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Impact of AI on the future of professionals | Thomson Reuters

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<div class="tr-Group-inner"> <div class="tr-GroupItem"> <div class="tr-VerticalSpacing tr-VerticalSpacing--m"> <a class="tr-Anchor tr-Button tr-Button--primary " href="/content/dam/ewp-m/documents/thomsonreuters/en/pdf/reports/future-of-professionals-report-2024.pdf" data-canonicalcta="Download CTA" rel="noopener" target="_blank"> <span class="tr-Button-body">Download report (PDF)</span> </a> </div> </div> </div> </div> </div> <div class="tr-VerticalSpacing tr-VerticalSpacing--m"> <div class="tr-Group"> <div class="tr-Group-inner"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="tr-Section tr-Section--white "> <div class="tr-Section-inner "> <div class="tr-VerticalSpacing tr-VerticalSpacing--l"> <div class="tr-Grid tr-Grid--even2"> <div class="tr-Grid-items"> <div class="tr-Grid-item"> <div class="tr-BlockQuote tr-BlockQuote--small "> <div class="tr-BlockQuote-body"> <blockquote class="tr-BlockQuote-quote">Professionals no longer need to speculate on the potential for AI to impact their work as they are now witnessing its effects firsthand. As we look to the future, one thing is clear: AI-empowered professionals and their companies will outpace those who resist this transformative era.</blockquote> <div class="tr-BlockQuote-footer"> <div class="tr-BlockQuote-attribution"> <div class="tr-Attribution tr-Attribution--noImage"> <div class="tr-Attribution-body"> <span class="tr-Attribution-name"><p>Steve Hasker</p> </span> <div class="tr-Attribution-caption">President and CEO, Thomson Reuters</div> <div class="tr-Attribution-social"> <div class="tr-Group tr-Group--compact"> <div class="tr-Group-inner"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="tr-Grid-item"> <div class="tr-VerticalSpacing tr-VerticalSpacing--m"> <div class="tr-VideoPlayer"> <div data-react-from-markup-container="true"> <div class="tr-VideoPlayerCore" data-video-id="AHYhPtm3V4PgMS1JbM87Ak" data-duration="PT0H2M6S" data-kind="vidyard" data-autoplay-in-modal="true" data-video-name="Future of Professionals Report 2024" 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class="tr-Section-inner "> <div class="tr-VerticalSpacing tr-VerticalSpacing--xl"> <div class="tr-Header tr-Header--center"> <div class="tr-Header-eyebrow"> <p class="tr-Eyebrow u-typographySmallCaps"></p> </div> <div class="tr-Header-heading"> <div class="tr-VerticalSpacing tr-VerticalSpacing--xs"> <h2 class="tr-Heading tr-Heading--l"> <b>Impact of AI on the future of professionals</b></h2> </div> </div> </div> </div> <div class="tr-VerticalSpacing tr-VerticalSpacing--m"> <div class="tr-Grid tr-Grid--even3"> <div class="tr-Grid-items"> <div class="tr-Grid-item"> <div class="tr-Tile tr-Tile--centeredIcon"> <div class="tr-Tile-iconTitle"> <div class="tr-Tile-icon"> <span class="tr-Svg"> <span class="tr-Svg-inner"><svg aria-hidden="true" viewBox="0 0 64 64"><g class="nc-icon-wrapper" fill="none" stroke-linecap="round" stroke-width="2"><path d="M46 20L33 33l-8-8-8 8" stroke="#ff5900" data-cap="butt" data-color="color-2"></path><path d="M37 20h9v9" stroke="#ff5900" data-color="color-2"></path><path d="M32 48v12" stroke="#4d4d4d"></path><path d="M26 