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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et">Toode</a> <ul class="sub-menu"> <li id="menu-item-369624" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369624"><a href="#" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et">Ülevaade</a> <ul class="sub-menu"> <li id="menu-item-902462" class="icn-menu-tour menu-item menu-item-type-custom menu-item-object-custom menu-item-902462"><svg class="icon icon-menu-tour"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-tour"></use></svg><a href="https://www.liveagent.ee/tootetutvustus/" title="Tutvuge LiveAgentiga ja avastage meie mitme kanaliga klienditoe rakenduse kõik hämmastavad tööriistad ja funktsioonid. 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Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et">Toode</a> <ul class="sub-menu"> <li id="menu-item-915864" class="icn-menu-help-desk menu-item menu-item-type-post_type menu-item-object-page menu-item-915864"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-help-desk"></use></svg><a href="https://www.liveagent.ee/klienditoe-tarkvara-3/" title="Tutvuge turu parima klienditoe tarkvara valikuga. 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Valige ideaalne tugipiletite tööriist ja tõstke oma klienditeeninduse tase kuuni." hreflang="et" onover-preload="1">Piletisüsteem<div class="menu-item-description">Täiustatud piletisüsteem</div></a></li> <li id="menu-item-369693" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-369693"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-live-chat"></use></svg><a href="https://www.liveagent.ee/reaalajas-vestluse-tarkvara/" title="Tutvuge meie valikuga turu parimatest reaalajas vestluse tarkvaradest. Valige oma veebisaidi jaoks ideaalne otsevestluse tarkvara ja tõstke oma klienditeeninduse tase kuuni!" hreflang="et" onover-preload="1">Reaalajas vestlus<div class="menu-item-description">Turu kiireim reaalajas vestlus</div></a></li> </ul> </li> <li id="menu-item-369627" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369627"><a href="#" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et">sub</a> <ul class="sub-menu"> <li id="menu-item-902464" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-902464"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#thumbsup"></use></svg><a href="https://www.liveagent.ee/sotsiaal-meedia-klienditeenindus/" title="LiveAgent pakub tõhusat sotsiaalmeedia klienditeeninduse tarkvara, mis koondab kõik teie brändi sotsiaalmeedia teavitused ühte universaalsesse postkasti. Hallake hõlpsasti Facebooki, Instagrami, Twitteri, Viberi ja WhatsAppi taotlusi ilma paigaldustasuta ning vajaduseta krediitkaardi järele. Alustage 14- või 30-päevase tasuta prooviperioodiga ja tõstke oma klienditeeninduse tase uutele kõrgustele. Liituge paljude rahulolevate ettevõtetega, kes usaldavad LiveAgenti, ja nautige 24/7 kliendituge." hreflang="et" onover-preload="1">Sotsiaalmeedia<div class="menu-item-description">Vastake oma jälgijatele otse LiveAgentist</div></a></li> <li id="menu-item-695176" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695176"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#phone"></use></svg><a href="https://www.liveagent.ee/parim-konekeskuse-tarkvara/" title="Tutvuge parima kõnekeskuse tarkvara valikuga turul. 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Find out more about LiveAgent and its business/industry benefits." hreflang="et" onover-preload="1">Teadmusbaas<div class="menu-item-description">Paku iseteenindusvõimalusi</div></a></li> </ul> </li> <li id="menu-item-369628" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369628"><a href="#" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et">Kasutage</a> <ul class="sub-menu"> <li id="menu-item-454269" class="icn-menu-business-solutions menu-item menu-item-type-custom menu-item-object-custom menu-item-454269"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-business-solutions"></use></svg><a href="/ettevote/" title="LiveAgent on kasutajatoe tarkvara, mis kohandub erinevate ärimudelite vajadustega. Uurige, kuidas LiveAgent Teie nišiga sobib. Agentuurid, haridusasutused ja valitsusvälised organisatsioonid toetuvad LiveAgentile." hreflang="et" onover-preload="1">Ärilahendused<div class="menu-item-description">Erinevad ettevõtted, erinevad lahendused</div></a></li> <li id="menu-item-454270" class="icn-shop menu-item menu-item-type-custom menu-item-object-custom menu-item-454270"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#shop"></use></svg><a href="/toostus/" title="LiveAgent suudab täita mitme ärivaldkonna nõudeid. Vaadake, kuidas LiveAgent Teie vajadustele sobib ja täiendage oma kliendituge." hreflang="et" onover-preload="1">Tööstuslahendused<div class="menu-item-description">LiveAgenti kohandamine oma tööstusharule</div></a></li> <li id="menu-item-749475" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-749475"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-use-cases"></use></svg><a href="/edulood/" title="Tekst sisaldab lühikesi lugusid erinevatest ettevõtetest, kes pakuvad veebipõhiseid teenuseid e-poodide loomiseks, krediitkaarditöötluseks ja kaupmehekonto teenusteks. Samuti mainitakse akvaariumitaimede ja -kalade kasvatamise süsteemi ning klienditeeninduse tarkvara. Ettevõtete kohta on võimalik lugeda lisainfot nende kodulehtedelt." hreflang="et" onover-preload="1">Kasutusjuhud<div class="menu-item-description">Üks toode, mitu kasutusjuhtu</div></a></li> </ul> </li> <li id="menu-item-369632" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369632"><a href="#" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et">Integratsioonid</a> <ul class="sub-menu"> <li id="menu-item-951156" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951156"><a href="https://www.liveagent.ee/integratsioonid/whatsapp/" title="LiveAgent pakub WhatsAppi integratsiooni, mis võimaldab kasutajatel lihtsasti vastata WhatsAppi sõnumitele oma LiveAgenti töölaualt." hreflang="et" onover-preload="1">WhatsApp</a></li> <li id="menu-item-454276" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454276"><a href="https://www.liveagent.ee/integratsioonid/wordpress/" title="Viige oma Wordpressi veebilehe klienditugi järgmisele tasemele. Wordpressi integratsioon LiveAgent`i jaoks võimaldab teil paigaldada oma veebilehele vestluse nuppe." hreflang="et" onover-preload="1">WordPress</a></li> <li id="menu-item-951157" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-951157"><a href="https://www.liveagent.ee/integratsioonid/prestashop/" title="Kui soovite, et kliendid teiega kiiremini ühendust saaksid, kaaluge oma Pretashop veebilehele meie LiveAgent`i integratsiooni abil live vestluse nupu paigaldamist." hreflang="et" onover-preload="1">Prestashop</a></li> <li id="menu-item-454277" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454277"><a href="https://www.liveagent.ee/integratsioonid/magento/" title="Integreerige Magento 2 LiveAgenti ja suurendage oma töövoogu. Sedelid aitavad teil jälgida klientide tellimusi, saate seda kasutada ühelt platvormilt." hreflang="et" onover-preload="1">Magento</a></li> <li id="menu-item-454278" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454278"><a href="https://www.liveagent.ee/integratsioonid/shopify/" title="Kui soovite, et teie kliendid saaksid teiega kiiremini ühendust kaaluge Shopify integratsiooni LiveAgent`iga. Integratsioon võimaldab teil oma e-poes live vestlust üles seada." hreflang="et" onover-preload="1">Shopify</a></li> <li id="menu-item-454280" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454280"><a href="https://www.liveagent.ee/integratsioonid/mailchimp/" title="Avasta, kuidas integreerida Mailchimp LiveAgenti kaudu, et lihtsustada e-posti turundust ja klienditeenindust. Liitu miljonite rahulolevate kasutajatega, hallates kontakte ja saates isikupärastatud sõnumeid otse piletisüsteemist. Proovi tasuta ja koge kiireid vastuseid ning tõhusat tellimuste haldamist. Alusta kohe ja paranda oma kliendisuhtlust!" hreflang="et" onover-preload="1">Mailchimp</a></li> <li id="menu-item-454275" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454275"><a href="https://www.liveagent.ee/integratsioonid/pipedrive-et/" title="Integreeri PipeDrive LiveAgentiga, et hallata müügivihjeid ja tehinguid, parandada kliendikogemust ja automatiseerida töövooge!" hreflang="et" onover-preload="1">PipeDrive</a></li> <li id="menu-item-454279" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454279"><a href="https://www.liveagent.ee/integratsioonid/slack-et/" title="Vestelge oma meeskonnakaaslastega alati, kui soovite, ilma oma klienditoe lauast lahkumata. Slacki integratsioon LiveAgentile toob Teieni sõnumeid, nii et Te ei ma neid maha." hreflang="et" onover-preload="1">Slack</a></li> <li id="menu-item-369634" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-369634"><a href="/integratsioonid/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="et" onover-preload="1">Rohkem integratsioone</a></li> </ul> </li> </ul> </li> <li id="menu-item-369636" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369636"><a href="#" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et">Ressursid</a> <ul class="sub-menu"> <li id="menu-item-369637" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369637"><a href="#" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et">Õpi</a> <ul class="sub-menu"> <li id="menu-item-369651" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-369651"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#graduation"></use></svg><a href="/akadeemia/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="et" onover-preload="1">Akadeemia<div class="menu-item-description">Hakka klienditoe eksperdiks</div></a></li> <li id="menu-item-369652" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-369652"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-templates"></use></svg><a href="/mallid/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="et" onover-preload="1">Mallid<div class="menu-item-description">Kohandatavad mallid igaks olukorraks</div></a></li> <li id="menu-item-749476" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-749476"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-checklists"></use></svg><a href="https://www.liveagent.ee/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="et" onover-preload="1">Kontrollnimekirjad<div class="menu-item-description">Kuidas käsitleda oma protsesse</div></a></li> </ul> </li> <li id="menu-item-369638" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369638"><a href="#" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et">sub</a> <ul class="sub-menu"> <li id="menu-item-369653" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-369653"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#pencil"></use></svg><a href="/blogi/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="et" onover-preload="1">Ajaveeb<div class="menu-item-description">Klienditoe ja LiveAgenti uudised</div></a></li> <li id="menu-item-369655" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-369655"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-glossary"></use></svg><a href="/klienditoe-sonastik/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="et" onover-preload="1">Sõnastik<div class="menu-item-description">Õpi klienditoe terminoloogiat</div></a></li> <li id="menu-item-369656" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-369656"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-directory"></use></svg><a href="/kataloog/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="et" onover-preload="1">Kataloog<div class="menu-item-description">Põhjalik klienditoe kontaktiloend</div></a></li> </ul> </li> <li id="menu-item-369639" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369639"><a href="#" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et">sub</a> <ul class="sub-menu"> <li id="menu-item-369717" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-369717"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-typing-test"></use></svg><a href="https://www.liveagent.ee/kirjutamise-kiiruse-test/" title="Testige oma kirjutamise oskusi LiveAgenti tasuta kirjutamiskiiruse testiga. Saage vaid minutitega teada oma trükkimise kiirus ja jätkake tasuta harjutamist, et end veelgi arendada." hreflang="et" onover-preload="1">Trükkimistest<div class="menu-item-description">Paranda kirjutamiskiirust</div></a></li> <li id="menu-item-951129" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-951129"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-reviews"></use></svg><a href="https://www.liveagent.ee/reviews/" title="This piece discusses software reviews for various categories, including email management, call center software, social media customer support software, and more. The article then focuses on a review of Zendesk's email management software, providing a detailed breakdown of its features, such as unlimited email addresses, automated email archiving, and customizable business rules and reporting." hreflang="et" onover-preload="1">Arvustused<div class="menu-item-description">Heida pilk tarkvara funktsioonide arvustustele</div></a></li> <li id="menu-item-749565" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-749565"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Tugiportaal<div class="menu-item-description">Õpetlikud artiklid ja juhendid</div></a></li> </ul> </li> <li id="menu-item-369640" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369640"><a href="#" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et">Ettevõte</a> <ul class="sub-menu"> <li id="menu-item-369718" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-369718"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#heart"></use></svg><a href="https://www.liveagent.ee/meist/liveagentist/" title="Discover LiveAgent, the pioneering customer support software founded in 2004 by Viktor and Andrej. Serving over 150 million users globally, LiveAgent combines real-time chat, ticketing, and support features. Join our mission to make exceptional customer service the norm. Start your 14-day free trial and experience innovation today!" hreflang="et" onover-preload="1">Meist<div class="menu-item-description">Avasta toote taga olev meeskond</div></a></li> <li id="menu-item-454290" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-454290"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#trophy"></use></svg><a href="https://www.liveagent.ee/auhinnad/" title="Avastage LiveAgenti auhinnatud klienditoe tarkvara, mis on tunnustatud juhtivate B2B ja SaaS organisatsioonide poolt. Nautige 24/7 klienditeenindust, tasuta seadistust ja krediitkaardivaba prooviperioodi. Alustage kohe ja liituge mainekate klientidega nagu Forbes ja Airbus." hreflang="et" onover-preload="1">Auhinnad<div class="menu-item-description">Meie auhinnad & saavutused</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-369650" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-369650"><a href="/funktsioonid/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="et" onover-preload="1">Funktsioonid</a></li> <li id="menu-item-803035" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803035"><a href="/hinnakiri/" title="LiveAgenti paketid algavad 15 dollarist agendi kohta kuus ning sisaldavad e-posti piletisüsteemi, reaalajas vestluse funktsiooni, teadmusbaasi ja palju muud. Terviklik pakett on saadaval hinnaga 69 dollarit agendi kohta kuus." hreflang="et" onover-preload="1">Hinnakiri</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/prooviperiood/" class="Button Button--full" title="Registreeruge LiveAgenti tasuta 14 või 30-päevase prooviperioodiga ja nautige täielikku funktsionaalsust ilma krediitkaardita. Alustage täna ja valige parim plaan oma ettevõttele!" hreflang="et" onover-preload="1"> <span>Tasuta Prooviperiood</span> </a> <a href="/sisselogimine/" class="Button Button--login" title="Logige sellel lehel sisse oma LiveAgenti kontole. Esmalt sisestage ettevõtte nimi ning jätkake kasutajanime ja parooliga." hreflang="et" onover-preload="1"> <span>Sisselogimine</span> <span class="tooltip">Sisselogimine</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Kas soovite LiveAgenti kohta rohkem teada saada? LiveAgenti ja selle edukuse kohta lisateabe saamiseks taotlege tasuta demot." hreflang="et" onover-preload="1"> <span>Demo</span> </a> <a href="/prooviperiood/" class="Button Button--full" title="Registreeruge LiveAgenti tasuta 14 või 30-päevase prooviperioodiga ja nautige täielikku funktsionaalsust ilma krediitkaardita. Alustage täna ja valige parim plaan oma ettevõttele!" hreflang="et" onover-preload="1"> <span>Tasuta Prooviperiood</span> </a> <a href="/sisselogimine/" class="Button Button--login" title="Logige sellel lehel sisse oma LiveAgenti kontole. Esmalt sisestage ettevõtte nimi ning jätkake kasutajanime ja parooliga." hreflang="et" onover-preload="1"> <span>Sisselogimine</span> <span class="tooltip">Sisselogimine</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-et" lang="et"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Euroopa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Aasia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Lähis-Ida</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Ameerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Euroopa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/software-za-samoobsluzhvane/" title='Открийте софтуера за самообслужване на LiveAgent - достъпно решение без скрити такси, което позволява на клиентите да решават проблемите си самостоятелно. Подобрете ефективността и удовлетвореността, като намалите административните разходи и времето за реакция. Разгледайте нашия клиентски портал "Всичко в едно" и се насладете на денонощна поддръжка.' hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/self-service-software/" title="Objevte nejlepší samoobslužný softwarový portál pro rok 2021 s LiveAgent! Umožněte svým zákazníkům řešit problémy 24/7 s komplexní bází znalostí, fóry a sledováním tiketů. Zlepšete produktivitu, zvýšte spokojenost a snižte náklady na podporu s intuitivním samoobslužným softwarem. Začněte již dnes bez vstupních poplatků!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/self-service-software/" title="Kunde selvbetjeningssoftware fra LiveAgent vil udvide dine supportmuligheder. Giv dine kunder mulighed for at løse problemer på egen hånd 24/7." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/selbst-servicesoftware/" title="Die Kunden-Selbst-Servicesoftware von LiveAgent erweitert Ihre Supportmöglichkeiten. Ermöglichen Sie Ihren Kunden, Probleme rund um die Uhr selbst zu lösen." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </span> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/software-de-autoservicio/" title="Amplía las capacidades de tu soporte con el software de asistencia técnica y autoservicio de LiveAgent. Permite que tus clientes resuelvan sus problemas por sí mismos--24/7." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/logiciel-en-libre-service/" title="Découvrez LiveAgent, le meilleur logiciel de libre-service client en 2024, conçu pour améliorer l'expérience et la satisfaction de vos clients. Profitez de fonctionnalités avancées comme le chat en direct, le ticketing, et un centre d'appels, avec une assistance 24/7 et une personnalisation flexible. Choisissez parmi différents modèles de tarification sans frais d'installation et annulez à tout moment. Transformez vos capacités d'assistance et laissez vos clients résoudre leurs problèmes en toute autonomie." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/logismiko-autoeksypiretisis/" title="Το λογισμικό αυτοεξυπηρέτησης πελατών του LiveAgent θα επεκτείνει τις δυνατότητες υποστήριξής σας. Δώστε τη δυνατότητα στους πελάτες σας να επιλύουν προβλήματα μόνοι τους 24/7." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/samoposluzni-softver/" title="Otkrijte najbolji samoposlužni softver za klijente u 2024! Smanjite potrebu za korisničkom službom uz naš vodič kroz popularne alate, njihove prednosti i trendove. Posjetite LiveAgent za više informacija i unaprijedite podršku 24/7!" hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/software-self-service/" title="Il software di self-service per i clienti di LiveAgent amplierà le tue capacità di assistenza. Consenti ai tuoi clienti di risolvere i problemi da soli, 24 ore su 24, 7 giorni su 7." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/pasapkalposanas-programmatura/" title="Paplašiniet atbalsta iespējas ar LiveAgent palīdzības dienesta un pašapkalpošanās programmatūru. Ļaujiet saviem klientiem pašiem risināt problēmas - 24 stundas diennaktī, 7 dienas nedēļā." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/savitarnos-platforma/" title="LiveAgent sukurta klientų savitarnos programinė įranga išplės jūsų aptarnavimo galimybes. Leiskite savo klientams savarankiškai spręsti problemas 24/7." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/onkiszolgalo-szoftver/" title="Bővítse támogatási képességeit a LiveAgent önkiszolgáló szoftverportáljával. Lehetővé teszi ügyfeleinek, hogy önállóan oldják meg a problémákat - a nap 24 órájában." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/selfservice-software/" title="Verbeter uw klantenservice en klanttevredenheid met LiveAgent's Nederlandse selfservice software. Bied een alles-in-één portaal met kennisbank, FAQ's en forums, verlaag ondersteuningskosten en verhoog vertegenwoordigersproductiviteit. Probeer nu gratis!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/selvbetjent-programvare/" title="Oppdag hvordan selvbetjeningsprogramvare kan forbedre kundetilfredshet, redusere kostnader og øke effektiviteten i 2024. Utforsk de beste alternativene og funksjonene som tilbys av LiveAgent for å la kundene dine løse problemer selv, når som helst. Les mer om trender, implementering og ledende leverandører i bransjen." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/narzedzie-self-service/" title="Zwiększ satysfakcję klientów i produktywność dzięki narzędziu self-service od LiveAgent. Oferujemy kompleksową obsługę klientów w wielu kanałach bez długoterminowych umów i ukrytych opłat. Wypróbuj za darmo i dołącz do ponad 21 tysięcy zadowolonych użytkowników!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/self-service-software/" title="Descoperiți software-ul de autoservire LiveAgent, care oferă soluții puternice pentru gestionarea tichetelor, chat live, integrarea rețelelor sociale și multe altele. Construiți baze de cunoștințe eficiente și reduceți numărul de tickete. Începeți acum cu o perioadă de încercare gratuită de 14 zile și împuterniciți-vă clienții cu autoservire 24/7. Fără taxă de instalare sau card de credit necesar." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/po-samoobsluzhivaniya/" title="Функционал клиентского самообслуживания в LiveAgent позволит вам расширить ваши возможности в клиентской поддержке. Пусть ваши клиенты самостоятельно и в любое время дня или ночи находят решения для возникающих у них проблем." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/samoobsluzny-softver/" title="Zákaznícky samoobslužný softvér od LiveAgenta rozšíri vaše možnosti podpory. Umožnite vašim zákazníkom vyriešiť problémy samým 24/7." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/samopostrezna-programska-oprema/" title="Razširite svoje možnosti podpore s pomočjo uporabniške službe in samopostrežne programske opreme LiveAgent. Omogočite strankam, da težave rešujejo same - 24 ur na dan, 7 dni v tednu." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Aasia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/zizhu-fuwu-ruanjian/" title="使用 LiveAgent 的帮助台和自助服务软件提升您的支持能力。帮助您的客户随时自助解决问题。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/sariling-serbisyo-na-software/" title="Palawakin ang iyong mga kakayahan sa suporta gamit ang help desk at sariling serbisyo na software ng LiveAgent. Hayaan ang iyong mga kustomer na malutas ang mga isyu sa kanilang sarili -- 24/7." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/phan-mem-dich-vu-tu-ho-tro/" title="Mở rộng khả năng trợ giúp khách hàng của bạn bằng phần mềm hỗ trợ khách hàng và dịch vụ tự hỗ trợ (self-service) của LiveAgent. Cho phép khách hàng tự giải quyết các vấn đề của mình -- 24/7." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Lähis-Ida</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/self-service-software/" title="سيعمل برنامج الخدمة الذاتية للعملاء من LiveAgent على توسيع إمكانيات الدعم لديك. قم بتمكين عملائك من حل المشكلات بأنفسهم على مدار الساعة طوال أيام الأسبوع." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Ameerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/self-service-software/" title="Discover the best customer self-service software of 2024 with LiveAgent. Enhance customer satisfaction and cut costs by automating support processes, offering 24/7 assistance through ticketing, live chat, call center management, and customer portals. Compare top providers like Zoho Desk, Intercom, and Help Scout for optimal business solutions. Explore features, pricing, and benefits to revolutionize your customer support experience today." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/software-de-autoatendimento/" title="Amplie seus recursos de suporte com o help desk e software de autoatendimento do LiveAgent. Permita que seus clientes resolvam problemas por conta própria 24/7" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Kopeeritud!"> <div class="Post Post--sidebar-right"> <style id="compactheader-css" type="text/css">.compact-header{padding-top:2em;padding-bottom:2em;background-color:#f9f9fa}.compact-header ~ 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itemtype="https://schema.org/WebPage" itemprop="item" itemid="/" href="/" title="Kogege LiveAgenti mitmekanalilist klienditoe tarkvara, mis pakub sujuvat piletisüsteemi, kiireimat reaalajas vestlust ja kõnekeskuse lahendusi. Alustage riskivaba 30-päevase tasuta prooviperioodiga, ilma krediitkaarti vajamata, ning parandage oma klienditeenindust ja suurendage tulusid. Liituge ettevõtetega nagu Forbes ja Airbus, kes usaldavad meie lahendusi." hreflang="et" onover-preload="1"><span itemprop="name">Home</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Iseteeninduse tarkvara</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-iseteeninduse-tarkvara">Iseteeninduse tarkvara</h1>   <div class="compact-header__text"><p class="flowhunt-skip"></p><p>LiveAgenti iseteenindustarkvara võimaldab klientidel ise vastuseid leida, vähendades korduvate küsimuste koormust ettevõttele. See hõlmab live chati, kõnekeskust ja teadmistebaasi, pakkudes kvaliteetset teenindust ja keerukamate probleemide lahendamist.</p></div>   <div class="compact-header__date"> <span itemprop="datePublished" content="2020-07-28 2:22 pm +02:00"> Published on July 28, 2020 </span> by <a href="https://www.liveagent.ee/author/daniel-pison/" title="Discover the expertise of Daniel Pison, the marketing and communication strategist at LiveAgent. With a wealth of experience in managerial roles and AI integration into customer service, Daniel is a key figure in LiveAgent's success. Explore insightful articles on Gmail alternatives, open-source ticketing systems, and more. Join our community for excellent customer support solutions." hreflang="et" onover-preload="1">Daniel Pison</a>. <span itemprop="dateModified" content="November 23, 2023 2:22 pm +02:00"> Viimati muudetud November 23, 2023 ajal 2:22 pm. </span> </div>  </div> <div class="compact-header__right">  <div class="compact-header__toc js-toc"><div class="FilterMenu"><div class="FilterMenu__title js-toc__title"></div><div class="FilterMenu__items js-toc__items"><div class="FilterMenu__items--inn"><a href="#h-what-is-customer-self-service-software" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Mis on klientide iseteenindustarkvara? </span></a><a href="#how-does-self-service-software-work" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Kuidas iseteenindustarkvara töötab?</span></a><a href="#components-of-self-service-software" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Iseteenindustarkvara komponendid</span></a><a href="#ticketing" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Tugipiletisüsteem</span></a><a href="#live-chat-software" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Reaalajas vestluse tarkvara</span></a><a href="#call-center-software" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Kõnekeskuse tarkvara</span></a><a href="#customer-portal" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Kliendiportaal</span></a><a href="#key-features-of-self-service-software" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Iseteenindustarkvara põhifunktsioonid</span></a><a href="#social-media-management" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Sotsiaalmeedia haldus</span></a><a href="#knowledge-base" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Teadmusbaas</span></a><a href="#live-chat-widget" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Reaalajas vestluse vidin</span></a><a href="#24-7-automation" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">24/7 automaatika</span></a><a href="#self-service-portal" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Iseteenindusportaal</span></a><a href="#how-to-choose-the-best-self-service-software" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Kuidas valida parim iseteenindustarkvara</span></a><a href="#benefits-of-using-self-service-software" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Iseteenindustarkvara kasutamise eelised</span></a><a href="#trends-related-to-customer-self-service-software-in-2022" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Klientide iseteenindustarkvaraga seotud trendid 2024. aastal</span></a><a href="#implementation-of-customer-self-service-software" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Kliendi iseteenindustarkvara juurutamine</span></a><a href="#cost-of-customer-self-service-software" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Kliendi iseteenindustarkvara kulud</span></a><a href="#what-do-customers-think-of-liveagent-all-in-one-customer-self-service-software" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Mida arvavad kliendi LiveAgenti kõik ühes iseteenindustarkvarast?</span></a><a href="#top-20-providers-of-customer-self-service-software" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">20 parimat klientide iseteenindustarkvara pakkujat</span></a><a href="#1-liveagent" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">1. LiveAgent</span></a><a href="#2-zoho-desk" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">2. Zoho Desk</span></a><a href="#3-intercom" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">3. Intercom</span></a><a href="#4-help-scout" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">4. Help Scout</span></a><a href="#5-whatfix" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">5. Whatfix</span></a><a href="#6-zendesk" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">6. Zendesk</span></a><a href="#7-gladly" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">7. Gladly</span></a><a href="#8-hubspot" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">8. HubSpot</span></a><a href="#9-ada" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">9. Ada</span></a><a href="#10-document360" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">10. Document360</span></a><a href="#11-hornbill-service-manager" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">11. Hornbill Service Manager</span></a><a href="#12-freshdesk-contact-center" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">12. Freshdesk kontaktkeskus</span></a><a href="#13-helpshift" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">13. Helpshift</span></a><a href="#14-teamsupport" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">14. TeamSupport</span></a><a href="#15-kustomer" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">15. Kustomer</span></a><a href="#16-airkit" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">16. Airkit</span></a><a href="#17-livehelpnow" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">17. LiveHelpNow</span></a><a href="#18-replicant" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">18. Replicant</span></a><a href="#19-apty" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">19. Apty</span></a><a href="#20-solvvy" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">20. Solvvy</span></a><a href="#is-a-trial-version-of-self-service-software-useful" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Kas iseteenindustarkvara prooviversioon on kasulik?</span></a><a href="#advantages-of-the-demo-version-of-self-service-software" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Iseteenindustarkvara demoversiooni eelised</span></a><a href="#conclusion" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et"><span class="FilterMenu__item-title js-toc__item-title">Järeldus</span></a></div></div></div></div>   </div>   </div> </div> </div> <div class="wrapper Post__container"> <div class="BlogPost__content Post__content"> <div class="Content"> <p>Iseteenindustarkvara on populaarne lahendus ettevõtetele, kes soovivad kulusid vähendada ja klientide rahulolu parandada. <a href="https://www.liveagent.ee/iseteenindustarkvara/" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et">Klienditoe iseteenindustarkvara</a> pakub teadmiste andmebaase ja iseteenindusportaale, võimaldades ettevõtetel kliente automaatselt ööpäevaringselt aidata. See artikkel uurib, mis paneb need süsteemid toimima ja milline neist on Teile parim.</p> <div class="wp-block-group Post__content__whatis-headline is-layout-flow wp-block-group-is-layout-flow"> <h2 class="wp-block-heading" id="h-what-is-customer-self-service-software">Mis on klientide iseteenindustarkvara? </h2> <p>Klientide iseteenindustarkvara on teatud tüüpi klienditeenindus, mis võimaldab klientidel end ise aidata. Seda terminit kasutatakse klienditoe süsteemide kohta, mis on enamasti automatiseeritud ja vähese inimese sekkumisega. Iseteenindustarkvarale pääsete juurde erinevate meediumide kaudu, näiteks <a href="https://www.liveagent.ee/reaalajas-vestluse-tarkvara/" title="Tutvuge meie valikuga turu parimatest reaalajas vestluse tarkvaradest. Valige oma veebisaidi jaoks ideaalne otsevestluse tarkvara ja tõstke oma klienditeeninduse tase kuuni!" hreflang="et" onover-preload="1">reaalajas vestlus</a> veebilehtel või mobiilirakendustes. See tarkvara pakub tavaliselt vastuseid korduma kippuvatele küsimustele ja ressursse, mis võimaldavad klientidel oma probleeme lahendada ilma ettevõtte esindajate abita.</p> </div> <p>Klientide iseteenindustarkvara on oluline, kuna see vähendab reageerimisaega, säästab aega ja raha ning võimaldab ettevõtetel pakkuda oma klientidele paremat tuge. Kuna ettevõtte prioriteedid nihkuvad erakordse kogemuse pakkumisele kõigis kanalites, on edu saavutamiseks vajalik mugav ja kvaliteetne kliendikogemus. Kliendi iseteenindustarkvara just seda pakubki. Tarkvara pakutakse mitme makseplaanina ja enamik teenuseid pakub tasuta prooviversiooni.</p> <h2 class="wp-block-heading" id="how-does-self-service-software-work">Kuidas iseteenindustarkvara töötab?</h2> <p>Enamik iseteenindustarkvara lahendusi pakuvad klientidele arveldust, eeskirju ja üldisi tooteteadmisi. Seda tehakse interaktiivse häälvastuse, tekstsõnumite, e-posti, portaali toe, mobiilirakenduste, veebivestluse ja sotsiaalmeedia kaudu. Kasutajad pääsevad asjakohasele teabele juurde ööpäevaringselt, kasutades lisaks iseteenindusportaalidele ja teadmiste andmebaasidele ülaltoodud funktsioone.</p> <h2 class="wp-block-heading" id="components-of-self-service-software">Iseteenindustarkvara komponendid</h2> <p>Iseteenindustarkvara peamised komponendid on otsingufunktsioonid, <a href="https://www.liveagent.ee/pileti-susteemi-tarkvara/" title="Tutvuge enim kasutatavate piletisüsteemi tarkvarade valikuga. Valige ideaalne tugipiletite tööriist ja tõstke oma klienditeeninduse tase kuuni." hreflang="et" onover-preload="1">piletisüsteem</a>, arvutitelefoni integreerimine ja <a href="https://www.liveagent.ee/liveagent-teadmusbaasi-tarkvara/" urlslab_href_old="https://www.liveagent.ee/teadmusbaasi-tarkvara/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="et" onover-preload="1">teadmusbaas</a>. Need tööriistad võimaldavad Teil avaldada teavet, millele on kasutajatel lihtne juurde pääseda ööpäevaringselt. Enne iseteenindustarkvara lahenduse valimist peaksite tutvuma selle kõigi oluliste komponentidega.</p> <h3 class="wp-block-heading" id="ticketing">Tugipiletisüsteem</h3> <p><a href="https://www.liveagent.ee/pileti-susteemi-tarkvara/" title="Tutvuge enim kasutatavate piletisüsteemi tarkvarade valikuga. Valige ideaalne tugipiletite tööriist ja tõstke oma klienditeeninduse tase kuuni." hreflang="et" onover-preload="1">Piletisüsteem</a> on iseteenindustarkvara rakenduste tavaline <a href="https://www.liveagent.ee/funktsioonid/automaatne-tagasihelistamine/" title="Võimaldage oma klientidel taodelda tagasihelistamist ja parandage nende tugiteenuse kogemust oma virtuaalse kõnekeskuse/mitmekanalilise klienditoega." hreflang="et" onover-preload="1">funktsioon</a>. See komponent võimaldab kasutajatel esitada päringuid ja teha koostööd IT-toe spetsialistidega probleemide lahendamiseks. Kui pilet on esitatud, muutub see nähtavaks ühele või mitmele tehnikule, kes probleemi kasutaja eest lahendab. Piletisüsteemi komponent haldab elutsüklit selle loomisest kuni olekuvärskenduste, probleemide lahendamise ja sulgemiseni. Mõnes süsteemis võivad <a href="https://www.liveagent.ee/funktsioonid/piletite-uhendamine/" title="Kui saate kunagi samade probleemide kohta mitu piletit, ühendage piletid üheks ja säästke sellega aega." hreflang="et" onover-preload="1">piletid</a> sisaldada ka manuseid (nt ekraanipilte või logisid), mis aitavad tehnikutel probleemist paremini aru saada. Kui probleem on lahendatud, suletakse pilet.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/01/Support-ticketing-software-LiveAgent-1.png" data-lightbox="gallery" title="App - Uploads - 2021 - 01 - Support Ticketing Software LiveAgent 1.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/31cfe88ca86079c8a7e96053c7373569/Support-ticketing-software-LiveAgent-1-1024x541.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/3e5c7ce6b562148f7fe5f3acc2f7453e/Support-ticketing-software-LiveAgent-1-300x158.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/82decb1a20db4330544ee6f7b036792a/Support-ticketing-software-LiveAgent-1-768x405.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/39025ea60df30820fe6b8fda68288718/Support-ticketing-software-LiveAgent-1-95x50.png.webp 95w, https://www.liveagent.ee/wp/urlslab-download/ff643aeee1e5bc604c2fc6580aa1500b/Support-ticketing-software-LiveAgent-1-47x25.png.webp 47w, https://www.liveagent.ee/wp/urlslab-download/90161e9f13aecf6a3a965b8589b5e001/Support-ticketing-software-LiveAgent-1-635x335.png.webp 635w, https://www.liveagent.ee/wp/urlslab-download/228e6caf9cf0b756ea22df1c61a76878/Support-ticketing-software-LiveAgent-1-700x370.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/6c4b2519d07f94c597bdba794c20e2a5/Support-ticketing-software-LiveAgent-1-185x98.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/a2a9d80f3e750c1bcaa3184d984b0149/Support-ticketing-software-LiveAgent-1-110x58.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/3e249b7d80eaa4b9a28d3d83619e217f/Support-ticketing-software-LiveAgent-1-485x256.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/06ef96ca2ada361cf366bf1d07d68197/Support-ticketing-software-LiveAgent-1-42x22.png.webp 42w, https://www.liveagent.ee/wp/urlslab-download/201f0983a644fce43aa09f92c2b3ddd2/Support-ticketing-software-LiveAgent-1-250x132.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/2fa197ddf4ef2f6ff2f21646ae912b32/Support-ticketing-software-LiveAgent-1-1024x541.png 1024w, https://www.liveagent.ee/wp/urlslab-download/a20513d255828bc7b1c6ea756b94dc9a/Support-ticketing-software-LiveAgent-1-300x158.png 300w, https://www.liveagent.ee/wp/urlslab-download/5e3668f8d5297702636f98be1863ccd3/Support-ticketing-software-LiveAgent-1-768x405.png 768w, https://www.liveagent.ee/wp/urlslab-download/531518b832cf0bd43b13e56c907f96e3/Support-ticketing-software-LiveAgent-1-95x50.png 95w, https://www.liveagent.ee/wp/urlslab-download/87a33dfefe9a5ee4258ab14d65fa8c63/Support-ticketing-software-LiveAgent-1-47x25.png 47w, https://www.liveagent.ee/wp/urlslab-download/b5d1ca2c690aaf964746a2d568afa2a6/Support-ticketing-software-LiveAgent-1-635x335.png 635w, https://www.liveagent.ee/wp/urlslab-download/d2046fcff413cc7e39eff24d6497dec0/Support-ticketing-software-LiveAgent-1-700x370.png 700w, https://www.liveagent.ee/wp/urlslab-download/fed9b29439c686e312ceab3690075f94/Support-ticketing-software-LiveAgent-1-185x98.png 185w, https://www.liveagent.ee/wp/urlslab-download/a404ffa9f18b9f32cb35940264756c3a/Support-ticketing-software-LiveAgent-1-110x58.png 110w, https://www.liveagent.ee/wp/urlslab-download/6082c9fe2acc7cd32a2dff8d7f4dd9ad/Support-ticketing-software-LiveAgent-1-485x256.png 485w, https://www.liveagent.ee/wp/urlslab-download/fa895c71fed100732f558069fb59b04e/Support-ticketing-software-LiveAgent-1-42x22.png 42w, https://www.liveagent.ee/wp/urlslab-download/8c5b719fa6fa7c17003badf57d8698ca/Support-ticketing-software-LiveAgent-1-250x132.png 250w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/31cfe88ca86079c8a7e96053c7373569/Support-ticketing-software-LiveAgent-1-1024x541.png.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="1024" height="541" alt="Tugipiletisüsteemi-tarkvara-LiveAgent-1" class="wp-image-179767" data-src="https://www.liveagent.ee/wp/urlslab-download/2fa197ddf4ef2f6ff2f21646ae912b32/Support-ticketing-software-LiveAgent-1-1024x541.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="28"></picture></a></figure> <h3 class="wp-block-heading" id="live-chat-software">Reaalajas vestluse tarkvara</h3> <p>Reaalajas vestluse tarkvara võimaldab teil probleemide korral kiiresti klientidega vestelda. Reaalajas vestluse tarkvara toiteallikaks on automaatika ja see aitab teie kliente automaatse vastuse või asjakohase klienditeenindajaga ühenduse loomise kaudu. 2024. aasta parim iseteenindustarkvara pakub automaatseid lahendusi reaalajas vestluse kaudu ja loob vajaduse korral ühenduse agentidega. Lisaks saate reaalajas vestluse integreerida paljudele kolmandate osapoolte platvormidele.</p> <figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2020/12/Live-Chat-Software-by-LiveAgent.gif" data-lightbox="gallery" title="App - Uploads - 2020 - 12 - Live Chat Software By LiveAgent.gif" onover-preload="1"><img decoding="async" width="324" height="438" alt="Live chat software by LiveAgent" class="wp-image-167328" data-src="https://www.liveagent.ee/wp/urlslab-download/51dd69d07c2201f99da993df91950dc2/Live-Chat-Software-by-LiveAgent.gif" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"></a></figure> <h3 class="wp-block-heading" id="call-center-software">Kõnekeskuse tarkvara</h3> <p> Iseteenindustarkvara kõnekeskuse osa võimaldab teie meeskonnal klientidega nende vajaduse korral rääkida, kui automaatsed lahendused nende probleemi ei lahenda. Kõnekeskuses jaotatakse kõned sissetulevatele agentidele. Ilma kõnekeskuseta ei pruugi te sissetulevaid kõnesid vastu võtta. või lähetada töötajaid asjakohaselt.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2020/11/call-center-management-call-history.png" data-lightbox="gallery" title="App - Uploads - 2020 - 11 - Call Center Management Call History.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/f11e203f1cf7b3e7a320602aaf7c7a74/call-center-management-call-history-1024x641.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/0ffc4d41d10dd541caed2b557ea3217f/call-center-management-call-history-300x188.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/827ee308e972c781c23d641875d4d940/call-center-management-call-history-768x481.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/8cff1dd64648745caef0b02fa1ab2b28/call-center-management-call-history-80x50.png.webp 80w, https://www.liveagent.ee/wp/urlslab-download/c1ba61b6486282d188d72a1e47d7ab44/call-center-management-call-history-40x25.png.webp 40w, https://www.liveagent.ee/wp/urlslab-download/a9a9eea584e347680445ff3385e70899/call-center-management-call-history-535x335.png.webp 535w, https://www.liveagent.ee/wp/urlslab-download/4e2e31dacc30bfd474459129009e7a3d/call-center-management-call-history-639x400.png.webp 639w, https://www.liveagent.ee/wp/urlslab-download/0115b0175dfc3412e9bbf39bbca5a4ec/call-center-management-call-history-185x116.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/8ba6e8e53aab2eda85768127881ed2de/call-center-management-call-history-110x69.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/6182299dbd98e3af3a95aded71e2def7/call-center-management-call-history-485x303.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/54bfcad5861319df320e1ee93b9b255e/call-center-management-call-history-1024x641.png 1024w, https://www.liveagent.ee/wp/urlslab-download/44a82144de6cdf4ee8121a08624da1c8/call-center-management-call-history-300x188.png 300w, https://www.liveagent.ee/wp/urlslab-download/1dac2b898de178aede59094b7155acfb/call-center-management-call-history-768x481.png 768w, https://www.liveagent.ee/wp/urlslab-download/45e0dd87eeb8a4f3f589a2bd158527ae/call-center-management-call-history-80x50.png 80w, https://www.liveagent.ee/wp/urlslab-download/f0d9f88ca6fa077a65c33882cc5362f9/call-center-management-call-history-40x25.png 40w, https://www.liveagent.ee/wp/urlslab-download/5fa6f3e14fab1721366680a0c89c44fa/call-center-management-call-history-535x335.png 535w, https://www.liveagent.ee/wp/urlslab-download/9e19af3a41a44a74e8d3c052c122c475/call-center-management-call-history-639x400.png 639w, https://www.liveagent.ee/wp/urlslab-download/03a5e47df165871a615ebff00d891b46/call-center-management-call-history-185x116.png 185w, https://www.liveagent.ee/wp/urlslab-download/37bde8f4802025e8006596464c0143dd/call-center-management-call-history-110x69.png 110w, https://www.liveagent.ee/wp/urlslab-download/5b31db3503403ca7c0b16874e3917790/call-center-management-call-history-485x303.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/f11e203f1cf7b3e7a320602aaf7c7a74/call-center-management-call-history-1024x641.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="641" alt="kõnekeskuse-haldamine-kõnede-ajalugu" class="wp-image-142438" data-src="https://www.liveagent.ee/wp/urlslab-download/54bfcad5861319df320e1ee93b9b255e/call-center-management-call-history-1024x641.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="30"></picture></a></figure> <h3 class="wp-block-heading" id="customer-portal">Kliendiportaal</h3> <p><a href="https://www.liveagent.ee/kliendiportaali-tarkvara/" title="Avasta LiveAgenti kliendiportaali tarkvara 2024: pakkudes juurdepääsu ressurssidele ja piletite jälgimisele ilma seadistamise tasuta ning 24/7 klienditeenindusega. Alusta tasuta prooviperioodiga ja paranda oma klienditeenindust iseteenindusportaaliga, mis vähendab kulusid ja suurendab rahulolu. Proovi nüüd!" hreflang="et" onover-preload="1">Kliendiportaalid</a> võimaldavad klientidel pääseda Teie teadmusbaasini. Nende portaalide kaudu saate kaebusi käsitledes jagada teavet oma klientidega. Lisaks saate vähendada klientide aega, mis kulub agentidega rääkimisele, luues oma kliendiportaali kogukonnafoorumid, teabeandmebaasi ja KKK jaotise. Teadlik kliendiportaal on parimas iseteenindustarkvaras hädavajalik.</p> <figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2020/12/Customer-Portal-Overview.gif" data-lightbox="gallery" title="App - Uploads - 2020 - 12 - Customer Portal Overview.gif" onover-preload="1"><img decoding="async" width="800" height="427" alt="LiveAgent - customer portal animation" class="wp-image-165515" data-src="https://www.liveagent.ee/wp/urlslab-download/42503a8628981ce5495c9fc8f33c99b2/Customer-Portal-Overview.gif" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></a></figure> <div class="InternalLinks__wrapper"> <a href="/prooviperiood/" title="Registreeruge LiveAgenti tasuta 14 või 30-päevase prooviperioodiga ja nautige täielikku funktsionaalsust ilma krediitkaardita. Alustage täna ja valige parim plaan oma ettevõttele!" hreflang="et" onover-preload="1"> <div class="InternalLinks__element" style="background-position:center center;background-size:contain;" urlslab-lazy-bgimage="https://www.liveagent.ee/app/themes/liveagent/assets/images/bg_internal_link.png"> <div class="InternalLinks__element__image"><img decoding="async" data-src="https://www.liveagent.ee/wp/urlslab-download/2d41852d01b41ce1cb5a20d89873cea1/selfservice-alternative.