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href="javascript:void(0);" data-config-metrics-item="Latin America">Latin America</a></li> <li id="middle-east"><a href="javascript:void(0);" data-config-metrics-item="Middle East">Middle East</a></li> </ul> </div> </div> <div id="locale" class="area"> <h3>País / Idioma</h3> <div class="area-list"> <p class="area-title">Peru - Español</p> <ul class="no-bullets"> <li class="default"><a href="javascript:void(0);">Select One</a></li> <li class="hide" id="fr_ca" data-region="north-america"><a href="/c/fr_ca/about/contact-cisco.html" data-config-metrics-item="Canada - Français">Canada - Français</a></li> <li class="hide" id="en_ca" data-region="north-america"><a href="/c/en_ca/about/contact-cisco.html" data-config-metrics-item="Canada - English">Canada - English</a></li> <li class="hide" id="en_us" data-region="north-america"><a href="/c/en/us/about/contact-cisco.html" data-config-metrics-item="United States – English">United States – English</a></li> <li class="hide" id="en_eg" data-region="africa"><a href="/c/en_eg/about/contact-cisco.html" data-config-metrics-item="Egypt - English">Egypt - English</a></li> <li class="hide" id="ar_eg" data-region="africa"><a href="/c/ar_eg/about/contact-cisco.html" data-config-metrics-item="Egypt - عربي">Egypt - عربي</a></li> <li class="hide" id="en_ng" data-region="africa"><a href="/c/en_ng/about/contact-cisco.html" data-config-metrics-item="Nigeria - English">Nigeria - English</a></li> <li class="hide" id="en_dz" data-region="africa"><a href="/c/en_dz/about/contact-cisco.html" data-config-metrics-item="North Africa - English">North Africa - English</a></li> <li class="hide" id="fr_dz" data-region="africa"><a href="/c/fr_dz/about/contact-cisco.html" data-config-metrics-item="North Africa - Français">North Africa - Français</a></li> <li class="hide" id="en_za" data-region="africa"><a href="/c/en_za/about/contact-cisco.html" data-config-metrics-item="South Africa - English">South Africa - English</a></li> <li class="hide" id="en_au" data-region="asia-pacific"><a href="/c/en_au/about/contact-cisco.html" data-config-metrics-item="Australia &amp; New Zealand - English">Australia &amp; New Zealand - English</a></li> <li class="hide" id="zh_cn" data-region="asia-pacific"><a href="/c/zh_cn/about/contact-cisco.html" data-config-metrics-item="China - 简体中文">China - 简体中文</a></li> <li class="hide" id="en_hk" data-region="asia-pacific"><a href="/c/en_hk/about/contact-cisco.html" data-config-metrics-item="Hong Kong - English">Hong Kong - English</a></li> <li class="hide" id="zh_hk" data-region="asia-pacific"><a href="/c/zh_hk/about/contact-cisco.html" data-config-metrics-item="Hong Kong - 繁體中文">Hong Kong - 繁體中文</a></li> <li class="hide" id="en_in" data-region="asia-pacific"><a href="/c/en_in/about/contact-cisco.html" data-config-metrics-item="India - English">India - English</a></li> <li class="hide" id="en_id" data-region="asia-pacific"><a href="/c/en_id/about/contact-cisco.html" data-config-metrics-item="Indonesia - English">Indonesia - English</a></li> <li class="hide" id="ja_jp" data-region="asia-pacific"><a href="/c/ja_jp/about/contact-cisco.html" data-config-metrics-item="Japan - 日本語">Japan - 日本語</a></li> <li class="hide" id="en_my" data-region="asia-pacific"><a href="/c/en_my/about/contact-cisco.html" data-config-metrics-item="Malaysia - English">Malaysia - English</a></li> <li class="hide" id="en_ph" data-region="asia-pacific"><a href="/c/en_ph/about/contact-cisco.html" data-config-metrics-item="Philippines - English">Philippines - English</a></li> <li class="hide" id="en_sg" data-region="asia-pacific"><a href="/c/en_sg/about/contact-cisco.html" data-config-metrics-item="Singapore - English">Singapore - English</a></li> <li class="hide" id="ko_kr" data-region="asia-pacific"><a href="/c/ko_kr/about/contact-cisco.html" data-config-metrics-item="South Korea - 한국어">South Korea - 한국어</a></li> <li class="hide" id="zh_tw" data-region="asia-pacific"><a href="/c/zh_tw/about/contact-cisco.html" data-config-metrics-item="Taiwan - 繁體中文">Taiwan - 繁體中文</a></li> <li class="hide" id="th_th" data-region="asia-pacific"><a href="/c/th_th/about/contact-cisco.html" data-config-metrics-item="Thailand - ภาษาไทย">Thailand - ภาษาไทย</a></li> <li class="hide" id="vi_vn" data-region="asia-pacific"><a href="/c/vi_vn/about/contact-cisco.html" data-config-metrics-item="Vietnam - Việt">Vietnam - Việt</a></li> <li class="hide" id="en_il" data-region="europe"><a href="/c/en_il/about/contact-cisco.html" data-config-metrics-item="Israel - English">Israel - English</a></li> <li class="hide" id="de_at" data-region="europe"><a href="/c/de_at/about/contact-cisco.html" data-config-metrics-item="Austria - Deutsch">Austria - Deutsch</a></li> <li class="hide" id="az_az" data-region="europe"><a href="/c/az_az/about/contact-cisco.html" data-config-metrics-item="Azerbaijan - Azərbaycan dili">Azerbaijan - Azərbaycan dili</a></li> <li class="hide" id="en_be" data-region="europe"><a href="/c/en_be/about/contact-cisco.html" data-config-metrics-item="Belgium - English">Belgium - English</a></li> <li class="hide" id="nl_be" data-region="europe"><a href="/c/nl_be/about/contact-cisco.html" data-config-metrics-item="Belgium - Nederlands">Belgium - Nederlands</a></li> <li class="hide" id="fr_be" data-region="europe"><a href="/c/fr_be/about/contact-cisco.html" data-config-metrics-item="Belgium - French">Belgium - French</a></li> <li class="hide" id="bs_ba" data-region="europe"><a href="/c/bs_ba/about/contact-cisco.html" data-config-metrics-item="Bosnia - Bosanski">Bosnia - Bosanski</a></li> <li class="hide" id="bg_bg" data-region="europe"><a href="/c/bg_bg/about/contact-cisco.html" data-config-metrics-item="Bulgaria - Български">Bulgaria - Български</a></li> <li class="hide" id="hr_hr" data-region="europe"><a href="/c/hr_hr/about/contact-cisco.html" data-config-metrics-item="Croatia - Hrvatski">Croatia - Hrvatski</a></li> <li class="hide" id="en_cy" data-region="europe"><a href="/c/en_cy/about/contact-cisco.html" data-config-metrics-item="Cyprus - English">Cyprus - English</a></li> <li class="hide" id="cs_cz" data-region="europe"><a href="/c/cs_cz/about/contact-cisco.html" data-config-metrics-item="Czech Republic - Czech">Czech Republic - Czech</a></li> <li class="hide" id="da_dk" data-region="europe"><a href="/c/da_dk/about/contact-cisco.html" data-config-metrics-item="Denmark - Dansk">Denmark - Dansk</a></li> <li class="hide" id="et_ee" data-region="europe"><a href="/c/et_ee/about/contact-cisco.html" data-config-metrics-item="Estonia - Eesti">Estonia - Eesti</a></li> <li class="hide" id="fi_fi" data-region="europe"><a href="/c/fi_fi/about/contact-cisco.html" data-config-metrics-item="Finland - Suomi">Finland - Suomi</a></li> <li class="hide" id="fr_fr" data-region="europe"><a href="/c/fr_fr/about/contact-cisco.html" data-config-metrics-item="France - Français">France - Français</a></li> <li class="hide" id="de_de" data-region="europe"><a href="/c/de_de/about/contact-cisco.html" data-config-metrics-item="Germany - Deutsch">Germany - Deutsch</a></li> <li class="hide" id="el_gr" data-region="europe"><a href="/c/el_gr/about/contact-cisco.html" data-config-metrics-item="Greece - Ελληνικα">Greece - Ελληνικα</a></li> <li class="hide" id="hu_hu" data-region="europe"><a href="/c/hu_hu/about/contact-cisco.html" data-config-metrics-item="Hungary - Magyar">Hungary - Magyar</a></li> <li class="hide" id="it_it" data-region="europe"><a href="/c/it_it/about/contact-cisco.html" data-config-metrics-item="Italy - Italiano">Italy - Italiano</a></li> <li class="hide" id="ru_kz" data-region="europe"><a href="/c/ru_kz/about/contact-cisco.html" data-config-metrics-item="Kazakhstan - Русский">Kazakhstan - Русский</a></li> <li class="hide" id="lv_lv" data-region="europe"><a href="/c/lv_lv/about/contact-cisco.html" data-config-metrics-item="Latvia - Latvian">Latvia - Latvian</a></li> <li class="hide" id="lt_lt" data-region="europe"><a href="/c/lt_lt/about/contact-cisco.html" data-config-metrics-item="Lithuania - Lietuvių">Lithuania - Lietuvių</a></li> <li class="hide" id="mk_mk" data-region="europe"><a href="/c/mk_mk/about/contact-cisco.html" data-config-metrics-item="Macedonia - Македонски јазик">Macedonia - Македонски јазик</a></li> <li class="hide" id="en_mt" data-region="europe"><a href="/c/en_mt/about/contact-cisco.html" data-config-metrics-item="Malta - English">Malta - English</a></li> <li class="hide" id="nl_nl" data-region="europe"><a href="/c/nl_nl/about/contact-cisco.html" data-config-metrics-item="Netherlands - Nederlands">Netherlands - Nederlands</a></li> <li class="hide" id="no_no" data-region="europe"><a href="/c/no_no/about/contact-cisco.html" data-config-metrics-item="Norway - Norsk">Norway - Norsk</a></li> <li class="hide" id="pl_pl" data-region="europe"><a href="/c/pl_pl/about/contact-cisco.html" data-config-metrics-item="Poland - Polski">Poland - Polski</a></li> <li class="hide" id="pt_pt" data-region="europe"><a href="/c/pt_pt/about/contact-cisco.html" data-config-metrics-item="Portugal - Português">Portugal - Português</a></li> <li class="hide" id="ro_ro" data-region="europe"><a href="/c/ro_ro/about/contact-cisco.html" data-config-metrics-item="Romania - România">Romania - România</a></li> <li class="hide" id="sr_rs" data-region="europe"><a href="/c/sr_rs/about/contact-cisco.html" data-config-metrics-item="Serbia &amp; Montenegro - Srpski">Serbia &amp; Montenegro - Srpski</a></li> <li class="hide" id="sk_sk" data-region="europe"><a href="/c/sk_sk/about/contact-cisco.html" data-config-metrics-item="Slovakia - Slovensky">Slovakia - Slovensky</a></li> <li class="hide" id="sl_si" data-region="europe"><a href="/c/sl_si/about/contact-cisco.html" data-config-metrics-item="Slovenia - Slovenian">Slovenia - Slovenian</a></li> <li class="hide" id="es_es" data-region="europe"><a href="/c/es_es/about/contact-cisco.html" data-config-metrics-item="Spain - Español">Spain - Español</a></li> <li class="hide" id="sv_se" data-region="europe"><a href="/c/sv_se/about/contact-cisco.html" data-config-metrics-item="Sweden - Svenska">Sweden - Svenska</a></li> <li class="hide" id="fr_ch" data-region="europe"><a href="/c/fr_ch/about/contact-cisco.html" data-config-metrics-item="Switzerland - Français">Switzerland - Français</a></li> <li class="hide" id="de_ch" data-region="europe"><a href="/c/de_ch/about/contact-cisco.html" data-config-metrics-item="Switzerland - Deutsch">Switzerland - Deutsch</a></li> <li class="hide" id="tr_tr" data-region="europe"><a href="/c/tr_tr/about/contact-cisco.html" data-config-metrics-item="Turkey - Türkiye">Turkey - Türkiye</a></li> <li class="hide" id="uk_ua" data-region="europe"><a href="/c/uk_ua/about/contact-cisco.html" data-config-metrics-item="Ukraine - Українська">Ukraine - Українська</a></li> <li class="hide" id="en_uk" data-region="europe"><a href="/c/en_uk/about/contact-cisco.html" data-config-metrics-item="United Kingdom - English">United Kingdom - English</a></li> <li class="hide" id="ru_ua" data-region="europe"><a href="/c/ru_ua/about/contact-cisco.html" data-config-metrics-item="Ukraine - Російська">Ukraine - Російська</a></li> <li id="es_ar" data-region="latin-america"><a href="/c/es_ar/about/contact-cisco.html" data-config-metrics-item="Argentina - Español">Argentina - Español</a></li> <li id="es_bz" data-region="latin-america"><a href="/c/es_bz/about/contact-cisco.html" data-config-metrics-item="The Caribbean - Español">The Caribbean - Español</a></li> <li id="pt_br" data-region="latin-america"><a href="/c/pt_br/about/contact-cisco.html" data-config-metrics-item="Brazil - Português">Brazil - Português</a></li> <li id="es_cl" data-region="latin-america"><a href="/c/es_cl/about/contact-cisco.html" data-config-metrics-item="Chile - Español">Chile - Español</a></li> <li id="es_co" data-region="latin-america"><a href="/c/es_co/about/contact-cisco.html" data-config-metrics-item="Colombia - Español">Colombia - Español</a></li> <li id="es_cr" data-region="latin-america"><a href="/c/es_cr/about/contact-cisco.html" data-config-metrics-item="Costa Rica - Español">Costa Rica - Español</a></li> <li id="es_ec" data-region="latin-america"><a href="/c/es_ec/about/contact-cisco.html" data-config-metrics-item="Ecuador - Español">Ecuador - Español</a></li> <li id="es_mx" data-region="latin-america"><a href="/c/es_mx/about/contact-cisco.html" data-config-metrics-item="Mexico - Español">Mexico - Español</a></li> <li id="es_pa" data-region="latin-america"><a href="/c/es_pa/about/contact-cisco.html" data-config-metrics-item="Panama - Español">Panama - Español</a></li> <li id="es_pe" class="selected" data-region="latin-america"><a href="/c/es_pe/about/contact-cisco.html" data-config-metrics-item="Peru - Español">Peru - Español</a></li> <li class="hide" id="en_ae" data-region="middle-east"><a href="/c/en_ae/about/contact-cisco.html" data-config-metrics-item="Middle East (Unified) - English">Middle East (Unified) - English</a></li> <li class="hide" id="ar_ae" data-region="middle-east"><a href="/c/ar_ae/about/contact-cisco.html" data-config-metrics-item="Middle East (Unified) - عربي">Middle East (Unified) - عربي</a></li> </ul> </div> </div> </div> <div class="num-list"> <div class="num"><span>1</span></div> <div class="num"><span>2</span></div> <div class="num"><span>3</span></div> </div> <div class="cat-container"> <div class="previous"> <a href="javascript:void(0);" class="back-to-prev top">Vuelta a la anterior</a> </div> <div class="cat-titles"> <h3>Necesito ayuda con</h3> </div> <div class="categories"> <div class="category cat1"> <div class="cat-list"> <ul class="no-bullets"> <li data-name="technical-support"><a href="javascript:void(0);" data-config-metrics-item="Soporte técnico">Soporte técnico</a></li> <li data-name="product-support"><a href="javascript:void(0);" data-config-metrics-item="Soporte de productos">Soporte de productos</a></li> <li data-name="software-licensing-support" data-path="software-licensing-support"><a href="javascript:void(0);" data-config-metrics-item="Solicitud de servicio de licencia">Solicitud de servicio de licencia</a></li> <li data-name="request-quote-buy-products-services"><a href="javascript:void(0);" data-config-metrics-item="Solicitud de cotizacion o comprar productos o servicios">Solicitud de cotizacion o comprar productos o servicios</a></li> <li data-name="order-billing-support"><a href="javascript:void(0);" data-config-metrics-item="Pedidos, facturación o devoluciones">Pedidos, facturación o devoluciones</a></li> <li data-name="partner-support"><a href="javascript:void(0);" data-config-metrics-item="Ayuda para socios">Ayuda para socios</a></li> <li data-name="certifications-learning"><a href="javascript:void(0);" data-config-metrics-item="Certificaciones y aprendizaje">Certificaciones y aprendizaje</a></li> <li data-name="cisco-password-login-issues"><a href="javascript:void(0);" data-config-metrics-item="Ayuda con su contrasena de Cisco.com">Ayuda con su contrasena de Cisco.com</a></li> <li data-name="general-inquiries"><a href="javascript:void(0);" data-config-metrics-item="Consultas generales">Consultas generales</a></li> </ul> </div> </div> <div class="category cat2"> <div class="cat-list"> <ul class="no-bullets"> <li data-name="small-business-customer" data-parent="technical-support"><a href="javascript:void(0);" data-config-metrics-item="Clientes de pequenos negocios">Clientes de pequenos negocios</a></li> <li data-name="enterprise-sp-federal-customer" data-parent="technical-support"><a href="javascript:void(0);" data-config-metrics-item="Empresa, Proveedor de Servicios, Gobierno, Educación al Cliente">Empresa, Proveedor de Servicios, Gobierno, Educación al Cliente</a></li> <li data-name="partner-distributor-reseller" data-parent="technical-support"><a href="javascript:void(0);" data-config-metrics-item="Socio, Distribuidor o Vendedor">Socio, Distribuidor o Vendedor</a></li> <li data-name="potential-customer-guest" data-parent="request-quote-buy-products-services" data-path="request-quote-buy-products-services/potential-customer-guest"><a href="javascript:void(0);" data-config-metrics-item="Posible Cliente o visitante">Posible Cliente o visitante</a></li> <li data-name="small-business-customer" data-parent="request-quote-buy-products-services"><a href="javascript:void(0);" data-config-metrics-item="Clientes de pequenos negocios">Clientes de pequenos negocios</a></li> <li data-name="enterprise-sp-federal-customer" data-parent="request-quote-buy-products-services"><a href="javascript:void(0);" data-config-metrics-item="Empresa, Proveedor de Servicios, Gobierno, Educación al Cliente">Empresa, Proveedor de Servicios, Gobierno, Educación al Cliente</a></li> <li data-name="partner-distributor-reseller" data-parent="request-quote-buy-products-services"><a