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<!DOCTYPE html>  <html class="content-platform-support" lang="en-US" itemscope> <head> <title>How are app tunnels different from opening the firewall? | Atlassian Support</title>   <script src="https://atl-onetrust-wrapper.atlassian.com/assets/atl-onetrust-wrapper.min.js" type="text/javascript" data-domain="266b339b-197a-46d0-a605-808d1b1feb41" data-test="false" data-geofence="false" data-sync="true" ></script>  <script> window.sentryOnLoad = function () { console.log('Initializing Sentry...'); Sentry.init({ release: '21094680cc09fee834da447ddf0d43caf80bec47', environment: 'production', }); console.log("Sentry is initialized for 'production' environment and '21094680cc09fee834da447ddf0d43caf80bec47' release."); }; </script> <script src="https://js.sentry-cdn.com/58cc8f6260224318b0e9c5e635d9dbf4.min.js" crossorigin="anonymous" data-lazy="no"></script> <script> // These are the env variables that the frontend needs window.contentfulSpaceId = "zsv3d0ugroxu"; window.CCG_DETAILS_URL = "https://support.atlassian.com/gateway/api/customer-context/customer/details"; window.CONTENTFUL_ENV = "master"; window.LOGOUT_URL = "https://id.atlassian.com/logout"; window.CONTACT_FORMS_MANIFEST = "https://support-form-app-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json"; window.SEGMENT_KEY = "ycih1ygfsk"; window.LD_CLIENT_SDK_KEY = "5d2416de0d7d7c0763fc77c5"; window.BANNERMAN_MANIFEST = "https://bannerman.us-east-1.prod.public.atl-paas.net/asset-manifest.json"; window.SAC_CST_TOKEN_COOKIE_NAME = "cloud.session.token"; window.SAC_OIDC_TOKEN_COOKIE_NAME = "sac_oidc_token"; window.SAC_BASE_URL = "https://support.atlassian.com"; window.CSM_CHAT_WIDGET_BASE_URL = "https://jcs-chat-widget.atlassian.com"; window.MY_REQUESTS_APP_MANIFEST_URL = "https://customer-support-portal.prod.atl-paas.net/asset-manifest.json"; window.CST_STATIC_FORMS_URL = "https://support-forms.atlassian.com"; window.CST_STATIC_FORMS_MANIFEST_URL = "https://support-forms.atlassian.com/asset-manifest.json"; window.ID_AUTH_URL = "https://id.atlassian.com"; window.CONFLUENCE_URL = "https://confluence.atlassian.com"; window.GRAPHQL_URL = "http://graphql-gateway.mesh:20019" window.STATSIG_CLIENT_API_KEY = "659383a9-602f-4a53-a80e-f8882b294b80" window.MICROS_ENVTYPE = "prod" window.CSP_REQUESTS_APP_MANIFEST_URL_BIFROST = "https://csp-mono-repo-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json" window.__APP_INITIAL_STATE__ = /* <sl:translate_generic_json> */ { sl_translate: "title, description, shortDescription, sacHomeDescription, productSupportHomeDescription, sectionOverview, shortTitle, topicTitle, buttonText, linkLabel, productBlurb, tagline, subhead, metaDescription, supportTitle, internalTitle", entry: {"id":"63bn4057o1i2u6AERdfIJL","lastPublished":"2023-10-06T19:28:22.304Z","firstPublishedAt":"2023-01-13T09:45:23.768Z","type":"topic","topicType":"Concept","topicTitle":"How are app tunnels different from opening the firewall?","description":"Check how can you use app tunnels to increase security.","metaDescription":"Check how can you use app tunnels to increase security.","publishTo":["support.atlassian.com (SAC)"],"ownershipTeam":null,"featuredVideo":null,"taxonomyUserRoleRef":[{"userRole":"Site admin","userRoleId":"site-admin"},{"userRole":"Product admin","userRoleId":"product-admin"}],"body":"<div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'>Opening your firewall would require allowlisting a range of IP addresses that are used by Atlassian Cloud products. 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class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/delete-an-atlassian-organization/" data-testid="atlas_link">Delete an Atlassian organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/back-up-your-data/" data-testid="atlas_link">Back up your data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-domains-and-products-from-your-organization/" data-testid="atlas_link">Remove domains and products from your organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/delete-your-organization/" data-testid="atlas_link">Delete your organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/can-i-restore-an-organization/" data-testid="atlas_link">Can I restore an organization?</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-products-from-your-atlassian-organization/" data-testid="atlas_link">Manage products from your Atlassian organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/add-a-new-product-to-your-organization/" data-testid="atlas_link">Add a new product to your organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/set-your-sites-landing-product/" data-testid="atlas_link">Set your site鈥檚 landing product</a></li><li class="pagetree__item "><a href="/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/" data-testid="atlas_link">IP addresses and domains for Atlassian cloud products</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/add-custom-email-addresses-for-product-notifications/" data-testid="atlas_link">Add custom email addresses for product notifications</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-are-the-benefits-of-dmarc/" data-testid="atlas_link">What are the benefits of DMARC?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-are-the-steps-for-setting-up-custom-email-addresses/" data-testid="atlas_link">What are the steps for setting up custom email addresses?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-are-the-dns-records-required-for-configuring-dmarc/" data-testid="atlas_link">What are the DNS records required for configuring DMARC?