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></div> <div class="InternalLinks__element__content"> <div class="InternalLinks__element__content__title">View best rated <div class="InternalLinks__element__content__title--orange">Self-service alternatives</div> </div> <div class="InternalLinks__element__content__text">Find out which solution will help you decrease ticket loads while increasing customer satisfaction and sales.</div> </div> <div class="InternalLinks__element__button" style="" urlslab-lazy-bgimage="https://www.liveagent.ee/app/themes/liveagent/assets/images/arrow-right.svg"></div> </div> </a> </div> <h2 class="wp-block-heading" id="key-features-of-self-service-software">Iseteenindustarkvara põhifunktsioonid</h2> <p>Iseteenindustarkvara annab Teile juurdepääsu kõikidele Teie andmetele ühelt platvormilt. See tähendab, et kui kasutajal tekib probleem, saab ta otsida lahendust oma <a href="https://www.liveagent.ee/klienditoe-tarkvara/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="et" onover-preload="1">kõik ühes tugikeskusest</a>. Kui kasutajad ei leia rahuldavat vastust, on nende käsutuses eskalatsioonivalikud, nagu e-posti tugi, reaalajas vestlus, teadmusbaas ja iseteenindusportaal. Põhifunktsioonide hulka kuuluvad:</p> <h3 class="wp-block-heading" id="social-media-management">Sotsiaalmeedia haldus</h3> <p>Parimate iseteenindustarkvara süsteemide <a href="https://www.liveagent.ee/sotsiaal-meedia-klienditeenindus/" title="LiveAgent pakub tõhusat sotsiaalmeedia klienditeeninduse tarkvara, mis koondab kõik teie brändi sotsiaalmeedia teavitused ühte universaalsesse postkasti. Hallake hõlpsasti Facebooki, Instagrami, Twitteri, Viberi ja WhatsAppi taotlusi ilma paigaldustasuta ning vajaduseta krediitkaardi järele. Alustage 14- või 30-päevase tasuta prooviperioodiga ja tõstke oma klienditeeninduse tase uutele kõrgustele. Liituge paljude rahulolevate ettevõtetega, kes usaldavad LiveAgenti, ja nautige 24/7 kliendituge." hreflang="et" onover-preload="1">sotsiaalmeedia halduse</a> komponent loob klientidega sotsiaalmeedias ühenduse. Hallates oma kohalolekut sotsiaalmeedias näete, kus ja kuidas saate kasutajatele kõige paremini teavet edastada. Saate seda teavet kasutada oma digitaalse kohaloleku edasiseks haldamiseks ja klienditeeninduskogemuse parandamiseks.</p> <figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2019/10/Mockup-Twitter-connection.png" data-lightbox="gallery" title="App - Uploads - 2019 - 10 - Mockup Twitter Connection.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/57ef6f4ee8c91df78844e80038569e83/Mockup-Twitter-connection.png.webp 926w, https://www.liveagent.ee/wp/urlslab-download/8324dc12375da0725a65069d3795b235/Mockup-Twitter-connection-300x205.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/50753bb2da5ddc7c887b725b25a95f58/Mockup-Twitter-connection-768x525.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/34ba44edfb82311d7d9ead53d1011702/Mockup-Twitter-connection-73x50.png.webp 73w, https://www.liveagent.ee/wp/urlslab-download/b413fe71096695771384aa27807d58da/Mockup-Twitter-connection-37x25.png.webp 37w, https://www.liveagent.ee/wp/urlslab-download/ba0f68692a4ccc656b6a8529ced1fdfa/Mockup-Twitter-connection-490x335.png.webp 490w, https://www.liveagent.ee/wp/urlslab-download/53bc1cf219f130e595b653658fca841f/Mockup-Twitter-connection-585x400.png.webp 585w, https://www.liveagent.ee/wp/urlslab-download/15c5c79f4ee5b2b15d072ae3dac488d4/Mockup-Twitter-connection-185x126.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/3f7f4835158a593648798f0d595afcbd/Mockup-Twitter-connection-110x75.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/7a140359e2c1497f73f14c0c46f5e181/Mockup-Twitter-connection-485x332.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/6adadd4604baa4b5e51ee1c57c158edb/Mockup-Twitter-connection-32x22.png.webp 32w, https://www.liveagent.ee/wp/urlslab-download/d677687cbd66a46f10824db2fd31bbf6/Mockup-Twitter-connection-250x171.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 926px) 100vw, 926px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/833b9c9d81a7493e55d029016caf92a8/Mockup-Twitter-connection.png 926w, https://www.liveagent.ee/wp/urlslab-download/ac3cf529a3ca5fed5b603842c00f8296/Mockup-Twitter-connection-300x205.png 300w, https://www.liveagent.ee/wp/urlslab-download/e864ec01811cd32ccca0c91203576def/Mockup-Twitter-connection-768x525.png 768w, https://www.liveagent.ee/wp/urlslab-download/11e7e8c57820a5072d48a3f6f2ef68c3/Mockup-Twitter-connection-73x50.png 73w, https://www.liveagent.ee/wp/urlslab-download/f8063650c4ae73ffa0f1f8d8e95336e3/Mockup-Twitter-connection-37x25.png 37w, https://www.liveagent.ee/wp/urlslab-download/0f7137f2e071479a9b1c0a4a2be22d7e/Mockup-Twitter-connection-490x335.png 490w, https://www.liveagent.ee/wp/urlslab-download/52ef003c8f0e8c50fabf5d05cfe79fcb/Mockup-Twitter-connection-585x400.png 585w, https://www.liveagent.ee/wp/urlslab-download/5499f28da64a20f1c58afae875ba2104/Mockup-Twitter-connection-185x126.png 185w, https://www.liveagent.ee/wp/urlslab-download/901961ac65cbec4a0e53741de374e74e/Mockup-Twitter-connection-110x75.png 110w, https://www.liveagent.ee/wp/urlslab-download/ff95ba31eb743ea22e58e78b66f0a462/Mockup-Twitter-connection-485x332.png 485w, https://www.liveagent.ee/wp/urlslab-download/5eee8dd0a6ca0c55be2a6749a85cdbce/Mockup-Twitter-connection-32x22.png 32w, https://www.liveagent.ee/wp/urlslab-download/1cd1158260e75c7a3fc4095cb63e731b/Mockup-Twitter-connection-250x171.png 250w" urlslab-lazy="yes" sizes="(max-width: 926px) 100vw, 926px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/57ef6f4ee8c91df78844e80038569e83/Mockup-Twitter-connection.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="926" height="633" alt="Ühendage Twitter klienditoe tarkvaraga - LiveAgent" class="wp-image-201722" data-src="https://www.liveagent.ee/wp/urlslab-download/833b9c9d81a7493e55d029016caf92a8/Mockup-Twitter-connection.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></picture></a></figure> <h3 class="wp-block-heading" id="knowledge-base">Teadmusbaas</h3> <p>Iseteenindustarkvara on kogunud populaarsust meie praeguses kiires ühiskonnas, kus oodatakse kohest rahulolu. Ettevõtted saavad säästa raha ja aega, pakkudes samal ajal oma klientidele iseteenindusvõimalusi. Kuid <a href="https://www.liveagent.ee/liveagent-teadmusbaasi-tarkvara/" urlslab_href_old="https://www.liveagent.ee/teadmusbaasi-tarkvara/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="et" onover-preload="1">mis on teadmistebaas</a> ja miks on see iseteenindustarkvara jaoks ülioluline? See on sisuliselt tsentraliseeritud teabekeskus, millele kasutajad saavad igal ajal juurde pääseda. Teadmistebaas sisaldab kogu dokumentatsiooni ja ressursse, mis on vajalikud kasutajatele tarkvara ja selle funktsioonidega tutvumiseks. Näiteks võib teadmistebaas koosneda videotest, teadmiste artiklitest ja KKK jaotistest.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/03/Mockup-Knowledgebase-customization-1.png" data-lightbox="gallery" title="App - Uploads - 2021 - 03 - Mockup Knowledgebase Customization 1.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/eab1e088ebede48e201be54bdc1ec88f/Mockup-Knowledgebase-customization-1-1024x506.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/242ff74ce72995941d297236c302dc7f/Mockup-Knowledgebase-customization-1-300x148.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/4ddd33cb51a2f81f012409b98eb2da18/Mockup-Knowledgebase-customization-1-768x380.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/e899eeb7cbbd21f618ccf83037be93d5/Mockup-Knowledgebase-customization-1-101x50.png.webp 101w, https://www.liveagent.ee/wp/urlslab-download/6a7aec5088f802c8fabdd6b5d0b41010/Mockup-Knowledgebase-customization-1-51x25.png.webp 51w, https://www.liveagent.ee/wp/urlslab-download/7e42305b2d166314e5f4e1dfb9be5aff/Mockup-Knowledgebase-customization-1-678x335.png.webp 678w, https://www.liveagent.ee/wp/urlslab-download/5eafeb44bc4beb37a6aa15a6b19ef69d/Mockup-Knowledgebase-customization-1-700x346.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/10a88df5307443cdd808fdbc5860faec/Mockup-Knowledgebase-customization-1-185x91.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/e047c402b739cfd36525fdb24474b814/Mockup-Knowledgebase-customization-1-110x54.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/8c979d91c6fc231a9d089a5fb0b64194/Mockup-Knowledgebase-customization-1-485x240.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/6c1330b6e9600743c8fce9c68ad2a08e/Mockup-Knowledgebase-customization-1-45x22.png.webp 45w, https://www.liveagent.ee/wp/urlslab-download/5095c1293428e95d215f3fe58d18c4b4/Mockup-Knowledgebase-customization-1-250x124.png.webp 250w, https://www.liveagent.ee/wp/urlslab-download/b8455d39178e0a8829a2fc9912661450/Mockup-Knowledgebase-customization-1.png.webp 1145w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/24e138510ec6aba6334ad785b3bf507d/Mockup-Knowledgebase-customization-1-1024x506.png 1024w, https://www.liveagent.ee/wp/urlslab-download/8eee41803f14e63b6beb0e0126a15ada/Mockup-Knowledgebase-customization-1-300x148.png 300w, https://www.liveagent.ee/wp/urlslab-download/0fbe23987f961319c98e394ad86e9eb7/Mockup-Knowledgebase-customization-1-768x380.png 768w, https://www.liveagent.ee/wp/urlslab-download/7f592decd784c51333758627bd9e79de/Mockup-Knowledgebase-customization-1-101x50.png 101w, https://www.liveagent.ee/wp/urlslab-download/b4a334e3f94b911d316332d66fb611b7/Mockup-Knowledgebase-customization-1-51x25.png 51w, https://www.liveagent.ee/wp/urlslab-download/be1ee1f92be47d0ccf38c00a69816582/Mockup-Knowledgebase-customization-1-678x335.png 678w, https://www.liveagent.ee/wp/urlslab-download/f59353f7aafc45eb1e19bede1a224e59/Mockup-Knowledgebase-customization-1-700x346.png 700w, https://www.liveagent.ee/wp/urlslab-download/04a1e22eca834b35bbec5883b67121d8/Mockup-Knowledgebase-customization-1-185x91.png 185w, https://www.liveagent.ee/wp/urlslab-download/114f45845b8a6fac569ecbf13f49aae7/Mockup-Knowledgebase-customization-1-110x54.png 110w, https://www.liveagent.ee/wp/urlslab-download/337d918105e5059d03837bcb618034a0/Mockup-Knowledgebase-customization-1-485x240.png 485w, https://www.liveagent.ee/wp/urlslab-download/ba72b2f93d245bbf7a60a7ae79fef3d7/Mockup-Knowledgebase-customization-1-45x22.png 45w, https://www.liveagent.ee/wp/urlslab-download/5b016cdb15191ef2da1bf6075d520f5f/Mockup-Knowledgebase-customization-1-250x124.png 250w, https://www.liveagent.ee/wp/urlslab-download/889a385214874f6042dd48bbed92f91f/Mockup-Knowledgebase-customization-1.png 1145w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/eab1e088ebede48e201be54bdc1ec88f/Mockup-Knowledgebase-customization-1-1024x506.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="506" alt="Teadmusbaasi kohandamine kliendiportaali tarkvaras - LiveAgent" class="wp-image-203927" data-src="https://www.liveagent.ee/wp/urlslab-download/24e138510ec6aba6334ad785b3bf507d/Mockup-Knowledgebase-customization-1-1024x506.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></picture></a></figure> <h3 class="wp-block-heading" id="live-chat-widget">Reaalajas vestluse vidin</h3> <p> Teine iseteenindustarkvara levinud funktsioon on reaalajas vestlus agentidega, mis tähendab, et kasutajad saavad videokõne või sõnum agendile, kui ta abi vajab. Reaalajas vestlus välistab telefoni ootel ootamise või vastuvõtus järjekorras seismise, kusjuures kõiki veebis hallatavaid päringuid ei pea te ootama.</p> <figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2019/10/Mockup-Chat-window-docking.png" data-lightbox="gallery" title="App - Uploads - 2019 - 10 - Mockup Chat Window Docking.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/7b3f1ed39ead9c072b61e2d3ea1dd11d/Mockup-Chat-window-docking.png.webp 979w, https://www.liveagent.ee/wp/urlslab-download/ae16af5bf4c006e830338ec5aa25f331/Mockup-Chat-window-docking-300x167.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/579ec3efc8ba4b2c730c1be4291d5046/Mockup-Chat-window-docking-768x428.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/9373fa1cf3f3351e4432c808e6eb019a/Mockup-Chat-window-docking-90x50.png.webp 90w, https://www.liveagent.ee/wp/urlslab-download/a31d1da8cfbcbf393c8ee8a800d7a105/Mockup-Chat-window-docking-45x25.png.webp 45w, https://www.liveagent.ee/wp/urlslab-download/3e18ab1a753b97a4fe2f418e885b52b0/Mockup-Chat-window-docking-601x335.png.webp 601w, https://www.liveagent.ee/wp/urlslab-download/133bb565488b8b158d33d7ce2d355e42/Mockup-Chat-window-docking-700x390.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/0f83ed7c91b541be0f1bae2c5420d37b/Mockup-Chat-window-docking-185x103.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/5994732749b3170ffb7703a32b65b581/Mockup-Chat-window-docking-110x61.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/1944b3ca4f641e4a5825d84a1e4c914e/Mockup-Chat-window-docking-485x270.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/10733c936a07173ffcd1b4f45f0642ff/Mockup-Chat-window-docking-39x22.png.webp 39w, https://www.liveagent.ee/wp/urlslab-download/09679a78b7aa0762aea16d18cb13a571/Mockup-Chat-window-docking-250x139.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 979px) 100vw, 979px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/3481621544786d6d720aafddf4e8f691/Mockup-Chat-window-docking.png 979w, https://www.liveagent.ee/wp/urlslab-download/a09676d46add12ef58187072f8aef47e/Mockup-Chat-window-docking-300x167.png 300w, https://www.liveagent.ee/wp/urlslab-download/fb8306a156cdb0a55bffd7c34042fbef/Mockup-Chat-window-docking-768x428.png 768w, https://www.liveagent.ee/wp/urlslab-download/6e45f50f2e39f2db881801ac7555e06d/Mockup-Chat-window-docking-90x50.png 90w, https://www.liveagent.ee/wp/urlslab-download/6e9e32ed102b33b1983811ebca27f9d4/Mockup-Chat-window-docking-45x25.png 45w, https://www.liveagent.ee/wp/urlslab-download/0ad1f008dca823136474c9b7ca29a616/Mockup-Chat-window-docking-601x335.png 601w, https://www.liveagent.ee/wp/urlslab-download/46a72af875b760dd1ff52ce496ca9036/Mockup-Chat-window-docking-700x390.png 700w, https://www.liveagent.ee/wp/urlslab-download/176ef3a80b28f3ecfdff964fcfc1bfdd/Mockup-Chat-window-docking-185x103.png 185w, https://www.liveagent.ee/wp/urlslab-download/1b415b4819e66fdd05b620d6c6def141/Mockup-Chat-window-docking-110x61.png 110w, https://www.liveagent.ee/wp/urlslab-download/14303b8bd770ca9ddc99ead0f76e1ee4/Mockup-Chat-window-docking-485x270.png 485w, https://www.liveagent.ee/wp/urlslab-download/1da2ab8be135d178c9b124373ad8cbce/Mockup-Chat-window-docking-39x22.png 39w, https://www.liveagent.ee/wp/urlslab-download/9212cf3b03baaccbfc3f350c352ac216/Mockup-Chat-window-docking-250x139.png 250w" urlslab-lazy="yes" sizes="(max-width: 979px) 100vw, 979px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/7b3f1ed39ead9c072b61e2d3ea1dd11d/Mockup-Chat-window-docking.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="979" height="546" alt="Vestlusakna dokkimise funktsioon reaalajas vestluse tarkvaras - LiveAgent" class="wp-image-201420" data-src="https://www.liveagent.ee/wp/urlslab-download/3481621544786d6d720aafddf4e8f691/Mockup-Chat-window-docking.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></picture></a></figure> <h3 class="wp-block-heading" id="24-7-automation">24/7 automaatika</h3> <p>Ettevõtte veebisaidil või sisevõrgus töötava automatiseeritud süsteemiga saavad kliendid teenusele ligi 24/7 kõikjal, kus on Interneti-ühendus. Ööpäevaringne automatiseerimine vähendab vajalike töötajate arvu, suurendades samal ajal teie kasumit. 66% klientidest proovivad enne klienditoega ühendust võtmist oma probleemid iseseisvalt lahendada. Süsteemi automatiseerimiseks saate kasutada salvestatud sõnumeid, eelmääratletud vastuseid ja mitu teadmistebaasi.</p> <h3 class="wp-block-heading" id="self-service-portal">Iseteenindusportaal</h3> <p>Saate lisada oma iseteenindusportaali automaatseid funktsioone, et kliendid saaksid oma küsimustele vastused ööpäevaringselt. See võib hõlmata teadmistepõhiseid artikleid, õppevideoid, kogukonna foorumeid ja palju muud. Teie iseteenindusportaal peaks olema koht, kus kliendid otsivad vastuseid enne agentide poole pöördumist.</p> <figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2019/10/Mockup-Customer-portal.png" data-lightbox="gallery" title="App - Uploads - 2019 - 10 - Mockup Customer Portal.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/9ce47652b73c5132736bdc7a0b3c8e68/Mockup-Customer-portal.png.webp 893w, https://www.liveagent.ee/wp/urlslab-download/95147504dadab8c29d8f552871ec2308/Mockup-Customer-portal-300x190.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/ad6aa200a05d9bab920aae7210976e06/Mockup-Customer-portal-768x488.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/fb8492466a7fb3b5962b1982875fc077/Mockup-Customer-portal-79x50.png.webp 79w, https://www.liveagent.ee/wp/urlslab-download/30c6586d180cfaa2f2c3b8caf9207c6a/Mockup-Customer-portal-39x25.png.webp 39w, https://www.liveagent.ee/wp/urlslab-download/16606a37e460dc7c7261216c3f22ebd7/Mockup-Customer-portal-528x335.png.webp 528w, https://www.liveagent.ee/wp/urlslab-download/1c61ced3b29ecccabcfe3c0695c27ede/Mockup-Customer-portal-630x400.png.webp 630w, https://www.liveagent.ee/wp/urlslab-download/47e517d13370d8a82732a6efc2578749/Mockup-Customer-portal-185x117.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/737547da09043e6828ca25b77e97cdab/Mockup-Customer-portal-110x70.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/e14b271bedcf229d6ae9e11f3d86630c/Mockup-Customer-portal-485x308.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/98accd13c190ff86248a1f2d286d6452/Mockup-Customer-portal-35x22.png.webp 35w, https://www.liveagent.ee/wp/urlslab-download/185456dee9224ab347f093b669447582/Mockup-Customer-portal-250x159.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 893px) 100vw, 893px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/fa3bbb745758f92e30b2dedcce72b5ba/Mockup-Customer-portal.png 893w, https://www.liveagent.ee/wp/urlslab-download/77c8e61c7cd25f3a0880d0082effaa90/Mockup-Customer-portal-300x190.png 300w, https://www.liveagent.ee/wp/urlslab-download/66ebce090433a0e2bdecf1f52d53c156/Mockup-Customer-portal-768x488.png 768w, https://www.liveagent.ee/wp/urlslab-download/c8e64644a1189110c7334d2e62859d8c/Mockup-Customer-portal-79x50.png 79w, https://www.liveagent.ee/wp/urlslab-download/ca0576e7c1ad2482b4aa15d3d94cefb3/Mockup-Customer-portal-39x25.png 39w, https://www.liveagent.ee/wp/urlslab-download/48bcf82bc252c777c304d6cd48bd49d5/Mockup-Customer-portal-528x335.png 528w, https://www.liveagent.ee/wp/urlslab-download/79f66920400591502b5b2ce78b13d25a/Mockup-Customer-portal-630x400.png 630w, https://www.liveagent.ee/wp/urlslab-download/45729d0808ba6f97c6408209269d9e58/Mockup-Customer-portal-185x117.png 185w, https://www.liveagent.ee/wp/urlslab-download/c1ec0f287ae4a6c3f52956535a84b047/Mockup-Customer-portal-110x70.png 110w, https://www.liveagent.ee/wp/urlslab-download/f1da190a81474a9a86308f19235b0875/Mockup-Customer-portal-485x308.png 485w, https://www.liveagent.ee/wp/urlslab-download/c9bf32a9137d8d474413a85a76557698/Mockup-Customer-portal-35x22.png 35w, https://www.liveagent.ee/wp/urlslab-download/d7fd0b22d4b1eea5be28219b7994a6af/Mockup-Customer-portal-250x159.png 250w" urlslab-lazy="yes" sizes="(max-width: 893px) 100vw, 893px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/9ce47652b73c5132736bdc7a0b3c8e68/Mockup-Customer-portal.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="893" height="567" alt="Kliendiportaali tarkvara - LiveAgent" class="wp-image-201216" data-src="https://www.liveagent.ee/wp/urlslab-download/fa3bbb745758f92e30b2dedcce72b5ba/Mockup-Customer-portal.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></picture></a></figure> <div class="BlockDiscover BlockDiscover--discover" style="" urlslab-lazy-bgimage="https://www.liveagent.ee/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Find what's right for you!</p> <p class="BlockDiscover__text">Are you looking for self-service software that will best suit needs of your company? LiveAgent presents you with plenty of useful functions! Curious?</p> <div class="BlockDiscover__buttons"> <a href="/prooviperiood/" class="Button Button--knockout" title="Registreeruge LiveAgenti tasuta 14 või 30-päevase prooviperioodiga ja nautige täielikku funktsionaalsust ilma krediitkaardita. Alustage täna ja valige parim plaan oma ettevõttele!" hreflang="et" onover-preload="1"> <span>Try it now</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Kas soovite LiveAgenti kohta rohkem teada saada? LiveAgenti ja selle edukuse kohta lisateabe saamiseks taotlege tasuta demot." hreflang="et" onover-preload="1"> <span>Planeeri demo</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.liveagent.ee/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> <h2 class="wp-block-heading" id="how-to-choose-the-best-self-service-software">Kuidas valida parim iseteenindustarkvara</h2> <p>Iseteenindustarkvara ettevõttesse juurutamise valikutes on lihtne hätta jääda. Peate uurima ja kaaluma mitut valdkonda, et <a href="https://www.liveagent.ee/ettevote/#showWebCalcGenerator" title="LiveAgent on kasutajatoe tarkvara, mis kohandub erinevate ärimudelite vajadustega. Uurige, kuidas LiveAgent Teie nišiga sobib. Agentuurid, haridusasutused ja valitsusvälised organisatsioonid toetuvad LiveAgentile." hreflang="et" onover-preload="1">leida oma ettevõtte vajadustele kõige paremini sobiv lahendus</a>. Lisaks peate enne parima tarkvara valimist kaaluma funktsioone, mastaapsust, kohustusi ja riistvara investeeringuid.</p> <h4 class="wp-block-heading" id="commitments">Kohustused</h4> <p>Kohustused võivad tarkvara tüübilt erineda. Iseteenindustarkvara, mis vajab arendajapoolset kohandamist, on oluliselt kalli. Muud kohustused hõlmavad <a href="https://www.liveagent.ee/akadeemia/" urlslab_href_old="/academy/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="et" onover-preload="1">koolitusaega</a>, mida töötajad vajavad, enne kui nad tarkvaraga hakkama saavad. Oletame, et ettevõtte eesliinitöötajate voolavus on koondamiste või ametikõrgenduste tõttu kõrge. Sel juhul sobib kiiresti õpitav ja hõlpsasti kasutatav rakendus selle olukorraga paremini toime tulla. Süsteemi kõrge stabiilsuse tase on oluline ettevõtetele, kes toetuvad elutähtsate programmide ööpäevaringsele käitamisele.</p> <h4 class="wp-block-heading" id="pricing">Hinnakujundus</h4> <p>Iseteeninduslahenduse juurutamise maksumus sõltub erinevatest teguritest nagu töötajate koolitus, disain, juurutamine, hooldus, infrastruktuurikulud ja tugi. Selle tulemusel on iseteenindustarkvara jaoks saadaval <a href="https://www.liveagent.ee/hinnakiri/" title="LiveAgenti paketid algavad 15 dollarist agendi kohta kuus ning sisaldavad e-posti piletisüsteemi, reaalajas vestluse funktsiooni, teadmusbaasi ja palju muud. Terviklik pakett on saadaval hinnaga 69 dollarit agendi kohta kuus." hreflang="et" onover-preload="1">erinevad hinnamudelid</a>, sealhulgas olenevalt organisatsiooni vajadustest kasutuspõhiste-, igakuiste- ja aastamaksete mudelid.</p> <h4 class="wp-block-heading" id="support">Tugi</h4> <p>Iseteenindustarkvara valimisel soovite tagada, et teie meeskond saaks kliente kiiresti tugitööriistade abil aidata. Ööpäevaringse toe ja vestlusega iseteenindustarkvara valimine on kasulik, eriti kui teil on suur või kauge meeskond erinevates ajavööndites. Seega soovite otsida tugivõimalusi, mis vastavad teie ärieesmärkidele ja -vajadustele.</p> <h4 class="wp-block-heading" id="ability-to-scale-up-or-down">Võimalus skaleerida üles või alla</h4> <p>Olenemata Teie ettevõtte praegusest suurusest, soovite valida iseteenindustarkvara, mis vastab Teie ettevõtte praegustele ja tulevastele vajadustele. Valige iseteenindustarkvara, mis suudab teie Igakuist tellimust suurendada või vähendada – see võimaldab Teil hõlpsasti <a href="https://www.liveagent.ee/klienditoe-tarkvara/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="et" onover-preload="1">tarkvara</a> tellimust kohandada, kui Teie ettevõttel on aeglane või kiire aeg. Soovite kaaluda skaleeritavust, et tagada Teie vajadustele vastavad funktsioonid ja hind.