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return false;" rel="nofollow"> <span class="icon-print" aria-hidden="true"></span> Imprimeix </a> </li> <li class="email-icon"> <a href="/index.php/val/component/mailto/?tmpl=component&template=t3_bs3_blank&link=68047c7e673301da907ddf71230b196ce43b8ab6" title="Enviar per correu aquest enlla莽 a un amic" onclick="window.open(this.href,'win2','width=400,height=350,menubar=yes,resizable=yes'); return false;" rel="nofollow"> <span class="icon-envelope" aria-hidden="true"></span> Correu-e </a> </li> </ul> </div> <dl class="article-info muted"> <dt class="article-info-term"> Detalls </dt> <dd class="category-name hasTooltip" title="Categoria: "> <i class="fa fa-folder-open"></i> <a href="/index.php/val/wueixes-i-suggeriments/337-contenido-estatico?layout=" ><span itemprop="genre">CONTENIDO EST脕TICO</span></a> </dd> <dd class="published hasTooltip" title="Publicat el "> <i class="fa fa-calendar"></i> <time datetime="2014-12-18T14:47:46+01:00" itemprop="datePublished"> 18 Desembre 2014 <meta itemprop="datePublished" content="2014-12-18T14:47:46+01:00" /> <meta itemprop="dateModified" content="2014-12-18T14:47:46+01:00" /> </time> </dd> </dl> <div itemprop="articleBody"> <div>Si vost猫 desitja formular una queixa, un suggeriment o un agra茂ment a l'IVACE pot fer-ho per escrit en la nostra seu, o en les oficines i registres als quals es refereix l'article 16.4 de la Llei 39/2015, d'1 d'octubre, del Procediment Administratiu Com煤 de les Administracions P煤bliques, havent d'indicar:</div> <div><br />                       - Nom i cognoms.<br />                       - Domicili, a efectes de notificaci贸.<br />                       - Fets i raons en qu猫 es concrete amb claredat la queixa o exposici贸 del suggeriment.<br />                       - Lloc i data.<br />                       - Firma.</div> <div> </div> <div>Formes de tramitaci贸:<br /> <p>                      - <strong><a href="http://www.gva.es/va/inicio/procedimientos?id_proc=1236">Queixes</a></strong></p> </div> <div> <p>                      - <strong><a href="http://www.gva.es/va/inicio/procedimientos?id_proc=1235&version=amp">Suggeriments</a></strong></p> </div> <div> <p>                      - <strong><a href="http://www.gva.es/va/inicio/procedimientos?id_proc=18054">Agra茂ments</a></strong></p> <div>................................................................................................................................................</div> <div> </div> <div><strong>Normativa</strong>:</div> <div> </div> <div style="text-align: justify;"><a href="http://www.docv.gva.es/datos/2016/04/20/pdf/2016_2636.pdf"><strong>>> DECRET 41/2016</strong>, de 15 d'abril, del Consell, pel qual s鈥檈stableix el sistema per a la millora de la qualitat dels serveis p煤blics i l鈥檃valuaci贸 dels plans i programes en l鈥橝dministraci贸 de la Generalitat i el seu sector p煤blic instrumental.</a></div> <div> </div> <div> </div> </div> </div> </div> <div class="content-top-wrapper"></div> </div>  </div> </div> <section class="t3-copyright"> <div class="container"> <div class="row"> <div class="custom" > <p>漏 2020, Generalitat</p> <p>Conselleria d鈥橧nnovaci贸, Ind煤stria, Comer莽 i Turisme</p> <p>Institut Valenci脿 de Competitivitat i Innovaci贸</p></div> </div> </div> </section>  <nav class="wrap t3-navhelper "> <div class="container"> <ul class="nav nav-pills nav-stacked menu"> <li class="item-100628"><a href="/index.php/val/" class="">Inici </a></li><li class="item-100662"><a href="/index.php/val/portal-d-transparencia" class="">Transpar猫ncia </a></li><li class="item-100630"><a href="/index.php/val/documents/descarregues/lang,ca-es/val/wueixes-i-suggeriments" class="">Desc脿rregues </a></li><li class="item-100657 current active"><a href="/index.php/val/wueixes-i-suggeriments" class="">Queixes i suggeriments</a></li><li class="item-100629"><a href="https://www.ivace.es/index.php/val/informacio/contacte" class="">Contacte </a></li><li class="item-100631"><a href="/index.php/val/accesibilitat" class="">Accessibilitat</a></li><li class="item-100632"><a href="/index.php/val/nota-legal-menupie-139" class="">Nota Legal</a></li><li class="item-100754"><a href="/index.php/val/proteccio-de-dades" class="">Protecci贸 de dades</a></li></ul> </div> </nav>   <footer id="t3-footer" class="wrap t3-footer"> <br> <img src="/images/bandera-footer.PNG" style="width: 40px;" /> </footer>  <script> jQuery( ".buscar-mobile" ).click(function() { //alert( "Handler for .click() called." ); 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