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-your-email-domain/" data-testid="atlas_link">Add your email domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/copy-and-add-dns-records-to-your-domain-provider/" data-testid="atlas_link">Copy and add DNS records to your domain provider</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-email-addresses-for-your-domain/" data-testid="atlas_link">Add email addresses for your domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-an-email-domain/" data-testid="atlas_link">Remove an email domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-an-email-address-for-your-domain/" data-testid="atlas_link">Remove an email address for your domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/make-an-email-address-unavailable-in-a-product/" data-testid="atlas_link">Make an email address unavailable in a product</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/update-your-product-and-site-url/" data-testid="atlas_link">Update your product and site URL</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/can-i-change-the-url-used-to-access-a-product/" data-testid="atlas_link">Can I update the URL used to access a product?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/update-a-product-url/" data-testid="atlas_link">Update a product URL subdomain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/does-updating-a-products-url-impact-its-installed-apps/" data-testid="atlas_link">Does updating a product's URL impact its apps?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-a-custom-domain/" data-testid="atlas_link">Add a custom domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-or-deactivate-a-custom-domain/" data-testid="atlas_link">Remove or deactivate a custom domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/troubleshoot-custom-domains/" data-testid="atlas_link">Troubleshoot custom domains</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/should-i-merge-my-atlassian-organizations/" data-testid="atlas_link">Can I merge my Atlassian organizations?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/transfer-products-to-another-organization/" data-testid="atlas_link">Transfer all products to another organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/migrate-from-jira-work-management-to-jira/" data-testid="atlas_link">Migrate from Jira Work Management to Jira</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-product-changes-from-an-atlassian-organization/" data-testid="atlas_link">Manage product changes from an Atlassian organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/manage-product-release-tracks/" data-testid="atlas_link">Manage product release tracks</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-atlassian-product-sandboxes/" data-testid="atlas_link">Manage Atlassian product sandboxes</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-are-sandboxes/" data-testid="atlas_link">What are sandboxes?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/create-a-sandbox/" data-testid="atlas_link">Create a sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/copy-production-data-to-sandbox/" data-testid="atlas_link">Copy production data to sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-data-is-copied-to-sandboxes/" data-testid="atlas_link">What data is copied to sandboxes</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-latest-sandbox-update/" data-testid="atlas_link">View latest sandbox update</a></li><li class="pagetree__item "><a href="/organization-administration/docs/update-a-sandbox-url/" data-testid="atlas_link">Update a sandbox URL</a></li><li class="pagetree__item "><a href="/organization-administration/docs/grant-access-to-a-sandbox/" data-testid="atlas_link">Grant access to a sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/delete-a-sandbox/" data-testid="atlas_link">Delete a sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/restore-a-sandbox/" data-testid="atlas_link">Restore a sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-apps-for-sandboxes/" data-testid="atlas_link">Manage apps for sandboxes</a></li><li class="pagetree__item "><a href="/organization-administration/docs/jira-family-and-sandboxes/" data-testid="atlas_link">Jira family and sandboxes</a></li><li class="pagetree__item "><a href="/organization-administration/docs/invalid-or-missing-filters-for-sandbox/" data-testid="atlas_link">Invalid or missing filters for Sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/sandbox-data-copy-and-data-protection/" data-testid="atlas_link">Sandbox data copy and data protection</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/keep-track-of-maintenance-windows/" data-testid="atlas_link">Keep track of maintenance windows</a></li><li class="pagetree__item "><a href="/organization-administration/docs/keep-up-with-atlassian-changes-to-products/" data-testid="atlas_link">Keep up with Atlassian changes to products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/defer-atlassian-changes-rolling-out-to-your-products/" data-testid="atlas_link">Defer Atlassian changes rolling out to your products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-atlassian-experiments/" data-testid="atlas_link">Manage Atlassian experiments</a></li></ul></li><li class="pagetree__item pagetree__item--current-child-list"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded" role="button" tabindex="0" aria-expanded="true" aria-label="collapse page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/connect-to-self-managed-products-with-application-tunnels/" data-testid="atlas_link">Connect to self-managed products with application tunnels</a><ul class="pagetree__list false"><li class="pagetree__item "><a href="/organization-administration/docs/what-are-application-tunnels/" data-testid="atlas_link">What are application tunnels?