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<!DOCTYPE html><html lang="en-us"><head><meta name="viewport" content="width=device-width"/><meta charSet="utf-8"/><link rel="icon" type="image/png" href="/images/favicon.png"/><title>Webex Help Center</title><meta name="description" content="Cisco Webex is the industry leader in video conferencing and team collaboration. Get the resources you need to be successful, including online classes, help articles, video tutorials, and more."/><meta property="og:title" content="Webex Help Center"/><meta property="og:description" content="Cisco Webex is the industry leader in video conferencing and team collaboration. 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" class="help-section_productCard__2qBip"><div class="help-section_product-card-item-image__ZCJXU"><img src="/images/launch-icon.svg" alt="Get started"/></div><div aria-hidden="true" class="help-section_product-card-item-title__2TDXO"><h2>Get started</h2><img src="/images/arrow-right-white.svg" alt=""/></div><div class="help-section_product-card-item-description___OpO0">Everything you need to know to get started with Webex. </div></div></div><div class="help-section_product-card-item__3pIZM large-4 columns medium-4 columns small-12 columns"><div tabindex="0" aria-label="Product help Get help specified for each of our various products. 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" class="help-section_productCard__2qBip"><div class="help-section_product-card-item-image__ZCJXU"><img src="/images/admin-icon.svg" alt="Admin help"/></div><div aria-hidden="true" class="help-section_product-card-item-title__2TDXO"><h2>Admin help</h2><img src="/images/arrow-right-white.svg" alt=""/></div><div class="help-section_product-card-item-description___OpO0">Find help for partners, IT managers, hosts, and other administrative roles. </div></div></div></div></div></div><div class="ai-assistant_ai-wrappers__3hUyt"><div class="ai-assistant_ai-cards__26K-C"><div class="ai-assistant_left-section__30ihN"><div><img class="ai-assistant_logoAi__dK4vz" src="/images/ciscoAiLogo.png" alt="logo"/></div><div class="ai-assistant_text-container__srFyZ"><div class="ai-assistant_textTitle__OL5v5">Cisco AI Assistant for Webex</div><div class="ai-assistant_textDesc__wERIH">Introducing the most advanced generative AI-powered platform for hybrid work and customer experience.</div></div></div><div class="ai-assistant_right-section__1SFz_"><button type="button" class="ai-assistant_learnMoreBtn__2_KGy">Learn more</button></div></div></div></div><div class="help-section_join-meeting-section__QDGI3"><div class="help-section_join-meeting-title__2l6lH"><img src="/images/meetings-calendar.svg" alt=""/>Trying to join a meeting?</div><button class="help-section_join-meeting-btn__33EBU">Join a meeting</button></div><div data-testid="topArticles"><div class="top-articles_popular-articles__2MHl1"><div class="top-articles_popular-articles-container__1X2Wi"><div class="top-articles_articles-title-text__1ct9q"><h2>Popular Articles</h2></div><div class="top-articles_articles-list__1n_bN"><ul class="top-articles_top-articles__3uVlU"><li tabindex="0"><div class="top-articles_articleItem__2myrV"><div class="top-articles_articleProd__2FZU8"><a aria-label="Article Sign-in issues with Webex" target="_blank" rel="noreferrer"><h3>Sign-in issues with Webex</h3></a><div aria-hidden="true" class="top-articles_top-article-metadata__rgkM1">Applies To<!-- -->: <!-- -->Webex Meetings,Webex App,Webex for Service Providers</div></div><img aria-hidden="true" src="/images/arrow-right-black.svg" alt=""/></div></li><li tabindex="0"><div class="top-articles_articleItem__2myrV"><div class="top-articles_articleProd__2FZU8"><a aria-label="Article Webex | Record a meeting or webinar" target="_blank" rel="noreferrer"><h3>Webex | Record a meeting or webinar</h3></a><div aria-hidden="true" class="top-articles_top-article-metadata__rgkM1">Applies To<!-- -->: <!-- -->Webex Meetings,Webex for Government</div></div><img aria-hidden="true" src="/images/arrow-right-black.svg" alt=""/></div></li><li tabindex="0"><div class="top-articles_articleItem__2myrV"><div class="top-articles_articleProd__2FZU8"><a aria-label="Article Use virtual backgrounds in Webex Meetings and Webex Webinars" target="_blank" rel="noreferrer"><h3>Use virtual backgrounds in Webex Meetings and Webex Webinars</h3></a><div aria-hidden="true" class="top-articles_top-article-metadata__rgkM1">Applies To<!-- -->: <!-- -->Webex Meetings,Webex for Service Providers,Webex Webinars,Webex Events (Classic)</div></div><img aria-hidden="true" src="/images/arrow-right-black.svg" alt=""/></div></li><li tabindex="0"><div class="top-articles_articleItem__2myrV"><div class="top-articles_articleProd__2FZU8"><a aria-label="Article Find your Webex recordings" target="_blank" rel="noreferrer"><h3>Find your Webex recordings</h3></a><div aria-hidden="true" class="top-articles_top-article-metadata__rgkM1">Applies To<!-- -->: <!-- -->Webex Meetings,Webex for Service Providers,Webex for Government,Webex Webinars,Webex Events (Classic),Webex Training,Webex Calling,Webex Suite</div></div><img aria-hidden="true" src="/images/arrow-right-black.svg" alt=""/></div></li><li tabindex="0"><div class="top-articles_articleItem__2myrV"><div class="top-articles_articleProd__2FZU8"><a aria-label="Article Join a Webex meeting" target="_blank" rel="noreferrer"><h3>Join a Webex meeting</h3></a><div aria-hidden="true" class="top-articles_top-article-metadata__rgkM1">Applies To<!-- -->: <!-- -->Webex Meetings</div></div><img aria-hidden="true" src="/images/arrow-right-black.svg" alt=""/></div></li><li tabindex="0"><div class="top-articles_articleItem__2myrV"><div class="top-articles_articleProd__2FZU8"><a aria-label="Article Troubleshooting Webex Meetings" target="_blank" rel="noreferrer"><h3>Troubleshooting Webex Meetings</h3></a><div aria-hidden="true" class="top-articles_top-article-metadata__rgkM1">Applies To<!-- -->: <!-- -->Control Hub,Hybrid Services</div></div><img aria-hidden="true" src="/images/arrow-right-black.svg" alt=""/></div></li></ul></div></div></div></div><div class="explore_exploreLearning__15jyd"><div class="explore_exploreLearnContent__-p4Vz small-12 medium-6 large-6"><div class="explore_learnHeading__2L7HV"><h2>Explore our learning tools</h2></div><div class="explore_learnDesc__1JbzO">Learn how to use our products, build your skills and earn credentials through instructor-led and self-paced sources on all things Webex.</div><div><a class="explore_learnBtn__1Jykh" rel="noreferrer" target="_blank" href="https://www.essentials.webex.com/resources/learning">Go Learn</a></div></div><div class="explore_learnImg__2HJ1D small-12 medium-6 large-6"><img src="/images/learnTools.svg" alt="learn tools img"/></div></div><div data-testid="additional-resources" class="undefined"><div class="additional-resources_homepage-additional-resources__1-a-b"><div class="additional-resources_homepage-additional-container__Z3VLq"><div class="additional-resources_homepage-additional-header__AGx9m"><h2>Additional Resources</h2></div><div class="additional-resources_additional-links-contents__1nR3v"><div class="additional-resources_additional-links-container__37KH5 row"><div class="additional-resources_additional-links-item__Gao71 large-4 columns medium-6 columns small-11 columns"><div 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