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Personal Impact Course London UK - Be More Confident
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id="page" class="site site--ticker"><div class="breadcrumb"><div class="page__inner"><ol class="breadcrumb__list" itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <a itemprop="item" href="/programmes/"> <span itemprop="name">Programmes</span> </a><meta itemprop="position" content="1" /></li> ›<li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <a itemprop="item" href="https://www.impactfactory.com/programmes/personal-impact-skills-training/"> <span itemprop="name">Personal Impact Skills Training</span> </a><meta itemprop="position" content="2" /></li> ›<li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <a itemprop="item" href="https://www.impactfactory.com/programmes/personal-impact-skills-training/open-courses/"> <span itemprop="name">Personal Impact Skills Open Courses</span> </a><meta itemprop="position" content="3" /></li> ›<li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <span itemprop="name">Personal Impact Course</span><meta itemprop="position" content="4" /></li></ol></div></div><main id="primary"><div class="course-details"> <courses-data-source set-var="courses" course-type-id="[59,82]" course-types='{"data":[{"courseId":"59","title":"One Day","shortTitle":"1 Day"},{"courseId":"82","title":"Two Day","shortTitle":"2 Day"}]}' api="api" on-loaded="$root.initializeCarousel();$root.showPrices();"></courses-data-source><article id="post-1940" class="post-1940 programmes type-programmes status-publish has-post-thumbnail hentry skills-category-programmes-communication-skills-open-courses skills-category-programmes-personal-impact-skills-open-courses"><div class="open-course-header-top"><div class="page__inner"><h1> Personal Impact Course</h1><div class="custom-intro"><p>Unlock your potential and transform your professional presence with our Personal Impact Course.</p></div></div></div><div class="open-course-header-bottom"><div class="page__inner"><div class="open-course-header-bottom__row"><div class="open-course-header-bottom__col-a"><div class="open-course-header-bottom__price" style="display:none;"><ul><li ng-if="courses.length">1 Day: <strong>£{{ api.getCoursesByType(59)[0].Price }}</strong><span>+VAT</span></li><li ng-if="courses.length">2 Day: <strong>£{{ api.getCoursesByType(82)[0].Price }}</strong><span>+VAT</span></li></ul></div><ul class="open-course-header-bottom__accreditations"><li> <a href="https://directory.cpdstandards.com/providers/impact-factory/" target="_blank"> <noscript><img src="https://www.impactfactory.com/wp-content/themes/impactfactory/img/accreditations/cpd-logo-2024.png" alt="CPD Provider" width="190" height="59" /></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20190%2059%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/themes/impactfactory/img/accreditations/cpd-logo-2024.png" alt="CPD Provider" width="190" height="59" /> </a></li></ul></div><div class="open-course-header-bottom__col-b"><ul class="open-course-header-bottom__features"><li class="tooltip" title="This Personal Impact course is limited to eight delegates ensuring personal attention to everyone on the course">Maximum 8 Delegates</li><li class="tooltip" title="Top quality trainers - Fully accredited courses - Small groups - Two trainers in every group - Total focus on you">Two Trainers per Course</li><li class="tooltip" title="If you attend this Personal Impact course and believe you have not benefited, let us know and we can arrange a refund or a free placement on a more suitable course. T&C's apply.">Money Back Guarantee</li></ul></div><div class="open-course-header-bottom__col-c"><div class="open-course-header-bottom__testimonial"><div class="open-course-header-bottom__stars"><ul><li><i class="fa-solid fa-star"></i><i class="fa-solid fa-star"></i><i class="fa-solid fa-star"></i><i class="fa-solid fa-star"></i><i class="fa-solid fa-star"></i></li></ul><p><a href="#tab3">Read more reviews</a></p></div><figure><blockquote> I just wanted to say a big thank you to you. It was a really enjoyable day and appreciated the relaxed environment, room set up, style and delivery. I am now much more aware of peoples perceptions of me.</blockquote><figcaption> <strong>Dominic Bain</strong> Regional Manager - Puig</figcaption></figure></div></div></div></div></div><div class="course-details-header"><div class="page__inner"><div class="course-details-header__feature"><div class="course-details-header__col"><div class="course-details-header__video"> <a class="course-details-header__video-link popup-youtube" href="https://www.youtube.com/watch?v=els4l-Yk98E""><div class="course-details-header__img"> <img width="720" height="405" src="https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-60-720x405.jpg" class="attachment-main-feature size-main-feature" alt="Personal Impact course - Training to make an Impact" decoding="async" fetchpriority="high" srcset="https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-60-720x405.jpg 720w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-60-1280x720.jpg 1280w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-60-640x360.jpg 640w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-60-853x480.jpg 853w" sizes="(max-width: 720px) 100vw, 720px" /></div> </a></div><div class="course-details-header__option hide-sm"><h2> Get it Tomorrow!</h2><p> This Personal Impact Course is also available as a 2 hour, one-to-one remote session. Choose your preferred time, have a briefing call with your dedicated trainer, and start your journey to greater influence.</p><div class="btn btn--orange-solid"> <a href="/one-to-one-skills-training/"> <span>Find Out More</span> </a></div></div></div><div class="course-details-header__col"><div class="course-details-header__intro"><h2> Our Personal Impact Course helps you master</h2><ul><li><p>What Makes an Impact</p></li><li><p>Your Impact On Others</p></li><li><p><span style="font-weight: 400;">Managing </span><span style="font-weight: 400;">Feelings and Assumptions</span></p></li><li><p>Where It Can Go Wrong</p></li><li><p>Improving Your Impact</p></li><li><p>Changing Behaviour</p></li><li><p>Using Impactful Language</p></li><li><p>Understanding Body Language</p></li><li><p><span style="font-weight: 400;">Setting Effective </span>Personal Boundaries</p></li></ul><p class="course-details-header__intro__content">The 2-Day course allows for more practice and personalised time with the trainers.</p><div class="course-details-header__buttons"><div class="btn btn--green-solid btn--large" ng-if="courses.length"> <a href="#bookCourse" scroll-to="bookCourse"><span>Book this course today</span></a></div></div></div><div class="course-details-header__contact"><div class="course-details-header__contact-header"><div><h2> Talk To Us About This Course</h2><dl><dt>Call us</dt><dd><a href="tel:+44(0)2072261877">+44 (0)20 7226 1877</a></dd></dl></div><div class="course-details-header__contact-img"> <noscript><img width="65" height="64" src="https://www.impactfactory.com/wp-content/uploads/2023/12/cpd-accredited-course.png" class="attachment-full size-full" alt="Accredited CPD Course" decoding="async" /></noscript><img width="65" height="64" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%2065%2064%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2023/12/cpd-accredited-course.png" class="lazyload attachment-full size-full" alt="Accredited CPD Course" decoding="async" /></div></div> If you have any questions about this CPD Accredited Course, you can talk with one of our lead trainers, who will be happy to discuss what training will offer you the most benefit.</div></div></div><div class="course-details-header__extras"><ul><li><div class="btn btn--blue-solid"> <a href="https://www.impactfactory.com/programmes/personal-impact-skills-training/in-house-solutions/personal-impact-training/"><span>See In-house Solutions</span></a></div></li></ul><ul><li><div id="feefologohere" data-product-sku="PERS1"></div></li><li><div class="btn btn--orange"> <a href="/impact-factory-open-course-guide/"><span><i class="fa-solid fa-file-pdf"></i> Open Course Brochure</span></a></div></li></ul></div></div></div><div id="bookCourse" class="course-details-booking"><div class="page__inner"><div class="course-details-booking__row"><div class="course-details-booking__col-a"><div class="course-details-booking__header"><div class="course-details-booking__title"><h2 ng-if="courses.length">Book this <span> Personal Impact Course </span></h2><h2 ng-if="!courses.length"><strong>This course is only available as one-to-one skills training.</strong></h2><p ng-if="!courses.length">Please contact us to discuss further options.