Help Scout for WordPress – Help Scout for WordPress

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"; } .legal-content td { border: 1px solid; min-width: 50px; padding: 15px; } /* Cookie Banner */ .site-footer #ot-sdk-btn.ot-sdk-show-settings, #ot-sdk-btn.optanon-show-settings { color: #1a1a1a; border: none; padding: 0; font-size: 16px; margin-bottom: 9px; } .site-footer #ot-sdk-btn.ot-sdk-show-settings:hover, #ot-sdk-btn.optanon-show-settings:hover { color: #000000; background: unset; text-decoration: none; } @media only screen and (min-width: 426px) and (max-width: 896px) { #onetrust-consent-sdk #onetrust-banner-sdk .has-reject-all-button #onetrust-pc-btn-handler, #onetrust-consent-sdk #onetrust-banner-sdk .has-reject-all-button #onetrust-reject-all-handler, #onetrust-consent-sdk #onetrust-banner-sdk .has-reject-all-button #onetrust-accept-btn-handler { float: none; } } @media (min-width: 550px) { #onetrust-consent-sdk #onetrust-banner-sdk .ot-sdk-three.ot-sdk-columns, #onetrust-consent-sdk #onetrust-pc-sdk .ot-sdk-three.ot-sdk-columns, #onetrust-consent-sdk #ot-sdk-cookie-policy .ot-sdk-three.ot-sdk-columns, #onetrust-consent-sdk #onetrust-banner-sdk .ot-sdk-eight.ot-sdk-columns, #onetrust-consent-sdk #onetrust-pc-sdk .ot-sdk-eight.ot-sdk-columns, #onetrust-consent-sdk #ot-sdk-cookie-policy .ot-sdk-eight.ot-sdk-columns { width: 95%; } } @media only screen and (min-width: 1024px) { #onetrust-consent-sdk #onetrust-banner-sdk:not(.ot-iab-2) #onetrust-group-container, #onetrust-consent-sdk #onetrust-banner-sdk:not(.ot-iab-2) #onetrust-button-group-parent { width: 50%; } } @media only screen and (min-width: 897px) { #onetrust-consent-sdk #onetrust-banner-sdk.vertical-align-content #onetrust-button-group-parent { position: relative; top: unset; left: unset; transform: unset; } } @media only screen and (min-width: 769px) { #onetrust-consent-sdk #onetrust-banner-sdk #onetrust-button-group { margin-right: auto; } } #onetrust-consent-sdk #onetrust-banner-sdk .has-reject-all-button #onetrust-pc-btn-handler.cookie-setting-link { text-align: center !important; } @media only screen and (max-width: 502px) { #onetrust-banner-sdk #onetrust-accept-btn-handler, #onetrust-banner-sdk #onetrust-reject-all-handler, #onetrust-banner-sdk #onetrust-pc-btn-handler { width: 100%; } } </style> </script> </head> <body class="home page-template page-template-home page-template-home-php page page-id-801535 edd-js-none group-blog"> <header class="navbar navbar-inverse normal" role="banner"> <div class="container"> <div class="navbar-header"> <button class="navbar-toggle" type="button" data-toggle="collapse" data-target=".bs-navbar-collapse"> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <span class="site-title"> <a href="https://wphelpscout.com/"> <img src="https://wphelpscout.com/wp-content/uploads/2022/10/sproutapps-blue-header.png" alt="Help Scout for WordPress" height="50"> <h1 class="site_title"><b>Help Scout</b> Desk</h1> </a> </span> </div> <nav class="collapse navbar-collapse bs-navbar-collapse pull-right" role="navigation"> <ul id="menu-header-home" class="nav navbar-nav navbar-right"><li id="menu-item-801546" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-801546"><a title="Features" href="https://wphelpscout.com/pro-wordpress-plugin/">Features</a></li> <li id="menu-item-801547" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-801547"><a title="Pricing" href="https://wphelpscout.com/pro-wordpress-plugin/">Pricing</a></li> <li id="menu-item-801550" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-801550 dropdown"><a title="Login" href="#" data-toggle="dropdown" class="dropdown-toggle" aria-haspopup="true">Login <span class="caret"></span></a> <ul role="menu" class=" dropdown-menu"> <li id="menu-item-801598" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-801598"><a