item-68" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-68"><a href="https://countyconnection.com/how-to-ride/onboard-policies/">Onboard Policies</a></li> <li id="menu-item-67" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-67"><a 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jQuery('.service-advisory').first(); advisory.slideUp(function() { advisory.parent().append(advisory); advisory.show(); }); } </script> <div class="content-wrap"> <div id="content" class="container"> <div id="primary" class="content-area"> <main id="main" class="site-main"> <article id="post-70" class="post-70 page type-page status-publish hentry"> <header class="entry-header"> <h1 class="entry-title">RTC Discount Card Program</h1> </header> <div class="entry-content"> <p>County Connection participates in the Regional Transit Discount Card Program, which allows people with disabilities, those traveling with an attendant, and certain veterans to ride at reduced fares on all Bay Area transportation systems. It is also a <a href="https://countyconnection.com/fares/clipper-card/">Clipper card</a>, and you can add cash value or products. The RTC Program does not apply to paratransit services. However, if you receive paratransit services in the Bay Area, you are eligible for an RTC card. People over 65 should apply for the <a href="https://countyconnection.com/fares/clipper-card/#youth-senior">Senior Clipper card</a>, which provides the same discounts and never expires.</p> <p>Applications for the RTC Discount ID Card are accepted at San Francisco Bay Area <a href="https://511.org/transit/rtc-card/locations" target="_blank" rel="noopener">transit agency locations</a>. New applicants must go to a transit agency to have their photo taken. Individuals with disabilities who are applying for the RTC Discount Card and do not have a valid Medicare card or DMV placard identification card must secure a physician’s certificate of disability. Applications are forwarded to a central processing office, where application information is verified. Qualified applicants are then mailed the new RTC card.</p> <p>Upon receiving your Discount ID Card, you are immediately eligible for reduced fares on all participating public transit systems. No additional proof of eligibility is required, but you must show the Discount ID Card at the time you pay the fare.</p> <p><strong>As of January 9, 2022 there are no fees for new and renewal cards. The replacement card fee is reduced to $3. </strong>Acceptable forms of payment are cash (no bills larger than $20) and checks (credit cards are not accepted).</p> <h3 class="wp-block-heading">New Applicants</h3> <p>Applicants to the RTC program can choose to apply using either Basic or Medical eligibility. </p> <ol class="wp-block-list"> <li>If you apply using the Basic Eligibility form, you may be required to renew your card periodically.</li> <li>If you apply using the Medical Eligibility form you will need certification by your California doctor. If you applied in January 2020 or later and your disability is certified as permanent, you will not need to renew.</li> </ol> <p>If this is your first time applying, please refer to the <a href="https://511.org/media/610/show" target="_blank" rel="noreferrer noopener">Information Sheet for New Applicants</a> to learn more.</p> <h4 class="wp-block-heading">Basic Eligibility</h4> <p><a href="https://511.org/media/121/show" target="_blank" rel="noreferrer noopener">Download the Basic Eligibility Form (PDF)</a> (<a href="https://511.org/media/166/show" target="_blank" rel="noreferrer noopener">En Español</a>)</p> <p>To apply for Basic Eligibility, bring original documents of one of the following with your application:</p> <ul class="wp-block-list"> <li>Medicare card, the federally-issued red, white, and blue card – only for those under 65 years of age. (NOTE: Medi-Cal is not accepted for eligibility.)</li> <li>California DMV Placard Registration parking placard receipt. If you bring the blue or red placard, you must also bring the registration receipt. For applicants with disabled license plates (DP) instead of a placard, please submit a “Medical Eligibility” form.</li> <li>Other transit agency card within the U.S. that is equivalent to the RTC card or ADA Paratransit certification outside of a Bay Area transit agency.</li> <li>Proof of Veterans Disability– A copy of your Service Connected Disability ID card and your VA Certification letter demonstrating a disability rating for aid and attendance, or for a service-connected disability with a rating level of 50% or higher. </li> <li>For ADA Paratransit, please provide the name of the Bay Area transit agency ADA-paratransit eligibility was established.</li> </ul> <p>The transit agency staff will take a photocopy of the supporting documentation and submit it with your application. Staff will also take your photo for printing on the RTC card.</p> <h4 class="wp-block-heading">Medical Eligibility</h4> <p><a href="https://511.org/media/136/show" data-type="link" data-id="https://511.org/media/136/show" target="_blank" rel="noreferrer noopener">Download the Medical Eligibility Form (PDF)</a> (<a href="https://511.org/media/126/show" target="_blank" rel="noreferrer noopener">En Español</a>)</p> <p>To apply under “Medical Eligibility” you must have a licensed professional (see list below) certify your disability.