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</script></nav> </header> <main> <div class="container-fluid xs-cozy md-comfortable" id="hero-cont" data-container-id="50adb764-95a2-4023-ab88-be1047349da7"> <style class="background-image-styles" data-for="50adb764-95a2-4023-ab88-be1047349da7"> [data-container-id="50adb764-95a2-4023-ab88-be1047349da7"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:cdfea509-2dc3-49e1-9521-d0a5cec8c37f/hero-support-services.svg?cdnVersion=2449") ; background-position: center center ; background-repeat: no-repeat ; background-size: cover ; } </style> <div class="row"> <div class="column column-lg-6 column-md-8 column-lg-offset-3 column-md-offset-2 text-center s0 between" > <div class="component component--heading-textblock text-oversized text-center"> <h1 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Usługi wsparcia </h1> <p>Zadbaj o bezproblemowe działanie systemów dzięki dostępowi do wysoko wykwalifikowanych zespołów pomocy technicznej i krótkiemu czasowi reakcji. Niezależnie od tego, czy Twój zespół korzysta z produktów w wersji Data Center czy Cloud, w naszej ofercie znajdziesz odpowiedni poziom wsparcia.</p> </div> <div class="component component--link-button "> <a href="?tab=cloud#cloud-offerings" data-event="clicked" data-uuid="5141dafd-be" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Porównaj oferty dla wersji Cloud" data-label-english="Compare Cloud offerings" class="component__link default " > Porównaj oferty dla wersji Cloud </a> </div> <div class="component component--link-button "> <a href="?tab=server-dc#server-dc-offerings" data-event="clicked" data-uuid="8b8ecfe0-e5" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Porównaj oferty Data Center" data-label-english="Compare Data Center offerings" class="component__link default " > Porównaj oferty Data Center </a> </div> <div class="component component--link-button "> <a href="#additional-services" data-event="clicked" data-uuid="675e0ee3-f3" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Dodatkowe usługi" data-label-english="Additional Services" class="component__link default " > Dodatkowe usługi </a> </div> </div> </div> </div> <div class="container-fluid md-outerspace display-none t50"> <div class="row"> <div class="column column-md-8 column-md-offset-2 text-center s0 between" > <div class="component component--heading-textblock component--heading-textblock--blockquote" id="h3"> <blockquote> <p>„W pomocy technicznej Premier Support podoba nam się, że mamy zapewniony krótki czas reakcji i przydzielonych przedstawicieli. Ten poziom pomocy technicznej pomógł Cisco w ograniczeniu ryzyka i zmniejszeniu kosztów”.</p> </blockquote> <div class="quoted-from"> Arunkumar Vijayakumar <div class="quoted-from__info"> Project Manager, Cisco </div> </div> </div> </div> </div> </div> <div class="imkt-tab-container container-fluid"> <div class="component component--tab-navigation positionTop centerJustified "> <ul class="imkt-tab-list even square centerJustified border-color-n50 tab-count-2"> <li class="imkt-tab border-color-n50"> <a href="#tab-6151734b-7a8d-4f10-82d8-01b08a6b96b2" data-event="clicked" data-uuid="6151734b-7a-0" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-label="Cloud" data-label-english="Cloud" data-tab-name="cloud" class="n0 text-n800 border-color-n50 active has-icon"> <img id="" alt="Ikona chmury" class="component__image" src="https://wac-cdn.atlassian.com?cdnVersion=2449" loading="lazy" /> Cloud </a> </li> <li class="imkt-tab border-color-n50"> <a href="#tab-feec2467-ce3c-4195-9113-75856a52262a" data-event="clicked" data-uuid="feec2467-ce-1" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-label="Data Center" data-label-english="Data Center" data-tab-name="server-dc" class="n20 text-n300 border-color-n50 has-icon"> <img id="" alt="Ikona serwera" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:5e21af87-06b7-47b7-8fef-30c27bc8e800/icons-admin-server-dark.svg?cdnVersion=2449" loading="lazy" /> Data Center </a> </li> </ul> </div> <div class="content-tabs "> <div id="tab-6151734b-7a8d-4f10-82d8-01b08a6b96b2" class="imkt-tab-block active"> <div class="container-fluid" id="cloud-offerings"> <div class="row flex-container reduced-row"> <div class="column column-md-10 column-lg-8 column-lg-offset-2 column-md-offset-1 