href="javascript:void(0);" data-config-metrics-item="Socio, Distribuidor o Revendedor">Socio, Distribuidor o Revendedor</a></li> <li data-name="enterprise-sp-federal-customer" data-parent="order-billing-support"><a href="javascript:void(0);" data-config-metrics-item="Empresa, Proveedor de Servicios, Gobierno, Educación al Cliente">Empresa, Proveedor de Servicios, Gobierno, Educación al Cliente</a></li> <li data-name="partner-distributor-reseller" data-parent="order-billing-support"><a href="javascript:void(0);" data-config-metrics-item="Partner, Distribuidor o Revendedor">Partner, Distribuidor o Revendedor</a></li> <li data-name="small-business-customer" data-parent="order-billing-support"><a href="javascript:void(0);" data-config-metrics-item="Clientes de pequeñas y medianas empresas">Clientes de pequeñas y medianas empresas</a></li> <li data-name="partner-pre-sales-support" data-parent="partner-support" data-path="partner-support/partner-pre-sales-support"><a href="javascript:void(0);" data-config-metrics-item="Ayuda para Socios, Pre-venta">Ayuda para Socios, Pre-venta</a></li> <li data-name="pdi-helpdesk" data-parent="partner-support" data-path="partner-support/pdi-helpdesk"><a href="javascript:void(0);" data-config-metrics-item="PDI (Planeamiento, Diseno, Implementacion) Servicio de asistencia">PDI (Planeamiento, Diseno, Implementacion) Servicio de asistencia</a></li> <li data-name="dcloud-user-support" data-parent="partner-support" data-path="partner-support/dcloud-user-support"><a href="javascript:void(0);" data-config-metrics-item="Ayuda para usuarios dCLoud">Ayuda para usuarios dCLoud</a></li> <li data-name="cisco-commerce-workspace-support" data-parent="partner-support" data-path="partner-support/cisco-commerce-workspace-support"><a href="javascript:void(0);" data-config-metrics-item="Soporte para la herramienta Cisco Commerce Workspace">Soporte para la herramienta Cisco Commerce Workspace</a></li> <li data-name="partner-program-support" data-parent="partner-support" data-path="partner-support/partner-program-support"><a href="javascript:void(0);" data-config-metrics-item="Ayuda con el programa de socios">Ayuda con el programa de socios</a></li> <li data-name="partner-rewards" data-parent="partner-support" data-path="partner-support/partner-rewards"><a href="javascript:void(0);" data-config-metrics-item="Informacion sobre recompensa para Socios">Informacion sobre recompensa para Socios</a></li> <li data-name="partner-education-connection" data-parent="partner-support" data-path="partner-support/partner-education-connection"><a href="javascript:void(0);" data-config-metrics-item="Connecion de educacion para socios">Connecion de educacion para socios</a></li> <li data-name="become-certified" data-parent="certifications-learning" data-path="certifications-learning/become-certified"><a href="javascript:void(0);" data-config-metrics-item="Requisitos para la certificacion">Requisitos para la certificacion</a></li> <li data-name="certification-status-renewals-document-tracking" data-parent="certifications-learning" data-path="certifications-learning/certification-status-renewals-document-tracking"><a href="javascript:void(0);" data-config-metrics-item="Estado de la certificacion/renovaciones/documentacion">Estado de la certificacion/renovaciones/documentacion</a></li> <li data-name="cisco-learning-network" data-parent="certifications-learning" data-path="certifications-learning/cisco-learning-network"><a href="javascript:void(0);" data-config-metrics-item="Red de aprendizaje de Cisco">Red de aprendizaje de Cisco</a></li> <li data-name="find-networking-academy" data-parent="certifications-learning" data-path="certifications-learning/find-networking-academy"><a href="javascript:void(0);" data-config-metrics-item="Localizar una academia de Networking">Localizar una academia de Networking</a></li> <li data-name="current-exam-outlines" data-parent="certifications-learning" data-path="certifications-learning/current-exam-outlines"><a href="javascript:void(0);" data-config-metrics-item="Examenes y esquemas del examen actual">Examenes y esquemas del examen actual</a></li> <li