</p> <h4 class="wp-block-heading" id="software-limitations">Tarkvara piirangud</h4> <p>Iga iseteenindustarkvara piirangute tundmine aitab Teil valida endale parima. Kontrollige kindlasti oma praegust personali suurust ja seda, millised funktsioonid on Teie jaoks kõige olulisemad. Näiteks võib Teie valitud tarkvara piirata kontaktkanaleid, sissetulevad kõnesid, <a href="https://www.liveagent.com/features/video-chat/" urlslab_href_old="https://www.liveagent.com/blog/the-power-of-video-in-the-field-of-customer-service/" title="Get more personal with Video Calls. It works just like a regular video conferencing software. Chat and call with your customers now." hreflang="en-US" onover-preload="1">video tuge</a> ning tekstivestlusprogramme. Pidage seda meeles enne iseteenindustarkvara ostmist.</p> <h4 class="wp-block-heading" id="collaborative-options">Koostöövõimalused</h4> <p>Kasulik oleks valida iseteenindustarkvara, mis teeb koostööd mitme tööriistaga, nagu telefon, vestlus, teadmusbaasid ja video. <a href="https://www.liveagent.ee/iseteenindustarkvara/" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et">Omnikanalilise tarkvara</a> abil saate teha koostööd läbi mitme kanali. Soovite valida tarkvara, mis võimaldab lihtsat suhtlust ettevõttesiseste ja -väliste kanalite kaudu.</p> <div class="BlogCTA__wrapper Post__m__negative"> <div class="BlogCTA__element"> <div class="BlogCTA__element__text">Stand out from your competitors with a strong<br> customer service culture</div> <div class="BlogCTA__element__image"></div> <div class="BlogCTA__buttons"> <a href="/prooviperiood/" class="BlogCTA__element__button Button Button--knockout" title="Registreeruge LiveAgenti tasuta 14 või 30-päevase prooviperioodiga ja nautige täielikku funktsionaalsust ilma krediitkaardita. Alustage täna ja valige parim plaan oma ettevõttele!" hreflang="et" onover-preload="1"> <span>Start free trial</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Kas soovite LiveAgenti kohta rohkem teada saada? LiveAgenti ja selle edukuse kohta lisateabe saamiseks taotlege tasuta demot." hreflang="et" onover-preload="1"> <span>Planeeri demo</span> </a> </div> </div> </div> <h2 class="wp-block-heading" id="benefits-of-using-self-service-software">Iseteenindustarkvara kasutamise eelised</h2> <p>Iseteenindusvõimaluste pakkumine tarkvara sees võib aidata töötajatel teha oma tööd väiksemate kuludega, suurendades samal ajal klientide rahulolu. Iseteenindustarkvara kasutamise <a href="https://www.liveagent.ee/uuring/" urlslab_href_old="/research/" title="Uuring" hreflang="et" onover-preload="1">olulised eelised</a> on kulude vähenemine, tootlikkuse suurenemine ja klientide rahulolu automatiseeritud toimingute kaudu.</p> <ul class="wp-block-list"> <li><strong>Vähenenud kulud</strong> – iseteenindustarkvara juurutamine pakub märkimisväärselt väiksemaid kulusid tänu väiksemale koolitusele ja vähemale kliendiprobleemide lahendamiseks vajalikele agentidele. Iseteenindustarkvara saab oma teadmusbaasi artiklite abil ka Teie ettevõttesisese koolituse sujuvamaks muuta.</li> <li><strong>Suurenenud tootlikkus</strong> – kui iseteenindustarkvara on nõuetekohaselt rakendatud, võib see suurendada tootlikkust. Selle tulemusel pakutakse klientidele kiiremat rahulolu ja agendid saavad lahendada rohkem tähelepanu vajavaid probleeme.</li> <li><strong>Kliendirahulolu</strong> – iseteenindustarkvara suurendab klientide rahulolu tänu ööpäevaringsele juurdepääsu võimalusele. 27% klientidest ütles, et klienditeeninduse nende eelistatud kanaliga mitteühendamine aitas kaasa halvale kliendikogemusele. Vältige seda kliendisuhete ja rahulolu parandamiseks.</li> </ul> <figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2019/09/How-To-Measure-Customer-Satisfaction.jpg" data-lightbox="gallery" title="App - Uploads - 2019 - 09 - How To Measure Customer Satisfaction.jpg" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/6373844dd888f6e4c0193fc445c55c93/How-To-Measure-Customer-Satisfaction.jpg.webp 600w, https://www.liveagent.ee/wp/urlslab-download/59bd3faf7fe6ea21e02a1935785dc4cc/How-To-Measure-Customer-Satisfaction-300x158.jpg.webp 300w, https://www.liveagent.ee/wp/urlslab-download/3465b470e99e1572d06be4c96e508e53/How-To-Measure-Customer-Satisfaction-95x50.jpg.webp 95w, https://www.liveagent.ee/wp/urlslab-download/095ff6db0214e96e5f98711583216664/How-To-Measure-Customer-Satisfaction-48x25.jpg.webp 48w, https://www.liveagent.ee/wp/urlslab-download/c2537454f69296d66b6f6d71afaeabc9/How-To-Measure-Customer-Satisfaction-185x97.jpg.webp 185w, https://www.liveagent.ee/wp/urlslab-download/b1f8504640e2feca24781f646048f110/How-To-Measure-Customer-Satisfaction-110x58.jpg.webp 110w, https://www.liveagent.ee/wp/urlslab-download/81393a7e60fbb85cc930860985fee70b/How-To-Measure-Customer-Satisfaction-485x255.jpg.webp 485w, https://www.liveagent.ee/wp/urlslab-download/6edbfe420e5605aa4c0141e4d3b5f019/How-To-Measure-Customer-Satisfaction-250x131.jpg.webp 250w, https://www.liveagent.ee/wp/urlslab-download/9346f6aed0f5d1205f28c746c59b6a25/How-To-Measure-Customer-Satisfaction-42x22.jpg.webp 42w" urlslab-lazy="yes" sizes="(max-width: 600px) 100vw, 600px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/c373031a3768d6941a80da181e978f54/How-To-Measure-Customer-Satisfaction.jpg 600w, https://www.liveagent.ee/wp/urlslab-download/38f4b6c4343754b9a2bc7f954cd6f2dc/How-To-Measure-Customer-Satisfaction-300x158.jpg 300w, https://www.liveagent.ee/wp/urlslab-download/311df95bfde204954c498f377c229ae9/How-To-Measure-Customer-Satisfaction-95x50.jpg 95w, https://www.liveagent.ee/wp/urlslab-download/a165ddc317702b6851b366c4456c159e/How-To-Measure-Customer-Satisfaction-48x25.jpg 48w, https://www.liveagent.ee/wp/urlslab-download/fa6856d4e00cc46109a2d381ea9e4709/How-To-Measure-Customer-Satisfaction-185x97.jpg 185w, https://www.liveagent.ee/wp/urlslab-download/7e38ac5f504313c8b8c2963f3d2e65df/How-To-Measure-Customer-Satisfaction-110x58.jpg 110w, https://www.liveagent.ee/wp/urlslab-download/f49c602d8dd5718c4b22e0c0bd4bffbd/How-To-Measure-Customer-Satisfaction-485x255.jpg 485w, https://www.liveagent.ee/wp/urlslab-download/c1abd14859ab9b93ef21b6434ac5ea56/How-To-Measure-Customer-Satisfaction-250x131.jpg 250w, https://www.liveagent.ee/wp/urlslab-download/e8e28c867bc1e33c0d2c2bbdfad8dba3/How-To-Measure-Customer-Satisfaction-42x22.jpg 42w" urlslab-lazy="yes" sizes="(max-width: 600px) 100vw, 600px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/6373844dd888f6e4c0193fc445c55c93/How-To-Measure-Customer-Satisfaction.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="600" height="315" alt="Measure Customer Satisfaction" class="wp-image-1590" data-src="https://www.liveagent.ee/wp/urlslab-download/c373031a3768d6941a80da181e978f54/How-To-Measure-Customer-Satisfaction.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"></picture></a></figure> <h2 class="wp-block-heading" id="trends-related-to-customer-self-service-software-in-2022">Klientide iseteenindustarkvaraga seotud trendid 2024. aastal</h2> <p>Eeldatakse klienditeenindustarkvara kasvu keskmiselt <a href="https://www.openpr.com/news/2419097/customer-self-service-software-market-trends-2021" title="Press release - Orion Market Reports - Customer Self Service Software Market Trends 2021 | Segmentation, Outlook, Industry Report to 2027 - published on openPR.com" hreflang="en">15% jagu aastas kuni aastani 2027</a>. Iseteenindustarkvara parimaks kasutamiseks peate tuvastama klientide ostuandmete trendid ja tugivajadused, et olla selle teabega kursis. Iseteenindustarkvara on muutunud järjest olulisemaks ka kodukontorite jaoks. Kasutades tehisintellekti iseteenindustarkvaras, saate kasutada vestlusturundust, aidates samal ajal klientidel probleeme lahendada.</p> <h2 class="wp-block-heading" id="implementation-of-customer-self-service-software">Kliendi iseteenindustarkvara juurutamine</h2> <p>Kliendi iseteenindustarkvara juurutamine on traditsiooniliste tootetoe kanalitega võrreldes üsna keeruline. Iseteenindustarkvara juurutamisel tuleb arvestada mitme sammuga. Kasulik on <a href="https://www.liveagent.ee/akadeemia/kuidas-luua-uurimust/" title="Andmete kogumine kliendiküsitluste kaudu ja andmete analüüsimine annab Teile olulise ülevaate. Siit saate teada, kuidas seda luua." hreflang="et" onover-preload="1">küsitluste saatmine</a>, et küsida, mida kliendid uutest lähenemisviisidest arvavad või kuidas nad teie ettevõttega suhtlevad.</p> <p>Iseteenindussüsteemide juurutamisel saavad tooteadministraatorid aidata luua klientidele tootekoolitusjuhendeid. Toote iseteenindustarkvara juurutamise etapp võtab tavaliselt vähem kui kaks nädalat. IT-töötajad ja välistarnijad peavad juurutamise ajal oma juurdepääsu kooskõlastama, vastasel juhul võib probleemiks olla seisak.</p> <h2 class="wp-block-heading" id="cost-of-customer-self-service-software">Kliendi iseteenindustarkvara kulud</h2> <p>Kliendi iseteenindustarkvara hinnaklass varieerub oluliselt ja sõltub erinevatest teguritest, nagu ettevõtte olemus. Tavaliselt nõuavad pika ajalooga kogenud ettevõtted oma toodete eest kõrgemat hinda. Kliendi iseteenindustarkvara võib olenevalt süsteemi funktsioonidest ja toest maksta sadadest tuhandeteni või rohkemgi. Viimane on eriti oluline suurte <a href="https://www.liveagent.com/blog/8-reasons-why-your-ecommerce-website-needs-live-chat-support/" urlslab_href_old="https://www.liveagent.com/blog/ecommerce-customer-service-feature-tips/" title="Excellent, fast and friendly customer support plays a huge role in nurturing and retaining your relationships with your existing customers." hreflang="en-US" onover-preload="1">e-kaubanduse veebisaitide</a> puhul, mis omavad tipp-perioodidel väga suurt liiklust. Avatud lähtekoodiga lahendused on tavaliselt tasuta ega nõua litsentsitasusid, kuid nende funktsionaalsus võib olla piiratud. Ettevõtted võivad võtta tasu kasutuse litsentsi eest ja omada isegi igakuiseid makseid, kuid pakuvad suurepäraseid funktsioone.</p> <h2 class="wp-block-heading" id="what-do-customers-think-of-liveagent-all-in-one-customer-self-service-software">Mida arvavad kliendi LiveAgenti kõik ühes iseteenindustarkvarast?</h2> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>“Võimalus omada meie e-posti, reaalajas vestlust, piletisüsteemi ja suhtlusvõrgustikke ühes kohas muudab meie elu ettevõtte kasvades palju lihtsamaks. Piletisüsteem on minu lemmik funktsioon, kuna seda on nii lihtne korraldada. Hea on ka see, et saame kohandada oma kohandatud lehtede välimust ja ka vestlust.”</p> <cite><a href="https://www.trustradius.com/products/liveagent/reviews" urlslab_href_old="https://www.trustradius.com/products/liveagent/reviews/" title="Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more." hreflang="en-US">Sara Owen</a></cite></blockquote> <p>LiveAgent pakub kõik-ühes kasutajatoe tarkvara, sealhulgas võimsat iseteenindusteenust. Seda saavad kasutada kõik, kellel on interneti ühendus ja ühtlasi ei vaja see installimist. Kliendid naudivad LiveAgenti kõik-ühes võimaluste lihtsust, mis võimaldab nende ettevõtetel toime tulla kõigi klienditeeninduse kogemuse aspektidega. Koos automaatsete funktsioonide, mitme kanaliga suhtluse, täieliku kõnekeskuse ja muuga. LiveAgent suudab hõlpsasti hallata igat kliendi päringut ja omab <a href="https://www.getapp.com/customer-service-support-software/a/liveagent/reviews/" title="Customer Service Support Software - A - Liveagent - Reviews">keskmist kasutaja arvustust skooriga 4.7 tähte</a>.</p> <h2 class="wp-block-heading" id="top-20-providers-of-customer-self-service-software">20 parimat klientide iseteenindustarkvara pakkujat</h2> <p>Et teie väike, keskmine või suur ettevõte saaks iseteenindusvõimalusi kõige paremini pakkuda, oleme koostanud 2024. aasta 20 parima iseteenindustarkvara nimekirja. Saadaval on alternatiiv, mis vastab Teie ettevõtte vajadustele koos erinevate funktsioonide, plusside ja miinuste ning hinnakujundusega.</p> <h3 class="wp-block-heading" id="1-liveagent">1. LiveAgent</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2023/04/liveagent-new-homepage.jpg" data-lightbox="gallery" title="App - Uploads - 2023 - 04 - Liveagent New Homepage.jpg" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/9d308f70bea689607a202490a11b0919/liveagent-new-homepage-1024x582.jpg.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/edc8e69e8dad122fec1febbc804b878d/liveagent-new-homepage-300x170.jpg.webp 300w, https://www.liveagent.ee/wp/urlslab-download/c0e52138218e18712d12bbfde6a9fdc3/liveagent-new-homepage-768x436.jpg.webp 768w, https://www.liveagent.ee/wp/urlslab-download/cf1ad995ea33b86fe1f589693ec00477/liveagent-new-homepage-1536x873.jpg.webp 1536w, https://www.liveagent.ee/wp/urlslab-download/e4f55df47b8b5c01e9360937273b0185/liveagent-new-homepage-88x50.jpg.webp 88w, https://www.liveagent.ee/wp/urlslab-download/3efd85a885d8527d547f407edee0f2e3/liveagent-new-homepage-44x25.jpg.webp 44w, https://www.liveagent.ee/wp/urlslab-download/4a0338c33625fd6b68ded2b478fe9d19/liveagent-new-homepage-589x335.jpg.webp 589w, https://www.liveagent.ee/wp/urlslab-download/3022bc24b153beaf14d2d15833a7ee0e/liveagent-new-homepage-700x398.jpg.webp 700w, https://www.liveagent.ee/wp/urlslab-download/cd0934fb0da6182a11c3fe41429c3e54/liveagent-new-homepage-185x105.jpg.webp 185w, https://www.liveagent.ee/wp/urlslab-download/3f5312e7866f805ffda7e3574e66ec31/liveagent-new-homepage-110x63.jpg.webp 110w, https://www.liveagent.ee/wp/urlslab-download/7d7cd7c0f15f55b45824d3f111deb2ac/liveagent-new-homepage-485x276.jpg.webp 485w, https://www.liveagent.ee/wp/urlslab-download/c8da63eaeed9b9adde87bc3638380f20/liveagent-new-homepage.jpg.webp 1610w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/b9da1eaf5c339845c9b5298198332c18/liveagent-new-homepage-1024x582.jpg 1024w, https://www.liveagent.ee/wp/urlslab-download/0881175e0f26183cb75ade87d0d75ccd/liveagent-new-homepage-300x170.jpg 300w, https://www.liveagent.ee/wp/urlslab-download/cc0b48510e9e9ceee8a303b782092c66/liveagent-new-homepage-768x436.jpg 768w, https://www.liveagent.ee/wp/urlslab-download/1ed7a22524399b2fecd2f0f169807dc9/liveagent-new-homepage-1536x873.jpg 1536w, https://www.liveagent.ee/wp/urlslab-download/b3d4eb3b668157d4a4142438149ba578/liveagent-new-homepage-88x50.jpg 88w, https://www.liveagent.ee/wp/urlslab-download/7aef00291ca8be493e2f6deed11ae792/liveagent-new-homepage-44x25.jpg 44w, https://www.liveagent.ee/wp/urlslab-download/a8225fa1e5f7b044d435a6208d7e97a8/liveagent-new-homepage-589x335.jpg 589w, https://www.liveagent.ee/wp/urlslab-download/2dfcd917db4c6fce558d208fc97cbda7/liveagent-new-homepage-700x398.jpg 700w, https://www.liveagent.ee/wp/urlslab-download/d0034119214b324cc13839c7825149fa/liveagent-new-homepage-185x105.jpg 185w, https://www.liveagent.ee/wp/urlslab-download/e9dd26dfe39b157c0c1eb5073d3cf31d/liveagent-new-homepage-110x63.jpg 110w, https://www.liveagent.ee/wp/urlslab-download/3cde2c2a3cb60168fe1aa0c1fce98441/liveagent-new-homepage-485x276.jpg 485w, https://www.liveagent.ee/wp/urlslab-download/4ee4365aeacb44ce4de20fbdcb933395/liveagent-new-homepage.jpg 1610w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/9d308f70bea689607a202490a11b0919/liveagent-new-homepage-1024x582.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="582" alt="LiveAgent help desk software" class="wp-image-821181" data-src="https://www.liveagent.ee/wp/urlslab-download/b9da1eaf5c339845c9b5298198332c18/liveagent-new-homepage-1024x582.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></picture></a></figure> <p>LiveAgent on veebisaitide tarkvara, mis pakub klienditeenindust e-posti, vestluse, telefoni ja muu kaudu. LiveAgenti tarkvara saab installida ettevõtte serverisse või LiveAgenti serveritesse, nagu enamiku veebipõhiste rakenduste puhul. LiveAgentiga saate hallata kõike alates iseteenindusvõimalustest kuni kõnekeskuse ja klienditeeninduse meeskondadeni.</p> <h4 class="wp-block-heading" id="recommended-for-all-size-businesses">Soovitatav igas suuruses ettevõtetele</h4> <p>LiveAgenti saavad kasutada mis tahes suurusega ettevõtted, alates väikestest kuni suurte ettevõteteni. Nende kõikehõlmavad funktsioonid ja suurepärane süsteemikvaliteet teevad LiveAgentist ideaalse klienditeeninduse lahenduse. LiveAgenti tarkvara saab kasutada igaüks tänu oma konkurentsivõimelisele hinnale ja tasuta prooviperioodidele.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>LiveAgent eristab end teistest süsteemidest, pakkudes tarkvara lihtsaks kasutamiseks enam kui 190 süsteemiintegratsiooni.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Ülesannete haldus</li> <li>Nõudmisel salvestamise funktsioon</li> <li>Reaalajas vestlus</li> <li>Teadmusbaas</li> <li>Iseteenindusportaal</li> <li>Sissetulevad kõned</li> <li>Võimas analüütika</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-17 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros">Plussid</h4> <ul class="wp-block-list"> <li>Kliendid saavad end ise teenindada</li> <li>Kohandatavad sildid ja sildid määravad töövooge prioriteediks</li> <li>Automatiseeritud piletisüsteemid muudavad jälgimise interaktsioonid lihtsaks</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons">Miinused</h4> <ul class="wp-block-list"> <li>Harva võivad kirjad sattuda rämpsposti kausta</li> <li>Meilide avamise jälgimine puudub</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Lisaks tasuta prooviversioonile pakub LiveAgent ka tasuta versiooni. Klientidel on võimalus valida mitme teenusetaseme ja hinnaplaani vahel, sealhulgas 9, 29 ja 49 dollarit agendi kohta kuus. LiveAgenti registreerumiseks pole krediitkaarti vaja.</p> <h3 class="wp-block-heading" id="2-zoho-desk">2. Zoho Desk</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/11/zoho-desk-home-page.png" data-lightbox="gallery" title="App - Uploads - 2021 - 11 - Zoho Desk Home Page.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/349ee46d228710973e51c637cda03202/zoho-desk-home-page-1024x475.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/17328e28e728291356ebccba643b672e/zoho-desk-home-page-300x139.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/4b9bd569ceee18ba584b51d93adbee3a/zoho-desk-home-page-768x356.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/1541d59685e94666005510cfef08d7e8/zoho-desk-home-page-108x50.png.webp 108w, https://www.liveagent.ee/wp/urlslab-download/7bc15a0502d8aa3bd9cf4183ab1726f7/zoho-desk-home-page-54x25.png.webp 54w, https://www.liveagent.ee/wp/urlslab-download/237c19682ce82855320c676875d38be1/zoho-desk-home-page-722x335.png.webp 722w, https://www.liveagent.ee/wp/urlslab-download/5ca210ce0690effd94ea06495b42f2bc/zoho-desk-home-page-700x325.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/97efd73d4380df012d1db711749eca95/zoho-desk-home-page-185x86.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/f70c362c7c1eef631149f83c46b876c1/zoho-desk-home-page-110x51.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/792471a408d796268cc262fd5be971aa/zoho-desk-home-page-485x225.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/ba0854bd7f143fc5e48a0dc476d12e26/zoho-desk-home-page.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/ad993d6104fd17c18946c95ed26e8f4c/zoho-desk-home-page-1024x475.png 1024w, https://www.liveagent.ee/wp/urlslab-download/5fbaa50809463055ec2fb9bad2f1d7ae/zoho-desk-home-page-300x139.png 300w, https://www.liveagent.ee/wp/urlslab-download/404cac969d7125a1b35bbebaf7d44732/zoho-desk-home-page-768x356.png 768w, https://www.liveagent.ee/wp/urlslab-download/d322ede739f3a425a277bd4859db88af/zoho-desk-home-page-108x50.png 108w, https://www.liveagent.ee/wp/urlslab-download/2639681ccee6f571de1c18ae4a6119f8/zoho-desk-home-page-54x25.png 54w, https://www.liveagent.ee/wp/urlslab-download/1b8da21ee89f33a0e7d6466f6cf1dca6/zoho-desk-home-page-722x335.png 722w, https://www.liveagent.ee/wp/urlslab-download/3ecb7e760412e36526b7d80ae2f2ca63/zoho-desk-home-page-700x325.png 700w, https://www.liveagent.ee/wp/urlslab-download/29ee00a30fb92a6dbd12b4caca15d892/zoho-desk-home-page-185x86.png 185w, https://www.liveagent.ee/wp/urlslab-download/c767fcc1bf32d75e63946625ef48f725/zoho-desk-home-page-110x51.png 110w, https://www.liveagent.ee/wp/urlslab-download/53d369c5d5872f9a756be3f8882fe5c3/zoho-desk-home-page-485x225.png 485w, https://www.liveagent.ee/wp/urlslab-download/42d59551e06f7ba938133ac5a38bcdb9/zoho-desk-home-page.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/349ee46d228710973e51c637cda03202/zoho-desk-home-page-1024x475.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="475" alt="Zoho Deski koduleht" class="wp-image-524557" data-src="https://www.liveagent.ee/wp/urlslab-download/ad993d6104fd17c18946c95ed26e8f4c/zoho-desk-home-page-1024x475.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></picture></a></figure> <p>Zoho Desk võimaldab igal ettevõttel või kaubamärgil hallata klientidega suhtlemist ja pakkuda iseteenindusvõimalusi juhuks, kui Teie agentidega ei saa ühendust. Zoho Desk saab aidata kõigis Teie vajadustes, alates iseteenindusest kuni kliendisuheteni.</p> <h4 class="wp-block-heading" id="recommended-for-high-volume-requests">Soovitatav suurele päringute mahule</h4> <p>Zoho Desk on soovitatav väikestele ja keskmise suurusega ettevõtetele, kes saavad mitmeid päringuid. Zoho Deski kasutades on Teie kasutajatel alati juurdepääs usaldusväärsetele iseteenindusfunktsioonidele.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Zoho Desk on ainulaadne, kuna suudab automatiseeritud funktsioonide kaudu hallata kaubamärgi mainet ja klientide suhtlust.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Iseteenindusportaal</li> <li>Võimalus teha koostööd meeskondade vahel.</li> <li>Analüütika ülevaate ja mõju saamiseks.</li> <li>Juhtpaneel agentidele ja juhtidele.</li> <li>ZIA, kontekstuaalne AI.</li> <li>Lihtsate ja korduvate ülesannete automatiseerimine.</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-18 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-0">Plussid</h4> <ul class="wp-block-list"> <li>Lihtne teadmusbaaside automatiseerimine</li> <li>Võimalus saada iga pileti kõik sammud ja ajalugu</li> <li>Hallake suhtlust mitmest digitaalkanalist ühes süsteemis</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-0">Miinused</h4> <ul class="wp-block-list"> <li>Pileteid ei saa konto järgi sortida</li> <li>Puuduvad teavitused kui piletid saadetakse agendilt agendile</li> <li>Veebivormide piiratud kohandamise võimalused</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Zoho Deskil on neli teenusetaset, piiratud funktsioonidega tasuta versioon, 14, 23 ja 40 dollarit kuus agendi kohta. Samuti on saadaval Zoho Deski 15-päevane tasuta prooviversioon.</p> <h3 class="wp-block-heading" id="3-intercom">3. Intercom</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/11/intercom-home-page.png" data-lightbox="gallery" title="App - Uploads - 2021 - 11 - Intercom Home Page.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/6f49b2c3be4e98c4becec43de407da83/intercom-home-page-1024x481.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/775349f4fd89e5a892ae590e4d3dd7d5/intercom-home-page-300x141.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/c7327dc7f26369661e12bea3f86875e0/intercom-home-page-768x361.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/2382b7dab81073666c120844ccc27240/intercom-home-page-106x50.png.webp 106w, https://www.liveagent.ee/wp/urlslab-download/41dce66c4f92cdb19e3a41a922fc335d/intercom-home-page-53x25.png.webp 53w, https://www.liveagent.ee/wp/urlslab-download/68859d710cab8dc9331822a75e9ac096/intercom-home-page-713x335.png.webp 713w, https://www.liveagent.ee/wp/urlslab-download/7dbaf32c28d7c779bd53aefeab66dba5/intercom-home-page-700x329.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/8ab4f8d7ecb7d497fb56b9acea25e9e9/intercom-home-page-185x87.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/2debec60a12cb66348f1600bd54dac39/intercom-home-page-110x52.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/55b72a8e085c4a4d8359cdfcd38b6cb0/intercom-home-page-485x228.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/7d18df801bd18c7c754d4ebe14e66426/intercom-home-page.