xs-cozy md-comfortable text-center s0 between" > <div class="component component--heading"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Wsparcie dla wersji Cloud jest dostępne w ramach planów Standard, Enterprise i Premium. Plan Cloud Free* oferuje dostęp do zasobów pomocnych w samodzielnym rozwiązywaniu problemów. </h3> </div> </div> <div class="column column-md-4 list-cards " > <div class="intra-div s0 between block-theme-one "> <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Standard </h2> </div> <div class="component component--list-block " > <ul > <li class="featured"> Regionalne w godzinach pracy </li> </ul> </div> </div> </div> <div class="column column-md-4 list-cards " > <div class="intra-div s0 between block-theme-one "> <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Premium </h2> </div> <div class="component component--list-block " > <ul > <li class="featured"> Całodobowe w przypadku poważnych problemów </li> <li class="featured"> Krótszy czas reakcji </li> </ul> </div> </div> </div> <div class="column column-md-4 list-cards " > <div class="intra-div s0 between block-theme-one "> <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Enterprise </h2> </div> <div class="component component--list-block " > <ul > <li class="featured"> <p>Całodobowo w przypadku wszystkich problemów technicznych</p> </li> <li class="featured"> Zespół wsparcia wyższego szczebla </li> <li class="featured"> Najkrótszy czas reakcji </li> <li class="featured"> Telefoniczna pomoc techniczna </li> </ul> </div> </div> </div> </div> </div> <div class="container-fluid xs-cozy"> <div class="row reduced-row"> <div class="column s0 between" > <div class="component component--comparison-table " data-magpath="/wac/enterprise/support-services/main/04/tabs/0/tabContainerContent/01/columns/0/content/01"> <div class="table-padder standard "> <table class="reg-mob-labels adjusted-cols table--comparison-table cols4 style-labels check-color-slate " id="table-7ec6f40b"> <thead> <tr class="title header"> <th class="label lcol corner-label " > <h3>   </h3> </th> <th class="reg rcol top-header-label " > <h4> Standard </h4> </th> <th class="reg rcol top-header-label " > <h4> Premium </h4> </th> <th class="reg rcol top-header-label " > <h4> Enterprise </h4> </th> </tr> </thead><tbody> <tr class=""> <td class="label l " > <p> Produkty </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Standard</p> </div><p> Jira, Jira Service Management, Jira Product Discovery, Confluence, Bitbucket, Atlas, Compass, Loom </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premium</p> </div><p> Jira, Jira Service Management, Confluence, Bitbucket Cloud, Atlassian Guard, Atlas, Compass </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Enterprise</p> </div><p> Jira, Jira Service Management, Confluence, Atlassian Guard* </p> </td> </tr> <tr class=""> <td class="label l " > <p> Pakiet wsparcia </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Standard</p> </div><p> W zestawie z płatną licencją na oprogramowanie Standard </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premium</p> </div><p> W zestawie z płatną licencją na oprogramowanie Premium </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Enterprise</p> </div><p> W zestawie z płatną licencją na oprogramowanie Enterprise </p> </td> </tr> <tr class=""> <td class="label l " > <p> Zespół pomocy technicznej </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Standard</p> </div><p> Zespół wsparcia Cloud </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premium</p> </div><p> Zespół wsparcia Cloud </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Enterprise</p> </div><p> Dedykowany zespół wyższego szczebla </p> </td> </tr> <tr class=""> <td class="label l " > <p> Telefoniczna pomoc techniczna </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Standard</p> </div><p> Niedostępna </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premium</p> </div><p> Niedostępna </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Enterprise</p> </div><p> Dedykowany numer telefonu </p> </td> </tr> <tr class=""> <td class="label l " > <p> Uprawnienia do uzyskania wsparcia technicznego </br> (kto może tworzyć zgłoszenia do działu wsparcia) </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Standard</p> </div><p> Administratorzy