</p></div><div class="course-details-booking__filter" ng-if="courses.length"><ul><li><label><input type="radio" id="courseDetailsBookingFilterAll" name="courseDetailsBookingFilter" ng-model="api.typeFilter" ng-value="-1"><span>All</span></label></li><li><label><input type="radio" id="courseDetailsBookingFilterOne Day" name="courseDetailsBookingFilter" ng-model="api.typeFilter" ng-value="59"><span>One Day</span></label></li><li><label><input type="radio" id="courseDetailsBookingFilterTwo Day" name="courseDetailsBookingFilter" ng-model="api.typeFilter" ng-value="82"><span>Two Day</span></label></li></ul></div></div><div class="course-details-booking__carousel owl-carousel" ng-if="courses.length"> <course-booking-panel ng-repeat="course in courses track by $index" course="course" course-type-info="api.courseTypeInfo" ></course-booking-panel></div><div class="course-details-booking__more-places"><p ng-if="courses.length">If you want to book 4 or more people on to a single course, please contact us:</p><ul><li> <span>Call</span> <a href="tel:+44(0)2072261877">+44(0)20 7226 1877</a></li><li> <span>Email</span> <a href="mailto:enquiries@impactfactory.com">enquiries@impactfactory.com</a></li></ul></div></div><div class="course-details-booking__col-b"><div class="course-details-booking__location"><h2 class="hide-sm">Location</h2> <address class="hide-sm"> London Training Rooms, <br />Suite 121 <br />Business Design Centre, <br />52 Upper Street, <br />London, N1 0QH </address><p><a href="/about-impact-factory/find-impact-factory/">How to find us</a></p></div><div class="course-details-booking__time" ng-if="courses.length"><h2>Running time</h2><p>{{courses[0].StartTime | formatTime}} - {{courses[0].EndTime | formatTime}}</p></div><div class="course-details-booking__format hide-sm" ng-if="courses.length"><h2>Format</h2><p ng-if="courses[0].AttendanceType == 0">This course is available in Face-to-Face, Hybrid and Remote formats unless otherwise stated.</p><p ng-if="courses[0].AttendanceType == 1">This course is available in Hybrid format only.</p><p ng-if="courses[0].AttendanceType == 2">This course is available in Face-to-Face format only.</p></div></div></div></div></div><div class="course-details-content"><div class="page__inner"><div class="toggle"> <label><div class="toggle__option"> 1 Day Course</div><div class="toggle__option"> 2 Day Course</div> <span class="switch"> <input id="courseDetailsDay" type="checkbox"> <span class="slider round"></span> </span> </label></div><div class="tabs tabs--toggle-active"><ul id="tabs-nav"><li><a href="#tab1">Course overview</a></li><li><a href="#tab4">Course content</a></li><li><a href="#tab2">Our course team</a></li><li><a href="#tab3">Reviews</a></li></ul><div id="tabs-content"><div id="tab1" class="tab-content"><div class="wp-block-content wp-block-content--0 wp-block-content--active"><h2>One Day Open Course</h2><div class="wp-block-group"><div class="wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow"><div class="large-text">Creating insight, increasing confidence and raising self-esteem</div><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><p>Our intensive one-day Personal Impact Course is designed to help you understand how you impact others in professional settings.</p><p>Personal Impact training includes key elements of our<a href="https://www.impactfactory.com/programmes/presentation-skills-training/open-courses/presentation-skills-course/"> communication</a>,<a href="https://www.impactfactory.com/programmes/interpersonal-skills-training/open-courses/assertiveness-training-course/"> presentation</a>,<a href="https://www.impactfactory.com/programmes/interpersonal-skills-training/open-courses/influencing-training-course/"> assertiveness</a>, and<a href="https://www.impactfactory.com/programmes/interpersonal-skills-training/open-courses/influencing-training-course/"> influencing</a> programmes, offering a comprehensive approach to personal branding and impact.</p><p>You’ll gain invaluable insights into your current impact and learn practical strategies to shape the impression you make. Whether you’re looking to improve your leadership presence, enhance your communication skills, or boost your overall confidence, this course provides the tools you need to make a lasting impact.</p></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><figure class="wp-block-image size-course-content"><noscript><img decoding="async" width="500" height="333" src="https://impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-500x333.jpg" alt="Personal Impact Course | Personal Impact Coaching | Personal Impact Training" class="wp-image-2106" srcset="https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-500x333.jpg 500w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-300x200.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-1024x683.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-768x513.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-1536x1025.jpg 1536w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-2048x1367.jpg 2048w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-1200x801.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-470x313.jpg 470w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-806x538.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-400x267.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-670x447.jpg 670w" sizes="(max-width: 500px) 100vw, 500px" /></noscript><img decoding="async" width="500" height="333" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20500%20333%22%3E%3C/svg%3E' data-src="https://impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-500x333.jpg" alt="Personal Impact Course | Personal Impact Coaching | Personal Impact Training" class="lazyload wp-image-2106" data-srcset="https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-500x333.jpg 500w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-300x200.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-1024x683.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-768x513.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-1536x1025.jpg 1536w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-2048x1367.jpg 2048w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-1200x801.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-470x313.jpg 470w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-806x538.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-400x267.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-250-670x447.jpg 670w" data-sizes="(max-width: 500px) 100vw, 500px" /></figure></div></div><div class="teaser teaser--16182"><div class="teaser__inner"><div class="teaser__img teaser__img--center teaser__img--"> <noscript><img decoding="async" width="640" height="302" src="https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-768x362.jpg" class="attachment-medium_large size-medium_large wp-post-image" alt="Personal Impact Training" srcset="https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-768x362.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-300x142.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-1024x483.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-447x211.jpg 447w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-1200x566.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-806x380.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-400x189.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training.jpg 1520w" sizes="(max-width: 640px) 100vw, 640px" /></noscript><img decoding="async" width="640" height="302" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20640%20302%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-768x362.jpg" class="lazyload attachment-medium_large size-medium_large wp-post-image" alt="Personal Impact Training" data-srcset="https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-768x362.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-300x142.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-1024x483.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-447x211.jpg 447w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-1200x566.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-806x380.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-400x189.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training.jpg 1520w" data-sizes="(max-width: 640px) 100vw, 640px" /></div><div class="teaser__content teaser__content--center"><p>If you are looking for In-House Personal Impact Training for a group or teams, <br>please see our</p><div class="teaser__action"><div class="btn btn--orange-solid"> <a href="/programmes/personal-impact-skills-training/in-house-solutions/personal-impact-training/" target="_self">Tailored Personal Impact Training Page</a></div></div></div></div></div><div class="course-details-content__actions"><ul class="course-details-content__actions__btns"><li class="btn btn--green-solid"> <a href="#bookCourse" scroll-to="bookCourse"><span>Book this course</span></a></li><li class="btn btn--blue hide-sm"> <a href="#contactFooter" scroll-to="contactFooter"><span>Get in touch</span></a></li><li class="btn btn--blue hide-sm"> <a href="https://www.impactfactory.com/wp-content/uploads/2023/12/Personal-Impact-Sample-Open-Course-Overview.pdf" target="_blank"><span><i class="fa-solid fa-file-pdf"></i> Download course PDF</span></a></li></ul><ul class="course-details-content__actions__contact hide-sm"><li><span class="course-details-content__actions__label">Email:</span> <a href="mailto:enquiries@impactfactory.com" class="course-details-content__actions__value">enquiries@impactfactory.com</a></li><li><span class="course-details-content__actions__label">Call:</span> <a href="tel:+442072261877" class="course-details-content__actions__value">+44(0)20 7226 1877</a></li></ul></div><hr class="wp-block-separator has-alpha-channel-opacity"/><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><h2 class="wp-block-heading">Course Benefits</h2><p>This Personal Impact Course is limited to 8 delegates ensuring personal attention to everyone on the course.<br></p><p>2 quality trainers per group means a total focus on you.