</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/configure-application-tunnels/" data-testid="atlas_link">Configure application tunnels</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/install-application-tunnels-from-atlassian-marketplace/" data-testid="atlas_link">Install application tunnels from Atlassian Marketplace</a></li><li class="pagetree__item "><a href="/organization-administration/docs/configure-required-connections-and-upstream-ports/" data-testid="atlas_link">Configure required connections and upstream ports</a></li><li class="pagetree__item "><a href="/organization-administration/docs/create-an-application-tunnel-to-your-self-managed-instance/" data-testid="atlas_link">Create an application tunnel to your self-managed instance</a></li><li class="pagetree__item "><a href="/organization-administration/docs/create-a-tunneled-application-link/" data-testid="atlas_link">Create a tunneled application link</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-cloud-products-that-use-the-tunnel/" data-testid="atlas_link">View cloud products that use the tunnel</a></li><li class="pagetree__item "><a href="/organization-administration/docs/troubleshoot-application-tunnels/" data-testid="atlas_link">Troubleshoot application tunnels</a></li></ul></li><li class="pagetree__item pagetree__item--current-child-list"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded" role="button" tabindex="0" aria-expanded="true" aria-label="collapse page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/application-tunnel-security/" data-testid="atlas_link">Application tunnel security</a><ul class="pagetree__list false"><li class="pagetree__item "><a href="/organization-administration/docs/security-overview-of-application-tunnels/" data-testid="atlas_link">Security overview of application tunnels</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-is-data-encrypted-in-application-tunnels/" data-testid="atlas_link">How is data encrypted in application tunnels?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-is-application-tunnel-access-controlled/" data-testid="atlas_link">How is application tunnel access controlled?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-is-product-access-controlled/" data-testid="atlas_link">How is product access controlled?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/regenerate-the-security-key-of-an-existing-tunnel/" data-testid="atlas_link">Regenerate the security key of an existing tunnel</a></li><li class="pagetree__item "><a href="/organization-administration/docs/set-up-automatic-key-rotation/" data-testid="atlas_link">Set up automatic key rotation</a></li><li class="pagetree__item pagetree__item--current-item"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded pagetree__expander--current" role="button" tabindex="-1" aria-expanded="true" aria-label=""><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><circle cx="12" cy="12" r="5" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/how-are-app-tunnels-different-from-opening-the-firewall/" data-testid="atlas_link">How are app tunnels different from opening the firewall?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-can-you-track-traffic-coming-through-an-app-tunnel/" data-testid="atlas_link">How can you track traffic coming through an app tunnel?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-do-you-prevent-attackers-from-connecting-to-a-tunnel/" data-testid="atlas_link">How do you prevent attackers from connecting to a tunnel?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-data-can-atlassian-cloud-retrieve-through-a-tunnel/" data-testid="atlas_link">What data can Atlassian Cloud retrieve through a tunnel?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/whats-the-purpose-of-the-security-key/" data-testid="atlas_link">What's the purpose of the security key?</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/available-statuses-for-application-tunnels/" data-testid="atlas_link">Available statuses for application tunnels</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/control-your-shadow-it-footprint/" data-testid="atlas_link">Control your shadow IT footprint</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-is-the-impact-of-shadow-it-on-my-organization/" data-testid="atlas_link">What is the impact of shadow IT on my organization?</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/discover-products-your-users-administer/" data-testid="atlas_link">Discover products your users administer</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/how-to-work-with-admins-of-discovered-products/" data-testid="atlas_link">What are my options for discovered products?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/review-discovered-products/" data-testid="atlas_link">Review discovered products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/review-emails-about-discovered-products/" data-testid="atlas_link">Review emails about discovered products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/export-a-list-of-discovered-products/" data-testid="atlas_link">Export a list of discovered products</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-your-users-requests-for-products/" data-testid="atlas_link">Manage your users' requests for products</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/update-product-request-settings/" data-testid="atlas_link">Update product request settings</a></li><li class="pagetree__item "><a href="/organization-administration/docs/review-product-requests/" data-testid="atlas_link">Review product requests</a></li><li class="pagetree__item "><a href="/organization-administration/docs/why-can-users-create-products-when-requests-are-required/" data-testid="atlas_link">Why can users create products when requests are required?