中文导购

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href="https://www.frankfurt-airport.com/zh/flights/arrivals.html"> <span class="fra-e-link__label">航班查询：到达</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">航班查询：到达</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="转机指南" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"转机指南","eventLabel":"https://www.frankfurt-airport.com/zh/flights/transferring-at-fra.html"}' class="fra-e-link fra-m-main-navigation__link 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data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"您的旅行指南","eventLabel":"https://www.frankfurt-airport.com/zh/passenger-guide/travel-guide.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="您的旅行指南" href="https://www.frankfurt-airport.com/zh/passenger-guide/travel-guide.html"> <span class="fra-e-link__label">您的旅行指南</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="往返航站楼" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"往返航站楼","eventLabel":"https://www.frankfurt-airport.com/zh/passenger-guide/travel-between-terminals.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="往返航站楼" href="https://www.frankfurt-airport.com/zh/passenger-guide/travel-between-terminals.html"> <span class="fra-e-link__label">往返航站楼</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">往返航站楼</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">档案</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> </ul> </li> <li class="fra-m-link-list__item 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class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="出入境检查" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"出入境检查","eventLabel":"https://www.frankfurt-airport.com/zh/passenger-guide/entry-exit-check.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="出入境检查" href="https://www.frankfurt-airport.com/zh/passenger-guide/entry-exit-check.html"> <span class="fra-e-link__label">出入境检查</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">出入境检查</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">边防检查</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">档案</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="机场导航" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"机场导航","eventLabel":"https://www.frankfurt-airport.com/zh/passenger-guide/orientation.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="机场导航" href="https://www.frankfurt-airport.com/zh/passenger-guide/orientation.html"> <span class="fra-e-link__label">机场导航</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">机场导航</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> </ul> </li> <li class="fra-m-main-navigation__item fra-hide-in-crises"> <a title="旅客服务" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Open","eventLabel":"旅客服务"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__item-link "> <span class="fra-e-link__label">旅客服务</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-chevron-down"></fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">旅客服务</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="设施与服务" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"设施与服务","eventLabel":"https://www.frankfurt-airport.com/zh/passenger-service/facilities-and-services.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="设施与服务" href="https://www.frankfurt-airport.com/zh/passenger-service/facilities-and-services.html"> <span class="fra-e-link__label">设施与服务</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">设施与服务</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">失物招领</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="商业服务" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"商业服务","eventLabel":"https://www.frankfurt-airport.com/zh/passenger-service/business-services.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="商业服务" href="https://www.frankfurt-airport.com/zh/passenger-service/business-services.html"> <span class="fra-e-link__label">商业服务</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">商业服务</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="旅行服务" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"旅行服务","eventLabel":"https://www.frankfurt-airport.com/zh/passenger-service/travel-services.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="旅行服务" href="https://www.frankfurt-airport.com/zh/passenger-service/travel-services.html"> <span class="fra-e-link__label">旅行服务</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">旅行服务</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="退税与换汇" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"退税与换汇","eventLabel":"https://www.frankfurt-airport.com/zh/passenger-service/tax-refund-currency-exchange.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="退税与换汇" href="https://www.frankfurt-airport.com/zh/passenger-service/tax-refund-currency-exchange.html"> <span class="fra-e-link__label">退税与换汇</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">退税与换汇</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="特别协助" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"特别协助","eventLabel":"https://www.frankfurt-airport.com/zh/passenger-service/special-assistance.