witryn i produktów Standard </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premium</p> </div><p> Administratorzy witryn i produktów Premium oraz administratorzy organizacji </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Enterprise</p> </div><p> Administratorzy witryn i produktów Enterprise oraz administratorzy organizacji </p> </td> </tr> <tr class=""> <td class="label l " > <p> Godziny pracy wsparcia technicznego </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Standard</p> </div><p> 9 godzin dziennie od poniedziałku do piątku </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premium</p> </div><p> L1: 24/7 </br>L2: 24/5 (od poniedziałku do piątku)</br>L3, L4: 9 godzin dziennie (od poniedziałku do piątku) </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Enterprise</p> </div><p> 24/7 </p> </td> </tr> <tr class=""> <td class="gray bg-n20" colspan="4" > <h5> Czas początkowej reakcji (IRT) </h5> </td> </tr> <tr class=""> <td class="label l algn-left" > <p> L1: awaria aplikacji </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Standard</p> </div><p> L1: 2 godziny robocze </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premium</p> </div><p> L1: 1 godzina </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Enterprise</p> </div><p> L1: 30 min </p> </td> </tr> <tr class=""> <td class="label l " > <p> L2: Poważne obniżenie wydajności </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Standard</p> </div><p> L2: 6 godzin roboczych </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premium</p> </div><p> L2: 2 godziny </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Enterprise</p> </div><p> L2: 2 godziny </p> </td> </tr> <tr class=""> <td class="label l " > <p> L3: Umiarkowany wpływ </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Standard</p> </div><p> L3: 1 dzień roboczy </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premium</p> </div><p> L3: 1 dzień roboczy </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Enterprise</p> </div><p> L3: 8 godzin </p> </td> </tr> <tr class=""> <td class="label l " > <p> L4: Niewielki wpływ / zapytanie </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Standard</p> </div><p> L4: 2 dni robocze </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premium</p> </div><p> L4: 2 dni robocze </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Enterprise</p> </div><p> L4: 24 godziny </p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="column column-lg-6 column-md-8 column-lg-offset-3 column-md-offset-2 s0 between" > <div class="component component--textblock "> <p>* Użytkownicy produktów Enterprise mają bezpłatny dostęp do usługi Atlassian Guard. Usługa Atlassian Guard zostanie uwzględniona w rozliczeniu wyłącznie w przypadku użytkowników, którzy nie korzystają z produktów Enterprise.</p> <p>* Użytkownicy planu Free korzystać mogą ze <a data-event="clicked" data-uuid="6a0993a1-d70" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="wsparcia udzielanego przez społeczność" data-label-english="Community Support" href="https://community.atlassian.com/">wsparcia udzielanego przez społeczność</a> (społeczność Atlassian) oraz <a data-event="clicked" data-uuid="6a0993a1-d71" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="zasobów pomocnych w samodzielnym rozwiązywaniu problemów, takich jak dokumentacja i upublicznione błędy" data-label-english="self-help resources such as documentation and public bugs" href="https://support.atlassian.com/">zasobów pomocnych w samodzielnym rozwiązywaniu problemów, takich jak dokumentacja i upublicznione błędy</a>.</p> <p>Mamy osobne oferty wsparcia dla użytkowników produktów Jira Align, Trello, Opsgenie i Statuspage. Dowiedz się więcej tutaj: <a data-event="clicked" data-uuid="6a0993a1-d72" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="wsparcie Jira Align" data-label-english="Jira Align Support" href="/pl/software/jira/align/pricing">wsparcie Jira Align</a>, <a data-event="clicked" data-uuid="6a0993a1-d73" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="wsparcie Trello" data-label-english="Trello Support" href="https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html">wsparcie Trello</a>, <a data-event="clicked" data-uuid="6a0993a1-d74" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="wsparcie