</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/copy-product-data/" data-testid="atlas_link">Copy data from one instance of a cloud product to another</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/before-you-start-copying-product-data/" data-testid="atlas_link">Before you start copying product data</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/understand-how-copying-affects-your-billing/" data-testid="atlas_link">Understand how copying affects your billing</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/what-product-data-is-copied/" data-testid="atlas_link">What product data is copied</a></li><li class="pagetree__item "><a href="/organization-administration/docs/copy-jira-data/" data-testid="atlas_link">Copy Jira data </a><ul class="pagetree__list false" style="display:none"></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/copy-confluence-data/" data-testid="atlas_link">Copy Confluence data</a><ul class="pagetree__list false" style="display:none"></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-users-and-groups-when-you-copy-product-data/" data-testid="atlas_link">Manage users and groups when you copy product data</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/copy-users-when-youve-subscribed-to-free-plans/" data-testid="atlas_link">Copy users when you've subscribed to Free plans</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-blocklisted-groups-and-their-users/" data-testid="atlas_link">Manage blocklisted groups and their users</a></li><li class="pagetree__item "><a href="/organization-administration/docs/understand-how-permissions-can-change-when-copying-groups/" data-testid="atlas_link">Understand how permissions can change when copying groups</a></li><li class="pagetree__item "><a href="/organization-administration/docs/list-of-confluence-users-we-copy/" data-testid="atlas_link">Users we move when you copy only users related to spaces you select</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/copy-jira-service-management-customers-and-organizations/" data-testid="atlas_link">Copy Jira Service Management customers and organizations</a></li><li class="pagetree__item "><a href="/organization-administration/docs/soft-limits-for-copying-jira-data/" data-testid="atlas_link">Soft limits for copying Jira data</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/troubleshoot-issues-with-copying-product-data/" data-testid="atlas_link">Troubleshoot issues with copying product data</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/copy-customers-with-mismatched-account-types/" data-testid="atlas_link">Copy customers with mismatched account types</a></li><li class="pagetree__item "><a href="/organization-administration/docs/invalid-or-missing-board-filters/" data-testid="atlas_link">Invalid or missing board filters</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-duplicate-customer-organizations-when-copying-product-data/" data-testid="atlas_link">Remove duplicate customer organizations when copying product data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-story-and-epic-issue-types-during-copy-product-data/" data-testid="atlas_link">Manage Story and Epic issue types when copying product data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/resolve-broken-links-after-copying-confluence-data/" data-testid="atlas_link">Resolve broken links after copying Confluence data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/resolve-duplicate-spaces-when-copying-confluence-data/" data-testid="atlas_link">Resolve duplicate spaces when copying Confluence data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/resolve-issue-and-page-links-after-copying-jira-cloud-data/" data-testid="atlas_link">Resolve issue and page links after copying Jira Cloud data</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/privacy-and-data-protection-when-you-copy-product-data/" data-testid="atlas_link">Privacy and data protection when you copy product data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-data-is-linked-between-instances/" data-testid="atlas_link">How data is linked between instances</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-boards-and-filters-when-you-copy-product-data/" data-testid="atlas_link">Manage boards and filters when you copy product data</a><ul class="pagetree__list false" style="display:none"></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-plans-in-jira-when-you-copy-product-data/" data-testid="atlas_link">Manage plans in Jira when you copy product data</a><ul class="pagetree__list false" style="display:none"></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/reports-and-how-to-access-them/" data-testid="atlas_link">Reports and how to access them</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-atlassian-products-for-hipaa/" data-testid="atlas_link">Manage Atlassian products for HIPAA </a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/understand-hipaa-compliance-for-atlassian-products/" data-testid="atlas_link">Understand HIPAA compliance for Atlassian products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/sign-a-business-associate-agreement-baa/" data-testid="atlas_link">Sign a Business Associate Agreement (BAA)</a></li><li class="pagetree__item "><a href="/organization-administration/docs/tag-products-to-enable-hipaa/" data-testid="atlas_link">Tag products to enable HIPAA</a></li><li class="pagetree__item "><a href="/organization-administration/docs/the-hipaa-implementation-guide/" data-testid="atlas_link">The HIPAA Implementation Guide</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-backup-and-restore-for-atlassian-products/" data-testid="atlas_link">Manage backup and restore for Atlassian products</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-is-the-backup-and-restore-solution/" data-testid="atlas_link">What is the backup and restore solution?