</p><div class="course-delegates-small hide-sm"><div class="course-delegates-small__row"><div class="course-delegates-small__trainers"> <strong>2</strong> <span>Trainers</span></div><div class="course-delegates-small__per">per</div><div class="course-delegates-small__delegates"> <strong>8</strong> <span>Delegates</span></div></div></div></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><figure class="wp-block-image size-course-content"><noscript><img decoding="async" width="500" height="333" src="https://impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-500x333.jpg" alt="Personal Impact Courses" class="wp-image-10329" srcset="https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-500x333.jpg 500w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-300x200.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-768x512.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-470x313.jpg 470w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-806x537.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-400x267.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-670x447.jpg 670w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses.jpg 984w" sizes="(max-width: 500px) 100vw, 500px" /></noscript><img decoding="async" width="500" height="333" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20500%20333%22%3E%3C/svg%3E' data-src="https://impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-500x333.jpg" alt="Personal Impact Courses" class="lazyload wp-image-10329" data-srcset="https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-500x333.jpg 500w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-300x200.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-768x512.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-470x313.jpg 470w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-806x537.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-400x267.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-670x447.jpg 670w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses.jpg 984w" data-sizes="(max-width: 500px) 100vw, 500px" /></figure></div></div></div></div><hr class="wp-block-separator has-alpha-channel-opacity"/><h2 class="wp-block-heading has-text-align-left">Personal Impact Course</h2><h2 class="wp-block-heading" id="h-day-one">DAY ONE:</h2><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><h3 class="wp-block-heading" id="h-what-makes-an-impact-and-how-people-impact-one-another">What makes an impact and how people impact one another</h3><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><ul id="block-80f571f6-9e0e-44b8-9bca-dd0ae4203aa4" class="wp-block-list"><li>The Foundations of Making an Impact</li><li>Styles and Strengths</li><li>Emotional Intelligence in Professional Settings</li><li>Feelings</li><li><a href="https://psychcentral.com/lib/what-are-personal-boundaries-how-do-i-get-some" target="_blank" rel="noreferrer noopener">Personal Boundaries</a></li><li><a href="/resources/making-assumptions-how-to-turn-your-guesswork-into-insights/">Assumptions</a></li></ul></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><ul id="block-80f571f6-9e0e-44b8-9bca-dd0ae4203aa4" class="wp-block-list"><li>Building Your Personal Impact Tool-Kit</li><li>First Impressions</li><li>Language</li><li><a href="/resources/body-language-cluster-of-behaviours/">Body Language</a></li><li>Techniques for Persuasion, Motivation, and Inspiration</li></ul></div></div></div></div><hr class="wp-block-separator has-alpha-channel-opacity"/><h2 class="wp-block-heading" id="h-podcast">Podcast</h2><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><p>Listen to Impact Factory Senior Training Consultants<strong> </strong><a href="https://impactfactory.com/team/tom-bodell/"><strong>Tom Bodell</strong></a> and <strong><a href="https://impactfactory.com/team/bill-sheehan/">Bill Sheehan</a> </strong>talking about <strong>Personal Impact</strong></p></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><figure class="wp-block-audio"><audio controls src="https://impactfactory.com/wp-content/uploads/2023/05/Personal-Impact-Podcast-Trimmed.mp3"></audio></figure></div></div><hr class="wp-block-separator has-alpha-channel-opacity"/><div class="course-details-content__actions"><ul class="course-details-content__actions__btns"><li class="btn btn--green-solid"> <a href="#bookCourse" scroll-to="bookCourse"><span>Book this course</span></a></li><li class="btn btn--blue hide-sm"> <a href="#contactFooter" scroll-to="contactFooter"><span>Get in touch</span></a></li><li class="btn btn--blue hide-sm"> <a href="https://www.impactfactory.com/wp-content/uploads/2023/12/Personal-Impact-Sample-Open-Course-Overview.pdf" target="_blank"><span><i class="fa-solid fa-file-pdf"></i> Download course PDF</span></a></li></ul><ul class="course-details-content__actions__contact hide-sm"><li><span class="course-details-content__actions__label">Email:</span> <a href="mailto:enquiries@impactfactory.com" class="course-details-content__actions__value">enquiries@impactfactory.com</a></li><li><span class="course-details-content__actions__label">Call:</span> <a href="tel:+442072261877" class="course-details-content__actions__value">+44(0)20 7226 1877</a></li></ul></div></div><div class="wp-block-content wp-block-content--1 "><h2>Two Day Open Course</h2><div class="wp-block-group"><div class="wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow"><div class="large-text">Small changes can create a positive impact!</div><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><p>This comprehensive two-day Personal Impact Course will give you a deep understanding of the impact you make and equip you with strategies to enhance your professional presence.</p><p>Our expert trainers will guide you through a series of exercises and real-world scenarios, helping you develop the confidence and skills to take charge of your personal and professional growth.</p><p>This course isn’t about changing who you are but about making small, powerful adjustments that can significantly enhance your impact and influence in the workplace.</p><p>Two days allow plenty of time to practice the changes you can make when you are not having the impact you could or should have.</p></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><figure class="wp-block-image size-course-content"><noscript><img decoding="async" width="500" height="333" src="https://impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-500x333.jpg" alt="Personal Impact Training Course | Personal Impact Training London" class="wp-image-2504" srcset="https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-500x333.jpg 500w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-300x200.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-1024x683.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-768x513.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-1536x1025.jpg 1536w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-2048x1367.jpg 2048w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-1200x801.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-470x313.jpg 470w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-806x538.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-400x267.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-670x447.jpg 670w" sizes="(max-width: 500px) 100vw, 500px" /></noscript><img decoding="async" width="500" height="333" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20500%20333%22%3E%3C/svg%3E' data-src="https://impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-500x333.jpg" alt="Personal Impact Training Course | Personal Impact Training London" class="lazyload wp-image-2504" data-srcset="https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-500x333.jpg 500w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-300x200.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-1024x683.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-768x513.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-1536x1025.jpg 1536w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-2048x1367.jpg 2048w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-1200x801.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-470x313.jpg 470w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-806x538.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-400x267.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/05/Impact-Factory-3_MJP-187-670x447.jpg 670w" data-sizes="(max-width: 500px) 100vw, 500px" /></figure></div></div><div class="teaser teaser--16182"><div class="teaser__inner"><div class="teaser__img teaser__img--center teaser__img--"> <noscript><img decoding="async" width="640" height="302" src="https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-768x362.jpg" class="attachment-medium_large size-medium_large wp-post-image" alt="Personal Impact Training" srcset="https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-768x362.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-300x142.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-1024x483.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-447x211.jpg 447w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-1200x566.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-806x380.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-400x189.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training.jpg 1520w" sizes="(max-width: 640px) 100vw, 640px" /></noscript><img decoding="async" width="640" height="302" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20640%20302%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-768x362.jpg" class="lazyload attachment-medium_large size-medium_large wp-post-image" alt="Personal Impact Training" data-srcset="https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-768x362.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-300x142.