Opsgenie" data-label-english="Opsgenie Support" href="/pl/software/opsgenie/pricing">wsparcie Opsgenie</a>, <a data-event="clicked" data-uuid="6a0993a1-d75" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-label="wsparcie Statuspage" data-label-english="Statuspage Support" href="/pl/software/statuspage/pricing">wsparcie Statuspage</a></p> </div> </div> </div> </div> </div> <div id="tab-feec2467-ce3c-4195-9113-75856a52262a" class="imkt-tab-block "> <div class="container-fluid" id="server-dc-offerings"> <div class="row flex-container reduced-row"> <div class="column column-md-10 column-lg-8 column-lg-offset-2 column-md-offset-1 xs-cozy md-comfortable text-center s0 between" > <div class="component component--heading"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Wsparcie Priority jest uwzględnione w każdej licencji Data Center (patrz wyjątki poniżej). Aby uzyskać wyższy poziom wsparcia, można kupić opcję wsparcia Premier. </h3> </div> </div> <div class="column column-md-4 list-cards " > <div class="intra-div s0 between block-theme-one "> <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Wybierz </h2> </div> <div class="component component--list-block " > <ul > <li class="featured"> Regionalne w godzinach pracy </li> </ul> </div> </div> </div> <div class="column column-md-4 list-cards " > <div class="intra-div s0 between block-theme-one "> <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Priorytet </h2> </div> <div class="component component--list-block " > <ul > <li class="featured"> Całodobowe w przypadku poważnych problemów </li> <li class="featured"> Zespół wsparcia wyższego szczebla </li> <li class="featured"> Krótszy czas reakcji </li> </ul> </div> <div class="component component--link-button " style="margin-top:14px;"> <a href="https://www.atlassian.com/purchase/product/priority-support.server" data-event="clicked" data-uuid="f72dce68-13" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Kup teraz" data-label-english="Buy now" class="component__link button button--one button--regular button--secondary " > Kup teraz </a> </div> </div> </div> <div class="column column-md-4 list-cards " > <div class="intra-div s0 between block-theme-one "> <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Premier </h2> </div> <div class="component component--list-block " > <ul > <li class="featured"> Całodobowe w przypadku wszystkich problemów </li> <li class="featured"> Zespół wsparcia wyższego szczebla </li> <li class="featured"> Najkrótszy czas reakcji </li> <li class="featured"> Telefoniczna pomoc techniczna </li> </ul> </div> <div class="component component--link-button " style="margin-top:14px;"> <a href="https://www.atlassian.com/purchase/product/premier-support" data-event="clicked" data-uuid="b39ce298-4f" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Kup teraz" data-label-english="Buy now" class="component__link button button--one button--regular button--secondary " > Kup teraz </a> </div> </div> </div> </div> </div> <div class="container-fluid xs-cozy"> <div class="row reduced-row"> <div class="column s0 between" > <div class="component component--comparison-table " data-magpath="/wac/enterprise/support-services/main/04/tabs/00/tabContainerContent/02/columns/0/content/01"> <div class="table-padder standard "> <style>#table-1cb167a5 .cell-list p{margin-bottom: 8px }#table-1cb167a5 .cell-list ul{ text-align: left; list-style: disc; }</style> <table class="reg-mob-labels adjusted-cols table--comparison-table cols4 style-labels check-color-slate " id="table-1cb167a5"> <thead> <tr class="title header"> <th class="label lcol corner-label " > <h3>   </h3> </th> <th class="reg rcol top-header-label " > <h4> Wybierz </h4> </th> <th class="reg rcol top-header-label " > <h4> Priorytet </h4> </th> <th class="reg rcol top-header-label " > <h4> Premier </h4> </th> </tr> </thead><tbody> <tr class=""> <td class="label l " > <p> Produkty </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Wybierz</p> </div><p> Jira, Jira Service Management, Confluence, Fisheye, Crucible, Bamboo, Bitbucket, Jira Align, Crowd </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Priorytet</p> </div><p> Jira, Jira Service Management, Confluence, Fisheye, Crucible, Bamboo, Bitbucket, Crowd </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premier</p> </div><p> Jira, Jira Service Management, Confluence, Fisheye, Crucible, Bamboo, Bitbucket, Crowd </p> </td> </tr> <tr class=""> <td class="label l " > <p> Pakiet wsparcia </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Wybierz</p> </div><p> W zestawie z niekwalifikującymi się do korzystania ze wsparcia Priority licencjami na oprogramowanie Data Center </p> </td> <td class="reg r cell-list algn-left" > <div class="mobile-label"> <p>Priorytet</p> </div><p> W zestawie z każdą licencją na oprogramowanie Data Center.