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/c3b6e6a36e3fa51ba1a00a75ec053d57/intercom-home-page-1024x481.png 1024w, https://www.liveagent.ee/wp/urlslab-download/e982a1faf1aab39456a2f78c48f9d400/intercom-home-page-300x141.png 300w, https://www.liveagent.ee/wp/urlslab-download/f19208c454ffeeee87791257e9c13690/intercom-home-page-768x361.png 768w, https://www.liveagent.ee/wp/urlslab-download/2dae219db25c7c0a9a15a5e400e84c87/intercom-home-page-106x50.png 106w, https://www.liveagent.ee/wp/urlslab-download/752c2de5c491b555a78a09d729946857/intercom-home-page-53x25.png 53w, https://www.liveagent.ee/wp/urlslab-download/97c7cc6be893150566cf48b7365fdd55/intercom-home-page-713x335.png 713w, https://www.liveagent.ee/wp/urlslab-download/58da027e070e898c1c519528830aed0c/intercom-home-page-700x329.png 700w, https://www.liveagent.ee/wp/urlslab-download/7f78ea503d6656e84be4e07cd0d26492/intercom-home-page-185x87.png 185w, https://www.liveagent.ee/wp/urlslab-download/625525a970a7865f98a39fe80803b905/intercom-home-page-110x52.png 110w, https://www.liveagent.ee/wp/urlslab-download/48976935ec741a155b62dfd41109c899/intercom-home-page-485x228.png 485w, https://www.liveagent.ee/wp/urlslab-download/fc37d555bba2882558c1fec922b27a95/intercom-home-page.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/6f49b2c3be4e98c4becec43de407da83/intercom-home-page-1024x481.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="481" alt="Intercomi koduleht" class="wp-image-524589" data-src="https://www.liveagent.ee/wp/urlslab-download/c3b6e6a36e3fa51ba1a00a75ec053d57/intercom-home-page-1024x481.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"></picture></a></figure> <p>Intercomi sidetarkvara võimaldab teil pakkuda isikupärastatud kliendikogemust klienditeekonnal.</p> <h4 class="wp-block-heading" id="recommended-for-medium-to-large-businesses">Soovitav keskmisele või suurele ettevõttele</h4> <p>Intercomi kasutavad oma iseteenindustarkvara vajaduste rahuldamiseks üle maailma sellised ettevõtted nagu New Relic, Sotheby ja Shopify.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Intercom eristab end teistest süsteemidest, pakkudes tõhusat viisi Teie ettevõtte tegevuse laiendamiseks.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Iseteenindusportaal</li> <li>Sotsiaalmeedia integreerimine</li> <li>Ennetav vestlus</li> <li>Järjekorra haldamine</li> <li>Aruandlus ja analüüs</li> <li>Sündmuse käivitatud toimingud</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-19 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-1">Plussid</h4> <ul class="wp-block-list"> <li>Lihtne paigaldada</li> <li>Salvestab kliendi vastused</li> <li>Lihtne müügivihjetega vestelda</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-1">Miinused</h4> <ul class="wp-block-list"> <li>Piiratud kohandamine</li> <li>API ei suuda segmenti arhiveerida</li> <li>Piiratud aruandlus</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Intercomi funktsioone saate kasutada 38 või 75 dollarise valikuna. Vastamisrobotid ja kohandatud robotid algavad 99 dollarist, tootetutvustus aga 119 dollarist ja abikeskuse artiklite hind 49 dollarist. Kõik hinnad on kuus ja saadaval on ka tasuta prooviversioon. Edasise hinnapakkumise saamiseks peate nendega otse ühendust võtma.</p> <h3 class="wp-block-heading" id="4-help-scout">4. Help Scout</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/help-scout-homepage.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Help Scout Homepage.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/23ec42a26e7ce90a1c770229fb46bb68/help-scout-homepage-1024x444.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/907cdfdff7297aba112494ad103c5332/help-scout-homepage-300x130.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/5a1478fe9d86b25f2227dfc4babb933b/help-scout-homepage-768x333.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/b187d0571c9d26dea291dc0721dce96c/help-scout-homepage-115x50.png.webp 115w, https://www.liveagent.ee/wp/urlslab-download/dd12387dd20334ae63ed8c0fe4e3e9fb/help-scout-homepage-58x25.png.webp 58w, https://www.liveagent.ee/wp/urlslab-download/1fe7264e51068111771e5d930a969e35/help-scout-homepage-772x335.png.webp 772w, https://www.liveagent.ee/wp/urlslab-download/317677af8734c513408dbd10d10df2bf/help-scout-homepage-700x304.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/040c8ed10b09fecee6cccc6e6dc7fad7/help-scout-homepage-185x80.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/15a460d49555ffe8ab76cce13050ea5c/help-scout-homepage-110x48.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/b400bfabd7f337930283ec88fe156f0d/help-scout-homepage-485x210.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/9ddf51bff597f346fb2945793ffc5d53/help-scout-homepage.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/f95c259607688a46178f2e9495579a57/help-scout-homepage-1024x444.png 1024w, https://www.liveagent.ee/wp/urlslab-download/cbd760cde986e4f670af1981cd5c742b/help-scout-homepage-300x130.png 300w, https://www.liveagent.ee/wp/urlslab-download/f7f18800e8785eb8a660589d4926a290/help-scout-homepage-768x333.png 768w, https://www.liveagent.ee/wp/urlslab-download/df57379284ae836895275f64318c4f28/help-scout-homepage-115x50.png 115w, https://www.liveagent.ee/wp/urlslab-download/2ac346d6a1d7157ce32676e664bf69ff/help-scout-homepage-58x25.png 58w, https://www.liveagent.ee/wp/urlslab-download/61b6581d856f6c865d4d4dcc284c4c6b/help-scout-homepage-772x335.png 772w, https://www.liveagent.ee/wp/urlslab-download/c5985ddcd06565fc8976ef097953c48c/help-scout-homepage-700x304.png 700w, https://www.liveagent.ee/wp/urlslab-download/6b265ca0c4824087526a9a25e4146339/help-scout-homepage-185x80.png 185w, https://www.liveagent.ee/wp/urlslab-download/0b50e821fed7b4c1ba80fdd1f250f091/help-scout-homepage-110x48.png 110w, https://www.liveagent.ee/wp/urlslab-download/ff86cf3d12ebaf33482d0ab016c21779/help-scout-homepage-485x210.png 485w, https://www.liveagent.ee/wp/urlslab-download/ed1df901afc1e30c279684f25f091dbe/help-scout-homepage.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/23ec42a26e7ce90a1c770229fb46bb68/help-scout-homepage-1024x444.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="444" alt="Help scout homepage" class="wp-image-561020" data-src="https://www.liveagent.ee/wp/urlslab-download/f95c259607688a46178f2e9495579a57/help-scout-homepage-1024x444.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></picture></a></figure> <p>Help Scout pakub aruandlust, tugevat API-d ja integreeritud teadmusbaasi. Seega võimaldab see kulutada Teie aega klienditeenindusele ja ärieesmärkidele, mitte väiksematele kliendiprobleemidele.</p> <h4 class="wp-block-heading" id="recommended-for-500-users">Soovitatud rohkem kui 500 kasutajaga</h4> <p>Help Scouti segadusevabad funktsioonid ja lihtne kasutamine on soovitatavad organisatsioonidele, kus on üle 500 kasutaja. Nende iseteenindusvajadused suudavad Teie äriga sammu pidada ega vii Teie ära alla.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Help Scout eristub sellega, et keskendub klientide rahulolu skooride parandamisele.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Iseteenindusportaal</li> <li>Vastuste haldamine</li> <li>Küsitlused ja tagasiside</li> <li>Vestlus ja sõnumside</li> <li>Kõnekeskuse haldus</li> <li>Konserveeritud vastuste funktsioon</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-20 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-2">Plussid</h4> <ul class="wp-block-list"> <li>Lihtne rakendada</li> <li>Kõik-ühes lahendus</li> <li>Lihtne kasutada</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-2">Miinused</h4> <ul class="wp-block-list"> <li>Piletitele orienteeritud</li> <li>Piiratud veebilehe integratsioon</li> <li>Piiratud kohandamine</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Help Scout pakub pakette 15, 25 ja 40 dollari eest agendi kohta kuus. Iga-aastase arve korral on kulu madalam. Samuti saate Help Scouti tasuta proovida.</p> <h3 class="wp-block-heading" id="5-whatfix">5. Whatfix</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/whatfix-home-page.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Whatfix Home Page.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/a7db1b02abf7c019a0ae808a3f34c2d1/whatfix-home-page-1024x460.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/4049a45466da28bf4d4d78ed5abddfd4/whatfix-home-page-300x135.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/964115d2bfa41f2be6a1d89c91b7467f/whatfix-home-page-768x345.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/56fbb444a538e03d4864a8f144c71ef0/whatfix-home-page-111x50.png.webp 111w, https://www.liveagent.ee/wp/urlslab-download/315366f6bf91401a98b2bc1e5a9c5b76/whatfix-home-page-56x25.png.webp 56w, https://www.liveagent.ee/wp/urlslab-download/f7141b83b2248bd800cda3c5d7756f34/whatfix-home-page-746x335.png.webp 746w, https://www.liveagent.ee/wp/urlslab-download/0d80441ec174ea1bf3a41207ad2363d1/whatfix-home-page-700x314.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/8bbb5c4bb98f784e0495dae956c2b467/whatfix-home-page-185x83.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/09c88078d9a5d38770ab79608cfef3bf/whatfix-home-page-110x49.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/6f7f7e8d1f781f4437d98efd39981559/whatfix-home-page-485x218.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/3e073f5bc886b72d535c3f95da8f59db/whatfix-home-page.png.webp 1864w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/b863d68e68dafbdcfa80ee373fc174d2/whatfix-home-page-1024x460.png 1024w, https://www.liveagent.ee/wp/urlslab-download/dab48bb8801add93614b7dad76d7dd73/whatfix-home-page-300x135.png 300w, https://www.liveagent.ee/wp/urlslab-download/8d4c33669e1b9a4b14d4a27718337559/whatfix-home-page-768x345.png 768w, https://www.liveagent.ee/wp/urlslab-download/67e7f71a1e8d8bcdff72260ec3f5fcb4/whatfix-home-page-111x50.png 111w, https://www.liveagent.ee/wp/urlslab-download/a35136911cbdf998a95f38c15e9a55ea/whatfix-home-page-56x25.png 56w, https://www.liveagent.ee/wp/urlslab-download/b46f0a6eddd02ceef4af5888122fb876/whatfix-home-page-746x335.png 746w, https://www.liveagent.ee/wp/urlslab-download/0c15f88f8344fc639e4e192715e3eafa/whatfix-home-page-700x314.png 700w, https://www.liveagent.ee/wp/urlslab-download/c2d630008236b4705489289c17ffe49e/whatfix-home-page-185x83.png 185w, https://www.liveagent.ee/wp/urlslab-download/99532c305fcace16c577d908fd631730/whatfix-home-page-110x49.png 110w, https://www.liveagent.ee/wp/urlslab-download/cb6b700aa52525021f5bb620defb5d6d/whatfix-home-page-485x218.png 485w, https://www.liveagent.ee/wp/urlslab-download/a0e64e10f6f793deee580f9ef1c40ffe/whatfix-home-page.png 1864w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/a7db1b02abf7c019a0ae808a3f34c2d1/whatfix-home-page-1024x460.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="460" alt="Whatfix homepage" class="wp-image-557338" data-src="https://www.liveagent.ee/wp/urlslab-download/b863d68e68dafbdcfa80ee373fc174d2/whatfix-home-page-1024x460.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"></picture></a></figure> <p>Whatfix on iseteenindustarkvara, mis võimaldab kasutajatel lihtsaid IT-probleeme rakenduse kaudu ise lahendada, minimeerides teie tugimeeskonna kasutamist ja suurendades samal ajal klientide rahulolu.</p> <h4 class="wp-block-heading" id="recommended-for-positive-software-roi">Soovitatav positiivse tarkvara ROI poolest</h4> <p>Whatfixi iseteenindustarkvara vähendab käivitamise aega, suurendab töötajate tootlikkust ja võrdub oma automatiseeritud funktsioonide kaudu positiivse tarkvara investeeringutasuvusega</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Whatfix eristub platvormide arvu poolest, millega nad koostööd teevad, nagu näiteks Salesforce, Office 365, Oracle CRM ja palju muud.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Iseteeninduse tööriistad</li> <li>Publiku sihtimine</li> <li>Andmete kvaliteedi kontroll</li> <li>Rakendusesisene koolitus</li> <li>Mitme kanaliline suhtlus</li> <li>Sisu loomine</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-21 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-3">Plussid</h4> <ul class="wp-block-list"> <li>Vastutulelik klienditugi</li> <li>Lihtne kasutada</li> <li>Võimalus luua juhendeid mitmes keeles</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-3">Miinused</h4> <ul class="wp-block-list"> <li>Pole saadaval mobiilile</li> <li>Piiratud analüüsi võimalused</li> <li>Pole ideaalne suurtele veebilehtedele</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Whatfixil on tasuta prooviversioon ja <a href="https://www.liveagent.ee/tasuta-teadmusbaasi-tarkvara/" title="Kui otsite tasuta teadmusbaasi, saab LiveAgent seda Teile tasuta pakkuda. Heitke pilk meie klienditoele ja uurige rohkem." hreflang="et" onover-preload="1">tasuta tarkvara</a>. Siiski peate nendega ise ühendust võtma, et saada isiklik iseteenindustarkvara hinnapakkumine.</p> <h3 class="wp-block-heading" id="6-zendesk">6. Zendesk</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/zendesk-website1.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Zendesk Website1.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/2d3a0661ed14db5fd5b095d7bf0b47db/zendesk-website1-1024x497.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/94737fd2160d718d4adac606c0c062e4/zendesk-website1-300x146.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/d55d4d3d9465d5c25da80492825d0ef7/zendesk-website1-768x373.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/2f13ee1b05f7cb404170db3659dec4fe/zendesk-website1-103x50.png.webp 103w, https://www.liveagent.ee/wp/urlslab-download/53b4cffb701d012367a602a6e6bc5fc9/zendesk-website1-52x25.png.webp 52w, https://www.liveagent.ee/wp/urlslab-download/bc865e7420fcaf691471cb12d6268df8/zendesk-website1-690x335.png.webp 690w, https://www.liveagent.ee/wp/urlslab-download/50ab686ae5cab8124b968e7022970448/zendesk-website1-700x340.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/e7a9c9e3c5117057de1c08f2194df38c/zendesk-website1-185x90.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/bceb791aebee04086401230cad9e7226/zendesk-website1-110x53.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/8738c202dea2158c261c6b4e512faff5/zendesk-website1-485x235.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/d57e8e8aaa6d04c42e72f5e881070311/zendesk-website1.png.webp 1618w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/64d866dc7047647d7ca26ee11b795daf/zendesk-website1-1024x497.png 1024w, https://www.liveagent.ee/wp/urlslab-download/2041930ed3e5853afd8f39f4b46b9fc9/zendesk-website1-300x146.png 300w, https://www.liveagent.ee/wp/urlslab-download/fb4a7c30ada8f49e8ed7820018cb7699/zendesk-website1-768x373.png 768w, https://www.liveagent.ee/wp/urlslab-download/a8ae7a7a4fcca83b3b0d6ba5fa2f20cc/zendesk-website1-103x50.png 103w, https://www.liveagent.ee/wp/urlslab-download/5ef903c58dcd2ce61ed407230b382bec/zendesk-website1-52x25.png 52w, https://www.liveagent.ee/wp/urlslab-download/3e224c931401f01f8ee75019b7b8e4bc/zendesk-website1-690x335.png 690w, https://www.liveagent.ee/wp/urlslab-download/f58bbdcdf1a196b1dd6bc9f2c1eec67f/zendesk-website1-700x340.png 700w, https://www.liveagent.ee/wp/urlslab-download/ee60724b94a59555b1be6321a0ca47b0/zendesk-website1-185x90.png 185w, https://www.liveagent.ee/wp/urlslab-download/15006b12aaf903de88b6277efd7fe45c/zendesk-website1-110x53.png 110w, https://www.liveagent.ee/wp/urlslab-download/fe4d7fc9f066c9fa921b2ae4d07d6edf/zendesk-website1-485x235.png 485w, https://www.liveagent.ee/wp/urlslab-download/e72d95374dd57d48c0987b28698bd0e4/zendesk-website1.png 1618w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/2d3a0661ed14db5fd5b095d7bf0b47db/zendesk-website1-1024x497.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="497" alt="Zendeski koduleht" class="wp-image-555608" data-src="https://www.liveagent.ee/wp/urlslab-download/64d866dc7047647d7ca26ee11b795daf/zendesk-website1-1024x497.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"></picture></a></figure> <p>Zendeski iseteenindustarkvara pakub võimalusi muuta sujuvamaks klienditoe haldamise ja pakkuda iseteeninduse võimalusi ühest tööriistast.</p> <h4 class="wp-block-heading" id="recommended-for-bettering-customer-experience">Soovitatav kliendikogemuse parandamiseks</h4> <p>Zendesk iseteenindustarkvara on paindlik võimsate automaatikatööriistadega, mis võimaldavad teil keskenduda parema klienditeeninduse pakkumisele, selle asemel et kulutada kogu oma aega klientide küsimustele vastamisele. Väikeettevõtted saavad Zendesk funktsioonidest palju kasu.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Zendesk eristab end teistest iseteenindussüsteemidest oma vestlusrobotite integreerimisega, mis lahendab kiiresti ööpäevaringselt igas suuruses ettevõttes klientide probleeme.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Iseteenindusportaal</li> <li>Virtuaalne assistent</li> <li>Sotsiaalmeedia jälgimine</li> <li>IVR ja häältuvastus</li> <li>Ülesannete haldus</li> <li>Negatiivse tagasiside haldamine</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-22 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-4">Plussid</h4> <ul class="wp-block-list"> <li>Funktsiooniderohke</li> <li>Saadaval 40 keeles</li> <li>Lihtne kasutada</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-4">Miinused</h4> <ul class="wp-block-list"> <li>Keeruline litsentsimine</li> <li>Piiratud kohandamine</li> <li>Nõuab agentide koolitust</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Zendeskil on ainult tugiteenuste hind alates 19,99 dollarist agendi kohta kuus ja komplekti hinnad alates 49,99 dollarist agendi kohta kuus. Zendeskil on tasuta prooviversioon. Hinnapakkumise saamiseks peate nendega otse ühendust võtma.</p> <p>Kuigi Zendeski iseteenindustarkvara pakub palju eeliseid, tasub kaaluda muid turul pakutavaid võimalusi. Mõned <a href="https://www.liveagent.ee/zendesk-alternatiiv/" title="Otsite kõik ühes Zendesk`i alternatiivi? Saage teada, milline on Zendesk võrreldes LiveAgent`iga ja kuidas teie ettevõte sellest kõige rohkem kasu saab." hreflang="et" onover-preload="1">Zendeski konkurendid</a> pakuvad paindlikke lahendusi, mis on väiksematele ettevõtetele taskukohasemad.</p> <h3 class="wp-block-heading" id="7-gladly">7. Gladly</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/gladly-homepage.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Gladly Homepage.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/3d1d88babfee3d6ff2015c3248bc027c/gladly-homepage-1024x539.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/ddcd2c001fc997fbb4c464cfc4b6a4d1/gladly-homepage-300x158.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/16dc920d292dd241c94b17a33b37a26d/gladly-homepage-768x404.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/c2aff12f77e7975baf42d563dc767dba/gladly-homepage-95x50.png.webp 95w, https://www.liveagent.ee/wp/urlslab-download/dac69156a9d877ff5911ad6a19694a2e/gladly-homepage-48x25.png.webp 48w, https://www.liveagent.ee/wp/urlslab-download/0c8de3f9ea421700470a9cf9298f73d7/gladly-homepage-637x335.png.webp 637w, https://www.liveagent.ee/wp/urlslab-download/342d638da17034e41437e7f2a0d2f0d6/gladly-homepage-700x368.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/ca6553bac8968655fa0191fa2528f31a/gladly-homepage-185x97.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/a3d6249e9013c9f73590c31c0f081b9a/gladly-homepage-110x58.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/34573811cb712b5bbec86808e32ed188/gladly-homepage-485x255.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/e7bb91f561840cd0dc5bafb808f5739b/gladly-homepage.png.webp 1770w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/901ce371436cefa3a3c1e31727853c17/gladly-homepage-1024x539.png 1024w, https://www.liveagent.ee/wp/urlslab-download/a066b1c4acdc57e80cbb4fd2295e8641/gladly-homepage-300x158.png 300w, https://www.liveagent.ee/wp/urlslab-download/0362c2a3547a13e7609f6fa809afdc01/gladly-homepage-768x404.png 768w, https://www.liveagent.ee/wp/urlslab-download/181ff75064d1cd86f2fe388f49419beb/gladly-homepage-95x50.png 95w, https://www.liveagent.ee/wp/urlslab-download/c8e2abbf866ab4953391a602723498fb/gladly-homepage-48x25.png 48w, https://www.liveagent.ee/wp/urlslab-download/ad4bc088170bb6cb7cd51c20f7bc3053/gladly-homepage-637x335.png 637w, https://www.liveagent.ee/wp/urlslab-download/e563d12bd8d3fe726344ea11f892b3c5/gladly-homepage-700x368.png 700w, https://www.liveagent.ee/wp/urlslab-download/10ee90157e6ddaa1e7bc41e59bb56cd2/gladly-homepage-185x97.png 185w, https://www.liveagent.ee/wp/urlslab-download/99413a9e2234c64a07e88bbe6c211980/gladly-homepage-110x58.png 110w, https://www.liveagent.ee/wp/urlslab-download/0811c0122b70c15404b856eb7480b22d/gladly-homepage-485x255.png 485w, https://www.liveagent.ee/wp/urlslab-download/5e79a4861e8bee2f92f29bf5cf09afa2/gladly-homepage.png 1770w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/3d1d88babfee3d6ff2015c3248bc027c/gladly-homepage-1024x539.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="539" alt="Gladly homepage" class="wp-image-561137" data-src="https://www.liveagent.ee/wp/urlslab-download/901ce371436cefa3a3c1e31727853c17/gladly-homepage-1024x539.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture></a></figure> <p>Gladly on isikupärastatud iseteenindustarkvara, millel pole eraldi integratsioone ja tarkvara omab probleemivaba kõnetuge, mis võimaldab Teie ettevõttel hakata kiiresti ja lihtsalt iseteenindusvõimalusi pakkuma.</p> <h4 class="wp-block-heading" id="recommended-for-natively-built-in-self-service">Soovitatav sisseehitatud iseteeninduse jaoks</h4> <p>Gladly abil saavad kliendid kasutada sujuvaid ja kiireid iseteenindusvõimalusi, mis on otse nende tarkvara sisse ehitatud. Gladly tarkvara oleks selle kasutuslihtsuse tõttu kasulik sellistele tööstusharudele nagu hotellindus ja reisimine.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Tänu oma sisseehitatud iseteeninduse funktsioonidele eristab Gladly end konkurentidest, pakkudes väikeettevõtetele ja alustavatele ettevõtetele vajalikke tööriistu ilma täiendavat integreerimist nõudmata.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Isikupärastamine</li> <li>Iseteenindusportaal</li> <li>Teadmiste haldamine</li> <li>Probleemi jälgimine</li> <li>Aruandlus ja analüüs</li> <li>Teksti analüüs</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-23 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-5">Plussid</h4> <ul class="wp-block-list"> <li>Lihtne kasutada</li> <li>Palju funktsioone</li> <li>Organiseeritud teabe esitamine</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-5">Miinused</h4> <ul class="wp-block-list"> <li>Piiratud kohandamine</li> <li>Uuem tarkvara</li> <li>Kõne vead</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Gladly pakub nii tasuta versiooni kui ka 38 ja 150 dollarist võimalust agendi kohta kuus.</p> <h3 class="wp-block-heading" id="8-hubspot">8. HubSpot</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/hubspot-homepage.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Hubspot Homepage.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/5d2cc4ea1c55b0331f8e096c6826774a/hubspot-homepage-1024x478.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/52aab801831433533fadc43dc096d4a0/hubspot-homepage-300x140.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/ae9019f86b6a0a5e0dca23504a0f0209/hubspot-homepage-768x358.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/7bc97ab99f986f01f4fbb3ee4b3ac10e/hubspot-homepage-107x50.png.webp 107w, https://www.liveagent.ee/wp/urlslab-download/a209113efe20ca930f4ce58580aa18eb/hubspot-homepage-54x25.png.webp 54w, https://www.liveagent.ee/wp/urlslab-download/594ee1471899220bb36016f0826c0f94/hubspot-homepage-718x335.png.webp 718w, https://www.liveagent.ee/wp/urlslab-download/adcd3122782fab01685f279a98a0f99b/hubspot-homepage-700x327.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/1222209e24529c43d15c90a09cd493a3/hubspot-homepage-185x86.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/fa3401fb1cf4e36a0b13effb56d18daa/hubspot-homepage-110x51.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/17b93d0f825176e5290f395e1e3e29c9/hubspot-homepage-485x226.