48L14 62M38 48l12 14" stroke="#4d4d4d" data-cap="butt"></path><path d="M56 42V7H8v35M62 48H2M32 7V2" stroke="#4d4d4d"></path></g></svg></span> </span> </div> <div class="tr-Tile-title"> <h2 class="tr-Heading tr-Heading--s"> <b>Transformational impact</b> </h2> </div> </div> <p class="tr-Tile-content">Of the respondents, 77% now believe AI will have a transformational or high impact in the next five years, with an average of 56% of all professionals’ work set to use new AI-powered technologies in five years. </p> <div class="tr-Tile-link"> </div> </div> </div> <div class="tr-Grid-item"> <div class="tr-Tile tr-Tile--centeredIcon"> <div class="tr-Tile-iconTitle"> <div class="tr-Tile-icon"> <span class="tr-Svg"> <span class="tr-Svg-inner"><svg aria-hidden="true" viewBox="0 0 64 64"><g class="nc-icon-wrapper" fill="none" stroke-linecap="round" stroke-width="2"><path d="M2 32h6M10.787 10.787l4.242 4.242M32 2v6M53.213 10.787l-4.242 4.242M62 32h-6" stroke="#ff5900" data-color="color-2"></path><path d="M25 62h14M49 32c0-9.389-7.611-17-17-17s-17 7.611-17 17c0 6.891 4.107 12.81 10 15.48V56h14v-8.52c5.893-2.67 10-8.589 10-15.48z" stroke="#4d4d4d"></path></g></svg></span> </span> </div> <div class="tr-Tile-title"> <h2 class="tr-Heading tr-Heading--s"> <b>Optimism for productivity</b> </h2> </div> </div> <p class="tr-Tile-content">Professionals predict that new AI-powered technologies will enable them to save an average of four hours per week in the next year, equating to an estimated 200 hours saved per professional. </p> <div class="tr-Tile-link"> </div> </div> </div> <div class="tr-Grid-item"> <div class="tr-Tile tr-Tile--centeredIcon"> <div class="tr-Tile-iconTitle"> <div class="tr-Tile-icon"> <span class="tr-Svg"> <span class="tr-Svg-inner"><svg aria-hidden="true" viewBox="0 0 64 64"><g class="nc-icon-wrapper" fill="none" stroke-linecap="round" stroke-width="2"><path d="M32 2a30 30 0 1 0 0 60 30 30 0 1 0 0-60z" stroke="#4d4d4d"></path><path d="M22 17a5 5 0 1 0 0 10 5 5 0 1 0 0-10zM42 37a5 5 0 1 0 0 10 5 5 0 1 0 0-10zM19 45l26-26" stroke="#ff5900" data-color="color-2"></path></g></svg></span> </span> </div> <div class="tr-Tile-title"> <h2 class="tr-Heading tr-Heading--s"> <b>Generating value</b> </h2> </div> </div> <p class="tr-Tile-content">In addition to freeing up time for higher-level work, professionals identified opportunities for AI to deliver value in new ways, like handling large volumes of data, improving response times, and reducing human error. </p> <div class="tr-Tile-link"> </div> </div> </div> </div> </div> </div> <div class="tr-VerticalSpacing tr-VerticalSpacing--m"> <div class="tr-Grid tr-Grid--even2 tr-Grid--gutterBorder"> <div class="tr-Grid-items"> <div class="tr-Grid-item"> <div class="tr-Tile tr-Tile--centeredIcon"> <div class="tr-Tile-iconTitle"> <div class="tr-Tile-icon"> <span class="tr-Svg"> <span class="tr-Svg-inner"><svg aria-hidden="true" viewBox="0 0 64 64"><g class="nc-icon-wrapper" fill="none" stroke-linecap="round" stroke-width="2"><path d="M40 28c0-3.8 6-10 6-10s6 6.2 6 10-3 6-6 6-6-2.2-6-6zM20 14c0-3.8 6-10 6-10s6 6.2 6 10-3 6-6 6-6-2.2-6-6z" stroke="#ff5900" data-color="color-2"></path><path d="M10 34h2c4.6 0 9.6 2.4 12 6h8c4 0 8 4 8 8H22" stroke="#4d4d4d" data-cap="butt"></path><path d="M38.8 44H52c7.2 0 8 4 8 4L31.4 59.6c-2.2 