</p> <p>Application steps:</p> <ol class="wp-block-list"> <li>Complete section 1 of the Medical Certification form.</li> <li>Sign the application in Sections 2 and 3: Your signature in Section 2 authorizes your doctor to release information, your signature in Section 3 is your acceptance of the RTC Program terms. If you application is not signed in the right places, it cannot be verified.</li> <li>Bring the Medical Certification form to your licensed professional. They will complete Section 4 of the form which certifies the disability.</li> <li>Bring the completed application form with you when you have your photo taken at your transit agency.</li> </ol> <ul class="wp-block-list"> <li>It is recommended that you have the form completed before going to the transit agency to have your photo taken.</li> <li>If your doctor has not completed their portion of the form, the application verification process may take more than 21 days.</li> </ul> <p>Photocopies of the Medical Certification are not accepted under any circumstances.</p> <p>Licensed professionals listed below can complete the Medical Certification, Section 4, of the form. License must be issued by the State of California.</p> <ul class="wp-block-list"> <li>Licensed physicians with an M.D. or D.O. degree, licensed physician’s assistants and nurse practitioners may certify in all categories in which they are licensed to diagnose</li> <li>Licensed chiropractors, categories 1, 2, 3 and 4</li> <li>Licensed podiatrists, disabilities involving the feet under categories 1, 2, 3 and 4</li> <li>Licensed optometrists (OPT), category 9</li> <li>Licensed audiologists (AU), category 10</li> <li>Licensed clinical psychologists (PSY) and licensed educational psychologists (LEP), categories 15, 16 and 17</li> <li>Licensed Marriage and Family Counselors (MFT), and Licensed Clinical Social Workers (LCSW), category 17</li> </ul> <p>The medical certifier’s address and medical license information are required as part of the Medical Certification form. The certifier will be verified with the  California Medical License Board, and recorded in the RTC database.</p> <h4 class="wp-block-heading">Attendant Card</h4> <p><a rel="noreferrer noopener" href="https://511.org/media/196/show" data-type="link" data-id="https://511.org/media/196/show" target="_blank">Download the Attendant Card Application (PDF)</a> (<a rel="noreferrer noopener" href="https://511.org/media/176/show" target="_blank">En Español</a>)</p> <p>Attendants qualify for a discount fare when traveling with RTC cardholders who have been certified as eligible for attendant assistance. A RTC cardholder may apply for an “Attendant Supplemental” RTC/Clipper card that can be used to pay the attendant’s fare when accompanying the RTC cardholder. The “Attendant Supplemental” card is issued to the RTC cardholder who is responsible for its care and proper use. The card may not be used by anyone other than the attendant and may be used only when traveling with the RTC cardholder. Any misuse of this card will result in the permanent loss of the attendant card privilege. Misuse of the attendant card may constitute fare evasion and result in a citation and fine.</p> <p><span style="text-decoration: underline;">Rules for Use of Supplemental Attendant Card</span></p> <ol class="wp-block-list"> <li>RTC cardholder is solely responsible for care and appropriate use of attendant card.</li> <li>Card may only be used by the attendant to pay for trips when traveling together with the<br>eligible RTC card.</li> <li>Travel history of both cards may be monitored to ensure appropriate use, that is, every trip<br>taken using the attendant card corresponds exactly to a trip taken by the RTC cardholder. NO EXCEPTIONS!</li> <li>The attendant card privilege will be revoked permanently if the card is misused.</li> </ol> <h3 class="wp-block-heading">Renewing a Card</h3> <p>If you applied or renewed your RTC card before January 2020 OR your disability is not permanent, your card has an expiration date. When it expires, you will need to renew and receive a new card. A renewal notice will be sent to you two months prior to the expiration date on your card. It is your responsibility to ensure that the transit agency has your current address.</p> <p>If you have applied or renewed using the Medical Certification form after January 1, 2020 and your disability is permanent, your card does not have an expiration date. These cards do not need to be renewed. The RTC program will contact you to update your photo and preferred communication method every five years.</p> <p>If you are a Senior who has been using an RTC card, you will be asked to apply for a Senior Clipper card when your RTC card expires.</p> <p>If you do not receive a mail reminder,</p> <ol class="wp-block-list"> <li><a rel="noreferrer noopener" href="https://511.org/media/31/show" target="_blank">Download the Renewal Application (PDF)</a><br>Or, you may call your transit agency and request a renewal application.