title="Support" href="https://wphelpscout.com/support/docs/getting-started-with-help-scout-desk/">Support</a></li> <li id="menu-item-801549" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-801549"><a title="Account" href="https://wphelpscout.com/account/">Account</a></li> <li id="menu-item-801551" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-801551"><a title="Order History" href="https://wphelpscout.com/account/purchase-history/">Order History</a></li> </ul> </li> </ul> </nav> </div> </header> <div class="main-content-area full"> <div class="main"> <div id="content" class="site-content inner"> <div id="home" class="content-area full"> <main id="main" class="site-main" role="main"> <div id="hero-video"> <div class="container-full"> <div class="homepage-hero-module"> <div id="title_wrap"> <h1 class="hero-text"><b>Help Scout</b> for WordPress</h1> <p>Professionally developed and supported</p> </div>  <img src="https://wphelpscout.com/wp-content/uploads/2022/10/helpscoutdeskbg-1.png" alt="" width="100%" height="250px;"> <div class="poster hidden"> <img src="https://wphelpscout.com/wp-content/themes/sprout-apps/resources/coverr/Hill/video.jpg" alt="video background"> </div> </div> </div> </div> </div> <div id="mobile" class="home_top"> <div class="container"> <div class="row"> <div class="col-xs-6 hidden-xs"> <img src="https://wphelpscout.com/wp-content/uploads/2019/05/help-scout-desk-wordpress-v2.png" class="device img-responsive" alt="helpscout desk ticket view" /> </div> <div class="col-sm-6 col-xs-12"> <div class="info"> <h3>WordPress + <b>Help Scout</b></h3> <p> Join many other WordPress professionals using Help Scout Desk to provide their customers with the best support available, from right in your WordPress user account! </p> <a class="button button-small" href="https://wphelpscout.com/pro-wordpress-plugin/">Learn More</a>   <a class="button button-small button-mute" href="https://wphelpscout.com/pro-wordpress-plugin/">Pricing</a> </div> </div> </div> </div> </div> <div id="features"> <div id="grid-second"> <div class="container"> <div class="row header"> <div class="col-md-12"> <h3>WordPress <span class="icon ion-heart"></span> <b>Help Scout</b></h3> <p> Here are just some of the awesome features that make Help Scout Desk the best customer support plugin for WordPress. </p> </div> </div> <div class="row features"> <div class="col-md-6 feature"> <span class="icon ion-paper-airplane"></span> <div class="info"> <strong>Not just e-mail support</strong> <p>Help Scout Desk will add the ability for your customers to create new support tickets & reply without requiring email.</p> </div> </div> <div class="col-md-6 feature"> <span class="icon ion-code-working"></span> <div class="info"> <strong>Gist oEmbeds</strong> <p>Help Scout Desk will automatically convert GitHub gist urls asynchronously to gist embeds.</p> </div> </div> </div> <div class="row features"> <div class="col-md-6 feature"> <span class="dashicons ion-social-wordpress"></span> <div class="info"> <strong>Shortcodes, Filters, and Action Hooks</strong> <p>Help Scout Desk was built with WordPress standards and flexibility in mind. Customization is easy!</p> </div> </div> <div class="col-md-6 feature"> <span class="icon ion-merge"></span> <div class="info"> <strong>Easy Digital Downloads Integration</strong> <p>Customer information from EDD orders will show within the Help Scout conversation.</p> </div> </div> </div> <div class="row features"> <div class="col-md-6 feature"> <span class="icon ion-upload"></span> <div class="info"> <strong>Attachments</strong> <p>Allows for multiple attachments when creating and updating threads, with nice previews shown within the thread.</p> </div> </div> <div class="col-md-6 feature"> <span class="icon ion-scissors"></span> <div class="info"> <strong>Conversation Embeds</strong> <p>Embed any conversation into a post/page with a simple shortcode <code>[hsd_thread id="42"]</code>.