data-name="user-registration" data-parent="cisco-password-login-issues" data-path="cisco-password-login-issues/user-registration"><a href="javascript:void(0);" data-config-metrics-item="Registro de usuario">Registro de usuario</a></li> <li data-name="cisco-password-issues" data-parent="cisco-password-login-issues" data-path="cisco-password-login-issues/cisco-password-issues"><a href="javascript:void(0);" data-config-metrics-item="Problemas con su constrasena de Cisco">Problemas con su constrasena de Cisco</a></li> <li data-name="other-login-issues" data-parent="cisco-password-login-issues" data-path="cisco-password-login-issues/other-login-issues"><a href="javascript:void(0);" data-config-metrics-item="Otros problemas de acceso">Otros problemas de acceso</a></li> <li data-name="general-feedback" data-parent="cisco-password-login-issues" data-path="cisco-password-login-issues/general-feedback"><a href="javascript:void(0);" data-config-metrics-item="Retroalimentación general">Retroalimentación general</a></li> <li data-name="locating-cisco-office" data-parent="general-inquiries" data-path="general-inquiries/locating-cisco-office"><a href="javascript:void(0);" data-config-metrics-item="Localizar una oficina de Cisco">Localizar una oficina de Cisco</a></li> <li data-name="events-webinars" data-parent="general-inquiries" data-path="general-inquiries/events-webinars"><a href="javascript:void(0);" data-config-metrics-item="Eventos y seminarios virtuales">Eventos y seminarios virtuales</a></li> <li data-name="investing-in-cisco" data-parent="general-inquiries" data-path="general-inquiries/investing-in-cisco"><a href="javascript:void(0);" data-config-metrics-item="Invierta en Cisco">Invierta en Cisco</a></li> <li data-name="networking" data-parent="product-support"><a href="javascript:void(0);" data-config-metrics-item="Redes">Redes</a></li> <li data-name="data-center" data-parent="product-support" data-path="product-support/data-center"><a href="javascript:void(0);" data-config-metrics-item="Centro de datos">Centro de datos</a></li> <li data-name="security" data-parent="product-support" data-path="product-support/security"><a href="javascript:void(0);" data-config-metrics-item="Seguridad">Seguridad</a></li> <li data-name="collaboration" data-parent="product-support" data-path="product-support/collaboration"><a href="javascript:void(0);" data-config-metrics-item="Colaboración">Colaboración</a></li> </ul> </div> </div> <div class="category cat3"> <div class="cat-list"> <ul class="no-bullets"> <li data-name="software-download-issue" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/software-download-issue"><a href="javascript:void(0);" data-config-metrics-item="Problema descargando software">Problema descargando software</a></li> <li data-name="network-environment-down" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/network-environment-down"><a href="javascript:void(0);" data-config-metrics-item="La red o el entorno no están disponibles">La red o el entorno no están disponibles</a></li> <li data-name="status-existing-case" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/status-existing-case"><a href="javascript:void(0);" data-config-metrics-item="Estado de un caso existente">Estado de un caso existente</a></li> <li data-name="smart-spares-authorization" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/smart-spares-authorization"><a href="javascript:void(0);" data-config-metrics-item="Solicitud de autorización para Smart Spares">Solicitud de autorización para Smart Spares</a></li> <li data-name="return-material-authorization" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/return-material-authorization"><a href="javascript:void(0);" data-config-metrics-item="Solicitud de autorización de devolución de material">Solicitud de autorización de devolución de material</a></li> <li data-name="entitlement-service" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/entitlement-service"><a href="javascript:void(0);" data-config-metrics-item="Solicitud de derecho a recibir servicio">Solicitud de derecho a recibir servicio</a></li> <li data-name="licensing-support" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/licensing-support"><a