1-4.8.8-7-.2L10 52" stroke="#4d4d4d" data-cap="butt"></path><path d="M2 30h8v26H2z" stroke="#4d4d4d"></path></g></svg></span> </span> </div> <div class="tr-Tile-title"> <h2 class="tr-Heading tr-Heading--s"> <b>Responsible AI</b> </h2> </div> </div> <p class="tr-Tile-content">The professions divide regarding whether it is ethically acceptable for AI to provide professional advice and strategic recommendations — overall, 66% believe it would represent a step too far. </p> <div class="tr-Tile-link"> </div> </div> </div> <div class="tr-Grid-item"> <div class="tr-Tile tr-Tile--centeredIcon"> <div class="tr-Tile-iconTitle"> <div class="tr-Tile-icon"> <span class="tr-Svg"> <span class="tr-Svg-inner"><svg aria-hidden="true" viewBox="0 0 64 64"><g class="nc-icon-wrapper" fill="none" stroke-linecap="round" stroke-width="2"><path d="M2 32h6M10.787 10.787l4.242 4.242M32 2v6M53.213 10.787l-4.242 4.242M62 32h-6M53.213 53.213l-4.242-4.242M32 62v-6M10.787 53.213l4.242-4.242" stroke="#ff5900" data-color="color-2"></path><path d="M32 16a16 16 0 1 0 0 32 16 16 0 1 0 0-32z" stroke="#4d4d4d"></path></g></svg></span> </span> </div> <div class="tr-Tile-title"> <h2 class="tr-Heading tr-Heading--s"> <b>A more fulfilling career</b> </h2> </div> </div> <p class="tr-Tile-content">The future is bright. Most professionals foresee more innovation; more time spent on engaging, judgment-based, or expertise-driven work; and greater opportunity for continual skill building.</p> <div class="tr-Tile-link"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="tr-Section tr-Section--white "> <div class="tr-Section-inner "> <div class="tr-VerticalSpacing tr-VerticalSpacing--l"> <div class="tr-Grid tr-Grid--2313"> <div class="tr-Grid-items"> <div class="tr-Grid-item"> <div class="tr-VerticalSpacing tr-VerticalSpacing--m"> <div class="tr-VerticalSpacing tr-VerticalSpacing--xs"> <div class="tr-Header-eyebrow"> <p class="tr-Eyebrow u-typographySmallCaps">Special Report</p> </div> </div> <div class="tr-VerticalSpacing tr-VerticalSpacing--xs"> <div class="tr-Header-heading"> <div class="tr-VerticalSpacing tr-VerticalSpacing--xs"> <h2 class="tr-Heading tr-Heading--l"> <b>Future of Professionals Report 2024</b></h2> </div> </div> </div> <div class="tr-VerticalSpacing tr-VerticalSpacing--xs"> <div class="tr-Header-standfirst"> <p class="tr-Standfirst">AI-powered technology and the forces shaping professional work</p> </div> </div> </div> <link rel="stylesheet" href="/etc.clientlibs/emcm/components/content/article-paragraph/clientlibs.min.css" type="text/css"> <script src="/etc.clientlibs/emcm/components/content/article-paragraph/clientlibs.min.js"></script> <div class="tr-VerticalSpacing tr-VerticalSpacing--m"> <div class="tr-LongformRichText "> <p>We at Thomson Reuters are committed to understanding how this changing landscape truly impacts the professionals we serve, the industry, and society at large — today and tomorrow.</p> <p>We expanded this year’s research to survey 2,200 professionals and C-level corporate executives from over 50 countries to understand how they see the future unfolding. AI, tech, and automation continue to be the dominant driving forces, and professionals now have a more highly developed understanding of just how extensive and fast the impact will be in the years to come.