</p> </div> </div> </div> </div> </div> </div> <div id="happyness"> <div class="container"> <div class="row header"> <div class="col-md-12"> <h3>Support with a <b>Goal of Happy</b></h3> <p>The results of our happiness report show people love our support! We are here to help, and take your feedback back to the product.</p> </div> </div> <div class="row"> <div class="col-sm-12"> <img src="https://wphelpscout.com/wp-content/themes/sprout-apps/resources/img/home/happy-report.png" class="device img-responsive" alt="96% happiness score" /> </div> </div> </div> </div> <div id="testimonials"> <div class="container"> <div class="row header"> <div class="col-md-12"> <h3><b>Reviews and Feedback</b> from awesome people</h3> <p>We're proud of our ever growing <a href="https://wordpress.org/support/plugin/help-scout/reviews/?filter=5" target="_blank">★★★★★ ratings</a>.</p> </div> </div> <div class="row"> <div class="col-sm-6"> <div class="testimonial"> <div class="quote"> <span class="">I love tools that allow me to make complex things simple. Support is simple with Help Scout and now, with Help Scout Desk, I have an actual portal that customers can go to review their ticket history and current tickets and it doesn’t break my workflow up at all.</span> <div class="arrow-down"> <div class="arrow"></div> <div class="arrow-border"></div> </div> </div> <div class="author"> <span class="pic"><img src="https://pbs.twimg.com/profile_images/989145421871173632/lvrhUUqg_400x400.jpg" alt="avatar"></span> <div class="name">Alex Vasquez</div> <div class="company"><a href="https://alexhasnicehair.com/">Alex Has Nice Hair</a></div> </div> </div> </div> <div class="col-sm-6"> <div class="testimonial pull-right"> <div class="quote"> <span class="">I’ve known Dan for years and can attest to his eye for detail and commitment to providing an amazing experience for his users. I [sic] can say that it is a great product that will fill a very real need for freelancers (like me!) and small businesses.</span> <div class="arrow-down"> <div class="arrow"></div> <div class="arrow-border"></div> </div> </div> <div class="author"> <span class="pic"><img alt='' src='https://secure.gravatar.com/avatar/252ed115afcb3c69546ed891b8eddddf?s=96&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/252ed115afcb3c69546ed891b8eddddf?s=192&d=mm&r=g 2x' class='avatar avatar-96 photo' height='96' width='96' decoding='async'/></span> <div class="name">Nick Ohrn</div> <div class="company"><a href="http://plugin-developer.com" target="_blank" title="Awesome WordPress Plugin Developer">Plugin Developer</a></div> </div> </div> </div> </div> </div> </div> <div id="testimonials"> <div class="container"> <div class="row header"> <div class="col-md-12"> <h3>Growing Community <b>Across the Globe</b></h3> <p>The map below shows where the most recent Help Scout Desk purchases were made. Add your location today!</p> </div> </div> <div class="row"> <div class="col-sm-12"> <div class="map js-marker-multi"></div> </div> </div> </div> <style type="text/css"> .map { width: 525px; height: 300px; margin: 0 auto; position: relative; } @media (max-width: 575px) { .map { width: 350px; height: 200px; } } </style> <script type="text/javascript"> jQuery(function () { jQuery.getJSON( '/wp-content/themes/sprout-apps/resources/js/smallworld/world.json', function (data) { Smallworld.defaults.geojson = data; jQuery('.map').smallworld({ geojson: data, zoom: 1, markerColor: '#F9578B', waterColor: '#FFF', landColor: '#6CAAE4', center: [37.757719928168605, 0], markers: [ [44.867279052734, -123.19384765625], [50.336719512939, 8.7536897659302], [47.327209472656, 5.0439901351929], [-38.146999359131, 144.36000061035], [44.436550140381, 26.099349975586], [1.3200000524521, 103.81980133057], [40.300849914551, -75.125091552734], [41.543399810791, 1.8881499767303], [44.950630187988, 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