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/create-a-backup-policy-and-run-backups/" data-testid="atlas_link">Create a backup policy and run backups</a></li><li class="pagetree__item "><a href="/organization-administration/docs/download-your-backup/" data-testid="atlas_link">Download your backup</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-data-is-backed-up-and-restored/" data-testid="atlas_link">What data is backed up and restored</a></li><li class="pagetree__item "><a href="/organization-administration/docs/backup-and-restore-limitations/" data-testid="atlas_link">Backup and restore limitations</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-backup-and-restore-with-sharding/" data-testid="atlas_link">Manage backup and restore with sharding </a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-backup-policies/" data-testid="atlas_link">Manage backup policies</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/create-a-backup-policy/" data-testid="atlas_link">Create a backup policy</a></li><li class="pagetree__item "><a href="/organization-administration/docs/run-a-backup/" data-testid="atlas_link">Run a backup</a></li><li class="pagetree__item "><a href="/organization-administration/docs/export-backups-to-external-cloud-storages/" data-testid="atlas_link">Export backups to external cloud storages</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-backup-policy-details/" data-testid="atlas_link">View backup policy details</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-backup-details/" data-testid="atlas_link">View backup details</a></li><li class="pagetree__item "><a href="/organization-administration/docs/edit-a-backup-policy/" data-testid="atlas_link">Edit a backup policy</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-external-cloud-storages/" data-testid="atlas_link">Manage external cloud storages</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/connect-an-amazon-s3-storage/" data-testid="atlas_link">Connect an Amazon S3 storage</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/privacy-and-data-protection-when-you-back-up-and-restore-atlassian-data/" data-testid="atlas_link">Privacy and data protection when you back up and restore Atlassian data</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/restore-product-data-from-a-backup/" data-testid="atlas_link">Restore product data from backup</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/restore-backup-from-the-internal-atlassian-storage/" data-testid="atlas_link">Restore backup from the internal Atlassian storage</a></li><li class="pagetree__item "><a href="/organization-administration/docs/restore-backup-from-your-local-system/" data-testid="atlas_link">Restore backup from your local system</a></li><li class="pagetree__item "><a href="/organization-administration/docs/restore-from-your-amazon-s3-storage/" data-testid="atlas_link">Restore from your Amazon S3 storage</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/enterprise-plans/" data-testid="atlas_link">Manage your Enterprise plan</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/get-started-with-your-enterprise-plan/" data-testid="atlas_link">Get started with your Enterprise plan</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-is-an-enterprise-plan/" data-testid="atlas_link">What is an Enterprise plan?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/get-a-quote-for-an-enterprise-plan/" data-testid="atlas_link">Get a quote for an Enterprise plan</a></li><li class="pagetree__item "><a href="/organization-administration/docs/do-multiple-instances-affect-app-costs-in-enterprise-plans/" data-testid="atlas_link">Do multiple instances affect app costs in Enterprise plans?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-or-remove-products-from-your-enterprise-plan/" data-testid="atlas_link">Add or remove products from your Enterprise plan</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-and-remove-apps-from-your-enterprise-plan/" data-testid="atlas_link">Add and remove apps from products in your Enterprise plan</a></li><li class="pagetree__item "><a href="/organization-administration/docs/monitor-your-enterprise-user-counts/" data-testid="atlas_link">Monitor your Enterprise user counts</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/report-and-track-data-across-your-organization/" data-testid="atlas_link">Report and track data across your organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/gain-insights-into-product-usage-and-security-practices/" data-testid="atlas_link">Gain insights into product usage and security practices</a></li><li class="pagetree__item "><a href="/organization-administration/docs/track-storage-and-move-data-across-products/" data-testid="atlas_link">Track storage and move data across products</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/export-user-accounts/" data-testid="atlas_link">Export user accounts</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/export-users-from-a-site/" data-testid="atlas_link">Export users from a site</a></li><li class="pagetree__item "><a href="/organization-administration/docs/export-managed-accounts/" data-testid="atlas_link">Export managed accounts</a></li><li class="pagetree__item "><a href="/organization-administration/docs/export-members-from-authentication-policies/" data-testid="atlas_link">Export members