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="特别协助" href="https://www.frankfurt-airport.com/zh/passenger-service/special-assistance.html"> <span class="fra-e-link__label">特别协助</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">特别协助</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">儿童服务</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">档案</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">无障碍服务</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">档案</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="酒店" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"酒店","eventLabel":"https://www.frankfurt-airport.com/zh/passenger-service/hotels.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="酒店" href="https://www.frankfurt-airport.com/zh/passenger-service/hotels.html"> <span class="fra-e-link__label">酒店</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">酒店</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="航班预订(英文版)" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"航班预订(英文版)","eventLabel":"https://flights.frankfurt-airport.com/?st=o&aid=flhfra992774&afid=992774&type=roundtrip&flexible_date=0&depshift=0&retshift=0&adt=1&depdate1=2021-10-28&retdate1=2021-11-04&lang=en_GB"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="航班预订(英文版)" href="https://flights.frankfurt-airport.com/?st=o&aid=flhfra992774&afid=992774&type=roundtrip&flexible_date=0&depshift=0&retshift=0&adt=1&depdate1=2021-10-28&retdate1=2021-11-04&lang=en_GB" target="_blank"> <span class="fra-e-link__label">航班预订(英文版)</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title=" GetYourGuide旅游活动预订" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":" GetYourGuide旅游活动预订","eventLabel":"https://www.getyourguide.com/?partner_id=O9BCLYW&utm_medium=local_partners&cmp=navigation"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name=" GetYourGuide旅游活动预订" href="https://www.getyourguide.com/?partner_id=O9BCLYW&utm_medium=local_partners&cmp=navigation" target="_blank"> <span class="fra-e-link__label"> GetYourGuide旅游活动预订</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> </li> </ul> </li> <li class="fra-m-main-navigation__item fra-m-main-navigation__item--align-right fra-hide-in-crises"> <a title="购物餐饮" aria-current="page" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"Open","eventLabel":"购物餐饮"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__item-link "> <span class="fra-e-link__label">购物餐饮</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-chevron-down"></fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">购物餐饮</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="购物" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"购物","eventLabel":"https://www.frankfurt-airport.com/zh/shopping-dining/shopping-am-flughafen.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="购物" href="https://www.frankfurt-airport.com/zh/shopping-dining/shopping-am-flughafen.html"> <span class="fra-e-link__label">购物</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> <ul class="fra-m-link-list"> <li class="fra-m-link-list__item"> <a class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-back fra-e-link--with-icon" href="#" target="_self"> <span class="fra-e-link__label">购物</span> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-chevron-left"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> </li> </ul> </li> <li class="fra-m-link-list__item fra-hide-in-crises"> <a title="餐厅全览" data-gatracking='{"event":"gaEvent","eventCategory":"Mainnavigation","eventAction":"餐厅全览","eventLabel":"https://www.frankfurt-airport.com/zh/shopping-dining/restaurants.html"}' class="fra-e-link fra-m-main-navigation__link fra-m-main-navigation__1-level-link" name="餐厅全览" href="https://www.frankfurt-airport.com/zh/shopping-dining/restaurants.html"> <span class="fra-e-link__label">餐厅全览</span> <fra-e-icon class="fra-e-icon fra-m-link__icon" icon-id="fra-icon-arrow-right"> </fra-e-icon> </a> </li> <li class="fra-m-link-list__item 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<li>联系方式：关注<strong>我们的机场公众号：法兰克福机场 Frankfurt Airport，</strong> 或电话 <a href="tel:%2b4917660359860" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"+49 (0) 176 60 35 98 60","eventLabel":"tel:%2b4917660359860"}">+49 (0) 176 60 35 98 60</a><span style="color: rgb(105,112,116);line-height: 20.0px;">，</span>邮箱<a href="mailto:cps@frankfurt-airport.de" target="_blank" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"cps@frankfurt-airport.de","eventLabel":"mailto:cps@frankfurt-airport.de"}">cps@frankfurt-airport.de</a></li> </ul> <p style="margin: 0.0px 0.0px 10.0px;text-align: left;color: rgb(105,112,116);text-transform: none;line-height: 20.0px;text-indent: 0.0px;letter-spacing: normal;font-family: roboto , sans-serif;font-size: 15.0px;font-variant: normal;orphans: 2;"><em> </em><u><sub><sup><strike></strike></sup></sub></u></p> </div> </section> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-component fra-m-accordion-container" data-gaAnalytics='{"event":"gaEvent","eventCategory":"Accordion","eventAction":""}'> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <fra-m-accordion class="fra-m-accordion fra-m-accordion--white-section-header" exclusive="true"> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="2019年旅客反馈"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"2019年旅客反馈"}'> <span class="fra-m-accordion__section-label">2019年旅客反馈</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-f3535e4a28" class="cmp-text"> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;"><span style="display: inline;float: none;background-color: rgb(255,255,255);color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">亲爱的magdalena（尹正)：</span><strong></strong><em></em><u><sub><sup><strike></strike></sup></sub></u></p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">你好！