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/4c4936b344712d3dedc2051ffc2c5811/hubspot-homepage.png.webp 1369w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/fd38d150f99d835878cc85fac94c406d/hubspot-homepage-1024x478.png 1024w, https://www.liveagent.ee/wp/urlslab-download/f2682dcf5b9b45d27942e5461bdff709/hubspot-homepage-300x140.png 300w, https://www.liveagent.ee/wp/urlslab-download/3a08c260cd22c45d9f3542c9937068a9/hubspot-homepage-768x358.png 768w, https://www.liveagent.ee/wp/urlslab-download/885bf60d6a627b9768ba7e9a80b5be66/hubspot-homepage-107x50.png 107w, https://www.liveagent.ee/wp/urlslab-download/15b421b146f4de3d03ca042ebba5f949/hubspot-homepage-54x25.png 54w, https://www.liveagent.ee/wp/urlslab-download/f63ce24c05c4169b2194d6c45cdfa753/hubspot-homepage-718x335.png 718w, https://www.liveagent.ee/wp/urlslab-download/e3925b8dce5b937bee4c77f4a275bd8c/hubspot-homepage-700x327.png 700w, https://www.liveagent.ee/wp/urlslab-download/16d806bb1265f8ab943a64a9a6cd2429/hubspot-homepage-185x86.png 185w, https://www.liveagent.ee/wp/urlslab-download/772f9a8cc804aa26fbadc6d312588d03/hubspot-homepage-110x51.png 110w, https://www.liveagent.ee/wp/urlslab-download/30a5afb490334ed112e362073c4f4120/hubspot-homepage-485x226.png 485w, https://www.liveagent.ee/wp/urlslab-download/49db0cea5e5097415d4fed579da60fec/hubspot-homepage.png 1369w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/5d2cc4ea1c55b0331f8e096c6826774a/hubspot-homepage-1024x478.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="478" alt="Hubspot Service Hub ticketing tool homepage" class="wp-image-561108" data-src="https://www.liveagent.ee/wp/urlslab-download/fd38d150f99d835878cc85fac94c406d/hubspot-homepage-1024x478.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture></a></figure> <p>HubSpot võimaldab igas suuruses ettevõtetel suurendada klientide seotust ajaveebide, sotsiaalmeedia, sihtlehtede, meilikampaaniate, veebisaidi sisuhalduse, veebianalüütika ja aruandluse kaudu.</p> <h4 class="wp-block-heading" id="recommended-for-email-marketing">Soovitatav e-posti turunduseks</h4> <p>Hubspot on soovitatav ettevõtetele, kes kasutavad e-posti turundust. Hubspot võimaldab ööpäevaringselt iseteeninduslahendusi, pakkudes samal ajal meiliturunduse funktsioone, muutes need sobivaks erinevate e-turunduse valdkondadega tegelejatele.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Hubspot on ainulaadne, pakkudes juurdepääsu isikupärastatud meililahendustele ja klienditeeninduse lahendustele ühes rakenduses. Hubspot on algselt kallim kui muud võimalused, kuid sellel on palju erinevaid võimalusi, muutes Hubspoti keskmistele ja suurtele ettevõtetele kättesaadavamaks.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Reaalajas analüütika</li> <li>Iseteenindusportaal</li> <li>Sündmuse käivitatud toimingud</li> <li>Google Analyticsi integreerimine</li> <li>Mitme konto haldus</li> <li>SEO haldus</li> </ul> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Hubspot pakub tasuta versiooni ja tasuta prooviversiooni. Peale selle on valikud nagu 50 dollarit kuus, 600 dollarit aastas, 1780 dollarit kuus või 19 200 dollarit aastas ja 4000 dollarit kuus või 48 000 dollarit aastas.</p> <h3 class="wp-block-heading" id="9-ada">9. Ada</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/ada-home-page.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Ada Home Page.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/047a4f6c22af28a13f41aa9703326887/ada-home-page-1024x556.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/a1fe4a4a9e748ca91ad55eeb9e2512b4/ada-home-page-300x163.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/ec3cf60cd4c99fe83475e0086d55e76a/ada-home-page-768x417.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/0c88cda894550a35bc3b31366042569d/ada-home-page-92x50.png.webp 92w, https://www.liveagent.ee/wp/urlslab-download/a93cf659c04556eb8671db62537b3622/ada-home-page-46x25.png.webp 46w, https://www.liveagent.ee/wp/urlslab-download/0a624410ccdf4f2a754fd963f14108b4/ada-home-page-617x335.png.webp 617w, https://www.liveagent.ee/wp/urlslab-download/4f13c55c78174435fa7155e44e492609/ada-home-page-700x380.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/2dc6ac94c0ec0f2bbe60298def291c69/ada-home-page-185x100.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/fcff4a6d4e0f3dacd890fb918f332ab1/ada-home-page-110x60.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/aae1ea206b895ab1c41df5e1771393af/ada-home-page-485x263.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/bf48c367d204475b532c389237130856/ada-home-page.png.webp 1652w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/007162542741d142ae82f247040fc5c6/ada-home-page-1024x556.png 1024w, https://www.liveagent.ee/wp/urlslab-download/4521f0cc117f6c9439a290913f05c90f/ada-home-page-300x163.png 300w, https://www.liveagent.ee/wp/urlslab-download/5be72c24aa54f6a67d098ec44bb0978a/ada-home-page-768x417.png 768w, https://www.liveagent.ee/wp/urlslab-download/5448c73ae7c61ca8891f97168db3a535/ada-home-page-92x50.png 92w, https://www.liveagent.ee/wp/urlslab-download/f72a5e8dfadd35439a22ec66a51f0a8c/ada-home-page-46x25.png 46w, https://www.liveagent.ee/wp/urlslab-download/6a4f45ed4baa9e8d7f3b59b9b8652201/ada-home-page-617x335.png 617w, https://www.liveagent.ee/wp/urlslab-download/1503147b24374c8ebc01006823fa8a6d/ada-home-page-700x380.png 700w, https://www.liveagent.ee/wp/urlslab-download/26744984e16111d09b5270f68a55db51/ada-home-page-185x100.png 185w, https://www.liveagent.ee/wp/urlslab-download/c4c6f298213639f750fac2cf37e04c64/ada-home-page-110x60.png 110w, https://www.liveagent.ee/wp/urlslab-download/0a576f160432b3acd2247075755faa62/ada-home-page-485x263.png 485w, https://www.liveagent.ee/wp/urlslab-download/c17e05da489c2e6962938d53d167b395/ada-home-page.png 1652w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/047a4f6c22af28a13f41aa9703326887/ada-home-page-1024x556.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="556" alt="Ada homepage" class="wp-image-557429" data-src="https://www.liveagent.ee/wp/urlslab-download/007162542741d142ae82f247040fc5c6/ada-home-page-1024x556.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"></picture></a></figure> <p>Ada ühendab hõlpsasti kasutatava kliendihaldusplatvormi tööriistad Teie lemmik CRM-tööriistadega.</p> <h4 class="wp-block-heading" id="recommended-for-mobile-campaigns">Soovitatav mobiilikampaaniate jaoks</h4> <p>Ada abil saavad ettevõtted luua kõikehõlmavaid ja kaasahaaravaid turunduskampaaniaid, mis on optimeeritud mobiilseadmete jaoks. See teeb Adast suurepärase lahenduse väikestele ja mikroettevõtetele.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Ada erineb teistest pakkujatest, kuna see keskendub Teie klienditeenindust toetavatele mobiilsetele lahendustele.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Sotsiaalne turundus</li> <li>Iseteenindamise lahendused</li> <li>Kohandatavad CTA-d</li> <li>Kanali haldus</li> <li>Dünaamiline sisu</li> <li>Müügivihje haldus</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-24 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-6">Plussid</h4> <ul class="wp-block-list"> <li>Mõjustab turundustööd</li> <li>Praktiline ja lihtne kasutada</li> <li>Pilvepõhine</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-6">Miinused</h4> <ul class="wp-block-list"> <li>E-posti tööriistad võiksid paremad olla</li> <li>Puudub Instagrami integreerimine</li> <li>Minimaalsed telefoni funktsioonid</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Adal on tasuta prooviperiood ja paketid alates hinnast 40 dollarit kuus agendi kohta. Lisaks pakub Ada aastatellimusega 40% allahindlust, kuid hinnapakkumise saamiseks peate nendega otse ühendust võtma.</p> <h3 class="wp-block-heading" id="10-document360">10. Document360</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/document360-homepage.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Document360 Homepage.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/5fbd694c6df2d0bd5ed22b384ffe578b/document360-homepage-1024x489.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/bc4c5626077044c83fcb42c4ddaf0879/document360-homepage-300x143.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/304a093c6d3d612f29998b84c7728602/document360-homepage-768x366.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/d0dff9937a918e9facc6a52cbe746c11/document360-homepage-105x50.png.webp 105w, https://www.liveagent.ee/wp/urlslab-download/cb2a6e2c7c3fcfeb6d70b85631921da6/document360-homepage-52x25.png.webp 52w, https://www.liveagent.ee/wp/urlslab-download/7ba63a30c90898381973788efba7fe42/document360-homepage-702x335.png.webp 702w, https://www.liveagent.ee/wp/urlslab-download/10e92faa384bacf602eadf1d3d38b5dd/document360-homepage-700x334.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/c909fac294da53a1db5ca8f12bed712c/document360-homepage-185x88.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/db0f0859e357b600ba99d19e57fd5dda/document360-homepage-110x52.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/79d6da33967f1ff819ecfe3a8a99bbf2/document360-homepage-485x231.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/8bd1bfe4d3bd4d22fc2477da48a6e97d/document360-homepage.png.webp 1723w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/2e00805502f0abb3af0a9803e17d61a0/document360-homepage-1024x489.png 1024w, https://www.liveagent.ee/wp/urlslab-download/8e9bcdb2265787311fb5356122fa9f68/document360-homepage-300x143.png 300w, https://www.liveagent.ee/wp/urlslab-download/295e0861f9806c5356219ad890bda9ec/document360-homepage-768x366.png 768w, https://www.liveagent.ee/wp/urlslab-download/b429d620898e182a45fd39c147083cac/document360-homepage-105x50.png 105w, https://www.liveagent.ee/wp/urlslab-download/9e8699cf444fc8ab8c61afb0d684ec31/document360-homepage-52x25.png 52w, https://www.liveagent.ee/wp/urlslab-download/2b3c1d9701536f847198b5ca0be93aff/document360-homepage-702x335.png 702w, https://www.liveagent.ee/wp/urlslab-download/3edef7901b5cc47fb6063e806a035db6/document360-homepage-700x334.png 700w, https://www.liveagent.ee/wp/urlslab-download/9e563b408b2faff9ba066a8850a634d8/document360-homepage-185x88.png 185w, https://www.liveagent.ee/wp/urlslab-download/88283ebdc8ae296b881ca97839f51381/document360-homepage-110x52.png 110w, https://www.liveagent.ee/wp/urlslab-download/fd617fb87f4f8989ed37f0e61c688576/document360-homepage-485x231.png 485w, https://www.liveagent.ee/wp/urlslab-download/75a1572d4c2fedf3f63618fd13ab31e6/document360-homepage.png 1723w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/5fbd694c6df2d0bd5ed22b384ffe578b/document360-homepage-1024x489.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="489" alt="Document360 homepage" class="wp-image-561079" data-src="https://www.liveagent.ee/wp/urlslab-download/2e00805502f0abb3af0a9803e17d61a0/document360-homepage-1024x489.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"></picture></a></figure> <p>Document360 võimaldab teil luua teadmistebaasi osi, et vähendada tugitaotlusi kuni 50%.</p> <h4 class="wp-block-heading" id="recommended-for-a-self-service-knowledge-base">Soovitatav iseteeninduse teadmusbaasi jaoks</h4> <p>Document360 sobib suurepäraselt väikestele ja suurtele ettevõtetele, kes soovivad luua ja avaldada kasulikke teadmusbaase, mis vastavad Teie brändi identiteedile. Nendel põhjustel võivad olla väikesed ja keskmise suurusega ettevõtted Document360-st maksimumi.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Põhjus, miks Document360 erineb teistest iseteenindusteenuste pakkujatest, on see, et mitmed asutused, näiteks Harvard, usaldavad selle teadmusbaasi tarkvara.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Iseteenindusportaal</li> <li>Sisuhaldus</li> <li>Koostöö tööriistad</li> <li>Teadmusbaasi haldus</li> <li>Arutelud ja foorumid</li> <li>Täisteksti otsing</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-25 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-7">Plussid</h4> <ul class="wp-block-list"> <li>Abistav klienditugi</li> <li>Keskne teabekeskus</li> <li>Kasutage sisemise või välise teadmusbaasina</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-7">Miinused</h4> <ul class="wp-block-list"> <li>Piiratud funktsioonid</li> <li>Õigekirjakontrolli pole</li> <li>Pole mobiilirakendust</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Document360 pakub lisaks tasuta prooviversioonile 49, 149 ja 299 dollari suurust valikut kuus. Lisaks on olemas plaan Enterprise Plus, kuid hinnapakkumise saamiseks peate nendega otse ühendust võtma.</p> <h3 class="wp-block-heading" id="11-hornbill-service-manager">11. Hornbill Service Manager</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/hornbill-home-page.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Hornbill Home Page.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/45095dde932f72f03c6ca54b894e6009/hornbill-home-page-1024x437.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/3a8958fb6eeb8b9e74972e2af881ef23/hornbill-home-page-300x128.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/6580abcc4cc212b4f05a962b05262767/hornbill-home-page-768x328.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/becc804614f18cb987f7be629ec143c4/hornbill-home-page-117x50.png.webp 117w, https://www.liveagent.ee/wp/urlslab-download/c435c187936a2f9d4ad07fad49bc1c52/hornbill-home-page-59x25.png.webp 59w, https://www.liveagent.ee/wp/urlslab-download/ce32d4a171a53d2db235def661257360/hornbill-home-page-785x335.png.webp 785w, https://www.liveagent.ee/wp/urlslab-download/5009e693dbeaf167ab9eb4fa482a4d2a/hornbill-home-page-700x299.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/7af7f9c1beb62c6249c1e151560d435f/hornbill-home-page-185x79.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/7ab0e8e84758da3c0c014503d1b1bd07/hornbill-home-page-110x47.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/75fd10187864001e1dc7c21e1a727b2d/hornbill-home-page-485x207.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/2e4a7845d836198d0cfd1ff7d2856aaa/hornbill-home-page.png.webp 1616w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/459e5d3840fadcc3aaa5891ecdbe8e1d/hornbill-home-page-1024x437.png 1024w, https://www.liveagent.ee/wp/urlslab-download/03f64ca9908b21edaedb76582a5d5717/hornbill-home-page-300x128.png 300w, https://www.liveagent.ee/wp/urlslab-download/96fb074b915e412570f0586fb2597336/hornbill-home-page-768x328.png 768w, https://www.liveagent.ee/wp/urlslab-download/8bcb0c443c1c4ba5d8ef97f46d035096/hornbill-home-page-117x50.png 117w, https://www.liveagent.ee/wp/urlslab-download/d519f0e68cde043513acc69376caa461/hornbill-home-page-59x25.png 59w, https://www.liveagent.ee/wp/urlslab-download/19fb62469116727c6ea16ffa6bd14d87/hornbill-home-page-785x335.png 785w, https://www.liveagent.ee/wp/urlslab-download/a83890b6d4df1339b66a06877f8d4717/hornbill-home-page-700x299.png 700w, https://www.liveagent.ee/wp/urlslab-download/c4149b991323b667da7a6f83a429cf67/hornbill-home-page-185x79.png 185w, https://www.liveagent.ee/wp/urlslab-download/0326e353e93a4561e5ec7be31321e435/hornbill-home-page-110x47.png 110w, https://www.liveagent.ee/wp/urlslab-download/403b673d33aa81e5bcec13a5649c9a98/hornbill-home-page-485x207.png 485w, https://www.liveagent.ee/wp/urlslab-download/7b564ec9b4e58c64116836f0b9073931/hornbill-home-page.png 1616w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/45095dde932f72f03c6ca54b894e6009/hornbill-home-page-1024x437.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="437" alt="Hornbill homepage" class="wp-image-557487" data-src="https://www.liveagent.ee/wp/urlslab-download/459e5d3840fadcc3aaa5891ecdbe8e1d/hornbill-home-page-1024x437.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"></picture></a></figure> <p>Hornbill Service Manager pakub 100% koodivaba keskkonda koos võimsa <a href="https://www.liveagent.ee/klienditoe-sonastik/stsenaariumi-automatiseerimine/" urlslab_href_old="https://www.liveagent.ee/kundesupport-ordliste/stsenaariumi-automatiseerimine/" title="Stsenaariumi automatiseerimine on protsess, mis on seotud teatud tingimuste reeglitega. Reegli käivitamiseks saate teatud stsenaariume automatiseerida." hreflang="et" onover-preload="1">protsessi automatiseerimisega</a>, mis pakub kiireid teenuseid ja hoiab kokku kulusid.</p> <h4 class="wp-block-heading" id="recommended-for-non-restrictive-tools">Soovitatav mittepiiravate tööriistade jaoks</h4> <p>Hornbill Service Manager eemaldab iseteenindustarkvara kodeerimispiirangud, mis kasutavad automaatseid värskendusi ja spetsiaalseid ressursse.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Hornbill service manager eristab end oma automatiseerimise ja lihtsalt kasutatava iseteenindustarkvaraga, mis aitab väikeettevõtetel kasvada.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Väljalaske haldamine</li> <li>Teadmusbaasi haldus</li> <li>Teenuse aruandlus</li> <li>Problem haldamine</li> <li>Konfiguratsioonihaldus</li> <li>Varade jälgimine</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-26 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-8">Plussid</h4> <ul class="wp-block-list"> <li>Intuitiivne kasutada</li> <li>Lihtne seadistada</li> <li>Kohandatavad protsessid</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-8">Miinused</h4> <ul class="wp-block-list"> <li>Piiratud funktsioonid, nagu juhtpaneeli funktsionaalsus</li> <li>Aruannete rakendamine võib olla keeruline</li> <li>Pärast loomist ei saa pileti tüüpi muuta</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Hornbill Service Manager pakub tasuta prooviversiooni. Peale selle peate pakkumise saamiseks nendega otse ühendust võtma.</p> <h3 class="wp-block-heading" id="12-freshdesk-contact-center">12. Freshdesk kontaktkeskus</h3> <figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/freshdesk-homepage.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Freshdesk Homepage.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/10d4be4857f5b08a56ce89139c5c8718/freshdesk-homepage.png.webp 1732w, https://www.liveagent.ee/wp/urlslab-download/1831b4a445b849096ecea8e1ac3bd2c6/freshdesk-homepage-300x155.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/c877c6e319a130e094f446e5333f6716/freshdesk-homepage-1024x527.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/3d0dfba203850a80624de9cadff716b6/freshdesk-homepage-768x396.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/b1d9736114ed6e11aa555d572a26cb01/freshdesk-homepage-97x50.png.webp 97w, https://www.liveagent.ee/wp/urlslab-download/632a82d4995b4500902a32566c3f1b3c/freshdesk-homepage-49x25.png.webp 49w, https://www.liveagent.ee/wp/urlslab-download/a686b7273b8aa8acd8b1b15b793f2baf/freshdesk-homepage-650x335.png.webp 650w, https://www.liveagent.ee/wp/urlslab-download/6c6c25e753f312e5c8a639c78a4435fe/freshdesk-homepage-700x361.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/a788a2469f8d3458177470f093b0747d/freshdesk-homepage-185x95.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/7f572d5a307ada88465f91e4e1b620fa/freshdesk-homepage-110x57.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/f2f19d4cb4f0e6ba7deb2debad6a693c/freshdesk-homepage-485x250.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1732px) 100vw, 1732px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/3a88ffddee4b7f0cf3d23def1e95170e/freshdesk-homepage.png 1732w, https://www.liveagent.ee/wp/urlslab-download/073217c822ec3c444aa8b34f09ffb0f0/freshdesk-homepage-300x155.png 300w, https://www.liveagent.ee/wp/urlslab-download/8b37f9caf8901d157917823281c29213/freshdesk-homepage-1024x527.png 1024w, https://www.liveagent.ee/wp/urlslab-download/f4fd18347ed4ea9fea19c9ff3a256d6a/freshdesk-homepage-768x396.png 768w, https://www.liveagent.ee/wp/urlslab-download/82d77356eae6d4c1f7d84aead3b85239/freshdesk-homepage-97x50.png 97w, https://www.liveagent.ee/wp/urlslab-download/3d95f3c8584fbe8519270ea1ceca22ad/freshdesk-homepage-49x25.png 49w, https://www.liveagent.ee/wp/urlslab-download/0b940862c88f589d8a4b4073b68e1bda/freshdesk-homepage-650x335.png 650w, https://www.liveagent.ee/wp/urlslab-download/8d71ea4688d23b1dc3e997b3b544f20c/freshdesk-homepage-700x361.png 700w, https://www.liveagent.ee/wp/urlslab-download/05126c19e32771d5a587f73406420c85/freshdesk-homepage-185x95.png 185w, https://www.liveagent.ee/wp/urlslab-download/02441c1e72118b926590a08ad541fc43/freshdesk-homepage-110x57.png 110w, https://www.liveagent.ee/wp/urlslab-download/3642ebf26655fd4a7ce9ca4a07e3d4d6/freshdesk-homepage-485x250.png 485w" urlslab-lazy="yes" sizes="(max-width: 1732px) 100vw, 1732px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/10d4be4857f5b08a56ce89139c5c8718/freshdesk-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1732" height="892" alt="Freshdeski koduleht" class="wp-image-559397" data-src="https://www.liveagent.ee/wp/urlslab-download/3a88ffddee4b7f0cf3d23def1e95170e/freshdesk-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"></picture></a></figure> <p>Freshdesk muudab agendid klientide kaitsjateks läbi sotsiaalmeedia integreerimise Facebooki, Twitteri, Gmaili, LinkedIni ja muuga.</p> <h4 class="wp-block-heading" id="recommended-for-ngos">Soovitatav valitsusvälistele organisatsioonidele</h4> <p>Freshdeski kontaktkeskus haldab ja täiustab telefonivestlusi kõige paremini valitsusväliste organisatsioonide, NFP ja BFSI tööstusharudes, pakkudes jätkusuutlikke iseteeninduslahendusi.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Freshdeski kontaktkeskus eristub tänu oma võimele hõlpsasti hallata ja sujuvamaks muuta keskmiste ja suurte ettevõtete iseteeninduse toiminguid.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Virtuaalne kõnekeskus</li> <li>Aruandlus ja analüüs</li> <li>Töötajate tegevuse jälgimine</li> <li>Koostöövahendid</li> <li>Kombineeritud kõnekeskus</li> <li>Iseteeninduse võimalused</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-27 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-9">Plussid</h4> <ul class="wp-block-list"> <li>Analüüsib iganädalast kõnede mahtu</li> <li>Jälgib klientide probleeme</li> <li>Lihtne seadistada</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-9">Miinused</h4> <ul class="wp-block-list"> <li>Iga pilet suunatakse kontohaldurile</li> <li>Aeglane klienditeeninduse reageerimine</li> <li>Kõnevoogu ei ole lihtne reguleerida</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Lisaks valikule 15 ja 39 dollarit agendi kohta kuus on olemas ka tasuta versioon. Saadaval on ka süsteemi tasuta prooviversioon.</p> <h3 class="wp-block-heading" id="13-helpshift">13. Helpshift</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/helpshift-homepage.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Helpshift Homepage.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/c2ce1103478bb8b9d77fb4e8c2e6eba3/helpshift-homepage-1024x512.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/30d8d17d28935a8c5c4a3db83aa8b1c5/helpshift-homepage-300x150.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/a8408c95250f4a9a59ad0a30d8fa22b0/helpshift-homepage-768x384.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/035eea710b98a5a89ceb1609d4e0117f/helpshift-homepage-100x50.png.webp 100w, https://www.liveagent.ee/wp/urlslab-download/5038b668acdbcfa232845958487ed17e/helpshift-homepage-50x25.png.webp 50w, https://www.liveagent.ee/wp/urlslab-download/981bcaff5cfba2bf84cf956e326b451a/helpshift-homepage-670x335.png.webp 670w, https://www.liveagent.ee/wp/urlslab-download/14073f6ae82a1312cfe12876661110b7/helpshift-homepage-700x350.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/65a9a6c4185bd9a7016b66f4bf154bf3/helpshift-homepage-185x93.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/34bf31790a0fec7d6b75bc2a3ce4ed04/helpshift-homepage-110x55.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/a3dd7f51416dad69cb76d6ddbb47dd98/helpshift-homepage-485x243.