href="javascript:void(0);" data-config-metrics-item="Solicitud de servicio de licencia">Solicitud de servicio de licencia</a></li> <li data-name="other-technical-issues" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/other-technical-issues"><a href="javascript:void(0);" data-config-metrics-item="Otro tipo de ayuda tecnica">Otro tipo de ayuda tecnica</a></li> <li data-name="software-download-issue" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/software-download-issue"><a href="javascript:void(0);" data-config-metrics-item="Problema descargando software">Problema descargando software</a></li> <li data-name="network-environment-down" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/network-environment-down"><a href="javascript:void(0);" data-config-metrics-item="La red o el entorno no están disponibles">La red o el entorno no están disponibles</a></li> <li data-name="status-existing-case" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/status-existing-case"><a href="javascript:void(0);" data-config-metrics-item="Estado de un caso existente">Estado de un caso existente</a></li> <li data-name="smart-spares-authorization" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/smart-spares-authorization"><a href="javascript:void(0);" data-config-metrics-item="Solicitud de autorización para Smart Spares">Solicitud de autorización para Smart Spares</a></li> <li data-name="return-material-authorization" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/return-material-authorization"><a href="javascript:void(0);" data-config-metrics-item="Solicitud de autorización de devolución de material">Solicitud de autorización de devolución de material</a></li> <li data-name="entitlement-service" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/entitlement-service"><a href="javascript:void(0);" data-config-metrics-item="Solicitud de derecho a recibir servicio">Solicitud de derecho a recibir servicio</a></li> <li data-name="licensing-support" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/licensing-support"><a href="javascript:void(0);" data-config-metrics-item="Solicitud de servicio de licencia">Solicitud de servicio de licencia</a></li> <li data-name="other-technical-issues" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/other-technical-issues"><a href="javascript:void(0);" data-config-metrics-item="Otro tipo de ayuda tecnica">Otro tipo de ayuda tecnica</a></li> <li data-name="software-download-issue" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/software-download-issue"><a href="javascript:void(0);" data-config-metrics-item="Problema descargando software">Problema descargando software</a></li> <li data-name="network-environment-down" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/network-environment-down"><a href="javascript:void(0);" data-config-metrics-item="La red o el entorno no están disponibles">La red o el entorno no están disponibles</a></li> <li data-name="status-existing-case" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/status-existing-case"><a href="javascript:void(0);" data-config-metrics-item="Estado de un caso existente">Estado de un caso existente</a></li> <li data-name="smart-spares-authorization" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/smart-spares-authorization"><a href="javascript:void(0);" data-config-metrics-item="Solicitud de autorización para Smart Spares">Solicitud de autorización para Smart Spares</a></li> <li data-name="return-material-authorization" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/return-material-authorization"><a href="javascript:void(0);" data-config-metrics-item="Solicitud de autorización de devolución de material">Solicitud de autorización de devolución de material</a></li> <li data-name="entitlement-service" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/entitlement-service"><a href="javascript:void(0);" data-config-metrics-item="Solicitud de derecho a recibir servicio">Solicitud de derecho a recibir servicio</a></li> <li data-name="licensing-support" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/licensing-support"><a href="javascript:void(0);" data-config-metrics-item="Solicitud de servicio de licencia">Solicitud de servicio