</br></br> Wyjątki: </br><br>W przypadku Bitbucket kwalifikują się tylko klienci mający co najmniej 251 użytkowników (poziom ilościowy co najmniej 500 użytkowników).</br><br>W przypadku Bamboo kwalifikują się tylko klienci z poziomem ilościowym co najmniej 100 agentów. </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premier</p> </div><p> Wymagany osobny zakup </p> </td> </tr> <tr class=""> <td class="label l " > <p> Zespół pomocy technicznej </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Wybierz</p> </div><p> Zespół regionalny </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Priorytet</p> </div><p> Doświadczony zespół </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premier</p> </div><p> Dedykowany zespół wyższego szczebla </p> </td> </tr> <tr class=""> <td class="label l " > <p> Telefoniczna pomoc techniczna </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Wybierz</p> </div><p> Niedostępna </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Priorytet</p> </div><p> Tylko zgłoszenia L1 </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premier</p> </div><p> Dedykowany numer telefonu </p> </td> </tr> <tr class=""> <td class="label l " > <p> Uprawnienia do uzyskania wsparcia technicznego </br> (kto może tworzyć zgłoszenia do działu wsparcia) </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Wybierz</p> </div><p> Administratorzy produktów z ponad 25 użytkownikami (ponad 4 w przypadku Jira Service Management) </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Priorytet</p> </div><p> Administratorzy witryn powiązanych ze wsparciem Priority </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premier</p> </div><p> Wsparcie Premier – wyznaczone osoby kontaktowe (3 osoby) </p> </td> </tr> <tr class=""> <td class="label l " > <p> Godziny wsparcia </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Wybierz</p> </div><p> 9 godzin dziennie od poniedziałku do piątku </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Priorytet</p> </div><p> L1: 24/7 </br>L2: 24/5 (od poniedziałku do piątku) </br>L3: 9 godzin dziennie (od poniedziałku do piątku) </br>L4: 9 godzin dziennie (od poniedziałku do piątku) </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premier</p> </div><p> 24/7 </p> </td> </tr> <tr class=""> <td class="label l " > <p> Obsługiwany język </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Wybierz</p> </div><p> Japoński i angielski </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Priorytet</p> </div><p> Tylko angielski </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premier</p> </div><p> Tylko angielski </p> </td> </tr> <tr class=""> <td class="label l " > <p> Cena </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Wybierz</p> </div><p> Nie dotyczy </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Priorytet</p> </div><p> Uwzględnione w większości subskrypcji Data Center (patrz wiersz „Pakiet wsparcia” powyżej).</br></br><a data-event="clicked" data-uuid="1cb167a5-3c-820" data-event-component="linkButton" data-event-container="table" data-schema-version="1" data-label="Kup teraz" data-track-row="8" href="https://www.atlassian.com/purchase/product/priority-support.server">Kup teraz</a> </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premier</p> </div><p> 39 500 USD za każde 3 wyznaczone osoby kontaktowe </br></br><a data-event="clicked" data-uuid="1cb167a5-3c-830" data-event-component="linkButton" data-event-container="table" data-schema-version="1" data-label="Kup teraz" data-track-row="8" href="https://www.atlassian.com/purchase/product/premier-support">Kup teraz</a> </p> </td> </tr> <tr class=""> <td class="gray bg-n20" colspan="4" > <h5> Czas początkowej reakcji (IRT) </h5> </td> </tr> <tr class=""> <td class="label