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-1024x483.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-447x211.jpg 447w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-1200x566.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-806x380.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training-400x189.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/09/personal-impact-training.jpg 1520w" data-sizes="(max-width: 640px) 100vw, 640px" /></div><div class="teaser__content teaser__content--center"><p>If you are looking for In-House Personal Impact Training for a group or teams, <br>please see our</p><div class="teaser__action"><div class="btn btn--orange-solid"> <a href="/programmes/personal-impact-skills-training/in-house-solutions/personal-impact-training/" target="_self">Tailored Personal Impact Training Page</a></div></div></div></div></div><div class="course-details-content__actions"><ul class="course-details-content__actions__btns"><li class="btn btn--green-solid"> <a href="#bookCourse" scroll-to="bookCourse"><span>Book this course</span></a></li><li class="btn btn--blue hide-sm"> <a href="#contactFooter" scroll-to="contactFooter"><span>Get in touch</span></a></li><li class="btn btn--blue hide-sm"> <a href="https://www.impactfactory.com/wp-content/uploads/2023/12/Personal-Impact-Sample-Open-Course-Overview.pdf" target="_blank"><span><i class="fa-solid fa-file-pdf"></i> Download course PDF</span></a></li></ul><ul class="course-details-content__actions__contact hide-sm"><li><span class="course-details-content__actions__label">Email:</span> <a href="mailto:enquiries@impactfactory.com" class="course-details-content__actions__value">enquiries@impactfactory.com</a></li><li><span class="course-details-content__actions__label">Call:</span> <a href="tel:+442072261877" class="course-details-content__actions__value">+44(0)20 7226 1877</a></li></ul></div><hr class="wp-block-separator has-css-opacity"/><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><h2 class="wp-block-heading">Course Benefits</h2><p>This Personal Impact Course is limited to 8 delegates ensuring personal attention to everyone on the course.<br></p><p>2 quality trainers per group means a total focus on you.</p><div class="course-delegates-small hide-sm"><div class="course-delegates-small__row"><div class="course-delegates-small__trainers"> <strong>2</strong> <span>Trainers</span></div><div class="course-delegates-small__per">per</div><div class="course-delegates-small__delegates"> <strong>8</strong> <span>Delegates</span></div></div></div></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><figure class="wp-block-image size-course-content"><noscript><img decoding="async" width="500" height="333" src="https://impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-500x333.jpg" alt="Personal Impact Courses" class="wp-image-10329" srcset="https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-500x333.jpg 500w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-300x200.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-768x512.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-470x313.jpg 470w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-806x537.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-400x267.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-670x447.jpg 670w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses.jpg 984w" sizes="(max-width: 500px) 100vw, 500px" /></noscript><img decoding="async" width="500" height="333" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20500%20333%22%3E%3C/svg%3E' data-src="https://impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-500x333.jpg" alt="Personal Impact Courses" class="lazyload wp-image-10329" data-srcset="https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-500x333.jpg 500w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-300x200.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-768x512.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-470x313.jpg 470w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-806x537.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-400x267.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses-670x447.jpg 670w, https://www.impactfactory.com/wp-content/uploads/2023/07/personal-impact-courses.jpg 984w" data-sizes="(max-width: 500px) 100vw, 500px" /></figure></div></div><hr class="wp-block-separator has-alpha-channel-opacity"/><h2 class="wp-block-heading has-text-align-left">Personal Impact Course – Two Day</h2><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><h2 class="wp-block-heading" id="h-day-one">DAY ONE:</h2><h3 class="wp-block-heading" id="h-understanding-your-impact">Understanding your impact</h3><ul class="wp-block-list"><li>What Makes an Impact</li><li>Small Changes</li><li>What’s Your Style?</li><li><a href="/resources/building-rapport-the-art-of-alignment/">Building Rapport</a> and Connection</li><li><a href="https://blog.blackswanltd.com/the-edge/mastering-the-art-of-first-and-last-impressions" target="_blank" rel="noreferrer noopener">First and Last Impressions</a></li><li>Confidence</li><li>Challenging Limiting <a href="/resources/making-assumptions-how-to-turn-your-guesswork-into-insights/">Assumptions</a></li><li>How Others See The World</li><li>Emotions and Behaviour</li><li>Developing Empathy for Greater Impact</li></ul></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><h2 class="wp-block-heading" id="h-day-two">DAY TWO:</h2><h3 class="wp-block-heading" id="h-making-small-changes-to-create-a-big-impact">Making small changes to create a big impact</h3><ul class="wp-block-list"><li>Building Your Personal Impact Tool-Kit</li><li>Delivering Messages</li><li>Managing Uncertainty</li><li><a href="/programmes/communication-skills-training/in-house-solutions/quicker-better-meetings-training/">Better Meetings</a></li><li>Networking</li><li>Feedback Finesse</li><li><a href="/resources/assertive-communication-5-tips-for-effective-use/">Assertiveness</a></li><li>Difficult Styles</li><li>Practise!</li><li>Your Personal Impact</li></ul></div></div><hr class="wp-block-separator has-alpha-channel-opacity"/><h2 class="wp-block-heading" id="h-podcast">Podcast</h2><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><p>Listen to Impact Factory Senior Training Consultants<strong> </strong><a href="https://impactfactory.com/team/tom-bodell/"><strong>Tom Bodell</strong></a> and <strong><a href="https://impactfactory.com/team/bill-sheehan/">Bill Sheehan</a> </strong>talking about <strong>Personal Impact</strong></p></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><figure class="wp-block-audio"><audio controls src="https://impactfactory.com/wp-content/uploads/2023/05/Personal-Impact-Podcast-Trimmed.mp3"></audio></figure></div></div></div></div><hr class="wp-block-separator has-alpha-channel-opacity"/><div class="course-details-content__actions"><ul class="course-details-content__actions__btns"><li class="btn btn--green-solid"> <a href="#bookCourse" scroll-to="bookCourse"><span>Book this course</span></a></li><li class="btn btn--blue hide-sm"> <a href="#contactFooter" scroll-to="contactFooter"><span>Get in touch</span></a></li><li class="btn btn--blue hide-sm"> <a href="https://www.impactfactory.com/wp-content/uploads/2023/12/Personal-Impact-Sample-Open-Course-Overview.pdf" target="_blank"><span><i class="fa-solid fa-file-pdf"></i> Download course PDF</span></a></li></ul><ul class="course-details-content__actions__contact hide-sm"><li><span class="course-details-content__actions__label">Email:</span> <a href="mailto:enquiries@impactfactory.com" class="course-details-content__actions__value">enquiries@impactfactory.com</a></li><li><span class="course-details-content__actions__label">Call:</span> <a href="tel:+442072261877" class="course-details-content__actions__value">+44(0)20 7226 1877</a></li></ul></div></div></div><div id="tab4" class="tab-content"><div class="course-details-course-content course-details-course-content--0 course-details-course-content--active"><div class="course-details-course-content__item"><h2>Making an Impact</h2><p>What makes an impact?</p><p>How people impact one another</p></div><div class="course-details-course-content__item"><h2>Styles and Strengths</h2><p>Your personal style and strengths</p><p>What stops you <a href="/resources/personal-impact-making-the-impact-you-choose/">making the impact you want</a>?</p></div><div class="course-details-course-content__item"><h2>Feelings</h2><p>Feelings in uncomfortable or new situations</p><p>How feelings impact behaviour</p><p> </p></div><div class="course-details-course-content__item"><h2>Personal Boundaries</h2><p>Setting personal space boundaries</p><p>Boundaries with other people’s demands</p></div><div class="course-details-course-content__item"><h2>Assumptions</h2><p>Automatic assumptions</p><p>How they effect the way you behave</p></div><div class="course-details-course-content__item"><h2>Personal Impact Tool-Kit</h2><p>Defusing arguments</p><p>Power of expression</p><p>Turning the ‘volume’ up or down</p><p>Managing your awareness and self-consciousness</p><p>Stretching your capacity to communicate verbally and non-verbally</p></div><div class="course-details-course-content__item"><h2>First Impressions</h2><p>Choosing the impression you want</p><p>Second chance to make a <a href="/resources/making-a-good-first-impression/">good first impression</a>!