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/2a06f8eca1f0761537412f231c21959b/helpshift-homepage.png.webp 1882w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/4a0828ffd5eec99b45c4ea27f02b08b9/helpshift-homepage-1024x512.png 1024w, https://www.liveagent.ee/wp/urlslab-download/a6462cf709cbd07879c152e46d773d0e/helpshift-homepage-300x150.png 300w, https://www.liveagent.ee/wp/urlslab-download/6adf35f5e786e7e2ad4c1bf3282bdc27/helpshift-homepage-768x384.png 768w, https://www.liveagent.ee/wp/urlslab-download/8d2c0a84ec114e0e52ca88f9ea8d3b01/helpshift-homepage-100x50.png 100w, https://www.liveagent.ee/wp/urlslab-download/ce11bb3ed2f0122ef7874f62602431be/helpshift-homepage-50x25.png 50w, https://www.liveagent.ee/wp/urlslab-download/76e849e3b893e602bb2844a740c681d2/helpshift-homepage-670x335.png 670w, https://www.liveagent.ee/wp/urlslab-download/247a4bf036c7151ac8f43df7f8f9a5ae/helpshift-homepage-700x350.png 700w, https://www.liveagent.ee/wp/urlslab-download/6012f16eb9df73b266919ba0ae3f55c7/helpshift-homepage-185x93.png 185w, https://www.liveagent.ee/wp/urlslab-download/7cfdb9cbb6164048d558e0910b6d7da9/helpshift-homepage-110x55.png 110w, https://www.liveagent.ee/wp/urlslab-download/eeab9afb7f2f09dd085791597806301b/helpshift-homepage-485x243.png 485w, https://www.liveagent.ee/wp/urlslab-download/7b240803357738ee61a54d3b495955ff/helpshift-homepage.png 1882w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/c2ce1103478bb8b9d77fb4e8c2e6eba3/helpshift-homepage-1024x512.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="512" alt="Helpshift homepage" class="wp-image-561049" data-src="https://www.liveagent.ee/wp/urlslab-download/4a0828ffd5eec99b45c4ea27f02b08b9/helpshift-homepage-1024x512.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"></picture></a></figure> <p>Helpshift platvorm integreerib automatiseerimise, robotid, sõnumivahetuse ja tehisintellekti skaleeruvasse klienditeenindusplatvormi.</p> <h4 class="wp-block-heading" id="recommended-for-a-unique-payment-plan">Soovitatav unikaalse makseplaani poolest</h4> <p>Väikestele ja keskmise suurusega ettevõtetele mõeldud Helpshift pakub telefoni- ja veebipõhist vestlustuge ainulaadse makseplaaniga, mis põhineb kliendi suhtlusel.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Helpshift on ainulaadne, kuna tal on kogemusi tehisintellekti kasutavate mobiilplatvormide ja mobiilimängude iseteeninduslahenduste haldamisel, mistõttu on Helpshift ideaalne digitaalse loomingu valdkonna ettevõtjatele.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Vestlusrobot</li> <li>Teadmusbaasi haldus</li> <li>Kaugjuurdepääs ja -juhtimine</li> <li>Konserveeritud sõnumid</li> <li>Piletite haldamine</li> <li>Iseteenindusportaal</li> </ul> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Helpshifti maksemudel põhineb lõpetatud klienditeeninduse suhtlusel, mis tähendab, et maksate ainult nende probleemide eest, mille lahendate. Helpshift pakub nii oma tarkvara tasuta prooviversiooni kui ka tasuta versiooni. Hinnapakkumise saamiseks peate siiski nendega ühendust võtma.</p> <h3 class="wp-block-heading" id="14-teamsupport">14. TeamSupport</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/teamsupport-website.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Teamsupport Website.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/41ce3caa01909b1edf93c7aeaa291d4b/teamsupport-website-1024x484.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/d6cc28609d998d237f69d2b93866688c/teamsupport-website-300x142.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/140b9d05f33737b0e48d72d008bccbe4/teamsupport-website-768x363.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/49fa1b7a98f19bee67901d3e65ba7999/teamsupport-website-106x50.png.webp 106w, https://www.liveagent.ee/wp/urlslab-download/5c5ba87fa0d39a5d96a347605a5ca897/teamsupport-website-53x25.png.webp 53w, https://www.liveagent.ee/wp/urlslab-download/48ebd9b3bfe3523880fd4123159717aa/teamsupport-website-709x335.png.webp 709w, https://www.liveagent.ee/wp/urlslab-download/33f9b01710970d738cc61ac06ebc9a71/teamsupport-website-700x331.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/bbc1b5d22630304a65da43eb7b1d1db2/teamsupport-website-185x87.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/888a4c6c62ed14a39e87567d4f3c6425/teamsupport-website-110x52.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/be90cdf841fa82528d4da84ed00604d4/teamsupport-website-485x229.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/9f0a89527893e3ca694f002f3bc90854/teamsupport-website.png.webp 1738w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/355b5b8dfbf8d7d225ea6fc51729eb92/teamsupport-website-1024x484.png 1024w, https://www.liveagent.ee/wp/urlslab-download/d2a70bd54a59f4f3e5dbb9b85d61ae3d/teamsupport-website-300x142.png 300w, https://www.liveagent.ee/wp/urlslab-download/6cc8053227442113b73ddd5ca3a77f0b/teamsupport-website-768x363.png 768w, https://www.liveagent.ee/wp/urlslab-download/9d1f42d7e00e9c742e37252a47793f97/teamsupport-website-106x50.png 106w, https://www.liveagent.ee/wp/urlslab-download/5da8e445537b99b45d242f42b0f9ed29/teamsupport-website-53x25.png 53w, https://www.liveagent.ee/wp/urlslab-download/7d16a0a2ef9fe1411addc89b1f4b73e9/teamsupport-website-709x335.png 709w, https://www.liveagent.ee/wp/urlslab-download/b9cd45bebaaf576a927dc7d23cbfd7fd/teamsupport-website-700x331.png 700w, https://www.liveagent.ee/wp/urlslab-download/d62333295b6660a4434566e91a5eb3b0/teamsupport-website-185x87.png 185w, https://www.liveagent.ee/wp/urlslab-download/ebafd26a435719272387c85e0ebf53db/teamsupport-website-110x52.png 110w, https://www.liveagent.ee/wp/urlslab-download/136a9c20d73557a620c887152d5b15c0/teamsupport-website-485x229.png 485w, https://www.liveagent.ee/wp/urlslab-download/4d4a4e809e9b73d1f120e17ec8a9bbc8/teamsupport-website.png 1738w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/41ce3caa01909b1edf93c7aeaa291d4b/teamsupport-website-1024x484.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="484" alt="TeamSupporti koduleht" class="wp-image-555120" data-src="https://www.liveagent.ee/wp/urlslab-download/355b5b8dfbf8d7d225ea6fc51729eb92/teamsupport-website-1024x484.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"></picture></a></figure> <p>Teamsupport kasutab tõhusat piletihaldust ja omnikanali tuge, et pakkuda iseteenindusvõimalusi mitmes digitaalkanalis, võimaldades ettevõtetel hõlpsat skaleeritavust ning pakkudes samal ajal suurepärast klienditeenindust.</p> <h4 class="wp-block-heading" id="recommended-for-b2b-needs">Soovitatav B2B vajadusteks</h4> <p>Spetsiaalselt ettevõtetele, kes peavad oma tööriistu kõrgetasemeliste probleemide lahendamiseks skaleerima. Teamsupport on neile õige lahendus.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Teamsupport on ainulaadne, kuna see võimaldab suurtel meeskondadel jälgida <a href="https://www.liveagent.ee/funktsioonid/piletite-uhendamine/" title="Kui saate kunagi samade probleemide kohta mitu piletit, ühendage piletid üheks ja säästke sellega aega." hreflang="et" onover-preload="1">pileti</a> kohta lisateavet, mitte ainult probleemi. Lisaks saate oma ettevõtte iseteenindusvõimalusi sujuvamaks muuta.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Mitme kanaliline suhtlus</li> <li>Iseteenindusportaal</li> <li>Kõnekeskuse haldus</li> <li>Töövoo konfiguratsioon</li> <li>Aruandlus ja analüüs</li> <li>Reaalajas vestlus</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-10">Plussid</h4> <ul class="wp-block-list"> <li>Ööpäevaringne tugi</li> <li>Meeskonna ja töövoo juhtimine</li> <li>Intuitiivne funktsionaalsus</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-10">Miinused</h4> <ul class="wp-block-list"> <li>“Kohmakas” tarkvara</li> <li>Seadistamine võib olla segane</li> <li>Piiratud kohandamine</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Teamsupport pakub tasuta prooviversiooni lisaks 50 ja 69 dollarilisele agendi kuuplaanile. Teamsupport pakub ka oma tarkvara tasuta versiooni.</p> <h3 class="wp-block-heading" id="15-kustomer">15. Kustomer</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/kustomer-home-page.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Kustomer Home Page.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/2bbbf62b5c4965b8b3a4ec6c918a87ae/kustomer-home-page-1024x547.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/fefd34501658ba080b3b54c0bff6cd99/kustomer-home-page-300x160.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/784e2c59559fd6fd74bb76e1a728da81/kustomer-home-page-768x410.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/9342a8592d64a2f6a3750657d0f25973/kustomer-home-page-94x50.png.webp 94w, https://www.liveagent.ee/wp/urlslab-download/7e9587e5c1c6c21d211829d49b5d9f63/kustomer-home-page-47x25.png.webp 47w, https://www.liveagent.ee/wp/urlslab-download/cdd17d3b49fdc8189ba23796a07d8938/kustomer-home-page-628x335.png.webp 628w, https://www.liveagent.ee/wp/urlslab-download/86c340048694563dbd5adec04c628f36/kustomer-home-page-700x374.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/fea1b7f28d65779e504dbd3573d352d4/kustomer-home-page-185x99.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/04034cf4c5b89672df9e1bc792c7edb8/kustomer-home-page-110x59.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/593f5c09dc60213472ab08c82567fc04/kustomer-home-page-485x259.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/47ffe99370a2f0e6bce746dcd6529e64/kustomer-home-page.png.webp 1731w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/29508d229a215eeeeae4575b3ad9545e/kustomer-home-page-1024x547.png 1024w, https://www.liveagent.ee/wp/urlslab-download/0de15c920f457fa1b273d49d59955d9a/kustomer-home-page-300x160.png 300w, https://www.liveagent.ee/wp/urlslab-download/921bab3f4b281cf3a382b86452145f2f/kustomer-home-page-768x410.png 768w, https://www.liveagent.ee/wp/urlslab-download/de05055f78bce948796f025ae74cf478/kustomer-home-page-94x50.png 94w, https://www.liveagent.ee/wp/urlslab-download/32ccfd0318c0bfe53649f8f544aa229b/kustomer-home-page-47x25.png 47w, https://www.liveagent.ee/wp/urlslab-download/49f80a898aa4bece7a83f0d5f2801a92/kustomer-home-page-628x335.png 628w, https://www.liveagent.ee/wp/urlslab-download/7c74429f073693d3c3a75456f5bd02ee/kustomer-home-page-700x374.png 700w, https://www.liveagent.ee/wp/urlslab-download/2d16fde1be132d24043bc155306c0a78/kustomer-home-page-185x99.png 185w, https://www.liveagent.ee/wp/urlslab-download/f3ecd647849921b6e2f1eff77fb9f667/kustomer-home-page-110x59.png 110w, https://www.liveagent.ee/wp/urlslab-download/7bd94deac1b61169a0c6741b9db3bad4/kustomer-home-page-485x259.png 485w, https://www.liveagent.ee/wp/urlslab-download/b5eec8b7a79fabb19a5c67fb2dfcd259/kustomer-home-page.png 1731w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/2bbbf62b5c4965b8b3a4ec6c918a87ae/kustomer-home-page-1024x547.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="547" alt="Kustomer homepage" class="wp-image-557545" data-src="https://www.liveagent.ee/wp/urlslab-download/29508d229a215eeeeae4575b3ad9545e/kustomer-home-page-1024x547.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></picture></a></figure> <p>Kustomer võimaldab Teil automatiseerida 40% oma vestlustest, ilma et see kahjustaks pakutava teenuse kvaliteeti.</p> <h4 class="wp-block-heading" id="recommended-for-best-in-class-chatbots">Soovitatav oma klassi parimatele vestlusrobotidele</h4> <p>Kustomer võimaldab kasutajatel luua kohandatavaid roboteid, mis võivad aidata töövoogudes ja klientidega suhtlemisel – muuta sujuvamaks Teie toiminguid ja vähendada ettevõtte kulusid.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Kustomeri ainulaadne aspekt on selle AI-toega eraldussüsteem, mis toimib klientidega suhtlemisel Teie esimese kaitseliinina. Lisaks töötab Kustomer hästi väikeste ja keskmise suurusega ettevõtetega.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Iseteenindusportaal</li> <li>Aruandlus ja analüüs</li> <li>Reaalajas vestlus</li> <li>Virtuaalne assistent</li> <li>Võrgu jälgimine</li> <li>Mitme kanaliga andmete kogumine</li> </ul> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Kustomeri tarkvara on saadaval 89 ja 139 dollari eest. Tarkvara tasuta prooviversiooni ega tasuta versiooni pole saadaval.</p> <h3 class="wp-block-heading" id="16-airkit">16. Airkit</h3> <p>Airkit integreerub Teie veebisaidi backendi, et pakkuda iseteenindusvõimalusi, pakkudes samal ajal Teie klientidele digitaalseid kogemusi.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/airkit-home-page.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Airkit Home Page.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/6f08aecf89e6dfb2e932549898c32aad/airkit-home-page-1024x496.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/fb28308f7fa0b638fc16ce5490666044/airkit-home-page-300x145.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/516d6a1226554b6cd3fc0fb71b98808e/airkit-home-page-768x372.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/9456f8da1e74487ffce3ca32e61fdba3/airkit-home-page-103x50.png.webp 103w, https://www.liveagent.ee/wp/urlslab-download/11dca6aa14a5fea317a25087179f3d8d/airkit-home-page-52x25.png.webp 52w, https://www.liveagent.ee/wp/urlslab-download/15d29bcb76d91b356dd886748f2844c3/airkit-home-page-692x335.png.webp 692w, https://www.liveagent.ee/wp/urlslab-download/5e36ca21438c6ead27a08d8d66610f7a/airkit-home-page-700x339.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/c2f958087edbbba5cbb78346ce0eee4a/airkit-home-page-185x90.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/9ee6f55da26d9bb6a6e2be75bf8ce168/airkit-home-page-110x53.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/69e0f91f94e0e5aa096b62cd9a75c699/airkit-home-page-485x235.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/cfc8ea0a6217ef9edd2a6b33c9665c41/airkit-home-page.png.webp 1695w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/a45b8a5bc4f64040c1f0d75c560f80a0/airkit-home-page-1024x496.png 1024w, https://www.liveagent.ee/wp/urlslab-download/787709507ac9b9139e182e2774c4eddd/airkit-home-page-300x145.png 300w, https://www.liveagent.ee/wp/urlslab-download/f16a4c8abf24dcce85e0b84d7cdd46e8/airkit-home-page-768x372.png 768w, https://www.liveagent.ee/wp/urlslab-download/33f109b6260d9146f2befa55afc0cef8/airkit-home-page-103x50.png 103w, https://www.liveagent.ee/wp/urlslab-download/33c33482e8199c29927efce560fd7713/airkit-home-page-52x25.png 52w, https://www.liveagent.ee/wp/urlslab-download/09fa3f007d740d5a3caad511ba2acfae/airkit-home-page-692x335.png 692w, https://www.liveagent.ee/wp/urlslab-download/fa46b3a29895dcf5c6ee152a4a877dd1/airkit-home-page-700x339.png 700w, https://www.liveagent.ee/wp/urlslab-download/df6c0faaba007e0a8440d1bcef150ea4/airkit-home-page-185x90.png 185w, https://www.liveagent.ee/wp/urlslab-download/a0635cf8bb92d11200f8ba4ee2ab97d2/airkit-home-page-110x53.png 110w, https://www.liveagent.ee/wp/urlslab-download/2b7d859b34f30465e06641852dac65d2/airkit-home-page-485x235.png 485w, https://www.liveagent.ee/wp/urlslab-download/8c1896667b41e5fa5168f798c79d4356/airkit-home-page.png 1695w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/6f08aecf89e6dfb2e932549898c32aad/airkit-home-page-1024x496.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="496" alt="Airkit homepage" class="wp-image-557574" data-src="https://www.liveagent.ee/wp/urlslab-download/a45b8a5bc4f64040c1f0d75c560f80a0/airkit-home-page-1024x496.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"></picture></a></figure> <h4 class="wp-block-heading" id="recommended-for-engineering-teams">Soovitatav insenerimeeskondadele</h4> <p>Airkit võimaldab insenerimeeskondadel juurutada veebisaidi taustaprogrammi täiendavaid klienditeeninduse funktsioone, ilma et oleks vaja täiendavaid töötajaid palgata.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Erinevalt teistest pakkujatest pakub Airkit kohandatud automatiseerimist, mida saab integreerida Teie backendi. Seega on see suurepärane valik keskmistele ja suurtele ettevõtetele.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Aruandlus ja analüüs</li> <li>Iseteeninduse võimalused</li> <li>API</li> <li>Kolmanda osapoole integratsioon</li> <li>Andmete kogumine</li> <li>Kohandatavad mallid</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-29 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-11">Plussid</h4> <ul class="wp-block-list"> <li>Lihtne kasutada</li> <li>Klienditeeninduse tugi</li> <li>Iseteeninduse funktsioonid</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-11">Miinused</h4> <ul class="wp-block-list"> <li>Piiratud funktsioonid</li> <li>Uus tarkvara</li> <li>Puudub Google Analyticsi integratsioon</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Võite proovida Airkit tasuta, kuid oma ettevõttele kohandatud hinnapakkumise saamiseks peate nendega otse ühendust võtma.</p> <h3 class="wp-block-heading" id="17-livehelpnow">17. LiveHelpNow</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/livehelpnow-home-page.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Livehelpnow Home Page.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/f5614e9e70953e4e7c7e1aeff0ba05e9/livehelpnow-home-page-1024x483.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/1745ad9add503a112ba2fb15328f6a6f/livehelpnow-home-page-300x142.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/f79f1b39e00fe1b4680983862ccc58d0/livehelpnow-home-page-768x362.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/0f249d8c9249c1bb55e2f504d9bb6e4c/livehelpnow-home-page-106x50.png.webp 106w, https://www.liveagent.ee/wp/urlslab-download/091f9585c71011aed384e540b0b8158a/livehelpnow-home-page-53x25.png.webp 53w, https://www.liveagent.ee/wp/urlslab-download/3e6199f5ff213d73dccd578e5b78500a/livehelpnow-home-page-710x335.png.webp 710w, https://www.liveagent.ee/wp/urlslab-download/ea3c2b27f7b00ccbb1afaca70e33c4ee/livehelpnow-home-page-700x330.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/b6e1ddc2380133b7160c40f732e6ae11/livehelpnow-home-page-185x87.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/56c64ccb96ce81b0b345b82bc2ff43ec/livehelpnow-home-page-110x52.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/617bbd7b77f1384c4c8474c186811593/livehelpnow-home-page-485x229.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/10312fdc296509fc49e13cd9abcfd2ec/livehelpnow-home-page.png.webp 1836w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/fdad20da69471c25506b4a4ad32fe290/livehelpnow-home-page-1024x483.png 1024w, https://www.liveagent.ee/wp/urlslab-download/1a70b7af67ae226e2fcb429207ddbbbc/livehelpnow-home-page-300x142.png 300w, https://www.liveagent.ee/wp/urlslab-download/d02d1a787674061a02cafa1e4890caf5/livehelpnow-home-page-768x362.png 768w, https://www.liveagent.ee/wp/urlslab-download/a5ee23f57287394acdb69b4a3e244b3e/livehelpnow-home-page-106x50.png 106w, https://www.liveagent.ee/wp/urlslab-download/63dfff7d085252b4794f6e7daf0373c1/livehelpnow-home-page-53x25.png 53w, https://www.liveagent.ee/wp/urlslab-download/2d9ffe3f151bedee637d16c164ad9d6d/livehelpnow-home-page-710x335.png 710w, https://www.liveagent.ee/wp/urlslab-download/8a2a290e88917d3bee50ac72c21b6e2e/livehelpnow-home-page-700x330.png 700w, https://www.liveagent.ee/wp/urlslab-download/2ec5ef432f02a3889d1ec7bee7c11e9d/livehelpnow-home-page-185x87.png 185w, https://www.liveagent.ee/wp/urlslab-download/e16ea94accc298ee1405bc94a19204f6/livehelpnow-home-page-110x52.png 110w, https://www.liveagent.ee/wp/urlslab-download/8db0cd1db6334fde90a1a560ceb2a402/livehelpnow-home-page-485x229.png 485w, https://www.liveagent.ee/wp/urlslab-download/27479b77e996c556931af10bea575463/livehelpnow-home-page.png 1836w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/f5614e9e70953e4e7c7e1aeff0ba05e9/livehelpnow-home-page-1024x483.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="483" alt="LiveHelpNow homepage" class="wp-image-557604" data-src="https://www.liveagent.ee/wp/urlslab-download/fdad20da69471c25506b4a4ad32fe290/livehelpnow-home-page-1024x483.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"></picture></a></figure> <p>LiveHelpNow pakub oma kasutajatoe tarkvaras mitmeid funktsioone, nagu reaalajas vestlus, teadmusbaas ja meilihaldus.</p> <h4 class="wp-block-heading" id="recommended-for-customer-contact-management">Soovitatav kliendikontaktide haldamiseks</h4> <p>LiveHelpNow on soovitatav kasutada selle auhinnatud <a href="https://www.liveagent.ee/tasuta-reaalajas-vestluse-tarkvara/" title="LiveAgenti tasuta reaalajas vestluse tarkvara võimaldab Teil suhelda veebisaidi külastajatega ja muuta nad tõhusalt klientideks. Kasutage ära kiireimat vestlusvidinat." hreflang="et" onover-preload="1">reaalajas</a> vestlustarkvara poolest, mis võib erinevate funktsioonidega aidata eriti väikeseid ja keskmise suurusega ettevõtteid.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>LiveHelpNow paistab silma sellega, et keskendub klientide rahulolu parandamisele iseteeninduslahenduste ja müügivihjete genereerimise abil müügi suurendamisele.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Iseteenindusportaal</li> <li>Kohandatavad ja manustatud aknad</li> <li>Mitme kanaliline suhtlus</li> <li>Geo-sihtimine</li> <li>Kõnekeskuse haldus</li> <li>Konserveeritud sõnumid</li> <li>IT varade haldus</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-30 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-12">Plussid</h4> <ul class="wp-block-list"> <li>Lihtne rakendada</li> <li>Kasulik analüütika</li> <li>Klienditeeninduse automatiseerimine</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-12">Miinused</h4> <ul class="wp-block-list"> <li>Piiratud kohandamine</li> <li>Piiratud kohandamine</li> <li>Piiratud funktsioonid ja kasutajaliides</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>LiveHelpNow pakub meilipiletite haldamist, reaalajas vestlust ja teadmistebaasi valikuid alates 21 dollarist. Lisaks ei paku nad tasuta versiooni, vaid ainult tasuta prooviversiooni.</p> <h3 class="wp-block-heading" id="18-replicant">18. Replicant</h3> <figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/replicant-home-page.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Replicant Home Page.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/00091aca9ed9f73fcf8d1210b54f1520/replicant-home-page.png.webp 1829w, https://www.liveagent.ee/wp/urlslab-download/67f10745176f899caacc5a42bfa07d39/replicant-home-page-300x133.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/95ffe57d2ceb099d479017b41964c827/replicant-home-page-1024x454.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/a94a6cad82a19f4ff9492af733925a9d/replicant-home-page-768x341.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/4e099cd144e7554d65952997810ee50f/replicant-home-page-113x50.png.webp 113w, https://www.liveagent.ee/wp/urlslab-download/7678cdff12968b7a298edfda18ff93d4/replicant-home-page-56x25.png.webp 56w, https://www.liveagent.ee/wp/urlslab-download/aa4d0837946bf21e68d50ebc17de12d0/replicant-home-page-756x335.png.webp 756w, https://www.liveagent.ee/wp/urlslab-download/f2f7594b1c1f32c725b47b3a0cfda59c/replicant-home-page-700x310.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/757afee5b5be52dffa9f228076cf1af8/replicant-home-page-185x82.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/f70462a145b826589863d5b8299a57fe/replicant-home-page-110x49.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/9104e4a5db9ad74207ab5d60caeec29c/replicant-home-page-485x215.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1829px) 100vw, 1829px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/8736b36304ef4e1637b0a0fb1d698bf6/replicant-home-page.png 1829w, https://www.liveagent.ee/wp/urlslab-download/0cd547d6f153de028a76ab150dccfc7d/replicant-home-page-300x133.png 300w, https://www.liveagent.ee/wp/urlslab-download/5ea0d31dcc7b6874bd47a1ad4420562b/replicant-home-page-1024x454.png 1024w, https://www.liveagent.ee/wp/urlslab-download/fb8a5937de32728a1867def4c52ba262/replicant-home-page-768x341.png 768w, https://www.liveagent.ee/wp/urlslab-download/d24bfd66108cc97ac4ca84347f4be090/replicant-home-page-113x50.png 113w, https://www.liveagent.ee/wp/urlslab-download/c385af09bf29286c5b23b669a1fd658b/replicant-home-page-56x25.png 56w, https://www.liveagent.ee/wp/urlslab-download/508f05165ffb59237d29a4c34a4addc0/replicant-home-page-756x335.png 756w, https://www.liveagent.ee/wp/urlslab-download/b06d3909fdc986fb72a7f90b0f30c750/replicant-home-page-700x310.png 700w, https://www.liveagent.ee/wp/urlslab-download/f034c503697ab8940d563ecc05ea41e2/replicant-home-page-185x82.png 185w, https://www.liveagent.ee/wp/urlslab-download/6a1fbaa78178a9d8d4015b024fb8ab20/replicant-home-page-110x49.png 110w, https://www.liveagent.ee/wp/urlslab-download/07ff8b3af63ae1c003ddc9e9d7972d4a/replicant-home-page-485x215.png 485w" urlslab-lazy="yes" sizes="(max-width: 1829px) 100vw, 1829px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/00091aca9ed9f73fcf8d1210b54f1520/replicant-home-page.