希望你能看到我们迟发来的电邮，抱歉这么迟才给你发邮件。</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">首先还是感谢，感谢你在4月11日中午11点半-16点半这宝贵的4个小时间内对我们在法兰克福机场中转购物的热情中文讲解和细心专业服务。无论是初识的D区的海内曼免税店帮助我们购买化妆品和玩具，并教我如何使用支付宝。还是放弃午餐和休息时间，陪伴我来到在Z区的Metropolitan Pharmacy婴幼儿及孕妇保健品、美容护肤品，还是来到Hermès帮助我们购买丝巾和鞋子。最后在你的协助不仅拿到了最低的折扣并顺利的完成退税的全部程序。我们一行三人虽然会一些简单英语和西班牙语，但如果没有你专业贴心的服务，相信我们这次在法兰克福机场购物体验将留有遗憾。</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">最后还是表达对你表达感谢，你在为我们服务的时候让我想起中国古代一位思想家孟子曾说过的依据至理名言：“与人为善，于己为善。”这与法兰克福的骄傲文学家歌德的名著《浮士德》中表达的多行善的思想有异曲同工之妙。无论是西方人还是东方人都是鼓励与他人表示关心和释放友善的。你让我们充分的感受到了真正的心灵沟通，希望你的工作顺利，家庭幸福。期待和你的再次相遇，并希望有机会你能携家人再次来到中国,我们好进地主之谊，带你进一步了解中国。</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">中国乘客：<br /> 周子方、韦刚、许强</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="2018年旅客反馈"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"2018年旅客反馈"}'> <span class="fra-m-accordion__section-label">2018年旅客反馈</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-d6054b6a4e" class="cmp-text"> <p><span style="background-color: rgb(255,255,255);color: rgb(105,112,116);display: inline;float: none;font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">黄磊女士：</span><strong></strong><em></em><u style="text-decoration: underline;"><sub style=""><sup style=""><strike style=""></strike></sup></sub></u></p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">由衷感谢您在法兰克福机场给与的无私帮助。</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">本人计划搭乘11月11日CA932航班由法兰克福返回北京，在通过安检出关之后发现随身携带的行李箱遗忘在安检处。因已出境无法原路返回寻找，万般无奈之时，您带我一起与机场工作人员进行沟通，并按照相关程序重新返回安检处找到行李箱。当日机场乘客较多，重新安检、出境等过程中花费时间较长，给您的工作带来诸多不便，在此表达深深地歉意。</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">周军波</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">2018.11.14</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">_________________________________________________________________</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">中文服务团队负责人：</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">我们是一对来自北京的夫妇，给你们写这封信的目的是为了感谢贵团队李雪菲女士，感谢她为我们提供的服务和帮助。</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">我们每年都会来德国探望我们的女儿。2017年9月2日，我们从法兰克福机场搭乘LH720飞往北京，为了给手表退税单盖海关章，本应该从Z区出境，却在错误的指引下从B区出境了，不知道该怎么办，询问了许多人都没有得到确切的回答。时间距离飞机起飞只有三十多分钟时，我们在焦急万分的情况下遇见了李雪菲女士，她安慰我们，并且代领我们用最快的速度从B区赶到Z区，沿路还一直帮助我们提着行李，并且在Z区帮助我们快速通过安检和到海关办公室盖章。当她帮助我们到达登机口时，登记已经接近尾声。如果没有她的帮助和陪伴，我们不但会损失退税款，而且肯定不能及时赶到登机口，那么我们的机票就会作废。当我们感谢她所做的一切时，她只是平静的说：这都是我应该做的。在我们的再三询问下她才告诉我们她的姓名。</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">整整一年过去了，李雪菲女士的热情、友爱和同情心给我们留下了无法淡去的印象。因为她的谦逊，我们或许只能把对她的感谢铭记在心里，并且把她给我们的爱传递出去，以此让我们共同生活的这个世界变得更加美好。我们觉得我们有责任把这一切告诉你们，并且通过你们让每一位来到法兰克福机场的中国人知道，这里有一个团队在随时准备着为他们提供优质服务和无私帮助。</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">再次感谢！</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">肖念华、简利群</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">2018年9月2日</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">_________________________________________________________________</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">Dear Frankfurt Airport,</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">This is a thank you letter to extend my gratitudes to Liujun (柳君）for her help during my short stay in the Frankfurt airport and also for helping me resolving an issue after I left.</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">While I was in the airport shopping for souvenirs, she helped me navigating and was very professional in introducing the different items Frankfurt airport has to offer. In Particular, I purchased two pairs of shoes and one hand bag from Valentino shop in Z zone.</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">After I returned home and opened the packages, I realized that one of the two pairs of shoes I purchased from Valentino was not the one I requested - the Valentino shop mistakenly put the wrong pair for me. I had Liujun’s number and reached out to her for help. Fortunately, she was able to go to the Valentino shop and communicate this with them for me. The problem got solved - one of the Valentino shop staff happens to be coming to China this month and will exchange the shoes in person with me. I’d like to thank Liujun greatly for her help in this and thank that Valentino shop staff (name might be Joyce) who will be back to China and the exchange the shoes.</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">I’d like to also point out that the issue got solved after two attempts by Liujun. The first time Liujun tried to communicate with the Valentino shop manager, the gentleman said to her that the customer or someone else as a representative can come and exchange in the shop and they will keep the shoe for me. This was not an acceptable solution since the shop is in an airport and I don’t frequently come to the Frankfurt airport to shop- I was on a business trip and stopped in the Frankfurt airport. Then Liujun helped to communicate again with the shop and asked for another solution.</p> <p style="color: rgb(105,112,116);font-family: roboto , sans-serif;font-size: 15.0px;font-style: normal;font-variant: normal;font-weight: 400;letter-spacing: normal;line-height: 20.0px;margin-bottom: 10.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;orphans: 2;text-align: left;text-decoration: none;text-indent: 0.0px;text-transform: none;">I hope this can call Frankfurt airport’s attention. 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