</p></div><div class="course-details-course-content__item"><h2>Language</h2><p>How language creates an impact</p></div><div class="course-details-course-content__item"><h2>Body Language</h2><p>How body language reads</p><p>Small adjustments for a big impact</p></div><div class="course-details-course-content__item"><h2>Persuasion, Motivation and Inspiration</h2><p>Consolidating the work of the day</p><p>Persuading, inspiring, and <a href="/resources/motivating-others/">motivating others</a></p></div></div><div class="course-details-course-content course-details-course-content--1 "><div class="course-details-course-content__item"><h2>Making an Impact</h2><p>Dynamics of face-to-face communication</p><p>What affects the impact you make?</p></div><div class="course-details-course-content__item"><h2>Small Changes</h2><p>Make small changes to see what you create in others</p><ul><li>Voice</li><li><a href="/resources/body-language-the-power-of-eye-contact/">Eye contact</a></li><li><a href="/resources/body-language-skills/">Body Language</a></li><li>Positioning</li><li>Use of environment</li></ul></div><div class="course-details-course-content__item"><h2>Building Rapport</h2><p>Establish common ground between people</p></div><div class="course-details-course-content__item"><h2>First and Last Impressions</h2><p>Choose a <a href="/resources/making-a-good-first-impression/">first impression</a> that suits the impact you want to make</p><p>The forgotten last impression</p></div><div class="course-details-course-content__item"><h2>Confidence</h2><p><a href="/executive-coaching/confidence-coaching/">Develop confidence</a></p><p>How to appear and feel more confident in certain situations</p><p> </p></div><div class="course-details-course-content__item"><h2>Assumptions</h2><p>We all make assumptions</p><p>Assumptions impact behaviour</p><p>How best to use assumptions</p><p> </p></div><div class="course-details-course-content__item"><h2>How Others See The World</h2><p>Building bridges</p><p>Seeing things in a different way</p><p><a href="/programmes/interpersonal-skills-training/open-courses/influencing-training-course/">Influencing</a> techniques</p></div><div class="course-details-course-content__item"><h2>Toolkit</h2><p>Simple behavioural techniques that impact communications</p></div><div class="course-details-course-content__item"><h2>Emotion vs. Objectivity</h2><p>Understand next steps when emotions are involved</p></div><div class="course-details-course-content__item"><h2>Behaviour</h2><p><a href="/programmes/management-skills-training/open-courses/conflict-management-course/">Blame and conflict</a></p></div><div class="course-details-course-content__item"><h2>Empathy</h2><p>Opportunities for understanding and common ground</p></div><div class="course-details-course-content__item"><h2>Delivering Messages</h2><p>Delivering clear and concise messages</p><p>Difficult messages</p></div><div class="course-details-course-content__item"><h2>Managing Uncertainty</h2><p>What you know</p><p>vs.</p><p>What you don’t know</p></div><div class="course-details-course-content__item"><h2>Better Meetings</h2><p>Impact around a table</p><ul><li>Getting your voice in the room</li><li>Speaking up without being negative</li><li>Keeping others included/engaged</li><li>Managing “bad” behaviour</li><li>Creating buy-in from others</li></ul></div><div class="course-details-course-content__item"><h2>Assertiveness</h2><p>Assertiveness techniques</p><ul><li>Range of behaviours</li><li>Internal boundaries</li><li><a href="/resources/assertiveness-why-its-hard-to-learn-to-say-no/">The Art of Saying No</a></li></ul></div><div class="course-details-course-content__item"><h2>Difficult People and Situations</h2><p>A chance to practise techniques on your difficult people and situations</p></div><div class="course-details-course-content__item"><h2>Your Personal Impact</h2><p>Receiving feedback on your strengths and qualities</p></div></div></div></div><div id="tab2" class="tab-content"><div class="people-list__row"><div class="people-list__item people-list__item--dark"> <a href="https://www.impactfactory.com/team/katy-miller/"><div class="people-list__img"> <noscript><img width="308" height="386" src="https://www.impactfactory.com/wp-content/uploads/2022/08/Untitled-design-308x386.png" class="attachment-people size-people wp-post-image" alt="Katy Miller - Impact Factory Training Consultant" decoding="async" srcset="https://www.impactfactory.com/wp-content/uploads/2022/08/Untitled-design-308x386.png 308w, https://www.impactfactory.com/wp-content/uploads/2022/08/Untitled-design-472x592.png 472w" sizes="(max-width: 308px) 100vw, 308px" /></noscript><img width="308" height="386" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20308%20386%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2022/08/Untitled-design-308x386.png" class="lazyload attachment-people size-people wp-post-image" alt="Katy Miller - Impact Factory Training Consultant" decoding="async" data-srcset="https://www.impactfactory.com/wp-content/uploads/2022/08/Untitled-design-308x386.png 308w, https://www.impactfactory.com/wp-content/uploads/2022/08/Untitled-design-472x592.png 472w" data-sizes="(max-width: 308px) 100vw, 308px" /></div><div class="people-list__content"><h3>Katy Miller</h3><p>From time to time, Katy does voiceover and acting work for small-scale theatre companies and independent film makers.</p></div> </a></div><div class="people-list__item people-list__item--dark"> <a href="https://www.impactfactory.com/team/katie-kensit/"><div class="people-list__img"> <noscript><img width="308" height="386" src="https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-308x386.jpg" class="attachment-people size-people wp-post-image" alt="Katie Kensit - Impact Factory Training Consultant" decoding="async" srcset="https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-308x386.jpg 308w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-240x300.jpg 240w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-819x1024.jpg 819w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-768x960.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-1229x1536.jpg 1229w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-1638x2048.jpg 1638w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-1200x1500.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-806x1008.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-400x500.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-scaled.jpg 2048w" sizes="(max-width: 308px) 100vw, 308px" /></noscript><img width="308" height="386" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20308%20386%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-308x386.jpg" class="lazyload attachment-people size-people wp-post-image" alt="Katie Kensit - Impact Factory Training Consultant" decoding="async" data-srcset="https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-308x386.jpg 308w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-240x300.jpg 240w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-819x1024.jpg 819w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-768x960.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-1229x1536.jpg 1229w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-1638x2048.jpg 1638w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-1200x1500.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-806x1008.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-400x500.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katie-Poulter-scaled.jpg 2048w" data-sizes="(max-width: 308px) 100vw, 308px" /></div><div class="people-list__content"><h3>Katie Kensit</h3><p>Katie is a certified Yoga instructor, having extensively trained in India.</p></div> </a></div><div class="people-list__item people-list__item--dark"> <a href="https://www.impactfactory.com/team/bill-sheehan/"><div class="people-list__img"> <noscript><img width="308" height="386" src="https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-308x386.jpg" class="attachment-people size-people wp-post-image" alt="Bill Sheehan - Impact Factory Training Consultant" decoding="async" srcset="https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-308x386.jpg 308w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-240x300.jpg 240w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-819x1024.jpg 819w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-768x960.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-1229x1536.jpg 1229w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-1638x2048.jpg 1638w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-1200x1500.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-806x1008.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-400x500.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-600x752.jpg 600w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-scaled.jpg 2048w" sizes="(max-width: 308px) 100vw, 308px" /></noscript><img width="308" height="386" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20308%20386%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-308x386.jpg" class="lazyload attachment-people size-people wp-post-image" alt="Bill Sheehan - Impact Factory Training Consultant" decoding="async" data-srcset="https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-308x386.jpg 308w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-240x300.jpg 240w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-819x1024.jpg 819w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-768x960.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-1229x1536.jpg 1229w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-1638x2048.jpg 1638w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-1200x1500.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-806x1008.