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1829" height="811" alt="Replicanti koduleht" class="wp-image-560988" data-src="https://www.liveagent.ee/wp/urlslab-download/8736b36304ef4e1637b0a0fb1d698bf6/replicant-home-page.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"></picture></a></figure> <p>Replicant pakub klientide lahendamise tarkvara, mis kasutab tehisintellekti klientidega suhtlemiseks ja küsimustele viivituseta vastamiseks.</p> <h4 class="wp-block-heading" id="recommended-for-ai-voice-support">Soovitatav AI hääletoe poolest</h4> <p>Replicant võib aidata suurimatel ettevõtetel AI-häälkõnede abil oma klienditeenindust automatiseerida. Kliendikõnede kõiki aspekte saab hallata koos teadmiste andmebaasidega, mis pakuvad koheseid lahendusi. Replicant pakub ööpäevaringset kliendituge hääl-AI kaudu telefoni teel, et lahendada klientide probleemid kiiresti ja loomulikult.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Replicant on ainulaadne oma võime poolest klienditeeninduse automatiseerimiseks kasutada <a href="https://www.liveagent.com/blog/ai-in-customer-service/" urlslab_href_old="https://www.liveagent.com/blog/role-of-machine-learning-in-customer-experience/" title="Find out how AI redefines customer experience and improves customer service. Learn from real-life examples and use cases." hreflang="en-US" onover-preload="1">AI häältuge</a>.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Kõne süntees</li> <li>Vestlusrobot</li> <li>Kontekstuaalne juhendamine</li> <li>Reaalajas vestlus</li> <li>Mitme kanaliline suhtlus</li> <li>Mitme kanaliline suhtlus</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-31 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-13">Plussid</h4> <ul class="wp-block-list"> <li>Abivalmis klienditeeniundus</li> <li>AI häälkõned</li> <li>Klientidele keskenduv tarkvara</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-13">Miinused</h4> <ul class="wp-block-list"> <li>Piiratud funktsioonid</li> <li>Õppimiskõver</li> <li>Piiratud kohandamine</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Replicant pakub oma autonoomse kontaktkeskuse tasuta demo, kuid hinnapakkumise saamiseks peate nendega otse ühendust võtma.</p> <h3 class="wp-block-heading" id="19-apty">19. Apty</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/apty-home-page.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Apty Home Page.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/6b628596563acc7405bfdd73ff2e52e7/apty-home-page-1024x516.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/86c91c43e227b1a88bb870a8f0a0b4bb/apty-home-page-300x151.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/86009080699772e7ca446c463ecd5a36/apty-home-page-768x387.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/e752bfc2223fed0328f839cbbaa70329/apty-home-page-99x50.png.webp 99w, https://www.liveagent.ee/wp/urlslab-download/8d24f44eefcfd76345b528f74500bf33/apty-home-page-50x25.png.webp 50w, https://www.liveagent.ee/wp/urlslab-download/5e8900bedcb19ba3734362672f181fb3/apty-home-page-665x335.png.webp 665w, https://www.liveagent.ee/wp/urlslab-download/50e13ebca85f1fa471ab2d4f430246f0/apty-home-page-700x353.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/287d229d8721060545e17c9979ee5ab5/apty-home-page-185x93.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/ce56d2e903d75d0b1f190c5f76ac2c0c/apty-home-page-110x55.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/42a57a1d3b3ba81c47c37e566e12f650/apty-home-page-485x244.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/47c76decc1efdcec2acfb2c6e580c787/apty-home-page.png.webp 1857w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/13617356b7c024124debc455a823130e/apty-home-page-1024x516.png 1024w, https://www.liveagent.ee/wp/urlslab-download/d8a79c8c9b7c957210d6e69fb7e495b7/apty-home-page-300x151.png 300w, https://www.liveagent.ee/wp/urlslab-download/3cb71146928d8dee796552606ef737e8/apty-home-page-768x387.png 768w, https://www.liveagent.ee/wp/urlslab-download/25155655c310360463f5da2dcc2463c3/apty-home-page-99x50.png 99w, https://www.liveagent.ee/wp/urlslab-download/1ce33670f342b7ef48ccaa884e3bbae0/apty-home-page-50x25.png 50w, https://www.liveagent.ee/wp/urlslab-download/2c40a3ed34bbb134a0b534bd99668532/apty-home-page-665x335.png 665w, https://www.liveagent.ee/wp/urlslab-download/ae35459885a10f474ca0f39c761dbce0/apty-home-page-700x353.png 700w, https://www.liveagent.ee/wp/urlslab-download/5c0bcd51799b6cce84157d6268d5fec8/apty-home-page-185x93.png 185w, https://www.liveagent.ee/wp/urlslab-download/5c58502b1d232ff0724021e6474a649e/apty-home-page-110x55.png 110w, https://www.liveagent.ee/wp/urlslab-download/fe407b3fc0e5ed46abb397faf58614a8/apty-home-page-485x244.png 485w, https://www.liveagent.ee/wp/urlslab-download/86eae68c886261038b34d3a8340ee8b4/apty-home-page.png 1857w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/6b628596563acc7405bfdd73ff2e52e7/apty-home-page-1024x516.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="516" alt="Apty homepage" class="wp-image-557662" data-src="https://www.liveagent.ee/wp/urlslab-download/13617356b7c024124debc455a823130e/apty-home-page-1024x516.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"></picture></a></figure> <p>Apty aitab parandada töötajate tootlikkust, vähendada koolituskulusid ja suurendada tarkvara ROI-d, kasutades nende ekraanil kuvatavat juhendamisplatvormi.</p> <h4 class="wp-block-heading" id="recommended-for-improving-features">Soovitatav funktsioonide täiustamiseks</h4> <p>Apty aitab ettevõtetel täiustada oma praegust toodet ja võtta kasutusele kliendisõbralikud funktsioonid, kasutades oma SaaS-i toodet.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Apty eristab end teistest pakkujatest, kuna suudab pakkuda kliendisõbralikke funktsioone teistest pakkujatest madalama hinnaga. Muutes Apty klienditeeninduse lahenduseks väikestele ja keskmise suurusega ettevõtetele.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Kasutaja liitumine</li> <li>Käivitamise juhtimine</li> <li>Rakendusesisene koolitus</li> <li>Kontekstuaalne juhendamine</li> <li>Sisu loomine</li> <li>Küsitlused ja tagasiside</li> </ul> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-32 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-pros-14">Plussid</h4> <ul class="wp-block-list"> <li>Ülevaated ja andmed</li> <li>Aitab kasutajate sisseelamisel</li> <li>Abistav klienditugi</li> </ul> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group bullet-list__fourth is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="h-cons-14">Miinused</h4> <ul class="wp-block-list"> <li>Kasutajate õppimiskõver</li> <li>Piiratud tarkvara integreerimine</li> <li>Pole veebifoorumit ega kogukonda</li> </ul> </div> </div> </div> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Apty pakub oma tarkvara tasuta prooviversiooni ja tasuta versiooni. Kui soovite kasutada kõiki nende funktsioone, võtke ühendust otse Aptyga, et luua kohandatud plaan ja saada Teile sobiv pakkumine.</p> <h3 class="wp-block-heading" id="20-solvvy">20. Solvvy</h3> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/12/solvvy-home-page.png" data-lightbox="gallery" title="App - Uploads - 2021 - 12 - Solvvy Home Page.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/f8767dd9bcd951a7b04c228c94bdc3b9/solvvy-home-page-1024x421.png.webp 1024w, https://www.liveagent.ee/wp/urlslab-download/7701ecc55687052e1d6918bfbfd7e6e3/solvvy-home-page-300x123.png.webp 300w, https://www.liveagent.ee/wp/urlslab-download/eaba11a2e924404b9351d86f8d716842/solvvy-home-page-768x316.png.webp 768w, https://www.liveagent.ee/wp/urlslab-download/aa2997b9c47552036e6a3f853c0cdfa1/solvvy-home-page-122x50.png.webp 122w, https://www.liveagent.ee/wp/urlslab-download/b9e82a9d922caf46659be98b87f12a2f/solvvy-home-page-61x25.png.webp 61w, https://www.liveagent.ee/wp/urlslab-download/293248a3c63f618c71e21eac753a98d9/solvvy-home-page-815x335.png.webp 815w, https://www.liveagent.ee/wp/urlslab-download/30efa4c209f616e9f7c85204c316c470/solvvy-home-page-700x288.png.webp 700w, https://www.liveagent.ee/wp/urlslab-download/2f714a26834787979567ab2ea353facc/solvvy-home-page-185x76.png.webp 185w, https://www.liveagent.ee/wp/urlslab-download/7650630c447e3df6d8e36da7bf58b276/solvvy-home-page-110x45.png.webp 110w, https://www.liveagent.ee/wp/urlslab-download/c581d710604e7c215a466cac88b462c5/solvvy-home-page-485x199.png.webp 485w, https://www.liveagent.ee/wp/urlslab-download/25a2697abbb17eecc2b97ae4c84e9420/solvvy-home-page.png.webp 1849w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/930d92522e289ac48e433a3d5657b2d4/solvvy-home-page-1024x421.png 1024w, https://www.liveagent.ee/wp/urlslab-download/ec982d73406fd28c93a5af07764a9b20/solvvy-home-page-300x123.png 300w, https://www.liveagent.ee/wp/urlslab-download/b25d376b443dcbcc0e8a7c8af8c44063/solvvy-home-page-768x316.png 768w, https://www.liveagent.ee/wp/urlslab-download/057eb6f02bd397210caac2a947d37a2e/solvvy-home-page-122x50.png 122w, https://www.liveagent.ee/wp/urlslab-download/324a0412fa10d54ee8a246ba2a05eb5f/solvvy-home-page-61x25.png 61w, https://www.liveagent.ee/wp/urlslab-download/9436f67f2e8edb97c7ed46b4ddcb9de1/solvvy-home-page-815x335.png 815w, https://www.liveagent.ee/wp/urlslab-download/d7c16af3f995556e24337dcd2bd4d2cb/solvvy-home-page-700x288.png 700w, https://www.liveagent.ee/wp/urlslab-download/6887397440025e9f49abb7c33e206cec/solvvy-home-page-185x76.png 185w, https://www.liveagent.ee/wp/urlslab-download/9f302c231488a833dd82e85cfe96e540/solvvy-home-page-110x45.png 110w, https://www.liveagent.ee/wp/urlslab-download/021696038ce4a18f789bb8ded6f94761/solvvy-home-page-485x199.png 485w, https://www.liveagent.ee/wp/urlslab-download/5373ce31e9fbafa24d189ebcba78aa57/solvvy-home-page.png 1849w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.ee/wp/urlslab-download/f8767dd9bcd951a7b04c228c94bdc3b9/solvvy-home-page-1024x421.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="421" alt="Solvvy homepage" class="wp-image-557691" data-src="https://www.liveagent.ee/wp/urlslab-download/930d92522e289ac48e433a3d5657b2d4/solvvy-home-page-1024x421.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"></picture></a></figure> <p>Solvvy on pilvepõhine lahendus, mis automatiseerib Teie ettevõtet toimivuse jälgimise ja töövoo toega, kasutades Teie klienditeeninduse vajaduste rahuldamiseks vestlusroboteid.</p> <h4 class="wp-block-heading" id="recommended-for-next-gen-automation">Soovitatav järgmise põlvkonna automatiseerimiseks</h4> <p>Solvvy pakub skaleeritavat isikupärastatud kliendikogemust, kasutades automatiseerimisfunktsioone ja järgmise põlvkonna vestlusbotit, muutes selle ideaalseks lahenduseks väikestele ja suurtele suured ettevõtted, kes soovivad tegevust automatiseerida.</p> <h4 class="wp-block-heading" id="key-features">Põhifunktsioonid</h4> <p>Solvvy eristab end teistest pakkujatest, kasutades kliendikogemuse automatiseerimiseks järgmise põlvkonna vestlusrobotit.</p> <h4 class="wp-block-heading" id="key-features-include">Põhifunktsioonides sisaldub:</h4> <ul class="wp-block-list"> <li>Vestlusrobot</li> <li>Iseteeninduse funktsioonid</li> <li>Eelnevalt konfigureeritud robot</li> <li>Mitme kanaliline suhtlus</li> <li>Teadmusbaas</li> <li>Töövood</li> </ul> <h4 class="wp-block-heading" id="price">Hind</h4> <p>Solvvy pakub kolme teenusetaset: </p> <div class="BlockDiscover BlockDiscover--support-portal" style="" urlslab-lazy-bgimage="https://www.liveagent.ee/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Still didn't make up your mind?</p> <p class="BlockDiscover__text">LiveAgent offers you free trial so you can try all those features and integrations for yourself. Curious about all the opportunities?</p> <div class="BlockDiscover__buttons"> <a href="/prooviperiood/" class="Button Button--knockout" title="Registreeruge LiveAgenti tasuta 14 või 30-päevase prooviperioodiga ja nautige täielikku funktsionaalsust ilma krediitkaardita. Alustage täna ja valige parim plaan oma ettevõttele!" hreflang="et" onover-preload="1"> <span>Try it today!</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Kas soovite LiveAgenti kohta rohkem teada saada? LiveAgenti ja selle edukuse kohta lisateabe saamiseks taotlege tasuta demot." hreflang="et" onover-preload="1"> <span>Planeeri demo</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.liveagent.ee/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> <div data-widget> <link data-href="https://www.liveagent.ee/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?24112680424" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["selfservice"]'); })() </script> <script data-src="https://www.liveagent.ee/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?24112680424"></script> </div> <h2 class="wp-block-heading" id="is-a-trial-version-of-self-service-software-useful">Kas iseteenindustarkvara prooviversioon on kasulik?</h2> <p>Parimal iseteenindustarkvaral on prooviversioon, mis võimaldab töötajatel seda enne ostmist või ettevõttesse juurutamist testida. See annab tööandjale võimaluse jälgida, kuidas nende töötajad tarkvara kasutavad, et teha kindlaks, kas nad vajavad konkreetseid funktsioone või mitte.</p> <h3 class="wp-block-heading" id="advantages-of-the-demo-version-of-self-service-software">Iseteenindustarkvara demoversiooni eelised</h3> <ul class="wp-block-list"> <li>Tasuta prooviversioonid aitavad Teil kindlaks teha, kas konkreetne toode sobib Teie ärieesmärkidega.</li> <li>Tasuta prooviperiood võimaldab Teil midagi proovida ilma raha kulutamata. Kui see Teile pärast prooviperioodi ei meeldi, saate selle lihtsalt desinstallida.</li> <li>Demoversioon vähendab raisatud raha ja aega ostudele, mis ei sobi Teie ettevõttele.</li> <li>Demoversioon võimaldab ettevõtetel näha, kuidas kogu nende meeskond igasse tarkvara moodulisse sobib, ilma et nad peaksid ostma erinevaid versioone.</li> </ul> <h4 class="wp-block-heading" id="get-a-trial-version-of-self-service-software">Hankige iseteenindustarkvara prooviversioon</h4> <p>Võite registreeruda LiveAgenti iseteenindustarkvara <a href="https://www.liveagent.ee/prooviperiood/" title="Registreeruge LiveAgenti tasuta 14 või 30-päevase prooviperioodiga ja nautige täielikku funktsionaalsust ilma krediitkaardita. Alustage täna ja valige parim plaan oma ettevõttele!" hreflang="et" onover-preload="1">tasuta 30-päevasele proovperioodile</a> aadressil <a href="https://www.liveagent.ee/prooviperiood/" title="Registreeruge LiveAgenti tasuta 14 või 30-päevase prooviperioodiga ja nautige täielikku funktsionaalsust ilma krediitkaardita. Alustage täna ja valige parim plaan oma ettevõttele!" hreflang="et" onover-preload="1">/prooviperiood/</a>. Krediitkaarti pole vaja, mistõttu on tarkvara tasuta proovimine ja selle sobivuse kontrollimine lihtsam kui kunagi varem.</p> <h2 class="wp-block-heading" id="conclusion">Järeldus</h2> <p>Kui Teil on ettevõte, teate, kui oluline on klienditeenindus. Lisaks kõikidele Teie muudele kohustustele ja ülesannetele võib ööpäevaringse toe pakkumine olla keeruline. Siin võib abiks olla iseteenindustarkvara. Üks selline süsteem on LiveAgent, mis on loodud spetsiaalselt ettevõtetele, kes otsivad lihtsat viisi, et vabastada oma esindajad korduvatele küsimustele vastamisest, võimaldades neil keskenduda kvaliteetsele teenindusele ja keerukamatele probleemidele. Kliendid saavad ise vastuseid leida, ilma et peaksid kellegagi Teie organisatsioonis ühendust võtma – säästes nii enda kui ka Teie aega. LiveAgent pakub <a href="https://www.liveagent.ee/prooviperiood/" title="Registreeruge LiveAgenti tasuta 14 või 30-päevase prooviperioodiga ja nautige täielikku funktsionaalsust ilma krediitkaardita. Alustage täna ja valige parim plaan oma ettevõttele!" hreflang="et" onover-preload="1">tasuta 30-päevast prooviperioodi</a>, nii et saate seda enne ostmist proovida ja veenduda, et Teie iseteenindustarkvara sobib Teie meeskonnale.</p> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Seotud Artiklid</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.ee/klienditeeninduse-tarkvara/" title="Klienditeeninduse tarkvara ühendab võimsa postkasti, reaalajas vestluse, sisseehitatud kõnekeskuse ja kliendiportaali. Valige oma vajadustele õige." hreflang="et" onover-preload="1"><img alt="Klienditeeninduse tarkvara ühendab võimsa postkasti, reaalajas vestluse, sisseehitatud kõnekeskuse ja kliendiportaali. 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Alustage 14- või 30-päevase tasuta prooviperioodiga ja tõstke oma klienditeeninduse tase uutele kõrgustele. Liituge paljude rahulolevate ettevõtetega, kes usaldavad LiveAgenti, ja nautige 24/7 kliendituge.</p><a href="https://www.liveagent.ee/sotsiaal-meedia-klienditeenindus/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." class="urlslab-rel-res-item-arrow" hreflang="et" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.ee/idufirmad/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="et" onover-preload="1"><img alt="LiveAgent is a help desk solution that connects multiple channels in one interface. 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Sobib idufirmadele kuni 40 töötajaga ja aastakäibega kuni 1 miljon dollarit. Liituge kasvava LiveAgenti perega ja pakkige oma start-upi jaoks parim kliendikogemus. Hankige oma idufirma pakkumine juba täna!</p><a href="https://www.liveagent.ee/idufirmad/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." class="urlslab-rel-res-item-arrow" hreflang="et" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.ee/funktsioonid/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="et" onover-preload="1"><img alt="Are you looking for a feature-rich help desk solution? 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"" : decodeURIComponent(results[1].replace(/\+/g, " ")); } const source = getParameterByName('utm_source'); const brandingLinks = ['branding', 'chat', 'contactform', 'knowledge_base', 'textlink']; let timeout = 250; if ( brandingLinks.includes( source ) ) { timeout = 30000; } if ( window.innerWidth < 768 ) { timeout = 5000; } setTimeout( function() { (function(d, src, c) { s=d.createElement('script');s.id='la_x2s6df8d';s.async=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};document.querySelector('#chatBtn').appendChild(s);})(document, '//support.qualityunit.com/scripts/track.js', function(e){ LiveAgent.createButton('443a9d07', e); }); }, timeout ); } if ( getCookieFrontend( "cookieLaw" ) ) { createButton() } </script> <div class="ContactUs__form hidden" id="contactUsForm" data-targetid="contactUsForm"> <button class="ContactUs__menu--close" data-close-target="contactUsForm" type="button"> <svg class="icon-close"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#close"></use></svg> </button> </div> <script> function showContactForm() { (function(d, src, c) { if(!document.querySelector('#contactUsForm').classList.contains('loaded')) { var t=d.scripts[d.scripts.length - 1],s=d.createElement('script');s.id='la_x2s6df8d';s.defer=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};document.querySelector('#contactUsForm:not(.loaded)').insertAdjacentElement('beforeend',s);document.querySelector('#contactUsForm:not(.loaded)').classList.add('loaded');} })(document, 'https://support.qualityunit.com/scripts/track.js', function(e){ LiveAgent.createForm('99c3idgr', e); }); } </script> <div class="ContactUs"> <button class="ContactUs__button flex flex-align-center" data-target="contactUsMenu" type="button"> <span>Contact Us</span> <div class="ContactUs__button--icon__wrap"> <svg class="ContactUs__button--icon" viewbox="0 0 55 55" xmlns="http://www.w3.org/2000/svg" xml:space="preserve"><path class="ContactUs__button--icon__path" d="M55 27.5C55 12.322 42.678 0 27.5 0S0 12.322 0 27.5 12.322 55 27.5 55 55 42.678 55 27.5ZM28.554 38.07c-2.029 2.392-4.317 5.096-7.282 5.096 1.145-1.56 1.925-3.432 2.497-5.357-7.229-1.196-12.638-5.512-12.638-10.713 0-2.549 1.768-7.594 7.593-7.594 4.733 0 8.165 3.797 8.165 8.114 0 3.276-1.56 4.473-2.444 4.473-1.04 0-1.56-.729-1.56-2.185v-7.593H20.7v.676c-.624-.624-1.56-.936-2.652-.936-4.213 0-4.889 4.213-4.889 5.565 0 1.82.936 5.617 4.889 5.617 1.3 0 2.34-.416 3.172-1.3.676 1.508 1.768 2.236 3.225 2.236 1.872 0 4.525-1.56 4.525-6.605 0-7.385-6.71-10.298-8.946-10.298C32.246 13.417 44 19.502 44 27.044c0 5.877-6.813 10.661-15.446 11.026ZM15.499 27.616c0-1.092.52-3.433 2.549-3.433 1.716 0 2.548 1.092 2.548 3.329 0 2.392-.832 3.588-2.548 3.588-1.717.052-2.549-1.144-2.549-3.484Z"></path> <defs> <lineargradient id="Gradient"> <stop offset="0%" stop-color="#ffbd39"></stop> <stop offset="100%" stop-color="#fa9531"></stop> </lineargradient> </defs> </svg> </div> </button> <nav class="ContactUs__menu--wrap hidden" data-targetid="contactUsMenu" data-hide-delay="500"> <button class="ContactUs__menu--close" data-close-target="contactUsMenu" type="button"> <svg class="icon-close"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#close"></use></svg> </button> <div class="ContactUs__status"> <p>We are available for you 24/7.<br> Feel free to contact us. </p> <ul class="ContactUs__status--info" id="contactUsStatus"> <li class="ContactUs__status ok" data-status="ok">Servers online</li> <li class="ContactUs__status outage" data-status="outage"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> <div class="message"> We are currently experiencing problems. <strong>More details</strong> </div> </li> <li class="ContactUs__status degradation" data-status="degradation"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> Servers busy </li> </ul> </div> <ul class="ContactUs__menu"> <li class="ContactUs__menu--item top"> <div class="ContactUs__menu--link fakeChatButton no-icon hidden"> <span class="fakeChatButton__text">Contact form</span> <img class="ContactUs__icon" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="73"> <span class="fakeChatButton__msg bottom">Please accept our cookies before sending contact form.</span> </div> <span class="ContactUs__menu--link ContactUs__menu--link__form red" onclick="showContactForm()" data-target="contactUsForm" data-close-target="contactUsMenu"> Contact form <img class="ContactUs__icon" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="74"> </span> </li> <li class="ContactUs__menu--item"> <button class="ContactUs__menu--link violet" onclick="contactUsMessenger();" data-close-target="contactUsMenu" rel="nofollow noopener external">Messenger<img class="ContactUs__icon" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/contact/messenger.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="75"></button> </li> <li class="ContactUs__menu--item whatsapp"> <button class="ContactUs__menu--link green" data-message="Hi! I am contacting you from https://www.liveagent.ee/iseteenindustarkvara/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="76"> </button> </li> <li class="ContactUs__menu--item"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Reaalajavestlus</span> <div class="ContactUs__icon fakeChatButton__icon"></div> <span class="fakeChatButton__msg">Enne vestluse alustamist palume nõustuda meie küpsistega.</span> </div> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat with an agent </span> </li> <li class="ContactUs__menu--item chatbot"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Chat with a bot</span> <img class="ContactUs__icon" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="77"> <span class="fakeChatButton__msg">Enne vestluse alustamist palume nõustuda meie küpsistega.</span> </div> <button class="ContactUs__menu--link blue" id="chatBot" data-close-target="contactUsMenu" rel="nofollow noopener external"> Chat with a bot <img class="ContactUs__icon" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="78"> </button> </li> </ul> </nav> </div> <script> const contactUsBtn = document.querySelector('.ContactUs__button'); const statusUrl = 'https://status.liveagent.com/'; contactUsBtn.addEventListener('click', async () => { const chatbotScriptSet = document.getElementById('fh-chatbot-script'); const menu = document.querySelector('.ContactUs__menu--wrap'); const statusInfo = document.querySelector('#contactUsStatus'); if ( menu?.classList.contains('hidden') ) { if( ! chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>