from authentication policies</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/track-user-api-token-usage-in-your-organization/" data-testid="atlas_link">Track user API tokens in your organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/understand-user-api-tokens/" data-testid="atlas_link">Understand user API tokens</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-user-api-tokens/" data-testid="atlas_link">View user API tokens</a></li><li class="pagetree__item "><a href="/organization-administration/docs/revoke-user-api-tokens/" data-testid="atlas_link">Revoke user API tokens</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/use-ai-in-your-organization/" data-testid="atlas_link">Use AI in your organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/administer-atlassian-rovo-for-your-organization/" data-testid="atlas_link">Administer Atlassian Rovo for your organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/activate-or-deactivate-rovo-on-your-site/" data-testid="atlas_link">Activate or deactivate Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-or-edit-rovo-search-bookmarks/" data-testid="atlas_link">Add or edit Rovo Search bookmarks</a></li><li class="pagetree__item "><a href="/organization-administration/docs/test-drive-rovo-with-your-organization/" data-testid="atlas_link">Test drive Rovo with your organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-to-tell-your-organization-about-rovo/" data-testid="atlas_link">How to tell your organization about Rovo</a></li></ul></li><li class="pagetree__item "><div 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data-testid="atlas_link">Connect Github to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/connect-google-drive-to-rovo/" data-testid="atlas_link">Connect Google Drive to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/connect-microsoft-teams-to-rovo/" data-testid="atlas_link">Connect Microsoft Teams to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/connect-sharepoint-to-rovo/" data-testid="atlas_link">Connect SharePoint to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/connect-slack-to-rovo/" data-testid="atlas_link">Connect Slack to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-connector-details/" data-testid="atlas_link">Manage connector details</a></li><li class="pagetree__item "><a href="/organization-administration/docs/disconnect-a-product-from-rovo/" data-testid="atlas_link">Disconnect a product from Rovo</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/what-is-atlassian-intelligence/" data-testid="atlas_link">What is Atlassian Intelligence?</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/usage-limits-in-atlassian-intelligence/" data-testid="atlas_link">What are Atlassian Intelligence usage limits?</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/get-started-with-atlassian-intelligence-guide/" data-testid="atlas_link">Guide: Get started with Atlassian Intelligence</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/how-to-use-atlassian-intelligence-in-your-tools/" data-testid="atlas_link">Using Atlassian Intelligence 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class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/understand-atlassian-intelligence-features-in-products/" data-testid="atlas_link">Explore Atlassian Intelligence features</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-jira-software/" data-testid="atlas_link">Atlassian Intelligence features in Jira</a></li><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-confluence/" data-testid="atlas_link">Atlassian Intelligence features in 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data-testid="atlas_link">Atlassian Intelligence features in Jira Product Discovery</a></li></ul></li></ul></li></ul></div></div></aside><main class="topic__container"><div class="topic__sub-header" data-testid="topic_sub_header"><div class="breadcrumbs-wrapper" data-testid="breadcrumbs"><div class="BreadcrumbsContainer-tgj96-0 eiYreW"><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Atlassian Support</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a 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the firewall?</h1></div><div class="topic__body"><div><div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><p data-renderer-start-pos='0'>Opening your firewall would require allowlisting a range of IP addresses that are used by Atlassian Cloud products. That鈥檚 still supported and was the only way to integrate your self-managed and Cloud products before we created the app tunnels.</p><p data-renderer-start-pos='246'>When you use app tunnels, you don鈥檛 have to open your network for any incoming connections, because the tunnel client (the Marketplace app installed in your self-managed instance) establishes a permanent secure websocket connection with the Atlassian Cloud infrastructure.</p><p data-renderer-start-pos='520'>Additionally, every tunnel has a security key with UUID. They can only be accessed by Atlassian鈥檚 internal systems that know this UUID. Tunneling is a common topology used by many organizations to provide controlled access to internal systems, and we鈥檙e also using our implementation of it.</p></div></div></div></div></div><div data-testid="feedback_buttons" class="feedback"><p class="feedback__question-text">Was this helpful?</p><button class="feedback__yes-button sc-jKJlTe dnzyaD" spacing="default" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Yes</span></span></button><div class="feedback__no-wrapper"><button class="feedback__no-button sc-jKJlTe dnzyaD" spacing="default" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 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