l algn-left" > <p> L1: awaria aplikacji </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Wybierz</p> </div><p> L1: 2 godziny robocze </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Priorytet</p> </div><p> L1: 1 godzina </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premier</p> </div><p> L1: 30 min </p> </td> </tr> <tr class=""> <td class="label l " > <p> L2: Poważne obniżenie wydajności </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Wybierz</p> </div><p> L2: 6 godzin roboczych </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Priorytet</p> </div><p> L2: 2 godziny </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premier</p> </div><p> L2: 2 godziny </p> </td> </tr> <tr class=""> <td class="label l " > <p> L3: Umiarkowany wpływ </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Wybierz</p> </div><p> L3: 1 dzień roboczy </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Priorytet</p> </div><p> L3: 1 dzień roboczy </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premier</p> </div><p> L3: 8 godzin </p> </td> </tr> <tr class=""> <td class="label l " > <p> L4: Niewielki wpływ / zapytanie </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Wybierz</p> </div><p> L4: 2 dni robocze </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Priorytet</p> </div><p> L4: 2 dni robocze </p> </td> <td class="reg r algn-left" > <div class="mobile-label"> <p>Premier</p> </div><p> L4: 24 godziny </p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="column column-lg-6 column-md-8 column-lg-offset-3 column-md-offset-2 s0 between" > <div class="component component--textblock "> <p>* Dodatkowe cechy opcji Premier: priorytetowa eskalacja do działu programistycznego, proaktywne sprawdzanie kondycji (w tym kontrola jakości i staging), wdrożenie i zapoznanie się ze środowiskiem </p> </div> </div> </div> </div> </div> </div> <script type="text/x-component"> { "type":"imkt.components.Tabs", "params": { "tabBorderColor":"n50", "tabBackgroundColor":"n20", "tabTextColor":"n300", "tabBackgroundColorActive":"n0", "tabTextColorActive":"n800", "defaultTab":"cloud", "linkedContainerTab":false, "selectId":"select-89995ddd-6cff-4542-8699-8c1a11aa63d7" } } </script></div> <div class="container-fluid theme-one" id="additional-services"> <div class="row"> </div> </div> <div class="container-fluid xs-cozy md-comfortable"> <div class="row reduced-row"> <div class="column column-lg-6 column-md-8 column-lg-offset-3 column-md-offset-2 s0 between" > <div class="component component--heading-textblock" id="additional-services"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Dodatkowe usługi </h2> <p>Potrzebujesz pomocy w optymalizacji oprogramowania Atlassian i praktyk zespołowych? Rozważ skorzystanie z usług doradczych. <a data-event="clicked" data-uuid="38289d3d-7b0" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Dowiedz się więcej" data-label-english="Read more" href="/pl/enterprise/success/advisory-services">Dowiedz się więcej</a></p> <p>Szukasz usług doradztwa lub chcesz dostosować produkty Atlassian do swoich potrzeb? Mogą Ci w tym pomóc partnerzy Atlassian. <a data-event="clicked" data-uuid="38289d3d-7b1" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Dowiedz się więcej" data-label-english="Read more" href="https://partnerdirectory.atlassian.com/">Dowiedz się więcej</a></p> <p>Rozważasz migrację z wersji Data Center do wersji Cloud? Skontaktuj się z naszym zespołem ds. migracji klientów. <a data-event="clicked" data-uuid="38289d3d-7b2" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Kontakt" data-label-english="Contact" href="/pl/migration">Kontakt</a></p> <p><a data-event="clicked" data-uuid="38289d3d-7b3" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Więcej szczegółów znajdziesz w witrynie dokumentacji" data-label-english="For more details, visit Documentation site" href="https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html">Więcej szczegółów znajdziesz w witrynie dokumentacji</a></p> </div> </div> <div class="column text-center s0 between" > <div class="component component--link-button "> <a href="https://support.atlassian.com/contact" data-event="clicked" data-uuid="95014c21-61" data-event-component="linkButton" data-event-container="linkButton" 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