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-400x500.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-600x752.jpg 600w, https://www.impactfactory.com/wp-content/uploads/2022/07/Bill-scaled.jpg 2048w" data-sizes="(max-width: 308px) 100vw, 308px" /></div><div class="people-list__content"><h3>Bill Sheehan</h3><p>For a couple of years, Bill was the official English voice of Hong Kong star Jackie Chan! </p></div> </a></div><div class="people-list__item people-list__item--dark"> <a href="https://www.impactfactory.com/team/caitlin-shannon/"><div class="people-list__img"> <noscript><img width="308" height="386" src="https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-308x386.jpg" class="attachment-people size-people wp-post-image" alt="Caitlin Shannon - Impact Factory Training Consultant" decoding="async" srcset="https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-308x386.jpg 308w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-240x300.jpg 240w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-819x1024.jpg 819w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-768x960.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-1229x1536.jpg 1229w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-1638x2048.jpg 1638w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-1200x1500.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-806x1008.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-400x500.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-472x592.jpg 472w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-scaled.jpg 2048w" sizes="(max-width: 308px) 100vw, 308px" /></noscript><img width="308" height="386" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20308%20386%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-308x386.jpg" class="lazyload attachment-people size-people wp-post-image" alt="Caitlin Shannon - Impact Factory Training Consultant" decoding="async" data-srcset="https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-308x386.jpg 308w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-240x300.jpg 240w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-819x1024.jpg 819w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-768x960.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-1229x1536.jpg 1229w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-1638x2048.jpg 1638w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-1200x1500.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-806x1008.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-400x500.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-472x592.jpg 472w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_127-1-scaled.jpg 2048w" data-sizes="(max-width: 308px) 100vw, 308px" /></div><div class="people-list__content"><h3>Caitlin Shannon</h3><p>Caitlin wrote and directed the award-winning Amazon web series “Wimpole Street”.</p></div> </a></div><div class="people-list__item people-list__item--dark"> <a href="https://www.impactfactory.com/team/naina-oliver/"><div class="people-list__img"> <noscript><img width="308" height="386" src="https://www.impactfactory.com/wp-content/uploads/2022/08/Naina-308x386.jpg" class="attachment-people size-people wp-post-image" alt="Naina Oliver - Impact Factory Training Consultant" decoding="async" /></noscript><img width="308" height="386" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20308%20386%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2022/08/Naina-308x386.jpg" class="lazyload attachment-people size-people wp-post-image" alt="Naina Oliver - Impact Factory Training Consultant" decoding="async" /></div><div class="people-list__content"><h3>Naina Oliver</h3><p>Naina is a key member of a pioneering project coaching prisoners.</p></div> </a></div><div class="people-list__item people-list__item--dark"> <a href="https://www.impactfactory.com/team/katherine-grice-training-consultant/"><div class="people-list__img"> <noscript><img width="308" height="386" src="https://www.impactfactory.com/wp-content/uploads/2022/08/Katherine-Grice-colour-revision340-308x386.jpg" class="attachment-people size-people wp-post-image" alt="Katherine Grice - Impact Factory Training Consultant" decoding="async" srcset="https://www.impactfactory.com/wp-content/uploads/2022/08/Katherine-Grice-colour-revision340-308x386.jpg 308w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katherine-Grice-colour-revision340-240x300.jpg 240w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katherine-Grice-colour-revision340.jpg 340w" sizes="(max-width: 308px) 100vw, 308px" /></noscript><img width="308" height="386" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20308%20386%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2022/08/Katherine-Grice-colour-revision340-308x386.jpg" class="lazyload attachment-people size-people wp-post-image" alt="Katherine Grice - Impact Factory Training Consultant" decoding="async" data-srcset="https://www.impactfactory.com/wp-content/uploads/2022/08/Katherine-Grice-colour-revision340-308x386.jpg 308w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katherine-Grice-colour-revision340-240x300.jpg 240w, https://www.impactfactory.com/wp-content/uploads/2022/08/Katherine-Grice-colour-revision340.jpg 340w" data-sizes="(max-width: 308px) 100vw, 308px" /></div><div class="people-list__content"><h3>Katherine Grice</h3><p>Katherine lives in East London, a world she inhabits with her husband, two sons and two cats, Thelma and Louise.</p></div> </a></div><div class="people-list__item people-list__item--dark"> <a href="https://www.impactfactory.com/team/lesley-vickerage/"><div class="people-list__img"> <noscript><img width="308" height="386" src="https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-308x386.jpg" class="attachment-people size-people wp-post-image" alt="Lesley Vickerage - Impact Factory Training Consultant" decoding="async" srcset="https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-308x386.jpg 308w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-240x300.jpg 240w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-819x1024.jpg 819w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-768x960.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-1229x1536.jpg 1229w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-1638x2048.jpg 1638w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-1200x1500.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-806x1008.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-400x500.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-472x592.jpg 472w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-scaled.jpg 2048w" sizes="(max-width: 308px) 100vw, 308px" /></noscript><img width="308" height="386" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20308%20386%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-308x386.jpg" class="lazyload attachment-people size-people wp-post-image" alt="Lesley Vickerage - Impact Factory Training Consultant" decoding="async" data-srcset="https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-308x386.jpg 308w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-240x300.jpg 240w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-819x1024.jpg 819w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-768x960.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-1229x1536.jpg 1229w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-1638x2048.jpg 1638w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-1200x1500.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-806x1008.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-400x500.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-472x592.jpg 472w, https://www.impactfactory.com/wp-content/uploads/2022/08/IMP18_71-scaled.jpg 2048w" data-sizes="(max-width: 308px) 100vw, 308px" /></div><div class="people-list__content"><h3>Lesley Vickerage</h3><p>Lesley is a proud member of ERA 50:50 – a campaign working towards gender equality in Theatre, Film and Television.</p></div> </a></div><div class="people-list__item people-list__item--dark"> <a href="https://www.impactfactory.com/team/james-waters/"><div class="people-list__img"> <noscript><img width="308" height="386" src="https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-308x386.jpg" class="attachment-people size-people wp-post-image" alt="James - Waters - Impact Factory Training Consultant" decoding="async" srcset="https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-308x386.jpg 308w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-240x300.jpg 240w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-819x1024.jpg 819w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-768x960.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-1229x1536.jpg 1229w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-1638x2048.jpg 1638w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-1200x1500.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-806x1008.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-400x500.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-scaled.jpg 2048w" sizes="(max-width: 308px) 100vw, 308px" /></noscript><img width="308" height="386" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20308%20386%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-308x386.jpg" class="lazyload attachment-people size-people wp-post-image" alt="James - Waters - Impact Factory Training Consultant" decoding="async" data-srcset="https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-308x386.jpg 308w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-240x300.jpg 240w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-819x1024.jpg 819w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-768x960.