</li> <li>Mail your completed application to the RTC Central Processor:<br><em>RTC Central Processor</em><br><em>P.O. Box 700</em>6<br><em>Stockton, CA 95267</em><br>Or you may bring your completed application to your transit agency.</li> </ol> <h3 class="wp-block-heading">Replacing Lost or Stolen Cards</h3> <p>First, check with your local transit agency to see if the card has been returned. If so, you may reclaim your old card at no cost.</p> <p>If not, <a href="https://511.org/media/201/show" target="_blank" rel="noreferrer noopener">download the Replacement Card Application (PDF)</a>. You can also have the transit agency mail you the form, or you may go to your nearest transit office to fill one out and pay the $3 fee.</p> <p>You can also mail the application or a written request for a replacement directly to:<br><em>RTC Central Processor</em><br><em>P.O. Box 700</em>6<br><em>Stockton, CA 95267</em></p> <p>Be sure to include your name (as it appears on your card), card identification number (if you have it), date of birth and current address with a written request. You must include the $3 payment in the form of a personal or cashier’s check. Do not send cash.</p> <p>You will receive a replacement card by mail within 7-10 days. We are not able to issue a temporary card in the interim.</p> <p>Be sure to take good care of your RTC Discount ID Card! We will only replace your card up to three (3) times within a 12-month period at a cost of $3.00 for each time. You will not be issued another card within that period. However, if you feel that your disability is such that you are prone to losing personal items, you may submit a “Disability Justification” form for additional replacements. This form can be requested at the time of your 4th replacement application. Your doctor must complete this form and mail it directly to the Central Processor.</p> <p>You will also be charged the $3 replacement fee if the card is damaged due to poor care.</p> <h3 class="wp-block-heading">Replacing Defective Card</h3> <p>The RTC program provides a free card replacement for Clipper cards that are defective. Defective cards must be tested by transit staff to confirm the card has malfunctioned. Please bring your defective card and a complete a Defective Card Application in person or <a href="https://countyconnection.com/wp-content/uploads/2024/11/Clipper_Defective-Card-Application_v7.pdf" data-type="link" data-id="https://countyconnection.com/wp-content/uploads/2024/11/Clipper_Defective-Card-Application_v7.pdf">download the Defective Card Application</a>.</p> <p>This application cannot be mailed in.</p> <p>Defective cards must be tested by transit staff to confirm the card has malfunctioned.</p> </div> </article> </main> </div> <aside class="sidebar"> <div class="sidebar-menu-wrapper"> <h2><a href="https://countyconnection.com/fares/">Fares & Passes</a></h2> <ul class="sidebar-menu"> <li class="page_item page-item-13339"><a href="https://countyconnection.com/fares/fare-types-prices/">Fare types & prices</a></li> <li class="page_item page-item-13382"><a href="https://countyconnection.com/fares/clipper-card/">Clipper Card</a></li> <li class="page_item page-item-70 current_page_item"><a href="https://countyconnection.com/fares/rtc-discount-card-program/" aria-current="page">RTC Discount Card Program</a></li> <li class="page_item page-item-13385"><a href="https://countyconnection.com/fares/transfers/">Transfers</a></li> </ul> </div> </aside> </div> </div> <div id="footer" class="footer"> <div class="container"> <div class="row"> <div class="col-md-6 col-lg-3"> <h2 class="mt-3"><a href="/contact-us">Contact Us</a></h2> <ul class="menu"> <li> <i class="far fa-clock"></i> Mon-Fri 6:30AM - 6:30PM </li> <li> <i class="fas fa-phone"></i> <a href="tel:925-676-7500">925-676-7500</a> </li> <li> <i class="fas fa-envelope"></i> <a href="mailto:help@countyconnection.com">help@countyconnection.com</a> </li> </ul> <div class="font-weight-bold">Information on this website is available in accessible formats (such as CD, audio tape, braille, or large print) by contacting Customer Service at 925-676-7500.</div> </div> <div class="col-md-6 col-lg-3"> <h2 class="mt-3">Follow Us</h2> <ul class="menu"> <li> <i class="fas fa-thumbs-up"></i> <a href="https://www.facebook.com/Central-Contra-Costa-Transit-Authority-238326689591/">Like us on Facebook</a> </li> <li> <i class="fab fa-twitter"></i> <a href="https://twitter.com/cccta">@cccta on Twitter</a> </li> <li> <i class="fab fa-instagram"></i> <a href="https://www.instagram.com/countyconnection/">@countyconnection on Instagram</a> </li> </ul> <button class="btn btn-lg btn-block btn-black mt-2" id="mailchimp-button">Get Updates via Email</button> <script type="text/javascript" src="//downloads.mailchimp.com/js/signup-forms/popup/unique-methods/embed.js" data-dojo-config="usePlainJson: true, isDebug: false"></script> <script> function showMailingPopUp() { window.dojoRequire(["mojo/signup-forms/Loader"], function(L) { L.start({"baseUrl":"mc.us20.list-manage.com","uuid":"00a609838fa5a562274999b2a","lid":"8f7a2fc554","uniqueMethods":true}) }) document.cookie = 'MCPopupClosed=; 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