de licencia</a></li> <li data-name="other-technical-issues" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/other-technical-issues"><a href="javascript:void(0);" data-config-metrics-item="Otro tipo de ayuda tecnica">Otro tipo de ayuda tecnica</a></li> <li data-name="service-renewals" data-parent="small-business-customer" data-grand-parent="request-quote-buy-products-services" data-path="request-quote-buy-products-services/small-business-customer/service-renewals"><a href="javascript:void(0);" data-config-metrics-item="Renovacion de servicios">Renovacion de servicios</a></li> <li data-name="how-to-order" data-parent="small-business-customer" data-grand-parent="request-quote-buy-products-services" data-path="request-quote-buy-products-services/small-business-customer/how-to-order"><a href="javascript:void(0);" data-config-metrics-item="Como ordenar productos o servicios?">Como ordenar productos o servicios?</a></li> <li data-name="service-renewals" data-parent="enterprise-sp-federal-customer" data-grand-parent="request-quote-buy-products-services" data-path="request-quote-buy-products-services/enterprise-sp-federal-customer/service-renewals"><a href="javascript:void(0);" data-config-metrics-item="Renovacion de servicios">Renovacion de servicios</a></li> <li data-name="how-to-order" data-parent="enterprise-sp-federal-customer" data-grand-parent="request-quote-buy-products-services" data-path="request-quote-buy-products-services/enterprise-sp-federal-customer/how-to-order"><a href="javascript:void(0);" data-config-metrics-item="Como ordenar productos o servicios?">Como ordenar productos o servicios?</a></li> <li data-name="service-renewals" data-parent="partner-distributor-reseller" data-grand-parent="request-quote-buy-products-services" data-path="request-quote-buy-products-services/partner-distributor-reseller/service-renewals"><a href="javascript:void(0);" data-config-metrics-item="Renovacion de servicios">Renovacion de servicios</a></li> <li data-name="how-to-order" data-parent="partner-distributor-reseller" data-grand-parent="request-quote-buy-products-services" data-path="request-quote-buy-products-services/partner-distributor-reseller/how-to-order"><a href="javascript:void(0);" data-config-metrics-item="Como ordenar productos o servicios?">Como ordenar productos o servicios?</a></li> <li data-name="change-existing-order" data-parent="enterprise-sp-federal-customer" data-grand-parent="order-billing-support" data-path="order-billing-support/enterprise-sp-federal-customer/change-existing-order"><a href="javascript:void(0);" data-config-metrics-item="Cambios a un pedido existente">Cambios a un pedido existente</a></li> <li data-name="trade-quotes-reseller-order-deviations" data-parent="enterprise-sp-federal-customer" data-grand-parent="order-billing-support" data-path="order-billing-support/enterprise-sp-federal-customer/trade-quotes-reseller-order-deviations"><a href="javascript:void(0);" data-config-metrics-item="Cotizaciones Trade-In &amp;Cambios a Cotizaciones de Revendedores">Cotizaciones Trade-In &amp;Cambios a Cotizaciones de 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data-path="order-billing-support/enterprise-sp-federal-customer/initiate-product-return"><a href="javascript:void(0);" data-config-metrics-item="Iniciar una devolución de producto (RMA)">Iniciar una devolución de producto (RMA)</a></li> <li data-name="order-status-information" data-parent="partner-distributor-reseller" data-grand-parent="order-billing-support" data-path="order-billing-support/partner-distributor-reseller/order-status-information"><a href="javascript:void(0);" data-config-metrics-item="Información sobre el estado del pedido">Información sobre el estado del pedido</a></li> <li data-name="cisco-commerce-workspace-tool-support" data-parent="partner-distributor-reseller" data-grand-parent="order-billing-support" data-path="order-billing-support/partner-distributor-reseller/cisco-commerce-workspace-tool-support"><a href="javascript:void(0);" data-config-metrics-item="Compatibilidad con la herramienta del espacio de trabajo de Cisco Commerce">Compatibilidad con la herramienta 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