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-1229x1536.jpg 1229w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-1638x2048.jpg 1638w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-1200x1500.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-806x1008.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-400x500.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2022/08/IFHS_253-1-scaled.jpg 2048w" data-sizes="(max-width: 308px) 100vw, 308px" /></div><div class="people-list__content"><h3>James Waters</h3><p>James delivers circus workshops to numerous corporate and educational organisations each year.</p></div> </a></div></div></div><div id="tab3" class="tab-content"><div class="course-details-testimonials"><div class="course-details-testimonials__stars"></div><figure><blockquote><p><span class="NormalTextRun SCXW19913823 BCX0">Th</span><span class="NormalTextRun SCXW19913823 BCX0">e pre-course information was excellent and very clear. I had no issues finding the course location and felt safe attending </span><span class="NormalTextRun AdvancedProofingIssueV2Themed SCXW19913823 BCX0">in light of</span><span class="NormalTextRun SCXW19913823 BCX0"> the COVID </span><span class="NormalTextRun SCXW19913823 BCX0">pandemic</span><span class="NormalTextRun SCXW19913823 BCX0">.</span> <span class="NormalTextRun SCXW19913823 BCX0">The course was fantastic, and the topics covered were incredibly useful and practical. The tutors tested our </span><span class="NormalTextRun SCXW19913823 BCX0">knowledge,</span><span class="NormalTextRun SCXW19913823 BCX0"> and this supported my understanding.</span> <span class="NormalTextRun SCXW19913823 BCX0">The course was <a href="/what-we-offer/tailored-in-house-solutions/">tailored to our individual needs</a>.</span></p></blockquote><figcaption> <strong>Chloe</strong></figcaption></figure></div><div class="course-details-testimonials"><div class="course-details-testimonials__stars"> <i class="fa-solid fa-star"></i><i class="fa-solid fa-star"></i><i class="fa-solid fa-star"></i><i class="fa-solid fa-star"></i><i class="fa-solid fa-star"></i></div><figure><blockquote><p><em>I just wanted to say a big thank you to you. It was a really enjoyable day and appreciated the relaxed environment, room set up, style and delivery. I am now much more aware of peoples perceptions of me.</em></p></blockquote><figcaption> <strong>Dominic Bain</strong> Regional Manager - Puig</figcaption></figure></div><div class="course-details-testimonials"><div class="course-details-testimonials__stars"> <i class="fa-solid fa-star"></i><i class="fa-solid fa-star"></i><i class="fa-solid fa-star"></i><i class="fa-solid fa-star"></i><i class="fa-solid fa-star"></i></div><figure><blockquote><p><em>This has got to be the best course I’ve been on! I feel I am ‘ARMED’ and ready to make a step change improvement in my <a href="/resources/boost-your-every-day-effective-communication-skills/">personal communication style</a>.</em></p></blockquote><figcaption> <strong>Mark Andrews</strong> Planning Manager - Natures Way Foods</figcaption></figure></div></div></div></div></div></div><div class="page__inner hide-sm"><div class="hybrid-feature"><div class="hybrid-feature__row"><div class="hybrid-feature__col"><h2>This is a Hybrid Course</h2><p>All of our <a href="https://impactfactory.com/methods-of-delivery/">Hybrid courses</a> can be attended either <strong>in-person</strong> <em>or</em> <strong>remotely</strong>. 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These cookies ensure basic functionalities and security features of the website, anonymously.<table class="cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th class="cookielawinfo-column-1">Cookie</th><th class="cookielawinfo-column-3">Duration</th><th class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">__hssc</td><td class="cookielawinfo-column-3">30 minutes</td><td class="cookielawinfo-column-4">HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">__hssrc</td><td class="cookielawinfo-column-3">session</td><td class="cookielawinfo-column-4">This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">__stripe_mid</td><td class="cookielawinfo-column-3">1 year</td><td class="cookielawinfo-column-4">Stripe sets this cookie to process payments.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">__stripe_sid</td><td class="cookielawinfo-column-3">30 minutes</td><td class="cookielawinfo-column-4">Stripe sets this cookie to process payments.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_wpfuuid</td><td class="cookielawinfo-column-3">1 year 1 month 4 days</td><td class="cookielawinfo-column-4">This cookie is used by the WPForms WordPress plugin. The cookie is used to allows the paid version of the plugin to connect entries by the same user and is used for some additional features like the Form Abandonment addon.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-advertisement</td><td class="cookielawinfo-column-3">1 year</td><td class="cookielawinfo-column-4">Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-analytics</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-functional</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-necessary</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-others</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-performance</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">CookieLawInfoConsent</td><td class="cookielawinfo-column-3">1 year</td><td class="cookielawinfo-column-4">CookieYes sets this cookie to record the default button state of the corresponding category and the status of CCPA. It works only in coordination with the primary cookie.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">viewed_cookie_policy</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.</td></tr></tbody></table></div></div></div></div><div class="cli-tab-section"><div class="cli-tab-header"> <a role="button" tabindex="0" class="cli-nav-link cli-settings-mobile" data-target="functional" data-toggle="cli-toggle-tab"> Functional </a><div class="cli-switch"> <input type="checkbox" id="wt-cli-checkbox-functional" class="cli-user-preference-checkbox" data-id="checkbox-functional" /> <label for="wt-cli-checkbox-functional" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">Functional</span></label></div></div><div class="cli-tab-content"><div class="cli-tab-pane cli-fade" data-id="functional"><div class="wt-cli-cookie-description"> Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.<table class="cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th class="cookielawinfo-column-1">Cookie</th><th class="cookielawinfo-column-3">Duration</th><th class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">__cf_bm</td><td class="cookielawinfo-column-3">30 minutes</td><td class="cookielawinfo-column-4">Cloudflare set the cookie to support Cloudflare Bot Management.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_hjAbsoluteSessionInProgress</td><td class="cookielawinfo-column-3">30 minutes</td><td class="cookielawinfo-column-4">Hotjar sets this cookie to detect a user's first pageview session, which is a True/False flag set by the cookie.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">locale</td><td class="cookielawinfo-column-3">31 years 8 months 7 days 2 hours</td><td class="cookielawinfo-column-4">Facebook sets this cookie to enhance the user's browsing experience on the website, and to provide the user with relevant advertising while using Facebook’s social media platforms.</td></tr></tbody></table></div></div></div></div><div class="cli-tab-section"><div class="cli-tab-header"> <a role="button" tabindex="0" class="cli-nav-link cli-settings-mobile" data-target="performance" data-toggle="cli-toggle-tab"> Performance </a><div class="cli-switch"> <input type="checkbox" id="wt-cli-checkbox-performance" class="cli-user-preference-checkbox" data-id="checkbox-performance" /> <label for="wt-cli-checkbox-performance" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">Performance</span></label></div></div><div class="cli-tab-content"><div class="cli-tab-pane cli-fade" data-id="performance"><div class="wt-cli-cookie-description"> Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.<table class="cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th class="cookielawinfo-column-1">Cookie</th><th class="cookielawinfo-column-3">Duration</th><th class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">countryCode</td><td class="cookielawinfo-column-3">31 years 8 months 7 days 2 hours</td><td class="cookielawinfo-column-4">This cookie is used for storing country code selected from country selector.</td></tr></tbody></table></div></div></div></div><div class="cli-tab-section"><div class="cli-tab-header"> <a role="button" tabindex="0" class="cli-nav-link cli-settings-mobile" data-target="analytics" data-toggle="cli-toggle-tab"> Analytics </a><div class="cli-switch"> <input type="checkbox" id="wt-cli-checkbox-analytics" class="cli-user-preference-checkbox" data-id="checkbox-analytics" /> <label for="wt-cli-checkbox-analytics" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">Analytics</span></label></div></div><div class="cli-tab-content"><div class="cli-tab-pane cli-fade" data-id="analytics"><div class="wt-cli-cookie-description"> Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.