</p> </div> </div> <div class="tr-VerticalSpacing tr-VerticalSpacing--m"> <a class="tr-DownloadButton" href="/content/dam/ewp-m/documents/thomsonreuters/en/pdf/reports/future-of-professionals-report-2024.pdf?trkcode=TRhome-rotator3&trktype=internal" rel="noopener" target="_blank"> <div class="tr-DownloadButton-inner"> <div class="tr-DownloadButton-body"> <div>Download report (PDF)</div> <div class="tr-DownloadButton-fileInfo"> <span class="tr-DownloadButton-fileType">PDF</span> <span class="tr-DownloadButton-fileSize"> - 846.5KB</span> </div> </div> <div class="tr-DownloadButton-icon"> <span class="tr-Svg"> <span class="tr-Svg-inner"><svg aria-hidden="true" viewBox="0 0 24 24"><g class="nc-icon-wrapper" fill="none" stroke="currentColor" stroke-width="2"><path d="M2 16v6h20v-6" stroke-linecap="square" data-color="color-2"></path><path d="M12 1v15" data-cap="butt"></path><path d="M6 10l6 6 6-6" stroke-linecap="square"></path></g></svg></span> </span> </div> </div> </a> </div> </div> <div class="tr-Grid-item"> <div class="tr-VerticalSpacing tr-VerticalSpacing--m"> <div data-react-from-markup-container="true"> <figure class="tr-Figure" data-rehydratable="tr-Figure" data-expandable="false" altText="Report Cover Image"> <div class="tr-Figure-inner"> <div class="tr-Figure-imageWrapper"> <div class="tr-Image"> <noscript class="loading-lazy"> <img loading="lazy" class="tr-Image-img" alt="Report Cover Image" src="/content/dam/ewp-m/images/thomsonreuters/en/reports/tr4398851-05a-1920x2485.png.transform/q90/image.png" srcset="/content/dam/ewp-m/images/thomsonreuters/en/reports/tr4398851-05a-1920x2485.png.transform/q90/image.png"/> </noscript> </div> </div> </div> </figure> </div> </div> </div> </div> </div> </div> </div> </div> <div class="tr-Section tr-Section--grayLightest "> <div class="tr-Section-inner "> <div class="tr-VerticalSpacing tr-VerticalSpacing--m"> <div class="tr-VerticalSpacing tr-VerticalSpacing--xs"> <div class="tr-Header-heading"> <div class="tr-VerticalSpacing tr-VerticalSpacing--xs"> <h2 class="tr-Heading tr-Heading--l"> <b>Related insights</b></h2> </div> </div> </div> </div> <div class="tr-VerticalSpacing tr-VerticalSpacing--l"> <div class="tr-Grid tr-Grid--even3"> <div class="tr-Grid-items"> <!-- tall --> <div class="tr-Grid-item"> <div class="tr-PairedCard tr-PairedCard--borderless"> <div class="tr-TextCardBase tr-TextCardBase--top"> <div class="tr-CardBase tr-CardBase--large tr-CardBase--borderless"> <a href="/en/reports/2024-generative-ai-in-professional-services.html" class="tr-Anchor tr-CardBase-link"> <div class="tr-CardBase-inner"> <div class="tr-PairedCard-content"> <div class="tr-PairedCard-image"> <div class="tr-Image tr-Image--cover tr-Image--anchorC " style="background-image:url(/content/dam/ue/en-us/images/artworked-images/244218.png.transform/rect-768/q90/image.png);"> <noscript class="loading-lazy"> <img loading="lazy" class="tr-Image-img" alt="" src="/content/dam/ue/en-us/images/artworked-images/244218.png.transform/rect-768/q90/image.png" srcset="/content/dam/ue/en-us/images/artworked-images/244218.png.transform/rect-192/q90/image.png 192w, /content/dam/ue/en-us/images/artworked-images/244218.png.transform/rect-288/q90/image.png 288w, /content/dam/ue/en-us/images/artworked-images/244218.png.transform/rect-368/q90/image.png 368w, /content/dam/ue/en-us/images/artworked-images/244218.png.transform/rect-576/q90/image.png 576w, /content/dam/ue/en-us/images/artworked-images/244218.png.transform/rect-768/q90/image.png 768w, /content/dam/ue/en-us/images/artworked-images/244218.png.transform/rect-968/q90/image.png 968w, /content/dam/ue/en-us/images/artworked-images/244218.png.transform/rect-1168/q90/image.png 1168w, /content/dam/ue/en-us/images/artworked-images/244218.png.transform/rect-1349/q90/image.png 1349w, /content/dam/ue/en-us/images/artworked-images/244218.png.transform/rect-1536/q90/image.png 1536w" sizes="(max-width: 767px) 100vw, 34vw"/> </noscript> </div> </div> <div class="tr-PairedCard-contentInner"> <div class="tr-TextCardBase-content"> <div class="tr-TextCardBase-eyebrow"> <p class="tr-Eyebrow u-typographySmallCaps"> </p> </div> <div class="tr-TextCardBase-body"> <div class="tr-TextCardBase-heading"> <h3 class="tr-Heading tr-Heading--xs"> <strong>2024 Generative AI in Professional Services Report</strong> </h3> </div> </div> <div class="tr-TextCardBase-description"> <div> <div class="tr-VerticalSpacing tr-VerticalSpacing--s"> <p>Generative artificial intelligence (GenAI) is no longer the technology of the future. The process of integrating GenAI systems into daily work — and figuring out what that means for the future of how professionals work — has begun.</p> </div> <p class="tr-Eyebrow u-typographySmallCaps"> </p> <div></div> </div> </div> <div class="tr-TextCardBase-footer"> <div class="tr-LinkCardFooter"> <span class="tr-Link tr-Link--withIcon tr-Link--primary"> <span class="tr-Link-inner">Read the report</span> <div class="tr-Link-icon"> <span class="tr-Svg"> <span class="tr-Svg-inner"><svg aria-hidden="true" viewBox="0 0 24 24"><g class="nc-icon-wrapper" fill="none" stroke="currentColor" stroke-width="2"><path d="M2 12h20" data-cap="butt" data-color="color-2"></path><path d="M15 5l7 7-7 7" stroke-linecap="square"></path></g></svg></span> </span> </div> </span> </div> </div> </div> </div> </div> </div> </a> </div> </div> </div> </div> <!-- tall --> <div class="tr-Grid-item"> <div class="tr-PairedCard tr-PairedCard--borderless"> <div class="tr-TextCardBase tr-TextCardBase--top"> <div 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u-typographySmallCaps"> </p> </div> <div class="tr-TextCardBase-body"> <div class="tr-TextCardBase-heading"> <h3 class="tr-Heading tr-Heading--xs"> <strong>Future of Professionals Report: C-Suite Survey</strong> </h3> </div> </div> <div class="tr-TextCardBase-description"> <div> <div class="tr-VerticalSpacing tr-VerticalSpacing--s"> <p>In the Future of Professionals Report: C-Suite Survey, we look at what C-suite executives see as short-term priorities and their perspectives on the ultimate impact of GenAI. </p> </div> <p class="tr-Eyebrow u-typographySmallCaps"> </p> <div></div> </div> </div> <div class="tr-TextCardBase-footer"> <div class="tr-LinkCardFooter"> <span class="tr-Link tr-Link--withIcon tr-Link--primary"> <span class="tr-Link-inner">Read the report</span> <div class="tr-Link-icon"> <span class="tr-Svg"> <span class="tr-Svg-inner"><svg aria-hidden="true" viewBox="0 0 24 24"><g class="nc-icon-wrapper" fill="none" stroke="currentColor" stroke-width="2"><path d="M2 12h20" 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