<table class="cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th class="cookielawinfo-column-1">Cookie</th><th class="cookielawinfo-column-3">Duration</th><th class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">__hstc</td><td class="cookielawinfo-column-3">5 months 27 days</td><td class="cookielawinfo-column-4">Hubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_fbp</td><td class="cookielawinfo-column-3">3 months</td><td class="cookielawinfo-column-4">Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_ga</td><td class="cookielawinfo-column-3">1 year 1 month 4 days</td><td class="cookielawinfo-column-4">Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_ga_*</td><td class="cookielawinfo-column-3">1 year 1 month 4 days</td><td class="cookielawinfo-column-4">Google Analytics sets this cookie to store and count page views.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_gat_gtag_UA_*</td><td class="cookielawinfo-column-3">1 minute</td><td class="cookielawinfo-column-4">Google Analytics sets this cookie to store a unique user ID.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_gcl_au</td><td class="cookielawinfo-column-3">3 months</td><td class="cookielawinfo-column-4">Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_gid</td><td class="cookielawinfo-column-3">1 day</td><td class="cookielawinfo-column-4">Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_hjFirstSeen</td><td class="cookielawinfo-column-3">30 minutes</td><td class="cookielawinfo-column-4">Hotjar sets this cookie to identify a new user’s first session. It stores the true/false value, indicating whether it was the first time Hotjar saw this user.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_hjRecordingEnabled</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">Hotjar sets this cookie when a Recording starts and is read when the recording module is initialized, to see if the user is already in a recording in a particular session.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_hjRecordingLastActivity</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">Hotjar sets this cookie when a user recording starts and when data is sent through the WebSocket.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_hjSession_*</td><td class="cookielawinfo-column-3">30 minutes</td><td class="cookielawinfo-column-4">Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_hjSessionUser_*</td><td class="cookielawinfo-column-3">1 year</td><td class="cookielawinfo-column-4">Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_hjTLDTest</td><td class="cookielawinfo-column-3">session</td><td class="cookielawinfo-column-4">To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">CONSENT</td><td class="cookielawinfo-column-3">2 years</td><td class="cookielawinfo-column-4">YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">hubspotutk</td><td class="cookielawinfo-column-3">5 months 27 days</td><td class="cookielawinfo-column-4">HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">UID</td><td class="cookielawinfo-column-3">1 year 1 month 4 days</td><td class="cookielawinfo-column-4">Scorecard Research sets this cookie for browser behaviour research.</td></tr></tbody></table></div></div></div></div><div class="cli-tab-section"><div class="cli-tab-header"> <a role="button" tabindex="0" class="cli-nav-link cli-settings-mobile" data-target="advertisement" data-toggle="cli-toggle-tab"> Advertisement </a><div class="cli-switch"> <input type="checkbox" id="wt-cli-checkbox-advertisement" class="cli-user-preference-checkbox" data-id="checkbox-advertisement" /> <label for="wt-cli-checkbox-advertisement" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">Advertisement</span></label></div></div><div class="cli-tab-content"><div class="cli-tab-pane cli-fade" data-id="advertisement"><div class="wt-cli-cookie-description"> Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.<table class="cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th class="cookielawinfo-column-1">Cookie</th><th class="cookielawinfo-column-3">Duration</th><th class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cto_bundle</td><td class="cookielawinfo-column-3">1 year 24 days</td><td class="cookielawinfo-column-4">Criterio sets this cookie to provide functions across pages.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">fr</td><td class="cookielawinfo-column-3">3 months</td><td class="cookielawinfo-column-4">Facebook sets this cookie to show relevant advertisements by tracking user behaviour across the web, on sites with Facebook pixel or Facebook social plugin.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">i</td><td class="cookielawinfo-column-3">1 year</td><td class="cookielawinfo-column-4">This cookie is set by OpenX to record anonymized user data, such as IP address, geographical location, websites visited, ads clicked by the user etc., for relevant advertising.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">IDE</td><td class="cookielawinfo-column-3">1 year 24 days</td><td class="cookielawinfo-column-4">Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">test_cookie</td><td class="cookielawinfo-column-3">15 minutes</td><td class="cookielawinfo-column-4">doubleclick.net sets this cookie to determine if the user's browser supports cookies.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">VISITOR_INFO1_LIVE</td><td class="cookielawinfo-column-3">5 months 27 days</td><td class="cookielawinfo-column-4">YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">YSC</td><td class="cookielawinfo-column-3">session</td><td class="cookielawinfo-column-4">Youtube sets this cookie to track the views of embedded videos on Youtube pages.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">yt-remote-connected-devices</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">yt-remote-device-id</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">yt.innertube::nextId</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">yt.innertube::requests</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.</td></tr></tbody></table></div></div></div></div><div class="cli-tab-section"><div class="cli-tab-header"> <a role="button" tabindex="0" class="cli-nav-link cli-settings-mobile" data-target="others" data-toggle="cli-toggle-tab"> Others </a><div class="cli-switch"> <input type="checkbox" id="wt-cli-checkbox-others" class="cli-user-preference-checkbox" data-id="checkbox-others" /> <label for="wt-cli-checkbox-others" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">Others</span></label></div></div><div class="cli-tab-content"><div class="cli-tab-pane cli-fade" data-id="others"><div class="wt-cli-cookie-description"> Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.<table class="cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th class="cookielawinfo-column-1">Cookie</th><th class="cookielawinfo-column-3">Duration</th><th class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_hjIncludedInSessionSample_3525404</td><td class="cookielawinfo-column-3">2 minutes</td><td class="cookielawinfo-column-4">Description is currently not available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_hjSession_3525404</td><td class="cookielawinfo-column-3">30 minutes</td><td class="cookielawinfo-column-4">Description is currently not available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_hjSessionUser_3525404</td><td class="cookielawinfo-column-3">1 year</td><td class="cookielawinfo-column-4">Description is currently not available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">country_id</td><td class="cookielawinfo-column-3">31 years 8 months 7 days 2 hours</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">country_tsp</td><td class="cookielawinfo-column-3">31 years 8 months 7 days 2 hours</td><td class="cookielawinfo-column-4">Description is currently not available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">countryId</td><td class="cookielawinfo-column-3">31 years 8 months 7 days 2 hours</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">i18n_tsp</td><td class="cookielawinfo-column-3">31 years 8 months 7 days 2 hours</td><td class="cookielawinfo-column-4">Description is currently not available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">libsyn-paywall-s</td><td class="cookielawinfo-column-3">1 day</td><td class="cookielawinfo-column-4">Description is currently not available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">location</td><td class="cookielawinfo-column-3">31 years 8 months 7 days 2 hours</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">loglevel</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">m</td><td class="cookielawinfo-column-3">1 year 1 month 4 days</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">optout</td><td class="cookielawinfo-column-3">past</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">VISITOR_PRIVACY_METADATA</td><td class="cookielawinfo-column-3">5 months 27 days</td><td class="cookielawinfo-column-4">Description is currently not available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">visitor-id</td><td class="cookielawinfo-column-3">1 year</td><td class="cookielawinfo-column-4">No description available.</td></tr></tbody></table></div></div></div></div></div></div></div></div><div class="cli-modal-footer"><div class="wt-cli-element cli-container-fluid cli-tab-container"><div class="cli-row"><div class="cli-col-12 cli-align-items-stretch cli-px-0"><div class="cli-tab-footer wt-cli-privacy-overview-actions"> <a id="wt-cli-privacy-save-btn" role="button" 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